86 Vkyc Jobs

Job Opening for VKYC - Customer Experience for T&M @Navi Mumbai Turbhe Location Role & responsibilities 1- To attend VKYC Calls on daily basis without Lapse/drop 2- To attend Calls with 100% accuracy and following internal and regulatory Guidelines 3- To Ensure maximum successful VKYC calls 4- Ready to work in shifts Able to prepare MIS related to activities Performed Preferred candidate profile Graduate / Post graduate / Professional Qualification Minimum 1+ Years of Experience into VKYC Location : -BOB Card, B-Wing, Gound Floor, Akshar Business Park, Janta Market Rd, Opposite APMC Fruits and Vegetable Market, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703.

Payroll- Bank location: Thane /Noida Salary-Upto 7 lakhs JD Loan Collection On calls only Graduate with exp in collections process with excellent communication skills can only apply 9-6 job Sunday fixed off Alternate saturday off Call-7738521154 Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Principle Accountabilities: Video Customer Identification Carry out Customer identification process through Video calls. Performing due diligence checks reviewing KYC documentation through Video calls Need to be consistent, thorough, accurate and credible while performing duties. Need to be time bound ensure the requests are closed within stipulated timelines. Interaction Quality Complete and accurate capture of call interactions Need to ensure defect rates are kept under acceptable levels. Customer Service Must exhibit highest standards of customer service to ensure customers are comfortable through our verification process abide by Banks grooming standards. Ensure all laid down systems and processes are followed and timely processing submission of KYC. Requests Adherence to set processes of updating customer interactions. Desired Profile: Graduate/Postgraduate in any stream Fresher or 1 year experience in customer service or KYC related work experience Excellent communication skills (verbal and written) Self-motivated and a self-starter Should be aware about KYC documents. Should have good interpersonal skills. Proficient in MS Office and call Centre equipment/software programs

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 8080126356, 9137797705 , 9773553319 www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 8080126356 Ekta www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Key highlights of the role are listed below (purely indicative and not limiting): This position would include the mentioned set of responsibilities but not limited to: • VKYC Auditing • To ensure VKYC processing is done with maximum successful calls • To ensure quality is maintained while processing successful calls • 100 % Adherence to internal and regulatory polices • To ensure fraud calls are identified without any miss outs • To support business as and when required for adhoc activities Applicants should possess the following attributes: • Knowledge of KYC • Having good knowledge of system • Good Communication Skills • Good Analytical skills Location of posting Mumbai. The candidate may be deputed to work with the team(s) within the organization / parent organization / any subsidiary of the parent organization if and as deemed necessary. Candidate is liable to be transferred to any other location in India. Maximum Age on the last date of application 45 Years

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Social Media Support-ORM HNI, Ultra HNI Customer Support VKYC Credit Cards Service Cross Sales Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must Call 9773553319 - HR Simran/ 9082104424 - HR Sanika www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Payroll - No 1 General Insurance Co Location-Vashi 5 days working Process- Inbound Walking distance from station Non BPO-Direct Co Payroll Graduate Fresher Salary 14k net + Incentives Graduate with Exp Salary upto 21k Net + Incentives call 7738521154 Required Candidate profile Solves issues over phone of customers of General Insurance Co Inform about policy details to customers Graduate with hard copy of results can only apply email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

A leading private bank is hiring virtual RMs to manage its wealth segment over the phone Managing their HNI client portfolios, and giving the best service experience: no rotational shift, No late evening work, and no personal meetings with clients. Required Candidate profile Experienced Banking candidates with at least 2 years of portfolio management,& VRM with excellent English communication skills can apply for the role Location-Thane Call 9773553319 Simran www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role & responsibilities Responsible for authorizing Video authentication requests as per internal policy, process & regulatory guidelines within stipulated timelines. Ensure adherence to operations process aimed at zero defect transaction processing & meeting the Audit & Compliance guidelines. Analyze reports, updates, errors percentage, trends, monitoring, audits check and focus on continuous improvement through feedback & process recommendations. Share observations & trend analysis to seniors on Video KYC Officer performance and design corrective steps to avoid repeat of error and step-up improvement plan. Carry out UAT testing & share feedback for new processes. Video Customer Identification Interaction Quality Customer Service Business Value additions Audit and Service Quality Preferred candidate profile Only MALE Candidates preferred for rotational shift

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Sr. Phone Banking Virtual Care Officer Classic on Phone HNI, Ultra HNI Support Service Assurance (handle 1st level escalations) Social Media Support-ORM Video KYC Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 8169642494 /9022157571 / 7738521154 www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 8169642494 Yogesh hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM( Handle 3rd level Escalations) HNI Customer Support Video KYC Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly off provided Call 9137797705 Ritika hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Key highlights of the role are listed below (purely indicative and not limiting): This position would include the mentioned set of responsibilities but not limited to: • VKYC Auditing • To ensure VKYC processing is done with maximum successful calls • To ensure quality is maintained while processing successful calls • 100 % Adherence to internal and regulatory polices • To ensure fraud calls are identified without any miss outs • To support business as and when required for adhoc activities Applicants should possess the following attributes: • Knowledge of KYC • Having good knowledge of system • Good Communication Skills • Good Analytical skills Location of posting Mumbai. The candidate may be deputed to work with the team(s) within the organization / parent organization / any subsidiary of the parent organization if and as deemed necessary. Candidate is liable to be transferred to any other location in India. Maximum Age on the last date of application 45 Years

A leading private bank is hiring virtual RMs to manage its wealth segment over the phone Managing their HNI client portfolios, and giving the best service experience: no rotational shift, No late evening work, and no personal meetings with clients. Required Candidate profile Experienced Banking candidates with at least 2 years of portfolio management,& VRM with excellent English communication skills can apply for the role Location-Thane Call 9773553319 Simran www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

A leading private bank is hiring virtual RMs to manage its wealth segment over the phone Managing their HNI client portfolios, and giving the best service experience: no rotational shift, No late evening work, and no personal meetings with clients. Required Candidate profile Experienced Banking candidates with at least 2 years of portfolio management,& VRM with excellent English communication skills can apply for the role Location-Thane Call 9773553319 Simran www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Payroll- Bank location: Thane Hiranandani Salary-Upto 7 lakhs JD Loan Collection On calls only Graduate with exp in collections process with excellent communication skills can only apply 9-6 job Sunday fixed off Alternate saturday off Call-7738521154 Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Sr. Phone Banking Virtual Care Officer Classic on Phone HNI, Ultra HNI Support Service Assurance (handle 1st level escalations) Social Media Support-ORM Video KYC Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 9022157571 Pooja www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is must 2 Rotational weekly offs Call 8169642494 Kavya email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Candidates only from BFSI industry & BPO/Contact Centre working for Banking processes can apply for This Job Payroll-Bank Salary 7lakhs Shift- Day Rotational Shift Process- Outbound voice Process Location-Thane/Vashi/Malad Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is must 2 Rotational weekly offs Call 8169642494 Kavya email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Handle Portfolio of Banks HNI Customer Build effective relationship with HNI customer Establish contacts with the customer Identifying the opportunities in the portfolio and cross-sell call 8169642494 Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM( Handle 3rd level Escalations) HNI Customer Support Video KYC Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM( Handle 3rd level Escalations) HNI Customer Support Video KYC Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport