Visa Filling Officer

1. Position Overview

A Visa Filing Officer is responsible for handling the complete visa application process for students and clients, ensuring accuracy, completeness, and compliance with embassy/consulate rules. The officer must maintain excellent communication, documentation, and follow-up skills to ensure smooth and timely visa submissions.

2. Key Responsibilities

A. Application & Documentation

• Collect, verify, and review all documents required for visa applications (student, tourist, dependent, etc.).
• Prepare visa files as per the specific embassy or VFS requirements.
• Ensure the completeness and accuracy of documentation before submission.
• Fill out online application forms for Canada, Australia, UK, USA, Europe, and other countries.

B. File Processing & Submissions

• Create student profiles on university/college portals where required.
• Upload documents, maintain file sequencing, and track deadlines.
• Schedule VFS appointments and prepare clients for biometrics/visa interviews.
• Coordinate with universities for CAS, COE, LOA, GTE, GS, and other compliance requirements.

C. Client Interaction

• Maintain regular communication with students/clients regarding file progress.
• Update clients about missing documents, changes in requirements, and file status.
• Guide students regarding SOP requirements, financial documents, and interview preparation.

D. Coordination & Reporting

• Liaise with the internal admission team, counsellors, and managers for smooth processing.
• Maintain proper record-keeping of all files (soft & hard).
• Prepare daily and weekly reports for the Managerial Head.
• Track embassy updates, visa rules, and policy changes.

E. Compliance & Quality

• Ensure all files meet the quality benchmarks of the organisation.
• Maintain confidentiality and professionalism while handling sensitive documents.
• Avoid any misleading, incomplete, or incorrect information during filing.

3. Required Skills & Qualifications

• Minimum qualification: Graduation in any stream.
• Strong knowledge of visa procedures (Canada, Australia, UK, Europe preferred).
• Proficiency in computer operations, MS Office, scanning, PDF editing, and online portals.
• Strong communication skills (English, Hindi, Punjabi).
• Ability to multitask and work under deadlines.
• Attention to detail, accuracy, and good organisational skills.

4. Experience

• 1–3 years of experience in visa filing or admission processing (preferred).
• Freshers with strong learning ability may also be considered.

5. Personal Attributes

• Highly disciplined and responsible.
• Ability to work independently as well as in a team.
• Professional behaviour and positive attitude.
• Trustworthy and committed towards confidentiality.

6. Salary

• Salary based on experience and performance.
• Additional incentives for target achievements (if applicable).

7. Working Hours

• Monday to Saturday
• 10:00 AM to 6:00 PM (Flexible as per workload)

Job Type: Full-time

Pay: ₹7,000.00 - ₹18,000.00 per month

Work Location: In person