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8.0 - 12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are seeking a Business Analyst for P&R team’s Payments Product Processor development team. The successful candidate will interact with the key stakeholders from product, operations and other teams for requirements of application activities & new projects. The candidate will also interact with development Project Manager, the development, testing, and production support teams, as well as other departments within Citigroup (such as the System Administrators, Database Administrators, Data Centre Operations, and Change Control groups) for TTS platforms. He/she requires exceptional communication skills across both technology and the business and will have a high degree of visibility. The candidate will be a rigorous analyst with a strong understanding of payments workflows and corresponding dependencies for successful implementation of those workflows. The ideal candidate will be dependable and resourceful professional who can comfortably work in a large development team in a globally distributed, dynamic work environment that fosters diversity, teamwork and collaboration. The ability to work in high-pressured environment is essential. Qualifications: Bachelor’s Degree Minimum 8-12 years of proven project experience Minimum of 3 years of experience as a business analyst in Payments domain Knowledge of APAC Payment schemes is a significant plus Experience with Payments & Receivables applications and Payments Product Processes would be advantageous Technical / Functional Proficiency: Excellent organization skills, attention to detail, and ability to multi-task Experience in Financial industry i.e. Payment, Receivables and Wholesale Banking etc. Demonstrated sense of responsibility and capability to deliver quickly Experience in working on a large-scale global project. Relationship builder and team player Must have extensive experience in Microsoft tools, i.e., Word, Excel, PowerPoint, Visio and SharePoint Knowledge of database concepts, PL/SQL Experience with SDLC methodologies and structured systems analysis and design Excellent documentation skills in preparing business requirement, functional specs/design, use case and functional flow documents Leadership Skills: Excellent organization skills, attention to detail, and ability to multi-task Good analytical and business skills Demonstrated sense of responsibility and capability to deliver quickly Excellent communication skills. Clearly articulating and documenting technical and functional specifications is a key requirement. Proactive problem-solver Relationship builder and team player Negotiation, difficult conversation management and prioritization skills Flexibility to handle multiple complex projects and changing priorities Excellent verbal, written and interpersonal communication skills ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Business Analysis / Client Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 1 week ago
10.0 - 15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Job Description and Requirements Position Summary The MetLife Corporate Technology (CT) organization is evolving to enable MetLife’s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. We are seeking a highly skilled hands-on Sr Techno-functional HCM Oracle Specialist who is responsible for partnering with HR Leaders, third party vendors and IT Executives to lead global transformation projects with the goal of attracting, developing and retaining talent across the organization. This position will be a part of a fast-paced IT team leveraging the newly implemented Oracle HCM to support employee hire to retire lifecycle (supporting all processes for HR, Hire, Learning, Pay, Benefits, etc. from an IT perspective) and interfaces of over 200 internal and external policy administrations He/she should be a strategic thinker, an effective communicator, and an expert in technological development. Key Relationships Internal Stake Holder – Key Responsibilities Stakeholder Management - Managing key business stakeholders to deliver required technology capabilities to support the digital transformation agenda. Driving prioritization of the product backlog. This includes managing key vendors providing the resources, SaaS & other capabilities. Technology Implementation – Implement and support projects on Internal Audit Technology platforms, specifically Azure Cloud. Ways of Working – Adoption of the Agile ways of working in the software delivery lifecycle. E2E Software Lifecycle Management (Architecture, Design, Development, Testing & Production) Evaluate/Implement technical solutions supporting Internal Audit and SAAS based solutions, talent development, performance management, and workforce analytic Work with Functional Experts to translate user requirements into Technical Specifications Partner with internal business process owners, technical team members, and senior management throughout the project life cycle Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and requirements, design, technical, testing, and production migration requirements Drive the resolution and troubleshooting of issues during development and post- production support. Responsible to Support Day-to-day business enhancements Knowledge, Skills, And Abilities Education A Bachelors/master's degree in computer science or equivalent Engineering degree. Candidate Qualifications: Education: Bachelor's degree in computer science, Information Systems or related field Experience: Required: 10-15 years of software development experience Deep expertise in Oracle Fusion Cloud Human Capital Management (HCM) Prior lead role or project management experience Software development experience in one or more of the following languages: Oracle HCM, HCM extracts, Fast Formulas, HSDL, API’s, Synapse ETL, Redwood, Journeys, SQL, BI Reporting Preferred: Ability to manage systems testing including unit, QA, end to end and user acceptance testing Familiar with technology landscape supporting web and mobile delivery and integration solutions such as Informatica. Experience managing vendors to SLA’s. Experience with software development life cycle and related activities to the implementation and maintenance of HR systems Proven experience collaborating with peers to establish best practices to achieve high service levels. Experience with MS Project, Visio, Excel, PowerPoint and related project delivery utilities. Skills and Competencies: Language: Proficiency at business level in English. Competencies Communication: Ability to influence and help communicate the organization’s direction and ensure results are achieved Collaboration: Proven track record of building collaborative partnerships and ability to operate effectively in a global environment Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) Development Frameworks and Languages: SQL Oracle HCM Cloud tool and configuration HCM Cloud systems HCM Data Loader HCM Spreadsheet Data Loader HCM Fast Formula Oracle HCM: Functional Knowledge of Payroll, Benefits, Time and Labor, Absence, Learning, Performance and/or Compensation About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Position at Resolver Project Delivery (100%) Solution consultant enable customers to take maximum advantage of our software by leading and participating in the delivery of profitable software implementations, this includes: Project Management Establish a shared vision of project success during project initiation and confirming a common understanding of project scope, delivery approach, task ownership, and work outputs (deliverables) Control and communicate project scope, schedule, budget, and risk to customers and management Lead regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions in an effort to drive projects to completion and minimize “time to value” Business Analysis Solicit and document customer functional and technical requirements Consultant Educate customers on what will be required from them for the implementation to be successful Develop design alternatives, producing work estimates, identifying recommendations, and securing agreement on designs that satisfy project success factors and reflect industry and software best practices Configuration Configure the software based on the solution design and performing quality assurance to minimize rework Training Design and deliver administrator, train the trainer, and end-user training sessions, and authoring training materials as required (including documents, slide shows, videos, etc.) About you: Bachelor’s degree or college diploma in computer science/information systems or equivalent. 2+years of prior experience in consulting delivering enterprise wide COTS solutions. Knowledge about Java, Groovy, Java Script, Node.js, MySQL and Oracle database Experience with Visio, MS Project, MS Office, and CRM’s such as Salesforce Experience working in a ambitious small to midsize software company. Ability to work together on interdependent goals by sharing and discussing ideas with a high level of transparency. Ability to respectfully challenge and inspire towards a common goal. Ability to express oneself clearly (oral and written) in a manner that facilitates positive results. Ability to understand customer’s (internal/external) needs and concerns in the short to long-term and to provide value-added recommendations and/or solutions. Builds customer loyalty by anticipating needs, establishing clear goals, facilitating rapport and exceeding expectations. Ability to adjust personal style and/or business strategy when necessary to meet the requirements of the situation. Deals constructively with changing environments in response to feedback and experience. About Resolver Over 1,000 of the world’s largest organizations depend on Resolver’s cloud software to protect their employees, customers, supply chain, brand and shareholders. That’s about 1,000,000 people using our tools each day. Are you ready to make an impact? Headquartered in Toronto, Canada, also known as Silicon Valley North, Resolver has locations in India, USA, UK, New Zealand and Dubai. About Us: Resolver Resolver (www.resolver.com) Protects What Matters™. Our mission is simple. We transform how organizations think about Risk. Our cloud-based software protects over 1,000 of the world's largest organizations' employees, customers, supply chain, brand and shareholders. As a product centric company, Resolver is an integrated solution for the entire Organization offering solutions focused on, Corporate Security, Governance Risk & Compliance, and Information Security. We believe in hard work and having fun while we work. We invest in our people, and we think big. Team: we have smart, talented and curious people you'll work with and learn from. As a Product company, you'll be hands-on with our global teams and top-tier leadership in Canada, the US, UK and New Zealand. Professional development: we have an external learning budget to help you grow and develop. We also have great online learning and workshops internally for you to tap in to. Impact: we solve complex challenges for some of the world's most recognized organizations. Our customers use our software to help reduce the frequency and severity of negative events to protect people, product and organizational success. What we do matters. Vacation: It’s important for you to have time off to re-charge your battery and be with your family and friends. Paid time and sick/casual accrual are 15 days and 12 days per year respectively. Parental leave: we support new Mothers with 100% top-up Maternity leave is up to 26 weeks and new Fathers receive 10 days of Welcome Leave. Great benefits: 100% paid by us for health, accident and life, medical privileges include dental and outpatient too. We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a cycle. Office perks: our environment is flexible, with great snacks and chai. We love our newly renovated office and table tennis. We do socials and events for people to come together. Learning: we invest in the development of our people through online learning, group learning and external learning. Wellness/fitness reimbursement: we care about your health See us here and follow us on Instagram! Are you ready to make an impact?
