4160 Visio Jobs - Page 27

The External Data Analyst will be responsible for optimizing spend and reuse of external data. This role is responsible for maintaining a data catalog with harmonized metadata across functions to increase visibility, promote reuse, and lower the annual spend. The External Data Analyst will assess investments in external data and will provide recommendations to the Enterprise Data Council to inform investment approval. This role will work with Global Strategic Sourcing and the Cyber Security Team to standardize contracting of data purchases. The External Data Analyst will also work closely with the data engineering team and external data providers to manage the lifecycle of the data assets. This role will be responsible for co-defining and operationalizing the business process to capture metadata related to the forecast of data purchases. The person in this role will coordinate activities at the tactical level, interpreting Enterprise Data Council direction and defining operational level impact deliverables and actions to maximize data investments. Roles & Responsibilities: Responsible for cataloging all external data assets, including the harmonization of metadata to increase reuse and inform future data acquisitions. Co-develop and maintain the process to consistently capture external data purchase forecast, focusing on generating the required metadata to support KPIs and reporting. Responsible for working with Global Strategic Sourcing and Cyber Security teams to standardize data contracts to enable the reuse of data assets across functions. In partnership with functional data SMEs, develop internal expertise on the content of external data to increase reuse across teams. This includes, but is not limited to, participating in data seminars to bring together data SMEs from all functions to increase data literacy. In partnership with the Data Engineering team, design data standardization rules to make external data FAIR from the start. Maintain the quality of data. In partnership with the Data Privacy and Policy team develop and operationalize data access controls to adhere to the terms of the data contracts to ensure data access controls, compliance, and security requirements are enforced. Maintain policies and ensure compliance with data privacy, security, and contractual policies Publish metrics to measure effectiveness of data reuse, data literacy and reduction in data spend. Functional Skills: Must-Have Skills: Experience managing external data assets used in the life-science industry (e.g., Claims, EHR, etc.) Experience working with data providers, supporting negotiations and vendor management activities. Technical data management skills with in-depth knowledge of Pharma data standards and regulations. Aware of industry trends and priorities and can apply to governance and policies. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Good-to-Have Skills: Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: Any degree with 5 - 9 years of experience in Business, Engineering, IT or related field

Career Category Regulatory Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE The Regulatory Affairs Senior Associate role assists US Promotion Regulatory representatives and other cross-functional roles in the administration of regulatory strategies for department initiatives across all product brands. This role assists with preparing, tracking, reporting, and archiving US regulatory documentation, including preclearance and advisory comment promotional materials, and is responsible for all Ad/Promo regulated data management. This role performs the planning and tracking of all US promotional label changes and manages the system update of promotional labeling and Important Safety Information (ISI). This role is responsible for US digital labeling and tracks team performance and savings for label change implementation. Roles & Responsibilities: Label change updates and implementation process Logo & Package Component Labeling (PCL) changes Important Safety Information (ISI) updates Product shot index management of drug product imagery Label change content assessment binders System workflow assessments of label impacted promotional material Regulatory Information Management (RIM) archiving Preclearance & Request for Advisory Comments (RFAC) submissions Reporting/Archiving of Ad/ Promo FDA Communications (i.e. Intent to Comply, Record of Contact -ROC, Prescription Drug Marketing Act -PDMA, Dear Healthcare Provider -DHCP letters, etc.) Veeva data entry/retrieval and collection of information Process documentation authoring support Required Knowledge and Skills: Exhibits a professional manner in dealing with others and maintains constructive working relationships Communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company Can be depended on to complete work in a timely, accurate, and thorough manner and is conscientious about assignments Ability to read and understand written instructions and follow documented process Ability to lead and manage video conference meetings (i.e. MS Teams) and provide meeting minutes Proficient in MS Word, Excel, PowerPoint, Visio, and to manipulate data using formulas in Excel spreadsheets (including pivot tables) Technical editing of process documents and proofreading, with the ability to create Infographics & slides Experience in Veeva PromoMats to create Electronic Common Technical Documents (eCTD) compliance packages for US FDA submissions with a strong knowledge of FDA eCTD publishing tools Knowledge and experience in the US Medical, Legal, and Regulatory (MLR) review process within Veeva PromoMats to complete Abbreviated Reviews Veeva system expertise in the Records Information Management (RIM) Vault to archive & maintain complaint US Health Authority records MS SharePoint/Teams expertise to collaborate and help manage department records/process documentation MS Outlook inbox management, including organizational skills, creating email rules, and standard email templates Preferred Knowledge and Skills: Previous Amgen (or other biopharmaceutical companies) experience with US Regulatory Advertisement/Promotional (Ad/Promo) expertise Previous SharePoint experience navigating and maintaining document records Veeva Business Admin certified (PromoMats & RIM) US Regulatory Ad/Promo Project Management and knowledge of FDA promotional regulations Experience in US labeling and Regulatory document management & promotional review and approval processes Basic Education and Experience: Master s degree and 4 years of related experience OR Bachelor s degree and 6 years of related experience Preferred Education and Experience: Bachelor s degree and 6 years of related experience Experience working in a Global Regulatory Affairs organization

The External Data Analyst will be responsible for optimizing spend and reuse of external data. This role is responsible for maintaining a data catalog with harmonized metadata across functions to increase visibility, promote reuse, and lower the annual spend. The External Data Analyst will assess investments in external data and will provide recommendations to the Enterprise Data Council to inform investment approval. This role will work with Global Strategic Sourcing and the Cyber Security Team to standardize contracting of data purchases. The External Data Analyst will also work closely with the data engineering team and external data providers to manage the lifecycle of the data assets. This role will be responsible for co-defining and operationalizing the business process to capture metadata related to the forecast of data purchases. The person in this role will coordinate activities at the tactical level, interpreting Enterprise Data Council direction and defining operational level impact deliverables and actions to maximize data investments. Roles & Responsibilities: Responsible for cataloging all external data assets, including the harmonization of metadata to increase reuse and inform future data acquisitions. Co-develop and maintain the process to consistently capture external data purchase forecast, focusing on generating the required metadata to support KPIs and reporting. Responsible for working with Global Strategic Sourcing and Cyber Security teams to standardize data contracts to enable the reuse of data assets across functions. In partnership with functional data SMEs, develop internal expertise on the content of external data to increase reuse across teams. This includes, but is not limited to, participating in data seminars to bring together data SMEs from all functions to increase data literacy. In partnership with the Data Engineering team, design data standardization rules to make external data FAIR from the start. Maintain the quality of data. In partnership with the Data Privacy and Policy team develop and operationalize data access controls to adhere to the terms of the data contracts to ensure data access controls, compliance, and security requirements are enforced. Maintain policies and ensure compliance with data privacy, security, and contractual policies Publish metrics to measure effectiveness of data reuse, data literacy and reduction in data spend. Functional Skills: Must-Have Skills: Experience managing external data assets used in the life-science industry (e.g., Claims, EHR, etc.) Experience working with data providers, supporting negotiations and vendor management activities. Technical data management skills with in-depth knowledge of Pharma data standards and regulations. Aware of industry trends and priorities and can apply to governance and policies. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Good-to-Have Skills: Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: Master s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR Bachelor s degree with 8 - 12 years of experience in Business, Engineering, IT or related field OR Diploma with 14 - 16 years of experience in Business, Engineering, IT or related field

