Greet and counsel patients and their families regarding the diagnosis, treatment plans, and surgical or procedure options in an empathetic and professional manner. Explain treatment procedures, outcomes, costs, payment modes, and consent forms clearly to patients. Guide patients through registration, consultation, diagnostics, and admission/discharge processes. Coordinate with doctors, nurses, and administrative and TPA departments to ensure a smooth patient journey. Encourage patients to follow recommended treatments and surgeries, resolving doubts or fears they may have. Maintain and update patient records accurately, including counseling notes and follow-up plans. Provide emotional support to patients, especially for serious diagnoses or long-term treatments. Follow up with patients post-visit to ensure adherence and satisfaction. Handle patient complaints or concerns professionally and escalate when necessary. Educate patients on health conditions, prevention strategies, and medication adherence. Explaining patients pre and post operative instructions. Preparing OT list Education : Graduate in any discipline (Bachelor’s in Psychology, Social Work, or Healthcare preferred). Experience : 1-3 years of experience in a healthcare setting (opthalmology preferred). Skills : Excellent communication and interpersonal skills. Empathetic and patient-centric approach. Ability to handle emotional or distressed patients calmly. Familiarity with medical terms and healthcare processes. Basic computer proficiency (MS Office, HIS software). Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Job Description: We are seeking a skilled and compassionate Optometrist to join our team. The ideal candidate will have at least one year of experience in eye care and be dedicated to providing exceptional patient care. Key Responsibilities : Patient History & Documentation: Take detailed patient history and document it in the HMIS. Vision & Refraction Tests: Conduct Visual Acuity assessment, Refraction, and POG. Squint & Pupil Assessment: Evaluate squint conditions and assess pupillary reactions. Tonometry & IOP Measurements: Perform Applanation Tonometry, Schiotz Tonometry, and NCT (Non-Contact Tonometry). Advanced Eye Examinations: Conduct Slit Lamp Examination, Dry & Dilated Retinoscopy, Cross Cylinder testing, and Keratometry (manual). A-Scan & IOL Cross-Check: Perform A-Scan assessment and immersion cross-checking for IOL calculations. Visual Field Testing: Conduct HVF (Humphrey Visual Field) investigations. Soft Contact Lens Fitting: Assess and fit soft contact lenses for patients. Refraction Clinic & General Eye Care: Provide expert care in refraction clinics and assist in the management of various eye conditions. Requirements: Education: Minimum requirement Bachelor's degree in Optometry Experience: Minimum 3 years of experience in eye care Strong diagnostic and analytical skills Excellent communication and patient care abilities Immediate Joiner required Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person
Providing surgical patients with pre-operative care in recovery, procedure, and operating rooms. 2. Stocking operating rooms with sterile surgical equipment, linens, and supplies. 3. Developing and implementing nursing care plans for surgical patients. 4. Preparing patients for surgery by cleaning and disinfecting areas to be operated on. 5. Assisting surgeons by donning sterile masks, gloves and gowns as well as aid them by passing instruments during surgical procedures. 6. Applying sterile techniques in handling medical instruments and equipment pre-, during, and post-surgery. 7. Updating patient files and medical records. 8. Assisting with the ordering, maintenance, and safe storage of surgical equipment and supplies. 9. Providing patients with post-surgery care instructions and answering questions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Provident Fund Education: Diploma (Preferred) Experience: Nursing: 1 year (Required) total work: 1 year (Required) Language: Hindi (Preferred) License/Certification: Nursing License (Required) Work Location: In person
Job Description: We are seeking a skilled and compassionate Optometrist to join our team. The ideal candidate will have at least one year of experience in eye care and be dedicated to providing exceptional patient care. Key Responsibilities : Patient History & Documentation: Take detailed patient history and document it in the HMIS. Vision & Refraction Tests: Conduct Visual Acuity assessment, Refraction, and POG. Squint & Pupil Assessment: Evaluate squint conditions and assess pupillary reactions. Tonometry & IOP Measurements: Perform Applanation Tonometry, Schiotz Tonometry, and NCT (Non-Contact Tonometry). Advanced Eye Examinations: Conduct Slit Lamp Examination, Dry & Dilated Retinoscopy, Cross Cylinder testing, and Keratometry (manual). A-Scan & IOL Cross-Check: Perform A-Scan assessment and immersion cross-checking for IOL calculations. Visual Field Testing: Conduct HVF (Humphrey Visual Field) investigations. Soft Contact Lens Fitting: Assess and fit soft contact lenses for patients. Refraction Clinic & General Eye Care: Provide expert care in refraction clinics and assist in the management of various eye conditions. Requirements: Education: Minimum requirement Bachelor's degree in Optometry Experience: Minimum 3 years of experience in eye care Strong diagnostic and analytical skills Excellent communication and patient care abilities Immediate Joiner required Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person
