109 Virtual Agent Jobs - Page 4

Skillset: Service now development Experience : 10 - 15 years Location: Bangalore About Team Enterprise Business Services is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, Associate Digital Experience. Our team caters to several businesses across Walmart that leverage Service Now for HR case management, associate relations, People system integrations and other related product engineering capabilities. Walmart&aposs philosophy of Everyday Low Prices is not an easy one to achieve. Being cost-effective is critical because it allows us to optimize all processes and verticals while striving for excellence. Our team...

Position: ServiceNow AI Developer/Consultant Location: Hyderabad Experience: 4 8 Years Job Description: We are looking for a skilled ServiceNow AI Developer/Consultant with hands-on experience in designing and implementing AI-driven solutions on the ServiceNow platform. The ideal candidate should have strong expertise in ServiceNow's AI/ML capabilities, Virtual Agent, Predictive Intelligence, and automation workflows to enhance business processes and end-user experiences. Key Responsibilities: Design, develop, and deploy ServiceNow AI/ML solutions, including Virtual Agent , Predictive Intelligence , and AI Search . Configure and customize ServiceNow modules to integrate AI features with exis...

Company - General Mills Location - Powai,Mumbai - Hybrid Model The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute to the ServiceNow Core Practice at General Mills in capacity of a Technical Engineer II. This role will report into D&T Manager- ServiceNow Platform in India and functionally collaborate with different stakeholders on the ServiceNow platform. It is a team member role. In this role, candidate will be responsible for working with the ServiceNow Core Practice team in completing assigned projects to deliver high impact, high value outcomes, while staying within identified project constraints for budget, ...

As a ServiceNow SPM Solution Architect with Integrations experience at NewRocket, a global, full-service Elite ServiceNow partner, you will be responsible for leading, coaching, and mentoring a team of Software Engineers. Your role will involve implementing and developing customizations based on functional and technical requirements using leading practices and internal code standards on large-scale, more complex professional services projects. Your responsibilities will include interfacing with end-users, IT teams, and key stakeholders to gather systems requirements for SPM solutions. You should have strong experience with SPM processes and be able to guide customers through understanding te...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. If you&aposre looking for a place to grow, make an impact, and work with people who care, we&aposd love to meet you! WHAT YOU WILL DO - Design and configure CSM modules (cases, SLAs, portals, escalation paths); - Build rich Service Portals with custom logic and dashboards; - Integrate external CRMs and backend systems; - Lead documentation, testing, and training for deployments; - Collaborate with t...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. If you&aposre looking for a place to grow, make an impact, and work with people who care, we&aposd love to meet you! WHAT YOU WILL DO - Own end-to-end implementation of CSM for a newly acquired insurance business; - Configure case flows, SLA rules, business logic, and escalation paths; - Rapidly build service portals, intake forms, and knowledge integrations; - Integrate customer data with backend s...

The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will need to effectively communicate with technical and non-technical users and stakeholders to ensure the best fit for the unique needs of their business. As a ServiceNow application developer, you will be responsible for implementing GEN AI, Now Assist, and the ServiceNow platform. This includes working with workflows, integration, configuration, customization, orchestration, and access controls. You should have experience with out-of-the-box and custom use cases using ServiceNow Now Assist for ITSM, Now Assist Skill Kit, Generative AI Controller, Vi...

The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will excel in communication with both technical and non-technical users and stakeholders, fostering a cooperative relationship to tailor solutions to their specific business needs. As a ServiceNow application developer, you will be accountable for implementing GEN AI, Now Assist, and the ServiceNow platform, following best practices for workflows, integration, configuration, customization, and access controls. Your experience should include successful implementations using ServiceNow features like Now Assist for ITSM, Generative AI Controller, Virtual ...