The Data Quality Lead will be responsible for defining, operationalizing, and monitoring data quality capabilities to increase the quality and trust of data across Amgen. This role will be responsible for delivering strategic and tactical data quality and stewardship services. This is a vital role to support Amgen s aspirations for a FAIR data ecosystem that conforms with business needs. This role will interact with Amgen s data owners and product teams worldwide to monitor and improve data related KPIs and remediation plans. Roles & Responsibilities: Develop and implement data quality standards, metrics, and governance frameworks to ensure consistency, accuracy, and reliability of enterprise data across systems and domains. Lead root cause analysis and resolution of data quality issues by collaborating with data stewards, business stakeholders, and Technology teams to identify, prioritize, and remediate data anomalies. Establish data quality monitoring and reporting processes, including dashboards and KPIs, to track progress, highlight trends, and drive continuous improvement initiatives. Functional Skills: Must-Have Skills: Experience managing commercial data quality platforms Technical data management skills with in-depth knowledge of Pharma data standards. Aware of industry trends and priorities and can apply to governance and policies. In-depth knowledge and experience with data masking, data access controls, and technologies to enable a scalable operating model. Good-to-Have Skills: Experience managing industry external data assets (e.g. Claims, EHR, etc.) Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: Doctorate degree and 2 years of Information Systems experience, or Master s degree and 6 years of Information Systems experience, or Bachelor s degree and 8 years of Information Systems experience, or Associates degree and 10 years of Information Systems experience, or 4 years of managerial experience directly managing people and leadership experience leading teams, projects, or programs.

The External Data Assets Lead will be responsible for optimizing spend and reuse of external data. This role is responsible for maintaining a data catalog with harmonized metadata across functions to increase visibility, promote reuse, and lower the annual spend. The External Data Assets Lead will assess investments in external data and will provide recommendations to the Enterprise Data Council to inform investment approval. This role will work with Global Strategic Sourcing and the Cyber Security Team to standardize contracting of data purchases. The External Data Assets Lea will also work closely with the data engineering team and external data providers to manage the lifecycle of the data assets. This role will be responsible for co-defining and operationalizing the business process to capture metadata related to the forecast of data purchases. The person in this role will coordinate activities at the tactical level, interpreting Enterprise Data Council direction and defining operational level impact deliverables and actions to maximize data investments. Roles & Responsibilities: Responsible for cataloging all external data assets, including the harmonization of metadata to increase reuse and inform future data acquisitions. Co-develop and maintain the process to consistently capture external data purchase forecast, focusing on generating the required metadata to support KPIs and reporting. Responsible for working with Global Strategic Sourcing and Cyber Security teams to standardize data contracts to enable the reuse of data assets across functions. In partnership with functional data SMEs, develop internal expertise on the content of external data to increase reuse across teams. This includes, but is not limited to, participating in data seminars to bring together data SMEs from all functions to increase data literacy. In partnership with the Data Engineering team, design data standardization rules to make external data FAIR from the start. Manage a team of Data Specialists and Data Stewards- directly or in a matrix organization structure to maintain the quality of data. In partnership with the Data Privacy and Policy team develop and operationalize data access controls to adhere to the terms of the data contracts to ensure data access controls, compliance, and security requirements are enforced. Maintain policies and ensure compliance with data privacy, security, and contractual policies Publish metrics to measure effectiveness of data reuse, data literacy and reduction in data spend. Functional Skills: Must-Have Skills: Experience managing external data assets used in the life-science industry (e.g., Claims, EHR, etc.) Experience working with data providers, supporting negotiations and vendor management activities. Technical data management skills with in-depth knowledge of Pharma data standards and regulations. Aware of industry trends and priorities and can apply to governance and policies. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Good-to-Have Skills: Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: 12 to 15 years of Information Systems experience 4 years of managerial experience directly managing people and leadership experience leading teams, projects, or programs.

