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3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Position: Technical Writer/Senior Technical Writer Industry: IT Location: Gurgaon Salary: Up to 10LPA We are looking for a highly motivated individual with strong communication and excellent writing skills for documenting our products and solutions. You should be comfortable working both independently and collaboratively. You should be having knowledge on document processes and document tools. As a technical writer, you are expected to play a major role in planning and development of product/solution documentation. You will be working in agile environment with cross functional teams. Key Responsibilities As a technical writer, your key responsibilities will be to: Document ongoing software developments in applications, products, and services. For this you will have to liaise with software developers to create various documents, diagrams, info-graphics as needed. Plan documentation effectively by developing doc plans from agile stories, maintain schedules and share documentation status with the stakeholders. Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables. Contribute to process improvements for enhancing efficiency. Job Requirements Intermediate to expert level experience with documentation tools: Ms. Office (Word, PowerPoint, Visio), HelpNDoc, Robohelp, Madcap Flare, and other help authoring tools. Ability to work on multiple projects simultaneously, in a fast paced environment. Ability to work under tight timelines. Ability to work well in a team, and with minimum supervision. Ability to envision/create info-graphics is desirable. Experience using version control tools such as SVN. DITA knowledge is desirable. Knowledge about Enterprise Architect Tool will be a plus point. Preferred Qualification 3 years of related technical writing experience. Degree preferably in the fields of Journalism, Computer Science, or Electrical Engineering.
Posted 1 week ago
175.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Identify needs, opportunities, gaps, enhancements, and resolve user challenges within Business Conduct Monitoring Application (BCMA). Perform research and analysis of business process and products to identify where and how technical solutions and improvements may be developed Obtain and/or develop documentation and capture requirements that enable technical resources to determine how solutions and improvements may be implemented Perform user acceptance testing on new software solutions Monitor activities to meet deadlines and commitments relative to: monitoring end to end process, risk assessment, program documentation, testing plan, reporting, and action plans Utilize broad set of analytical tools/techniques for data mining, data cleansing, data extraction, analysis & transformation, data interpretation & insights, turn-key bundled analytic & reporting solutions Assess and validate application performance and integration of component systems and provide process flow diagrams. Assess and incorporate user story analysis and elaboration to optimize software solutions Participate in code reviews and automated testing Debug basic software components and identify code defects for remediation Support, and monitoring of software across test, integration, and production environments Critical Factors to Success · Demonstrated willingness to take initiative and act decisively · Creative mind that is not afraid of thinking differently to solve complex problems that have regulatory or compliance requirements · Exhibits an exceptional degree of ingenuity, creativity and resourcefulness in ensuring that we are delivering on our customer promise · Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives · Solid evidence of leadership with the capacity to quickly understand critical linkages and business strategies in a dynamic, ambiguous environment · Ability to present complex information clearly to groups and individuals · Excellent communication and relationship building skills · Strong written and oral communication skills coupled with solid presentation skills. This includes the ability to take analyze large sets of data and concisely convey messages to leadership and peers · Strong attention to detail and superior organizational and follow through skills Ability to operate in a complex environment and work on multiple projects at the same time Support business initiatives and foster positive relationships with the team and larger organization · Provide exceptional thought leadership while working with business partners · Obtain and/or develop documentation and capture requirements that enable technical resources to determine how solutions and improvements may be implemented · Monitor activities to meet deadlines and commitments relative to: monitoring end to end process, risk assessment, program documentation, testing plan, reporting, and action plans Utilize broad set of analytical tools/techniques for data mining, data cleansing, data extraction, analysis & transformation, data interpretation & insights, analytic & reporting solutions · Function as member of a development team by contributing to software builds through consistent development practices (tools, common components, and documentation) Qualifications: Bachelor’s in Information Technology/Computer Science/Engineering and/or relevant work experience. 2 years of relevant work-related experience in driving agile development processes with a consistent record of strong performance 1+ years of programming experience with Java, C#, .NET, or Python Strong analytical skills and experience with reporting and ability to drive business insights from data and provide actionable steps 1+ years of experience with SAS/SQL coding in a business environment (standard SAS/SQL functions, monitoring jobs, reviewing log files, macros) is a plus Experience with Tableau/Power BI is a plus 1+ year of experience with Big Data, MS Excel for data reporting and modeling, Hive, LINUX, SQL, Python, and Splunk. Highly organized and self-motivated individual who can combine problem-resolution, and critical thinking to apply a business lens to design customer-obsessed solutions Advanced knowledge using computer software programs and tools including Word, Outlook, Visio, Access, Excel, PowerPoint, etc We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 week ago
12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Morgan Stanley Business Analysis Manager - Vice President - Business Analysis Profile Description We’re seeking someone to join our team as Vice President as a Business Analysis Manager. The BA will lead requirements gathering, epic and user story creation for integration of the Positions, Balances and Activity data. Candidate will interface on a regular basis with different teams and stakeholders across Wealth Management Tech, including Operations teams, development, QA, and the global development team. The candidate should have previous experience in Agile framework with requirements writing in the form of Epics and User Stories. To be successful, the role will require the individual to understand the banking technology landscape, and to offer creative solutions that integrate current capabilities, and the ability to adapt to changing business requirements. WM_Technology Wealth Management Technology is responsible for the design, development, delivery, and support of the technical solutions behind the products and services used by the Morgan Stanley Wealth Management Business. Practice areas include: Analytics, Intelligence, & Data Technology (AIDT), Client Platforms, Core Technology Services (CTS), Financial Advisor Platforms, Global Banking Technology (GBT), Investment Solutions Technology (IST), Institutional Wealth and Corporate Solutions Technology (IWCST), Technology Delivery Management (TDM), User Experience (UX), and the CAO team. WM Product Technology Our WM business is one of the largest in the world with more than $2 trillion in client assets, $73 billion in lending balances, and nearly 16,000 Financial Advisors in 600+ offices across the U.S. Our Financial Advisors focus on delivering timely, customized solutions and services that help clients meet their financial and life goals. Our offering includes brokerage and investment advisory services, financial and wealth planning, access to credit and lending, cash management, annuities and insurance, and retirement services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Services Tech is a dynamic and fast-paced area within the Firm’s WM Technology Division. We are responsible for creating innovative technology solutions for the Digital Business Automation(DBA), one of the strategic growth areas of the Firm, providing document management, workflow and services to our WM clients. This includes state-of-the-art technology for a nationwide network of Private Bankers and product specialists who work with Financial Advisors to provide access to products and services such as online banking, cards, deposit products, residential mortgages, securities-based loans and tailored lending. If you are an exceptional individual who is interested in solving complex problems and building sophisticated solutions in a dynamic team environment, Services Tech is the place for you. Business Analysis This is Vice President Position that analyzes business processes, identifies needs, and establishes requirements to enhance efficiency and productivity through a blend of business acumen and analytical skills. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on… What You’ll Do In The Role Work as part of the Morgan Stanley- E*TRADE Agile Squad/Fleet on defining platform features and functional capabilities and data requirements. Analyze business processes, functions and procedures across multiple business units especially regarding ETL processes. Create and maintain data dictionaries including data sources, data mappings and necessary transformations. Create user stories for business and functional requirements, including workflow, business rules, and use cases. Act as liaison between business units and software development teams, management and users. Design business intelligence tools and dashboards to show project KPIs. Meet business unit objectives including cost estimates and date commitments Work with subject matter experts from the data sourcing teams to document requirements. Assist with QA/Testing to develop test plans and more detailed test cases. Work with the project team and business to identify and resolve issues that arise during projects or as part of day to day business operations. Actively contribute and participate in design and architecture discussions, daily stand-ups, and Agile Sprint planning sessions What You’ll Bring To The Role 12 + years of total working experience. At least 8 years' relevant experience in a business analyst would generally be expected to find the skills required for this role Knowledge of typical Wealth Management data sets: Positions, Activity, Securities Proficient in MS Office applications: Excel, MS Project, Visio, Word and PowerPoint Able to derive requirements from code snippets or pseudo-code Able to write simple SQL queries Experience within an Agile framework and related tools (e.g., JIRA) Understanding of basics of systems design such as multi-tier platforms Strong analytical and people skills, including thorough understanding of how to interpret customer business needs and translate them into application and operational requirements Flexible and open-minded for alternative solutions and able to drive implementation quickly with high degree of quality. Excellent verbal and presentation skills. Self-motivated, innovative and can work independently as well as in a team environment Willingness to learn and grow. Desired Skills 5+ years of demonstrated experience in a large complex banking/financial organization or major consulting firm acting as a Business/Data analyst or