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ITSM Analyst (Event Management) SAS

7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining a dynamic and forward-thinking team as an IT Service Management Analyst within the Service Management Office. Your primary responsibility will be to oversee the Event Management processes using ServiceNow ITOM. Reporting to the ITOM Manager and the Event Management Process Owner, you will play a vital role in enhancing service management policies, procedures, and tools. Collaboration with cross-functional teams will be essential to ensure that event management, alerting, and incident creation align with business objectives and stakeholder needs. Your contributions will support the organization's IT service management goals and promote the adoption of ITIL practices throug...

Posted 1 month ago

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