Posted 1 week ago
5.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking an enthusiastic and communicative Solution Architect to lead the design and implementation of voice solutions on the Google Platform. This role requires deep expertise in system architecture, API integrations, and data mapping while collaborating with cross-functional business and development teams. The Solution Architect will oversee new projects from conception to delivery, ensuring best practices, scalability, and compliance with business and technical requirements. Key Responsibilities: Design end-to-end solutions that align with enterprise environments and business needs. Establish and promote best practices, reusable design patterns, and architectural standards. Create clear and concise documentation, including backend integration specifications, business logic implementation details, and high-level architecture designs. Identify the APIs needed (Analysis and onboarding, API request/response structures, and DTO classes). Also designing high level design for the middleware teams to enable them to produce MW services. Act as a liaison between business stakeholders and development teams to translate business requirements into technical solutions. Work closely with engineers to support the implementation of designed solutions. Engage proactively with external teams to ensure alignment and successful project execution. Tune voice solutions for optimal performance, leveraging best practices in configuration and AI/ML-powered speech recognition systems. Qualifications Over 5 years of proven experience as a Solution Architect, preferably in voice-based solutions and cloud platforms. 3+ years of experience with Google Dialogflow CX and large language models (LLM). Experience with designing secure and scalable backend integrations. Deep knowledge of IVR/bot systems Deep understanding of voice solution architecture, including VXML, ASR, and NLP-based interactions. Proficiency in API development, API integrations, authentication mechanisms (OAuth, certificates), and data mapping. Proficient in managing the transfer and storage of conversational data between platforms. Hands-on experience designing call flows using Visio or Idraw.io. Design and documentation skills tailored to meet the specific business needs of enterprise solutions. Excellent communication and collaboration skills. Experience working with business stakeholders to define requirements and deliver solutions. Nice to have: Hands-on experience in development and implementation solution in Google CCAI Background in AI-driven speech processing and conversational AI solutions. Prior experience in an Agile development environment. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
10.0 - 13.0 years
0 Lacs
Pune, Maharashtra, India
On-site
What You’ll Do Work as a key member of the GSC COE Logistics team in providing analytical insights, lead cost out projects and process improvement initiatives for Electrical business in various Eaton Sites and Divisions across the North America. This role will be leading efforts related to project management, cost optimization and process improvements projects, preparing and publishing different logistics reports to facilitate right decisions, driving synergies and benchmarking inputs to Eaton Global Electrical Sector Logistics teams. This position will work closely with Global Stakeholders in Corporate and Business teams and deliver results to achieve Logistics KPIs and Goals. Co-ordinate and create the multidimensional reports to showcasing the key performance indicators with on time delivery. Work on logistics operations projects streamline inbound shipments to Cross dock. Prepare cost out summary, analysis as a part of monthly reporting. Strong excel & analytical skills in Network optimization. Support global Logistics projects with detailed analysis and benchmarking inputs with other sites. Drive continuous improvements process in Logistics transport planning &Execution. Connect with site team and understand requirements and perform analysis as per requested. Proactive analysis to corporate team for PP Vs Spend VS forecast. Premium freight compliance level not met with target level. Ensure Project Timelines and milestone management for Logistics Projects. Align with Global Logistics function and support standardization of processes and leveraging of spend. Accountable and responsible for the timely, on budget delivery of reports & projects managed. Guides team associated with the project, including goal setting, and planning of performance / gate reviews. Reporting and review of new transitions and ongoing logistics activities with stakeholders Connect with site and understand requirements, challenges and work together with them to improve decision making. Initiate & lead cost saving in Ocean, Air, Road, and parcel modes. Preparing cost saving detail proposals and getting the buy offs from stake holders in defined region Providing the cost saving analytics to reginal corporate team and business team. Qualifications Qualification: Bachelor’s degree Good To have APICS certification Basic Knowledge (Foundation) Minimum 10-13 years of experience in Logistics & Supply Chain Management 5 years’ experience in data analytics will be added advantage. Skills Strong knowledge of MS Office tools (Word, Excel, PowerPoint, Power BI , Visio & Project) Ability to communicate clearly with internal stakeholders and external customers Self-motivated Digital Mindset Influencing Skills and Critical Thinking Able to manage multiple simultaneous projects Expertise in Power BI Should be well versed with Data & Information Management, Ad-hoc reporting, Market research Minimum Competencies for Interview Customer Centric/Stakeholder Management Good exposure in Global Logistics and Good understanding of factors impacting Logistics Decision making and Problem-Solving skills. Demonstrates a collaborative Style Drives for results Self-directing and self-motivating An individual with a strong sense of urgency and customer focus ]]>
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Description: We are seeking an experienced Guidewire PolicyCenter Business Analyst (PC BA) to join our team and play a key role in implementing and enhancing PolicyCenter functionalities. The ideal candidate will have in-depth experience working with Guidewire products, strong insurance domain knowledge, and the ability to translate business requirements into functional specifications. Key Responsibilities: Gather, analyze, and document business and functional requirements related to Guidewire PolicyCenter. Collaborate with business stakeholders, product owners, and technical teams to define solutions. Prepare user stories, process flows, use cases, and acceptance criteria in Agile environments. Support configuration and integration efforts by working closely with developers and QA teams. Facilitate workshops, JAD sessions, and sprint planning/review meetings. Perform gap analysis between current and future state systems and processes. Support user acceptance testing (UAT) and training sessions. Required Skills: 5+ years of experience as a Business Analyst in P&C Insurance domain. Minimum 2+ years of hands-on experience with Guidewire PolicyCenter (Configuration or Integration). Strong knowledge of policy lifecycle (Quote, Bind, Endorsement, Renewal, Cancellation). Experience in Agile/Scrum methodologies. Excellent communication, stakeholder management, and documentation skills. Ability to work with cross-functional and geographically distributed teams. Nice to Have: Guidewire Business Analyst certification Knowledge of other Guidewire modules like BillingCenter or ClaimCenter Experience with tools like JIRA, Confluence, Visio, and SQL ",
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
ql-editor "> Job Summary: We are looking for a highly motivated Business Analyst with strong experience in analyzing and documenting requirements for ServiceNow security modules. The ideal candidate will have a solid background in vulnerability management, security incident response, and ServiceNow capabilities. This role involves close collaboration with stakeholders, developers, and solution architects to ensure accurate requirements gathering, gap analysis, and solution design. Key Responsibilities: Collaborate with business and technical teams to gather, analyze, and document detailed business and functional requirements. Write effective and clear user stories in ServiceNow JIRA , following Agile SDLC processes. Create process flows using Visio and define expected outcomes based on stakeholder communication. Work closely with developers and solution architects to translate business needs into technical solutions. Conduct requirement validation sessions with stakeholders to ensure clarity and alignment. Contribute to process improvements and identify opportunities to enhance current implementations. Ensure thorough documentation, strong attention to detail, and timely communication throughout the project lifecycle. Required Skills & Qualifications: Bachelor s degree in Computer Science, Engineering, Business, or a related field. 3 years of hands-on experience in Requirement Analysis . Strong analytical and problem-solving skills . Excellent verbal and written communication skills with a high level of attention to detail. Experience working in Agile environments , with tools like JIRA , Visio , etc. ServiceNow Expertise (Preferred): Hands-on knowledge of ServiceNow modules : Vulnerability Response (VR) Security Incident Response (SIR) Threat Intelligence Good to have exposure to: GRC (Governance, Risk, and Compliance) Security Operations Center (SOC) Service Portal & Workspaces Basic understanding of REST APIs and ServiceNow integrations . Certifications preferred : ServiceNow Admin Certification CIS Vulnerability Response (CIS-VR) CIS Security Incident Response (CIS-SIR) Key Attributes: Ability to recognize implementation gaps, risks, and potential improvements. Strong stakeholder engagement and coordination skills. Capable of balancing multiple priorities in a dynamic, fast-paced environment.