similar role. Understand how to create user flows and UI mockups Ability to query databases and read .Net code for analysis Previous financial services experience with emphasis on positions and activity What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Sapiens is on the lookout for a Lead Business Analyst to become a key player in our Bangalore team. If you're a seasoned BA pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens’ Digital (Data Suite) division, for more information about it, click here: https://sapiens.com/solutions/digitalsuite-customer-experience-and-engagement-software-for-insurers/ Designation: Lead Business Analyst Work closely with our internal stakeholders and customers to identify, validate and document new system requests, oversee proper implementation by providing acceptance criteria and act as a liaison between the business users and the developers Be an integral part of our dynamic agile team, become an expert with our innovative product and contribute to the product's vision. Roles & Responsibilities You are expected to take lead in all business discussions and act as a liaison between business users and Data development/technical team Experience in Property & Casualty (P&C) insurance is mandatory Experience in Re-insurance is mandatory Experience in Date Warehousing is preferred Participate in requirement discovery sessions and document key requirements / KPIs for creation of reports and dashboards Analyse and understand data requirements from different source systems (present in customer's landscape) Understand and enhance pre-designed insurance-specific target data models, meta data layer and data marts / star schema designs Work on data modelling and other data design activities on projects Document and map source system data points to a pre-defined insurance-specific targeted data model To drive creation of reusable components, frameworks and models from executed Data & Analytics projects Knowledge of Sapiens' core policy admin system data structures, tables etc. and perform transactions on the source systems to generate various data sets based on scenarios needed for BI / DWH Understand and document functional and technical requirement from customer Write Epics Write user stories Write acceptance criteria Write high level test cases Interact with clients on daily basis Show demo of the product by end of each sprint Interact with product team to understand out of box (OOB) solutions Co-ordinate with different internal core teams. Run Blueprint sessions with customers – Pre Sale Run A&D (Analysis & design) sessions with customers – Before development starts Support UAT Review the existing business process and provide recommendations. Requirements 5 to 7 years of professional experience in business analyst role with focused experience in BI/DWH Education qualification: MBA – advantage Must have prior experience in eliciting requirements from business users by way of workshops, brainstorming sessions, meetings Should understand the P&C and Re-insurance domain specific business processes and associated KPI (i.e. Key performance Indicators) Must have prior experience in creating functional & technical documents, Use Cases, User Stories, mock-ups, test cases and high and low-level design documents Should have experience in working with data models and data marts to delivery reporting & analytics solutions Ability to understand the data models and structures of complex technology systems Have experience in using at least one modelling tools viz., Visio, Open Modelsphere, Toad, ER-win, etc. is a plus Strong domain knowledge of Insurance Should have managed customers independently – must Strong verbal and written communication skills in English Willingness to travel and work at various customer sites across the globe Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens , please feel free report the incident at sapiens to sharedservices@sapiens.com .
Posted 1 week ago
5.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking an experienced Principal Genesys Cloud CX Consultant who will be responsible for designing, implementing, and supporting Genesys Cloud CX solutions for our clients. The ideal candidate will have extensive experience with Genesys Cloud CX, strong problem-solving abilities, and the ability to work closely with clients to understand their needs and deliver tailored solutions. Responsibilities: Design, implement, and support Genesys Cloud CX solutions to meet client requirements. Proficiency in Architect flows, IVR scripting, call routing (DTMF/speech), and SIP/VoIP fundamentals Conduct discovery sessions and create technical documentation for Genesys Cloud-related projects. Customize and integrate IVRs and data sources within the Genesys Cloud platform. Drive migrations from legacy environments to Genesys Cloud. Configure and manage queues and skills in Genesys Cloud. Provide technical expertise and support for Genesys Cloud implementations and integrations. Troubleshoot and resolve issues related to Genesys Cloud configurations and integrations. Collaborate with clients to gather requirements and design solutions that meet their needs. Deliver knowledge transfer sessions to clients and colleagues to enhance understanding of Genesys technologies. Maintain clear and effective communication with stakeholders and provide regular updates on project status. Generate technical documentation: Visio callflow diagrams, API specs, deployment plans. Excellent communication, stakeholder collaboration, and team leadership skills. Qualifications 5+ years of experience with Genesys Cloud CX, including WEM/WFM and digital channels. Strong expertise in Genesys Cloud CX, including hands-on experience with Amazon Web Services (AWS). Skilled in leveraging APIs for application development, including integration of high-level APIs into enterprise systems Ability to work closely with stakeholders to gather requirements and design solutions.Experience with technical documentation creation and writing. Fluent English written and spoken level. Bachelor's degree in Telecommunication, Computer Engineering, Computer Science, or a related technical discipline. Strong problem-solving abilities and attention to detail. + strong communacation skills. Ability to work independently covering client-facing expert role. Nice to have: Genesys Cloud Certified Partner, Genesys Cloud Certified Professional, or Genesys Cloud Certified Developer. Experience with other cloud platforms (e.g., Microsoft Azure, Google Cloud Platform). Regginald should provide pre-screening questions. We offer: The Chance to Make an Impact: grow alongside some of the tech industry’s premier talent, with a 99% project success rate delivering for some of the world’s biggest brands. Collaborate on projects that really matter, shaping the future of global industries for some of the biggest names in business. A Work From Anywhere Culture: make the most of the flexibility that comes with fully remote work, within a close-knit, values-driven community. Diversity and Empowerment: thrive in an inclusive and supportive multicultural environment, where differences are celebrated as a key driver of creativity and innovation. Our international culture of diversity gives everyone the chance to make a real difference – in their own way. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. A Better Way of Working: join a company that puts sustainability at the heart of everything it does. Our community is active on a range of sustainability issues, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality and inclusion. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Description Job Overview Successful Project Controllers display strong analytical, problem-solving, organizational, and written/oral communication skills. They should be detail-oriented team members who can consistently meet deadlines and possess the ability to work independently as needed. Computer, interpersonal and customer service skills are necessary. Project Controllers must be able to multi-task and demonstrate the ability to work with a diverse work group of stake holders. Responsibilities And Duties Work in Program Management as a Project Control Engineer. Develop & update Schedules in Primavera P6 as per procedure. Solve P6 related issues, identify critical paths, discuss with PMs and finalize schedules etc. Cost Management (Setting up CBS, setting up cost tracking sheet, analyzing Cost Variance, CPI, performance analysis, spreadsheet updates, etc.) Invoice review of Contractors as and when needed. Change management (review of change requests for compliance with established program standards and processes, coding of change records, etc.) Document management including Procedure creation and any such documents required in the projects. Workflow development in MS Visio or any other software (This includes understanding the project workflow, discussion, finalization and submission) Dashboard development (using Power BI) with schedule & cost data integration or as per the requirement. Work on Risk Management tool (Risk Register, RBS, Simulation tools etc) Effective Communication, Smart work, Proactiveness & ownership attitude is required. Produce any type of Project Control Deliverables within deadline and ensuring quality. Execute agile type of multiple projects under typical program/portfolio. Use of Aconex software for Cost & Document module Work on advance excel & Power BI to carry out any type of project analysis Qualifications Minimum BE/BTech Full time (Any Engineering Stream) Total Experience: 2-8 yrs. Should have experience in Primavera P6 advance using best work practices. Basic understanding of EPC Deliverable Sequence Candidate having working knowledge of Advance Excel is preferred. Interest to learn & develop project controls capabilities further. Excellent written & verbal communication skills. Basic understanding about the Project Management Knowledge areas & Planning Terminologies. Ready to work in 2nd shift (12:30 pm to 9:00 PM) to get 3-4 hours to coordinate with US Office according to the project requirements. Job Construction Services Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 252503 Job Hire Type Experienced Not Applicable #BMI N/A
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Hyderabad
Work from Office
SUMMARY Network Technician We are seeking a Network Technician to perform IP network and low current related work in projects. The ideal candidate will be responsible for the installation, termination, and commissioning of structured cabling systems for optical fiber and copper, including UTP network, low current cables, and more. The Network Technician will also be involved in various tasks such as installing network and server cabinets, configuring CCTV and IP camera systems, installing access control systems, and more. Responsibilities: Perform 1st fix installations including installing pipes, conduits, cable trays, cable ladder, floor boxes, etc. Perform all types of 2nd fix installations Splice optical fiber using fusion splicer machine Install and configure wireless antennas, access points, and raised floor systems for data centers Pull wire through conduits and holes in walls and floors Perform cable tests using cable analyzer Troubleshoot network connectivity related incidents Prepare site surveys and summit reports on results and requirements Create diagrams and layouts using AutoCAD and Visio Requirements Requirements: High school diploma in Computer Hardware, Networking, Electricity, or relevant degree Proficiency in AutoCAD Certificates in structured cabling systems preferred Minimum 3 years of experience as a network technician Ability to use OTDR, splicing machine fusion splicer, Fluke DSX 5000, and more Creative, patient, hardworking, and able to work under pressure Good communication skills in English Working Conditions: The job may require multitasking and working "other than normal working hours" as requirements dictate.
