4044 Visio Jobs - Page 18

Job Summary: We are seeking a detail-oriented and analytical Documentation Analyst to develop, document, and optimize support and service management processes in alignment with ITIL best practices. This role is essential in creating clear, consistent, and user-friendly process documentation that enables operational excellence across our customer support functions. Key Responsibilities: Document ITIL-based workflows for Incident, Problem, Change, and Request Management processes. Translate complex technical procedures and support workflows into clear, actionable content for various audiences, including Tier 1 support, technical teams, and business stakeholders. Collaborate with subject matter experts (SMEs), process owners, and service managers to gather requirements, validate process flows, and ensure alignment with service goals. Develop and maintain SOPs, KB articles, process maps, and training documentation using standardized templates and terminology. Ensure process documentation is accessible, version-controlled, and regularly reviewed for accuracy and compliance. Participate in process improvement initiatives and contribute to the continuous refinement of ITSM workflows. Work closely with Service Desk and Support teams to ensure documentation supports operational needs and reduces ticket handling time. Use tools like, Jira, Confluence or other ITSM tools to create flowcharts, diagrams, and supporting content. Required Qualifications: Proven experience (6+ years) writing technical documentation in an IT support, customer service, or ITIL environment. Solid understanding of ITIL v3 or ITIL 4 frameworks and best practices. Strong skills in process mapping, technical writing, and SOP creation. Excellent communication skills with a demonstrated ability to convey complex information clearly and concisely. Experience working with ITSM tools such as Jira Service Management, etc. Proficiency with documentation and collaboration tools (e.g., Confluence, SharePoint, MS Word, Visio, Miro). Preferred Qualifications: ITIL Foundation Certification (v3 or v4). Experience working in a fast-paced, ITIL-aligned support environment. Experience with knowledge base management and self-service portal content.

Job Summary: The AVI-SPL Onsite Team Lead works in partnership with AVI-SPL Customer(s), management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties and Responsibilities Review administrative processes and recommend improvements as necessary. Responsible for overflow of work as dictated by business needs. Maintain current and acceptable procedures for all assigned task. Setup/breakdown of conference spaces to meet the customers event needs. Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components. Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation as needed. Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording support. Work with internal/external teams in a professional manner that reflects the values of AVI-SPL. Provide client training as needed. Adhere to and understand local safety standards for all site duties. Setup and troubleshoot various audio/video systems. Travel to various job sites as required. Other duties assigned as needed Skills and Abilities Effectively communicate with employees, customers and colleagues. Ability to use hand and power tools in a safe and efficient manner. Ability to solder & crimp connectors. Ability to work and think independently and ensuring to meet deadline. Basic computer knowledge. Knowledge of basic signal flow for audio, video and control. Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards. Education and/or Experience Minimum of 1 – 3 years of audio visual integration experience preferred. Formal education in Electronics or related field preferred. Minimum of a High School Diploma or equivalent preferred. Excellent knowledge of Microsoft Office (Word, Excel, Outlook), Visio, Adobe Acrobat Preferred external training: o AMX Intro to Networking for AV Professionals. o Crestron Professional Installation. o Exton AV Associate Certification. o InfoComm Quick Start to the Audio-Visual Industry. o InfoComm CTS General Certification.

Join us as a Journey Optimization Analyst and help us turn challenges into opportunities by designing and delivering end-to-end customer and colleague journey transformations across Barclays UK (BUK) Business Banking front & back-office operations. This role is central to shaping Target Operating Models (TOMs), eliminating process debt, and embedding intelligent automation and AI solutions. The successful candidate will drive measurable improvements in customer experience, operational efficiency, and control effectiveness aligned to Barclays transformation strategy and digital-first agenda. To be successful in this role as a Journey Optimization Analyst , you should possess the following skillsets: Proven experience in journey design, process optimisation, or operational transformation within financial services. Deep understanding of TOM design, customer-centric transformation, and regulatory frameworks (e. g. KYC, AML, Consumer Duty). Hands-on expertise with process design tools: Figma, Visio, Blueworks Live. Working knowledge of automation and AI technologies (e. g. RPA - UiPath / Celonis / BluePrism / Automation Anywhere, Salesforce & Agentforce, CoPilot Studio, Amazon Bedrock GenAI). Strong analytical skills with the ability to interpret data and translate into actionable insights. Excellent communication and stakeholder management skills across global and cross-functional teams. Certified in Lean Six Sigma (Green Belt or higher); Agile delivery experience is essential. Some other additional skills included are: Experience working in Journey Labs or agile transformation environments. Familiarity with Salesforce, Celonis, and Power BI for workflow and performance optimisation. Ability to influence senior stakeholders and drive change in matrixed organisations. Experience mentoring or leading transformation teams. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Pune office. Purpose of the role To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas. Accountabilities Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights. Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness. Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders. Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes. Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations. Identification of capacity creation in operations using data and Management Information. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

. Join us as a Journey Optimization Analyst and help us turn challenges into opportunities by designing and delivering end-to-end customer and colleague journey transformations across Barclays UK (BUK) Business Banking front & back-office operations. This role is central to shaping Target Operating Models (TOMs), eliminating process debt, and embedding intelligent automation and AI solutions. The successful candidate will drive measurable improvements in customer experience, operational efficiency, and control effectiveness aligned to Barclays transformation strategy and digital-first agenda. To be successful in this role as a Journey Optimization Analyst , you should possess the following skillsets: Proven experience in journey design, process optimisation, or operational transformation within financial services. Deep understanding of TOM design, customer-centric transformation, and regulatory frameworks (e. g. KYC, AML, Consumer Duty). Hands-on expertise with process design tools: Figma, Visio, Blueworks Live. Working knowledge of automation and AI technologies (e. g. RPA - UiPath / Celonis / BluePrism / Automation Anywhere, Salesforce & Agentforce, CoPilot Studio, Amazon Bedrock GenAI). Strong analytical skills with the ability to interpret data and translate into actionable insights. Excellent communication and stakeholder management skills across global and cross-functional teams. Certified in Lean Six Sigma (Green Belt or higher); Agile delivery experience is essential. Some other additional skills included are: Experience working in Journey Labs or agile transformation environments. Familiarity with Salesforce, Celonis, and Power BI for workflow and performance optimisation. Ability to influence senior stakeholders and drive change in matrixed organisations. Experience mentoring or leading transformation teams. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas. Accountabilities Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights. Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness. Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders. Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes. Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations. Identification of capacity creation in operations using data and Management Information. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join our team to revolutionize financial data access and empower customers with innovative solutions. As a Product Owner within the Digital Import Aggregation team, you will collaborate with technology, design, and business stakeholders to develop tools that enable customers to safely access their financial data. You will play a key role in creating innovative experiences while adhering to data sharing principles of security, customer control, convenience, and privacy. Job Responsibilities Collaborate with product owners, design, and other stakeholders to understand customer needs and define feature requirements. Manage projects, navigate complex organizations, and create networks to accomplish critical objectives. Define metrics and KPIs for Import Aggregation use cases and features to inform the overall roadmap. Create flow diagrams that capture user experience and technology interactions. Componentize initiatives into executable Epics for further refinement with technology partners. Identify and sequence dependencies across feature teams. Lead refinement sessions to define and write Stories in collaboration with development teams. Work closely with Product Managers, Project Management, and Agility Leads on the prioritization and scheduling of Stories to meet sprint and release goals. Required Qualifications, Capabilities, and Skills Minimum of 3 years of experience in financial services, digital platforms, and/or software development, preferably as a Product Owner. Experience in working with and documenting requirements for APIs and diverse database technologies (SQL, Oracle, Cassandra etc. ). Strong understanding of and ability to work within Agile methodology. Proven track record delivering large, complex initiatives from Discovery to Delivery. Must be proficient in JIRA; proficiency in Visio, PowerPoint, and Excel preferred. Commitment and self-motivation suitable to a start-up team. Preferred Qualifications, Capabilities, and Skills Experience working with vendors and third-party partnerships. Familiarity with digital product business cases for financial service products. Past experience working with UI team. Strong data analytics skills and familiarity with API-based events and data models. Join our team to revolutionize financial data access and empower customers with innovative solutions. As a Product Owner within the Digital Import Aggregation team, you will collaborate with technology, design, and business stakeholders to develop tools that enable customers to safely access their financial data. You will play a key role in creating innovative experiences while adhering to data sharing principles of security, customer control, convenience, and privacy. Job Responsibilities Collaborate with product owners, design, and other stakeholders to understand customer needs and define feature requirements. Manage projects, navigate complex organizations, and create networks to accomplish critical objectives. Define metrics and KPIs for Import Aggregation use cases and features to inform the overall roadmap. Create flow diagrams that capture user experience and technology interactions. Componentize initiatives into executable Epics for further refinement with technology partners. Identify and sequence dependencies across feature teams. Lead refinement sessions to define and write Stories in collaboration with development teams. Work closely with Product Managers, Project Management, and Agility Leads on the prioritization and scheduling of Stories to meet sprint and release goals. Required Qualifications, Capabilities, and Skills Minimum of 3 years of experience in financial services, digital platforms, and/or software development, preferably as a Product Owner. Experience in working with and documenting requirements for APIs and diverse database technologies (SQL, Oracle, Cassandra etc. ). Strong understanding of and ability to work within Agile methodology. Proven track record delivering large, complex initiatives from Discovery to Delivery. Must be proficient in JIRA; proficiency in Visio, PowerPoint, and Excel preferred. Commitment and self-motivation suitable to a start-up team. Preferred Qualifications, Capabilities, and Skills Experience working with vendors and third-party partnerships. Familiarity with digital product business cases for financial service products. Past experience working with UI team. Strong data analytics skills and familiarity with API-based events and data models.

Join our dynamic team as a Business Process Specialist , where you will play a pivotal role in optimizing and transforming our business processes to enhance efficiency, reduce costs, and elevate customer experiences. We are seeking a proactive and innovative professional who thrives in a collaborative environment and has a keen eye for identifying improvement opportunities. As a Business Process Specialist, you will work closely with cross-functional teams to align process changes with business objectives, ensuring compliance with regulatory requirements and industry standards. Shift Timings: 12:00 PM - 9:00 PM OR 2:00 PM - 11:00 PM Work Mode: Work from Office, Twice a week About the Role: Analyze and improve business processes to enhance efficiency, reduce costs, and boost customer experience, while developing strategic solutions and maintaining comprehensive process documentation. Collaborate with cross-functional teams to ensure alignment of process changes with business objectives and compliance with regulatory requirements and industry standards. Develop and implement process metrics for performance measurement, and conduct compliance audits and risk assessments to ensure adherence to standards. Work with data scientists and IT teams to leverage AI and automation technologies for process improvement and efficiency, including developing AI-powered automation solutions. Collaborate with stakeholders to prioritize process improvement initiatives, escalate priority issues, and actively participate in team meetings to review key risk and process indicators. Evaluate systems and procedures, trace ripple effects of upstream process changes, and recommend improvements to drive process efficiency. About You: You hold a bachelor’s degree with a major or emphasis in Accounting and Finance, complemented by at least 5 years of experience in business process improvement, operations, or a related field. You possess a strong understanding of business operations and processes, coupled with excellent analytical, problem-solving, communication, and interpersonal skills. You thrive in fast-paced environments, adapting to changing priorities with strong project management skills and experience managing multiple projects simultaneously. You are proficient in process modeling and design tools (e.g., Visio), as well as data analysis and visualization tools (e.g., Power BI, Excel), with familiarity in AI and machine learning concepts and tools. You demonstrate strong attention to detail and accuracy in work products, with hands-on experience in SAP and proficiency in Microsoft Office products, especially Excel. You excel in building strong internal and external relationships, fostering collaboration and client service, and possess a curious mindset to learn and innovate creatively in dynamic environments. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Educational Requirements MCA,MTech,Master of Business Administration,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services Responsibilities Enterprise Infrastructure Automation Strategy and Roadmap: Develop and maintain the enterprise infrastructure automation strategy and roadmap, aligning it with business goals, IT objectives, and the specific needs of our operations. Identify key areas within compute, storage, network, virtualization, cloud, and data centers that can benefit from automation. Define automation goals, KPIs, and metrics to measure the success of automation initiatives within our infrastructure. Evaluate emerging automation technologies and trends relevant to our technology landscape and recommend their adoption. Design and architect end-to-end automation solutions for various enterprise infrastructure domains, ensuring scalability, reliability, security, and maintainability within our environment. Define enterprise-wide automation standards, best practices, and guidelines for scripting, infrastructure-as-code (IaC), configuration management, and orchestration within our IT organization. Select and standardize automation tools and platforms (e.g., Ansible, Terraform, Python, PowerShell, cloud-native automation services) suitable for our diverse infrastructure in. Develop reusable automation frameworks, modules, and templates to promote consistency and efficiency across automation efforts Provide architectural guidance and support to infrastructure engineering and operations teams during the implementation and deployment of automation solutions. Ensure adherence to automation standards and best practices throughout the automation lifecycle within our operations. Participate in project reviews to ensure alignment with the overall enterprise infrastructure automation architecture. Establish and maintain governance processes for automation