10 Virtual Infrastructure Jobs

Role Overview: You will be responsible for handling incoming calls, emails, and chats from users, which may require working on rotational shifts. You should have the ability to comprehend end users from international locations over the phone. Recording, classifying, and prioritizing tickets will be part of your responsibilities. Providing initial support and troubleshooting based on Knowledge Base articles, taking remote control of end users' machines if required, and routing requests to the appropriate support groups or third-party suppliers are key tasks. Monitoring the status, documenting progress towards resolution of all open tickets, keeping affected users informed about the progress, ...

As a Citrix Support Engineer, you will be responsible for working with Architecture Teams and application development teams to deliver appropriate infrastructure solutions. Your key responsibilities will include: - Creating design documentation in accordance with standards and obtaining signoff from Architects. - Configuring and implementing XenApp/XenDesktop Infrastructure. - Configuring Server Hardware and Virtual Infrastructure. - Building Windows Servers. The position requires the following qualifications and skills: - Proven expertise in solution and design of infrastructure projects. - Familiarity with Virtualization concepts (VMware), Virtualized Infrastructure Planning & design of Vi...

As a Technology Support Specialist at our company based in Bengaluru, India, your role will involve handling incoming calls, emails, and chats from users, which may require working on rotational shifts. Your responsibilities will include: - Comprehending end users from International locations over the phone - Recording, classifying, and prioritizing tickets - Providing initial support and troubleshooting based on Knowledge Base articles - Taking remote control of end users" machines if required for troubleshooting - Routing requests to the appropriate support groups or third-party suppliers when tickets are not resolved during initial support - Monitoring the status and documenting the progr...

As a Technical Support Specialist, your role will involve handling incoming calls, emails, and chat from users, some of which may require working on rotational shifts. You will need to have the ability to comprehend end users from international locations over the phone. Your responsibilities will include recording, classifying, and prioritizing tickets, providing initial support and troubleshooting based on Knowledge Base articles, and contributing to the Knowledge Base with new articles. Key Responsibilities: - Handle incoming calls, emails, and chat from users - Comprehend end users from international locations over the phone - Record, classify, and prioritize tickets - Provide initial sup...

As a Network Operations and Production Network Engineer in Bengaluru (Hybrid), your role will involve hands-on engineering and troubleshooting within a Network Operations Centre (NOC) environment. You are expected to be an Subject Matter Expert (SME) in Core Cisco networks (BGP, OSPF, LAN/WAN) along with additional expertise in F5 (Load balancing, LTM, GTM, DNS configs), Fortinet, and Zscaler technologies. Your responsibilities will include: - Providing operational support and troubleshooting for network-related issues. - Collaborating with stakeholders and working effectively under pressure. - Diagnosing and resolving complex network problems. - Managing LAN/WAN technologies and protocols s...

As an ideal candidate for the role, you should have the following qualifications and experience: **Role Overview:** You will be responsible for providing network operational support and production network engineering within large institutions or banks. Your role will involve diagnosing and resolving complex network-related issues, managing stakeholders effectively, and working efficiently under pressure. A solid understanding of LAN/WAN technologies and protocols such as Cisco ACI, IOS, NX-OS, SD-WAN, BGP, and OSPF will be crucial for this position. **Key Responsibilities:** - Experience in network operational support and production network engineering within large institutions or banks. - P...

As a Technical Support Specialist, you will be responsible for handling incoming calls, emails, and chats from end users, which may require working on rotational shifts. Your key responsibilities will include: - Comprehending end users from international locations over the phone - Recording, classifying, and prioritizing tickets - Providing initial support and troubleshooting based on Knowledge Base articles - Taking remote control of end users" machines if required for troubleshooting - Routing requests to appropriate support groups or third-party suppliers when tickets are not resolved during initial support - Monitoring the status and documenting progress towards the resolution of all ope...

As a Technical Support Specialist at our company based in Bengaluru, India, you will play a crucial role in providing top-notch technical support to end users from international locations. Your primary responsibilities will include: - Handling incoming calls, emails, and chats from users, which may require working on rotational shifts - Comprehending end users" issues over the phone - Recording, classifying, and prioritizing tickets - Providing initial support and troubleshooting based on Knowledge Base articles - Taking remote control of end users" machines if required for troubleshooting - Routing requests to appropriate support groups or third-party suppliers when tickets are not resolved...

Key Deliverables Administer VMware, Avaya, Cisco, and other virtual infrastructure technologies Provide Tier III support, investigating and resolving incidents Monitor performance and capacity, reporting on system health Ensure timely resolution of issues according to SLA's Role Responsibilities Provide day-to-day support for virtual infrastructure maintenance Participate in system upgrades, troubleshooting, and operational activities Adhere to Change Management and Incident Management policies Support 24x7 On-Call rotation and customer escalations

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), is dedicated to creating pharmacy, care, and benefits solutions to enhance health and vitality. The organization focuses on relentless innovation to enhance the prediction, prevention, and treatment of illnesses and diseases, making these solutions more accessible to millions of people. Information Protection Manager Position Summary: As an Information Protection Manager, you will lead a team of 5-10 cybersecurity experts responsible for conducting application and infrastructure security assessments. Your primary objective will be to ensure the confidentiality, integrity, and availability of systems across ...