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7.0 - 10.0 years
0 Lacs
India
On-site
Job Summary As a Data Analyst you will be responsible for turning data into information, information into insight, and insight into business decisions. You will conduct full lifecycle analysis to include requirements, activities, and design. Data analysts will develop analysis and reporting capabilities and will also monitor performance and quality control plans to identify improvements. Responsibilities Data Transformation: Convert raw data into meaningful information that can guide businessstrategies. Life Cycle Analysis: Manage the entire lifecycle of data analysis, from gathering requirements to activity coordination and design implementation. Develop reports and refine analysis and reporting tools to provide clear insights into business performance. Continuously monitor and assess performance metrics to ensure optimal operation and identify areas for improvement. Implement and oversee quality control measures to maintain the integrity and accuracy of data analysis. Synthesize complex data setsto extract key trends and insightsthat drive decision-making processes. Work closely with cross-functional teams to prioritize data and analytics needs and support data-driven decisions. Proactively seek out and recommend process enhancements to streamline data collection and analysis procedures Constantly monitor, refine and report on the performance of data managementsystems. Maintain a corporate repository of all data analysis artifacts and procedures. Perform other functions as may be assigned. Job Specification Qualification Required Bachelor or Master’s degree in Computer Science or Engineering Mathematics, Industrial Engineering or Management. Knowledge (Certification - Technical, Product, Industry, etc.) Insurance Financial Services, Insurance/Finance/banking domain experience is a Must Skills critical to job success/Must Have Skills Must be expert in PowerBIreports development. Database management system programming (e.g. Oracle, Microsoft SQL Server) User interface and query software Agile methodologies Predictive modeling, NLP and text analysis Data modeling tools (e.g. ERWin, Enterprise Architect and Visio) Data mining ETL tools UNIX, Linux, Solaris and MS Windows Hadoop and NoSQL databases Data visualization Should have experience in Insurance Domain Should have machine learning experience Years of Relevant Work Experience 7-10 years experience in data analysis, designing, reports development Strong interest in the latestrelevant tools and technologies Strong analytical and problem solving capabilities Excellent communication skills Knowledge of latest analytics developments/trends. Perks Paid Leaves Flexible working hours Skills: database management (oracle, microsoft sql server),nlp and text analysis,linux,design,user interface and query software,data,data analysis,predictive modeling,machine learning,management,agile methodologies,powerbi,data modeling tools (erwin, enterprise architect, visio),solaris,ms windows,hadoop,nosql databases,data mining,analytics,data visualization,etl tools,insurance,unix,reporting,quality control Show more Show less
Posted 1 week ago
7.0 - 9.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Position Description: The purpose of this role is to serve as a trusted partner with Business Unit Medical Affairs and Internal Global Medical Affairs Organization (GMAO) teams to lead creation of high-quality data reporting and visualization support that can drive better customer experience and business impact. This role will champion our self-service reporting strategy and would play a key role in helping us automate and create scalable frameworks for our reporting and analytics. We are looking for a hands-on person who can help expand our analytics & reporting capabilities and drive business-critical initiatives. Key Objectives/Deliverables: Know Lilly TA business and our internal business partners. Build and exhibit deep expertise on available data sets and supports data enabled decision making by developing data lakes, insights, reporting & visualization Execute and monitor operations tasks to ensure timely availability of data in a reporting / dashboard structure to the business. Perform thorough data validations to ensure data quality Respond to queries from internal stakeholders Consistently meet operations SLAs Perform incident resolution and root cause analysis to support data and reporting operations Consistent delivery of high quality, timely and insightful reports to enable stakeholders and senior leadership to take key decisions Develop and publish regularly, different execution dashboard as per the business roadmap & requirements Descriptive analytics and visualization to provide data-based insights on planning, execution and outcomes Demonstrate deep understanding of information and material flows, processes, procedures, systems, and methods Demonstrate understanding of internal business partnersu2019 people, processes, and technology Partner and collaborate with other site-level teams to identify synergies and implementation of best practices Technical Skills Expertise in writing and debugging efficient SQL queries. Strong experience in data visualization tools - Power BI or Tableau (Power BI preferred) u2013 Should be able to independently design and develop dashboards as per business requirement. Advanced MS-office skills (MS-Excel and MS-PowerPoint) Coding: SQL mandatory and one of R, Python would be good to have Analytical Skills Experience in business analytics Data cleaning and preparation skill (database querying, descriptive statistics) Problem solving skills and lateral thinking ability and an eye for detail Educational Requirements: Bacheloru2019s or Masteru2019s degree in sciences or quantitative discipline i.e. Finance, Econometrics, Statistics, Engineering or Computer Sciences Additional Preferences: At least 7-9 years of evolving experience in data management, pharma market intelligence, performance reporting/visualization and/or descriptive analytics for leadership, with demonstrated results in understanding, structuring, and making sense of unfamiliar and messy datasets Experience with project management software (e.g., Wrike, JIRA, Adobe Workfront) and proficiency in a variety of PC applications and multifunctional diagramming tools including Microsoft Project, Visio, Lucid Chart etc. Strong work ethic and personal motivation Interpersonal and communication skills with ability to work across time zones. Strong stakeholder management skills Ability to operate effectively in an international matrix environment. Strong team player who is dynamic and result oriented Proven planning and organizational skills Proven ability to manage multiple projects at a time with flexibility to adjust quickly and effectively to frequent change and altered priorities Product Launch experience Demonstrated enthusiasm and the ability to work under pressure to meet deadlines Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lillyu00A0does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Hanamkonda, Telangana, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Assistant Manager, SOX & Compliance It&rsquos a SOX compliance role, person will be responsible for handling large projects encompassing the entire gamut of SOX (from conceptualization to crafting to implementation of the entire SOX program including documentation and control testing, evaluating internal controls, reliability of financial reporting, compliance with applicable laws and regulations and effectiveness and efficiency of operations including cost management.) Responsibilities . Play a key role in leading small team in assignments. . Ability to independently execute SOX and audit assignments. . Experience of leading / handling SOX and Audit engagements. . Ability to craft and assess process and controls and drive improvements. . Experience in service delivery, team handling, work with all levels of staff and supervision of team members. . Good analytical and interpersonal skills. . Good understanding of technical platforms and risk management practices. Qualification we seek in you! Minimum Qualifications . CA/MBA Required qualifications . Proven experience into IA + SOX/IFC, with exposure in verticals such as Life Sciences, Mfg, Pharma, Auto etc. Preferably should have experience in more than one vertical. . Team handling experience. . Excellent communication and executive presence to connect at senior level and ability to influence those partners. . Ability to work with multiple partners in various time zones. . Experience of working in international client facing roles on SOX and Audit engagements preferred. . Good command over English language and strong written and verbal communication skills is a requirement . Experience in service delivery, team handling, and supervision of team members . Good understanding of leading risk management and audit practices . Good knowledge and experience of MS word, Excel, PowerPoint, Visio . Must be able to work, at times, multiple assignments simultaneously. . Strong report writing and presentation skills, an analytical mind, and problem solving abilities. . Position requires the ability to work effectively with all levels of staff and handle confidential information discretely and professionally. . Must be able to react to deadlines with flexibility and professionalism.. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 1 week ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Domain SME / BA For Manufacturing For LS Job Summary: Senior Business Analyst with strong domain expertise in Life Sciences manufacturing. This hybrid role blends the analytical rigor of a BA with the strategic insight of a Subject Matter Expert (SME). You will collaborate with clients to analyze business needs, define compliant and scalable technology solutions, and bring industry best practices to digital transformation initiatives. Key Responsibilities Business Analysis & Solution Design: Elicit, analyze, and document business and functional requirements from Life Sciences manufacturing stakeholders. Translate client needs into actionable user stories, use cases, and process flows for development and solutioning teams. Collaborate with architects and delivery teams to design solutions aligned with manufacturing operations and regulatory standards. Domain Advisory Act as a trusted advisor to clients by providing insights into industry best practices across GMP, batch processing, MES, QA/QC, and shop floor integration. Guide clients in aligning technology solutions with compliance requirements (e.g., 21 CFR Part 11, GAMP 5, GMP). Contribute to validation strategies and regulatory readiness for digital systems. Client Engagement & Pre-Sales Support Participate in discovery workshops, assessments, and solution ideation sessions with prospective clients. Support proposal development with domain input, business case justifications, and solution outlines. Help craft roadmaps for digital transformation initiatives, particularly around MES, ERP, LIMS, or other manufacturing IT systems. Thought Leadership & Enablement Stay up-to-date with Life Sciences manufacturing trends and bring forward innovative ideas (e.g., digital twins, real-time release, AI in QA). Contribute to internal knowledge repositories and mentor junior BAs or team members on domain topics. Required Qualifications Bachelor degree in Life Sciences, Engineering, or a related field. 8+ years of experience as a Business Analyst, with 3+ years in the Life Sciences manufacturing domain. Deep understanding of manufacturing operations, systems (MES, ERP, LIMS), and regulatory frameworks. Strong communication and collaboration skills and the ability to work with both business and technical stakeholders. Proficiency in tools such as Visio, JIRA, Confluence, and data visualization/reporting platforms Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description Summary As a Lead LV Secondary Engineer, you will report to the LV Engineering Manager and will be part of a highly motivated and dynamic team of engineers working on the requirement, design, integration, installation, and commissioning of HVDC and AC Control and Protection System. Job Description Roles and Responsibilities Overseeing the overall technical solution that meets customer Requirement. This includes the following actives: Requirement Capture, Gap Analysis Define Schematic diagrams requirements of the Control & protection system and produce detailed design documentation, drawings, test specification and test report. Prepare substation Single line diagrams & Protection Single line diagrams and Protection list & specification. Prepare Principal diagrams (Interlockings, Protection actions, Polarities, HVDC specific functions) Define Control Panel requirements and produce detailed design documentation for the control system using standard design blocks. This Includes The Following Panel Electrical Schematics (using Engineering Base tool) Wire/Cable Schedules Routine Test specification General Assembly drawings Bill of Materials Prepare Technical specification for cabling, fibre optic, cable list & Cable routing Oversee the testing and FAT witnessing of the Control System. Assist site activities relevant to the installation and commissioning of the control system. Interface with equipment supplier and reviewing in-house designs and those produced by external contractors and analyse a variety of engineering data, documents, and reports. Prepare design models for the new project using available design tools Ensure that design projects are undertaken by competent personnel and sub-contractors reviewing designs created by others Participate in the investigation of technical problems and the establishment of procedures and corrective actions to avoid recurrences. Prepare Bill of Material for LV equipment using available tools. Prepare replies to customer comments on technical submittals in coordination with project management. Attend meeting with customers/contractors/ consultants for technical discussions. Prepare design calculations including DC Load, power consumption & heat dissipation data calculations. Managing small team on project, provide technical guidance and mentoring as necessary Required Qualifications Engineering degree in electrical or electronic engineering. 10 years minimum experience in an EPC project environment in the T&D, Power Gen, or Oil & Gas industries, with at least 2 projects as an engineer responsible for the business. Motivated to evolve in an international environment & recognizes himself in our key values. Good leadership, listening and communication skills. Experience in functional team management. Good experience in managing technical interfaces and systems integration. Solid knowledge of conventional substation control system design. Solid experience in the design of control and protection cabinets, preferably in high voltage substation or power plant environments. Good knowledge of the control and protection functions of high voltage AC substations Good knowledge of ancillary services engineering in a substation environment and understanding of design/commissioning of secondary systems. Knowledge of networking and telecommunications. Experience with engineering tools such as AutoCAD, Engineering Base or Microsoft Visio. About GE Vernova Grid Solutions: At GE Vernova Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Vernova Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Vernova Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector. Our engineers are always up for the challenge - and we’re always driven to find the best solution. Our projects are unique and interesting, and you’ll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you’ll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition. What We Offer Working in an international team which is part of global Engineering HVDC Centre of Excellence within Grid Integration based in Stafford. A key role in a dynamic, international working environment with a large degree of flexibility of work agreements Competitive benefits, and great development opportunities Additional Information Relocation Assistance Provided: Yes Show more Show less
Posted 1 week ago
8.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries - insurance providers, financial service organizations, investment management companies, and manufacturers - reimagine their business and solve their present and future needs. BASIC INFORMATION ON THE POSITION Position Name Technical Leader - Software Mandatory/Required Skills & Location Location Mandatory/Required Skills PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a project Own Analysis & Design model (HLD) or architecture of a project Ensure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations 2. Understand the customer and end user requirement (both explicit and implicit) 3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation 4. Support functional requirements gathering. 5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the project in-line with the overall project scope 2. Develop & own Architect / High Level design. Ensure and own high quality technical deliverables 3. Work with Analyst & designer / Senior developers to ensure detailed design is as per architecture, standards and meets all the requirement (Implicit and explicit) 4. Work with developer to ensure implementation / development of code as per the design & standards and meets requirement (implicit and explicit) 5. Assist PO / Architect in developing detailed project plan 6. Assist Project Lead for the successful execution of the project (estimation, dependency identification, reviews, customer satisfaction, etc) 7. Adherence to standards and guidelines 8. Peer reviews 9. Ensure on-time delivery of allocated tasks 10. Support during software deployment and post go-live activities 11. Root cause analysis & corrective measures on defects / issues identified 1. Contribute to Organizational knowledge base thus bringing in reusability and reducing operational cost 2. Quality of deliverables as defined by the SLK Process and thus reduce re-work 3. Contribute to re-usable of code / components 1. To guide / mentor Analyst & Designer and development team to perform their job efficiently 2. Conducting reviews with team members on the work assigned and resolve if there are any issues / concerns on the deliverables. 3. Help Project owner in identifying and allocating right resources, considering the project needs , skill set and aptitude of the resources 4. Team Collaboration 5. Learning initiatives as per the plan 1. Explore new technology trends and apply in appropriate scenarios to deliver value to team, customer and Organization 2. Be appraised about trends in technology / domain related solution EDUCATION QUALIFICATION Engineering Graduate / BSc in Computer Science / Information Science or Equivalent MINIMUM EXPERIENCE REQUIRED 8 to 10 Yrs of IT experience in Development. DOMAIN/ FUNCTIONAL SKILLS SDLC understanding Engineering Concepts (Design and Programming) Design concepts and associated tools Programming languages and associated tools Development process and associated tools MS Office (word, Excel, Power point, visio, etc)skills
