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3.0 - 5.0 years

5 - 7 Lacs

Chennai

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: : Salesforce Platform Development Experience: 3-5 Years

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4.0 - 5.0 years

13 - 18 Lacs

Hyderabad, Pune, Bengaluru

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Project description We are a Fortune 500 global IT services leader dedicated to delivering excellence for our customers and colleagues. Our more than 130,000 people in 60-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. We leverage the power of partnerships through our curated DXC ecosystem of leading technology providers. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. Responsibilities Develop and maintain Apex classes, triggers, web services, Aura and LWC components, and JavaScript-based customizations. Configure and manage Salesforce object structures, including Profiles, Record Types, Flows, Sharing Rules, and Custom Labels. Contribute to the development and support of solutions in Sales Cloud and Community Cloud environments. Collaborate with cross-functional teams to ensure efficient Salesforce solution delivery aligned with business needs. Ensure code quality, reusability, and adherence to best practices across all Salesforce development activities. Skills Must have 4-5 years of salesforce experience. Hands on coding experience in Apex classes, triggers, web service classes, Aura and LWC components and Javascript. Understanding of Object structure, Profiles, sharing rules, flow, RecordTypes, Custom Labels, etc. Experience in Sales and community cloud Nice to have CSS and Angular JS knowledge. Mulesoft experience

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4.0 - 8.0 years

4 - 8 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to design, program, simulate and test the automation product or process to achieve the efficiency and effectiveness required. Do 1. Instrumental in understanding the software requirements and design of the product Analyze and understand the current technology architecture, system interdependencies and application stacks Formulate project plans by working with project management and outlining steps required to develop project and submit project plans to project management for approval Understand current operating procedures by consulting with users/partners/clients and reviewing project objectives on regular basis Contribute to the automation roadmap design and testing process improvements by researching on automation architectures and developing new automation solutions Improve and maintain the automation framework to be used horizontally across our technology stacks as well as build out reusable libraries across our business line verticals 2. Design and execute software developing and reporting Ensure the environment is ready for the execution process designing, test plans, developing test cases/scenarios/usage cases and executing these cases Development of technical specifications and plans and resolution of complex technical design issues Participate and conduct design activities with the development team relating to testing of the automation processes for both functional and non-functional requirements Implement, track, and report key metrics to assure full coverage of functional and non-functional requirements through automation Eliminates errors by owning the testing and validations of codes Track problems, resolutions, and bug fixes throughout the project and create a comprehensive database of defects and successful mitigation techniques Provide resolutions to problems by taking the initiative to use all available resources for research Design and implement automated testing tools when possible, and update tools as needed to ensure efficiency and accuracy Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Develop programs that run efficiently and adhere to WIPRO standards by using similar logic from existing applications, discussing best practices with team members, referencing text books and training manuals, documenting the code and by using accepted design patterns 3. Ensuring smooth flow of communication with customer & internal stakeholders Work with Agile delivery teams to understand product vision and product backlogs; develop robust, scalable, and high quality test automation tests for functional, regression and performance testing Assist in creating acceptance criteria for user stories and generate a test automation backlog Collaborate with Development team to create/improve continuous deployment practices by developing strategies, formalizing processes and providing tools Work closely with business Subject Matter Experts to understand requirements for automation, then designs, builds and deploys the application using automations tools Ensure long term maintainability of the system by documenting projects according to WIPRO guidelines Ensure quality of communication by being clear and effective with test personnel, users, developers, and clients to facilitate quick resolution of problems and accurate documentation of successes Provide assistance to testers and supports personnel as needed to determine system problems Ability to perform backend/database programming for key projects. Stay up-to-date on industry standards and incorporate them appropriately. Design and implement automated testing tools when possible, and update tools as needed to ensure efficiency and accuracya Mandatory Skills: : Salesforce Service Cloud Experience: 3-5 Years