Posted 1 week ago
13.0 - 18.0 years
8 - 13 Lacs
Mumbai
Work from Office
You are an exceptional Project Manager passionate about managing complex projects that require both technology and non-technology support. You have found the right team. As a Senior Project Manager in the CAO Chief Administrative Office Product & Portfolio Management Group (PPMG) team, you will spend each day ensuring transparency, alignment, consistency, coordination, and risk management across portfolios to achieve goals on time, within budget, and with expected ROI. Collaborating with CAO businesses, Technology, Finance, HR, Legal, and others, you will manage complex, high-risk projects end-to-end, partnering with business and product owners to align vision and strategy, plan, and execute. You will oversee the daily management of project information, supported by Program Managers, Project Managers, and Analysts. As part of the team responsible for the global governance and standards of all projects across its businesses, you will ensure complete alignment of project portfolios with strategic priorities. You will centralize the review and prioritization of all demand whether new projects or modifications of existing work financials (funding and expected return on investment), and provide oversight and transparency of all project activities, risks, and dependencies. You will primarily be part of managing a portfolio of over 100+ projects supporting firmwide initiatives, business model redesigns, business process improvements, short-term pilots, relationship enhancements, and technology deployments and migrations, with approximately 70% of these projects relating to the firms legal entity mergers and acquisitions, new onboardings, and liquidations. Job responsibilities Lead or co-lead M&A workstreams for Workplace Services, Global Supplier Services, or other CAO workstreams as required, efficiently managing all acquisitions requiring Workplace/GSS actions. Identify stakeholders and points of coordination, ensuring effective communication with a focus on frequency to prevent missed key steps. Organize and detail project documents, acting as a liaison between CAO leads and CAO PPMG Portfolio/Program leads. Ensure stakeholder information meets Firm standards and CAO PPMG guidelines by staying updated on relevant standards and analyzing cross-impact. Conduct business process mapping, gap analysis, and summarize findings, leading or participating in design and requirements gathering sessions. Interface with stakeholders to outline current state processes, customer journeys, pain points, and prioritize needs, conducting cross-impact analysis. Apply analytical and logical thinking to understand complex business processes, identify risks, and define solutions, participating in strategy discussions. Establish training and procedures to support project goals and stakeholder adoption, managing test management, issue management, and post-deployment support. Contribute to and summarize lessons learned across the CAO portfolio, leading mid to large-scale projects from concept through closure. Support the development of CAO-wide standards for business process mapping, gap analysis, and decision-making, researching and recommending best-in-class tools. Partner with CAO Controls, Business Product owners, and Program Managers to create and maintain a business process flow library, serving as first-level support for reviews and managing first-level escalations. Required Qualifications, Capabilities and skills Analyze data with a focus on control, organization, and detail, while summarizing key information as needed. Think strategically, coordinate and collaborate to solve problems, and bring open items to closure. Quickly pick up subject matter and possess proficient written and verbal communication skills. Stay highly motivated, know when to raise red flags, and communicate regularly and clearly. Roll up your sleeves when needed, and guide, coach, and influence conversations among all parties especially with juniors in the team. Navigate a matrixed organization and influence effectively. Work inclusively as part of a team rather than in silos. Preferred Qualifications, Capabilities and skills Experience of 13 years is desired. Intermediate to advanced-level experience in MS Outlook, Word, Excel, PowerPoint, SharePoint is required. Experience with qTest, Visio, Monday.com is preferred. Preferably a CAO business products expert, or have a strong foundation with the curiosity to quickly acquire subject matter expertise. Lead or participate in projects independently and confidently, handling medium to large-scale projects on your own, adhering to the established CAO PPMG framework, and seeking supervision or guidance from the Portfolio Manager when required. Manage business process mapping and reporting (current vs. target state). Experience in leading or contributing to legal entity mergers or acquisition-type projects is an added advantage. You are an exceptional Project Manager passionate about managing complex projects that require both technology and non-technology support. You have found the right team. As a Senior Project Manager in the CAO Chief Administrative Office Product & Portfolio Management Group (PPMG) team, you will spend each day ensuring transparency, alignment, consistency, coordination, and risk management across portfolios to achieve goals on time, within budget, and with expected ROI. Collaborating with CAO businesses, Technology, Finance, HR, Legal, and others, you will manage complex, high-risk projects end-to-end, partnering with business and product owners to align vision and strategy, plan, and execute. You will oversee the daily management of project information, supported by Program Managers, Project Managers, and Analysts. As part of the team responsible for the global governance and standards of all projects across its businesses, you will ensure complete alignment of project portfolios with strategic priorities. You will centralize the review and prioritization of all demand whether new projects or modifications of existing work financials (funding and expected return on investment), and provide oversight and transparency of all project activities, risks, and dependencies. You will primarily be part of managing a portfolio of over 100+ projects supporting firmwide initiatives, business model redesigns, business process improvements, short-term pilots, relationship enhancements, and technology deployments and migrations, with approximately 70% of these projects relating to the firms legal entity mergers and acquisitions, new onboardings, and liquidations. Job responsibilities Lead or co-lead M&A workstreams for Workplace Services, Global Supplier Services, or other CAO workstreams as required, efficiently managing all acquisitions requiring Workplace/GSS actions. Identify stakeholders and points of coordination, ensuring effective communication with a focus on frequency to prevent missed key steps. Organize and detail project documents, acting as a liaison between CAO leads and CAO PPMG Portfolio/Program leads. Ensure stakeholder information meets Firm standards and CAO PPMG guidelines by staying updated on relevant standards and analyzing cross-impact. Conduct business process mapping, gap analysis, and summarize findings, leading or participating in design and requirements gathering sessions. Interface with stakeholders to outline current state processes, customer journeys, pain points, and prioritize needs, conducting cross-impact analysis. Apply analytical and logical thinking to understand complex business processes, identify risks, and define solutions, participating in strategy discussions. Establish training and procedures to support project goals and stakeholder adoption, managing test management, issue management, and post-deployment support. Contribute to and summarize lessons learned across the CAO portfolio, leading mid to large-scale projects from concept through closure. Support the development of CAO-wide standards for business process mapping, gap analysis, and decision-making, researching and recommending best-in-class tools. Partner with CAO Controls, Business Product owners, and Program Managers to create and maintain a business process flow library, serving as first-level support for reviews and managing first-level escalations. Required Qualifications, Capabilities and skills Analyze data with a focus on control, organization, and detail, while summarizing key information as needed. Think strategically, coordinate and collaborate to solve problems, and bring open items to closure. Quickly pick up subject matter and possess proficient written and verbal communication skills. Stay highly motivated, know when to raise red flags, and communicate regularly and clearly. Roll up your sleeves when needed, and guide, coach, and influence conversations among all parties especially with juniors in the team. Navigate a matrixed organization and influence effectively. Work inclusively as part of a team rather than in silos. Preferred Qualifications, Capabilities and skills Experience of 13 years is desired. Intermediate to advanced-level experience in MS Outlook, Word, Excel, PowerPoint, SharePoint is required. Experience with qTest, Visio, Monday.com is preferred. Preferably a CAO business products expert, or have a strong foundation with the curiosity to quickly acquire subject matter expertise. Lead or participate in projects independently and confidently, handling medium to large-scale projects on your own, adhering to the established CAO PPMG framework, and seeking supervision or guidance from the Portfolio Manager when required. Manage business process mapping and reporting (current vs. target state). Experience in leading or contributing to legal entity mergers or acquisition-type projects is an added advantage.
Posted 1 week ago
3.0 - 8.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Experience Requires nil to 3 years of writing experience (Technical writing or content writing in MARCOMM or advertising, journalism) Writes and edits information to industry s standards Ability to grasp knowledge of the functionality of at least two CDK applications simultaneously Spends time to gain operational and architectural knowledge of assigned products Attends relevant meetings and training sessions to gain operational and functional knowledge of product, tools, processes, domain and technology Follows departmental guidelines, the Microsoft Manual of Style, and the Chicago Manual of Style Eligibility Bachelor s or Master s degree in any discipline - English Literature, Mass Communication, Advertising disciplines preferred; Engineering and B Tech least preferred. Preferred Attributes Working knowledge of advanced authoring tools such as MadCap Flare, Robohelp, Visio, Snagit, Camtasia and/or similar tools. Duties / Responsibilities Create, assimilate, and convey technical material in a concise and effective manner Use prescribed tools to author text, create charts and graphs, and incorporate diagrams and photos into information deliverables. Follows detailed documentation plans Produce project status reports Collaborate with other Learning Performance associates, as needed Collaborate with product management and product engineering associates/teams Collaborate with launch team and support associates Strives to work with minimal guidance and supervision, delivers accurate content. Video simulation and editing of product workflows Technical Behavioral Expectations Work as part of a writing, project, or development team. Ability to develop subject matter expertise in assigned domain Learn and adapt quickly to new technology and industry standards. Demonstrate high attention to detail Identify and establish working relationship with product SMEs Demonstrate ability to effectively communicate to a variety of audiences in both verbal and written forms. Demonstrate understanding of copyright and accessibility requirements related to educational media content Effective time management and to be available for meetings in North American timezones Remains focused under pressure
Posted 1 week ago
2.0 - 7.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Manager Integrations - First Advantage (Mumbai/Bangalore) Bangalore, Karnataka, India Play Video Job Info Why First Advantage Apply The Manager, Integrations, plays a leadership role overseeing the successful implementation and ongoing support of integrated First Advantage (FADV) solutions. This role serves as the primary point of contact for integration projects and production support while managing a small team of consultants and ensuring timely, high-quality delivery to clients. This individual is accountable for driving end-to-end integration activities, coordinating cross-functional collaboration, resolving technical issues, and leading client engagements. The Manager will also provide mentorship and guidance to junior team members, while continuously improving integration processes and client outcomes. Lead a team and manage integration projects, including the implementation of new integrations and support for existing ones (e.g., processing, monitoring, error identification, and resolution). Provide escalation support and ensure service delivery excellence. Oversee configuration and deployment of new customer ATS, leveraging internal tools and frameworks. Ensure accuracy, timeliness, and client alignment Manage production support for existing integrations, ensuring prompt issue resolution and proactive communication with clients. Collaborate closely with internal teams to troubleshoot and solve problems. Partner with internal stakeholders including Project Managers, Customer Success Managers, and Technical Team Leads to align resources and ensure integration success. Represent the team in cross-functional meetings. Bachelor s degree in a related field, or equivalent experience. Experience: 2+ years of integration, implementation, or configuration experience in a client-facing or systems administrator capacity. Previous experience in a team lead or managerial role strongly preferred Familiarity with Agile methodologies and project/development life cycles. Proven ability to deliver client presentations and communicate effectively with both technical and nontechnical audiences. Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Technical competence in integration and testing of integrated solutions Understanding of communications: o XML o WebServices o REST o HTML o DB a plus (mongo, pl/sql) Proven support skills o Pro-active and flexible approach to resolution of issues Excellent written communication skills. Proficient in use of Microsoft applications, including Word, Excel, Visio. Other competencies : Ability to generate well-structured technical documents and meeting minutes. Ability to manage documents through a review process, and achieve document release to committed deadlines. Excellent verbal communication skills. Ability to present formally at progress reviews. Ability to contribute productively and democratically in team discussions. Excellent influencing and negotiation skills. Excellent team spirit and constructive attitude.