scripts, workflows, and infrastructure-as-code within our IT environment. Additional Responsibilities: Working experience in IT Service Management Experience in implementation of automation driving applications in remote delivery setup. Good business and operational acumen to articulate business benefits of Automation. Fluent spoken and written English. Self-driven and creative Strongly proactive and with high problem-solving skills Technical and Professional Requirements: Strong understanding of enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman). Deep technical knowledge of various global infrastructure technologies and vendors. Experience with cloud computing platforms (AWS, Azure, GCP) and hybrid cloud architectures. Solid understanding of security principles and best practices in a global enterprise environment. Deep understanding of Infra components – Platform, Middleware, Storage & Backup for both On-prem and Cloud Experience in Monitoring and Orchestration tools Modelling softwareMS Visio, Lucid Chart or similar, for Architecture diagrams, visualization purpose, and demonstrate workflow of automated solutions. Preferred Skills: Technology-Infrastructure-Transformation-Automation and Provisioning Tools Technology-Infrastructure-Transformation-Infrastructure-Transformation - ALL Technology-DevOps-DevOps Architecture Consultancy Technology-Enterprise Architecture-Digital Architecture Technology-Machine Learning-AI/ML Solution Architecture and Design

Join our dynamic team as a Business Process Specialist , where you will play a pivotal role in optimizing and transforming our business processes to enhance efficiency, reduce costs, and elevate customer experiences. We are seeking a proactive and innovative professional who thrives in a collaborative environment and has a keen eye for identifying improvement opportunities. As a Business Process Specialist, you will work closely with cross-functional teams to align process changes with business objectives, ensuring compliance with regulatory requirements and industry standards. Shift Timings: 12:00 PM - 9:00 PM OR 2:00 PM - 11:00 PM Work Mode: Work from Office, Twice a week About the Role: Analyze and improve business processes to enhance efficiency, reduce costs, and boost customer experience, while developing strategic solutions and maintaining comprehensive process documentation. Collaborate with cross-functional teams to ensure alignment of process changes with business objectives and compliance with regulatory requirements and industry standards. Develop and implement process metrics for performance measurement, and conduct compliance audits and risk assessments to ensure adherence to standards. Work with data scientists and IT teams to leverage AI and automation technologies for process improvement and efficiency, including developing AI-powered automation solutions. Collaborate with stakeholders to prioritize process improvement initiatives, escalate priority issues, and actively participate in team meetings to review key risk and process indicators. Evaluate systems and procedures, trace ripple effects of upstream process changes, and recommend improvements to drive process efficiency. About You: You hold a bachelor’s degree with a major or emphasis in Accounting and Finance, complemented by at least 5 years of experience in business process improvement, operations, or a related field. You possess a strong understanding of business operations and processes, coupled with excellent analytical, problem-solving, communication, and interpersonal skills. You thrive in fast-paced environments, adapting to changing priorities with strong project management skills and experience managing multiple projects simultaneously. You are proficient in process modeling and design tools (e.g., Visio), as well as data analysis and visualization tools (e.g., Power BI, Excel), with familiarity in AI and machine learning concepts and tools. You demonstrate strong attention to detail and accuracy in work products, with hands-on experience in SAP and proficiency in Microsoft Office products, especially Excel. You excel in building strong internal and external relationships, fostering collaboration and client service, and possess a curious mindset to learn and innovate creatively in dynamic environments. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Job Summary We are looking for a highly motivated Business Analyst with strong experience in analyzing and documenting requirements for ServiceNow security modules. The ideal candidate will have a solid background in vulnerability management, security incident response, and ServiceNow capabilities. This role involves close collaboration with stakeholders, developers, and solution architects to ensure accurate requirements gathering, gap analysis, and solution design. Key Responsibilities Collaborate with business and technical teams to gather, analyze, and document detailed business and functional requirements. Write effective and clear user stories in ServiceNow JIRA, following Agile SDLC processes. Create process flows using Visio and define expected outcomes based on stakeholder communication. Work closely with developers and solution architects to translate business needs into technical solutions. Conduct requirement validation sessions with stakeholders to ensure clarity and alignment. Contribute to process improvements and identify opportunities to enhance current implementations. Ensure thorough documentation, strong attention to detail, and timely communication throughout the project lifecycle. Required Skills & Qualifications Bachelor’s degree in Computer Science, Engineering, Business, or a related field. 3 years of hands-on experience in Requirement Analysis. Strong analytical and problem-solving skills. Excellent verbal and written communication skills with a high level of attention to detail. Experience working in Agile environments, with tools like JIRA, Visio, etc. ServiceNow Expertise (Preferred) Hands-on knowledge of ServiceNow modules: Vulnerability Response (VR) Security Incident Response (SIR) Threat Intelligence Good to have exposure to: GRC (Governance, Risk, and Compliance) Security Operations Center (SOC) Service Portal & Workspaces Basic understanding of REST APIs and ServiceNow integrations. Certifications preferred: ServiceNow Admin Certification CIS – Vulnerability Response (CIS-VR) CIS – Security Incident Response (CIS-SIR) Key Attributes Ability to recognize implementation gaps, risks, and potential improvements. Strong stakeholder engagement and coordination skills. Capable of balancing multiple priorities in a dynamic, fast-paced environment.

Job Summary JOB DESCRIPTION We are seeking an experienced Process Consultant - Solution Architect to design and implement innovative solutions that optimize business processes and align IT strategies with organizational goals. This role involves analyzing workflows, identifying bottlenecks, and architecting tailored solutions that enhance operational efficiency and scalability. Responsibilities Key Responsibilities: Collaborate with stakeholders to understand businessprocesses and define requirements for optimization. Design end-to-end solutionarchitectures that bridge business needs with technical implementations. Conduct gapanalysis and recommend process improvements for workflows. Develop technicalroadmaps and frameworks to support organizational growth. Lead solutiondesignworkshops and document functional specifications. Ensure solutions comply with industry standards, security guidelines, and best practices. Integrate processconsultancy with enterprise applications like ERP , CRM , or BIplatforms . Collaborate with development teams to ensure solutionfeasibility and successful implementation. Monitor and evaluate the performance of implemented solutions. Stay updated with advancements in businessprocessmodeling tools and ITarchitectureframeworks . Qualifications Required Skills and Qualifications: Proven experience in processconsultancy and solutionarchitecture . Expertise in businessprocessmodeling tools (e.g., BPMN , Visio , or ARIS ). Strong knowledge of enterprisearchitectureframeworks (e.g., TOGAF , Zachman ). Familiarity with cloud − basedsolutions (e.g., AWS , Azure , GoogleCloudPlatform ). Experience with integrationplatforms and middlewaretechnologies . Strong analytical and problem-solving skills. Ability to translate business requirements into actionable technicaldesigns . Excellent communication and stakeholder management abilities. Bachelor’s degree in ComputerScience , InformationTechnology , BusinessManagement , or a related field. Preferred Qualifications Certifications in enterprisearchitecture or processoptimizationmethodologies (e.g., SixSigma , Lean ). Knowledge of automationplatforms such as UiPath , BluePrism , or PowerAutomate . Experience with datavisualizationtools like PowerBI , Tableau , or QlikView . Familiarity with Agilemethodologies and DevOpspractices . Exposure to IoT or AI − drivenprocesssolutions . About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role.