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries - insurance providers, financial service organizations, investment management companies, and manufacturers - reimagine their business and solve their present and future needs. BASIC INFORMATION ON THE POSITION Position Name Trainee - Software Mandatory/Required Skills & Location Location Mandatory/Required Skills PURPOSE OF THE ROLE To develop / maintain a module as per the design KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Participate in Customer calls and understand customer expectations 2. Provide Status reports to leads as per defined timelines 1. Understanding requirements of the modules/components assigned in-line with the overall project scope. 2. Prepare Unit test plan & cases and perform unit testing 3. Implementing/developing the code as per design. 4. Adherence to coding standards and guidelines 5. Ensure on-time quality delivery of allocated tasks 6. Compliance to SLK policies and procedures like Timesheet/Leaves management etc 7. Assisting Senior Developer / Analyst & Designer in preparation of Integration Test Plan 8. Providing support during integration testing, system testing 9. Resolving any defects reported by peer reviews, independent verification and validation and testing. 10. Peer review 1. Quality of code as defined by the SLK Process 2. Contribute to re-usable of code / components 1. Team Collaboration 2. Learning initiatives as per the plan EDUCATION QUALIFICATION Engineering Graduate / BSc in Computer Science / Information Science or Equivalent MINIMUM EXPERIENCE REQUIRED 2 to 4 Yrs of IT experience in Development. DOMAIN/ FUNCTIONAL SKILLS SDLC understanding Engineering Concepts (Design and Programming) Programming languages and associated tools Development process and associated tools MS Office (word, Excel, Power point, visio, etc)skills
Posted 1 week ago
12.0 - 17.0 years
9 - 13 Lacs
Bengaluru
Work from Office
As the CTIO Audit and PMO Manager , you will be responsible in driving the Successful driving the IS 9k and 20K Audits Engage with internal stakeholders and have the necessary artefacts ready Liaise with External Auditors and make sure OB Audits is fully compliant and we are successful in the Audits (New, Renewal, updates etc) You will engage with the Central Audit team to ensure best practices are set up and are fully aligned to CTIO Goals and objectives for Audits The role also expects to bring in digitization aspect to move away from manual working Main Responsibilities Hands on PMO and Audit Lead Experience in Metrics, KPIs and Key Results /outcomes Lead and manage the Audits IS 9001, 27001 Develop and maintain the IT quality and process framework and ensure its alignment with quality standards and ISO requirements for global IT processes Collaborate with internal and external auditors to facilitate ISO audits and ensure successful outcomes Sensitive to Leadership asks, demands, and information Ability to Navigate the Organization, Telco background Orange Business experience a bonus Ability to gel with Teams at all levels Run audit workshops, Presentations and Governance calls, reporting Disciplined, self starer with minimal supervision Work with relevant tools team, manage change and get the relevant parameters digitized and enable system capture Put in place and help in automating the artefacts collection process needed as a part of IT audits (IS 9K and 20k) Assertive, enable teams to achieve targeted audit results and course correct Run workshops, Presentations and Governance calls, reporting Profile Experience Range - 12+ Years Ability to Navigate the Organization, Telco background, Orange Business experience a bonus Experience in Audits Especially IS 9001 and IS 20001 Strong in Business Analysis, As is flow diagrams, root cause analysis, Visio and Reporting - Power BI Experience and exposure to Transformation, SAFE Agile, Contract, Vendor, supplier Management Foster a culture of continuous Improvement Exposure to PPM tools, reporting tools etc Big Picture, connect the dots Self-Starter, Ability to deliver with minimal supervision Skills Sensitive to Leadership asks, demands, and information Results-oriented, action-oriented Good Communication Skills Ability to work in a fast-paced and dynamic environment, managing multiple priorities and deadlines Metric and Number driven Ability to handle pressure and works towards stringent timelines CTIO Audit and PMO Manager (12+ Years) Bangalore Responsible to set up the IS Audits practice, policies , procedures , templates Benchmark best practices for Audits from other units and divisions Governance framework to collate and publish artefacts across multiple stakeholders as needed and advised by External Audit process Enable digitalization of parameters needed for all related info for System driven Audits Support the PMO Performance teams where needed Innovate and foster a culture of continuous improvement
Posted 1 week ago
5.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
About the role Youll be at the heart of developing and maintaining our sophisticated in-house commercial insurance products. You will have the opportunity to join one of our product teams and contribute to the development of functionality which generates real business impact. About the team Our team is responsible for the building products & solutions for Corporate Solutions business unit. We closely collaborate with other teams and colleagues around the globe in shaping up and developing products. Your responsibilities include Clarification of business requirements and translation of them into functional and technical specifications including business architecture, process maps, wireframes and data models Ensure functionality of the User Story is properly specified, and all required data and background analysis is available to the whole team Design and definition of related test cases and supporting the PO in the creation of acceptance criteria Engage with Platform Product Owners, Technology Leads, Business Process Managers, Business Architecture and the Data Office on the end-to-end consistency of system, process and information architecture. Anticipating and analyzing the needs of the customers to find solutions to address their problems Organizing the Product Backlog based on the prioritization provided by the Product Owner Own support of one or more business applications in production, fronting user requests and addressing them, or triaging to development team for more difficult cases. Prepare and maintain project documentation on the corporate Wiki About you Are you passionate about product development and technology? Are you eager to support business and serve as a value adding force to create an impact? This job is for you! You should bring the following skills and experiences 5+ years of experience as Requirements Engineer or in similar roles Excellent stakeholder management, communication and presentation skills Strong grasp of Agile methodologies and experience working in cross-functional product teams Proficiency in tools like Jira, or similar Agile management platforms like Azure DevOps Proficient in Visio or other process mapping tools, good knowledge of BPMN Experience with Commercial Insurance is a plus
Posted 1 week ago
5.0 - 10.0 years
7 - 11 Lacs
Pune
Work from Office