Let s do this. Let s change the world. In this vital role you will join a collaborative team implementing and supporting the integrated case management systems on existing & future technologies. In this role, you will wear different hats including writing test scripts, implementing, analyze and resolve issues with case intake and data transfer across integrated systems. Collaborating closely with various teams, you will develop insights and implement solutions to improve system performance, ensuring reliable and efficient processing of data. Roles & Responsibilities: Monitor, test, and resolve issues related to case intake and case processing across multiple systems. Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues Ownership in the development of test plans, scenarios to ensure robust validation of system updates, patches and new features Create test scripts, perform regression & functional testing to verify the changes do not negatively impact existing system functionality What we expect of you We are all different, yet we all use our unique contributions to serve patients. Masters degree / Bachelors degree and 5 to 9 years of Life Science / Biotechnology / Pharmacology / Information Systems experience Preferred Qualifications: Functional Skills (Must Have) Experience in user requirements and acceptance criteria in agile project management systems such as JIRA and identification and execution of scripts. Experience in management of test plan, test protocols, defect management, and requirements traceability matrix Hands-on experience with the ITIL framework and methodologies like (Scrum). Hands on experience in HP ALM, JIRA, Visio, document management systems (e.g: Veeva) and Service Now. Good to Have Experience of DevOps, Continuous Integration, and Continuous Delivery methodology, and CRM systems Excellent communication skills and the ability to collaborate with Product Managers and business collaborators to define scope and value for new developments Soft Skills: Excellent analytical and solving skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will be part of the Chromatography Data Systems (CDS) Product Team working on computerized systems validations (CSV) and GAMP (Good Automated Manufacturing Practice). This vital role ensures Amgen systems remain aligned with industry standards and align with all regulatory requirements. Roles & Responsibilities: Advising clients on how to meet compliance requirements using a risk-based approach. Develop validation documentation and standard operating procedures for various GxP applications. Develop test protocols that thoroughly test business requirements. Provide test execution oversight and assist with deviation recommendations as required, work with clients to develop validation plans to ensure that, at the end of the project, the system meets GxP requirements. Work with client business functions and domain experts to develop User Requirements Specification, Functional Requirements Specification, and/or Design Specifications as required Development of test / validation scripts based on software design and configurations. Develop IQ/OQ scripts as required. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Doctorate degree OR Master s degree and 4 to 6 years of Life Science / Biotechnology / Pharmacology / Information Systems experience OR Bachelor s degree and 6 to 8 years of Life Science / Biotechnology / Pharmacology / Information Systems experience OR Diploma and 10 to 12 years of Life Science / Biotechnology / Pharmacology / Information Systems experience Preferred Qualifications: Functional Skills: Must-Have Skills: Demonstrated experience with minimum of 3 to 5 years in pharmaceutical industry, focusing on Computer Systems Validations / GAMP Experience with regulatory agencies - FDA, EMEA, CFDA, and other regulatory agencies Proven leadership skills with the ability to multitask and lead multiple validation projects Thorough understanding of the principles of GAMP, SDLC methodologies and testing standard methodology. Ability to understand existing and new business processes and requirements to ensure proper implementation and validation of systems. Expertise with ALM testing and ALM software (HP) Expertise in use - Veeva (all modules - CDocs, QMS, RIM, DocuSign, etc) Fluent knowledge of rules and regulations: GAMP 5, 21 CFR Part 11 Compliance and CFR Part 210, 211 Compliance. Good-to-Have Skills: Ability to work independently, excellent problem solving and professional written communications skills. Fluent in Microsoft Office suite Including (Excel, Power Point, Visio, Project), Experience with Smartsheets, Salesforce, Tableau a plus FDA Audit experience a plus & working with regulatory agencies Experience with enterprise CDS platform software (Empower/Chromeleon/Unicorn) Soft Skills: Excellent leadership and team management skills. Strong transformation and organizational change experience. Ability to work effectively with global, virtual teams. Excellent analytical and solving skills. Ability to prioritise successfully. Strong presentation and public speaking skills. Strong verbal and written communication skills. High degree of initiative and self-motivation. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers driven and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will [operationalize the Enterprise Data Council vision across specific domains (Research, Clinical Trials, Commercial, etc.). They will coordinate activities at the tactical level, interpreting Enterprise Data Council direction and defining operational level impact deliverables and actions to build data foundations in specific domains. The Data Strategy and Governance Lead will partner with senior leadership and other Data Governance functional leads to align data initiatives with business goals. They will establish and enforce data governance policies and standards to deliver high-quality data, easy to reuse and connect to accelerate AI innovative solutions to better serve patients Roles & Responsibilities: Responsible for data governance and data management for a given domain of expertise (Research, Development, Supply Chain, etc.). Manage a team of Data Governance Specialists and Data Stewards for a specific domain. Responsible for operationalizing the Enterprise data governance framework and aligning broader collaborator community with their data governance needs, including data quality, data access controls, compliance with privacy and security regulations, foundational master data management, data sharing, communication and change management. Works with Enterprise MDM and Reference Data to enforce standards and data reusability. Drives multi-functional alignment in their domain(s) of expertise to ensure adherence to Data Governance principles. Provides expert guidance on business process and system design to support data governance and data/information modelling objectives. Maintain documentation and act as an expert on data definitions, data standards, data flows, legacy data structures / hierarchies, common data models, data harmonization etc. for assigned domains. Ensure compliance with data privacy, security, and regulatory policies for the assigned domains Publish metrics to measure effectiveness and drive adoption of Data Governance policy and standards, that will be applied to mitigate identified risks across the data lifecycle (e.g., capture / production, aggregation / processing, reporting / consumption). Establish enterprise level standards on the nomenclature, content, and structure of information (structured and unstructured data), metadata, glossaries, and taxonomies. Jointly with Technology teams, business functions, and enterprise teams (e.g., MDM, Enterprise Data Fabric, etc.) define the specifications shaping the development and implementation of data foundations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree and 8 to 10 years of Information Systems experience OR Bachelor s degree and 10 to 14 years of Information Systems experience, OR Diploma and 14 to 18 years of Information Systems experience 4 years of managerial experience directly managing people and leadership experience leading teams, projects, or programs. Technical skills with in-depth knowledge of Pharma processes with preferred specialization in a domain (e.g., Research, Clinical Trials, Commercial, etc.). Aware of industry trends and priorities and can apply to governance and policies. In-depth knowledge and experience with data governance principles and technology; can design and implement Data Governance operating models to drive Amgen s transformation to be a data driven organization. In-depth knowledge of data management, common data models, metadata management, data quality, master data management, data stewardship, data protection, etc. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Preferred Qualifications: Co-develop the data foundations and data products in collaboration with functions and Digital teams. Ability to successfully implement complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Good attention to detail, quality, time management and customer focus. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Requirements Description and Requirements ob Description Position Title, Responsibility Level Tl/AM- IT Network Function IT Reports to Service Delivery Leader/SM Permanent/ Temporary Permanent Span of Control 4-5 Vendor resources Location Jaipur Basic Function Responsible for managing the IT Network (Cisco) both wired and wireless for Jaipur Site Responsible for Operations, Incident and Problem Management for Network Domain This position will be the primary conduit between the US, India (Jaipur) infrastructure teams for communication and escalation of issues Works with vendors and network operation team in the identification and resolution of complex network and voice problems Coordinate with vendor and monitors overall network & voice performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems within business committed SLA’s Hands on experience required on: Network (Cisco): Hardware - C9410/C9300/C6 500/C4500 series switches C8200/ISR 4451/ASR 1001 series routers Copper & fiber modules/cards Meraki & Cisco Access Point C4800/C3800/MR 56/9166 Software - Good exposure on Routing and switching concepts: Routing - BGP, EIGPR, MPLS, static, policy-based routing Switching - VTP, spanning tree protocols, VLAN, subnetting, port monitoring, port security, port mirroring Network/Protoc ol - Cisco IOS, LAN/WAN, TCP/IP, SNMP, ICMP, NAT, PAT, access list, FTP, SSH, telnet, Ethernet, WCCP, HSRP, DHCP, VOIP, Multicasting, ARP, CDP, Traffic policing, QOS Monitoring Tool and Dashboard - SolarWinds and Kiwi Syslog Meraki dashboard / DNAC Cabling - Copper/Fiber Standards - E1/T1/DS3/E3/O C3 Represent IT during Enterprise-wid e meetings and in crisis L3 Escalation point for Network and Voice issues (Software/Hard ware) from engineering perspective Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual’s to budget, processing of vendor’s monthly invoices, define service level agreements with Business partners Create and maintain documentation related to ISO 27001/ISO 2000 Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with core team (In India) to develop robust disaster recovery plan for the data / redundancies in network/voice etc Primary External Interactions Monthly / quarterly reviews with vendors, who are providing technical / hardware support to MetLife Vendor management, including timely billing to Service Providers Skills Technical Skills ITIL, CCNP (Routing & Switching) certification, Wireless certification Proficiency in MS-Visio, Project, PowerPoint and excel Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills (US) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 5 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