Posted 1 week ago
4.0 - 7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We are seeking an experienced Business Analyst with a strong background in the manufacturing domain to join our dynamic team. The ideal candidate should possess end-to-end manufacturing process knowledge, expertise in ERP systems like SAP and MES processes, and the ability to work effectively as a Product Owner in Agile Scrum teams. Proficiency in SQL is a plus. Responsibilities Gather functional and non-functional requirements from diverse stakeholders Guide elicitation activities and identify inconsistencies within project requirements Document requirements, propose solutions, and present feature enhancements Create process flow diagrams, user interface prototypes, and logical models Explain the necessity for system, process, or capability changes to stakeholders Identify and communicate risks, while offering options to mitigate them Validate testing strategies, support test plan creation, and write test cases Conduct and facilitate user acceptance testing (UAT) with business teams Collaborate with business stakeholders, technology teams, and third-party vendors Lead demonstrations and knowledge transfer sessions, incorporate feedback from stakeholders Review, qualify, and prioritize system bugs for resolution Participate in deployment activities, assist with cutovers, and perform post-deployment validation Leverage Agile methodologies for effective process management Requirements Minimum 4-7 years of experience in a Senior Business Analyst role Knowledge of DevOps, Microsoft Visio (or similar tools), and Dynamics 365 with intermediate proficiency Background in manufacturing ERP systems, such as SAP, and MES processes Skills in documentation tools like PowerPoint Understanding of end-to-end manufacturing processes, from sales order to batch dispatch Nice to have Proficiency in SQL for data querying and analysis Familiarity with Agile frameworks and the ability to perform a Product Owner’s role Capability to work in multi-disciplinary teams involving QA engineers and developers #EasyApply
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Gurugram, Haryana, India
Remote
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Qualification And Minimum Entry Requirements Chartered Accountant with 0 to 1 year of experience in US-based internal audit, SOX advisory, financial controls, contract compliance, and credit reviews Strong understanding of financial and operational audits, and ability to design and assess internal controls over financial reporting and SOX 404 Must have proficiency in Excel, Word, PowerPoint, and MS Visio and openness to leverage new tools. Comfortable with hybrid work environment, strong project management, time management, prioritization and multitasking skills. Excellent verbal and written communication skills in English required for frequent communication with RSM International clients. Ability to travel to meet business needs and work collaboratively with others in-person and remotely. Position and Key Responsibilities As a part of RSM USI’s growing Process Risk and Controls Practice, you will have the opportunity to draw from your experience and knowledge while continuing to grow your leadership skills through a high degree of client and industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities. In the Process Risk and Controls Practice, we frequently work with US engagement teams as or alongside a client’s internal audit function, the chief risk officer or risk function, Sarbanes-Oxley project team, and various other members of management tasked with managing risk. Our advisors help our clients with identifying and prioritizing risk and leveraging process and controls to reduce risk exposure. Contributions to Firm Culture Be open to new ideas and challenges and help foster a culture that encourages people to ask questions, think creative, seek diverse perspectives, and challenge those around you. Develop executive presence through interactions with management within RSM and our clients. Develop meaningful relationships with client personnel and colleagues. Support RSM’s goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions. Client Experience Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members. Learn about the industries and clients that we serve in the middle market and leverage your understanding to become your clients’ trusted advisor. Execute components of internal audit under offshore delivery model in an effective and efficient manner Create/review narratives or flowcharts for a process. Identify and review all risks and controls for a process as needed. Use problem solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions to best advise our clients. Exercise professional skepticism, judgment and adhere to the code of ethics while on engagements. Work collaboratively as a part of the team and communicate effectively with clients and RSM consulting professionals, supervisors, managers, and senior management in the U.S. daily. Talent Experience Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment. Proactively seek out opportunities to learn from team members, build a coaching/mentoring network and take advantage of training opportunities to continually expand skills. Commit to self-development in response to constructive feedback received. Business Development Participate in relevant industry associations and learning/development events to build industry perspective and contacts. Subscribes to and actively read industry publications and share relevant information with clients as considered applicable. Gain knowledge of key fundamentals, regulatory environment, and terminology for your relevant industries Build an internal network and become aware of other services provided by the firm. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 week ago
2.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Support Engineer, IP Role Description Summary The IP Global Support Engineer is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. Primary Responsibilities / Key Result Areas Network Monitoring and Troubleshooting (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Proactively identify and resolve network issues to minimize downtime and optimize performance. Incident Management (Shared Responsibility): Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility): Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Change Management (Shared Responsibility): Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance. Collaboration and Escalation (Shared Responsibility): Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. SAS L1 Support (Shared Responsibility): Deliver 24/7 first-level support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Required Qualifications & Experience 2-5 years of technical support experience in satellite, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor’s degree in Telecommunications, Information Technology, or related field. CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here.