About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Responsibilities: We are looking for candidates who have experience with file systems, storage and cloud technology for data protection solution. You should also have an eye for great design and a knack for pushing projects from conception all the way to customers. In this role, you will design and develop data protection solutions using the latest technologies. You will own product quality and overall customer experience. You will also propose technical solutions to product/service problems while refining, designing and implementing software components in line with technical requirements. The Sr. Software Engineer will productively work in a highly collaborative agile team, coach junior team members, actively participate in knowledge sharing all while communicating across teams in a multinational environment. Minimum Required Skills include: MS/BS in Computer Science/Computer Engineering or related field of study with 5+ years of relevant experience Full understanding of file systems, storage and cloud technologies, emerging standards and engineering best practices Strong communication skills, both oral and written Designs, develops and maintains high quality code for product components, focusing on implementation. Solid knowledge of algorithms and design patterns Mastered the fundamentals of programming and/or debugging skills in C++, C #, and/or Java, Javascripts and AngularJS Skills in scripting languages such as Perl, Python or Ruby on Rails Proficient in API fundamentals and best practices Skills with Office Application Suite Microsoft Access, Excel, Word, PowerPoint and Visio, both in use and automation Knowledge of databases and SQL Knowledge of operating Systems: LINUX/UNIX Object Oriented Language Agile Process Strong problem solving and organizational skills Desired Skills include: Knowledge and experience with OpenStack, Hadoop or Cassandra Experience working with tools like Jasmine, Karma, Gulp, Grunt and Protractor Experience in Agile development methodologies including unit testing and TDD (test-driven development) Working knowledge of delivering into cloud based environments using standard CI/CD tools (Jenkins, Artifactory, Spinnaker, SonarQube) and best practices Knowledge of cloud IaaS/PaaS and Microservices design a plus Ability to collaborate with various teams to implement innovative and viable solutions for commercial product and internal tool user interfaces Ability to communicate and collaborate among cross-functional teams in a multinational environment
Posted 1 week ago
4.0 - 9.0 years
6 - 11 Lacs
Hyderabad
Work from Office
Business Analyst U.S. Payroll & Accounting Software - CheckMark India Business Analyst U.S. Payroll Accounting Software Department: Product Job Type: Full Time Location: Hyderabad Experience: 2-4 Years Shift: Day Shift Open Positions: 1 Open Position CheckMark India is hiring a Business Analyst to help drive the success of our payroll and accounting software products. The ideal candidate will bridge the gap between business needs and technical solutions by gathering requirements, documenting processes, and collaborating closely with the Product, Software Development, and QA teams. Key Responsibilities: Gather, analyse, and document business requirements related to payroll and accounting systems. Create detailed functional specifications, user stories, and workflows for development teams. Coordinate with Development, Testing, and PS teams to ensure accurate implementation and testing of features. Support UAT (User Acceptance Testing) by preparing test cases and validating outputs. Monitor software performance and assist in the continuous improvement of payroll and accounting features. Analyze and ensure compliance with applicable payroll laws and accounting standards. Facilitate meetings with internal stakeholders and subject matter experts to gather insights and validate requirements. Required Skills and Qualifications: Master s/Bachelor s degree in Business Administration, Finance, Accounting, or a related field. Must have 2 4 years of experience as a Business Analyst in a software development environment, preferably in payroll or accounting domains. Must have experience in U.S. payroll and tax reporting processes, accounting principles, and statutory compliance. Proficiency in business analysis tools (e.g., JIRA, Visio, Excel). Excellent communication, problem-solving, and documentation skills. Ability to translate complex business needs into clear and concise requirements. About CheckMark: CheckMark India (Pvt.) Ltd. is a subsidiary of CheckMark, Inc., headquartered in the United States. CheckMark s comprehensive suite of solutions is designed to simplify complex business processes, enabling small businesses to efficiently streamline payroll management, manage their financial operations, and stay compliant with tax regulations. With a legacy built on delivering reliable, user-friendly software and personalized support, CheckMark continues to foster growth and innovation in the global market. Why CheckMark: CheckMark has a long history of providing high-quality payroll, accounting, and tax software solutions to small businesses and CPAs in the United States and Canada. By joining CheckMark, you will have the opportunity to work with a dedicated and experienced team committed to helping small businesses succeed. Working at CheckMark offers the chance to be part of a company focused on innovation and excellence, which values integrity, diversity, and respect. With over 41 years in business, CheckMark provides stability, a proven track record of success, and the fulfillment that comes from supporting and enabling the growth of small businesses. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 1 week ago
3.0 - 6.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Description About Invenio Invenio is the largest independent global SAP solutions provider serving the public sector, as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organisations to modernise so they can operate at the speed of today s business. We understand the complexities of international businesses and public sector organisations, working with stakeholders to drive change and create agile organisations of tomorrow using the technologies of today. Learn more at www.invenio-solutions.com . SAP Testing Consultant Hiring Location: India SAP Skills 3-6 years of experience in one or more SAP Modules (especially FICO). Stages of Software Development Life Cycle (SDLC), software testing Life Cycle (STLC), and Bug Life Cycle. Experience in Mobile Testing using Device, Simulators etc Experience with other automation tools will be a plus Experience with CI-CD will be preferred At least one full life-cycle implementation project (From Blueprint/Explore through Go-live). Develop, Update and Maintain/execute Test Suites, Test Cases, Test Data. Understands Testing Metrics. Ability to use Service Marketplace to create tickets, research notes and review release notes. Technical background and an understanding of the SAP application systems. TOSCA and automation experience can be additional Responsibilities Review of software requirements. Support the lead in estimation and planning of testing activities. Prepare of test cases and test data. Execution of test cases and test data. Meet organization testing metrics such as productivity, defect removal efficiency. Prepare test status reports. Map Test Cases with requirements, generating RTM and test results using tools such as HP ALM/Quality Center/Focused build. Prepare User Manuals, Training Materials and Videos. Provide walkthroughs and/or demos to stakeholders on Business Processes. Prepare a Training plan and execute to meet timelines. Business Skills Excellent oral and written communication skills, the ability to communicate with others clearly and concisely. Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio. Understanding of business processes for focus area or module. Consulting Skills Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff. Ability to explain ideas and concepts to other project team members and to client personnel. Has a solid foundation for consulting soft skills necessary for client engagements. Ability to interpret requirements and apply SAP best practices. Supervision Skills Self-starter with the ability to manage their own time and task in order to meet project milestones. Can manage their own time/task lists in order to meet project milestones. Leadership Skills Maintains positive working relationships with others. Seeks ways to increase their level of contribution and team effectiveness. Works in conjunction with peers; and may mentor to other associate consultants. Works well as a member of a team Seeks ways to increase their level of contribution/team effectiveness. Personnel Development Focused on self-development to become a team leader/module expert. General Skills/Tasks Assists the project team efforts in developing solutions for client situations. Assist in evaluating and designing application and/or technical architectures. Assist team effort in developing solutions for projects. Completes assignments within budge, meets project deadlines, makes and keeps sensible commitments to client and team. Meets billing efficiency targets and complies with all administrative responsibilities in a timely & effective manner. Keeps project management apprised of project direction and client concerns. Analyzes and develops reliable solutions which comply with specifications and standards, executes system test. Understands SAP methodologies, tools, standards, and techniques. Understands client s business and technical environments. Completes project documentation, demonstrates effective organizational skills, with minimal supervision. Meets quality standards, correctly prioritizes own activities in accordance with project plan and budget. Provides project team leaders with updates on the progress and difficulties encountered and provides value-added insight and understanding. .