Providing surgical patients with pre-operative care in recovery, procedure, and operating rooms. 2. Stocking operating rooms with sterile surgical equipment, linens, and supplies. 3. Developing and implementing nursing care plans for surgical patients. 4. Preparing patients for surgery by cleaning and disinfecting areas to be operated on. 5. Assisting surgeons by donning sterile masks, gloves and gowns as well as aid them by passing instruments during surgical procedures. 6. Applying sterile techniques in handling medical instruments and equipment pre-, during, and post-surgery. 7. Updating patient files and medical records. 8. Assisting with the ordering, maintenance, and safe storage of surgical equipment and supplies. 9. Providing patients with post-surgery care instructions and answering questions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Provident Fund Education: Diploma (Preferred) Experience: Nursing: 1 year (Required) total work: 1 year (Required) Language: Hindi (Preferred) License/Certification: Nursing License (Required) Work Location: In person
Supervising subordinates Coordinating software implementation and upgrades Determining IT budget and equipment needs Ensuring systems security Developing and implementing IT strategy Managing budgets and other resources Providing technical consultation and support in enterprise systems Requirements and skills Network Management: LAN/WAN, routers, switches, VPNs, firewalls. System Administration: Windows, Linux/Unix OS, Active Directory, server management. Database Knowledge: Basic knowledge of SQL, MySQL, Oracle, or other DBMS. Cybersecurity: Antivirus management, data protection, basic risk assessment. Hardware Troubleshooting: PCs, printers, servers, and mobile devices. Cloud Services: Familiarity with platforms like AWS, Azure, or Google Cloud. Backup and Recovery: Data backup tools and disaster recovery planning. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Shift: Day shift Experience: total work: 1 year (Required) Work Location: In person
Provide outpatient care for patients with eye-related disorders and conditions Conduct routine eye examinations, including visual field tests Determine each patient’s visual acuity, field of vision and hand-eye coordination Take detailed medical histories for all patients, including current and past prescription medications Evaluate eye-related symptoms, such as discharge, redness and inflammation Prescribe corrective lenses when required Refer patients to board-certified ophthalmologists when required for more holistic eye care Educate patients on proper eye care Identify eye health safety factors that could impact vision, such as working around chemicals or in front of a computer Advise patients about proper eye hygiene and care Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
1. To attend telephone calls (internal and external) within 3 rings and transfer them to the correct person or place, if required. 2. To handle all the queries with politeness. 3. To maintain a message register in which he/she will enter the name of caller, Tel. no. and message if any. This message will be transferred to the concerned person at the earliest opportunity personally or telephonically. 4. If anybody approaches the counter with any query, he/she will properly help and oblige the person. 5. To ensure that all the telephones at the reception counter are in working condition. Any problem in this regard, is to be promptly reported to administration and simultaneous complaint lodged at appropriate complaint centre. 6. To check all details to be completely filled in Registration register and Undertaking form. 7. To generate a new unique no. for patients visiting the OPD. 8. To also have the detail knowledge of patient pre requisites / preparedness before various procedures like dilatation of the eyes, need of pre medication which needs to be told to patient clearly as and when patient approaches? 9. To maintain monthly records of the number of OPD, surgeries and other investigations. 10. To prepare Census related to number of patients seen in the OPD 11. To maintain inventory stock of General OPD 12. To keep record of all the assets 13. Make indent on weekly basis on things required. 14. To maintain cleanliness at work station. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹17,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Greet and counsel patients and their families regarding the diagnosis, treatment plans, and surgical or procedure options in an empathetic and professional manner. Explain treatment procedures, outcomes, costs, payment modes, and consent forms clearly to patients. Guide patients through registration, consultation, diagnostics, and admission/discharge processes. Coordinate with doctors, nurses, and administrative and TPA departments to ensure a smooth patient journey. Encourage patients to follow recommended treatments and surgeries, resolving doubts or fears they may have. Maintain and update patient records accurately, including counseling notes and follow-up plans. Provide emotional support to patients, especially for serious diagnoses or long-term treatments. Follow up with patients post-visit to ensure adherence and satisfaction. Handle patient complaints or concerns professionally and escalate when necessary. Educate patients on health conditions, prevention strategies, and medication adherence. Explaining patients pre and post operative instructions. Preparing OT list Education : Graduate in any discipline (Bachelor’s in Psychology, Social Work, or Healthcare preferred). Experience : 1-3 years of experience in a healthcare setting (opthalmology preferred). Skills : Excellent communication and interpersonal skills. Empathetic and patient-centric approach. Ability to handle emotional or distressed patients calmly. Familiarity with medical terms and healthcare processes. Basic computer proficiency (MS Office, HIS software). Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
Greet and counsel patients and their families regarding the diagnosis, treatment plans, and surgical or procedure options in an empathetic and professional manner. Explain treatment procedures, outcomes, costs, payment modes, and consent forms clearly to patients. Guide patients through registration, consultation, diagnostics, and admission/discharge processes. Coordinate with doctors, nurses, and administrative and TPA departments to ensure a smooth patient journey. Encourage patients to follow recommended treatments and surgeries, resolving doubts or fears they may have. Maintain and update patient records accurately, including counseling notes and follow-up plans. Provide emotional support to patients, especially for serious diagnoses or long-term treatments. Follow up with patients post-visit to ensure adherence and satisfaction. Handle patient complaints or concerns professionally and escalate when necessary. Educate patients on health conditions, prevention strategies, and medication adherence. Explaining patients pre and post operative instructions. Preparing OT list Education : Graduate in any discipline (Bachelor’s in Psychology, Social Work, or Healthcare preferred). Experience : 1-3 years of experience in a healthcare setting (opthalmology preferred). Skills : Excellent communication and interpersonal skills. Empathetic and patient-centric approach. Ability to handle emotional or distressed patients calmly. Familiarity with medical terms and healthcare processes. Basic computer proficiency (MS Office, HIS software). Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
1. To attend telephone calls (internal and external) within 3 rings and transfer them to the correct person or place, if required. 2. To handle all the queries with politeness. 3. To maintain a message register in which he/she will enter the name of caller, Tel. no. and message if any. This message will be transferred to the concerned person at the earliest opportunity personally or telephonically. 4. If anybody approaches the counter with any query, he/she will properly help and oblige the person. 5. To ensure that all the telephones at the reception counter are in working condition. Any problem in this regard, is to be promptly reported to administration and simultaneous complaint lodged at appropriate complaint centre. 6. To check all details to be completely filled in Registration register and Undertaking form. 7. To generate a new unique no. for patients visiting the OPD. 8. To also have the detail knowledge of patient pre requisites / preparedness before various procedures like dilatation of the eyes, need of pre medication which needs to be told to patient clearly as and when patient approaches? 9. To maintain monthly records of the number of OPD, surgeries and other investigations. 10. To prepare Census related to number of patients seen in the OPD 11. To maintain inventory stock of General OPD 12. To keep record of all the assets 13. Make indent on weekly basis on things required. 14. To maintain cleanliness at work station. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹17,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Job Summary We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients while effectively managing inbound and outbound calls. This role requires strong communication skills, the ability to analyze customer needs, and a commitment to delivering high-quality service. Duties Handle inbound and outbound calls with professionalism and courtesy, ensuring a positive customer experience. Provide accurate information regarding products and services, addressing customer inquiries and resolving issues promptly. Utilize effective phone etiquette to maintain a professional demeanor during all interactions. Input and update customer information in the database with attention to detail, ensuring data accuracy through proficient data entry skills. Assist in sales efforts by promoting products and services during calls, contributing to overall team goals. Collaborate with team members to enhance client services and improve customer satisfaction. Maintain knowledge of company policies, procedures, and offerings to provide informed support. Perform cash handling duties as required, ensuring accuracy in transactions. Engage in outbound calling initiatives as needed to follow up on leads or provide additional support. Qualifications Previous experience in a call center environment is preferred but not mandatory. Bilingual or multilingual abilities are highly desirable, particularly in English and other languages. Strong customer service skills with a focus on client satisfaction. Excellent communication skills, both verbal and written, with the ability to convey information clearly. Proficiency in Microsoft Office applications and general computer skills are essential for data management tasks. Ability to type efficiently while maintaining accuracy during calls. Strong analytical skills to assess customer needs and provide appropriate solutions. A positive attitude with a willingness to learn and adapt in a fast-paced environment. Join our team as a Call Center Representative where your contributions will make a difference in our customers' experiences! Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Language: Hindi, Marathi (Required) Work Location: In person
Job Summary We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients while effectively managing inbound and outbound calls. This role requires strong communication skills, the ability to analyze customer needs, and a commitment to delivering high-quality service. Duties Handle inbound and outbound calls with professionalism and courtesy, ensuring a positive customer experience. Provide accurate information regarding products and services, addressing customer inquiries and resolving issues promptly. Utilize effective phone etiquette to maintain a professional demeanor during all interactions. Input and update customer information in the database with attention to detail, ensuring data accuracy through proficient data entry skills. Assist in sales efforts by promoting products and services during calls, contributing to overall team goals. Collaborate with team members to enhance client services and improve customer satisfaction. Maintain knowledge of company policies, procedures, and offerings to provide informed support. Perform cash handling duties as required, ensuring accuracy in transactions. Engage in outbound calling initiatives as needed to follow up on leads or provide additional support. Qualifications Previous experience in a call center environment is preferred but not mandatory. Bilingual or multilingual abilities are highly desirable, particularly in English and other languages. Strong customer service skills with a focus on client satisfaction. Excellent communication skills, both verbal and written, with the ability to convey information clearly. Proficiency in Microsoft Office applications and general computer skills are essential for data management tasks. Ability to type efficiently while maintaining accuracy during calls. Strong analytical skills to assess customer needs and provide appropriate solutions. A positive attitude with a willingness to learn and adapt in a fast-paced environment. Join our team as a Call Center Representative where your contributions will make a difference in our customers' experiences! Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Language: Hindi, Marathi (Required) Work Location: In person
Conduct comprehensive eye examinations for patients of all age groups. Diagnose and manage common ophthalmic conditions (cataract, glaucoma, refractive errors, etc.). Perform minor ophthalmic procedures (YAG capsulotomy, lasers, intravitreal injections, etc.). Specialize in diagnosis and medical management of retinal diseases such as Diabetic Retinopathy, Age-Related Macular Degeneration (ARMD), Retinal Vein Occlusion, and other macular disorders. Perform and interpret diagnostic tests like Fundus Fluorescein Angiography (FFA), OCT, Fundus photography, and B-scan. Remuneration aligned with qualification and experience. Job Type: Full-time Work Location: In person