Posted 1 week ago
4.0 - 6.0 years
6 - 8 Lacs
Pune
Work from Office
Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Prepare and manage communications for global Enablement flagship programs Be a program manager and provide support in all aspects of Enablement programs, calendars, rosters, schedules, meeting requests, etc. Coordinate logistics for both Virtual and In-Person events Coordinate venues for Enablement workshops such as request hotel room block / vendor contract negotiation Should be highly responsive and invested in customer satisfaction; he/she could be a new hires first contact with Enablement, so responsiveness is critical. Is flexible to work in different time zones to coordinate with peers effectively and smoothly across the globe and can work independently with minimum supervision. Adapts well to changing job and project requirements, such as manage changes to programs due to new releases and acquisitions. Can efficiently and independently use and administer a Learning Management System (LMS) and Knowledge Management portal and manage administrative responsibilities. Request and manage updates to Enablement Portal for workshops and trainings. Help and manage uploading documents to web portals, work on some admin tasks etc. To ensure youre set up for success, you will bring the following skillset & experience : 4-6 years of experience in extensively coordinating and managing global events and programs with attention to detail. Fluent in English language, both written and verbal communications. Ability to effectively multitask in a complex matrix environment and participate, contribute, and in some cases, lead multiple disparate efforts with stakeholders across the globe. Be comfortable with scheduling, writing directions, communicating through email or memos and other forms of written communication. Must have strong time management skills. This individual will need to keep track of deadlines, schedules, and various tasks that you must complete by their respective deadlines. Knowing how to prioritize your work and keeping your schedule on track are crucial to advance in your career. Proficiency in MS Office (PPT, Word, Excel, Visio). Proficiency in MS Teams and SharePoint Whilst these are nice to have, our team can help you develop in the following skills: Ability to coordinate activities of multiple individuals to get the job done. Ability to prioritize tasks and keep up on them without frequent reminders. Should also be able to re-prioritize as needed on short notice. General program management skills esp. the ability to recognize those aspects of the program which require additional approvals/inputs. Proficiency in Camtasia, Articulate 360 and Vyond. Cross-Functional/Deliverable focus Reporting & Data Analysis, Knowledge Management Ability to effectively communicate up and down the organization and with liaison partner Knowledge/hands-on experience with training-specific domain related AI tools/platforms
Posted 1 week ago
2.0 - 7.0 years
5 - 8 Lacs
Pune
Work from Office
PT ES FR ZH LINE LAYOUT DESIGNER ELECTRICAL Your opportunity We are looking for a Line Layout Electrical Designer, based in Sidel India (Pune), part of Regional System Design Team in EPM Organization, reporting to the Lead System Design. As our Line Layout Electrical Designer, you will be responsible to ensure the quality of Layout Design for line Power and Automation, from pre-contracting to Execution. Your Mission Accountable for Q-C-D projects deliverables (line Power and Automation layouts) for the assigned new equipment projects: (Q) Quality - Project scope and specifications are clearly defined; deliverables are being met to defined specifications (C) Cost - Project deliverables are being completed within the project baselined cost (D) Delivery - Deliverables are being completed within the assigned schedule timelines Ensure all required statutory and regulatory conditions are being met, including Sidel corporate values, governance and processes Understand customer needs and Participate in customer meetings Built all the automation interfaces between conveyors and machines in accordance with safety, ergonomics and efficiency requirements Prepare complete offers for line Power and line Automation, including conveyor control panel, conveyor wiring, software, main distribution panel and power wiring, in line with Project Manager Proposal requirements and Customer specifications Execute electrical conveyors layouts Execute Communication Network drawings (Visio) Perform Description of Operation and Automation Execute the complete project for power distribution cabinet and complete line cable and duct Liaise with Sidel conveyors manufacturing sites, distributing all technical data to design electrical diagrams, produce conveyors cabinets and power distribution cabinets Participate in line safety risk assessments as part of the line certification process Liaise with Installation Site Team providing electrical installation layouts Your Profile Level of education and languages: Bachelor s degree in electrical engineering or equivalent Fluent in English; second language is a plus Required experience and Skills 2+ years of experience as a layout designer in beverage industry Knowledge of conveying systems and associated concepts Knowledge of electrical distribution systems and Knowledge of industrial automation and communication protocols Understanding of electrical diagrams Knowledge of CAD environment (Autocad) 2D high level Knowledge of Caneco software Available to travel up to 50% of the time
Posted 1 week ago
4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities Gather, analyze, and document HR business requirements, processes, and workflows. Translate HR business needs into functional specifications for IT teams or HR technology vendors. Act as a liaison between teams to ensure alignment on system enhancements, upgrades, or implementations. Support configuration, testing, and implementation of HRIS platforms. Conduct gap analysis and recommend process improvements to optimize HR operations. Facilitate workshops and stakeholder meetings in both French and English. Create user stories, use cases, business process models, and other standard BA documentation. Assist in change management, training material preparation, and end-user support during rollouts. Qualifications 4+ years of experience as a Business Analyst, preferably within the HR domain. Fluency in French and English (spoken and written) is mandatory. Solid understanding of HR functions and HRIS systems. Proven experience with Agile and/or Waterfall project methodologies. Excellent communication, stakeholder management, and documentation skills. Ability to work independently and in cross-functional teams. Proficient in tools such as MS Excel, Visio, Jira, Confluence, or equivalent. Preferred Qualifications Experience with international HR processes, especially across French-speaking regions. Good to have Certification in Business Analysis (e.g., CBAP, PMI-PBA) or HR systems (e.g., Workday, SAP SuccessFactors). Prior involvement in HR digital transformation or HRIS migration projects.