Position Summary Legal Business Associate Manager, Legal Entity Management, Legal Business Services Multinational organizations need personnel who can provide legal business services support in their full lifecycle of process and subject matter challenges and opportunities. Deloitte Legal Business Services (“LBS”) assists clients with all aspects of reporting and process for business as usual, as well as triggering and regulatory events. Bring your expertise and client service skills to Deloitte and click “apply” now! Work you’ll do : As a Manager in Deloitte’s Legal Business Services function for Deloitte Tax Services India Private Limited (“Deloitte Tax in India”), you will provide corporate legal business services support on engagements for our clients’ large and complex organizations. Services include focusing on corporate document assessments, annual compliance and management of corporate data, leading the review of governance structures, corporate changes, legal entity simplification, as well as central coordination combined with local, on the ground experience with jurisdictions around the world . You will be working with US and global teams, as applicable and will contribute directly to delivering first class service to our clients. You will be working with Deloitte Partners, Principals, Managing Directors, as well as Senior Managers of Legal Business Services (“LBS”) projects and engagements. You will be managing the review of governance structures, assembly of corporate documents and management of corporate data. You will support the engagement lifecycle from opportunity pursuit through service delivery and identification of expansion opportunities to continue to deliver benefits to our clients. Your support of the engagement lifecycle will include solution design, talent management and service delivery. Your primary responsibility will be ensuring the high-quality delivery of the work to the USI team lead, along with developing, training, and monitoring a Legal Business Services delivery team of lawyers. As a part of the services, you will proactively identify, pursue and execute continuous service improvements through technology and process improvements. You need to consistently strive for excellence, taking pride in carrying out responsibilities efficiently and with impeccable execution. You should be a self-starter who works well within a team, is energized by a continuous learning environment, and possesses an ability to work well with deadlines. Responsibilities will include: Deliver corporate legal business services to Deloitte clients – assisting with formation, maintenance, and dissolution of legal entities, including legal entity corporate compliance activities, such as annual meetings, appointment of directors and officers, powers of attorney, annual reports, document preparation, etc. Review the process and operational efficiencies within legal business services functions Help develop eminence and thought leadership materials in the field of Legal Entity Management and, more broadly, legal innovation Monitor the performance of LEM Seniors Advise, plan and prepare for Board of Directors’ and stockholders’ meetings. Analyze the Key Performance Indicators (KPIs) and metrics to govern, measure, and track client engagements Report to the USI lead against KPIs and metrics Manage and develop LEM team in India Deliver level appropriate training to the LEM professionals along with the USI LEM lead Review proposals Disclaimer: Deloitte Tax in India and its affiliates in the United States and India do not practice law or provide legal advice. The Team: Legal Business Services is a service line within Deloitte Tax in India that collaborates and works closely with other Deloitte business units, including Deloitte Advisory and Deloitte Consulting. As a part of the Deloitte network of member firms that spans many countries with thousands of professionals, Deloitte brings global perspectives and deep market and industry knowledge. Today’s multinational organizations need personnel who can support them with day-to-day and life event legal business services , across a multidisciplinary skillset. Deloitte has a long-standing reputation for helping clients navigate complex, cross-border issues. Qualifications Required: Legal training or Bachelor’s degree in Business, or Cost Accounting or Company Secretarial or other business-related fields 9-15 years of relevant legal experience or alternative legal service industry Level of familiarity with legal technology and its application in the legal entity management space or in the contract lifecycle management field Strong Microsoft Office and other technology skills such as Excel, PPT, Visio, Power BI and Tableau One of the following accreditations may give you an advantage: Contract & Commercial Management (CCM) Certification Program Certified Business Analysis Professional (CBAP) Project Management Program (PMP) Enrolled Agent (EA) Lean Six-Sigma Or other similar accreditations Preferred : Aptitude and commitment to continue to learn various IT platforms and additional software skills Experience with commercial contract law, i.e. key contract clauses/issues such as indemnification, limitation of liability, warranties, etc. Relevant legal/legal entity management experience, corporate legal secretarial experience, or alternative legal service industry experience Excellent interpersonal and people management skills Exceptional communication (to both internal and external stakeholders) and collaboration skills Excellent client presentation skills High level of attention to detail, outstanding organization skills and well-developed critical thinking skills with the ability to manage multiple tasks in a fast-paced environment Strong analytical and reporting skills Work Location : Hyderabad, Gurugram, Pune, Bengaluru Shift Timings: 11 AM to 8 PM IST Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte’s purpose, commitments, and impact. Our inclusive culture At Deloitte, we value our people and work to build an inclusive culture, where our people are encouraged to bring their authentic selves to work. Our commitment has led to outstanding results in terms of attracting, retaining, and advancing a diverse workforce. We drive multiple efforts focused on intentional hiring, increasing awareness and sensitization, and ensuring a safe work environment for all professionals. We are regularly recognized as an employer of choice across a range of aspects, including inclusion, well-being, innovation, leadership, and a place to start your career. To learn more, check out our latest accolades . Professional development At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. DU: The Leadership Center in India, our state-of-the-art, world-class learning center in the Hyderabad office, represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you . Recruiting tips From developing a standout resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 301149

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan. Job Description* Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. People Managers play a vital role in managing large teams of servicing/processing associates as mentors, problem-solvers, and performance boosters. Responsibilities* Manage teams, conflict situations and conduct performance discussions Mentor associates, enable talent, provide guidance, and encourage morale and performance improvements Respond to Escalation emails from internal partners & business contacts Partner with the teams and facilitate prioritization of work as per business need Ensure and drive strong process controls and governance around SLA and metric management Interact and build rapport with Business Partners & stakeholders Engage key stakeholders across levels and work through building agreement across solutions Approve high value transactions as per agreed 'Delegation of authority' Identify and suitably escalate risk issues or controls gaps, work towards risk mitigations through controls enhancements and create a risk proactive team culture, following the risk framework all through. Adopt an innovative approach to work and continuously identify and highlight process improvement opportunities Ability to analyze data and come up with strategies of effective capacity utilizations Understand and review global regulatory/compliance policies and identify controls Provide Subject Matter Expertise and Guidance to the team Coach and train seasoned SMEs to create adequate backups and strong supervisory pipeline including succession planning Assess & track training needs, create individual development plans and create career paths for team resources Requirements* Education* B Com, M Com, MBA (graduation in finance stream) Certifications - If Any Experience Range* 8-12 Years of relevant experience Foundational Skills* Business Process Excellence - Quality Assurance & Management, SOP Writing/Update Sharing, Process Map Creation │ Operational Risk - Inadequate or failed internal processes, people, and systems or from external events │ Reconciliation - Understanding on GLs, Past dues etc. │ Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents │ Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance │ Issues, Risks and Control Enhancements - Identification, documentation, monitoring, escalation and timely resolution of issues, risks, and controls │ Flexible and Open-Minded │ Positive Impact and Influence │ Developing Others │ Active Listening │ Attention to Detail │ Analytical Thinking │ Critical Thinking │ Communication Skill - Verbal/Written │ Design Thinking │ Process re-engineering skills │ Customer Focus │ Stakeholder Management & Network/Relationship Building │ Strive for Excellence/Change Management │ Empathy/Managing Emotions - Emotional Intelligence │ Inclusive Leadership/Manager and Leadership Effectiveness │ Team Building │ Entrepreneurial Initiative │ Conflict Management │ Interviewing Skills │ Negotiation Skills │ MS Office (Excel, Word, PowerPoint) │ Business Analysis (Translating business requirements into technical specs) │ Process Mapping Tools - MS Visio, Aris etc. │ Desired Skills* Overview & Navigation of Loan IQ │ Overview & Navigation of Clearpar │ Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets │ Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. │ Robotics - Reporting, Monitoring and Governance │ Functional knowledge of AI/ML tools │ Multi-Tasking │ Building Your Personal Brand │ Abstract Reasoning/Thinking │ Project Management - Agile, DMAIC, DFSS etc. │ Numerical Ability │ Collaborative Training & Communication Tools - Ex: Cisco WebEx, MS Team, Skype, Zoom etc. │ Overview & Navigation of WorkFusion │ Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. │ Project Management Tools - Jira, Confluence, JMP, Minitab etc. │ Work Timings* 18.30 hrs - 03.30 hrs (US Region) 19.30 hrs- 04.30 hrs (US Region) Job Location* Gurugram/Hyderabad

