4 Virtual Events Jobs

We are looking for an experienced and dynamic Community Engagement Specialist to lead and expand our industry-based customer communities. Our community focuses on sharing industry insights, emerging trends, business processes, and best practices. As the ideal candidate, you will be responsible for creating engaging content, fostering meaningful conversations, and organizing events that add value to our members. This role calls for a strategic thinker with exceptional communication skills and a dedication to community building. Your responsibilities will include developing and implementing strategies to boost community engagement and membership growth. You will moderate discussions to maintain a positive and respectful atmosphere and assist members in making connections within the community. Curating relevant industry news, case studies, multimedia content, and insights will also be part of your role. You will collaborate with internal experts to produce high-quality content that aligns with industry trends and challenges. Various content types such as blog posts, infographics, video tutorials, podcasts, and e-books will be coordinated to cater to diverse preferences within the community. In terms of event planning and management, you will be in charge of hosting virtual events such as webinars featuring industry experts, live Q&A sessions with industry leaders, panel discussions, virtual networking events, and roundtable discussions on specific community issues. You will also develop engagement initiatives like discussion prompts, challenges, and member spotlights to encourage active participation. Identifying and nurturing community leaders and advocates, monitoring community metrics, and providing insights and recommendations for improvement will be essential tasks. To qualify for this role, you should hold a Bachelor's degree in Marketing, Communications, Business, or possess equivalent experience. A background of 3-5 years in community management, content creation, or a related field, preferably in a B2B setting, is required. Strong written and verbal communication skills, the ability to create engaging content, experience in planning and managing virtual and/or in-person events, interpersonal skills to build and maintain relationships, proficiency in community management platforms, content management systems, and social media tools, as well as analytical skills to measure and report on community engagement and content performance are necessary. Familiarity with data analytics tools and reporting, the ability to work independently and as part of a team in a fast-paced environment, and experience within Retail, Manufacturing, or Logistics industries are advantageous. Our company's values are at the core of our success and that of our customers. If you resonate with our values and are passionate about community engagement, we invite you to join us on this exciting journey.,

About Us AIM Media is a premier tech media house powering some of the most influential AI and emerging technology platforms globally. Through industry-leading conferences, strategic content, and high-impact campaigns, we connect enterprise innovation with meaningful outcomes. We are now looking for a Brand Solutions Manager to lead strategic client engagements and manage end-to-end delivery of branded campaigns, including marketing promotions, digital activations, thought leadership events, and virtual or physical roundtables. Key Responsibilities Client Campaign Management: Lead the execution of brand campaigns for clients including webinars, roundtables, content partnerships, and event activations. Own the entire lifecycle from brief to delivery. Cross-functional Coordination: Work with internal teams across content, design, digital marketing, and production to bring campaign elements together seamlessly. Social & Audience Activation: Drive campaign visibility by ensuring strong presence across AIM&aposs social media handles and partner platforms. Guide audience acquisition strategies for each campaign. Account Management: Build strong relationships with clients, act as the key point of contact, manage expectations, ensure timely delivery, and drive renewals and upsells. Strategic Consulting: Consult with partners to recommend campaign formats and ideas based on their goals, ensuring alignment with AIMs audience and editorial voice. Performance Tracking: Own post-campaign reporting, measure success metrics, and present outcomes to clients with actionable insights. Ideal Candidate Profile 15+ years of experience in brand solutions , client servicing , or account management roles, ideally within media, advertising, or events companies. Proven track record in executing integrated marketing campaigns and client-facing project ownership . Strong understanding of digital media, social platforms, and B2B marketing dynamics. Prior experience with webinars, virtual events, or CXO roundtables is highly desirable. Exceptional communication skills verbal and written and a solution-oriented mindset. Ability to manage multiple campaigns simultaneously with poise and accountability. Show more Show less