Conduct comprehensive eye examinations for patients of all age groups. Diagnose and manage common ophthalmic conditions (cataract, glaucoma, refractive errors, etc.). Perform minor ophthalmic procedures (YAG capsulotomy, lasers, intravitreal injections, etc.). Specialize in diagnosis and medical management of retinal diseases such as Diabetic Retinopathy, Age-Related Macular Degeneration (ARMD), Retinal Vein Occlusion, and other macular disorders. Perform and interpret diagnostic tests like Fundus Fluorescein Angiography (FFA), OCT, Fundus photography, and B-scan. Remuneration aligned with qualification and experience. Job Type: Full-time Work Location: In person
Job description procedures/investigations Counsels patients on the reports given by the doctor. Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion. Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,) Explain the tariff of the concern procedures / investigations to patients in detail. Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details). Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing). Cross verifying all the relevant documents related to Credit billing before surgery. Maintaining Counselor Summary for all counseled patients. Doing Tele Calling and maintaining report for the same. Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery. Follow up with patients at all stages. Explain the tariff of the concern procedures/investigations to patients in detail. Job Type: Full-time Work Location: In person
Key Responsibilities Proper execution of all referral BTL activities Conducting camps in schools, colleges, corporates, religious places, housing societies Finding new opportunities for business growth Have to do all marketing activities designated. Maintaining relationships with physicians, medical shops other doctors also Focusing on OPD revenue growth Increase Referral business by maintaining healthy relationships with Ophthalmologists/Optical shops/Pharmacist/Corporates. etc. Demonstrate or present the services of Isha Netralaya to doctors, pharmacists and healthcare providers. Maintain and submit detailed records of daily & monthly visits and business (MIS) on daily basis to the management. Attend and represent brand in trade exhibitions, conferences. Organize Events like Eye screening camps, CMEs, Other Medical education Workshops/Seminars or community outreach programs to create and raise awareness about eye health and the services offered by the hospital. Meeting or exceeding monthly sales targets. Job Type: Full-time Pay: ₹10,803.28 - ₹33,457.45 per month Work Location: In person
DEPARTMENT: Marketing & Business Development REPORTS TO: MD Key Skills Good communication Skills Should have good knowledge of the assigned Territory & current market conditions. Role Category: Retail & B2C Sales Key Responsibilities Proper execution of all referral BTL activities Conducting camps in schools, colleges, corporates, religious places, housing societies Finding new opportunities for business growth Have to do all marketing activities designated. Maintaining relationships with physicians, medical shops other doctors also Focusing on OPD revenue growth Increase Referral business by maintaining healthy relationships with Ophthalmologists/Optical shops/Pharmacist/Corporates. etc. Demonstrate or present the services of Surya Eye institute to doctors, pharmacists and healthcare providers. Maintain and submit detailed records of daily & monthly visits and business (MIS) on daily basis to the management. Attend and represent brand in trade exhibitions, conferences. Organize Events like Eye screening camps, CMEs, Other Medical education Workshops/Seminars or community outreach programs to create and raise awareness about eye health and the services offered by the hospital. Meeting or exceeding monthly sales targets. Receiver Marketing Executive, Surya Eye Institute. Job Type: Full-time Pay: ₹55,000.00 - ₹70,000.00 per month Work Location: In person
Key Responsibilities Proper execution of all referral BTL activities Conducting camps in schools, colleges, corporates, religious places, housing societies Finding new opportunities for business growth Have to do all marketing activities designated. Maintaining relationships with physicians, medical shops other doctors also Focusing on OPD revenue growth Increase Referral business by maintaining healthy relationships with Ophthalmologists/Optical shops/Pharmacist/Corporates. etc. Demonstrate or present the services of Isha Netralaya to doctors, pharmacists and healthcare providers. Maintain and submit detailed records of daily & monthly visits and business (MIS) on daily basis to the management. Attend and represent brand in trade exhibitions, conferences. Organize Events like Eye screening camps, CMEs, Other Medical education Workshops/Seminars or community outreach programs to create and raise awareness about eye health and the services offered by the hospital. Meeting or exceeding monthly sales targets. Job Type: Full-time Pay: ₹10,803.28 - ₹33,457.45 per month Work Location: In person