Posted 1 week ago
3.0 - 8.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Autodesk AutoCAD Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an CAD / MSVisio Engineer, you will engage in a variety of tasks that ensure the smooth operation of production and development systems. Your typical day will involve providing technical support and maintenance for software products, both remotely and onsite. You will work with various platforms, addressing issues related to hardware and software, and implementing technology solutions at the operating system level. Your role will require you to troubleshoot basic and intermediate level problems, ensuring that all systems function optimally and meet the needs of users and stakeholders. Roles & Responsibilities:Under Limited Supervision, prepare CAD diagrams based on Wireless designs. Some of the tasks included are:- Coordinate with Network Engineering Team and understand wireless designs- Ability to comprehend network designs and convert it into documents. Ability to manage multiple tasks, complex projects, and short deadlines. Professional & Technical Skills: - Must To Have Skills: CAD and MS-Visio knowledge IT Networking knowledge Communication skills Additional Information:- The candidate should have minimum 3 years of experience in Autodesk AutoCAD.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Deputy Manager, Data Management Gurgaon/Bangalore, India AXA XL recognizes data and information as critical business assets, both in terms of managing risk and enabling new business opportunities. This data should not only be high quality, but also actionable - enabling AXA XL’s executive leadership team to maximize benefits and facilitate sustained dynamic advantage. Our Chief Data Office also known as our Innovation, Data & Analytics team (ID`) is focused on driving innovation through optimizing how we leverage data to drive strategy and create a new business model - disrupting the insurance market. Innovation, Data & Analytics (IDA) team at AXA XL is committed to building industry leading data ecosystem and engagement platform transforming our enterprise data warehouse, reporting, and management information capabilities. Master Data Management (MDM) is at the heart of the platform and architecture supporting this delivery. The MDM team is accountable for management of competency development, vision, strategy, and execution for all organization MDM and RDM (Reference Data Management) capabilities across the reference, party and product data domains. Drive product championship of MDM to ensure existing capabilities and future direction are on pace with industry and business needs. Develop and promote continuous improvement to enable conversion of time spent managing BAU to future strategic initiatives. Delivery of project and production support changes / enhancement requests within defined SLA based on business priorities and demand. What You’ll Be DOING What will your essential responsibilities include? Support the advancement of MDM capabilities such as hierarchy management, stewardship & workflow management. Perform reference data management change requests as per business requests. Lead the automation of reference data stewardship capabilities utilizing EBX workflows. Support MDM Architect to ensure MDM design & best practices are adhered to. Regular interaction with key Stakeholders and project sponsors to understand their needs to Master data management domain, creating the requirement document and provide solutions to the business. Support the development of MDM capabilities in EBX across multiple domains (Reference, Master, Party). Perform data analysis to understand data issues and proactively work with data stewards and other stakeholders to support resolution of data issues. Perform unit tests and UAT tests on MDM changes as per requirements. Collaborate and integrate with other teams in IDA/Outside of IDA as per project/operational requirements to support Reference data management. You will report to the Delivery Lead, MDM. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Undergraduate University degree with relevant years of experience in master data management. Understanding on Master data and Reference data desirably in Insurance / financial services. Hands on experience on TIBCO EBX or other MDM/RDM applications. Hands on experience on Software development lifecycle (SDLC) including requirement gathering and analysis. Hands on experience in creating business requirement documents (BRD). Should have worked on SQL Server (SQL Server 2008 and greater). Understanding of Agile methodologies and scrum framework. Excellent communication (written and verbal) and interpersonal skills. Excellent problem solving and analytical skills. Excellent organizational skills, time management, multi-tasking and coordination skills. Working knowledge in Visio & Office 365 apps to support documentation & best practices in CoE. Desired Skills And Abilities Must be able to work well under pressure and consistently meet deadlines. Need self-directed & mature individual who can work with global stakeholders across different time zones. Understands cultural differences and is effective working in a diverse environment. Must be prepared to go the “extra mile”. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability.
Posted 1 week ago
8.0 - 10.0 years
8 - 13 Lacs
Bengaluru
Work from Office
PURPOSE OF THE ROLE : - Provide Analysis & Design model (High Level Design) / Architecture and a direction for a project Own Analysis & Design model (HLD) or architecture of a project Ensure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations 2. Understand the customer and end user requirement (both explicit and implicit) 3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation 4. Support functional requirements gathering. 5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the project in-line with the overall project scope 2. Develop & own Architect / High Level design. Ensure and own high quality technical deliverables 3. Work with Analyst & designer / Senior developers to ensure detailed design is as per architecture, standards and meets all the requirement (Implicit and explicit) 4. Work with developer to ensure implementation / development of code as per the design & standards and meets requirement (implicit and explicit) 5. Assist PO / Architect in developing detailed project plan 6. Assist Project Lead for the successful execution of the project (estimation, dependency identification, reviews, customer satisfaction, etc) 7. Adherence to standards and guidelines 8. Peer reviews 9. Ensure on-time delivery of allocated tasks 10. Support during software deployment and post go-live activities 11. Root cause analysis & corrective measures on defects / issues identified 1. Contribute to Organizational knowledge base thus bringing in reusability and reducing operational cost 2. Quality of deliverables as defined by the SLK Process and thus reduce re-work 3. Contribute to re-usable of code / components 1. To guide / mentor Analyst & Designer and development team to perform their job efficiently 2. Conducting reviews with team members on the work assigned and resolve if there are any issues / concerns on the deliverables. 3. Help Project owner in identifying and allocating right resources, considering the project needs , skill set and aptitude of the resources 4. Team Collaboration 5. Learning initiatives as per the plan 1. Explore new technology trends and apply in appropriate scenarios to deliver value to team, customer and Organization 2. Be appraised about trends in technology / domain related solution EDUCATION QUALIFICATION Engineering Graduate / BSc in Computer Science / Information Science or Equivalent MINIMUM EXPERIENCE REQUIRED 8 to 10 Yrs of IT experience in Development. DOMAIN/ FUNCTIONAL SKILLS SDLC understanding Engineering Concepts (Design and Programming) Design concepts and associated tools Programming languages and associated tools Development process and associated tools MS Office (word, Excel, Power point, visio, etc)skills
Posted 1 week ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
PURPOSE OF THE ROLE : - To develop / maintain a module as per the design Detailed design or Impact Analysis of a module KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Understand the customer expectations and perform Detailed design 2. Understanding requirements of the modules/components assigned in-line with the overall project scope. 3. Assisting Analyst & Designer in Module Analysis & Design. 4. Implementing/developing the code as per design. 5. Adherence to coding standards and guidelines 6. Ensure on-time quality delivery of allocated tasks 7. Compliance to SLK policies and procedures like Timesheet/Leaves management etc. 8. Assisting Analyst & Designer in preparation of Integration Test Plan 9. Providing support during integration testing, system testing 10. Resolving any defects reported by peer reviews, independent verification and validation and testing. 11. Peer review 1. Quality of code as defined by the SLK Process and thus reduce re-work 2. Contribute to re-usable of code / components 1. Participate in Customer Calls 2. Provide Status reports as per defined timelines 1. Team Collaboration 2. Learning initiatives as per the plan 3. Guiding junior Developers and Developers in their role EDUCATION QUALIFICATION Engineering Graduate / BSc in Computer Science / Information Science or Equivalent MINIMUM EXPERIENCE REQUIRED 3 to 5 Yrs of IT experience in Development. DOMAIN/ FUNCTIONAL SKILLS SDLC understanding Engineering Concepts (Design and Programming) Design concepts and associated tools Programming languages and associated tools Development process and associated tools MS Office (word, Excel, Power point, visio, etc)skills
Posted 1 week ago
3.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