The Data Strategy and Governance Lead will operationalize the Enterprise Data Council vision across specific domains (Research, Clinical Trials, Commercial, etc.). He/She will coordinate activities at the tactical level, interpreting Enterprise Data Council direction and defining operational level impact deliverables and actions to build data foundations in specific domains . The Data Strategy and Governance Lead will partner with senior leadership and other Data Governance functional leads to align data initiatives with business goals. He/she will establish and enforce data governance policies and standards to provide high-quality data, easy to reuse and connect to accelerate AI innovative solutions to better serve patients . Roles & Responsibilities: Responsible for data governance and data management for a given domain of expertise (Research, Development, Supply Chain, etc.). Manage a team of Data Governance Specialists and Data Stewards for a specific domain. Responsible for operationalizing the Enterprise data governance framework and aligning broader stakeholder community with their data governance needs, including data quality, data access controls, compliance with privacy and security regulations, foundational master data management, data sharing, communication and change management. Works with Enterprise MDM and Reference Data to enforce standards and data reusability. Drives cross functional alignment in his/her domain(s) of expertise to ensure adherence to Data Governance principles. Provides expert guidance on business process and system design to support data governance and data/information modelling objectives. Maintain documentation and act as an expert on data definitions, data standards, data flows, legacy data structures / hierarchies, common data models, data harmonization etc. for assigned domains. Ensure compliance with data privacy, security, and regulatory policies for the assigned domains Publish metrics to measure effectiveness and drive adoption of Data Governance policy and standards, that will be applied to mitigate identified risks across the data lifecycle (e.g., capture / production, aggregation / processing, reporting / consumption). Establish enterprise level standards on the nomenclature, content, and structure of information (structured and unstructured data), metadata, glossaries, and taxonomies. Jointly with Technology teams, business functions, and enterprise teams (e.g., MDM, Enterprise Data Architecture, Enterprise Data Fabric, etc.) define the specifications shaping the development and implementation of data foundations . Functional Skills: Must-Have Skills: Technical skills with in-depth knowledge of Pharma processes with preferred specialization in a domain (e.g., Research, Clinical, Commercial, Supply Chain, Finance, etc.). Aware of industry trends and priorities and can apply to governance and policies. In-depth knowledge and experience with data governance principles and technology; can design and implement Data Governance operating models to drive Amgen s transformation to be a data driven organization. In-depth knowledge of data management, common data models, metadata management, data quality, reference & master data management, data stewardship, data protection, etc. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Good-to-Have Skills: Experience adopting industry standards in data products. Experience managing industry external data assets (e.g. Claims, EHR, etc.) Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: 12 to 15 years of Information Systems experience 4 years of managerial experience directly managing people and leadership experience leading teams, projects, or programs.

Let s do this. Let s change the world. In this vital role you will join a collaborative team implementing and supporting the Integrated Case Management Systems on existing & future technologies. In this role, you will wear several hats including requirement gathering, implementation and analyze and resolve issues with case intake and data transfer across integrated systems. Collaborating closely with various teams, you will develop insights and implement solutions to improve system performance, ensuring reliable and efficient processing of data. Roles & Responsibilities: Develop and implement business process improvements to enhance efficiency and effectiveness. Monitor, solve, and resolve issues related to case intake and case processing across multiple systems. Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues. Collaborate on the development of test plans and scenarios to ensure robust validation of system updates, patches and new features. Perform regression testing to verify the changes do not negatively impact existing system functionality. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree and 1 to 3 years of Life Science / Biotechnology / Pharmacology / Information Systems experience OR Bachelor s degree and 3 to 5 years of Life Science / Biotechnology / Pharmacology / Information Systems experience OR Diploma and 7 to 9 years of Life Science / Biotechnology / Pharmacology / Information Systems experience Preferred Qualifications: Functional Skills: Must-Haves Experience in writing user requirements and acceptance criteria in agile project management systems such as JIRA Good communication skills and the ability to communicate with Product Managers and business collaborators to define scope and value for new developments Hands-on experience with the ITIL framework and methodologies like (Scrum). Knowledge of SDLC process, including requirements, design, testing, data analysis, change control Functional Skills: Good to Have Hands on experience in HP ALM, JIRA, Visio, document management systems (e.g. Veeva) and Service Now Experience in management of requirements specifications document, requirements traceability matrix Experience of DevOps, Continuous Integration, and Continuous Delivery methodology, and CRM systems Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Team-oriented, with a focus on achieving team goals. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will join a collaborative team implementing and supporting the Integrated case management systems on existing & future technologies. In this role, you will wear several hats including requirement gathering, implementation and analyze and resolve issues with case intake and data transfer across integrated systems. Collaborating closely with various teams, you will develop insights and implement solutions to improve system performance, ensuring reliable and efficient processing of data. Roles & Responsibilities: Design & development activities and deploy applications to support GxP system Evaluate tasks for automation feasibility using RPA (UiPath), intelligent automation (GenAI) tools. Engage with collaborators to understand business processes and difficulties where automation can reduce effort, increase accuracy, or improve turnaround time. Collaborate with business Subject Matter Experts and Technology Teams to develop test plans and scenarios to ensure robust validation of system updates, patches and new features. Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team. Maintain detailed documentation of software designs, code, and development processes. Collaborate with business analysts and senior developers to propose automation use cases backed by clear value and impact. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree and 1 to 3 years of Life Science / Biotechnology / Pharmacology / Information Systems experience OR Bachelor s degree and 3 to 5 years of Life Science / Biotechnology / Pharmacology / Information Systems experience OR Diploma and 7 to 9 years of Life Science / Biotechnology / Pharmacology / Information Systems experience. Functional Skills: Must-Haves Ability to design, develop, and maintain automation workflows using UiPath or other RPA tools (e.g., Automation Anywhere, Blue Prism). Knowledge of how RPA tools automate repetitive tasks, manage bot execution, handle exceptions, and log actions effectively. Experience with business analysis, writing user requirements and acceptance criteria in agile project management systems such as JIRA. Hands-on experience with the ITIL framework and methodologies like (Scrum). Experience in AI, ML, LLM & Python. Knowledge of SDLC process, including requirements, design, testing, data analysis, change control. Functional Skills: Good to Have Experience in HP ALM, JIRA, Visio and document management systems (e.g. Veeva). Experience with cloud platforms. Excellent problem-solving skills. Collaborative spirit and effective communication skills to seamlessly work in a multi-functional team. Experienced in managing GxP systems and implementing GxP projects. Ability to explain technical concepts to non-technical clients. Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Team-oriented, with a focus on achieving team goals. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

