9192 Visio Jobs - Page 39

Role - IVR-IVA Designer Level Senior , Skills and Expertise - Act as a trusted advisor in understanding and analysing clients business and technology problem / vision, conduct current state assessment with stakeholders via workshop, questionnaire, interview etc, analyse the collected datapoints / artifacts and provide meaningful insights / recommendations for future state design. IVR/IVA Designer Experience gathering IVR/A requirements from business, operations and telephony SMEs. Familiar with conversational AI/NLU tooling (Lex, Dialogflow, Kore.ai, etc.). Write IVR scripts considering business, CX, and compliance requirements. Prepare detailed call flow specs for developers. Experienced in...

Creation of functional requirements based on business/client/end user needs Experience in technical writing Experience working on large/complex projects Ability to communicate with engineers on requirements and expected outcomes Familiarity with voice components and/or contact center practices/procedures IVR knowledge of call flows, automation, self service IVR, Complex ACD testing (both speech and DTMF) Automation testing using Cyara or similar tools Smoke testing, System integration testing, regression testing Creation of Visio call flows, both detailed and high level based off User interface documentation

Develop and maintain a very good knowledge of Emerson and or other driven DCS product, services, and Industry applications. Analyze customers Request for Quote (RFQ), raise and resolve any queries. Be technically sound to learn and adapt to newer technologies viz. Cyber Security, Virtualization, Level 3 automation etc Be flexible to travel to customer sites as we'll as to other Emerson offices for kick-off meetings, clarifications, site surveys, proposal development and review meetings in accordance with the agreed sales and proposal strategies. Adhere to Emerson Automation Solution Ethical values at all times. In This Role, Your Responsibilities Will Be: Responsible for the generation of al...

Join our Team as a Business Analyst Location: Gurgaon Hours: UK Shift About the role: We’re looking for a Business Analyst to join our team and work closely with Product Owners, Operations, and our in-house Development team. In this role, you’ll analyse processes, document requirements, and help deliver intuitive portal solutions that enhance efficiency and customer experience across the group. If you thrive in an agile environment and love bridging the gap between business and technology, this is the role for you. What makes you a great fit: Previous experience as a Business Analyst in an agile software development environment Strong systems skills, including Microsoft Office (SQL and Visio...

We are seeking a talented individual to join our Metrics, Analytics & Reporting team at Marsh. This role will be based in Mumbai/ Pune/ Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. The Management Intelligence (MI) team is seeking an experienced and proactive Reporting Analyst with intermediate to advanced Portuguese skills for a distributed agile team. You will be part of the Reporting Services Team and will be responsible for effectively monitoring and delivering on multiple global and regional reports (specifically for Latin American region). You will become familiar with the reporting processes and will be generating the report...

We are seeking a talented individual to join our Metrics, Analytics & Reporting team at Marsh. This role will be based in Mumbai/ Pune/ Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. The Management Intelligence (MI) team is seeking an experienced and proactive Senior Reporting Analyst for a distributed agile team. You will be part of the Reporting Services Team and will be responsible for effectively monitoring and delivering on multiple global and regional reports (specifically for European region). You will become familiar with the reporting processes and will be generating the reports within the agreed SLA timeframe. You will als...

Job Title: 3rd Line Network Engineer Location: Ahmedabad, Gujarat, India Shift Time: UK Shift Job Description To manage and own support tickets for existing customer services To design and implement changes as per the client’s requirements. To work closely with the 2nd Line Service Desk team and the Solution Delivery team to support customers and configuration tasks. Responsibilities Regular communication, verbal and written, with existing customers Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk To take ownership and effectively manage support tickets for incidents, changes, and service requests To plan and complete projects as a...

Required Qualifications Bachelor’s degree in computer science, engineering, business, or comparable studies 2-4 years of experience in Requirement Analyses. Analytical mind and problem-solving aptitude Good to have ServiceNow Admin Cert, CIS – VR, CIS – SIR as this will help me primary understanding of the platform. Responsibilities Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication. Excellent documentation and communication skills and strong attention to detail required. Must have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence Good to have knowledge – GRC & Security ...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. BMC – Brand And Marketing – Campaigns & Experiences - Senior Associate – Senior Event Coordinator DisciplineBrand & MarketingRole TypeSenior Event CoordinatorRole Rank Senior Associate | 65Current Rank CS 65 The opportunity At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture,...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. BMC – Brand And Marketing – Campaigns & Experiences - Senior Associate – Senior Event Coordinator DisciplineBrand & MarketingRole TypeSenior Event CoordinatorRole Rank Senior Associate | 65Current Rank CS 65 The opportunity At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture,...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. BMC – Brand And Marketing – Campaigns & Experiences - Senior Associate – Senior Event Coordinator DisciplineBrand & MarketingRole TypeSenior Event CoordinatorRole Rank Senior Associate | 65Current Rank CS 65 The opportunity At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture,...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. BMC – Brand And Marketing – Campaigns & Experiences - Senior Associate – Senior Event Coordinator DisciplineBrand & MarketingRole TypeSenior Event CoordinatorRole Rank Senior Associate | 65Current Rank CS 65 The opportunity At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture,...