PURPOSE OF THE ROLE : - To develop / maintain a module as per the design Detailed design or Impact Analysis of a module KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Understand the customer expectations and perform Detailed design 2. Understanding requirements of the modules/components assigned in-line with the overall project scope. 3. Assisting Analyst & Designer in Module Analysis & Design. 4. Implementing/developing the code as per design. 5. Adherence to coding standards and guidelines 6. Ensure on-time quality delivery of allocated tasks 7. Compliance to SLK policies and procedures like Timesheet/Leaves management etc. 8. Assisting Analyst & Designer in preparation of Integration Test Plan 9. Providing support during integration testing, system testing 10. Resolving any defects reported by peer reviews, independent verification and validation and testing. 11. Peer review 1. Quality of code as defined by the SLK Process and thus reduce re-work 2. Contribute to re-usable of code / components 1. Participate in Customer Calls 2. Provide Status reports as per defined timelines 1. Team Collaboration 2. Learning initiatives as per the plan 3. Guiding junior Developers and Developers in their role EDUCATION QUALIFICATION Engineering Graduate / BSc in Computer Science / Information Science or Equivalent MINIMUM EXPERIENCE REQUIRED 3 to 5 Yrs of IT experience in Development. DOMAIN/ FUNCTIONAL SKILLS SDLC understanding Engineering Concepts (Design and Programming) Design concepts and associated tools Programming languages and associated tools Development process and associated tools MS Office (word, Excel, Power point, visio, etc)skills
Posted 1 week ago
5.0 - 10.0 years
7 - 11 Lacs
Hyderabad
Work from Office
JOB DESCRIPTION: The Senior ServiceNow Business Analyst will work as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. The business analyst s primary responsibility is to provide specific ITSM process (such as Incident Management, Problem management, Asset Management, Configuration Management and Knowledge Management) support to the preparation and evaluation of technical documents, analysis, briefings and recommend solutions that enable the organization to achieve its goals. ESSENTIAL DUTIES: Requirements Gathering Prepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to brainstorming, interviews, surveys, requirements workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions. Document elicitation results and validate with project team to ensure stated requirements align with the projects teams understanding of the requirements. Requirements Analysis Work with project team to prioritize requirements and agree on assumptions and constraints. Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience. Work with project team to verify and validate requirements through review of requirements. Requirements Management & Communication Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely. Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by internal project team members who base their work on the requirements. Represent requirements using alternative views (ex. models/diagrams) where appropriate. Communicate requirements to ensure all project team members have a shared understanding of the solution and secure requirement confirmation/approval from project team members. Manage issues and changes to baselined requirements by identifying business impact of the changes and through effective application of change control processes and tools. Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans. Manage requirements documentation for reuse. Solution Assessment & Validation Works with project team to ensures proposed solutions align with requirements and maximizes value. Defines requirements for solutions needed to transition from an existing solution to a new one. Define acceptance criteria, perform gap analysis on proposed solutions, and make recommendations. Work with project team to evaluate impact of defects and to develop plans for resolution or other mitigation. EDUCATION Bachelor s degree in related field or equivalent experience. TECHNICAL SKILLS Proficient in Microsoft Office products such as Outlook, Word, Excel, and Visio Experience with ServiceNow modules Knowledge of defect tracking processes and tools SPECIAL REQUIREMENTS SPECIFIC TO JOB Ability to work in a highly collaborative environment and consult effectively with employees at all levels. A strong knowledge of ServiceNow and IT systems. Strong attention to detail, motivation, and ability to take initiative. ServiceNow end user and customer communication skills. Listening, observation, and oral communication skills; understand what people say and detect what they might be hesitant to say. Analytical skills: critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish solution ideas from requirements, and distinguish user requests from underlying needs. Facilitation skills; lead requirements elicitation workshops. Organizational skills : work with the vast array of information gathered during elicitation and analysis and manage rapidly changing information. Writing skills; communicate information effectively to all levels of internal and external project team members. Interpersonal skills: help negotiate priorities and resolve conflicts among project team members. Modeling skills: represent requirements information in graphical forms that augment textual representations. Time management skills : manage multiple tasks and responsibilities at once with the ability to quickly pivot and reprioritize accordingly. EXPERIENCE Minimum of 5 to 10 years of business analysis experience working in a development environment. Highly knowledgeable in best practices relating to ITSM, particularly ITIL. Working with software engineers to ensure requirements effectively support the development and execution of test plans, including test cases/scripts/scenarios. Understands project management methodologies. Experience with both structured and object-oriented analysis techniques. Proven experience in operational business process improvement. Knowledge of Agile methodologies and other tools supporting fact-based decisions. PREFERRED REQUIREMENTS Experience with ServiceNow. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus. com/careers/india. html . Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus. com .
Posted 1 week ago
3.0 years
1 - 4 Lacs
Hyderābād
On-site
Join our team to revolutionize financial data access and empower customers with innovative solutions. As a Product Owner within the Digital Import Aggregation team, you will collaborate with technology, design, and business stakeholders to develop tools that enable customers to safely access their financial data. You will play a key role in creating innovative experiences while adhering to data sharing principles of security, customer control, convenience, and privacy. Job Responsibilities Collaborate with product owners, design, and other stakeholders to understand customer needs and define feature requirements. Manage projects, navigate complex organizations, and create networks to accomplish critical objectives. Define metrics and KPIs for Import Aggregation use cases and features to inform the overall roadmap. Create flow diagrams that capture user experience and technology interactions. Componentize initiatives into executable Epics for further refinement with technology partners. Identify and sequence dependencies across feature teams. Lead refinement sessions to define and write Stories in collaboration with development teams. Work closely with Product Managers, Project Management, and Agility Leads on the prioritization and scheduling of Stories to meet sprint and release goals. Required Qualifications, Capabilities, and Skills Minimum of 3 years of experience in financial services, digital platforms, and/or software development, preferably as a Product Owner. Experience in working with and documenting requirements for APIs and diverse database technologies (SQL, Oracle, Cassandra etc.). Strong understanding of and ability to work within Agile methodology. Proven track record delivering large, complex initiatives from Discovery to Delivery. Must be proficient in JIRA; proficiency in Visio, PowerPoint, and Excel preferred. Commitment and self-motivation suitable to a start-up team. Preferred Qualifications, Capabilities, and Skills Experience working with vendors and third-party partnerships. Familiarity with digital product business cases for financial service products. Past experience working with UI team. Strong data analytics skills and familiarity with API-based events and data models.
Posted 1 week ago
3.0 years
3 - 4 Lacs
Hyderābād
On-site
Join our team to enhance your career in product management with a focus on data privacy compliance. As a Senior Product Associate in the Privacy Product team, you will drive the development of JPMC Data Privacy tools, ensuring alignment with privacy legislation. You will collaborate with IT teams and communicate progress to diverse audiences. Job Responsibilities: Maintain progress against product roadmaps, balancing demands and release schedules. Translate tactical requirements into actionable material for releases. Collaborate with IT partners to ensure product demands are met. Create and document user stories for developers and testers. Participate actively in agile scrum ceremonies and meetings. Coordinate and execute UAT testing to ensure deliverables meet design requirements. Support internal and external teams for integrated testing needs. Develop communication and presentations for executive leadership. Required Qualifications, Capabilities, and Skills: Bachelor's degree in computer science, business, or related field. 3+ years of product or related experience. Experience in converting product requirements into agile epics and stories. Understanding of software development cycle and agile methodology. Proven success working with various internal/external teams. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, SharePoint, JIRA, SQL/queries.