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3.0 - 5.0 years

14 - 19 Lacs

Hyderabad

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Project description Datamart Development work across multiple projects with a Leading Asia Pacific Bank. Work as part of the development team with the Bank's Treasury and Markets IT team. Work on multiple projects related to automation and digitization of bank processes and systems that are integrated with the Murex system. Responsibilities Analyze, design, and configure the database for Murex Datamart implementation. Detailed understanding and working knowledge of the configuration of Murex Datamart objects. Ability to carry out configuration for accounting, transaction, compliance, PL, cash flow, etc. reports. SQL language, preferably in a Sybase environment. Should have knowledge of the procedure, function, trigger, index, and tuning Market Data experience, including MDRS, MDCS, and RTBS. Unix system commands and shell/Perl script programming. Should have experience in creating technical/functional documents along with requirement analysis/client-facing roles. Skills Must have 3 to 5 years of experience in the Murex Datamart Module Basic understanding of Financial products Knowledge of SQL, Murex Data model Experience in supporting Treasury & Markets Applications is a plus Working in a very collaborative and agile team, you are expected to work collaborate, negotiate, make trade-offs, and handle conflicts. Strong capability to solve problems, and be an out-of-box thinker who frequently comes up with new ideas SQL language, preferably in the Sybase environment. Should have knowledge of the procedure, function, trigger, index, and tuning Market Data experience Unix system commands and shell/Perl script programming Should have experience in creating technical/functional documents along with requirement analysis/client-facing roles, including MDRS, MDCS, and RTBS Detailed understanding and working knowledge of the configuration of Murex Datamart objects Nice to have Excellent communication skills

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5.0 - 10.0 years

10 - 15 Lacs

Hyderabad

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Project description Enterprise Technology Infrastructure, Platforms & Services (ETIPS) is leading the modernization of UnitedHealth Group legacy and on-prem landscape with a thoughtful migration to the cloud to help create more flexibility for speed and stability for end users. As the owner of ETIPS technology portfolio, we are exploring new ways of delivering these investments and seeking a strategic partnership to co-deliver and accelerate our ambitious and innovative agenda. Vendor will provide technology services for Core Technology components. Responsibilities Install/Maintain/Configure the Db2 software and related Db2 ISV software Experience automating process using zOSMF Experience recovering the Db2 environment in a Disaster Recovery environment Demonstrates knowledge in all areas of z System Db2 Software administration Designs and documents technical solutions required to support complex business system and/or integrations Generate documentation for use by Computer Operations as well as the Technical Help Desk z Systems Infrastructure/Platform lifecycle management (the lifecycle of Db2 Software from planning, through operation, and disposal or end-of-life) Install and support latest releases of Db2 software Experience applying all types of vendor Db2 software fixes High-impact pervasive (HIPER) PTF Pre-requisite fix Co-requisite fix Technical Refresh requisite fix Distribution requisite fix Cumulative PTF packages Service packs Authorized Program Analysis Report (APAR) Program Temporary Fix (PTF) Break complex topics into meaningful pieces of information Sort through large amounts of data to assess for relevancy Seek out multiple sources to gather information Identify cause and effect relationships between known and unknown variables Evaluate quality processes and seeks opportunities to streamline Consider the customer experience, business impact and solution objective when managing risks and development and design of solutions Pro-actively identify patterns in issues and research root-cause to improve overall quality Holding self-accountable for meeting high performance standards and agreed upon commitments Taking responsibility for outcomes of actions and decisions Identify and analyzes options and selects course of action based on best fit with desired outcomes Monitor and analyze multiple systems and researching/proposing solutions to issues Skills Must have 5+ years of experience on TWS ( Mainframe or Distributed ) batch scheduling TWS batch scheduling with strong knowledge on TWS command line utility that includes Composer & TWS higher versions ( 9.3 and above ) 5+ years using Unix Basics 5+ years using ITIL Process Nice to have Any Certifications

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5.0 - 8.0 years

3 - 7 Lacs

Bengaluru

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The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 5-8 Years.