Job Title: Business Presentation, Process & Reporting Specialist with excellent reporting & presentation skills. Location: Pune Shift : EMEA Role Overview: We are seeking a detail-oriented and creatively driven professional to support business teams in developing high-quality client-facing materials and management reports. The role involves conceptualizing and creating impactful PowerPoint presentations, refining process documentation in Word, building process maps in Visio, and designing performance metrics dashboards and reports to support business reviews and decision-making. Key Responsibilities: Presentation Development: Design and enhance visually compelling business presentations (Pow...

Middleware Developer with IBM App Connect . Skills IBM Websphere Message Broker V9, IIB10 and ACE IBM Websphere Message Broker V9, IIB10 and ACE IBM Message Queues IBM MQ basics. Messaging styles, topologies, and architecture overview. IBM MQ clusters and multiple instance queue managers. IBM DB2, SQL Server and Oracle databases. IBM DB2, SQL Server and Oracle databases. XSD, XSLT, and XML Should have basic knowledge of XML data formats, structures, and schemas. And should be able to develop XML mappings using XSLTs PC skills MS Word, Excel and Adobe PC skills MS Word, Excel, Visio and Adobe Required Skills Middleware Integration

About the role: We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. What You Need for this Position: ● Required bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or servi...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business ...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business ...

Requisition ID: 289344 Relocation Authorized: None Telework Type: Part-Time Telework Work Location: Gurugram Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; ...

About the Role The Process Excellence Executive will play a key role in capturing, analyzing, and improving business processes across the organization. The role focuses on process documentation, workflow mapping, and supporting process improvement initiatives through data and stakeholder collaboration. This role is ideal for someone with strong analytical skills, attention to detail, and a passion for simplifying complex workflows. Key Responsibilities Conduct end-to-end process mapping for business functions such as Sales, Procurement, Supply Chain, Operations, and Finance. Work with process owners and subject matter experts (SMEs) to capture the “As-Is” process and design optimized “To-Be”...

Job Summary Develop and maintain a very good knowledge of Emerson and or other driven DCS product, services, and Industry applications. Analyze customers Request for Quote (RFQ), raise and resolve any queries. Be technically sound to learn and adapt to newer technologies viz. Cyber Security, Virtualization, Level 3 automation etc. Be flexible to travel to customer sites as well as to other Emerson offices for kick-off meetings, clarifications, site surveys, proposal development and review meetings in accordance with the agreed sales and proposal strategies. Adhere to Emerson Automation Solution Ethical values at all times. In This Role, Your Responsibilities Will Be: Responsible for the gene...

Staffing Solutions Operations Specialist Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. ...

Creation of functional requirements based on business/client/end user needs Experience in technical writing Experience working on large/complex projects Ability to communicate with engineers on requirements and expected outcomes Familiarity with voice components and/or contact center practices/procedures IVR knowledge of call flows, automation, self service IVR, Complex ACD testing (both speech and DTMF) Automation testing using Cyara or similar tools Smoke testing, System integration testing, regression testing Creation of Visio call flows, both detailed and high level based off User interface documentation

Open Position: Business Analyst Location: Malad (West), Mumbai Experience: 2 Years to 6 Years Industry: IT Software Qualification: Graduate Please call the number for more details - +91 9372974661 / +918928737769 Only Mumbai Suburban based location (Bhayandar to Dadar) candidates apply for the Position. We are working 6 days i.e. From Monday to Saturday Job Description: - Contributing to and driving continuous process improvement initiatives to meet business needs. Meeting the clients to understand their business and process requirements. Working closely with multiple stakeholders to gather, analyze and define current business processes as well as requirements. Translating business requireme...

Responsibilities: Provide consultancy services to internal stakeholders regarding exchange and market data. Liaise with clients, data sources, and internal business stakeholders, providing guidance and working with internal applications and systems to ensure timely delivery of data. Respond proactively to exchanges and sources regarding policies, rules, and ad hoc requests. Track the status of approvals and regularly update stakeholders on pending items. Maintain all approvals in a centralized repository. Produce high-quality reporting outputs and contribute to client reporting initiatives. Advise on market data pricing models, licensing obligations, and non-standard product reviews. Assess ...

Job description: Business Analyst We are seeking a detail-oriented Business Analyst to join our team. You will act as the crucial link between business needs and technical execution—gathering requirements, analyzing complex processes, and delivering data-driven insights to ensure successful project and product outcomes. Key Responsibilities: Requirements & Analysis: Work with stakeholders to define, document (user stories, BRDs), and prioritize clear, actionable functional and non-functional requirements . Process Improvement: Analyze current business workflows, create process maps , and propose optimized technical and business solutions. Liaison & Communication: Serve as the bridge between ...