Posted 1 week ago
10.0 years
3 - 6 Lacs
Hyderābād
On-site
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Work Location : Hyderabad General Summary The Linux Administrator is responsible for developing, maintaining, and supporting CommScope’s Unix-based and hybrid cloud infrastructure to ensure high availability, reliability, and scalability. The role now includes managing both on-premises and Microsoft Azure cloud services , integrating automation, DevOps, and Infrastructure as Code (IaC) practices. You will support VMware, Nutanix, and Azure environments, leveraging Red Hat Linux, Ansible, and Terraform/Bicep to maintain a secure and resilient infrastructure. How You’ll Help Us Connect The World Implement, manage, and maintain Unix/Linux infrastructure supporting critical business systems across on-prem (VMware, Nutanix) and Azure cloud environments . Manage Azure virtual machines, storage accounts, networking (VNet, NSG, DNS) , and identity management (Azure AD, LDAP) . Develop and manage Infrastructure as Code (IaC) using Terraform or Bicep for automated provisioning. Integrate Ansible/Ansible Tower for configuration management and patch automation. Troubleshoot complex system malfunctions; isolate errors related to OS, storage, network, hardware, or cloud components. Implement backup and disaster recovery strategies using Commvault, Veeam, or NetBackup . Plan and execute upgrades across on-prem and cloud systems; install and configure Linux, middleware, and cloud tools. Monitor usage, capacity, and performance; define auto-scaling rules and alerts using Azure Monitor , Log Analytics , or similar tools. Maintain updated documentation (Visio layouts, runbooks, cloud templates, software/hardware inventory, licensing). Collaborate cross-functionally to support DevOps practices in CI/CD workflows (using Azure DevOps Pipelines ). Provide technical guidance to junior staff and act as a Tier-3 escalation point. Handle ticket queue; manage SLAs, incident resolution, and change requests efficiently. Related Education & Experience Bachelor’s degree in IT, Computer Science, or equivalent. 10+ years of experience in Linux administration , including 3+ years in cloud-based infrastructure (preferably Azure) . 5+ years in Unix Systems Administration; 3+ years with VMware and/or Nutanix . 3+ years with scripting & configuration management tools (Ansible, Bash, PowerShell, Python). Strong experience in Terraform/Bicep for cloud provisioning. You Will Excite Us If You Have Technical Skills Advanced Linux (RHEL) system administration Certified Azure Administrator Associate (AZ-104) or higher preferred Strong knowledge of Ansible , Ansible Tower, and shell scripting VMware vSphere, ESXi, and Nutanix cluster management Networking: TCP/IP, DNS, DHCP, IPsec, routing Storage administration: SAN/NAS (HPE, NetApp), Azure Blob/File Storage Proficiency in Azure services : VM, VNet, NSG, Load Balancers, Azure AD, Azure Storage Strong grasp of DevOps pipelines and CI/CD tools using Azure DevOps Experience in creating and managing Terraform or Bicep templates Backup and disaster recovery practices; Commvault, Veeam, or NetBackup Soft Skills Strong troubleshooting and diagnostic abilities Excellent communication and stakeholder management skills Proactive, team-oriented, and customer-service focused Ability to train and mentor junior engineers Demonstrated success in managing projects and implementing automation Bonus Experience (Good to Have) Administering Solaris 9/10/11 , LDOMs/Zones Red Hat Satellite for patch management Cloud tenant management in AWS/GCP (in addition to Azure) Familiarity with Kubernetes, Docker , or hybrid container environments Exposure to ITIL practices and ticketing systems (Freshworks/ServiceNow) Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo ; ;
Posted 1 week ago
5.0 years
0 Lacs
Hyderābād
On-site
JOB DESCRIPTION Are you ready to transform the way customers access and manage their financial data? Join our Digital Import Aggregation team at J.P. Morgan, where your expertise will drive innovative solutions that empower customers to make informed financial decisions As a Product Manager within the Digital Import Aggregation team, you will collaborate across product technology and experience platforms, partnering with Product Owners, Design, Technology, and business stakeholders. You will play a key role in expanding our product offerings to a broad customer base, emphasizing product design and delivery. Your strong data analytics skills and familiarity with API-based events and data models will be crucial in driving success. Job Responsibilities : Collaborate with product owners, design, and stakeholders to define feature requirements. Manage projects, navigate complex organizations, and create networks to achieve objectives. Define metrics and KPIs for use cases and features to inform the roadmap. Create flow diagrams capturing user experience and technology interactions. Componentize initiatives into executable Epics for refinement with technology partners. Identify and sequence dependencies across feature teams. Lead refinement sessions to define and write Stories with development teams. Work closely with Project Management and Scrum Masters on prioritization and scheduling. Sponsor and define customer research to validate engagement hypotheses. Escalate and prioritize production defects, participating in triage and remediation. Participate as a product leader in Agile scrum events. Required Qualifications, Capabilities, and Skills : 5+ years of experience in financial services, digital platforms, or software development Experience with APIs and diverse database technologies; Strong understanding of Agile methodology. Proven track record leading large, complex initiatives from Discovery to Delivery. Experience with vendors and third-party partnerships. Proficiency in JIRA; Visio, PowerPoint, and Excel. Commitment and self-motivation suitable for a start-up team. Preferred Qualifications, Capabilities, and Skills : Experience in financial services product management. Strong analytical and problem-solving skills. Ability to work effectively in a collaborative team environment. Excellent communication and interpersonal skills. Innovative mindset with a focus on customer-centric solutions. past UI team experience a plus. Familiarity with digital product business cases for financial service products. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Posted 1 week ago
7.0 years
3 - 6 Lacs
Hyderābād
On-site
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Work Location: Hyderabad General Summary The Windows Administrator / Analyst is responsible for developing, supporting, and optimising CommScope’s Windows-based and hybrid cloud infrastructure. This role will support both on-premises data centers and cloud (Azure/AWS) environments, ensuring high system performance, availability, and reliability. In addition to traditional Windows Server and VMware support, the role includes Azure cloud infrastructure management, Infrastructure as Code (IaC) using Bicep/Terraform, and automation through DevOps pipelines. How You’ll Help Us Connect The World Design, implement, and manage Windows server infrastructure (2012, 2016, 2019) across on-premise and Azure cloud environments. Support data centers and hyper-converged infrastructure (Cisco UCS, HPE, Dell, Nutanix) with high-availability configurations. Administer and automate VMware vSphere/ESXi environments, ensuring performance and failover readiness. Administer Azure IaaS workloads, storage accounts, VNets, NSGs, hybrid identities, and security groups. Create and manage Infrastructure as Code (IaC) using Terraform or Bicep for provisioning and change control. Automate deployments and server configurations using Azure DevOps Pipelines and PowerShell scripting. Monitor and troubleshoot system performance, network connectivity, and cloud-native resources. Perform regular system upgrades, patching, and vulnerability remediations in coordination with InfoSec. Lead implementation of backup and disaster recovery solutions using Veeam, Commvault, or NetBackup. Maintain clear and detailed documentation, including Visio diagrams, system inventories, SOPs, and cloud architecture diagrams. Collaborate cross-functionally to plan and execute new infrastructure projects and cloud migrations. Related Education & Experience Bachelor’s degree in information technology, Computer Science, or a related field. 7 to 9 years of total experience with a minimum of 5+ years in Windows Systems Administration, 3+ years in VMware, and recent hands-on Azure administration experience. Strong scripting background (PowerShell or Bash) for configuration and automation. Experience managing hybrid infrastructure and data center operations. You Will Excite Us If You Have Core Technical Skills Proven experience administering Windows 2012/2016/2019 (AD, DNS, DHCP). Certified Azure Administrator Associate (AZ-104) or higher preferred. Experience with Terraform or Bicep to manage Azure infrastructure as code. Hands-on experience with Azure DevOps pipelines, ARM templates, and automation workflows. Good understanding of cloud networking (VNet, NSG, VPN, ExpressRoute) and cloud storage (Blob/File/Managed Disks). VMware vSphere, ESXi administration and troubleshooting. Familiarity with Zerto, Veeam, Commvault, or other enterprise backup solutions. Experience supporting Cisco UCS, Dell EMC, or HPE physical infrastructure. Strong understanding of identity and access management – AD, Azure AD, LDAP integration. Bonus Skills Experience in AWS or GCP cloud operations is a plus. Experience with Red Hat Satellite or Linux systems (helpful in hybrid environments). Exposure to ITIL-based ticketing systems like ServiceNow. Understanding of SIEM tools, patch management, and system health monitoring. Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo
Posted 1 week ago
4.0 years
2 - 4 Lacs
Hyderābād
On-site