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12.0 - 17.0 years

32 - 37 Lacs

Bengaluru

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Proven experience working with Salesforce Service Cloud, Sales Cloud, and custom Lightning components.Hands on expertise in Apex, Visualforce, Lightning Web Components LWC, and Salesforce APIs.Experience with Agile methodologies, sprint planning, and release management processes.Strong understanding of DevOps practices and CI/CD pipelines within Salesforce environments.Excellent problem solving, interpersonal, and communication skills.Calibrate staffing model to meet prioritized backlogAlign prioritized deliverables to COE release scheduleDuring sprint execution identify and proactively reduce and remove roadblocksPartner with cross impacted teams and COE release manager to coordinate release plans and day of release activities.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Cloud App Dev Consulting. Experience:5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Pune

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Industries Vlocity. Experience:5-8 Years.

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10.0 - 15.0 years

5 - 9 Lacs

Thane, India

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Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like you’d make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! We are looking for Trouble Shooter and Components Specialist You’ll make a difference by Ensure that maintenance activities are efficient, cost-effective, and that electric locomotives operate safely and effectively, contributing to the overall efficiency of Rolling stock equipment. These roles are pivotal in maintaining the reliability, safety, and performance of Locomotive. Conduct research and evaluations of components and systems to identify potential improvements, cost-effective solutions, and emerging technologies that can enhance rolling stock performance and safety. Efficient in Trouble shooting and identify the reason of failure and take corrective action of Electric locomotive. Depth knowledge about the Locomotive Components like Propulsion, Brake System, Roof equipment and Under Frame equipment etc. Team management skills, well versed in communication and Learning approach will enhancement the opportunity. Principal Accountabilities Diagnostic ExpertiseTroubleshooters are responsible for diagnosing and identifying electrical and mechanical issues, malfunctions, and faults in electric locomotives. They use their expertise to pinpoint the root causes of problems. Technical Skills: Possess a deep understanding of electric locomotive systems, including traction systems, electrical circuits, control systems, and mechanical components. Problem SolvingDevelop effective problem-solving strategies and implement solutions to repair and restore locomotives to operational status. Maintenance and RepairsConduct maintenance and repair work on electric locomotives, which may involve disassembly, replacement of defective components, and reassembly. Ensure that all repairs meet safety and quality standards. Safety ProtocolsAdhere to strict safety protocols and guidelines, ensuring that maintenance and repair tasks are carried out in a safe manner to prevent accidents or injuries. Tool ProficiencyBe skilled in the use of various tools, equipment, and instruments required for troubleshooting and repair work, particularly electrical testing and diagnostic equipment. DocumentationMaintain accurate records of troubleshooting activities, including issues identified, repairs made, and replacement parts used. This documentation is essential for tracking maintenance histories and making informed decisions. Training and MentorshipIn some cases, troubleshooters may provide training and mentorship to less experienced technicians to enhance the overall maintenance team's skills and capabilities. SupportiveSupport and guide Prompt Response Team for online trouble shooting and ensure the locomotive get restored within stipulated time with safety. Component InspectionInspect, test, and assess the condition of components to determine whether they are in working order or require maintenance or replacement. Component KnowledgeComponents specialists are experts in specific components, parts, or systems used in machinery and equipment. They have an in-depth understanding of the design, operation, and maintenance of these components. CollaborationWork closely with the troubleshooting team to provide expertise on component-related issues and assist in identifying the best solutions for equipment problems. Continuous LearningStay updated on the latest technology and advancements related to the specific components they specialize in. Quality ControlEnsure that all components meet quality standards and are tested for optimal performance before installation. Desired Skills: Bachelor of Engineering/Diploma in Engineering in Electrical/Electronic discipline or its equivalent. Possesses more than 10 years of working experiences in rolling stock Good technical knowledge is preferable to Maintenance and Troubleshooting in Electric Locomotive. Depth Knowledge in Locomotive components will be preferable. Having adequate experience as a Trouble shooter, component specialist or Prompt response team Good knowledge of IT systems Excellent communicator, both written and oral. People Management experience. Well versed in Presentation skills Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Vizag. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about mobility at