Posted 1 week ago
4.0 - 9.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Business Analyst U.S. Payroll & Accounting Software - CheckMark India Business Analyst U.S. Payroll & Accounting Software Department: Product Job Type: Full Time Location: Hyderabad Experience: 2-4 Years Shift: Day Shift Open Positions: 1 Open Position CheckMark India is hiring a Business Analyst to help drive the success of our payroll and accounting software products. The ideal candidate will bridge the gap between business needs and technical solutions by gathering requirements, documenting processes, and collaborating closely with the Product, Software Development, and QA teams. Key Responsibilities: Gather, analyse, and document business requirements related to payroll and accounting systems. Create detailed functional specifications, user stories, and workflows for development teams. Coordinate with Development, Testing, and PS teams to ensure accurate implementation and testing of features. Support UAT (User Acceptance Testing) by preparing test cases and validating outputs. Monitor software performance and assist in the continuous improvement of payroll and accounting features. Analyze and ensure compliance with applicable payroll laws and accounting standards. Facilitate meetings with internal stakeholders and subject matter experts to gather insights and validate requirements. Required Skills and Qualifications: Master s/Bachelor s degree in Business Administration, Finance, Accounting, or a related field. Must have 2 4 years of experience as a Business Analyst in a software development environment, preferably in payroll or accounting domains. Must have experience in U.S. payroll and tax reporting processes, accounting principles, and statutory compliance. Proficiency in business analysis tools (e.g., JIRA, Visio, Excel). Excellent communication, problem-solving, and documentation skills. Ability to translate complex business needs into clear and concise requirements. About CheckMark: CheckMark India (Pvt.) Ltd. is a subsidiary of CheckMark, Inc., headquartered in the United States. CheckMark s comprehensive suite of solutions is designed to simplify complex business processes, enabling small businesses to efficiently streamline payroll management, manage their financial operations, and stay compliant with tax regulations. With a legacy built on delivering reliable, user-friendly software and personalized support, CheckMark continues to foster growth and innovation in the global market. Why CheckMark: CheckMark has a long history of providing high-quality payroll, accounting, and tax software solutions to small businesses and CPAs in the United States and Canada. By joining CheckMark, you will have the opportunity to work with a dedicated and experienced team committed to helping small businesses succeed. Working at CheckMark offers the chance to be part of a company focused on innovation and excellence, which values integrity, diversity, and respect. With over 41 years in business, CheckMark provides stability, a proven track record of success, and the fulfillment that comes from supporting and enabling the growth of small businesses. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 1 week ago
15.0 - 25.0 years
20 - 25 Lacs
Chennai
Work from Office
SUMMARY The Core Portfolio provides all of Expeditors with critical enterprise IT services to the other Portfolios, our operations, and our clients. The Architect provides guidance and is responsible for aligning with the enterprise strategic direction related to design and support Expeditors hybrid cloud environments, supports critical enterprise IT services that are secure, resilient, scalable, and modern. KEY RESPONSIBILITIES Develop and maintain architectural blueprints and strategies for cloud-based and other solutions, ensuring alignment with Organizational and Portfolio objective and technical standards. Architect and implement robust data management strategies, including data governance, security, and analytics, within the cloud environment. Design and implement comprehensive security measures to protect cloud-based systems and data, adhering to industry best practices and compliance standards. Drive standardization and automation into all aspects of the cloud and other platform Lead the migration of existing applications and infrastructure to cloud platforms, primarily Azure, optimizing costs and performance. Bridge the gap between on-premises data centers and cloud environments, ensuring seamless integration and migration of workloads. Foster effective communication and collaboration with stakeholders, including business teams, architect community, technical teams, and external vendors. Work closely with other portfolio architects to drive common objectives and ensure consistency across the organizations initiatives. Provide guidance, mentorship, and technical support to team members, helping them resolve issues and achieve project goals. Work closely with onsite portfolio architect to ensure effective communication, knowledge sharing, and coordination of projects. Understanding and documenting the current systems and their integrations. MINIMUM QUALIFICATIONS The experience required is 15 - 25 years of experience. A deep understanding of architectural principles, design patterns, and best practices. Proficiency in working
Posted 1 week ago
1.0 - 3.0 years
5 - 9 Lacs
Bengaluru
Work from Office
We are seeking an SAP EDI Consultant with minimum experience of 1 to 3 years within SAP ECC. Requirements: Process knowledge within the SAP core modules for tkMNA; FI/CO, SD, MM, WM, TR, QM and PP. Experience in testing EDI functionality in both, SAP ECC and PI/PO. Proven ability to work independently and as a team member. Excellent organizational, multi-tasking, and time-management skills. Excellent evaluation skills and troubleshooting abilities. Ability to concurrently work on multiple tasks. Experience with O365 Microsoft products (Teams, Word, Visio, PowerPoint and Excel). Experience with Agile Methodologies. Experience in using Atlassian products such as Confluence and JIRA. #LI-Hybrid #LI-DN1
Posted 1 week ago
3.0 - 10.0 years
5 - 12 Lacs
Bengaluru
Work from Office
Digital Buildings Global Engineering Centre (GEC) BMS Software Manager Our mission in Schneider Electric is to be the digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centres, infrastructure and industries. We are the most local of global companies . We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. The mission in the GEC is to drive the strategic transformation of the engineering function within the Digital Buildings systems & project business to increase our competitiveness & improve our margins through establishing a collaborative working relationship between the Country and our Global Engineering Centre for BMS in India. What is the role? Individual contributor role based in Bangalore and reporting to DGM An exciting and challenging role for BMS SW Man ager to join our team . Key responsibilities for this role include, but are not limited to Knowledge of DDC programming in proprietary programming platforms, PLC programming in FBD and / or Script or Ladder diagram Knowledge of building management system protocols like BACnet, LonWorks, Modbus, OPC and others Command on communication to interact single-handedly with global customers, understand requirements and translate them to deliverables Minimum 3-10 years of experience as a BMS Software Engineer Ability to plan and implement work utilizing engineering standards and technology principles and established company processes and procedures Familiarity with standard progress reporting tools and processes will be an added advantage Exposure to HVAC domain systems and applications like Air Handling Units, Chiller/Boiler Systems, Variable Air Volume Boxes etc. and ability to engineer a turnkey solution around them Working knowledge and understanding of electrical engineering concepts Ability to troubleshoot different HVAC Software Control loops Ability to perform functionality checks as per requirements and specifications Ability to understand and interpret sequences of operation, plant schematics and system architecture in order to design a working solution as per specifications Knowledge of the theoretical / practical aspects of building automation regulations and codes relating to air conditioning and management of air, water plants etc. across different geographies Ability to ensure quality, defect free deliverables, on time deliveries with customer satisfaction Ability to perform offline programming, testing and FAT implementation and documentation to ensure robust, high-quality deliverables Collaborate with Design and Graphics teams for effective and timely deliveries Work experience in global projects and/or in global engineering centers will be considered as an advantage Ability to understand and interpret sequences of operation, plant schematics and system architecture to create graphics as per standards defined Experience in generation of Floorplan graphics, Equipment graphics and Network layouts IN Visio /AUTOCAD/other Applications Command on communication to interact with global customers, understand requirements and translate them to deliverables Knowledge of building management system protocols like BACnet, LonWorks, Modbus, OPC and others Working knowledge and understanding of basic electrical engineering concepts Ability to perform functionality checks as per requirements and specifications Ability to ensure quality, defect free deliverables, on time deliveries with customer satisfaction Basic knowledge of software to integrate graphics with application Knowledge on third party tools used globally for graphic standards of tools Familiarity with standard progress reporting tools and processes will be an added advantage Collaborate with design and software team for effective and timely delivery of graphics B.E Mechanical (HVAC)/ Electronics & Communication, Instrumentation
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