The Director of Data Strategy and Governance will operationalize Amgen s data governance vision across the enterprise to accelerate AI innovative solutions to better serve patients. The Director will be responsible for translating the direction from the Enterprise Data Council into operational level impact deliverables, data governance policies and standards. he Director will partner with senior leadership to align data initiatives with business goals. Overall accountability for the Enterprise Data Governance program. Coordinates with data and process owners to interpret Enterprise Data Council objectives and principles to drive data governance across Amgen. Manage the team of Data Strategy & Governance Leads, which specializes in specific domains. Lead multi-functional Data Governance Forums. Drive compliance and create tactical level guides for implementation as necessary (GDPR, CCPA, etc.) Coordinate with Enterprise Data Council, data and process owners to define and monitor metrics. Escalation point of contact for operational level data and process issues Resolve or escalate data asset, process, and governance issues through interpretation of Enterprise Data Council objectives. Responsible for rolling out and increase adopting of the Enterprise Data Governance Framework, aligning broader partner community with their data governance needs, including data quality, data access controls, compliance with privacy and security regulations, foundational master data management, data sharing, communication and change management. Maintain documentation and ensures their organization are the experts on data definitions, data standards, data flows, legacy data structures / hierarchies, common data models, data harmonization etc. Identify areas for data governance improvements and help to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design changes Developing metrics to measure effectiveness and drive adoption of Data Governance policies and standards that will be applied to mitigate identified risks across the data lifecycle (e.g., capture / production, aggregation / processing, reporting / consumption). Establish enterprise level standards on the nomenclature, content, and structure of information (structured and unstructured data), metadata, glossaries, and taxonomies. Jointly with the Technology team, business functions, and enterprise teams (e.g., MDM, Enterprise Data Fabric, etc.) define the specifications shaping the development and implementation of data foundations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree and 4 years of Information Systems experience OR Master s degree and 14 to 16 years of Information Systems experience OR Bachelor s degree and 16 to 18 years of Information Systems experience 6 years of managerial experience directly managing people and leadership experience leading teams, projects, or programs. Demonstrated leadership experience and demeanor to spearhead strategy and implementation of information standards. Technical skills with in-depth knowledge of Pharma processes with preferred specialization in a domain (e.g., Research, Clinical Trials, Commercial, etc.). Aware of industry trends and priorities and can apply to governance and policies. In-depth knowledge and experience with data governance principles and technology; can design and implement Data Governance operating models to drive Amgen s transformation to be a data driven organization. In-depth knowledge of data management, common data models, metadata management, data quality, master data management, data stewardship, data protection, etc. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Preferred Qualifications: Co-develop the data foundations and data products in collaboration with functions and Digital teams. Demonstrated willingness to make decisions and influence senior executives/multi-functional leaders. Ability to successfully implement complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Good interpersonal skills (great teammate). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills. Good attention to detail, quality, time management and customer focus. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. The role demonstrates domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers, business analysts and SaaS suppliers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers, developers and SaaS supplier teams to maintain an efficient and consistent process, ensuring quality work from the team. Roles & Responsibilities: Collaborate with System Architects, Product Managers and Suppliers to manage business analysis activities, ensuring alignment with engineering and product goals Capture the voice of the customer to define business processes and product needs Work with Product Managers and customers to define scope and value for new capabilities Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog Ensure Acceptance Criteria and Definition of Done are well-defined Stay focused on delivery to ensure product meets requirements, providing proactive feedback to stakeholders Develop and implement effective product demonstrations for internal and external stakeholders Maintain accurate documentation of configurations, processes, and changes Develop detailed test plans and strategies based on project requirements and specifications Perform manual and automated testing of software applications, including functional, regression, and performance testing Document and report defects and issues identified during testing, and work with development teams to resolve them Maintain detailed documentation of test plans, test cases, and test results Validate that test scenarios meet feature acceptance criteria and customer expectations Maintain and ensure the quality of documented user stories/requirements in tools such as Jira Serve as a liaison between global Technology and Artificial Intelligence and Data Teams and business stakeholders, prioritizing their needs and expectations Manage a suite of custom internal platforms, commercial off-the-shelf (COTS) software, Software-as-a-Service (SaaS) and systems integrations Identify and manage risks associated with the systems, including technological risks, system validation and user acceptance Leads coordination and tracking of system incidents, integration failures, and performance issues. Performs root cause analysis (RCA) in collaboration with business users and vendors to identify, document, and call out issues. Creates, manages, and follows up on tickets via vendor support portals for SaaS applications. Ensures high-priority incidents are addressed swiftly, with communication to business stakeholders and traceable resolution paths. Understands the impact of system incidents on legal workflows and data integrity, and acts promptly to mitigate business disruption. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9 years of Life Science / Biotechnology / Pharmacology / Information Systems experience Must-Have Skills Excellent problem-solving skills and a passion for tackling complex challenges with technology Experience with Agile software development methodologies (Scrum) Good communication skills and the ability to collaborate with leadership with confidence and clarity Experience in writing requirements for development of modern web application Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA Strong knowledge SharePoint including ability to produce and manage sites, document libraries, user access, SharePoint forms, and basic workflows. Preferred Qualifications: Good-to-Have Skills: Demonstrated expertise in Legal and / or Compliance technology Understanding of software systems strategy, governance, and infrastructure Experience in managing product features for PI planning and developing product roadmaps and user journeys Familiarity with low-code, no-code test automation software Able to communicate technical or complex subject matters in business terms Jira Align experience Experience using Lucidchart / Visio for creating process flows, traceability maps, and system diagrams. Experience with Microsoft Power Platform: Power BI, Power Automate, Power Apps. Experience with Tableau or equivalent data visualization tools. Experience with OpenAI tools for data mapping and structured content generation. Professional Certifications: SAFe for Teams certification (preferred) Soft Skills: Able to work under minimal supervision Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will own and implements the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen. In doing so, the focus is on assuring complaint processes and systems remain fully compliant through the quality operating standards and procedures to current, emerging internal and external requirements. In addition, the team translates information from the market to drive continuous improvement. The Associate conducts complaint investigation tasks related to customer feedback records and records with limited information available, as well as records that might not require any investigation. The Associate also determines if complaint investigations require critical issue for further higher level investigation. Evaluates and ensures triaged product complaint records stay in sync with applicable procedures Evaluates and manages customer feedback records to closure Evaluates records that have been determined to be voided and completes the void process Owns records with limited information Completes assigned assessments per applicable procedures Ensures quality of complaint records Drives the complaint process per SOP requirements Owns or handles the review/approval process flow in CDOCS of controlled documents; while adhering to format, content, and style guidelines, considering usability, and ensuring accuracy, consistency, and quality according to templates and style guide Supports management of assigned projects or project tasks to achieve agreed results within time and with encouraged quality, including (but not limited to) proactive written / in person communication, status updates, tracker & tool maintenance What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 0 to 3 years of Data Sciences, Biochemistry, Chemical Engineering or other Sciences experience OR Diploma and 4 to 7 years of Data Sciences, Biochemistry, Chemical Engineering or other Sciences experience Preferred Qualifications: Basic to Intermediate understanding of other tools (e.g. Smartsheet, Veeva) to support the development and management of documents, business/system processes and related data. Knowledge of Microsoft copilot, open AI Chat GPT, and other AI/Large Language Model (LLM) tools. Understanding of key regulations (e.g. EMA, FDA) and ethical guidelines (GxP) governing the Pharmaceutical industry Accurate utilization of process management systems (eg Amgen CDOCS for controlled documents or Amgen Learning Management System LMS) to process materials; creation & distribution of status reports Experience in at least one of the following areas: Quality Management, Document Management, Quality Assurance, Learning Management / Learning Management Systems (LMS) Practical experience with and knowledge of MS Office Applications (e.g. Microsoft Word, Excel, Visio) Practical experience with handling projects / multiple projects at the same time Verbal and written communication skills/writing skills Process/business writing skills Technical Learning Skills - ability and willingness to learn new technologies, processes, and methodologies. Active listening skills Critical / problem-solving / logical thinking skills and process oriented Ability to understand and follow processes / process instructions Attention to detail Ability to translate business and key collaborator feedback and requirements into accurate and efficient processes using clear language and format What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will join a collaborative team implementing and supporting AI and Automation in the Product Complaint system on existing & future technologies. In this role, you are required to review and understand requirements, identify and present design options, build, test and deploy automation. You will also analyze and resolve issues with automation. Collaborate closely with various teams, you will develop insights and implement solutions to improve system performance, ensuring reliable and efficient processing of data. Roles & Responsibilities: Design, develop and deploy automation to support GxP system Evaluate tasks for automation feasibility using RPA (UiPath), intelligent automation (GenAI) tools. Understand business processes and difficulties where automation can reduce effort, increase accuracy, or improve turnaround time. Collaborate with Technology Teams to develop test plans and scenarios to ensure robust validation of system updates, patches and new features Maintain User Stories and participate in backlog reviews with the development team Maintain detailed documentation of software designs, code, and development processes Collaborate with business analysts and senior developers to propose automation use cases backed by clear value and impact. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Bachelor s degree and 2 to 6 years of Life Science / Biotechnology / Pharmacology / Information System experience Preferred Qualifications: Functional Skills Must-Have Skills: Ability to design, develop, and maintain automation workflows using UiPath or other RPA tools (e.g., Automation Anywhere, Blue Prism). Knowledge of how RPA tools automate repetitive tasks, manage bot execution, handle exceptions, and log actions effectively. Experience with business analysis, writing user requirements and acceptance criteria in agile project management system (e.g., JIRA). Hands-on experience with the ITIL framework and methodologies like (Scrum). Experience in AI, ML, LLM & Python. Knowledge of SDLC process, including requirements, design, testing, data analysis, change control. Good to Have Experience in HP ALM, JIRA, Visio and document management systems (e.g. Veeva) Experience with cloud platforms (e.g., AWS). Excellent problem-solving skills. Collaborative spirit and effective communication skills to seamlessly work in a multi-functional team. Experienced in managing GxP systems and implementing GxP projects Ability to explain technical concepts to non-technical clients Soft Skills: Excellent analytical and solve skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Shift Information: This position may require you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a project Own Analysis & Design model (HLD) or architecture of a project Ensure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations 2. Understand the customer and end user requirement (both explicit and implicit) 3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation 4. Support functional requirements gathering. 5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the project in-line with the overall project scope 2. Develop & own Architect / High Level design. Ensure and own high quality technical deliverables 3. Work with Analyst & designer / Senior developers to ensure detailed design is as per architecture, standards and meets all the requirement (Implicit and explicit) 4. Work with developer to ensure implementation / development of code as per the design & standards and meets requirement (implicit and explicit) 5. Assist PO / Architect in developing detailed project plan 6. Assist Project Lead for the successful execution of the project (estimation, dependency identification, reviews, customer satisfaction, etc) 7. Adherence to standards and guidelines 8. Peer reviews 9. Ensure on-time delivery of allocated tasks 10. Support during software deployment and post go-live activities 11. Root cause analysis & corrective measures on defects / issues identified 1. Contribute to Organizational knowledge base thus bringing in reusability and reducing operational cost 2. Quality of deliverables as defined by the SLK Process and thus reduce re-work 3. Contribute to re-usable of code / components 1. To guide / mentor Analyst & Designer and development team to perform their job efficiently 2. Conducting reviews with team members on the work assigned and resolve if there are any issues / concerns on the deliverables. 3. Help Project owner in identifying and allocating right resources, considering the project needs , skill set and aptitude of the resources 4. Team Collaboration 5. Learning initiatives as per the plan 1. Explore new technology trends and apply in appropriate scenarios to deliver value to team, customer and Organization 2. Be appraised about trends in technology / domain related solution EDUCATION QUALIFICATION Engineering Graduate / BSc in Computer Science / Information Science or Equivalent MINIMUM EXPERIENCE REQUIRED 8 to 10 Yrs of IT experience in Development. DOMAIN/ FUNCTIONAL SKILLS SDLC understanding Engineering Concepts (Design and Programming) Design concepts and associated tools Programming languages and associated tools Development process and associated tools MS Office (word, Excel, Power point, visio, etc)skills

