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3.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7.: Experience: 3-5 Years.
Posted 3 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Service Cloud. Experience: 5-8 Years.
Posted 3 weeks ago
5.0 - 8.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Minimum 7 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Salesforce Technical Skills: Lightning experience, LWC (Lightning Web Component), Apex, Triggers, Visual Force, Lightning Aura components Strong experience in Salesforce configuration and customization Strong experience in integrating Salesforce with external systems Strong experience in Agile way of working DevOps practitioner with Bitbucket, Git and CI/CD experience Good understanding and exposure to Salesforce DX Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, analytical & problem solving skills Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions Articulate the benefits and risks to a solutions feasibility and functionality, Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Desired Certifications: Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud Mandatory Skills: Salesforce Platform Development. Experience:5-8 Years.
Posted 3 weeks ago
6.0 - 11.0 years
8 - 18 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi , we have opening for Salesforce Core development Experience : 5 + yrs Relevant Np : Immediate - 15 days /1 Month Location : Pan India JD: SalesforceApex Triggers Lightning Flows Lightning LWC and experience with modern web and mobile technologies HTML CSS JavaScript Web Components others Salesforce Developer P3 Level Position Summary Salesforce developer with good knowledge of the Salesforce ecosystem Ability to work independently for achieving the teams goals Skills Required Salesforce Sales cloud Service Cloud Experience Cloud Aura LWC Integration Position Description Accountable that the technical solution implementation which meets the functional requirements specified by the Business Analyst Accountable that deliverables meet requirements wrt reliability availability performance and security compliance Supports the Delivery Manager in timely provision of technical environments Supports the Delivery Service manager in DevOps Promptly escalate issues which affect product delivery and quality that are beyond scope of influence Contributes to overall scrum team goals and objectives Ensure seamless business operations support third line when needed Performs detailed unit testing for identifying the bugs Position Requirements Masters in SFDC Sales Cloud and the integration aspects with other platforms including solid understanding of architecture 5 years of minimum technical implementation not support operations experience SFDC Sales Cloud is required Good understanding of Salesforce customization Apex VF Lightning component development lightning experience Integration webservices OData Code quality SFDC CICD deployment Experienced with preparing technical designs and validating the output delivered by development teams against those designs including code review Acts independently to determine methods and procedures on new or special assignments Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles Mandatory Skills : Lightning Web Components (LWC),APEX,Aura,VisualForce,Salesforce Integration(REST, SOAP, Streaming APIs, Event) Finds Suitable Share your resume to pullakanti.prashanthi@ltimindtree.com
Posted 3 weeks ago
7.0 - 10.0 years
18 - 22 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 3 weeks ago
6.0 - 11.0 years
8 - 18 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Hi, we have opening for Salesforce Conga CPQ JD : Gather and analyze business requirements for Salesforce Marketing Cloud projects Develop user stories process flows and functional specifications Collaborate with stakeholders to optimize marketing campaigns and customer engagement strategies Gather and analyze business requirements for Salesforce Marketing Cloud projects Develop user stories process flows and functional specifications Collaborate with stakeholders to optimize marketing campaigns and customer engagement strategies Gather and analyze business requirements for Salesforce Marketing Cloud projects Develop user stories process flows and functional specifications Collaborate with stakeholders to optimize marketing campaigns and customer engagement strategies Mandatory Skills : Lightning Web Components (LWC),APEX,Salesforce CPQ,Salesforce Industry CPQ,VisualForce,Conga - CPQ Finds Suitable Share your resume to pullakanti.prashanthi@ltimindtree.com
Posted 3 weeks ago
8.0 - 13.0 years
15 - 27 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
LWC + Apex + IntegrationSalesforce applications using Apex and VisualforceManage and manipulate data within the Salesforce platform SOQL and SOSLREST and SOAP APIs
Posted 3 weeks ago
7.0 - 12.0 years
8 - 12 Lacs
Hyderabad, India
Work from Office
AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title: Salesforce Developer Location: Hyderabad, India Employment type: Full time, regular, hybrid work Benefits Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support. The job We are looking for a motivated and talented Salesforce Developer to join our growing Salesforce Center of Excellence team. The ideal candidate will have a passion for technology, a strong desire to learn, and the ability to work collaboratively in a fast-paced environment. As a Salesforce Developer, you will work closely with business analysts, senior developers, capability owners and project managers to design, develop, and implement Salesforce solutions that meet our business needs. Key responsibilities Lead the design and development of complex Salesforce solutions, including customizations, integrations, and enhancements. Collaborate with business stakeholders to gather and analyze requirements and translate them into technical solutions. Architect scalable and robust Salesforce solutions that align with best practices and industry standards. Mentor and provide guidance to junior developers, sharing your expertise and knowledge of the