Cloud Program Manager, ITSCM Bangalore, Karnataka, India The objective of Operational Resilience is to protect our people, customers and brand by sustaining critical customer services at acceptable levels while responding to expected and unexpected disruptions and adapting to changes in our operating environment This position is associated with the discipline of IT Service Continuity Management (ITSCM) & IT Resilience (ITR) and enables AXA XL to build and maintain appropriate levels of resilience and readiness within our core business functions and their critical services and ensures regulatory and AXA Group compliance This position is responsible for overseeing a variety of activities and supporting the Head of ITSCM in fulfilling AXA XLs global requirements for Information Technology Service Continuity and Disaster Recovery It plays a pivotal role in assessing and validating the organizations capabilities to respond effectively to disruptive events The Cloud Program Manager will play a critical role in ensuring that our technical recovery strategy documentation aligns with IT Service Continuity Management (ITSCM) & IT Resilience (ITR) standards This position will represent ITSCM in various technical committees, providing guidance on adherence to established standards and contributing to the development of a resilient cloud architecture The role is essential in maintaining compliance with regulatory requirements and industry best practices, thereby supporting AXA XLs operational resilience objectives, and support other leads facilitating tests and exercises with business and IT teams across diverse geographical locations Additionally, this position is expected to build an effective relationship with other functions within Security to address various other transversal topics around the Security aspects of AXA XL s 3rd parties/vendors This position is also responsible to manage and the ITSCM & ITR Standards for the Cloud and other process documentation and dashboards/reports and supports the execution of controls and processes that contribute to the success of the overall program As a Program Manager should have the capability, experience and skills to lead the junior team members, take on difficult conversations to defend our position as on our controls; should have a structured approach and ability to manage the involved senior stakeholders effectively Can lead the assigned responsibilities self-directedly and take ownership of their assigned program components as per the annual strategic plan What you ll be DOING What will your essential responsibilities include? Lead governance and ensure compliance of technical recovery documentation prepared by IT teams in accordance with ITSCM standards Conduct regular reviews and updates of documentation to reflect changes in technology, processes, and business requirements Act as the ITSCM representative in technical committees, advocating for best practices and standards within Azure cloud architecture Collaborate with stakeholders to align technical strategies with organizational resilience goals Provide leadership and oversight on technical standards to be followed within the Azure cloud environment, ensuring alignment with industry standards such as ISO 22301 and NIST guidelines Monitor adherence to regulatory requirements and AXA Group standards related to IT resilience and service continuity Develop and implement disaster recovery plans specific to cloud architecture, ensuring that critical services can be promptly restored in the event of a disruption Facilitate business impact analyses and risk assessments to identify critical IT systems and applications Build effective relationships with cross-functional teams, including Global Technology, Procurement, Third Party Risk Management, and Security functions to ensure comprehensive coverage of resilience topics Communicate effectively with senior management and stakeholders regarding technical recovery strategies and standards Coordinate and execute disaster recovery exercises and tests, ensuring that recovery processes are validated and documented Track improvements and issues identified during exercises, working towards resolution and continuous improvement of ITSCM practices Provide guidance and training to junior team members on ITSCM standards, technical recovery documentation, and Azure cloud resilience best practices Promote a culture of resilience and preparedness within the organization Stay abreast of emerging trends and technologies in cloud architecture and resilience to inform best practices and standards Contribute to the development and implementation of ITSCM methodologies and tools that enhance organizational resilience Contribute to and help drive strategic ITSCM/DR initiatives Ability to interface with Senior IT Managers You will report to Program Lead, ITSCM & ITR - Operational Resilience What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Experience in IT operations, infrastructure and/or change management, including 3rd party vendors/suppliers Relevant years of experience in cloud architecture, specifically with Azure Experience in IT Service Continuity Management, disaster recovery, or related fields is preferred Insurance, Reinsurance, or Financial Services Industry experience a plus BA/BS degree in Computer Science, Information Technology, Engineering, or a related field; master s degree preferred Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, ITIL, or equivalent is highly desirable Excellent understanding of ITSCM principles, cloud architecture, and resilience strategies Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across teams Ability to travel up to 10% to domestic and international locations Ability and motivation to work in a agile environment to support the team and our stakeholders when mostly required, such as during a response to business interruption events or accelerated risk response priorities Desired Skills and Abilities: Ability to communicate with upper management/executive level Solid interpersonal skills to interface with operational managers, staff and 3rd party vendors Working knowledge of personal computers and MS-Office applications, including Word, Excel, PowerPoint, Project, Visio and Outlook Solid understanding of Azure services, disaster recovery planning, and relevant technologies (e g, virtualization, data replication) Familiarity with industry standards and frameworks related to IT resilience (e g, ISO 22301, NIST)
Posted 1 week ago
7.0 - 14.0 years
9 - 16 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
Deputy Manager, Data Management Gurgaon/Bangalore, India AXA XL recognizes data and information as critical business assets, both in terms of managing risk and enabling new business opportunities This data should not only be high quality, but also actionable - enabling AXA XL s executive leadership team to maximize benefits and facilitate sustained dynamic advantage Our Chief Data Office also known as our Innovation, Data & Analytics team (ID`) is focused on driving innovation through optimizing how we leverage data to drive strategy and create a new business model - disrupting the insurance market Innovation, Data & Analytics (IDA) team at AXA XL is committed to building industry leading data ecosystem and engagement platform transforming our enterprise data warehouse, reporting, and management information capabilities Master Data Management (MDM) is at the heart of the platform and architecture supporting this delivery The MDM team is accountable for management of competency development, vision, strategy, and execution for all organization MDM and RDM (Reference Data Management) capabilities across the reference, party and product data domains Drive product championship of MDM to ensure existing capabilities and future direction are on pace with industry and business needs Develop and promote continuous improvement to enable conversion of time spent managing BAU to future strategic initiatives Delivery of project and production support changes / enhancement requests within defined SLA based on business priorities and demand What you ll be DOING What will your essential responsibilities include? Support the advancement of MDM capabilities such as hierarchy management, stewardship & workflow management Perform reference data management change requests as per business requests Lead the automation of reference data stewardship capabilities utilizing EBX workflows Support MDM Architect to ensure MDM design & best practices are adhered to Regular interaction with key Stakeholders and project sponsors to understand their needs to Master data management domain, creating the requirement document and provide solutions to the business Support the development of MDM capabilities in EBX across multiple domains (Reference, Master, Party) Perform data analysis to understand data issues and proactively work with data stewards and other stakeholders to support resolution of data issues Perform unit tests and UAT tests on MDM changes as per requirements Collaborate and integrate with other teams in IDA/Outside of IDA as per project/operational requirements to support Reference data management You will report to the Delivery Lead, MDM What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Undergraduate University degree with relevant years of experience in master data management Understanding on Master data and Reference data desirably in Insurance / financial services Hands on experience on TIBCO EBX or other MDM/RDM applications Hands on experience on Software development lifecycle (SDLC) including requirement gathering and analysis Hands on experience in creating business requirement documents (BRD) Should have worked on SQL Server (SQL Server 2008 and greater) Understanding of Agile methodologies and scrum framework Excellent communication (written and verbal) and interpersonal skills Excellent problem solving and analytical skills Excellent organizational skills, time management, multi-tasking and coordination skills Working knowledge in Visio & Office 365 apps to support documentation & best practices in CoE Desired Skills and Abilities: Must be able to work well under pressure and consistently meet deadlines Need self-directed & mature individual who can work with global stakeholders across different time zones Understands cultural differences and is effective working in a diverse environment Must be prepared to go the extra mile