Location: Gurugram, Haryana Time type: Full time Job level: Associate Job type: Regular Category: Risk Consulting ID: JR110612 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Qualification and Minimum Entry Requirements Chartered Accountant with 0 to 1 year of experience in US-based internal audit, SOX advisory, financial controls, contract compliance, and credit reviews Strong understanding of financial and operational audits, and ability to design and assess internal controls over financial reporting and SOX 404 Must have proficiency in Excel, Word, PowerPoint, and MS Visio and openness to leverage new tools. Comfortable with hybrid work environment, strong project management, time management, prioritization and multitasking skills. Excellent verbal and written communication skills in English required for frequent communication with RSM International clients. Ability to travel to meet business needs and work collaboratively with others in-person and remotely. Position and Key Responsibilities As a part of RSM USI’s growing Process Risk and Controls Practice, you will have the opportunity to draw from your experience and knowledge while continuing to grow your leadership skills through a high degree of client and industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities. In the Process Risk and Controls Practice, we frequently work with US engagement teams as or alongside a client’s internal audit function, the chief risk officer or risk function, Sarbanes-Oxley project team, and various other members of management tasked with managing risk. Our advisors help our clients with identifying and prioritizing risk and leveraging process and controls to reduce risk exposure. Contributions to Firm Culture Be open to new ideas and challenges and help foster a culture that encourages people to ask questions, think creative, seek diverse perspectives, and challenge those around you. Develop executive presence through interactions with management within RSM and our clients. Develop meaningful relationships with client personnel and colleagues. Support RSM’s goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions. Client Experience Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members. Learn about the industries and clients that we serve in the middle market and leverage your understanding to become your clients’ trusted advisor. Execute components of internal audit under offshore delivery model in an effective and efficient manner Create/review narratives or flowcharts for a process. Identify and review all risks and controls for a process as needed. Use problem solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions to best advise our clients. Exercise professional skepticism, judgment and adhere to the code of ethics while on engagements. Work collaboratively as a part of the team and communicate effectively with clients and RSM consulting professionals, supervisors, managers, and senior management in the U.S. daily. Talent Experience Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment. Proactively seek out opportunities to learn from team members, build a coaching/mentoring network and take advantage of training opportunities to continually expand skills. Commit to self-development in response to constructive feedback received. Business Development Participate in relevant industry associations and learning/development events to build industry perspective and contacts. Subscribes to and actively read industry publications and share relevant information with clients as considered applicable. Gain knowledge of key fundamentals, regulatory environment, and terminology for your relevant industries Build an internal network and become aware of other services provided by the firm. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Job Title : SAP Finance and VIM Functional Consultant Location : Hyderabad, Bangalore, Noida, Pune (Hybrid) Full Time Experience : 8+ Years Experience Are you a skilled SAP FI & VIMPDAP expert ready to drive impactful e-invoicing projects? Were looking for a dynamic consultant with deep functional expertise, strong process modeling skills, and a passion for delivering end-to-end SAP solutions. Key Responsibilities Lead and support SAP Vendor Invoice Management implementations Manage AP-related tickets and design smart solutions aligned with business requirements Collaborate on SAP FI-MM integration and invoice workflow automation Engage in project phases: design, localization, testing, and Go-Live support Ensure best practices across deployments and support operations Required Skills & Experience Strong hands-on expertise in SAP FICO (GL, AR, AP, AA, BA, CEA, CCA, PCA, IO, TR) SAP VIMPDAP and OCR experience Exposure to Procure-to-Pay processes and MM integration Proficient in SAP Process Modelling tools like Signavio, ARIS, and Visio Solid understanding of SAP customizing, transport orders & deployment workflows Excellent written and verbal communication skills Collaborative team player with stakeholder management capabilities Why Join Us? Work on high-impact e-invoicing projects Collaborate across global teams and domains Be part of a technology-first, process-optimized environment

Job Description The Solution Architect is a member of the Enterprise Architecture team working under the direction of Marketing Sales & Services Architects. The focus of the position will be the strategy, definition, and maintenance of processes, tools, and solutions that will assist the product development teams to shape Ford’s dealership space. Key initiative for this team member will be working within the Dealer Connectivity and Data Services portfolio at Ford. The right candidate will need to have strong technical acumen esp. on Java/Cloud based architecture, micro-service/12 factor architecture and technologies. You will be involved in developing strategic directions, performing PoCs, working with peer Enterprise Architecture groups and related management/leadership teams. You will provide advisory and technical consulting across key initiatives, including product evaluations, security, architecture assessments, integration considerations, etc. Responsibilities Create conceptual architecture design recommendations from business requirements Support translating design proposals into proof of concepts with hands-on development work as required Be a key member of multiple product teams, participating in their agile ceremonies Create business and data flow/integration diagrams Assist in applying the strategy and raising issues and risks with the integration and interoperability strategy Review and ensure solutions align with the company's strategic directions Guide/Support product teams around microservice architectures and other IT-operational processes Provides support to product teams on application issues Support vendor solution evaluation processes Work on multiple projects simultaneously Qualifications Bachelor's/Master's of Engineering in Computer Science or related field Overall 7+ years in IT with gradual experience in application development, support, and architecture. Recent 2-3 years role as Solution Architect Good knowledge/development experience on multiple technologies (esp. Java/Cloud technologies, esp. Angular/REACT) and patterns, related architecture including: cloud hosting, APIs/micro services, and integration solutions The drive to follow an idea to its logical conclusion and the ability to present to management clearly and concisely. Good experience working on presentations Using data analysis tools like MS-PowerPoint/MS-Excel/Visio tools Demonstrate ability in problem analysis/resolution and productivity improvements. Understanding and closely working with PDO and business teams is a MUST Ability to work hands-on when needed to support the PDO team is a MUST Strong team player, excellent communication, and interpersonal skills. Willingness to continuously learn, innovate, and grow oneself and the team is a MUST Willingness to be flexible and seek ideas/inputs from others, and collaborate NICE to have: Knowledge/Experience and understanding of business processes in Automotive or any other sector business processes. Experience in the Automotive space – esp. Marketing Sales & Services business processes will be good to have Certification: TOGAF / Any cloud Architecture Knowledge on Blueprints Knowledge and work experience in GCP, APIGEE Knowledge in NodeJs, ReactJs, Angular, and Mobile apps, mobile app interaction with backend preferred. Knowledge in the development of CI/CD techniques and tooling Self-researcher, ability to research a technology and provide insight to the project team.