Job Description You are a strategic thinker passionate about driving solutions in financial operations. You have found the right team. As an MIS Finance Operations - Associate within the Finance Operations team, you will enhance business processes, data flows, and operational controls. You will collaborate with business partners to design and implement improvements, ensuring efficient and effective business operating models. Job Responsibilities Conduct financial analysis and reconciliations to ensure accuracy in monthly reporting of Actuals. Develop and maintain financial models to support forecasting and budgeting processes. Collaborate with cross-functional teams to gather and validate data for financial reporting. Prepare and present monthly financial reports, highlighting key variances and insights. Identify and resolve discrepancies in financial data, ensuring alignment with external reports. Support the development and implementation of process improvements to enhance reporting efficiency. Engage with stakeholders to understand reporting requirements and deliver actionable insights. Required Qualifications, Capabilities, And Skills MBA in Finance or Chartered Accountant qualification. 4+ years of experience in financial services. Strong leadership, interpersonal, and time management skills. Proficiency in Microsoft Office, including Excel, Visio, and PowerPoint. Excellent communication and presentation skills. Analytical and logical thinking to understand complex business processes. Ability to work in a high-paced environment and manage priorities. Team player with a positive attitude and commitment to high performance. Preferred Qualifications, Capabilities, And Skills Proficiency with Business Intelligence tools such as Tableau and Alteryx is preferred. Proficiency in Essbase reporting. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Let’s be #BrilliantTogether ISS STOXX is actively hiring a Project Manager for Mumbai (Goregaon East) location. Overview Exciting Opportunity at ISS STOXX: Join our Governance Research Team as a Project Manager ! ISS STOXX is offering a fantastic opportunity for you to join our team. We provide an engaging, creative, and team-oriented operations environment that fosters growth and innovation. By taking on this role, you'll have the chance to contribute to our organization's growth and make a significant impact. As an experienced Project Manager , you will be responsible for planning and executing multiple concurrent business and software projects. Your primary focus will be the effective management of significant Research projects with a global scope. This involves ensuring the successful delivery of project commitments and maintaining clear communication with key stakeholders around the globe, including ISS Research leadership, Data teams, Research analysts, and other departments. In addition to project management, you will also lead in the planning, implementation, and introduction of projects related to new systems and technologies. This role offers a dynamic, and diverse set of responsibilities, by occasionally working outside of standard business hours to facilitate effective collaboration, allowing you to contribute to the development and success of our organization. Responsibilities Lead planning and/or implementation of program. Keep management and Executives informed about key milestones, risks, and issues. Experience of leading other Project managers. Become knowledgeable about ISS-Stoxx Research Business Processes, Products, and Services Participate in the design and/or testing phases. Facilitate the definition of project missions, goals, tasks, and resource requirements Resolve or assist in the resolution of conflicts within and between projects or functional areas Manage escalations, project/scope/requirement changes, and logs to ensure adequate attention to impediments with potential impact to time/quality/resources. Develop methods to monitor project or area progress and provide corrective supervision if necessary. Assemble the project staff; for their technical or functional development, performance, and/or termination during the project or projects. Manage project resource allocation. Work cross-functionally to solve problems and implement changes. Follow a defined, agreed upon project management methodology. Ensure successful post deployment support and prompt issue closure. Ensure the communication and training are professional quality and fully deployed Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management. May act as Service Delivery Manager, helping with tasks related to the Research Change Management board. Document/Support change management process swim lanes and task flow. Collaboration Pro-actively engages present and future stakeholders in design, priority setting, and implementation. Builds coalitions among the various stakeholders; negotiates authority to move the project forward. Creates a sense of belonging and ownership among team members; assembles a team with the right mix of skills Coaches and motivates team members Delegates responsibility Promotes mutual support and interaction. Consults and provides advice, facilitates discussion, and resolves conflict Establishes trust; builds and uses cross functional relationships to accomplish work objectives. Communication Effectiveness Conveys goals and objectives clearly and in a compelling manner Listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate. Produces clear status reports Communicates tactfully and candidly. Ensures that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee, and all levels of management and documented appropriately. Motivates project team members to action. Identifies common themes, makes inferences, and draws conclusions. Ensures open communication on the project team. Addresses delicate situations and handles conflicts in such a way as to maximize opportunity and minimize exposure to risk. Decision Making Understands how and when to make a choice; how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions. Makes decisions and takes timely independent action in pursuit of priorities. Qualifications PMI PMP Certification with at least 2 years of Project Planning and Management after obtaining the certification. A bachelor's degree is preferred, but relevant experience may be considered in place of formal education. Prior leadership experience is required. Strong project planning experience preferred including Creating and Updating Microsoft project plans and experience with software development teams and process. Minimum 5 years of experience, preferably managing projects with application enhancements, end user training and financial services (Waterfall, Agile and hybrid).. Excellent command of MS Office (Word, Excel, MS Project, PowerPoint), and knowledge of Microsoft Visio, Power BI and data visualization tools, Jira software, is strongly preferred. #MIDSENIOR #ProjectMgt What You Can Expect From Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance’s actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients’ evolving portfolio, fiduciary, and stewardship requirements. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). 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Roles and Responsibilities Lead end-to-end business analysis efforts for strategic and cross-functional initiatives. Strong AI/ML technology exposure. Collaborate with business leaders, product managers, engineering, and design teams to shape product and platform solutions. Conduct enterprise-level requirement elicitation through stakeholder workshops, interviews, and data reviews. Translate high-level business needs into detailed business requirements, user stories, workflows, data mappings, and acceptance criteria. Own and manage Business Requirements Documents (BRDs), Functional Specs, and Process Documents. Lead grooming sessions and maintain traceability of requirements throughout the lifecycle. Drive process optimization through gap analysis, as-is/to-be modeling, and digital automation initiatives. Interface with solution architects and data teams to validate feasibility and alignment. Lead UAT planning, business sign-offs, and support deployment readiness. Qualifications Required Experience with cloud-based platforms (AWS, Azure), API integrations, and data models. Exposure to AI/ML-enabled platforms or decision-intelligence systems. Certifications: CBAP / PMI-PBA / Agile BA / SAFe Product Owner / Scrum Master. Experience in stakeholder training, change management, or workshop facilitation. Skills and Experience Required 6-9 years of solid experience as a Business Analyst in product, services, or consulting firms. Demonstrated experience in handling large-scale transformation programs (e.g., AI/ML/ERP/CRM/ HRMS/Digital platforms). Deep understanding of Agile and Hybrid delivery models (Scrum, SAFe, Waterfall). Proficiency in tools: JIRA, Confluence, Miro/Lucidchart, MS Visio, Excel, SQL. Strong stakeholder management skills across CXO, business heads, and delivery teams. Ability to analyze data, validate business logic, and ensure systems compliance. Strong verbal and written communication skilled at storytelling, documentation, and facilitation. Domain expertise in [customize based on your domain, e.g., BFSI, HRTech, Public Sector, Healthcare, Retail].