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1.0 - 3.0 years

4 - 8 Lacs

Jaipur

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: Job Title Trade and Transaction Operator - NCT LocationJaipur, India Role Description You will be responsible for Handling the processing of funds transactions (Mutual, Hedge, PE/RE), including Subscription, redemptions, and transfers and ensuring these are executed and sent to Transfer Agents and Fund Administrator in timely and accurately manner. Ensuring the completion of Onboarding of funds in our internal system and complete the AML/KYC of the organization/client with Transfer Agents and Fund Administrator Ensuring the completion of asset set up in internal system to ensure placement of the orders Candidate would need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs Builds and maintains relationships with internal stakeholders - Fund Desks, Relationship Center, COO, Transfer Agents, Fund Administrator, AML, ORM, Technology, as well as with Service Providers. Ensures the escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions. Candidate would need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Ensure quality/quantity of processing is maintained as per the SLA. Should be capable in handling multiple deadlines. Ensure to process execution for all orders in given TAT. Understanding of downstream and upstream of Funds Process workflow Drive Partnership value with various internal teams and liaison with onshore and supporting teams. Checklist to be maintained and reviewed daily. Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business. Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution Your skills and experience Diploma/Degree in related discipline (Banking/Finance preferred but not necessary) Strong knowledge in Funds product class and its execution (Mutual Funds, Hedge Funds, Private Equity & Real Estate) Strong background in Wealth Management products and operations, preferable with 2 - 4 years experience Ability to work in fast paced environment with different teams cutting across variable functions Detailed oriented, highly organized with creative problem-solving skills A desire to keep pace product, system and market knowledge in the product line and be open minded, able to share information, transfer knowledge and expertise to team members An independent and proactive worker with good communication skills. High attention to details and good time management skills are essential How well support you . . . .

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

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The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Platform Development.: Experience: 5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Pune

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Platform Development. Experience: 5-8 Years.

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3.0 - 5.0 years

7 - 11 Lacs

Mumbai

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Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7. Experience: 3-5 Years.

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3.0 - 5.0 years

7 - 11 Lacs

Hyderabad

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Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7. Experience: 3-5 Years.

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5.0 - 8.0 years

8 - 12 Lacs

Hyderabad

Work from Office

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7. Experience: 5-8 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Chennai

Work from Office

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Pune

Work from Office

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

Work from Office

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

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1.0 - 5.0 years

3 - 6 Lacs

Bhimavaram

Work from Office

Apac Financial Services Private Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey Leadership:Provide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project Management:Manage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational Efficiency:Streamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and Reporting:Analyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder Engagement:Build and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk Management:Ensure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

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1.0 - 5.0 years

3 - 6 Lacs

Srikakulam

Work from Office

Apac Financial Services Private Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey Leadership:Provide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project Management:Manage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational Efficiency:Streamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and Reporting:Analyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder Engagement:Build and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk Management:Ensure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