JOB DESCRIPTION Join our team to revolutionize financial data access and empower customers with innovative solutions. As a Product Owner within the Digital Import Aggregation team, you will collaborate with technology, design, and business stakeholders to develop tools that enable customers to safely access their financial data. You will play a key role in creating innovative experiences while adhering to data sharing principles of security, customer control, convenience, and privacy. Job Responsibilities Collaborate with product owners, design, and other stakeholders to understand customer needs and define feature requirements. Manage projects, navigate complex organizations, and create networks to accomplish critical objectives. Define metrics and KPIs for Import Aggregation use cases and features to inform the overall roadmap. Create flow diagrams that capture user experience and technology interactions. Componentize initiatives into executable Epics for further refinement with technology partners. Identify and sequence dependencies across feature teams. Lead refinement sessions to define and write Stories in collaboration with development teams. Work closely with Product Managers, Project Management, and Agility Leads on the prioritization and scheduling of Stories to meet sprint and release goals. Required Qualifications, Capabilities, and Skills Minimum of 3 years of experience in financial services, digital platforms, and/or software development, preferably as a Product Owner. Experience in working with and documenting requirements for APIs and diverse database technologies (SQL, Oracle, Cassandra etc.). Strong understanding of and ability to work within Agile methodology. Proven track record delivering large, complex initiatives from Discovery to Delivery. Must be proficient in JIRA; proficiency in Visio, PowerPoint, and Excel preferred. Commitment and self-motivation suitable to a start-up team. Preferred Qualifications, Capabilities, and Skills Experience working with vendors and third-party partnerships. Familiarity with digital product business cases for financial service products. Past experience working with UI team. Strong data analytics skills and familiarity with API-based events and data models. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Project Manager, Staff The Blackbaud Customer Success Services team is looking for a Project Manager for our Services PMO. Project Managers within our Services PMO are responsible for staffing, scheduling, and project management of professional services projects involving Blackbaud’s solutions. Project Managers serve as the main point of contact for customer and internal project teams and are responsible for the overall success of the project. Individuals in this role must have excellent customer service skills and are responsible for ensuring customers have a superior customer experience. Project Managers work with cross-functional teams to schedule and manage project delivery. This team is evaluated on project implementation process, customer care and customer satisfaction. What you’ll do : Managing professional services projects for Blackbaud's customers. Conduct project kick-off and customer status meetings, ensuring clear and organized communication with all stakeholders. Work collaboratively with customers and internal teams to ensure project tasks are scheduled correctly and completed on time. Stays on a focused, efficient path for achieving results through monitoring project timeline and milestone progress. Maintain project data in internal systems and project management tool, including project status updates, forecasts, backlog updates etc. Address and resolve customer issues and feedback by collaborating with internal Blackbaud teams and maintaining effective communication with customers. What you’ll bring: Demonstrated ability to manage a large volume of customers and projects concurrently Outstanding written and verbal communication skills Excellent organizational and time-management skills Familiarity with project management methodologies Experience with Microsoft Visio, Project, Word, and PowerPoint SalesForce and/or Certinia experience is a plus Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The Project Analyst 3 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: Collect, measure and analyze project management data. Identify, track and close project issues. Ensure creation of project scope plan and creation of project schedule. Forecast project costs, track actual project costs, identify variances, and revise forecasted project costs as needed. Create the project quality management plan, identify quality standards and metrics to measure achievement of these standards. Identify project risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment. Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs. Attention to detail to ensure precision of data and overall quality of outputs. Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.). Ability to embrace and master new technologies and changing processes. Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere. Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills. Strong written/verbal communication skills. Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management. Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment. Qualifications: 7 - 10 years’ experience in relevant field Working knowledge on Oracle ERP Procure to Pay suite of modules or similar ERP's Good knowledge on Accounts Payable, Good knowledge on SQL/PL SQL queries Understanding of Oracle data models and integration with other modules Hands on experience in Oracle debugging techniques Excellent problem-solving skills Education: Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Operations - Core - Job Family: Operations Project Management - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Senior Support Engineer (IP) 4 Role description summary The Senior Support Engineer- (IP) is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. primary responsibilities / key result areas Network Monitoring (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Incident Management (Shared Responsibility) : Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility) : Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Troubleshooting - Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA). Provide Level II technical support Change Management: Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance . Collaboration and Escalation : Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. 24x7- L2 Support : Deliver 24/7 level II support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Qualifications & Experience Required 8-10 years of technical support experience in IP domain, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor’s degree in Telecommunications, Information Technology, or related field. CCNA / CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law."