The Product Analyst supports 3rd party vendor applications in the UPS Ready Program- He/She is responsible for supporting vendors and internal stakeholder, as well as assisting in ad-hoc projects and initiatives throughout the UPS product development life cycle- This position certifies UPS supporting vendor shipping applications for business requirements and shipping functionality- This position will facilitate activities to ensure vendor questions are resolved in a timely manner and meets established integration deadlines- Additional responsibilities include, but are not limited to, technical customer migrations and production support- Product Management Prioritizes vendor requests, providing informed answers to questions about UPS business process, documentation, and technical requirements- Explains new initiatives and integration requirements to 3rd party vendors- Keeps vendor database up-to-date with certification status and progress- Stakeholder Engagement Identifies and manages key vendor partner relationships, listens to and understands their needs and expectations, maintains open two-way communication and delivers value to shared customers- Maintains, facilitates, and improves upon those relationships and demonstrates accountability for results- Develops trust and influence among key business partners- Is available and consistently communicates with business partners to reach desired goals in a timely manner, showing flexibility when needed- Minimum Qualifications: Strong communication, organizational, prioritization, and analytical skills are required in this production support environment Computer proficient with Intermediate to Expert experience using Microsoft Office suite (Outlook, Word, Excel, Visio, OneNote and PowerPoint) Candidate must be an assertive self-starter, eager to learn UPS business systems processes and services and will be expected to rapidly become a subject-matter expert for the assigned business area- Able to collaborate with domestic and international teams and exercise independent judgement- Proficient in English, oral and written- Preferred Qualifications: Bachelors degree Knowledge of UPS business and/or logistics industry Proven supervisory skills are desired Familiarity with MS Access is a plus