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title Server Room & DC Lead Job Grade (refer to JE) G9A Function Information Technology Sub-function Infra IT Manager’s Job Title Global Head – DC/SNOC Skip Level Manager’s Title Global Head – IT Infra Operation Function Head Title GM Location: Mumbai No. of Direct Reports (if any) NA Date Of Joining Areas Of Responsibility At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary Datacenter Domain Specialist – SME is a senior-level expert responsible for the management, optimization, and continuous improvement of all aspects of datacenter operations, including server, storage, backup, infrastructure, and disaster recovery (DR). This role involves overseeing the technical operations of datacenter environments, project management of datacenter initiatives, ensuring compliance with internal and external standards, and managing vendor relationships. The Datacenter Domain Lead will act as a subject matter expert, providing strategic direction, ensuring operational efficiency, and supporting audits and compliance initiatives for datacenter operations. Responsibilities Datacenter Operations Management: Lead day-to-day operations of global datacenters, ensuring all systems are running optimally, including servers, storage, backup, and associated infrastructure. Oversee the capacity planning, performance monitoring, and resource allocation to meet current and future business requirements. Manage operational procedures for incident response, disaster recovery (DR), and business continuity planning (BCP). Ensure that the datacenter environment is reliable, secure, and aligned with business objectives. Datacenter Infrastructure & Technology Management Lead the architecture, design, and implementation of datacenter systems, ensuring high availability, fault tolerance, scalability, and security. Oversee and manage technologies such as servers (physical and virtual), storage systems (SAN, NAS, DAS), networking, and backup systems, including cloud and hybrid environments. Continuously assess, optimize, and manage the lifecycle of IT infrastructure, including hardware, software, and firmware updates/upgrades. Develop and enforce best practices for server management, virtualization, and storage. Project Management Lead and manage large-scale datacenter projects, such as infrastructure upgrades, migration initiatives, and cloud adoption strategies, from inception to completion. Develop project plans, budgets, timelines, and resource allocation, ensuring that projects are delivered on time, within scope, and on budget. Coordinate with cross-functional teams to ensure alignment on project deliverables, risk management, and change control processes. Ensure the timely and accurate reporting of project status, issues, and risks to stakeholders. Backup And Disaster Recovery Management Oversee the design, implementation, and testing of backup and disaster recovery strategies, ensuring that recovery objectives (RPO/RTO) are met. Design and implement efficient, scalable backup and recovery solutions for enterprise data, ensuring business continuity and disaster recovery (DR). Create and enforce backup strategies to ensure timely, accurate backups of critical systems, applications, and data. Develop and manage backup schedules and strategies for on-premise, cloud, and hybrid environments. Manage the regular testing and documentation of disaster recovery plans to ensure preparedness for unplanned outages. Maintain comprehensive documentation of backup and recovery procedures, configurations, and policies. Produce regular backup performance reports and recommend improvements to senior management. Create and maintain internal documentation for DR testing, incident responses, and compliance audits. Work with internal teams and vendors to develop, refine, and execute incident response and business continuity strategies. Regularly assess the storage capacity and performance of backup systems, ensuring scalability as data volumes grow. Perform regular optimization of backup processes to reduce backup windows, improve efficiency, and enhance overall backup performance. Keep up to date with new releases and patches for backup software to ensure the environment is secure and up to date. Compliance & Audit Ensure compliance with regulatory, industry, and company-specific standards (e.g., GDPR, HIPAA, SOX, ISO 27001). Assist in preparing for and supporting internal and external audits, ensuring that the datacenter environment adheres to required compliance standards. Review and ensure that all datacenter operations meet security, risk, and privacy requirements, including data encryption, access controls, and disaster recovery protocols. Act as a key point of contact during audits, liaising with auditors and business units to ensure that evidence is provided and that audit recommendations are acted upon. Vendor Management Lead vendor selection, contract negotiation, and performance management for datacenter-related services, including hardware procurement, storage, backup, and cloud service providers. Maintain strong relationships with third-party vendors, ensuring they meet service level agreements (SLAs), resolve issues promptly, and deliver according to agreed timelines. Oversee vendor risk assessments and work closely with procurement and legal teams to ensure compliance with corporate policies. Manage vendor escalations and dispute resolution, ensuring minimal disruption to operations. Strategic Planning And Budget Management Lead the budgeting process for datacenter operations, ensuring cost-efficient resource allocation and capital expenditures. Provide strategic insights and recommendations for optimizing data center operations, enhancing efficiency, and reducing costs. Ensure that the datacenter infrastructure is aligned with business objectives and future scalability needs. Collaborate with finance, procurement, and senior leadership to align on budgeting, financial planning, and cost-saving initiatives. Process And Procedure Development Develop, document, and enforce operational processes and procedures for all aspects of datacenter management (e.g., change management, incident management, patch management). Standardize best practices for datacenter operations, including system configuration, deployment, monitoring, and maintenance. Drive continuous process improvement, leveraging automation and tools to streamline operations, enhance productivity, and reduce manual intervention. Team Leadership And Collaboration Lead a team of IT professionals responsible for datacenter management, including server administrators, storage engineers, and network specialists. Foster a collaborative and high-performance work culture, mentoring team members and ensuring skills development through training programs and certifications. Work with internal teams (e.g., IT Security, Cloud, Networking) to ensure alignment and integration of datacenter strategies with overall IT strategies. Provide leadership and guidance during major incidents, outages, or DR events, ensuring the team’s effective response and recovery. Continuous Improvement And Innovation Stay up to date on the latest trends in datacenter technologies, storage solutions, backup strategies, and disaster recovery. Evaluate new tools, technologies, and solutions to improve datacenter efficiency, performance, and cost-effectiveness. Propose and implement innovative solutions to drive operational excellence and scalability. Travel Estimate Up to 10 % Job Scope Internal Interactions (within the organization) IT Functional Team External Interactions (outside the organization) Vendors & OEM’s Geographical Scope India & Overseas Financial Accountability (cost/revenue with exclusive authority) Job Requirements Educational Qualification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Specific Certification VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA). ITIL v3 or ITIL 4 certification (Service Management). Certified Data Center Professional (CDCP), Certified Data Center Management Professional (CDCMP), or Certified Data Center Expert (CDCE). Project Management Professional (PMP), Prince2 or equivalent certifications. Either of EMC and NetApp, AND preferred at least one of HP storage, EMC Networker, Symantec NetBackup, CommVault, Cloud backup solution. Advance Excel, Microsoft Word, and PowerPoint 2013, MS Project, MS Visio Skills Technical Skills: Storage Technologies: Expertise in EMC, NetApp, HP Storage etc. Storage Infrastructure Management: Experience in SAN design, LUN masking, zoning, fiber channel switches (Cisco, Dell, HP, Brocade), and storage capacity planning. Datacenter & Infrastructure: Strong knowledge of SAN, NAS, server architecture, and network. Cloud Solutions: Proficient in AWS, Azure, and hybrid datacenter environments. Backup & Disaster Recovery: Expertise in backup technologies (e.g., CommVault, Veeam, NetBackup, Veritas, IBM Tivoli, Cloud Backup Solutions) and disaster recovery solutions. Project Management & Leadership Solution Architecture: Skilled in designing IT solutions and backup strategies. Leadership: Strong leadership and team management skills, including managing cross-functional teams and large-scale projects. Certifications: Prince2 Practitioner, PMP Trained, ITIL V3 Certified (Service Operations, Service Transitioning). Vendor Management: Expertise in managing vendors, negotiating contracts, and maintaining positive stakeholder relationships. Project Planning & Execution: Proficient in budgeting, forecasting, and creating cost models for IT infrastructure. Operational & Analytical Skills ITIL & ITSM Frameworks: Experience in ITIL processes for service management and operational efficiency. Troubleshooting & Performance Optimization: Strong troubleshooting skills for SAN performance, storage issues, and network connectivity. Capacity Planning & Monitoring: Skilled in monitoring, reporting, and analysing storage systems for optimal performance and capacity utilization. Problem-Solving & Critical Decision-Making: Strong analytical skills to identify issues, provide solutions, and make critical decisions in high-pressure environments. Communication & Documentation Stakeholder Engagement: Exceptional communication skills for interacting with stakeholders and vendors. Documentation: Proficient in preparing reports, dashboards, and detailed documentation for management and audits. Interpersonal Skills: Ability to work effectively in multicultural and cross-functional teams. Additional Skills Operating Systems: Knowledge of Windows, Linux, Unix. Monitoring Tools: Hands-on experience with monitoring tools and management platforms. MS Office Proficiency: Advanced skills in Excel, MS Word, PowerPoint, MS Project, MS Visio. Continuous Improvement: Strategic thinker with a focus on operational excellence and process improvements. Experience 12+ Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
Posted 1 week ago
0.0 - 2.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Liquidity Risk Requirements Analyst. Principal responsibilities Review all LIQ Risk reports from functional as well as detail validation perspective and recommending automated solutions to minimize operational risk and time. Review requirements from business users on data validations, reconciliations and data elements for all Liquidity reports. Supporting Liquidity Risk Requirements Lead in planning and tracking progress of Requirements work stream. Supporting wider Finance data related initiatives, including resolution of upstream data initiatives, investigation and prioritization of data issues, liaising with IT / Design teams to support delivery of data sourcing changes. Working with upstream IT to resolve Global Data Quality issues and create a Requirements Operating Model Provide worldwide sites with effective communication of analytics on requirements. Work closely with diverse Business and IT teams, to ensure outstanding requirement issues / sourcing are being discussed and solutions rolled out. Facilitate issue resolution to ensure that the schedule of each work stream remains on track and that any issues are resolved through appropriate, agreed solutions. Perform Requirement Gap analysis and raise requirements for upcoming projects to relevant teams. Role holder will be responsible to present requirements in various forums and follow requirements governance process. Requirements Exposure to Liquidity Risk Reporting for a minimum period of 3 years with focus on business analysis and raising requirements. Process knowledge. The candidate should be able to understand the end-to-end process and the implications of that process for testing including elements of accounting and finance processes. Solution knowledge The candidate should be able to understand the end-to-end solution and the implications of that solution for testing including infrastructure, technology, and interface design. Testing Methodologies The Analyst should have some understanding of approaches to testing Waterfall, vmodel, Agile to include Acceptance criteria for Testing teams. Scope: The role holder will typically deal with supporting the delivery of large scale, complex, global change, which spans organization boundaries. Sign off and benefits realization: The role holder must support business sign off to agree the project transition to business as usual, while ensuring all necessary ongoing activities are in place to drive benefits realization. Proficient in the use of test tools (such as Quality Centre) and test processes (e. g. , defect management) Be able to formulate test strategies and confident in running a successful test phase. An appreciation of systems and data architectures Proficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint, Project) Educational Requirements Educated to minimum of degree level or equivalent Personal Skill Requirements Financial Services Test Experience across both internal reporting and regulatory requirements Experience in testing, driven by IT systems implementation or enhancement, across a large organization Experience of working in a large banking organization preferred. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 week ago
4.0 - 8.0 years
10 - 15 Lacs
Gurugram
Work from Office
Key Responsibilities: Gather, analyze, and document HR business requirements, processes, and workflows. Translate HR business needs into functional specifications for IT teams or HR technology vendors. Act as a liaison between teams to ensure alignment on system enhancements, upgrades, or implementations. Support configuration, testing, and implementation of HRIS platforms. Conduct gap analysis and recommend process improvements to optimize HR operations. Facilitate workshops and stakeholder meetings in both French and English. Create user stories, use cases, business process models, and other standard BA documentation. Assist in change management, training material preparation, and end-user support during rollouts. Qualifications: 4+ years of experience as a Business Analyst, preferably within the HR domain. Fluency in French and English (spoken and written) is mandatory. Solid understanding of HR functions and HRIS systems. Proven experience with Agile and/or Waterfall project methodologies. Excellent communication, stakeholder management, and documentation skills. Ability to work independently and in cross-functional teams. Proficient in tools such as MS Excel, Visio, Jira, Confluence, or equivalent. Preferred Qualifications: Experience with international HR processes, especially across French-speaking regions. Good to have Certification in Business Analysis (e.g., CBAP, PMI-PBA) or HR systems (e.g., Workday, SAP SuccessFactors). Prior involvement in HR digital transformation or HRIS migration projects. Roles and Responsibilities Key Responsibilities: Gather, analyze, and document HR business requirements, processes, and workflows. Translate HR business needs into functional specifications for IT teams or HR technology vendors. Act as a liaison between teams to ensure alignment on system enhancements, upgrades, or implementations. Support configuration, testing, and implementation of HRIS platforms. Conduct gap analysis and recommend process improvements to optimize HR operations. Facilitate workshops and stakeholder meetings in both French and English. Create user stories, use cases, business process models, and other standard BA documentation. Assist in change management, training material preparation, and end-user support during rollouts. Qualifications: 4+ years of experience as a Business Analyst, preferably within the HR domain. Fluency in French and English (spoken and written) is mandatory. Solid understanding of HR functions and HRIS systems. Proven experience with Agile and/or Waterfall project methodologies. Excellent communication, stakeholder management, and documentation skills. Ability to work independently and in cross-functional teams. Proficient in tools such as MS Excel, Visio, Jira, Confluence, or equivalent. Preferred Qualifications: Experience with international HR processes, especially across French-speaking regions. Good to have Certification in Business Analysis (e.g., CBAP, PMI-PBA) or HR systems (e.g., Workday, SAP SuccessFactors). Prior involvement in HR digital transformation or HRIS migration projects.