Date live: 07/23/2025 Business Area: In Business BSS Area of Expertise: Banking Operations Contract: Permanent Reference Code: JR-0000064605 .Join us as a Journey Optimization Analyst and help us turn challenges into opportunities by designing and delivering end-to-end customer and colleague journey transformations across Barclays UK (BUK) Business Banking front & back-office operations. This role is central to shaping Target Operating Models (TOMs), eliminating process debt, and embedding intelligent automation and AI solutions. The successful candidate will drive measurable improvements in customer experience, operational efficiency, and control effectiveness—aligned to Barclays’ transformation strategy and digital-first agenda. To be successful in this role as a Journey Optimization Analyst , you should possess the following skillsets: Proven experience in journey design, process optimisation, or operational transformation within financial services. Deep understanding of TOM design, customer-centric transformation, and regulatory frameworks (e.g. KYC, AML, Consumer Duty). Hands-on expertise with process design tools: Figma, Visio, Blueworks Live. Working knowledge of automation and AI technologies (e.g. RPA - UiPath / Celonis / BluePrism / Automation Anywhere, Salesforce & Agentforce, CoPilot Studio, Amazon Bedrock GenAI). Strong analytical skills with the ability to interpret data and translate into actionable insights. Excellent communication and stakeholder management skills across global and cross-functional teams. Certified in Lean Six Sigma (Green Belt or higher); Agile delivery experience is essential. Some other additional skills included are: Experience working in Journey Labs or agile transformation environments. Familiarity with Salesforce, Celonis, and Power BI for workflow and performance optimisation. Ability to influence senior stakeholders and drive change in matrixed organisations. Experience mentoring or leading transformation teams. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas. Accountabilities Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights. Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness. Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders. Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes. Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations. Identification of capacity creation in operations using data and Management Information. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We are seeking an experienced Financial Systems Administrator with 5–7 years of hands-on experience administering and supporting financial and professional services systems such as NetSuite OpenAir, Ironclad, OneAdmin, and related tools. This role is responsible for supporting business change initiatives, managing system configurations, and optimizing financial and operational processes across platforms. The ideal candidate will have expertise in NetSuite OpenAir administration, strong business process knowledge, and the ability to work independently to deliver solutions aligned to business objectives. About you Experience, Education, Skills, And Accomplishments 5–7 years of experience as a Financial Systems Administrator or similar role. Expertise in NetSuite OpenAir, with deep knowledge of ERP and PSA (Professional Services Automation) modules. Functional understanding of quote-to-cash, revenue recognition, time & expense management, and related financial processes. Experience supporting system integrations, APIs, and web services. Strong business process analysis, documentation, and problem-solving skills. Bachelor’s degree in Computer Science, Information Systems, or related fields. It would be great if you also had Preferred: Experience with Ironclad, OneAdmin, or similar financial/legal workflow tools. Exposure to full lifecycle ERP/PSA implementations. Knowledge of SuiteScript, SuiteAnalytics, JavaScript, and OpenAir scripting. Strong communication and presentation skills with proficiency in MS Office tools (Visio, PowerPoint). Proactive, collaborative, and able to work independently in a fast-paced environment. What will you be doing in this role: Provide expertise on financial and professional services platforms (e.g., NetSuite OpenAir, Ironclad, OneAdmin), leveraging best practices and business analysis to meet complex requirements. Administer and optimize NetSuite OpenAir, managing configurations, workflows, roles & permissions, reports, dashboards, and integrations. Interface with ERP and cross-functional teams to address customization and configuration needs based on evolving business requirements. Collect, document, and translate business requirements into technical specifications and solutions. Build and maintain automation and process improvements within OpenAir and other financial tools to streamline operations. Troubleshoot and support integrations, including SFDC–OpenAir, OpenAir–NetSuite, and others. Ensure compliance with SOX controls, audit procedures, and change management practices within the system environment. Drive test planning, execution, and optimization activities. Conduct workshops, business process mapping, and requirements gathering sessions both on-site and remotely. Provide ongoing post-implementation support and training to optimize system adoption and effectiveness. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Req ID: 332380 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Enterprise Architecture Advisor-ITSM to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Technical Experience : Must have 10+ years of IT experience, 3+ years in managing endpoint tools - Nexthink/ 1E Tachyon/ SysTrack Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates ITIL foundation certifications Project Management tools - JIRA, Azure DevOps Experience of working on ITSM - ServiceNow, Remedy Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint Roles & Responsibilities : Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool Experience in implementing and driving automation initiatives Create intake processes to gather requirements from stake holders Participate in problem hunting sessions to identify opportunities in the environment Analytical skills to slice and dice the data per use case needs Create success stories for the customer/ leadership Responsible for customer/stakeholder relationship management Provide cross functional support Act as a liaison between vendor and client Key Expertise : Exhibits passion and alignment with our vision, values & operating principles Strong Communication & Presentation skills Vendor Management Stakeholder management Demonstrates the ability to multi-task Exceptional listening abilities and detail oriented Ability to work in heterogeneous environment Demonstrates ability to succeed with the team Educational Qualification : Degree from a reputed educational institution 15 years of education is must About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Responsibilities Requisition ID R-10363649 Date posted 07/23/2025 End Date 08/18/2025 City Noida State/Region Uttar Pradesh Country India Location Type Onsite Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title FTS Network Services - Telecom Advisor POSITION PURPOSE: Network Fulfillment is responsible to support Install, Disconnect, Redesign of ATMs and Circuits Including Ethernet, MPLS, AVPN, ISDN, VPN. RESPONSIBILITIES: 1) Co-Ordinate with Connectivity Vendors and order/disconnect/redesign PVCs, ePVCs, MPLS, VPN & Ethernet circuits. 2) Co-ordinate with hardware Vendor to Order & ship equipment for clients. 3) Create, update/edit, cases or tickets in the provisioning tracking tools (NARS, SharePoint, Service Now). 4) Customer Contact: Project touch-points include end-users (banks), vendors and other business units via calls and email. All contact activities must be added to the appropriate tracking tools. 5) Contact customer to complete, edit, update or verify Site Information Forms in a timely manner. Notify Network Service Coordinator (NSC) when task is complete. All contact activities must be added to the appropriate tracking tools. 6) Consistently update process related spreadsheets, CMDB, Service Now, Visio Diagrams etc for documentation & project updation. 7) Coordinate shared projects with other Fiserv Business Units. 8) Routinely track orders to ensure the vendor orders are meets customer’s deadlines. Periodically update NSC, client and installations group with status. Projects in jeopardy or escalation will be updated as determined by the NSC. 9) Attend Various project related calls to ensure tracking & timely completion of the projects 10) Work with associated FTS departments (Engineering /NOC/Perimeter Security/ Install desk/ CM/ Network hardware/Billing etc) to properly implement services. The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. POSITION QUALIFICATIONS: Education: A Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology or equivalent education in a related discipline is required. SKILLS & KNOWLEDGE REQUIRED: 1) Experience of 15+ years of total . 