Salesforce platform. Develop and maintain Apex code, Visualforce pages, Lightning components, and other custom solutions. Implement and customize Salesforce features, such as objects, fields, workflows, validation rules, and process automation. Conduct code reviews and ensure adherence to coding standards and best practices. Perform unit testing, debugging, and troubleshooting to ensure the quality and stability of Salesforce applications. Manage deployments and release management processes in Salesforce environments. Provide technical leadership and support for ongoing maintenance and administration of Salesforce orgs. Stay up to date on Salesforce updates, new features, and emerging technologies, and evaluate their impact on our Salesforce ecosystem. Collaborate with cross-functional teams to drive continuous improvement and innovation in Salesforce solutions. Basic Requirements Bachelors degree in computer science, Information Technology, or a related field. Minimum of 3 ~ 7 years of hands-on experience with the Salesforce platform, including configuration, customization, and development, with proven experience in a leadership or team lead role. Essential requirements and skills Salesforce Certified Platform Developer II certification is preferred Strong proficiency in Apex, Visualforce, Lightning Web Components, SOQL, SOSL, and Salesforce APIs. Experience with Salesforce integration technologies, such as REST/SOAP APIs, Platform Events, and Salesforce Connect. In-depth understanding of Salesforce data model, security model, and sharing settings. Experience with Salesforce development tools, including Salesforce DX, Git, Copado and CI/CD pipelines. Extensive experience in Sales Cloud implementation and customization, Partner portal, Sales, and marketing tools. Experience managing integrations with sales and marketing tools like people.ai, Quip, LinkedIn Navigator, D&B, Demand base, Drift and other tools related to partner process. Strong leadership, communication, and interpersonal skills. Commitment to implementing best practices in Salesforce development. Proven track record of delivering complex Salesforce projects on time and within budget. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Experience with Agile/Scrum methodologies is a plus. Experience with lead-to-quote domain knowledge. Experience with MuleSoft is a plus. India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support Its possible were hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out moreaveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process InterestedGreat! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out moreaveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy, infrastructure, chemicals, and minerals safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targetssustainability-report.aveva.com/ Find out moreaveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7 Experience: 3-5 Years
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7 Experience: 5-8 Years
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Cloud App Dev Consulting Experience: 5-8 Years
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7 Experience: 3-5 Years
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Salesforce CPQ/RLM Consultant, your primary responsibility will be to collaborate with clients to comprehend their unique business challenges related to quoting, pricing, and the quote-to-cash process. Your role will involve translating these requirements into robust CPQ/RLM and Billing solutions by developing and implementing complex customizations using Apex, Visualforce, and Salesforce Lightning. It will be crucial to ensure seamless integration between CPQ, RLM, Billing, and existing systems. In addition to your technical responsibilities, you will also serve as a trusted advisor, offering guidance to stakeholders and mentoring junior team members on best practices and the latest advancements in CPQ/RLM and Billing. You will be actively involved in all stages of the project lifecycle, from requirements gathering to testing, deployment, and ongoing support for CPQ, RLM, and Billing solutions. To excel in this role, you should have a minimum of 4 years of hands-on experience with Salesforce CPQ/RLM implementations, demonstrating a successful track record in complex environments. Possessing Salesforce Billing experience is essential for this position. Holding a valid Salesforce CPQ Specialist or Consultant certification (or equivalent) is a requirement, along with a deep understanding of Salesforce Billing functionality. Your technical proficiency should include expertise in Salesforce CPQ/RLM configuration, product rules, pricing methodologies (such as product bundling), discounting, quote generation, and approval workflows. A strong grasp of business processes, particularly the quote-to-cash flow, and how CPQ/RLM and Billing solutions can enhance the sales cycle and revenue recognition is essential. Excellent communication skills, both written and verbal, are key to this role. You should be capable of articulating technical concepts to audiences with varying levels of technical expertise. Collaborating effectively with cross-functional teams to ensure smooth data flow and optimal system performance across CPQ, RLM, and Billing will be a critical aspect of your responsibilities.,
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Bachelors degree in computer science or equivalent Ample knowledge of Salesforce core functionality and limitations Experience working with SOQL, Visualforce, and Lightning components Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer Experience working with data migration and import tools such as Data Loader and Data Import Wizard or Jetstream Hands on experience with Flows and Process builder, ability to articulate on bulk triggers At least one of the following Salesforce certifications: Administrator, Advanced Administrator Ability to manage several ongoing customization projects from end-to-end, including gathering requirements, solution design and development, and finally working with stakeholders to roll out the solution to their teams Highly developed interpersonal and written/spoken communication skills to effectively lead and work with cross-functional teams, primarily Sales, Demand Generation, Client Success, Revenue Operations, and Finance Proven experience building effective CRM-based solutions Be a motivated self-starter that is independent, and a team player focused on excellence Comfortable in a hybrid Agile, Scrum and Waterfall settings Have a general understanding of the Software Development Life Cycle (SDLC) process