About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview Zelis Price Optimization Implementation Services is seeking to hire a Business Reporting and Process Analyst. This blended role is responsible for enabling high quality business analytics solutions and to identify ways to improve the departments’ workflow, policies and methodologies; all with the goal to deliver valued business outcomes and lead to informed decisions for Zelis’ key stakeholders as well as Implementation Services departmental leadership. The Business Reporting and Process Analyst works as a part of the Price Optimization Implementation Services team. The new role will report to Sr. Manager, Implementation and will be an individual contributor positioned in Zelis’ Hyderabad, India office. KEY RESPONSIBILITIES Supports standing and ad hoc reporting requests and responsible for the data integrity for the Implementations team. Interact with all areas of Price including, but not limited to Client Services, Service Operations, Implementation Services, Adjudication Partnership, Learning Services, and Product Management to adequately gather and execute Implementations reporting. Gather reporting requirements for Implementations and document the “as is” processes for gathering, reviewing, synthesizing and presenting reportable data; this require coordination between cross-functional teams (including but not limited to the Power BI team, Product Owners and General Managers. Gather and analyze critical business process and reporting details and propose recommendations based upon the data gathered and current and future state departmental needs. Translate departmental requirements into actionable measurement and deliver reporting tools and process documentation that are clearer, more detailed and more complete; this could involve a translation of existing requirements along with the determination and development of new requirements. Serve a key participative role in the future, “to be” development efforts; recommend efficiencies in reporting and processes that could include, but not limited to, reporting cadence, data capture, data presentation, process modification, technology enhancements, efficiency measurements, etc., Collaborate with Implementations leadership to determine areas of upstream and/or downstream impact that may cause variances in reporting or processes. Provide verbatim commentary on data to identify trends, positive or negative, along with evidentiary data supporting and/or explaining these trends including influence from collaborating departments within or outside of Implementations. Communicate reporting and process discrepancies to leadership and to encourage internal problem-solving and overall alignment. Collaborate with reporting and/or process counterpart to ensure process and reporting alignment through the Implementations areas. Review processes on a regular and timely basis to determine whether they are up-to-date with internal Zelis and external industry standards. Develop a communication strategy and/or cadence to help inform the leading indicators of trends or potential issues by developing baseline measurements and identifying where there is a deviation. Ensure that all reporting complies with state and federally mandated legislation relevant to our business (e.g., HIPAA and other data protection requirements). Collaboration to ensure that any needed learning resources are properly generated and that potential reporting changes align with QA conditions while also compiling data to inform associate performance metrics to generate KPI measurements. Embrace an environment of continuous improvement and innovation within the Implementations area. REQUIRED EXPERIENCE / SKILLS Bachelor’s Degree in Business, Statistics, Mathematics, Economics, Accounting or Finance or a related field. 4+ years of experience in data analysis, reporting or business intelligence. Advanced proficiency in Microsoft Excel, Microsoft Access, SQL, SmartSheet, Microsoft Access, Microsoft Visio, Lucidchart and other data and process capture tools. Ability to work with large data sets and analyze complex data. Excellent communication and presentation skills. Strong attention to detail and accuracy. Experience with data visualization tools such as PowerBI and SSRS leading to advanced charts, graphs and other visual data expressions. Proficient understanding of statistical analysis and modeling. Knowledge of database design and data warehousing principles. Ability to work independently and to self-prioritize workload, meet deadlines, and adjust to unforeseen circumstances requiring an expedited response. Ability to collaborate and interact between teams; along adapting to varying management styles and approaches. Ability to understand the core roles & responsibilities of each department; and how individual departments interact with other areas and how they can each impact the others’ processes. Demonstrated acumen for summarizing data and providing commentary at a variety of levels including executive summaries. Experience in a fast-paced, deadline-driven environment while demonstrating superior organizational and time management skills. Strong command of spoken and written English. Experience working in agile development environments including JIRA. Ability to prioritize and manage multiple concurrent projects. PREFERRED EXPERIENCE / SKILLS Experience in the healthcare technology industry Experience in a client services, client support, client experience. Experience with data visualization tool, Power BI.
Posted 1 week ago
175.0 years
8 - 9 Lacs
Gurgaon
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Identify needs, opportunities, gaps, enhancements, and resolve user challenges within Business Conduct Monitoring Application (BCMA). Perform research and analysis of business process and products to identify where and how technical solutions and improvements may be developed Obtain and/or develop documentation and capture requirements that enable technical resources to determine how solutions and improvements may be implemented Perform user acceptance testing on new software solutions Monitor activities to meet deadlines and commitments relative to: monitoring end to end process, risk assessment, program documentation, testing plan, reporting, and action plans Utilize broad set of analytical tools/techniques for data mining, data cleansing, data extraction, analysis & transformation, data interpretation & insights, turn-key bundled analytic & reporting solutions Assess and validate application performance and integration of component systems and provide process flow diagrams. Assess and incorporate user story analysis and elaboration to optimize software solutions Participate in code reviews and automated testing Debug basic software components and identify code defects for remediation Support, and monitoring of software across test, integration, and production environments Critical Factors to Success Demonstrated willingness to take initiative and act decisively Creative mind that is not afraid of thinking differently to solve complex problems that have regulatory or compliance requirements Exhibits an exceptional degree of ingenuity, creativity and resourcefulness in ensuring that we are delivering on our customer promise Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives Solid evidence of leadership with the capacity to quickly understand critical linkages and business strategies in a dynamic, ambiguous environment Ability to present complex information clearly to groups and individuals Excellent communication and relationship building skills Strong written and oral communication skills coupled with solid presentation skills. This includes the ability to take analyze large sets of data and concisely convey messages to leadership and peers Strong attention to detail and superior organizational and follow through skills Ability to operate in a complex environment and work on multiple projects at the same time Support business initiatives and foster positive relationships with the team and larger organization Provide exceptional thought leadership while working with business partners Obtain and/or develop documentation and capture requirements that enable technical resources to determine how solutions and improvements may be implemented Monitor activities to meet deadlines and commitments relative to: monitoring end to end process, risk assessment, program documentation, testing plan, reporting, and action plans Utilize broad set of analytical tools/techniques for data mining, data cleansing, data extraction, analysis & transformation, data interpretation & insights, analytic & reporting solutions Function as member of a development team by contributing to software builds through consistent development practices (tools, common components, and documentation) Qualifications: Bachelor’s in Information Technology/Computer Science/Engineering and/or relevant work experience. 2 years of relevant work-related experience in driving agile development processes with a consistent record of strong performance 1+ years of programming experience with Java, C#, .NET, or Python Strong analytical skills and experience with reporting and ability to drive business insights from data and provide actionable steps 1+ years of experience with SAS/SQL coding in a business environment (standard SAS/SQL functions, monitoring jobs, reviewing log files, macros) is a plus Experience with Tableau/Power BI is a plus 1+ year of experience with Big Data, MS Excel for data reporting and modeling, Hive, LINUX, SQL, Python, and Splunk. Highly organized and self-motivated individual who can combine problem-resolution, and critical thinking to apply a business lens to design customer-obsessed solutions Advanced knowledge using computer software programs and tools including Word, Outlook, Visio, Access, Excel, PowerPoint, etc We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Delhi
On-site
