3.0 - 8.0 years

3 - 4 Lacs

gurugram

Work from Office

Candidate should be Graduate/3 year Diploma with at least 2 years experience as Team Lead & knowledge of • Team Handling • Compliance • Mail Communication & Reporting • MS Outlook • Domain/ Active Directory • Ticketing tool • Antivirus Support

Posted Date not available

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L1 Desktop Support / Remote Support Rigved Technologies

1.0 - 5.0 years

3 - 4 Lacs

mumbai suburban

Work from Office

Role & responsibilities: Ticket Management: Prioritize and resolve IT support tickets as per SLA guidelines. Classify incidents based on priority and escalate when necessary. Maintain detailed documentation of issues and resolutions. Technical Support & Troubleshooting: Configure and troubleshoot VPN connectivity issues for secure remote access. Assist with Outlook configuration, including email setup, PST, and OST file management. Resolve issues related to MS Office Suite and ensure smooth functionality. Manage Active Directory (AD) tasks such as user account creation, password resets, and access permissions. Configure and troubleshoot domain and workgroup settings for user authentication. ...

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Team Lead Pentagon System And Services

4.0 - 6.0 years

5 - 6 Lacs

navi mumbai

Work from Office

Team leading experience is mandatory Team handling , handle L1 escalation calls Knowledge of PC hardware both Desktops & Laptops. Vendor coordination for hardware Should know the installation of the Windows operating system such as Windows 10. Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Outlook and Office 365 (Admin console ) Preparation of MIS Excellent email drafting skills Video calling room check Having experience of 4 to 5 years, Good technical knowledge, Manage VIP support for senior management & having good communication. Team handling experience Handling escalation calls Email id : albina.shere@pentagon.co.in Whatsapp on 9...

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Mac Support Engineer | Gurgaon | Immediate Joiners PC Solutions

2.0 - 7.0 years

2 - 4 Lacs

gurugram, delhi / ncr

Work from Office

Provide support to Mac OS, Desktops, Printers, and other peripherals etc. either on field or remotely desktop support On-site support, and support for Remote sites and work-from-home computing Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed Re-installation of the anti-virus packages corrupted or deleted by the users Installation / Reinstallation of mail client software on users desktops/Laptops Install / configure/update e-mail software at client site. Configuration of client's PC Day to day troubleshooting activities Help in upgrade the v...

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Desktop Support Engineer 2 ValuePoint

2.0 - 5.0 years

1 - 4 Lacs

shahjahanpur

Work from Office

Desktop support - L2+ - Roza Location - Work from office Strong knowledge in Service-Now, Office 365, MS Teams, SharePoint, OneDrive, CCTV, Attendance System, VOIP, Door Access System, Asset Management. •Good Knowledge of network protocols, passive LAN cabling, Network switch configuration. •Knowledge of Audio Video device operation •Should have sound understanding and relevant experience in managing IT tools, hardware, software and practices in order to effectively implement and support IT and End User Community. •Good in communication verbal & written. •Solution orientated, soft spoken, good listener. •Coordination with vendors for resolving the issue end to end. •Coordination and synergy ...

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End User Support_BKC_MUMBAI Aforeserve

2.0 - 6.0 years

2 - 4 Lacs

mumbai

Work from Office

Job Description Functional Reporting : IT Role: EUS & Event Support L1 Location :MUMBAI Administrative Reporting : IT Role Purpose The position serves the following purpose Manage Incidents and Requests requiring physical presence such as hardware break-fix, IMAC, desk-side software support, re-imaging, hands and feet support, asset refresh and disposal activities VIPs / Event Location may have custom IT requirements such as a separate OS to be supported, a high-performance machine, and network requirements Areas Key Accountabilities/ ResponsibilitiesKey Deliverables Troubleshooting desktop / laptop OS issues like Win 10/11 & Mac OS and support for standard software issues Isolate system iss...

Posted Date not available

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