Location: Noida, Uttar Pradesh, India Posted Date: 01/03/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Provides proposal writing and proposal management oversight of proposal activities. Activities include directing proposal team, managing proposal schedules and deadlines, developing the proposal outline and compliance matrix, developing volumes and written content, and monitoring the progress of the proposal. The Senior Proposal Writer may be required to be a volume lead and/or writer as well as manage the proposal process. This role is expected to provide leadership and management oversight to develop volumes and ensure that they integrate with other volumes and is compliant with all RFP requirements. Responsibilities Manages and directs proposal efforts and staff personnel. Participates in the development and review of proposal strategies and themes, and develop a Proposal Management Plan. Coordinate with company management to assemble proposal teams of resources, recommending internal resources and/or external resources when required. Creates a proposal outline and use it throughout the proposal development effort. Analyzes the RFP requirements against the proposal outline to ensure compliance and responsiveness to the customer's issues and needs throughout the proposal development effort. Creates the proposal compliance matrix and track the fulfillment of all requirements throughout the proposal development effort. Reviews completed storyboards and proposal sections to ensure requirements are addressed and that customer page limits are met * Conduct regular proposal progress status meetings and maintain the proposal schedule. Conducts color team reviews, internal/external evaluation of the technical, management, past performance and overall proposal approaches, and senior management sign-off. Ensures that the appropriate comments are incorporated into the proposal. Directs writing/editing/rewriting efforts and graphic concepts development as needed. Coordinates between the cost volume and the technical/management so that they are consistent. Performs other duties as assigned. Skills Requirements 8 or more years of overall progressive experience, centered around proposal writing, in fast-paced, deadline-driven, high volume proposal environments. Higher education can be substituted for years of experience. Proven ability to conceptualize and write compelling, marketing-oriented proposal narrative and oral presentation slides from scratch as required. Working knowledge of MS Office business applications required. Meticulous attention to detail. Education Requirements Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Job Title: Power BI Developer Experience: 3-5 years Location: Onsite (Noida) Reports To: Senior Azure Engineer / Technical Manager / Architect Responsibilities Monitor and develop Power BI Dashboards/Reports along with Power BI dataset refreshes (scheduled/manual) and gateway status using Power BI Service logs and alerts. Identify failures in dashboard visuals, data models, or refresh schedules and initiate first-level remediation (e.g., gateway restart, re-publishing). Collaborate with Azure Engineers to validate backend refresh (ADF/Databricks) issues affecting Power BI performance. Conduct daily dashboard validation checks post refresh cycles for critical reports. Respond to report-related SRs (new access, broken visuals, workspace moves), log and track issues, and resolve within SLA. Maintain refresh logs and summary dashboards for support traceability and performance reporting. Assist with visual enhancements and dataset changes in collaboration with the L2/Architect for larger CRs. Document report issues and corrective actions, contributing to the Power BI support knowledge base. Required Skills Proficient in DAX, Power Query (M), and Power BI Service features (gateways, workspaces, sharing). Strong SQL querying and data modeling experience. Exposure to Azure SQL, Synapse, or Databricks as backend sources is a plus. Familiarity with row-level security, role-based sharing, and Power BI governance best practices. Basic understanding of ticketing tools (e.g., ServiceNow). Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/01/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Directly assists the Call Center Manager in organizing and directing the day-to-day activities related to the operation of the Call Center. Assists in managing, training & guiding call center supervisors in performing their duties. Collects and analyze call-center statistics Responsibilities Assists in determining call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. Assists in maintaining and improving call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs. Assists in accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Assists in driving improvements in overall service levels, transactional efficiencies and cost management. Provide leadership to front line Supervisors, ensuring operational and coaching practices are implemented and updated as needed to drive performance results and employee development. Assists in identifying creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Assists in driving continuous improvement through trend reporting analysis and metrics management Offers new ideas and suggestions for improvement. Assists in identifying and implementing new practices and processes that are “best in field". Demonstrates a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making customer issues a priority. Confers with reporting manager on complex or unusual situations. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the iQor organization. Ensures 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality). Maintains discretion and confidentiality in all areas pertaining to systems, data and proprietary information, whether internal to iQor or customer specific. Interprets a variety of instructions furnished in written, oral, diagram or schedule form. Understands and embraces the business and call center operations strategic direction. Performs other duties as assigned. Skills Requirements 3 or more years of call center experience in collections/sales/customer service/technical support. 