Job Title : ServiceNow- Technical Consultant-CSM(Remote) Job Type - Remote Experience - 8+ Years Job Description - We are seeking an experienced and technically strong ServiceNow Technical Lead specializing in the Customer Service Management (CSM) module. This role will lead the design, architecture, development, and deployment of scalable CSM solutions on the ServiceNow platform. The ideal candidate combines strong technical development skills with leadership experience, client communication, and a track record of delivering complex ServiceNow implementations. Key Responsibilities: Technical Leadership: Lead end-to-end technical design and implementation of ServiceNow CSM solutions. Guide a...

Partner with business stakeholders and DDIT Strategic Business Partners for demand analysis, solution proposal/evaluation, and project delivery. Drive operations of systems and applications in scope (both Global and Local), ensuring their stability and integrity and meeting customer service levels. Deliver products according to strategy and with reusability. Ensure on-time within budget compliant secure and quality delivery of the portfolio for the responsible service area. Ensure services solutions platforms products are fit for purpose and achieve the desired business value and impact. Create the detailed process designs necessary to operate the software/service on a day-to-day basis. Ensu...

As a ServiceNow AI Developer/Consultant, you will be responsible for designing and implementing intelligent workflows and AI-powered features on the ServiceNow platform. Your role will involve leveraging your expertise in ServiceNow development along with a solid understanding of AI/ML technologies like predictive intelligence, Virtual Agent, and Natural Language Understanding (NLU). Your key responsibilities will include designing and implementing AI features such as Virtual Agent, Predictive Intelligence, and NLU within the ServiceNow environment. You will also be tasked with configuring and customizing ServiceNow modules such as ITSM, CSM, HRSD, or FSM with AI-driven enhancements and inte...

As a ServiceNow Developer with over 10 years of experience, you will play a crucial role in developing enhancements and improvements on the ServiceNow Platform, focusing on ITSM, ITAM, Service Portal, and Virtual Agent applications. Your responsibilities will encompass the entire software development life cycle, from requirement gathering to design, development, testing, and deployment of solutions. You will serve as a Trusted Advisor, providing technical expertise to ServiceNow product owners and customers, delivering strategic initiatives, incremental improvements, and ensuring client expectations are met. Your key responsibilities will include driving the ServiceNow roadmap, identifying c...

Job Title: Associate Director Power Platform Job Date: 09-07-25 Job Location: 90% - Remote Job Type: Full Time Job Summary: Our client is a specialized digitalization solutions provider with strong presence in Europe. Established in 2019 in Germany, we are dedicated to delivering innovative solutions in the areas of Data platforms and Integrations, BI, RPA and AI. We cater to large corporates as well as SMEs, helping them maximize value from new-age technologies. We look now to create our own presence in India. If you would enjoy being among the earliest employees in India, working with leadership closely to build our Indian delivery capabilities, then this is a great opportunity for you. Po...

Hello Everyone, Please find the below JD and let me know your interest with your updated profile ASAP. Position: Sr ServiceNow Admin and Sr Developer Location: Pune, Hyderabad, Bangalore. Role: Contract Job Purpose The ServiceNow administrator and developer will perform the necessary tasks to design and develop configurations and customizations for component discovery and will own the development tasks of the solution, based on integration of ServiceNow. The position requires working independently and closely with key client stakeholders and senior technology leaders. The individual will be responsible for corresponding technical designs, in order to ensure that the design is supported by th...

Job Description: The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience on ITSM, Virtual Agent, CMDB. Good to have ITAM and HRSD. Key Responsibilities Will lead team ServiceNow developers and Testers Support and maintain all technical aspects of ServiceNow platform. Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITSM development Owns the requirement gathering sessions collaborating with various stakeholders. Customer and internal Demos Conduct technical training sessions for team members Convert user stories into technical s...

*ServiceNow platform development experience: Proven experience with the ServiceNow platform, including scripting (JavaScript, Glide), integrations, and APIs. *Virtual Agent expertise: Hands-on experience in designing and building conversational flows and topics within the ServiceNow Virtual Agent module. *Natural Language Processing (NLP) understanding: A solid understanding of NLP principles and practical experience in creating conversational flows. *Familiarity with NLU Workbench: Experience in configuring and optimizing Natural Language Understanding (NLU) models.

