Customer Success Manager Consultant CYFIRMA

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Consultant (CSM) at CYFIRMA, you will play a crucial role in ensuring customer satisfaction and maximizing the value they derive from our products and services. Your responsibilities will include: - Customer Onboarding: Taking ownership of new customer onboarding to help them realize ROI quickly. - Providing Technical and Product Support: Being well-versed with CYFIRMA's offerings to provide technical support and training to customers. - Handling Account Escalations: Responding to alerts, red flags, or feedback from customers. - Customer Renewals: Ensuring recurring revenue from existing customers. - Upsell Campaigns: Driving portfolio growth and increasing the lifetime value of custome...

Posted 1 week ago

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Risk Consulting Analyst 2 - Managed Security RSM US LLP

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be joining RSM, a leading provider of professional services to the middle market globally, with a focus on instilling confidence in a world of change and enabling clients and employees to achieve their full potential. The exceptional team at RSM creates an inclusive culture that values talent and provides a compelling experience for clients. As an associate in Risk Consulting in Hyderabad, Telangana, you will play a key role in supporting ongoing security operations for RSM clients across various industries and locations. Your responsibilities will include investigating security incidents using tools such as SIEM, automation, and cybersecurity technologies like ServiceNow, Stellar C...

Posted 2 months ago

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Customer Success Manager Consultant CYFIRMA

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Consultant (CSM) at CYFIRMA, you will play a crucial role in customer onboarding, technical support, account escalations, customer renewals, upsell campaigns, and establishing customer support practices. Your primary responsibility will be to ensure new customers are efficiently onboarded to CYFIRMA's products and services, guiding them to realize ROI promptly. In this role, you will need to have a deep understanding of CYFIRMA's product and service offerings to provide technical support and training to customers. Your focus will be on educating customers on the flexibility and capabilities of CYFIRMA's solutions, aligning them with their business needs and plans. Additionally, you will...

Posted 2 months ago

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Risk Consulting Analyst 2 - Managed Security RSM US in India

3.0 - 5.0 years

13 - 17 Lacs

Hyderabad

Work from Office

We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position and Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their ...

Posted 2 months ago

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