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10.0 - 17.0 years

35 - 55 Lacs

Noida, Greater Noida

Hybrid

Hi, Hope you are looking for a job change. We have opening for Salesforce Architect for an MNC in Noida Location, I'm sharing JD with you. Please have a look and revert with below details and Updated Resume to rejeesh.s@jobworld.jobs . Apply only if you can join in 10 Days . Its 5-Days working from Office Role : Salesforce Arcitect Experience: 10+ Years Mode: Permanent Work Mode: 5 Days Work from Office Work: Client Location: Noida Notice Period: immediate to 10 Days Mandatory Skills: . SFDC Development, Sales Cloud, Service Cloud, Lightning, Apex, Triggers, Relevant Exp in SFDC should be more than 4.5 Years , Should be Having Architecture Experience Full Name (As Per Aadhar Card) : Email ID: Mobile Number: Alternate No: Qualification: Regular Course Graduation Year: Total Experience: Relevant experience: Current Organization: Working as Permanent Employee: Payroll Company: Year of Experience in Salesforce (SFDC) : Years Of Experience as a Technical Architect: Year of Experience in .Service Cloud:: Year of Experience in Lightning: Year of Experience in LWC: Year of Experience in Integration : Year of Experience in Triggers: Year of Experience in Sales Cloud: Notice period: Current location: Preferred location: Current CTC: CTC Breakup: Exp CTC: Any Offer in Hand Offered CTC : Pan Card Number : Date of Birth: Last Working Day: Serving Notice Period: Can you join Immediately: Available Date & Time for Virtual : Ready to start work immediately Job Description: Exp- 8+ yrs Mandatory skills- Salesforce Development, Apex, Triggers, LWC, Integration, Architectural Experience, Salescloud, Notice- 10 days max Location- Noida Key Responsibilities : Experience in Salesforce Architecture 10+ years Salesforce Experience with Apex, LWC, Lightning, Integration (REST/SOAP). SFDC platform developer I and II, App builder certification preferred And Lead Experience Solid understanding of Salesforce platform, features Experience on Git Version Control Strong understanding of Salesforce best practices and design patterns Strong understanding of relational database concepts and designs Experience working with Visual Force pages, Lightning, Apex programming required Experience working with integrating 3rd party systems with Salesforce and various web technologies. Technical and Solution design, prototyping and testing, in an advisory capacity or hands-on, including the preparation and / or authoring of related artefacts (documentary and otherwise). Formulation and implementation of Technical & Technology Strategies based on the salesforce.com suite of products and services. Detailed planning, coordination, management and execution of Technology Strategies to implement, integrate and embed Salesforce-based solutions in our clients existing technology estates. Define and drive strategies and technology roadmaps as relates to the salesforce.com suite of products for the our SFDC practice. Develop relationships with client Executive and Technical stakeholders to reinforce and extend NIITs role as trusted advisor. Estimation and resource planning associated with solution design and delivery, defining standards, solutions and schedules that can be, working closely with Solution Architecture and Leadership teams to do so. Participate and at times lead response to formal Requests for Proposal (RFPs) and tenders as needed Role Requirements: Essential: 5+ years experience defining, designing, delivering and deploying Salesforce based technical solutions, in the capacity of accountable or responsible contributor. A minimum of 2 years of experience developing Salesforce customizations (Apex/VF), integrations, and developing and executing data migrations. A minimum of 2 years of experience creating the technical architecture for complex Enterprise wide Salesforce implementations. Certification in Salesforce to a minimum of: At least one Developer Track Certification (Platform Developer I or II) At least one Cloud Consultant Certification from either Community, Field Service, Sales or Service At least one or more current certifications in the Salesforce Architect track. Proven ability to build, manage and foster a team-oriented environment. Proven ability to work creatively and analytically in a problem-solving environment. Excellent communication (written and oral) and interpersonal skills, and ability to present to a variety of audiences (executives to technically detailed audiences). Excellent leadership and management skills. Preferred: Demonstrable expert level knowledge of Salesforce and its underlying platform architecture and technical workings. Strong background in Cloud Computing solutions: cloud computing strategy, systems design, implementation and management. Regards, Rejeesh S Email: rejeesh.s@jobworld.jobs Mobile : +91- 9188336668

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2.0 - 7.0 years

4 - 9 Lacs

Pune

Work from Office

SYSTEM HOUSE CONSULTANTS is looking for Marketing/Sales Professionals to join our dynamic team and embark on a rewarding career journey Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll-out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.

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