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Role Overview: The Community Manager will play a key role in building, nurturing, and expanding our global customer community. This individual will serve as a champion of our customer base, working to foster engagement, encourage knowledge-sharing, and create a positive and inclusive environment where users feel valued and supported. You will be the voice of our customers and the bridge between their needs and our product teams, helping to shape the future of our platform. Key Responsibilities: Community Engagement: Develop and execute strategies to grow and engage a diverse, global community across forums, user groups, social media channels, and in-person or virtual events. Facilitate meaningful interactions and ensure customers feel heard and supported. Global Customer User Group Development: Implement a global user group framework which includes creation of user groups in key cities / regions, recruitment of chapter leaders, building and executive an annual community calendar, driving local engagement etc. Build and drive key business communities: Strategise and drive critical community development plans for business partners and resellers globally, by partnering with the local stakeholders and affiliate teams. Community Events & Meetups: Plan and host online and in-person events, including webinars, product demos, hackathons, and customer meetups, to foster deeper connections within the community. Moderation & Support: Lead and moderate customer discussions within online forums, user groups, and other community platforms. Provide guidance, answer questions, and ensure a positive, respectful environment for all members. Collaboration with Cross-Functional Teams: Work closely with the marketing, customer success, and product teams to align community efforts with business goals, and ensure seamless communication between customers and internal teams. Metrics & Reporting: Track community growth, engagement, and sentiment through key performance indicators (KPIs), such as active users, forum participation, and NPS scores. Provide regular reports and insights to leadership on community trends and opportunities for improvement. Qualifications: Experience: 10+ years of experience in community management, customer success, or marketing, preferably within a SaaS or tech environment. Hands-on experience in creating, managing, growing user groups and actively participating in online communities, forums etc. is a must. Skills & Competencies: - Strong written and verbal communication skills, with the ability to engage and inspire a global, diverse community. - Experience with community management tools, CRMs, and social media management tools. - Comfortable hosting and moderating virtual events and webinars. - Ability to create compelling content (blogs, videos, webinars, etc.) that resonates with customers. - Passionate about customer experience and building long-lasting relationships with users. - Ability to analyze community data and provide actionable insights. - Empathy, patience, and a collaborative mindset. Strong Individual Contributor Skills: - Demonstrate a proactive approach to problem-solving, with the ability to analyze data, identify trends, and propose actionable recommendations for improving program effectiveness. - Take ownership of initiatives and drive them to successful completion, while effectively managing priorities and deadlines in a fast-paced environment. Additional Information: - Working knowledge of industry-standard community management platforms (Insided, Khoros, VanillaForums etc.). - Experience with CRM and analytics platforms (e.g., Salesforce, Google Analytics etc.). - Familiarity with customer advocacy programs and user-generated content strategies. - Excellent communication, presentation, and interpersonal skills. - Experience in leading cross-functional teams and driving alignment towards common goals. - Ability to thrive in a fast-paced, dynamic environment and navigate ambiguity. - Comfortable with a global working model, alternating between partnering with local staff at NA, EU and India, with the ability to travel as needed.,

You are looking for an Innovation Analyst to join your team for a Contract, Hybrid role based in Delhi. As an Innovation Analyst, your key responsibilities will include playing a significant role in establishing and managing the Startup Tunnel. This will involve sourcing startups, organizing events, and setting up the infrastructure for the Startup Tunnel. An ideal candidate will have a proven track record of successfully bringing in startups, particularly in the field of AI/ML, and building a robust pipeline of 100+ startups. You will actively contribute to the design, delivery, and overall management of the Startup Tunnels acceleration program and its portfolio. Additionally, you will be responsible for assembling startup cohorts, mentoring them on growth hacking strategies, and developing effective Go-to-Market plans. Furthermore, you will have experience in establishing virtual events verticals and leading the conceptualization of incubation-acceleration programs. Building strong relationships with investors, mentors, and ecosystem partners will be a key aspect of your role. You will collaborate closely with business leaders to identify challenges, define problems, and source external solutions to drive innovation within the organization. If you are a proactive, results-driven individual with a passion for innovation and a strong background in startup ecosystems, this role offers an exciting opportunity to make a significant impact and drive growth within the Startup Tunnel.,