1 or more years of managing supervisors experience. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/30/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Monitors and reports security events in the iQor enterprise. Performs daily health checks on security devices. Responsibilities Performs daily monitoring and reporting of security Events. Study and Review device security logs. Performs adhoc reports from security tools as requested. Submit tickets to the Service Desk describing security incidents with supporting information or evidence. Performs initial investigations from daily reports and monitoring. Performs routine Health Check lists for Security tools. Participates in projects as assigned. Performs Mentoring and education for security staff members. Drives continuous improvement through trend reporting analysis and metrics management. Assure that procedures and work instructions are efficient and not redundant. Offers new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field". Demonstrates a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority. Confers with reporting manager on complex or unusual situations. Establishes new measurement systems if/where possible. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the iQor organization. Maintains discretion and confidentiality in all areas pertaining to the IT systems, data and proprietary information, whether internal to iQor or customer specific. Interprets a variety of instructions furnished in written, oral, diagram or schedule form. Understands and embraces the business and IT strategic direction. Performs other duties as assigned. Skills Requirements 2-3 years of equivalent external work experience or equivalent formal training in related duties. 1 - 2 years of experience in IT or security field. Education Requirements Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Computer Science, Information Systems or computer related discipline required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 01/29/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Works with business leads to manage client negotiations and contract drafting, and advises on commercial matters. Responsibilities Drafts and negotiates commercial contracts and confidentiality agreements with customers. Advises business clients on commercial legal issues and risks, as well as resolve legal issues and contract interpretation matters. Works with business clients to identify, design, and implement processes and improvements for contract management. Develops, manages and maintains template agreements, contract playbooks and sales processes. Supports the broader organization on any agreements under executive consideration including: agreements with channel partners, vendors for materials and services, and others as required. Assists in managing corporate matters, including equity plan administration and board and shareholder affairs. Assists with and/or leads other projects and matters in areas which will include: privacy law, compliance issues in the US and abroad, information security, intellectual property, and other legal and regulatory issue. Ensures all sensitive and confidential information is handled appropriately. Performs other duties as assigned. Skills Requirements 4 or more years of legal experience preferably in a corporate environment. Education Requirements Juris Doctor (JD) degree required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/11/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/27/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/30/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements At least 2 years of customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Must have the ability to work independently and a in team environment. Experience in a production environment. Problem solving skills. Ability to maintain accuracy and production standards. Physical attendance is key to success and necessary to meet objectives. You have the flexibility to work any shift, including nights and especially weekends. Experience in a production environment. Problem solving skills. Ability to maintain accuracy and production standards. Physical attendance is key to success and necessary to meet objectives. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/04/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 04/29/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 02/17/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/30/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/21/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures, and system access. Teams in multiple locations including off-shore analysts would report to this role. Responsibilities Manages and maintains training plans to ensure that adequate staffing resources are planned for to handle forecasted call volume. Participate in various client calls to review forecasting and scheduling. Ensures reporting is provided to the operation team that illustrates intraday scheduled staffing versus required staffing to the forecast and monthly basis to ensure KPI are met. Ensures staffing and scheduling modifications are recommended to the operation team and are executed on a intraday, daily, weekly and monthly basis to ensure KPI are met. Ensures various off-the-phone activities for the agent populations are scheduled in such a manner as to not impact KPI performance and properly reported in scheduling system. Manages various forecasting and scheduling processes including vacation day approvals, schedule change approvals, and loading new hire schedules. Manages various administrative processes including ID administration. Manage diverse team of WFM analysts in multiple locations. Performs other duties as assigned. Skills Requirements 8-10 years of work-related experience. Prior work force management experience including forecasting, staffing, and scheduling, 3 year minimum required. Prior call / contact center experience, 3 year minimum required Strong and effective oral / written communication skills. Prior supervisory experience including a team of 5or more direct reports . Excellent presentation skills High level of proficiency with Excel. Strong mathematical skills. Strong analytical skills Ability to multi-task, prioritize and delegate deliverables. Ability to maintain confidential information. Working knowledge of IEX. Education Requirements Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Business Administration, Engineering, Operations Management or related field preferred. Master's Degree preferred. