Vice President - Operations Impact Consulting And Business Solutions

7.0 - 12.0 years

16 - 18 Lacs

Chennai

Work from Office

Job Title: Vice President Operations Digital Continuing Medical Education (CME) Location: T'Nagar, Chennai Experience: 7 years to 12 years in digital healthcare education, tech-enabled CME, or healthcare communications Industry: Private CME Provider / HealthTech / Medical Education Job Description: We are looking for a visionary and tech-savvy Vice President Operations to lead and scale our digital-first Continuing Medical Education (CME) platform. This role combines operational leadership with a deep understanding of medical education delivery, platform management, and technology integration to offer high-impact learning experiences for healthcare professionals. Key Responsibilities: Lead end-to-end operations of digital CME programs including webinars, e-learning modules, mobile apps, and virtual conferences Manage platform performance, user experience, and backend integration across learning management systems (LMS) and CRM tools Oversee cross-functional teams (tech, content, compliance, client servicing) to deliver seamless, compliant, and engaging CME experiences Ensure CME content and delivery meet global accreditation and regulatory standards (MCI/NMC, ACCME, etc.) Collaborate with pharma clients, medical faculty, and industry partners to deliver personalized, data-driven educational journeys Use analytics and feedback to continuously optimize program performance and learner engagement Drive adoption of emerging technologies such as AI-driven personalization, interactive modules, and multilingual delivery Set and track KPIs across HCP reach, engagement, platform uptime, and program outcomes Requirements: Graduate/Postgraduate in Life Sciences, Healthcare, or Business; MBA/MPH preferred 7+ years of experience in digital operations, health education, or medical SaaS platforms Strong grasp of digital CME models, edtech platforms, and compliance frameworks Proven leadership in scaling tech-enabled services in healthcare or education Data-driven, agile, and excellent in cross-functional team leadership Reporting to: CEO / Managing Director Compensation: Competitive with performance-linked incentives

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