Cloud Assistant Manager Vimerse Infotech

5.0 - 7.0 years

5 - 7 Lacs

Bengaluru, Karnataka, India

On-site

We're looking for an experienced and highly skilled Cloud & Infrastructure Lead to manage and optimize our hybrid cloud environment. You'll play a crucial role in ensuring the stability, security, and efficiency of our IT infrastructure, both on-premises and across multiple cloud platforms. Key Responsibilities Communication & Management: Possess excellent verbal and written communication skills to effectively interact with various stakeholders. Demonstrate strong experience in team management , guiding and mentoring colleagues. Cloud & On-Premises Management: Have working experience on at least two major Cloud Service Providers (CSPs) , specifically Azure, AWS, and/or GCP . Exhibit expertise in Virtualization Hypervisors (VMware, Hyper-V preferred), as well as Google, AWS, and Azure cloud environments . Demonstrate expertise in on-premises to cloud migration and management . Maintain and update infrastructure design/build document sets . Ensure all infrastructure operations align with the ITIL Framework . Provide support across multiple cloud and on-premises technologies , with hands-on experience in Windows, Active Directory, networking, security, and troubleshooting . Create infrastructure estimates and manage costs effectively. Specific Cloud Service Management: Experience working with AWS services such as VPC, EC2, S3, ELB, and Firewall . Experience working with Azure services such as VNet, VMs, Resource Groups, Load Balancers, and Storage . Service Desk & Escalation: Ensure all Service Desk tickets are resolved within WNS agreed SLAs . Handle escalation and troubleshooting of infrastructure-specific incidents from Service Desk Incident Management. Escalate calls to the respective backend teams and SMEs when required, following up to ensure complete resolution. Provide accurate shift handovers . Be available for rotational shifts (including night shifts) . Vendor Coordination: Coordinate with external vendors for issue resolution and solution optimization. This is an on-site role requiring work from the office . Linux Management Support: Provide troubleshooting, vulnerability management, and OS hardening expertise for multi-Linux flavors. Manage patching and OS upgrades for Linux systems. Handle disk and user management , with the ability to resolve complex disk-related issues. Oversee network management for all Linux flavors across both cloud and on-premises platforms. Technology Domains to Support Mandatory: AWS, Azure, and Google Cloud management and security , including migration, access management, high availability, disaster recovery (DR) strategy, and cost saving . Advantageous: Experience in cost management, audit management, documentation, and automation . Qualifications Overall Experience: 5+ years of total experience. Relevant Cloud Experience: At least 3 years of relevant experience in cloud technologies. Education: Graduate in any stream, with a preference for an engineering background. Learning Agility: Possess good grasping power and a willingness to learn and acquire knowledge about new technologies as required.

Posted 1 week ago

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