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
The Company At Gentrack, we provide leading utilities worldwide with innovative cleantech solutions to help them rebuild for a more sustainable future. Working with major energy and water companies and challenger brands, we aim to reshape the utilities sector. Our passion for creating a positive impact drives us to deliver innovation, excellent customer experiences, and sustainable profits. Together, we are transforming utilities. Values and Culture At Gentrack, we are a united team working towards driving efficiency in energy and water resources. We are passionate individuals who strive to bring about change through technology and make a meaningful difference. Our core values revolve around respect for the planet, customers, and each other. We are a team of smart thinkers and dedicated doers who collaborate and inspire each other to deliver creative solutions for our customers" success. We prioritize honest business practices that benefit not only customers but also families, communities, and the planet. The Opportunity Gentrack is currently seeking a SalesForce Developer - Senior to lead the design, development, and maintenance of complex Salesforce solutions tailored for Energy and Utilities Companies. Your role will involve sharing knowledge, mentoring team members, and providing technical guidance. Your expertise in Salesforce Industry solutions, particularly Energy & Utilities Cloud, will enable you to offer strategic direction to the development team. Key Responsibilities As a SalesForce Developer - Senior, your responsibilities will include: - Designing and implementing Energy and Utilities Cloud to optimize business processes and enhance customer experiences within the energy and utilities industry. - Collaborating with stakeholders to gather requirements, define technical solutions, and ensure alignment with business goals. - Leading the development team in designing, building, and maintaining tailored Salesforce solutions. - Integrating external systems to ensure seamless data flow and interoperability. - Conducting performance optimization, troubleshooting, and debugging of Salesforce solutions. - Collaborating with cross-functional teams to streamline processes and achieve seamless system integrations. - Evaluating and recommending new tools and technologies to enhance development processes. - Providing internal and external customer training and support. - Participating in planning, stand-ups, estimation, retrospectives, and backlog grooming. Qualifications and Experience - Bachelor's Degree in computer science, Software Engineering, or related field. - 4 to 6 years of experience as a Salesforce Developer, with expertise in Energy and Utilities Cloud. - Strong analytical and problem-solving skills. - Excellent communication and collaboration skills. - Salesforce certifications are highly desirable. Additional Tasks - This role may involve domestic and international travel. - Carry out any other duties as reasonably requested by your Manager. Specialized Skills - Requirements Management. - Backlog Management. - Salesforce CRM solution design and integration. - Utilities knowledge. - Agile Estimation & Planning. - Design Thinking. - Data Analysis. - Software Testing. - Innovation. - Technical specification writing. - Customer presentation skills. Personal Attributes - Can-do attitude. - Passion for excellence. - High attention to detail. - Relationship management skills. - Ability to creatively solve problems. - Open-minded consultative approach. What we offer in return - Personal growth opportunities. - Be part of a global, high-growth organization. - Vibrant culture with a collaborative ethos. - Competitive reward package. - Make a true impact on society and the planet. At Gentrack, we welcome individuals from diverse backgrounds who are passionate about learning and making a difference. If you are eager to join our mission, you will fit right in.,
Posted 3 weeks ago
7.0 - 11.0 years
0 Lacs
jaipur, rajasthan
On-site
As an innovative technology company within the Salesforce ecosystem, Asymbl empowers businesses to shape the future of work by revolutionizing their operations, fostering innovation, and driving growth. Through flexible software solutions and strategic consulting, Asymbl aids organizations in streamlining workflows, enhancing efficiency, and achieving transformative results. At Asymbl, we nurture a culture defined by relentless curiosity and unwavering belief, grounded in trust and integrity. We are driven by a bias towards action, embracing the willingness to fail fast while remaining steadfastly customer-focused. Our commitment lies in fostering the potential of our people and ensuring a culture of continuous growth and learning. As a Salesforce Senior Solution Architect at Asymbl, you will play a pivotal role in leading the transformation of our clients" Salesforce ecosystem. Working at the forefront of technological innovation, you will collaborate with a dynamic and experienced team, leveraging your technical expertise to drive impactful solutions that support business growth. You will have the autonomy to influence business processes and technical strategy, contributing to a culture of learning and professional development. Key Responsibilities: Solution Design: - Design scalable and sustainable Salesforce solutions that align with business processes and integrate seamlessly with other systems. - Provide end-to-end technical guidance and leadership throughout the Salesforce implementation lifecycle. - Utilize Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other