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Platform Architect Job Title Senior Systems Platform Architect Overview Infrastructure Design Services is a team of Technology Architects and Engineers responsible for the analysis and design of the infrastructure framework to fit the application, platform or system needs in-line with Mastercard's operational standards and principles. Infrastructure Design Services is engaged from the beginning of the analysis and design phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with Mastercard’s security, scalability and availability standards. Infrastructure Design Services' primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system. This job requires experience in internet fundamentals related to web servers, application servers, internet security and other internet technologies. This job actively performs designing and delivering internet infrastructure solutions that satisfy member, product, service and backbone requirements. Have you ever worked with Microsoft Visio to design middleware infrastructure from the ground up? Can you interface with the user(s), application team(s), etc., and all other stakeholders in order to determine their (evolving) needs and requirements? Can you generate the highest level of system requirements, based on the given requirements and other constraints? Can you ensure that this set of high level requirements is consistent, complete, correct, and operationally defined? Role Generating requirements, together with other architects, engineers, application team(s) and user(s), to determine that all of the high level requirements have been met. Generating products such as TADs, technical documents, logical flows, and models to keep the user(s), architects and the engineers constantly up to date and in agreement on the application, system or platform to be provided as it is evolving. Ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowed to become obsolete. Resolve internet architectural and operational problems impacting infrastructure and product availability and performance globally. Research and evaluate new technology for possible deployment in MasterCard’s internet infrastructure. May assume lead and total accountability for ongoing regional projects as assigned; including responsibility for planning; time and cost control; resource utilization and implementation. Implement, manage and support internet infrastructure components while leveraging current standards and best practices. Perform problem diagnosis; performance tuning; capacity planning and configuration management for Mastercard internet components. Assure system stability and future compatibility by monitoring production execution of all relevant systems. All About You Thorough knowledge and understanding of network, operating system principles and web middleware. Thorough knowledge in one or more core functions related to internet infrastructure design and/or web administration Advanced knowledge of load balancers and web application firewalls Working knowledge of Database technologies. Working knowledge of cloud technologies Knowledge of Zero Trust Architecture principles and Network Micro-segmentation. Experience working with YAML based deployments Must be high-energy, proactive, detail-oriented and able to function under pressure in an independent environment. Must have a high degree of initiative and self-motivation and demonstrate the ability to drive results. Strong communication skills both verbal and written and strong relationship and collaborative skills and organizational skills with the ability to work as a member of matrix based diverse and geographically distributed project team. Willingness and ability to learn and take on challenging opportunities is critical. Skills/Abilities Displays leadership and initiative. Detailed oriented and customer obsessed. Strong verbal and written communication skills Ability to multi-task and prioritize efforts. Ability to pick up new technologies at a quick pace and learn on-the-go Ability to work with team members located in multiple geographies Displays excellent collaborative skills with cross-functional teams. Provide positive customer service to internal business partners. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-250954
Posted 1 week ago
13.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
The Opportunity HMI / SCADA Development, Database creation, Gateway server configuration, technical co-ordination, make sure the SCADA system works with customer requirements along with Hitachi standards. How You’ll Make An Impact You will focus on continuous improving HVDCs Overall HMI. Develop and maintain SCADA/HMI applications using MicroSCADA and Zenon SCADA software platforms. Design & develop a secured network overall architecture for SCADA / HMI system for AC Substation and HVDC projects. Technical co-ordinations with sub suppliers and multiple stakeholders in different locations. IT infrastructure hands on experience on Routers, Firewalls, Switches, Servers, and workstations with basic networking skills. Create and customize templates, faceplates, and popups in MicroSCADA and Zenon SCADA to meet project-specific HMI requirements & discuss with other departments / stakeholders to prepare the Division of works. Involved in FAT / SAT activities with along with sub suppliers & Technical support at site during commissioning phase of the project. Evaluate and strengthen the security of any connections to the DCS / SCADA / HMI network. & able to lead the automation projects and guide / mentor within the team for the business requirements Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Holds a Bachelor’s or master’s degree in Electronics and Communication Engineering (ECE), Electrical and Electronics Engineering (EEE), or Electronics and Instrumentation (E&I). You have minimum 13+ years of working experience from the substation automation projects across India and international locations. You must have knowledge in Micro SCADA, Zenon (Copa Data), MS Visio along with knowledge MS Office You should have experience in collaborating with multiple stakeholder’s tom finalize the solution. SCADA / HMI certifications, Networking certifications, CCNA, CCNP, Cyber Security is preferrable. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Attention to detail and a commitment to delivering high-quality digital solutions. Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Posted 1 week ago
4.0 - 7.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description #KGS KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements The KGS journey has been one of consistent growth, with a current employee count of nearly 10,000 operating from four locations in India — Bengaluru, Gurugram, Kochi and Pune, providing a range of Advisory and Tax-related services to member firms within the KPMG network. As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion & Diversity by ASSOCHAM (The Associated Chambers of Commerce & Industry of India). Team Overview The position in discussion is with Integration & Separation (I&S), Technology in M&A within the Deal Advisory group at KPMG Global Services (KGS), which is KPMG’s global delivery center and an integral part of the firm’s strategy to enhance innovation, build scalability, and improve profitability globally. KGS DA&S has been providing solutions to KPMG member firms globally. By leveraging insights and applying best practices, the team helps create customized approaches to M&A transactions. The team’s capabilities include Corporate Finance, Transaction Services, Strategy, Business Modelling, Accounting Advisory Services, Deal Advisory Research and Benchmarking. KPMG’s Integration & Separation team (ISA) advises clients on executing the operational integrations of acquisitions or joint ventures, and separations of businesses, in the case of divestitures or sale. I&S does this by taking an enterprise‑wide view of M&A deals, across all the functions, to deliver value to our clients. In addition, team is also involved in pre-deal Due Diligence on specific areas of business. The Technology in M&A team is involved in pre-deal and post-deal execution work related to technology strategy, with focus on identifying potential risks, synergies and optimization of the IT function. The team works on a wide range of technology due diligence and operational integration activities which includes TSA development, Integration Readiness, Day 1 preparation and supporting the implementation of such plans. Responsibilities We are recruiting for Assistant Manager in the Technology M&A team. In this role, you will work on projects working closely alongside senior members of the team, who will provide guidance and insight into the deal environment, enabling you to build your transactions knowledge and further develop your technology skills base. Responsibilities Your responsibilities will include supporting the Tech M&A Managers and Senior Managers with small to medium sized engagements and being the day to day support on these engagements, which may include: Due Diligence Analyzing target data to build up a view on the technology of the business including cost, products and systems, and IT contracts Condensing the data and explaining findings simply to other team members, highlighting the impact of technology on the business strategy, operations, and ultimately, deal valuation Developing an understanding of IT benchmark and qualitative information to provide insights to clients to describe a typical IT function Assisting in client communications, calls and meetings Contributing content for sections of IT reports/deliverables Integration and Separation Understanding technology aspects of integration, separation (carve outs) and optimization initiatives (e.g. synergy analysis) including understanding the current IT landscape, supporting the development of target operating models, defining transitional service agreements, developing detailed plans, and supporting the implementation of such plans Supporting the IT workstream lead in integrations and separations within a larger team of Integration & Separation colleagues to fulfil their workstream objectives Supporting key client workshops and meetings Supporting the Identification or review of client synergies for IT within a larger team Wider Responsibilities Interacting with senior client stakeholders as well as internal stakeholders (KPMG Partners and Directors) When you are not working on a project, you will provide support to senior colleagues in a number of different aspects such as preparation of proposal materials and the development of team propositions and initiatives Qualifications Mandatory Skills MBA / Bachelor’s degree in a related field from an accredited college/university preferably with major in Technology 4 to 7 years of technology consulting experience focused on the deal advisory integration and separation processes Experience in implementing Information Technology processes, technologies, best practices, and frameworks, including: Application Support & Maintenance Network & Data Center Operations Management Security Cloud-based Deployment Models (e.g., Infrastructure-as-a- Service) Infrastructure Optimization (e.g., consolidation, rationalization, cost savings) Knowledge about enterprise business applications (e.g. ERP, CRM) Experience in assisting with technology assessment/diligence Preferred Skills A good understanding of M&A environment IT specialization such as: IT strategy, applications, infrastructure, architecture, cyber security Experience in facilitating client meetings, workshops and interviews High quality outputs on Microsoft Excel and PowerPoint. Knowledge or experience on Visio, Power BI, SmartSheet would also be beneficial Project management experience and track record of successful delivery of projects Comfort with ambiguity, fluid consulting situations and a highly pressured environment as characteristic of transactions Ability to work well under pressure, learn quickly and leverage skills in new situations Ability to travel at a moderate level