Posted 1 week ago
6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Senior Network Engineer (CEN Migration) L2 or L2+ Experience: Minimum of 6-8 years of professional experience in Networking domain (Service Provider and SerJob Type: Full-time Industry: Network Automation Job Description We are seeking a highly skilled and experienced network engineer with 8-10 years of industry (Service Provideunderstand the networking use cases (requirements) and play a bridge between the network and software tea Key Responsibilities: This role desires deep understanding of the networking projects which includes "planning, deployment, migdeliverables. Automation approach for bringing in delivery ePiciency in the projects Collaborate with cross-functional teams to understand the requirements, share with software team, and tes- Ability to clearly communicate technical solutions to peers/customers including writing technical documen- Play the role of an individual contributor. Takes ownership of task/project implementation for assigned engagements. Receives limited supervision. R- Establish and maintain a Good working relationship with the project partners and the customers Work in an agile environment and participate in sprint planning, team meetings. Keep up to date with the latest trends and best practices in web and network automation development. Skills & Qualifications 6-8 years of hands-on experience in Networking domain (Service Provider and Routing, Switching) Must have hands-on experience on preparing the MOP/NIP's for Network migration, software upgrade, comp- Must have hands on experience on Service Provider / Routing and Switching projects (Planning/Integration/M Static Routing, IGP (ISIS, OSPF) BGP (iBGP, eBGP, mBGP), MPLS (L2VPN and L3VPN), LDP, QoS, Multicast Routing SR-TE, SR-PCE BFD, CEF, RLFA IPv6 (Addressing, understanding of Pv6 ISIS, OSPFv3). Layer 2 Technologies: VLAN, VTP, STP (CSTP,PVSTP, RSTP, MSTP) IP Services: FHRP (HSRP, VRRP), DHCP, IP SLA,NTP, PTP, Synchronization, SNMP, Syslog. Security: Basic AAA Services, Port security, DHCP Security, Zone-Based Firewall Must have hands on experience on various Cisco platforms such "XE, XR, Nexus" and third party "Huawei an- Must have experience on some of the below Cisco Devices: Switches - Cat 9200,9300,9400,9500, Nexus - N9K/7K/5K/3K/2K Routers - ASR901/920/903, ASR1K/9K, ISR4K, ISRG2, NCS540/560/5K, ASR9K Experience/Knowledge on multi-vendor environment of R&S, Service Provider, Security, Firewalls and DC/N- Proactive and positive attitude in identifying the gaps and come up with automation solutions Strong problem-solving and Analytical skills. Strong communication and collaboration skills. Strong Knowledge of MS project, Excel, Word, PowerPoint, and Visio Educational Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field. Preferred Qualifications (Good To Have) Knowledge on network automation and orchestration tools like Cisco NSO, SD-WAN, ACI controller is a plus Knowledge on Python / scripting languages for network device management and automation is a plus Knowledge on software development life cycle is plus Skills: communication,cisco,automation,bgp,ipv6,network migration,cisco platforms,routing,network orchestration,problem-solving,security,python,nexus,ip services,projects,team collaboration,network automation,switching,layer 2 technologies,mpls Show more Show less
Posted 1 week ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Qualcomm India Private Limited Job Area Engineering Services Group, Engineering Services Group > Technical Communications - Writing General Summary Job Description This position will be a part of the Global Technical Communications team that produces quality technical product information for all of Qualcomm’s products and customers. As a Writer, you will support engineers in planning, organizing, writing, formatting, editing, and releasing highly technical information deliverables such as Developer documentation, SDKs, Quick starts, User guides, Debug guides, APIs, Data sheets, Specifications, Programmer reference, tutorials, presentations, etc.-- both hard and soft copy. Skills/Experience Good English communication (writing) skills – 6 -10 years of experience creating end-user documents in a high-tech technical publication’s environment Ability to design and develop technical information in a well-structured manner: concise and easy-to-use Proficient in DITA-based authoring, XML editing with Oxygen Familiar with graphics packages -- Adobe Illustrator and Microsoft Visio skills Skilled in Microsoft suite of applications Basic understanding of computer architecture and semiconductor fundamentals Quick to learn Handle changes and ambiguity Team player Desirable Experience with Developer documentation Knowledge of structured markup language like Markdown or reStructuredText (rST) Knowledge of the Docs-as-Code methodology Knowledge of Content Management Systems Working knowledge of Perforce/GitHub Web content development and document delivery JIRA, Confluence, API documentation Additional Skills/Interest Video creation and editing Ability to understand chipset layout/circuit design Knowledge of mobile systems, CPU architectures, digital interfaces Additional Job Description Creates clear, accurate, and concise technical content by leveraging knowledge of technical writing principles, resources, and tools as well as various types of Qualcomm products and technologies Edits, updates, and reviews content based on an understanding of project requirements to meet business goals and customer needs, in collaboration with other teams (e.g., Engineering, Business) Ensures technical content is standardized for ease of use by stakeholders and innovates on technical documentation creation process to align with industry standards and best practices Minimum Qualifications Bachelor's degree in Engineering, Computer Science, Communications, English, or related field and 4+ years of experience writing and editing software and/or hardware documentation and content, or related work experience. OR Associate's degree and 6+ years of writing and editing software and/or hardware documentation and content, or related work experience. OR High School diploma or equivalent and 8+ years of writing and editing software and/or hardware documentation and content, or related work experience. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3076837 Show more Show less
Posted 1 week ago
10.0 - 18.0 years
25 - 40 Lacs
Bengaluru
Work from Office
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry Required Domain Knowledge: B2B / B2C L2O Journey, specifically Order Capture or ePOS or eCommerce Experience in designing Order Capture capabilities as part of Customer Sales Journey Knowledge of Eligibility Checks, Product Configuration, Pricing, Payments, Customer Agreements Knowledge of Integration frameworks and APIs Technical Knowledge: Understands Product catalogue modelling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix Understanding of Sales Order structure & operations Understanding of product instance life cycle and operations Promotion & discount configuration & management, contract Understanding of Device Sale Models, Appointments, Instalment Plans Having experience in analysing the internal & external integration points and design, IA analysis. Experience in creation of System Processes using Visio or other UML Tools Knowledge of PL/SQL , Java Knowledge of Agile / Waterfall Methodologies Good to have: Basic Knowledge of web technologies Design experience on eCommerce applications Key features in Point of sale journey Knowledge in Omni-channel, Multi-channel flow Marketing Catalog integration Understanding of RESTful web services, Single Page Application deployment, Micro services Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. TTT – Business Analyst – Tax Senior EY’s GDS Tax Technology team’s mission is to develop, implement and integrate technology solutions that better serve our clients and engagement teams. As a member of EY’s core Tax practice, you’ll develop a deep tax technical knowledge and outstanding database, data analytics and programming skills. Ever-increasing regulations require tax departments to gather, organize and analyse more data than ever before. Often the data necessary to satisfy these ever-increasing and complex regulations must be collected from a variety of systems and departments throughout an organization. Effectively and efficiently handling the variety and volume of data is often extremely challenging and time consuming for a company. EY's GDS Tax Technology team members work side-by-side with the firm's partners, clients and tax technical subject matter experts to develop and incorporate technology solutions that enhance value-add, improve efficiencies and enable our clients with disruptive and market leading tools supporting Tax. GDS Tax Technology works closely with clients and professionals in the following areas: Federal Business Tax Services, Partnership Compliance, Corporate Compliance, Indirect Tax Services, Human Capital, and Internal Tax Services. GDS Tax Technology provides solution architecture, application development, testing and maintenance support to the global TAX service line both on a pro-active basis and in response to specific requests. EY is currently seeking a Business Analyst Tax Senior to join our Tax Technology practice in Bangalore, India. The opportunity We’re looking for a Tax senior with expertise in Business Analyst to join the TTT team in Tax SL. This is a fantastic opportunity to be part of a pioneer firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Designs new computer programs by analysing requirements; constructing workflow charts, wire frames and diagrams; studying system capabilities; writing specifications. Ability to effectively communicate with other senior leaders on program strategies and plans and negotiate quality solutions. Defines project requirements by identifying project milestones, phases, and elements; forming a project team; establishing a project budget. Creating Epic, User Stories and Tasks. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Handling the changing requirements and GAP Analysis effectively. Review the QA test cases and performing Functional and UAT testing. Prepares technical reports by collecting, analysing, and summarizing information and trends. Provides references for users by writing and maintaining user documentation; providing help desk support; training users. Skills And Attributes For Success Experience and understanding of technology tools such as - Balsamiq, Access, Excel (Advanced), Word, Visio, Jira, TFS and MS Project. Agile Scrum, Scrum Master and Project management. To qualify for the role, you must have Bachelor’s / Master’s degree in Software Engineering / Information Technology / MBA / MCA. An overall 5+ years’ experience working as a Functional, Data or Business Analyst. Excellent communication and presentation skills (written and verbal). Ideally, you’ll also have Thorough knowledge Tax or Finance Domain. Strong analytical skills and attention to detail. The ability to adapt your work style to work with both internal and client team members What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY TAS practices globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