products to craft customized solutions. Technical Leadership: - Collaborate with development teams to implement tailored Salesforce solutions using APEX, Visualforce, Lightning Web Components, and integrations. - Review and enforce best practices in Salesforce development and deployment, including code reviews and performance optimization. - Serve as a subject matter expert (SME) to guide business and technical teams on Salesforce features, updates, and capabilities. Stakeholder Collaboration: - Work closely with cross-functional teams, including business analysts, project managers, and architects, to translate business requirements into actionable Salesforce solutions. - Engage with key business stakeholders to comprehend their goals and objectives, advising on leveraging Salesforce capabilities to achieve these goals. Integration and Customization: - Develop integrations between Salesforce and third-party applications using APIs, middleware, and data migration strategies. - Create custom solutions and workflows using Salesforce technologies to ensure seamless integration with existing enterprise systems. Governance and Best Practices: - Uphold Salesforce architectural standards and best practices, encompassing security, data management, and performance optimization. - Lead initiatives in Salesforce governance, ensuring compliance with data privacy regulations and internal security protocols. - Stay informed on Salesforce releases and emerging best practices to enhance the organization's Salesforce environment continuously. Mentoring and Development: - Mentor junior architects, developers, and Salesforce administrators, providing guidance and technical oversight. - Conduct technical workshops, training sessions, and knowledge-sharing activities to cultivate a culture of continuous learning within the organization. Required Qualifications: - Bachelor's degree in Computer Science, Information Systems, or a related field. - 7+ years of experience in architect or senior developer roles working with Salesforce. - Profound knowledge of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Platform. - Proficiency in Salesforce Lightning, APEX, Visualforce, and Lightning Web Components. - Extensive experience with Salesforce integrations, including APIs, web services, and middleware. - Expertise in data modeling, data migration, and data integration. - Salesforce Architect certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Application Architect) are highly desirable. - Excellent verbal and written communication skills, with the ability to engage and influence senior business and technical stakeholders. Preferred Qualifications: - Experience in Agile methodologies and project management practices. - Familiarity with other cloud-based platforms and enterprise solutions such as AWS, Azure, or SAP. - Experience in leading large-scale Salesforce implementations and managing teams in a fast-paced environment.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a skilled Salesforce Business Analyst, you will play a crucial role in our dynamic team by leveraging Salesforce to drive business growth and efficiency. Your responsibilities will include analyzing business processes, identifying areas for improvement, and implementing Salesforce solutions to meet our business needs. Collaboration with business clients is key, as you will work closely with them to understand their requirements and gather detailed business and functional specifications. Your role will involve translating these requirements into detailed Salesforce functional specifications and designing solutions that align with our business objectives and best practices. You will configure Salesforce features such as objects, fields, workflows, and reports, and collaborate with the development team to customize Salesforce using Apex, Visualforce, and Lightning components. Developing and executing test plans to ensure the quality and functionality of Salesforce solutions will also be part of your responsibilities. In addition to assisting in the deployment of Salesforce solutions with minimal disruption to business operations, you will provide ongoing support and training to end-users, oversee data migration, integration, and maintenance for data integrity, and stay updated with the latest Salesforce releases and features. Clear and effective communication with clients throughout the project lifecycle is crucial, and you will also be responsible for preparing and presenting project updates, reports, and documentation to various audiences. Qualifications: - Immediate joiner - Bachelor's degree in business, Information Technology, or related field - 3-5 years of experience as a Salesforce Business Analyst or similar role - Salesforce certifications (e.g., Salesforce Administrator, Salesforce App Builder) are highly desirable - Strong understanding of Salesforce platform capabilities and functionalities - 5 days working Join our team to be a part of a positive company culture where your skills and expertise as a Salesforce Business Analyst will make a significant impact on our business growth and efficiency. Thank you, Team HR,
Posted 3 weeks ago
5.0 - 8.0 years
5 - 15 Lacs
Hyderabad
Work from Office
