Customer Success Account Manager Kaspersky

7.0 - 11.0 years

0 Lacs

delhi

On-site

Role Overview: As a Customer Success Account Manager at Kaspersky, your main responsibility will be to ensure the satisfaction of MSA premium support customers. You will achieve this by providing technical support and maintaining positive relationships with assigned accounts. Your focus will primarily revolve around resolving technical issues related to Kaspersky software, ensuring effective product usage in enterprise environments, and handling any escalations that may occur. Additionally, you will serve as the technical support representative in your home country, taking charge of support-related issues and coordinating resources for resolution. Key Responsibilities: - Provide technical su...

Posted 1 month ago

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IT Systems Analyst SOTI Inc.

2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As a member of the team at SOTI, you will be provided with endless opportunities to learn new things, work with cutting-edge technologies, and contribute to making a difference in the world. SOTI is committed to offering a dynamic and engaging work environment where you can thrive professionally. You will play a crucial role in the organization by providing technical assistance and support for incoming service desk tickets, whether in person, online, or over the phone. Your responsibilities will include investigating and resolving issues reported by users, as well as communicating with specific resources to address escalated issues. It will be essential to follow up with customers to ensure ...

Posted 2 months ago

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Customer Success Account Manager Kaspersky

4.0 - 8.0 years

0 Lacs

delhi

On-site

As a Customer Success Account Manager at Kaspersky, you will be responsible for ensuring the satisfaction of MSA premium support customers by providing technical support and maintaining good relationships with assigned accounts. Your primary focus will be on resolving technical issues related to Kaspersky software, ensuring effective product usage in enterprise environments, and managing any escalations that may arise. Additionally, you will act as the technical support representative in your home country, taking ownership of support-related issues and coordinating resources for resolution. Your role will require a high level of technical expertise and problem-solving skills to address compl...

Posted 3 months ago

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