2) Experience of ordering Circuits & hardware with vendors. 3) Should have in-depth knowledge of Network Provisioning terminologies. 4) Preferably should have worked with US connectivity vendors such as AT&T, Verizon, Lumen etc. 5) Excellent commendation skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors. 6) Understanding of Ethernet, SDWAN, CLOUD , MPLS, AVPN, VPN. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Overview The role is designed to lead and scale enterprise-wide process transformation through demand-driven automation, agile delivery, and strategic stakeholder alignment. It acts as the critical interface between business priorities and technical solutions, enabling innovation, simplification, and measurable impact across digital initiatives. Main objectives: Own and streamline the demand management process, ensuring timely prioritization and delivery of automation and digital solutions aligned to business objectives. Lead the design of secure, sustainable, and scalable automation solutions, while continuously expanding the organization's digital toolkit. Build and manage a structured enablement framework that empowers business users to develop solutions responsibly, supported by best-in-class governance practices. Champion a culture of experimentation and continuous improvement by collaborating across platforms, functions, and geographies. Act as the key liaison for business stakeholders, ensuring transparency, alignment, and change management throughout the project lifecycle. Define success metrics, track progress, and report on value realization—including productivity gains, cost savings, and process improvements—to senior leadership. Responsibilities Demand Management & Delivery Execution Lead Demand Intake & Prioritization - Own the end-to-end intake process for automation and digital solution requests, ensuring alignment with strategic priorities and resource availability. Champion Agile Delivery Practices - Apply agile methodologies to drive iterative, fast-paced delivery of digital solutions while adapting to evolving business needs and feedback. Ensure Seamless Handoff to Sustain Teams - Collaborate with sustainment teams to ensure smooth transitions, including documentation, training, and support models for all deployed solutions. Solution Architecture & Toolkit Expansion Architect Scalable Solutions - Design and validate scalable, sustainable, and secure automation and low-code solutions that meet business needs and align with enterprise architecture standards. Expand and Evolve the Digital Toolkit - Continuously evaluate and integrate new tools, platforms, and technologies to enhance the automation and digitization capabilities available to the organization. Citizen Developer Enablement & Governance Drive the Citizen Developer Agenda - Develop and own the strategy, framework, and enablement model for citizen developers—empowering business users to build compliant, high-quality solutions. Establish Governance & Best Practices - Define and implement standards, guidelines, and guardrails to ensure consistency, reusability, and control across all solutions—especially those developed by non-technical teams Culture & Collaboration - Foster a Culture of Innovation & Collaboration - Act as a bridge between platform, business teams, and functional leaders to promote experimentation, collaboration, and continuous improvement across digital initiatives. Stakeholder Engagement & Value Reporting Own Stakeholder Engagement & Communication- Serve as the primary point of contact for business stakeholders—ensuring timely updates, clear expectations, and effective change management throughout the project lifecycle.Track and Report Value Realization - Define key success metrics and regularly report on value delivered, including productivity gains, cost savings, and process improvements, to senior leadership. Innovation Introduce Emerging Technologies & Trends - Continuously scan the digital landscape for emerging technologies and automation trends, assessing their applicability and piloting innovative solutions to solve business challenges in new ways. People Management & Team Leadership Lead and Develop a High-Performing Team - Provide direction, coaching, and performance management for a team of Product Owners, Value Realization Analysts, and Communication Specialists—ensuring alignment to strategic objectives and individual growth. Identify challenges for team members while setting them up for success Drive Cross-Functional Collaboration and Accountability - Empower team members to take ownership of their domains while fostering collaboration across functions, ensuring product delivery, value tracking, and stakeholder communications are tightly integrated and consistently executed. Qualifications 10+ years of experience in Intelligent automation space including leading a group of demand management and solution architect analyst Higher education degree; Computer Science, Computer Engineering, Mathematics. Management Information Systems, Finance, Accounting, Procurement, business or related field Must have a business process analysis and optimization mindset Well-versed with lean Six Sigma and other project methodologies Strong facilitation and presentation skills Willingness to travel 20% of the time RPA & Automation Technologies UiPath (preferred), Power Automate, Automation Anywhere - Experience designing, implementing, and scaling automations. Orchestrator & BOT Management - proficient with deployment, monitoring, and exception handling. Process Mining - Familiarity with tools like Celonis to identify automation opportunities and inefficiencies. Document Understanding / Intelligent Automation - Expert with OCR, ML/AI-based extraction, and cognitive services. Microsoft Power Platform Power Automate - Workflow automation, approval processes, system integrations. Power Apps - Custom app development (canvas and model-driven apps). Power BI - Interactive reporting and dashboards, DAX, data modeling. Dataverse / SharePoint / SQL - Data source integration and relational modeling. Business Analysis & Demand Management Requirement Gathering & Documentation - Ability to translate business needs into functional/technical specs. Process Mapping & Gap Analysis - Using tools like Visio or Miro. Agile / Scrum Frameworks - Backlog grooming, sprint planning, storyboarding. Prioritization Frameworks and scoring models for intake Governance & Risk Management Solution Review Frameworks - Ensuring consistency, scalability, and compliance of citizen- and IT-led builds. Security & Compliance Awareness - Understanding of data privacy, DLP policies, access control. Change Management - Governance over solution lifecycle (intake → build → deploy → sustain). Audit & Controls Enablement - Documentation and traceability for internal and external audits. Analytics & Reporting Power BI / Excel Advanced - KPI dashboards, performance tracking, value realization reports. SQL / DAX / Power Query - Data extraction, transformation, and performance optimization. People Management & Leadership Team Leadership - Leading cross-functional teams including Product Owners, Analysts, and Citizen Developers. Performance Management - Setting clear goals, providing feedback, and supporting career development. Coaching & Enablement - Mentoring team members to build technical and business acumen. Resource Planning - Aligning talent to demand and managing team bandwidth effectively. Collaboration & Conflict Resolution - Building a positive team culture and driving accountability. Executive Communication - Presenting updates, escalations, and outcomes to senior stakeholders.

0 years of hands-on experience in Requirement Elicitation, SQL, BRD/FSD writing, Visio, JIRA, Confluence, Agile/Scrum Drive end-to-end business analysis for large-scale BFSI programs Conduct GAP analysis, process modeling, and stakeholder workshops Own requirement traceability and impact assessments Work with product managers and architects on solutioning Guide junior BAs and ensure alignment with compliance/audit needsFamiliarity with containerization and orchestration tools (Docker, Kubernetes). Excellent problem-solving and troubleshooting skills. Good to have TM Vault core banking knowledge, Strong communication and collaboration skills. Banking Domain knowledge is must