Job requisition ID :: 86624 Date: Jul 22, 2025 Location: Delhi Designation: Consultant Entity: Deloitte Touche Tohmatsu India LLP What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential. Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential. The Team Deloitte India has 4 business verticals - Technology & Transformation (T&T), Audit & Assurance (A&A), Tax, Strategy, Risk & Transactions (SR&T). Under T&T, we provide services around Enterprise Technology and Performance (ET&P), Engineering AI and Data, Cyber, Customer and Human Capital. Finance Transformation (FT) is a leading practice under ET&P. Under FT, we solve complex challenges for CFOs across various domains – Finance Processes, Operating Model, Business Finance, Treasury, Controllership, GBS/GIC/SSC/CoE and Enterprise Performance Management. Our treasury offering is aimed at supporting CFO and Business Leaders in managing market risks and supporting commercial decisions. It provides guidance to CFO’s office and finance teams to design strategies, implement and deliver solutions for treasury finance processes, operation and supporting technology to navigate through the complexities of treasury function. The team focuses on providing strategic financial expertise, optimizing cash flow, managing risks, and enhancing treasury operations for sustainable growth. Our Treasury offering portfolio- Treasury Process Transformation – Modernizing and optimizing treasury operations through technology and best practices to enhance efficiency, risk management, and financial decision-making. o Our team provides offerings such as working capital optimization through process and policy, process benchmarking and maturity assessment, cash management through liquidity and cashflow forecasting, etc. Treasury Operating Model – Providing expert guidance to design and implement an effective organizational structure and processes that align with strategic goals and enhance overall efficiency and performance. o Our team provides consultancy to Re-design existing treasury organization structure with focus on key design principles o Design TOM with focus on process splits and interaction model Treasury Technology Implementation – End-to-end support in the treasury system implementation journey of our clients - including drafting RFP, selection and evaluation of appropriate treasury solution, functional blueprinting, technical implementation, training and post go live support Supply Chain Finance – Offering strategic solutions to optimize cash flow, reduce costs, and improve supplier relationships by leveraging financial instruments and technology across the supply chain o Our team evaluates current processes of supplier and customer management and recommend improvement opportunities o Assess need for standardizing supply terms across organization, and evaluating terms like credit period, delivery lead time, etc. o Support in managing various supply chain finance instruments like factoring/reverse factoring, PO financing, etc. Treasury PMI – As part of the Post-Merger Integration (PMI) journey of our clients, we help them with the integration of treasury functions also, through a comprehensive approach that begins with assessing current state, ensuring Day 1 readiness and supporting in way forward. Deloitte helps set up an Integration Management Office (IMO) to oversee the integration process, including establishing governance structures, roles, and responsibilities for the treasury function Treasury Operate – Deloitte is also a leading provider of managed services offerings in Finance & Accounting, including treasury operations. This empowers Treasury function to standardize and optimize treasury services by leveraging on specialized talent, latest digital technologies, transformation know-how and ongoing operations management to meet business' evolving treasury needs. Our team provides services such as cash management, financial risk management, financing and reporting services to clients to help them reduce costs, mitigate key person risk, increase efficiency and improve compliance Job Overview The primary role of a Consultant will be to make immediate and direct contribution to enhance our clients’ competitive position and performance in ways that are distinctive, innovative, and sustainable. Assist Finance organizations in solving complex treasury related challenges and adding greater value to the business. To achieve this, you will be expected to perform the following activities: Lead Project Delivery – o Drive large scale treasury transformations, complex and cross functional engagements o Advise clients on the creation of strategies and capabilities to support enterprise-wide decision-making, improve treasury operations, and strengthen stakeholder management o Lead the solution design and implementation ensuring high quality, adhering to the timelines and defined budget Engage in Executive- Level Interactions – o Engage with C-level executives and senior leadership within client organizations to understand their strategic objectives and challenges o Participate in high-level discussions and presentations, translating complex concepts into clear, actionable strategies Drive Business Development – o Lead RFPs/ proposal preparation by collaborating across competencies/ alliances/ service lines o Cultivate and nurture client relationships beyond project delivery, exploring avenues for repeat business o Contribute to continuous service portfolio innovation through asset development, trainings and knowledge sharing. Stakeholder Management – Build and maintain relationships CXOs across target clients within your sector/ service line Manage Project Financials – Managing project financials, WIP, Debtors, Billing as per defined standards Mentorship and Team Culture- o Lead and inspire a team of consultants, providing guidance, mentorship, and support on Treasury functionality o Foster a collaborative and positive team culture, promoting professional development and knowledge sharing Skills Required Qualifications: o Candidates CA Qualified/ MBA from a premium institute o Treasury certifications will be a plus o Excellent academic credentials for both undergraduate and graduate coursework Experience o 3-5 years of relevant experience in treasury across consulting and/or industry roles, post qualification would be preferred o Relevant work experience in treasury function under management consulting (big 4 or comparable) is appreciated o Experience in establishing and managing comprehensive treasury function in industry is relevant and appreciated o Exposure to consulting assets, methodologies, points-of-view, research or white papers, marketing collaterals etc. in the treasury technologies o Prior experience or working knowledge of leading treasury solutions – Kyriba/FIS/SAP TRM etc. is a plus Skills and Competencies o Candidate should have delivered and managed multiple treasury transformation projects, across industries, geographies and on multiple TMS solutions o Domain expertise in the following areas (representative list, not exhaustive) § Cash and Liquidity Management (cash management and forecasting, in-house banking, cash accounting, GL reconciliation, liquidity planning etc.) § Bank Relationship Management (bank account management, bank fee analysis etc.) § Payment Management (payment, payment factory, multilateral netting etc.) § Financial Transaction (debt/forex/interest rate/investment position keeping, leases etc.) § Risk Management (valuation of debt, forex, investment, interest rate derivative, commodity derivative etc.) § Connectivity (bank reporting, bank payments etc.) § Options § Fraud Management § FX – Advanced Balance Sheet and Cash Flow o Ability to challenge the status quo, deliver compelling and well-structured arguments for change and transformation o Prior experience in managing teams and projects o Outstanding interpersonal and communication skills, both written and verbal o Willingness and ability to take initiative and learn independently o Proficient in Microsoft Office suite of products such as PowerPoint, Visio, Excel, Word etc. o Excellent communication, interpersonal and presentation skills o Willingness to travel - This role requires travel as per project requirements Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Managers across our organization: o Develop high-performing people and teams through challenging and meaningful opportunities o Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders o Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people o Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction o Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make How you’ll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry- level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
Posted 1 week ago
2.0 years
2 - 7 Lacs
Surat
On-site
Job Description The Business Analyst will evaluate current business processes, collect and analyse quantitative and qualitative data, and identify areas for operational improvement. Acting as a bridge between business stakeholders and IT teams, this role will define requirements, develop strategic solutions, and support implementation—from conceptualization through UAT (User Acceptance Testing) and change management. The ideal candidate will leverage insights from ongoing projects to inform future decision-making, align efforts with long-term organizational goals, and drive sustainable growth. Roles & Responsibilities for Business Analyst Understand Business Needs & Gather Requirements: Engage with stakeholders to identify, gather, and document detailed business requirements and user stories. Analyse existing business processes, workflows, and data to identify gaps and improvement opportunities. Prioritize requirements and ensure alignment with business goals. Process Analysis & Improvement: Evaluate current systems and processes to detect inefficiencies. Develop optimized workflows and align processes with business strategies. Use tools like flowcharts to document processes and suggest automation or other improvement strategies. Future State Planning & Technology Scouting: Research and evaluate emerging technologies and industry trends (e.g., AI, RPA, cloud, IoT, blockchain). Conduct feasibility studies and impact assessments for new technologies. Recommend technology solutions aligned with business goals. Implement Business Solutions: Design and implement effective business systems and process solutions. Collaborate with cross-functional teams to ensure successful solution deployment. Monitor implementation to ensure it meets business needs. Project Management & Testing: Oversee end-to-end project execution including planning, scheduling, and stakeholder communication. Develop test plans, perform UAT, integration, and regression testing. Document and track issues and ensure quality assurance throughout the project lifecycle. Reporting & Market Research: Create and maintain detailed reports, dashboards, and performance insights. Conduct market research to analyse trends and assess competitive landscapes. Present findings to support strategic business decisions. Skills for Business Analyst Strong analytical and problem-solving skills. Proficiency in data analysis tools and techniques. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Experience with business process modelling and documentation tools. Knowledge of project management methodologies and tools. Qualification and Requirement Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field. 2+ years of experience in a Business Analyst or similar role. Strong knowledge of business analysis methodologies, tools, and best practices (e.g., SWOT, BPMN, Agile, etc.). Proficient in tools such as Microsoft Excel, Visio, PowerPoint, and business intelligence platforms (e.g., Tableau, Power BI). Excellent analytical, problem-solving, and critical-thinking skills. Strong verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Experience working with IT systems, software development life cycles (SDLC), and data analytics is a plus
Posted 1 week ago
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