Greater Bengaluru Area
On-site
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. We are seeking a highly skilled and experienced Staff IT Engineer to lead Business Systems Analysts & Quality Systems Analysts along with taking on responsibilities of a Staff Business Systems Analyst to be a part of our Digital Experience team within the commercial organization. The ideal candidate will possess strong leadership abilities, Functional & appropriate technical expertise, and a keen understanding of the regulatory landscape. This role reports into the Global Information Services (GIS) team and works closely with digital marketing, technical development, and cross-functional commercial platform teams such as SAP & SFDC to deliver solutions. As a Staff Business Systems Analyst, you enable the delivery of eCommerce technology solutions, executing on operational plans as well as designing and implementing technology enhancements with a keen focus on customer experience. This position demands an individual with strong technical and communication skills who can contribute in a team environment and present well prepared, stakeholder-focused written communication. Day to day work involves collaborating with onsite Solution design team, Product owners, Subject Matter Experts (SMEs), project stakeholders and scrum team of developers, SQA and business analysts. You own the delivery of business requirements from elicitation, requirements definition, risk assessment, test planning, functional test verification to implementation. You possess a strong foundational knowledge of digital technologies, enterprise architecture and can lead requirements elicitation, solution evaluation and stakeholder engagement. You are recognized by colleagues as someone who can get things done and enable leadership to make strong, data driven and strategic decisions. Qualifications Education: Bachelor's degree in computer science, management information systems or information science, or a related field. Advanced degree preferred. Experience: At least 10+ years proven track record as a business systems analyst or business analyst with solid experience in requirements elicitation process through interviews, brainstorming, focus group, and prototyping; expertise in writing software requirements, process modeling, and data mapping Technical Skills: Proficiency with various software applications, including but not limited to: MS Office, MS Visio, Confluence, Jira, ValGenesis, Splunk, ServiceNow. Experience working in an Agile environment is preferred. Experience with eCommerce applications, SalesForce, SAP ECC, SAP HANA, B2B marketplaces is a plus. Proficiency in writing database queries and experience with reporting packages, databases (SQL Server, postgreSQL). Technical expertise in eCommerce platform implementation, business to business connections and integrations Leadership: Proven track record of leading teams, managing projects, and driving strategic initiatives. Communication: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering practical solutions. Regulatory Knowledge: Familiarity with industry regulations and standards related to clinical, quality, medical, and regulatory affairs. Time Zone Flexibility: Ability to work overlap with US-based time zones to facilitate effective communication and collaboration with global teams. Responsibilities Manage the Business Systems and Quality Systems Analysts Day to day tasks and report daily statuses. Leads and documents business and functional requirements definition sessions with business and technical stakeholders to better understand functional, data, user interface and non-functional requirements Facilitate and document As-Is/To-Be process flows, identify risk, assumptions and dependencies of business processes Manage stakeholder engagement by maintaining active and consistent communication regarding feature enhancements, requirements confirmation and approval decisions Apply business analysis methodologies, information systems and operational control concepts in broad technology settings Use effective communication and presentation skills to communicate concepts, gain buy-in, facilitate conflict resolution and recommended solutions Demonstrate strong knowledge of technology developments within domain and industry Collaborate across functional, organizational, and regional boundaries Organize activities and manage time efficiently to adhere to commitments and changing priorities with minimal supervision from the manager. Support business and technical teams by troubleshooting and resolving development and production defects Work with team members to identify process or system improvements Lead by example and help coach and mentor your peers and junior systems analyst on the team We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title Assistant I - IT Global Service Management Summary Job Description Summary Provide first level IT support for raised IT Incidents or IT Service requests as part of the Global IT Service Management team for Momentive. Be the main face of IT Service provided to the organization Responsibilities Include Key Tasks and Deliverables: Identify, troubleshoot and resolve IT support issues based on defined troubleshooting scripts and best practices. Execute these activities per defined KPI’s Pro-actively identify and communicate potential bottlenecks, problems and operational adjustments that improve the stability of IT operations. Identify key areas and support knowledge management based on IT Incidents and Service requests. Per requirements support IT projects and initiatives for testing, validation and document creation. Drive skillset improvement, knowledge sharing and intergroup training within the IT Service Desk to drive continuous service improvement (SME structure). Position Objectives Effectively resolve IT Incidents and IT Service requests submitted by Momentive end-users based on defined troubleshooting scripts, best practices and available knowledge management articles. Primary contact person for first line Incident resolution, knowledge sharing, coordination and communication of information required to be shared with IT Service Desk Analysts. Qualifications The following are required for the role Key Metrics (KPI's) First call resolution, Abandon call rate, Customer Satisfaction surveys Key Relationships Internal: End-users, Senior IT management, 2nd and 3rd line IT support groups and their manager. External: Software vendors and service providers. Third parties that host applications for Momentive across the region. Accountabilities Primary contact person for first line Incident resolution & Service Request fulfillment Knowledge sharing, coordination and communication of information required to be shared with IT Service Desk Analysts Provide main input for knowledge management opportunities Accountable to ensure adherence to IT policies and processes. Minimum Qualifications Must be fluent in Microsoft Office Outlook, Excel, Word, PowerPoint, and, Visio and Project; Atleast 6 months of year of IT Service Desk experience Preferred Qualifications Professional IT service management certifications preferred (ITIL) Educational Requirements Bachelor's degree related to Computer Sciences What We Offer At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. Join our Momentive team to open a bright future. #BePartoftheSolution About Us Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer’s products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time. Show more Show less
Posted 1 week ago
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The job market for Visio professionals in India is thriving, with a growing demand for individuals skilled in using this diagramming tool. Visio is widely used in various industries for creating flowcharts, diagrams, and visual representations of complex data. Job seekers with expertise in Visio can find promising career opportunities in India.
The average salary range for Visio professionals in India varies based on experience level: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum
A typical career path in Visio may include the following progression: - Visio Specialist - Visio Consultant - Visio Team Lead - Visio Manager
In addition to proficiency in Visio, individuals in this field are often expected to have knowledge or experience in: - Data visualization tools - Project management - Business process mapping
By preparing thoroughly for interviews and showcasing your expertise in Visio, you can confidently apply for job opportunities in India and advance your career in this dynamic field. Good luck with your job search!
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