8 Virtual Agents Jobs

As a Product Design Specialist at BT Group, you will play a crucial role in managing complex software engineering that provides Service Management and Service Assurance across the Digital Corporate Unit. Your primary responsibility will be to design and implement solutions aligning with business needs on the ServiceNow platform, focusing on TSM, HRSD, and SecOps products. Your collaboration with product owners, stakeholders, and squad members will be essential in delivering exceptional customer experience and driving operational efficiencies within the organization. **Key Responsibilities:** - Deliver the engineering strategy to ensure high-quality, on-time, and on-budget delivery, bringing ...

Role Overview We're hiring a Senior ServiceNow Developer with strong experience in ITSM, Service Catalog, and Service Portal development. This is a senior-level position requiring leadership in architecture, design, and implementation of complex ServiceNow solutions. Ideal for candidates who enjoy solving real-world problems through automation, UX enhancements, and scalable platform architecture. Key Responsibilities Act as the technical architect for ServiceNow implementations, guiding system design, integration approaches, and scalability decisions. Collaborate with stakeholders to gather and analyze requirements, and architect custom solutions using the ServiceNow platform. Develop And Co...

Role Overview: As a Responsible AI Tech Lead, your main responsibility will be to ensure the ethical and responsible use of artificial intelligence (AI) technologies. You will be in charge of designing and deploying Responsible AI solutions, aligning AI projects with ethical principles and regulatory requirements. Your leadership skills will be crucial in fostering cross-functional collaboration and advocating for ethical AI adoption within the organization. Key Responsibilities: - Design and deploy Responsible AI solutions aligned with ethics and compliance - Act as subject matter expert (SME), guide teams, and provide cross-functional leadership - Develop AI governance policies and ensure ...

As the Manager, Intelligent Automation and RPA, you will lead the development and scaling of Intelligent Automation (IA) capability to support the organization's growing analytics and intelligent automation demand. Your responsibilities will include defining and shaping the global IA demand pipeline across all Supply Chain functions, prioritizing demands, and completing discovery and feasibility assessments for each opportunity. Key Responsibilities: - Lead and own end-to-end lifecycle of Intelligent Automation capability, focusing heavily on the process discovery aspects to build IA pipeline like opportunity assessment, business case analysis, feasibility assessment, and active engagement w...

As a Senior ServiceNow Developer, you will be responsible for leading the architecture, design, and implementation of complex ServiceNow solutions. Your role will involve collaborating with stakeholders to gather requirements, architecting custom solutions, and providing technical leadership to junior developers. Your expertise in ITSM, Service Catalog, Service Portal, and Chatbots/Virtual Agents will be crucial in integrating ServiceNow with external systems and ensuring high availability and scalability. Additionally, staying updated on ServiceNow updates and industry trends will enable you to advise on platform improvements. Key Responsibilities: - Act as the technical architect for Servi...

Associate Architect - Conversational Bot Engineer (CBE) Architect - Conversational Bot Engineer (CBE) There are above 2 positions Need Immediate Joiners

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (N...

You are seeking a detail-oriented and strategic AI Product Specialist to support the implementation and governance of AI solutions within the HR ecosystem, primarily leveraging SAP SuccessFactors. This role is pivotal in coordinating cross-functional teams, overseeing AI feature testing, ensuring responsible AI practices, and tracking performance metrics to facilitate data-driven HR decisions. You will be responsible for leading and supporting the rollout of AI-driven features and functionalities within SAP SuccessFactors, including virtual agents, predictive analytics, and intelligent recommendations. Collaboration with HR, IT, and vendor teams to integrate AI capabilities aligned with busi...