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/17/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/12/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Develops, codes, tests, debugs, documents, maintains, modifies and installs programs. Responsibilities Writes programs that involve formatted output and basic reporting. Prepares technical specifications and test plans. Develops/maintains computer programs to store, locate, and retrieve specific documents, data and information. Devises sample input data to test accuracy of program. Resolves questions of program intent, input data acquisition, time sharing, output requirements, coding use and modification, and inclusion of internal checks/code reviews for system integrity. Observes or runs test of program using sample or actual data, assist in user acceptance training. Participates in roll out and on time delivery of developed applications. Maintains and develops documentation for responsible area. Prepares and provides status updates of assigned project plans and schedules. Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommends/conducts training. Serves as escalation point for troubleshooting issues. Organizes verbal and written ideas clearly, use appropriate business style. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Drives continuous improvement through trend reporting analysis and metrics management. Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are “best in field”. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to iQor or customer specific. Ability to work effectively under pressure with constantly changing priorities and deadlines. Must be proficient and knowledgeable in all areas related to the IT department functions. Provides off-Hours 24/7 Support as required. Performs other duties as assigned. Skills Requirements 3 or more years of experience. Must be knowledgeable in 1 or more of iQor's software programs or packages. Knowledge of RDMS and SQL. Organizational skills. Good logical, analytical and mathematical skills. Effective communication skills both verbal and written. Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Understands object oriented concepts. Understanding of database objects, tables, views, keys, indexes, stored procedures. Understands software design methodologies. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/16/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Develops, codes, tests, debugs, documents, maintains, modifies and installs programs. Responsibilities Writes programs that involve formatted output and basic reporting. Prepares technical specifications and test plans. Develops/maintains computer programs to store, locate, and retrieve specific documents, data and information. Devises sample input data to test accuracy of program. Resolves questions of program intent, input data acquisition, time sharing, output requirements, coding use and modification, and inclusion of internal checks/code reviews for system integrity. Observes or runs test of program using sample or actual data, assist in user acceptance training. Participates in roll out and on time delivery of developed applications. Maintains and develops documentation for responsible area. Prepares and provides status updates of assigned project plans and schedules. Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommends/conducts training. Serves as escalation point for troubleshooting issues. Organizes verbal and written ideas clearly, use appropriate business style. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Drives continuous improvement through trend reporting analysis and metrics management. Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are “best in field”. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to iQor or customer specific. Ability to work effectively under pressure with constantly changing priorities and deadlines. Must be proficient and knowledgeable in all areas related to the IT department functions. Provides off-Hours 24/7 Support as required. Performs other duties as assigned. Skills Requirements 3 or more years of experience. Must be knowledgeable in 1 or more of iQor's software programs or packages. Knowledge of RDMS and SQL. Organizational skills. Good logical, analytical and mathematical skills. Effective communication skills both verbal and written. Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Understands object oriented concepts. Understanding of database objects, tables, views, keys, indexes, stored procedures. Understands software design methodologies. Education Requirements Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Computer Science, Information Systems or computer related discipline required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/17/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Apprenticeship to Assistant Managerial Position. Researches and analyses demographics, market trends, competitor strategies and campaigns, and other information relevant to the company's marketing objectives. Uses marketing expertise to help direct strategy and planning for promotional materials, tactics, and other department activities. Creates and develops new campaigns, advertising copy, and other marketing materials. Leads projects as directed/ assigned by the department management team. Responsibilities Manage team of marketing specialists who develop, implement, and track marketing programs such as email, social media, or digital campaigns, and events. Lead the team in collaborating with other internal teams (e.g. product and sales) to develop and monitor strategic marketing initiatives. Analyze and report on the performance and efficiency of campaigns. Conduct market research and analyze trends to identify new marketing opportunities. Develop and create marketing materials, such as sales and product collateral, and ensure brand guidelines are met. Monitor, proofread, and edit creative and technical content across different mediums. Work with external agencies and vendors to execute marketing programs. Skills Requirements Vendor Management Marketing Strategy & Project Management Support Skills. Strong verbal and written communications skills Education Requirements Bachelor's Degree in Communication Arts, Journalism, Marketing or any related course. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary The Marketing Project Manager will serve as a critical connector across iQor’s Brand Marketing and broader Marketing teams, ensuring seamless project management, operational efficiency, and strategic prioritization across a diverse portfolio of initiatives. Reporting to the Head of Brand Marketing, the Marketing Project Manager will implement and manage processes that optimize workflows, drive accountability, enhance collaboration, and align project execution with evolving business priorities. The ideal candidate will have strong project management skills, familiarity with marketing operations, and a proactive, solutions-oriented approach to managing complex cross-functional workstreams. Responsibilities Serve as the primary project manager across Brand Marketing, coordinating deliverables, timelines, resources, and approvals across multiple workstreams. Implement and manage intake, prioritization, and tracking processes for marketing projects, ensuring requests are properly scoped, documented, and assigned. Manage marketing project plans and schedules using tools such as Wrike, SharePoint, Excel spreadsheets, and other project management platforms. Monitor project milestones, dependencies, and risk factors to ensure deadlines and deliverables are met. Facilitate regular project status meetings, issue trackers, and cross-functional updates to maintain alignment among content, creative, digital, and communications teams. Work closely with marketing leads and cross-functional stakeholders to gather requirements, set expectations, and deliver solutions aligned with business needs. Optimize workflows by identifying bottlenecks, proposing improvements, and documenting standard operating procedures for recurring processes. Support budget tracking and resource allocation where applicable, ensuring projects are executed within scope and on budget. Partner with the broader Marketing team on key initiatives that impact Brand Marketing. Provide reporting on project performance metrics, resource utilization, timelines, and outcomes to support leadership visibility and continuous improvement. Champion the use of project management systems (Wrike, SharePoint, Excel tracking) and promote best practices for adoption across the marketing organization. Skills Requirements 5–7+ years of experience in project management, marketing operations, or a related role, preferably within a marketing, creative, or communications environment. Excellent command of the English language. Proven success managing multiple projects simultaneously in a fast-paced, deadline-driven environment. Proficiency with project management platforms such as Wrike or similar systems; experience with SharePoint and Excel essential. Strong organizational, planning, and prioritization skills with a high attention to detail. Ability to manage cross-functional projects, align stakeholders, and drive execution while anticipating potential roadblocks. Exceptional communication skills—both written and verbal—with the ability to summarize complex information clearly and influence outcomes. Familiarity with marketing workflows, creative development processes, and digital content production best practices. Experience with reporting and tracking project metrics; ability to identify insights and recommend optimizations. Process-driven mindset with the ability to balance structure and flexibility in a dynamic, high-growth environment. PMP, Agile, or other formal project management certifications are a plus but not required. Education Requirements Bachelor’s degree required, preferably in marketing, communications, business, project management, or a related field. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/09/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary As part of the global corporate marketing team, the content writer researches and writes content for multiple platforms and audiences in support of business development, brand building, and employee communications. This is a remote position with preference for an Eastern time zone location. Responsibilities Leverage mastery of the written word to engage a global audience with information about iQor’s customer experience (CX) solutions and technologies. Effectively write draft blog posts, case studies, and other long-form content to promote the iQor brand, mission, values, and specific messaging to stakeholders. Work closely with internal stakeholders to ensure alignment and consistency in messaging, corporate branding, style, and guidelines. Create compelling narrative content pieces that are consistent across multiple communication channels. Incorporate SEO best practices into content development with exceptional storytelling. Draft and write creative content to help employees gain a greater understanding of iQor’s CX solutions. Participate as a valuable member of the global marketing