Hiring a Senior ServiceNow Developer with 59 years of experience for a 6-month remote contractual assignment The candidate must have deep expertise in ServiceNow development including API integrations, scripting (Business Rules, Script Includes, Client Scripts), and working across modules like Incident, Change, Problem, CMDB, Asset Management, and Discovery Strong programming experience in JavaScript, AngularJS, HTML5, CSS3, SOAP, REST, and XML is essential Responsibilities include platform configuration, customization, integration, troubleshooting, and upgrades Hands-on knowledge of MID Server setup, Performance Analytics, Virtual Agent, and Service Bridge Integration is expected Skill : - ...

Hello Everyone, Please find the below JD and let me know your interest with your updated profile ASAP. Position: Sr ServiceNow Admin and Sr Developer Location: Pune Role: Contract Job Purpose The ServiceNow administrator and developer will perform the necessary tasks to design and develop configurations and customizations for component discovery and will own the development tasks of the solution, based on integration of ServiceNow. The position requires working independently and closely with key client stakeholders and senior technology leaders. The individual will be responsible for corresponding technical designs, in order to ensure that the design is supported by the underlying vendor sof...

ServiceNow Developer with a minimum of 7 years of experience, excellent communication skills, and hands-on expertise in developing Service Catalogue—especially within Infrastructure and Compute SRE domains. Required Candidate profile Ideal candidate will also possess a strong foundation in ServiceNow development and integrations, with the ability to work closely with global stakeholders and deliver scalable, efficient solutions

IMMEDIATE JOINERS ONLY Job Title: AI Product Specialist Location : Bangalore or Chennai (Hybrid) Total Experience: 10Years Relevant Experience: 7+ Years Primary Skill Lead and support the rollout of AI-driven features and functionalities within SAP SuccessFactors including virtual agents, predictive analytics, and intelligent recommendations. Collaborate with HR, IT, and vendor teams to integrate AI capabilities aligned with business needs. Evaluate and advise on agentic AI capabilities and their potential integration into HR workflows Role & responsibilities Preferred candidate profile

ServiceNow Developer with a minimum of 7 years of experience, excellent communication skills, and hands-on expertise in developing Service Catalogue—especially within Infrastructure and Compute SRE domains. Required Candidate profile Ideal candidate will also possess a strong foundation in ServiceNow development and integrations, with the ability to work closely with global stakeholders and deliver scalable, efficient solutions

Role & respon Job Description Power Platform Job description Roles and Responsibilities Work closely with Leads/Manager in delivering Power Platform, Data Analytics engagements for clients. Understand client requirements (Problem statements) and provide innovative solutions. Ensuring all the stakeholders are kept fully informed of any issues arising and the progress of the work. Maintaining control and stability under pressure whilst recognizing the deadline or urgency to be dealt with. Work within a team to ideate and develop new Power Platform solutions to solve critical challenges faced by businesses. Supporting with proposals and pitches. Develop applications on PowerApps. Develop flows ...

service Now virtual Agent module

We are seeking a highly skilled and experienced Senior Specialist - Package Implementation to join our team in Hyderabad. The ideal candidate will have a strong background in ServiceNow development and implementation, with hands-on experience in custom application development, third-party integrations, and UI/UX design. This role demands a proactive professional who can lead technical initiatives and deliver high-quality solutions in a dynamic environment. Key Responsibilities: Design, develop, and implement custom applications on the ServiceNow platform. Integrate ServiceNow with third-party systems and APIs. Develop and customize Service Portals, including widget creation. Utilize AngularJ...

ServiceNow Developer with a minimum of 4 years of experience, excellent communication skills, and hands-on expertise in developing Service Catalogs—especially within Infrastructure and Compute SRE domains. Required Candidate profile Ideal candidate will also possess a strong foundation in ServiceNow development and integrations, with the ability to work closely with global stakeholders and deliver scalable, efficient solutions