Posted 1 week ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
JOB DETAILS / ROLE PURPOSE: The person would be responsible for a variety of Compliance Governance and Compliance Quality Assurance related tasks including some or all of the following Monitor the adequacy and effectiveness of business functions’ processes for performing steering and/or governance tasks. Analyze operational incidents to identify potential Compliance Risks and to prevent non-adherence to External Requirements and/or Internal Corporate Rules. Perform Risk Assessment procedures & Manage Compliance Reporting at Legal Entity level. Discover innovative ways to improve the Compliance Management System. KEY RESPONSIBILITIES: Analyze both structured and unstructured data to identify patterns and trends. Identify potential risks from business data and operational incident Draft and maintain a dashboard to regularly analyze KPIs and KRIs. Design, document and visualize Compliance Quality Assurance related processes Define Test of Design and Test of Effectiveness criteria and related evidences needed for Compliance control testing. Identify relevant SPOCs across Functions at global and local level.Collect data and information from various stakeholders. Challenge and consolidate input. Prepare Compliance reviews as well as risk and control related workshops, facilitate logistics Write minutes, follow-up on open topics and draft result reports Draft and maintain Standard Operating Procedures.Support in preventing and detecting non-adherence to Compliance requirements Monitor status of oversight activities and remediation actions. PROFILE KEY REQUIREMENTS : At least 3 years of experience in Compliance processes, Data analysis and Dashboard reporting, Process management, Regulatory/Legal environment. Prior experience of leading quality and compliance projects in Regulatory/Compliance will be added advantage. Strong analytical mindset, structural thinking and implementation skills. Process design and mapping and/or OPEX certified (or equal qualification). Excellence in Excel, Macro and general MS Office. Advanced skills in VBA, PowerBI, MS Forms, Visio, SharePoint lists Good understanding of the insurance and/or service business Strong appreciation of Compliance risks and controls applicable Client service mentality and problem-solution mindset, comfortable in interactions with various seniority levels Ability to handle multi tasks in parallel with a pro-active approach, working independently and autonomously yet still displaying strong team work ethics and attributes High attention to detail, prioritizing tasks, focus on quality and deadlines. Ability to undertake initiative and deliver quality results often with competing deadlines An effective communicator who thrives in a global team and works independently This is a global role so the candidate would be interacting with the Americas, APAC and Europe regions so dealing with different time zones will need to be appreciated Everything will be done in English so a high level of verbal and written communication in English is mandatory. Additional Language (Not Mandatory) is a plus. Preferably CS (Company Secretary)/CA (Chartered Accountant)/LLB (Bachelor of Laws or Bachelor of Legislative Law)/CIA (Certified Internal Auditor)/MBA (Master of Business Administration). Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.
Posted 1 week ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Senior Systems Engineer Overview We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security. The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance. This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities. Key Responsibilities Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel. Design, implement, and migrate to modern private cloud infrastructure. Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments. Enhance automated build and deployment pipelines for physical and virtual machines. Create configuration roles and automation code using tools like Ansible and Puppet. Develop scripts to automate daily tasks for the Systems Engineering team. Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments. Lead and plan infrastructure projects independently. Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions. Advise on data center best practices, including power configuration, HVAC, and rack design. Required Qualifications 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors) 3+ years of OpenStack engineering and administration 5+ years of VMWare or equivalent Engineering and Administration 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc. 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds) 3–5 years of hands-on hardware management (Dell, SuperMicro, HP) 2–3 years of experience with Puppet for configuration management 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams) Preferred Qualifications 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi) 1–2 years of experience with F5 load balancers 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace) 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript) 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.) 2+ years with Ansible AWX or Tower Candidate Profile Strong communication and interpersonal skills Skilled at mentoring and leading technical discussions (including whiteboarding sessions) Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart Ability to take direction while also contributing ideas for environment improvements Bachelor’s degree in computer science or a related field (or equivalent experience) Digital Graphic Designer Summary Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space. The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential. Essential Responsibilities Contribute to the development of creative concepts, translating them into visual and interactive form Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform Exhibit an awareness of current web design practices and issues of cross-browser compatibility Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel Essential Competencies Excellent communication skills and fluent in English (both written and verbal) Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment Excellent graphic design, layout and typography skills with strong, clean visuals Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD) Familiarity and prior experience working with Figma and Sketch Knowledge of front-end development experience such as HTML/CSS is a plus Grasp of AI applications and UI/UX design processes or methodology, preferred Experience with photo-retouching and logo design and illustration Strong design portfolio (please provide link with resume) Desired Characteristics Bachelor’s degree in design or a related field 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc. Strong collaboration, time management and multi-tasking skills Experience in a fast-paced service environment Comfortable with abbreviated development cycles and flexible with shifting priorities Company Summary Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/ https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html
Posted 1 week ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Profile: Senior Business Analyst / Functional Consultant – Insurance Domain (Life & Annuities) Location: Gurgaon Budget: As per Your Interview & Experience Experience: 2 Years to 9 Years Job Summary: We are looking for a highly skilled and experienced Senior Business Analyst / Functional Consultant with strong functional and technical expertise in Life Insurance and Annuities domain . The ideal candidate will have in-depth knowledge of INGENIUM and Group Asia applications , excellent SQL skills , and hands-on experience in Agile and Waterfall methodologies . This role involves requirement gathering, analysis, stakeholder coordination, solution design, testing support, and implementation across back-end insurance systems. Key Responsibilities: Functional & Technical Analysis Responsible for requirement elicitation, gap analysis , and defining/documenting the scope of business needs. Identify project risks and assumptions during functional documentation. Perform detailed functional analysis and coordinate with stakeholders for requirement clarifications. Create use cases, data flow diagrams, activity diagrams, flow charts , and other process documentation using tools like MS Visio, Balsamiq, etc. Perform gap analysis and re-engineering of existing business processes. Insurance Domain Expertise Deep knowledge of Life Insurance & Annuity products and Indian insurance operations . Experience working with INGENIUM and Group Asia applications, including backend data structures and integration. Provide insights on process improvements and assist in defining business operating models . Technical Proficiency Strong knowledge of SQL and Oracle databases with excellent query-writing skills. Ability to understand and work with high and low-level system designs . Assist development teams in API development , system changes, and interface integration with third-party systems. Exposure to MongoDB and tools like Postman, SOAPUI, Swagger is an added advantage. Testing & Deployment Work closely with QA during all testing phases (SIT, UAT) and assist in test case preparation, defect tracking, and resolution . Support end users during acceptance and handle migration activities . Ensure smooth handover to maintenance teams post-production deployment. Project & Team Management Support program management through regular updates and status tracking. Help in estimating delivery timelines and allocate work across team members. Mentor and onboard new team members, conduct regular performance reviews, and engage in stakeholder meetings for continuous improvement. Review and ensure quality of Functional Requirement Documents (FRDs), RCA reports, work logs, and delivery checklists. Documentation & Communication Prepare and review key project artifacts including: Functional/Technical Requirement Specifications (FRS/TRS) Requirement Traceability Matrix (RTM) Acceptance Criteria Wireframes, Prototypes, HTML Reviews Provide functional walkthroughs to developers, testers, and business users. Maintain strong communication with internal teams and external vendors. Must-Have Skills: 8+ years of experience in Insurance Domain (Life & Annuities) Excellent understanding of INGENIUM , Group Asia, backend systems Strong expertise in SQL , Oracle DB, and data querying Hands-on with Agile delivery and tools like JIRA Proficiency in MS Office Suite , MS Visio, Balsamiq Experience in Business & Functional Documentation Strong interpersonal and stakeholder management skills Good-to-Have: Experience with MongoDB Understanding of API development and integration Experience in preparing regression test results Knowledge of tools like Postman, SOAPUI, Swagger Soft Skills: Strong analytical and problem-solving skills Excellent verbal and written communication Ability to work independently and lead cross-functional teams Detail-oriented with a focus on quality and timely delivery