team in the development of digital communications content, such as videos, gifs, digital signage, infographics, emails, newsletters, and more! Assist in producing content for remote town hall events. Continuously explore new and innovative ways to engage iQor’s audiences while transferring skills and knowledge to team members wherever needed. Manage multiple projects with competing deadlines in a fast-paced environment while maintaining close attention to detail. Perform other duties as assigned. Skills Requirements Experience and flexibility in various writing styles including, but not limited to blogging, case studies, podcasting, social media, video scripts, newsletters, emails, interviews, etc. Expert command of the English language, grammar, spelling, and punctuation. Excellent communication, collaboration, researching, and interviewing skills. A love of storytelling to capture the reader’s attention through a variety of formats and modalities. Interest and experience in writing about B2B programs and processes for a broad end-user audience. Ability and willingness to learn unfamiliar subject matter in the BPO space quickly and write about it authoritatively. Experience distilling sources of information into meaningful inputs. Experience crafting simple and compelling presentations. Experience with project collaboration technology (e.g., Wrike, Teamwork, etc.). Ability to use Microsoft Office and other digital platforms. Openness and willingness to collaborate with seasoned creative teams with a thoughtful, encouraging team spirit. Experience embracing and working with an established brand identity. Ability to manage one’s own projects, workflows, and deadlines. Self-starter with excellent organization and prioritization skills, strong attention to detail, and the ability to meet deadlines in a fast-paced, high output environment. Candidates will be asked to write a 1,000-word position piece on a relevant topic in addition to providing a portfolio of work (if available). Education Requirements Bachelor’s degree required. Degree in communications, marketing, English, or social sciences preferred. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/27/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Independently conducts, or leads other analysts, in business process analyses, needs assessments, and preliminary cost/benefit analyses of more/most complex initiatives with little/no direct Project Management guidance, in an effort to align information technology solutions with business processes and requirements. Responsibilities Conducts inquiries pertaining to the development of new information or systems requirements to meet current and projected business objectives. Leads others in developing, or may independently develop, functional specifications of Internal/External Customer requirements for application development, enhancements, and testing. Leads others in analyzing, or may independently analyze customer requirements, procedures, and problems to improve existing systems. Prepares, or may lead others in preparing, functional, systems and program specifications. Develops project plans and implementation schedules, and reviews those of other analysts for accuracy and completeness. Confers with functional organizations involved to determine requirements. Maintains and develops, or may oversee maintenance and development of documentation for responsible area. Maintains thorough knowledge and in-depth field experience regarding, and leads other analysts and architects in the definition and implementation of, emerging or job technologies required to satisfy business requirements, including, but not limited to, formal or self paced professional development. Provides status updates of assigned projects, including formal presentations to Project, IT and Senior Management. Recommends/oversees Customer training. Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems. Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution. Maintains a good working relationship with Customers and vendors. Adheres to, and ensures adherence in association with Project Management by other team members to all IT and department policy, processes and procedures. Assists Project Management in leading and participates in the exchange of ideas and information within the department. Performs other duties as assigned. Skills Requirements 6 or more years of work experience in a related position. Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job. Strong communications and customer service skills. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Proficiency in use of personal computers, Microsoft Office products and e-mail skills required. Education Requirements Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Electronics, Electrical Engineering, Technology, Industrial Engineering or related field preferred. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Apprenticeship to the assistant management post in the Creative Department. May lead other MDs for planning and execution of artwork requirements. Continues to develop and produce own multimedia?pieces . Collaborates with other marketing teams to determine appropriate visual, textual and animated elements of projects. Prepares artwork and media for final approval and distribution Responsibilities Designing graphic content, illustrations, and infographics. Managing graphic designs from conception to delivery. Reviewing junior designer drafts to ensure quality. Generating fresh concepts. Ensuring brand consistency throughout various marketing projects. Liaising between the marketing and design teams to ensure deadlines are met. Keeping up-to-date with industry developments. Skills Requirements With minimum 3 years strong experience in multimedia design video production (lighting, video, composition, video editing, motion graphics, and graphic design). Exceptional speed and efficiency at video editing. Familiarity with PC and Mac systems. Knowledge of digital editing, animation, and audio edit/post software, Adobe Creative Suite: Premiere Pro After Effects Illustrator Indesign Photoshop Education Requirements Bachelor's Degree in Multimedia, Fine Arts or any related course. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary The Creative Director at iQor will lead the visual expression of the iQor brand across all internal and external touchpoints. Reporting to the Head of Brand Marketing, the successful candidate will establish and evolve the creative direction that defines how iQor presents itself to clients, employees, partners, and the world. This role is responsible for setting a compelling visual identity and brand design system that brings consistency, innovation, and clarity to every asset across digital, print, video, physical environments, and more. From high-impact product marketing and CX solution design to internal communications, proposal templates, event branding, and nonprofit initiatives, the successful candidate will ensure the Brand Marketing team’s creative output consistently inspires, informs, and performs. The Creative Director will oversee a team of talented graphic and multimedia designers while serving as a strategic partner to content creators, marketers, executives, and business leaders. This is an opportunity to elevate a global brand in a fast-moving, tech-forward environment where design drives value. Responsibilities Define and lead the creative direction for the iQor brand across all visual and multimedia channels. Develop and maintain a comprehensive visual identity system and design guidelines that apply across platforms, geographies, and use cases. Lead and mentor a growing team of graphic designers, multimedia designers, and other creative contributors, providing clear direction, feedback, and growth opportunities. Collaborate with brand marketing, digital, content, and executive teams to develop high-impact creative assets for campaigns, proposals, events, products, and digital experiences. Serve as the visual steward of the iQor brand across formats including (but not limited to): Corporate website and landing pages Product and CX solution collateral Facility branding and signage Internal communications and employee engagement campaigns Leadership presentations and C-suite content Brand videos and motion graphics Sales proposals, pitch decks, and event materials Nonprofit branding and ESG initiatives Ensure visual consistency and brand fidelity across all external and internal deliverables. Stay current with design trends, tools, and emerging creative technologies to continually elevate the brand experience. Lead creative reviews, concept development, and stakeholder presentations, articulating design rationale and vision. Balance hands-on design execution with strategic leadership to ensure deadlines and business needs are met. Skills Requirements 5–10+ years of experience in graphic design, multimedia production, or brand creative, including at least 3 years in a senior or leadership role. Proven experience developing and executing brand identity systems across diverse media and platforms. Excellent command of the English language. Strong portfolio showcasing brand leadership, visual storytelling, campaign work, and team-driven design excellence. Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, etc.) and collaborative tools like Figma, Canva, or similar platforms. Understanding of UX/UI principles, responsive design, and accessibility in digital environments. Experience with corporate or B2B brands strongly preferred; experience in tech, SaaS, or CX/BPO industries a plus. Knowledge of motion design, video production, and animation workflows is highly desirable. Strong creative direction, project management, and stakeholder communication skills. A strategic thinker who can translate business objectives into powerful creative concepts and outputs. Collaborative and inspiring leadership style, with the ability to nurture creativity while delivering results. Education Requirements Bachelor’s degree required, preferably in graphic design, visual communications, multimedia design, or a related field. Master’s degree or relevant certifications are a plus Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Entry level post in the Creative Department. Develops materials for advertising and promotional activities covering but not limited to print and online recruitment marketing collaterals, event materials and other designs requested from internal stakeholders. Responsibilities Study design briefs, conceptualize visuals based on requirements. Develops and produces multimedia?pieces used in social media ads, presentations, and other sales and marketing initiatives. Collaborates with other marketing teams and external stakeholders to determine appropriate visual, textual and animated elements to deliver quality design. Create compelling and effective designs, for print and digital media. Amend designs after feedback. Ensure final graphics and layouts are visually appealing and on-brand. Skills Requirements Bachelor’s/College Degree in Fine Arts major in Advertising Arts, Graphics With Design, Creative Multimedia, Visual Communication skills. At least 1 year of work experience preferably has a background in advertising and/or events/brand activations design. Experience working on projects related to corporate branding, digital marketing, advertising, and other online and print media is a must. Knowledge of digital editing, animation, and audio edit/post software, Adobe Creative Suite: Premiere Pro After Effects Illustrator Indesign Photoshop Digital Ad Creation knowledge would be a plus. Experience in Video Editing is preferred with an excellent grasp of design fundamentals, art, visual communication practices, web standard, interface design and basic principles of advertising and marketing. Solid understanding of creative processes. Formats, and delivery procedures of output/deliverable. can multitask, submit projects ahead of time, and has the ability to work independently, in a team, and even while under pressure. Ability to work on time-sensitive task in a deadline-driven working environment, must be creative, detail-oriented, and hard worker, can display good work ethic and high level of commitment to task at hand. Education Requirements Bachelor's Degree in Multimedia, Fine Arts or any related course. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/12/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Performs a variety of routine and non-routine invoicing functions in accordance with standard procedures. Reports to Manager- Billing and Revenue. Responsibilities Generates client invoices from various sources . Works with stakeholders for final billing and month end accruals. Ensures all supporting documents are accurate and reconcile to invoice totals . Clears unbilled, ensuring timely and accurate invoicing to end customer. Enters invoices into accounting software. Coordinates and completes regular billings, solves pricing errors, and makes collection calls to ensure the timely collection of receivable amounts from multiple customers. Resolves billing issues through a review of prices along with the cost elements of inventory to determine root cause of the pricing/billing error; and corrects invoices as needed. Interfaces with customers between billing periods and internal purchase orders. Performs non-recurring expense billings. Responsible for the interface between billings and internal orders. Resolves client issues expediently and escalate when necessary. Other tasks and projects as necessary/assigned. Clearly defines complex issues despite incomplete or ambiguous information. Evaluates the benefits, costs, and risks of alternatives before making decisions. Applies accurate logic and common sense in making decisions. Focuses time and energy on the most important issues. Is consistently good at getting the right things done. Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Understands her/his customers’ expectations. Works towards delighting the customers. Handles customers effectively and proactively anticipates their needs. Steps up to the challenges and tasks assigned. Builds relationships of trust with team members; accepts responsibility for her/his own performance and actions. Performs other duties as assigned. Skills Requirements 2 or more years of experience in Accounts Receivable and Billing in a Multi-National Company. SAP, MAS500, Oracle experience preferred. Strong Excel skills. Ability to work in a fast changing environment - manage and prioritize multiple tasks. Strong attention to detail, excellent analytical and problem solving skills. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to define problems collects data, establish facts, and draw valid conclusions. Able to work in night shifts. Flexible schedule when required. Excellent verbal and written communication skills. Education Requirements Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Accounting, Finance or related field preferred. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary As part of iQor’s global brand marketing team, the Social Media Coordinator supports the execution of our global social media strategy across corporate and country-specific channels. Reporting to the Communications Manager, this role plays a key part in growing our brand presence and audience engagement through creative, consistent, and timely content. The ideal candidate will have strong communication skills in English, a keen eye for detail, and the ability to coordinate multimedia content development across teams. This role requires close collaboration with designers, writers, and marketing colleagues to plan, schedule, and post content aligned with our brand voice and business goals. Responsibilities Support day-to-day social media content development and calendar execution across iQor’s corporate and local market channels (e.g., LinkedIn, Instagram, Facebook, Twitter/X, and others). Draft and schedule social posts that align with global brand messaging, campaigns, and events. Coordinate with designers and content creators to develop engaging multimedia assets, including graphics, short-form videos, animations, and more. Monitor engagement, trends, and performance metrics to help optimize content and inform strategy. Collaborate with the Communications Manager to support top-of-funnel sales, lead generation, employer branding, thought leadership, employee engagement, and broader marketing initiatives. Conduct competitive research and stay up to date on social media trends and best practices. Maintain alignment with global brand voice and style across all platforms. Assist in community management, including responding to messages and comments when appropriate and tracking/engaging with mentions of iQor. Help maintain a shared asset library and editorial calendar. Perform other communications-related tasks and administrative duties as needed. Skills Requirements 2+ years of experience managing or supporting brand social media channels (B2B or B2C). Strong written communication skills, with the ability to tailor tone and messaging for different platforms and audiences. Excellent command of the English language and AP Style. Familiarity with design collaboration (e.g., working with Canva, Adobe Creative Suite, or design teams). Experience using social media scheduling and analytics tools (e.g., Hootsuite, Sprout, Later, or native platform tools). Organized, detail-oriented, and proactive in managing deadlines and shifting priorities. Team-oriented with excellent collaboration and interpersonal skills. Understanding of social media trends and content strategies to drive engagement. Basic knowledge of SEO, analytics, or employer branding is a plus. Education Requirements Bachelor’s degree required, preferably in communications, marketing, journalism, or a related field. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. iQor.com Show more Show less