To co-ordinate and execute day-to-day administrative and corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in accordance with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A To ensure the continuing good standing of client companies by ensuring all company law and contractual requirements are complied with. To handle various administration processes of complex clients and conduct all work in accordance with IQ-EQ India and IQ-EQ Group policies and procedures. To build, develop and maintain partnerships with Operation teams in Luxembourg To assist in performing review of core processes, complex ad hoc works, and all other client requirements, as needed. Core Responsibilities Responsible for the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in line with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A. Acts as a point of contact for daily operations on complex clients Assist with the audit process, Attend board and shareholders meetings Finalise board minutes, prepare complex board packs Review board minutes of more junior team members Prepare and review RCS, RBO, UBO and other related documents Review of bank account opening forms Coordinate with the Lux FCS and Payment team on payments processing Conduct transaction monitoring (TM), monitor/ensure TM are properly conducted for all payments Conduct/review Compliance File Review (CFRs) of Client files Assists on client onboarding processes. Ensure prompt follow-up and timely execution of requests, in good quality, from the Lux FCS team Coordinate deliverables for a sub-team of typically up to 3 more junior team members in working closely together with Assistant Manager To be able to effectively communicate and relate with various stakeholders of the team. Maintains and enhances relationships with the FCS team. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Seeks knowledge and expertise for their own professional development. Minimize risk to IQEQ by following all procedures, rules, laws, regulations and checklists. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Systems Monitors and updates all deliverables via Navigator Flow in a timely manner, as needed. Ensures filing of documents on Navigator Doc are completed accurately, under the proper name convention and in a timely manner. Monitor and ensure that Antrance is properly updated in line with internal guidelines Understands and uses best practice on workflow platform/s. Risks Ensures relevant procedures and checklists are adhered to and completed to mitigate errors. Acquires knowledge of risk factors and potential breach. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Courage - Stepping up to address difficult issues, saying what needs to be said. Drives Results - Consistently achieving results, even under tough circumstances. Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Decision Quality - Making good and timely decisions that keep the organisation moving forward.
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You will be joining KKR, a leading global investment firm that focuses on alternative asset management, capital markets, and insurance solutions. At KKR, the aim is to generate attractive investment returns through a patient and disciplined approach, supported by world-class individuals and a commitment to fostering growth in portfolio companies and communities. As a Salesforce Developer in the Gurugram office, your role will involve providing top-notch services to internal stakeholders and clients, driving process efficiency and transformation, and embodying KKR's global values of teamwork and innovation. This position requires you to work from the office for 5 days a week. Your primary responsibility as a Salesforce Developer will be to utilize your expert knowledge of Salesforce CRM architecture and frameworks to develop business features and technical capabilities within KKRs Salesforce instance and related data applications that support Deal Management. You will play a key role in contributing to the digital vision, strategy, and execution plans of the enterprise, enhancing the existing Salesforce application to facilitate business growth and enhance user adoption. This will involve collaborating closely with business stakeholders, leadership, and engineering teams to identify, develop, and implement new business processes across various global business units. The role offers high visibility and the opportunity to drive creative product solutions for an exceptional CRM experience that will support KKR's scalability and capital raising operations. To excel in this role, you should have at least 2 years of experience in developing enterprise software using the Salesforce platform. Your expertise should include strong knowledge and practical experience in object-oriented programming concepts, Apex, Visualforce, Lightning framework (Aura), SOQL, LWC (Lightning Web Components), JavaScript, HTML, data management, modeling, migrations, web services (SOAP, REST, BULK, Streaming APIs), Salesforce Mobile App, and adherence to Salesforce best practices. You should also be proficient in writing test classes, building triggers, batch classes, future methods, and have experience in process automation, security configuration, data model creation, and reports and dashboards creation. A flexible approach, keenness to learn new technologies, and strong communication skills are essential for this role. Preferred qualifications include experience with AppExchange products like Conga or other reporting tools, Salesforce App Builder and Platform Developer I certifications. Join us at KKR and be part of a dynamic team that is driving innovation and growth in the global investment landscape.,
Posted 3 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various areas Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc., Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Consistently agrees personal extensions with client Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve clients business problems Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Anchors market research activities in chosen area of work Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Suggest ways to improve an engagement through leverage of tools, methods assets, information sources , IP available within the knowledge management platform Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artefacts based on learnings from projects Routinely connects with SMEs to ensure delivery approach considers downstream requirements Proactively participates in and suggests ideas for practice development initiatives Actively shares knowledge and points of view within the team and within relevant communities of interest Experience: Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Support GCG Account Lead/Account team to grow consulting service portfolio Number & $ value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central Mandatory Skills: Cloud App Dev Consulting. Experience:5-8 Years.