Posted 1 week ago
20.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Primary functions and responsibilities The Senior Associate will play a critical role in execution and supervision of the KYC process in line with FCP Program requirements, inclusive of jurisdictional requirements and third-party fund administrator guidelines. They will be primarily responsible for review and analysis of documentation, screening results, and other information obtained regarding the investor’s structure, business activities, source of wealth and funds, and other risk factors to perform a comprehensive risk assessment of the investor and relevant jurisdictional requirements. Specific Responsibilities Will Include But Are Not Limited To Directly liaise with investors, investment professionals, portfolio company representatives, internal deal counsel, external counsel, fund administrators and Ares internal constituents to ensure all relevant onboarding documentation and required information is obtained in accordance with the FCP Program. Engage with internal business partners and external fund counsel to provide accurate and timely investor KYC status for fund closings. Develop, maintain and execute consistent KYC reporting metrics. Develop and maintain procedures, documentation and recordkeeping systems for KYC and provide guidance for implementation through collaboration with internal business partners within Business Operations. Collaborate on the development and enhancement of technology-based solutions relating to KYC, including a document repository and screening alerts. Aid in the review/update of the design of the risk assessment framework to support all customer interactions. Contribute to the improvement of tools to monitor, analyze, and report suspicious activity. Maintain and update the FCP Program policies and procedures, in compliance with the respective legal, licensing, and regulatory obligations. Identify and inform of any changes to legislation and other regulatory requirements relating to the FCP Program. Assist with identifying any high-risk situations and work with FCP leadership to address. Coordinate and support projects to bring increased organization and efficiencies to the FCP Program. Train new joiners in relevant processes, assist in cross-training as needed. Support and assist with special projects and ad hoc requests/tasks as required. Qualifications Education : Bachelor’s Degree is required, preferably from a top university with strong academic achievements. Experience Required 5-8 years of relevant financial services compliance experience; previous financial crime prevention responsibilities/experience would be a plus. Knowledge of global asset management, legal and regulatory compliance, risk management, and industry policy best practices. Strong understanding of Anti-Money Laundering and KYC documentation requirements in accordance with relevant legislation and regulations in the United States; international exposure would be considered a plus. Knowledge of complex corporate entity types, and the formation, constitutional, management/control and ownership documents of each and the information contained within them. Familiarity with SEC, FCA, CSSF and CIMA regulatory reviews and interpretation of regulations. Strong understanding of the investment adviser industry, and U.S. and global securities laws, including the Investment Advisers Act. Demonstrated history of client relationship management via direct client contact. Experience with direct investor/client communication and partnership. Proficient in Microsoft Office Suite (Word, Excel, Visio, Project, PowerPoint). General Requirements Strong sense of ownership and accountability; diligent and dependable work ethic. High level of accuracy and extremely detail oriented. Ability to multi-task, prioritize and meet deadlines in a result-oriented environment. Effective written and verbal communication skills along with excellent client-service orientation; being responsive and dependable. Ability to proactively identify and logically analyze problem situations to develop an effective course of action for resolution. Show sound judgement to determine when to escalate issues and communicate effectively with relevant stakeholders. Exceptional organizational skills and ability to work under pressure. Adept at working independently and navigating fast paced high volume environment. Ability to be flexible in terms of working hours to coordinate with team members and global teams across time zones. Comfort in dealing with ambiguity and uncertainty in a dynamic environment. An analytical mind and a passion/interest in bringing new ideas to increase efficiency of existing processes including continuous improvement however not limited to operational efficiency. Dependable, highly self-motivated team player; fosters team collaboration and an inclusive culture. Ability to handle confidential information appropriately with a high level of integrity. Ability to mentor and guide junior team members and foster a culture of learning and accountability. Reporting Relationships Vice President, Compliance There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
Posted 1 week ago
15.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Interested candidates, kindly mail to enpcareers.hr@ril.com Main Purpose To lead the evaluation of business processes, identify improvement opportunities and translate business needs into clear technical requirements. The role serves as a critical link between business stakeholders and IT development teams to ensure the successful design and delivery of technology-driven solutions. Key Responsibilities Evaluate and analyze existing business processes to identify gaps, inefficiencies, and opportunities for improvement. Engage with stakeholders to gather, document, and prioritize business requirements. Translate functional requirements into technical specifications for development teams. Facilitate communication and alignment between business users, product managers, and IT teams. Lead workshops, interviews, and process walkthroughs to capture detailed business insights. Prepare use cases, user stories, process flows, wireframes, and data models as needed. Assist in solution design, ensuring alignment with business goals and technical feasibility. Support testing efforts through validation of requirements and participation in UAT. Drive continuous improvement initiatives and support change management activities. Mentor junior analysts and contribute to the evolution of business analysis practices. Required Skills and Qualifications 10–15 years of experience as a Business Analyst. Bachelor’s or Master’s degree in Chemical, Petroleum, Business Administration, or related field. Proven ability to gather, analyze, and translate business needs into actionable technical requirements. Strong understanding of software development life cycle (SDLC), Agile, and Waterfall methodologies. Experience with tools such as JIRA, Confluence, Visio, Balsamiq, or equivalent. Excellent communication, facilitation, and stakeholder management skills. Strong analytical thinking, problem-solving, and documentation capabilities. Preferred Experience Exposure to enterprise systems such as ERP, CRM, or custom application platforms. Background in domains like BFSI, manufacturing, healthcare, or telecom. Interested candidates, kindly mail to enpcareers.hr@ril.com
Posted 1 week ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Consulting Support Services – Senior The opportunity CSS enables Consulting Project team’s efficiency and delivery through the key project management and coordination activities. We take responsibility for end–to–end project lifecycle essential for project delivery. We manage project financial analysis, tracking and reporting, project communication, compliance & governance activities across all Field of Play. This role offers first-hand experience of project management on a wide spectrum of services leading to skill enhancement and long-term career growth in consulting. Your Key Role And Responsibilities Design reports using excel and power BI Contribute to automation using technologies like VBA, Python, Power Automate and Power Apps Perform project management activities to include: Financial management, pricing scenario modelling Budget v/s spend tracking, Invoicing Project planning using tools like Excel or MS Projects, Collection and tracking status of deliverables Train/Supervise staff level team members Set up/structure instances of PM tools and manage development lifecycle Reporting and preparing Dashboards for client team including senior leadership Prepare and manage RAID logs, Stakeholder register etc. Work with applications like excel, Power Point, Power Bi, SharePoint etc. Act as a central point of contact for the assigned project(s), manage communication plan Be insightful about the services the project provides and utilize that knowledge to make suggestions and/or recommendations Support quality and risk management, manage documentation Ability to effectively prioritize and execute tasks in a high-pressure environment Develop strong working relationships and leverage information gained to anticipate client needs Full time role Onsite/work from office needed (hybrid) Open to work in shifts Willing to work on Indian Holidays as per client requirement Willing to travel, within the country and internationally as required. Skills And Attributes For Success Any Graduate, preferably B. Com/BBA/Economics or master’s degree Good to have CSM/PSM, CAPM/Prince2/PMP or Project Management Fundamentals certification Previous relevant industry or project management experience of 3-5 yrs Strong computer skills, including advanced Microsoft suit (Excel, power point presentation etc.) Must have skills Power BI, Power apps, MS Project, Visio, SharePoint Experience with JIRA/Confluence, Azure DevOps, Trello etc. Experience of Agile project management, understanding of Product backlog, EPIC & User stories etc. VBA, Python, Uipath etc Power Automate, Power BI, Power Apps exp. Strong English communication - both written and verbal Strong analytical/numerical skills, attention to detail even when dealing with routine tasks Confident, Assertive, with strong communication and influencing skills Prior experience working with Global cliental required Self-starter, excellent team player, organized and self-disciplined. Ability to work with senior leadership What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
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