The GIS Data Engineer supports on the design, execution and improvements of complex integration processes, mentoring junior team-members and in certain cases, possibly having a limited number of direct reports, but always having passion for data- Independently lead and execute complex data engineering projects, design new end-to-end processes for the conversion and use of external digital sources in the creation and maintenance of the HERE databases and related products Leverage data engineering technologies like FME, ArcGIS, Python, SQL, Visio, QGIS and others to transform and integrate complex data, or create products Ability to assess and manage risks of complex bulk integration efforts, realizing that as data amounts are high, risks are high- Provide extensive GIS and spatial data consultancy within the DEO, when needed, especially focused on bulk source integration efforts and process improvements- Independently identify improvement and innovation opportunities and when applicable, drive them into the organization, dealing with possible resistance on the way- Lead and participate in departmental and cross-functional projects, which will help to increase efficiency, quality and/or reduce costs within DEO Group- Apply influence within group- Maturing engineering and consultancy mindset with focus on value and cost efficiency- Deliver what is needed as end result (not necessarily what was requested at the beginning)- Design and apply technology in strategic and tactical ways to improve GIS Data Engineering processes, tools and scope- Use experience to recommend improvements for existing processes and tools- Develop broad experience of projects and processes; re-engineer new process workflows within PDE , P&GP and DEO if needed- Who are you Any graduate/post graduate preferred in computer science, geodesy, geography or related field, 1-3 years related work experience or equivalent combination of education and related work experience- Certification desired- Demonstrated experience with ArcGIS & FME, or similar spatial tools Strongly preferred familiarity with programming and scripting (SQL, Python), and ability to learn other tools and programming languages Mastery of GIS Data engineering tools and processes Ability to customize solutions outside of off-the-shelf tools, and solve very complex data problems Understanding and ability to write into formats such as Oracle, GeoJSON, LRP, FGDB Experience with the HERE databases and products-

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Advisory – Zuora – Senior Consultant The opportunity We’re looking for Senior Consultant with expertise in Zuora Billing to join the leadership group of our consulting Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities You’ll focus on the design, customization and optimization of technology-based solutions across the sales, marketing, e-commerce, supply chain, finance, asset management and/or business and operations support systems domains. You’ll team with various EY groups with the capabilities to pursue and deliver technology engagements and solutions that will bring our clients’ vision and strategy to life. Solution design using the full Billing product portfolio Design and validate that the proposed solution architecture supports the stated and implied business requirements Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices Articulate and present different point of views on various technologies Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users. Deliver Expert Services to the Billing Partners Skills And Attributes For Success Gather Business requirements Analyse requirements and Perform Fit-Gap Analysis Design and Develop the requirements Strong expertise in configurations and testing Prepare and Review documentations Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, process and risk analysis, development and customization, testing, training and rollout of a client's project life cycle Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY Providing broad technical knowledge of various key technology and business platforms, teaming with client technology professionals and third-party strategic alliances Developing long-term relationships and networks both internally and externally, interacting and communicating effectively with teammates, clients, stakeholders and executives To qualify for the role, you must have Bachelor's degree and three or more years of related work experience Solid Quote-to-Cash experience in the Billing area Enterprise level experience, within a professional services organization, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions (Salesforce experience is a plus) Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation Experience in data analysis, conversion and migration, interfaces and reports Experience with gap analysis and blueprint development Experience with system design using configuration and/or customization, integration, testing and support Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover Experience in Waterfall and Agile methodologies Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment Experience with accounting and be able to converse effectively with Finance teams Experienced in technical accounting and IFRS / ASC606 is a plus Experience managing tasks on multiple projects simultaneously Ideally, you’ll also have Degree emphasis in computer science, IT, computer engineering, MIS or mathematics desired; master’s degree in one of these areas preferred Consulting experience highly preferred Working experience with Onsite & Offshore delivery model environment is preferred. Engaging with business partners and IT to understand requirements from various parts of an organization to drive the design, programming execution, and UAT for future state capabilities within the platform. Working in a fast-paced and dynamic environment while managing multiple projects and strict deadlines Good understanding of outsourcing and off shoring, building win/win strategies and contracts with suppliers What We Look For Consulting experience, including assessments and implementations Experience in Zuora Billing Documenting requirements and processes (e.g., process flows) Working collaboratively in a team environment Excellent oral and written communication skills Willingness to travel 50% or more B.A. / B.S. degree required. MBA and/or professional certification (e.g. CPA, CFA) preferred. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

TCS is Hiring for SDM MW & Optical Transport Location- Chennai Experience- 6 to 10 Years Minimum of 3 years and above in L1 – Microwave or Optical Transport Operations Job Description- Optical Networking: Solid understanding of DWDM, SDH/SONET, and other optical transport technologies. Good understanding NOC process flow, 24*7 support. Hands on Experience in Optical OEM's (Ciena, Nokia, Cambium, Aviat) and good in Troubleshooting. Expert in Pathloss 5.1, MapInfo, Global mapper, QGIS, Mini-Link Planner Good understanding of RSL, Fade Margin, Availability, Interference etc. and capacity requirements. Understanding of DCN/VLAN and path calculation Good understanding of OTN, DWDM, SONET,SDH, ADM,TCP/IP, DCN, Mobile Backhaul, Fronthaul, IP, IP/MPLS etc. Network Protocols: Knowledge of relevant network protocols (e.g., Ethernet, MPLS). Troubleshooting: Strong troubleshooting skills and the ability to diagnose and resolve network issues. Equipment Management: Experience with managing and maintaining optical transport equipment. § Connection Schematic Diagrams, Visio IFD Documentation: Ability to create and maintain detailed network documentation. Regulatory compliance Application (SACFA, ISED, WPC) Communication: Excellent communication skills to effectively collaborate with other teams. · Problem-solving: Strong analytical and problem-solving abilities. Co-ordinating with various team to fix the issue to identify the RCA. Adaptability: Ability to learn new technologies and adapt to changing network environments. If Interested Kindly share your updated cv to aarti.tadkase@tcs.com Regards, Aarti

Visa is a world leader in payments and technology, with over 259 billion payment transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose to uplift everyone, everywhere by being the best way to pay and be paid. Visa s Bangalore Technology Center is one of the company s largest and most dynamic global innovation hubs. Established in 2015, the site has grown to over 4,00 full-time employees and continues to expand its impact across Visa s global technology landscape. As the site continues to grow, we are hiring a passionate and strategic People Business Partner to support the technology and / or business groups and help shape the future of talent and culture at Visa Bangalore. What a PBP does at Visa Strategic Partnership Build strong relationships with technology and / or business/function leaders, acting as a catalyst for delivering tailored people solutions that align with both specific team needs and overall business objectives. Talent Strategy Serve as a trusted advisor to senior leadership, driving a transformational talent agenda that attracts, develops, and retains top innovative talent. Organizational Assessment & Solutions Assess organizational needs and implement impactful people interventions, programs, and practices that accelerate business performance within the region. Employee Experience & Culture Champion initiatives that enhance employee engagement, foster a positive workplace culture, and drive overall employee satisfaction. Talent Management Lead workforce planning, performance management, and succession planning to ensure a robust talent pipeline for critical roles. Change Management Lead or support organizational change efforts, providing expertise and guidance to ensure smooth transitions and adoption. Data-Driven Insights Leverage HR analytics to inform decision-making, identify trends, and develop strategies for continuous improvement. Continuous Improvement Identify and implement HR best practices and process enhancements to drive operational excellence. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 15 plus years of experience in an innovative business. Preference for experience in the Technology industry working in progressive HR models Strong Communication Clear and concise verbal and written skills Meeting facilit