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Facilitate business process reviews to identify client requirements and processes Accountable that deliverables meet requirements w.r.t. reliability, availability, performance, and security & compliance Work in scrum teams for realization of designed technical solution.Enthusiastic, professional, and confident personality with a focus on customer success Driven by customer success with a team player attitude Should be able to develop solutions based on SFI PlatformCollaborate well with onshore/offshore development team as team member Ability to adapt and develop solutions in an agile environment Should follow quality check process for each logical implementation and get reviewed.Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence Effectively manage all aspects of projects and client communications Skills Requirements Overall 5+ years of experience and 2+ year of experience with SFI platform development preferred in Insurance cloud Experience with Salesforce Platform App Builder, Lightning Web Components and ApexHands on experience with Omnistudio OmniScript, Omnistudio FlexCards, UI framework, Data raptor for building various advance layouts, user interface, portals and guided process In-depth knowledge of key processes in Insurance industry-specific CRM solutions (e.g. Quote to Order, MACD) Good understanding of SFI data model Knowledge of ESM Package would be an added advantage Deployment of omniscript from one environment to another environment Experience with system integrations involving Salesforce.com web services (JSON, SOAP), as well as Omnistudio Integration Procedure.Good analytical & problem-solving skill Good to have Strong CRM functional knowledge of Order Management, Configuration, Pricing and Quoting functionality Should have delivery experience working with the Global delivery model Should have good knowledge / experience of Agile Project Methodology. Excellent communication skills. Should have OmniStudio(SFI) developer certificationSFI CPQ or OM certification would be preferred Mandatory Skills: Salesforce Platform Development. Experience:5-8 Years.
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
12+ years of experience in Salesforce projects including at least 5+ years Salesforce Industries Communications Cloud development experience- in at least one area EPC, OM, EPC, Service or Integrations SFI experience in Communications Cloud and Core Salesforceis MUST 4+ years' experience of hands on experience Salesforce Industries Knowledge of ESM Package would be an added advantage. 1+ years SFI architecture experience in SFI Communications Cloud Technical Leads with good hands on experience on SFI Communications cloud and Utilities cloud can also be considered Mandatory Skills: Salesforce Platform Development. Experience:5-8 Years.
Posted 3 weeks ago
4.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Working experience on one or more of Maximo (EAM), IBM MAS Offerings (MAS Manage, Monitor, Health, Predict, MVI, Mobile) ProgrammingAPI design, Java, Python, Object-Oriented Programming DatabaseDB2, NoSQL ScriptingPerl User InterfaceHTML, CSS, Javascript, Graphite, AngularJS/React Cloud DeploymentCloud Foundry, Docker, Kubernetes Operating SystemKnowledge of UNIX/Linux platforms Deep understanding and experience across SDLC Good communication skills Verbal/Written Presentation skills - should be able to present ideas/solutions with clarity to team Team Player Show flexibility to work across technologies/platforms Ownership Own tasks and outcome
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Cloud App Dev Consulting. Experience:5-8 Years.
Posted 3 weeks ago
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