81 Vip Support Jobs - Page 2

A Desk Side Support Lead with strong communication, managerial skills, and ITIL knowledge. Will act as SPOC for site operations, manage SLAs, reports, team performance, and customer relations. Must ensure service delivery, compliance, and quality. Required Candidate profile Good written and verbal communication in English Managerial Skills Good Understanding of ITIL Owner of the site for field side support of Desk Side Team Management Ensuring SOPs are updated by team

Desktop support Engineer (L1) - Pune (Yerwada) - Immediate Joiners Preferred Exp: 2+ yrs - Windows Key Responsibilities: Provide first-level technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot OS, software, and hardware issues. Respond to support tickets via phone, email, or in-person. Escalate unresolved issues to L2 support or relevant teams. Maintain asset inventory and documentation. Required skills: Basic knowledge of Windows OS, Ms. Office and networking. Good communication and problem solving skills. Ability to work in shifts ******************************************************************************************* If interested wi...

Role & responsibilities: 1. IT Support & Ticket Management: Manage and prioritize IT support tickets based on urgency & impact. Utilize ticketing tools to log, track, & resolve incidents efficiently. Troubleshoot VPN connectivity issues, understanding backend processes for secure remote access. Provide support for Outlook & mail configuration, ensuring seamless email communication. Assist users in resolving hardware and software issues, including desktops, laptops, & peripherals. 2. Network & System Administration: Configure & manage Active Directory (AD), handling user authentication, group policies, & permissions. Perform network printer configuration, including troubleshooting printer con...

Role & responsibilities Job Summary: The Infrastructure Support Engineer (Standard) is responsible for providing support for various IT infrastructure systems and ensuring their availability and reliability. They work on diagnosing and resolving Apple Mac OS hardware, software, and network-related issues and may also assist in maintaining system security and compliance. Key Responsibilities: Technical Troubleshooting & Resolution: Diagnose and resolve technical issues related to macOS operating systems, Apple hardware (MacBooks, iMacs, Mac Pros, etc.), peripherals, and common software applications. Provide support for network connectivity issues (Wi-Fi, VPN, wired connections) specific to ma...

Knowledge of PC hardware both Desktops & Laptops. Vendor coordination for hardware Should know installation of Windows operating system such as Windows 10. Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Outlook and Office 365 Video calling room check Good technical knowledge, Manage VIP support for senior management & have good communication. Handling escalation calls Data Backup Administrating LAN Networks. Technical assistance which includes troubleshooting of operating systems Providing support to Management. Willing to provide remote support as well as end user support Email id : albina.shere@pentgon.co.in

You will be responsible for providing VIP support to key executives including CEO, CIO, CFO, VPs, and others at customer locations with regards to IT issues and requirements. This includes coordinating and assisting VIP users in resolving any IT-related issues they may face. Your duties will also involve managing Video Conferencing units at the Board room and Executive Suites, as well as serving as the IT Single Point of Contact (SPOC) for Quarterly board of Directors meetings for business purposes. You should possess a good understanding of Microsoft products such as Windows, MS Office, and Outlook, along with basic knowledge of Microsoft 365 Suite. Additionally, you will be required to ana...

Key Responsibilities: Provide Level 2 support for desktop, laptop, and peripheral issues (hardware/software). Troubleshoot OS-related issues (Windows 10/11, macOS), application errors, and network connectivity problems. Manage user accounts, profiles, and permissions via Active Directory. Install, configure, and maintain desktop hardware, software, and printers. Support Outlook, MS Office 365 suite, and standard enterprise applications. Resolve network-related issues (LAN/Wi-Fi, VPN, IP/DNS/DHCP). Coordinate with L3 or vendors for hardware replacement and complex issues. Perform patch updates, antivirus scanning, and compliance checks. Document issues and resolutions in ticketing system (Ser...

SEND CVS TO shilpa.srivastava@orcapod.work with subject L2 support Focus on delivering world class customer service to every customer coming at the ITS Walk-up. • Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. • Install and configure firm-standard images on laptops & desktops. • Interface with outside customers and vendors as required • Follow direction of immediate supervisors or managers to implement new technology. • Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. • Provides Mobile Device deployment & support; activities include ...

Hiring for CMM5 Level Org!!Proven work experience as a MAC OS Desktop Support Engineer, Technical Support Engineer or similar role.Ability to perform remote troubleshooting and provide clear instructions.Hands-on experience with Mac OS, Windows envt

Key Responsibilities: Provide Level 2/3 support for macOS devices, applications, and Apple hardware (MacBooks, iMacs, iPads). Troubleshoot issues related to network connectivity, security, performance, and system compatibility. Manage and maintain MDM solutions (e.g., Jamf, Kandji, or Mosyle). Assist in onboarding/offboarding users, including device provisioning and configuration. Support and enforce IT policies, security best practices, and data protection protocols. Collaborate with cross-functional IT teams to resolve complex issues. Maintain asset inventory and documentation related to Mac systems. Proactively identify recurring issues and recommend improvements or automation. Required S...

Job Responsibilities: 1. Providing technical support and troubleshooting for hardware, software, and network issues reported by users. 2. Installing, configuring, and maintaining computer systems, printers, peripherals, and other IT equipment. 3. Managing user accounts, permissions, and access rights in accordance with company policies. Requirements (experience/skills): 1. Bachelor's degree in Computer Science, Information Technology, or related field. 2. Proven experience in IT support roles, including troubleshooting hardware, software, and network issues. 3. Strong knowledge of operating systems (Windows, macOS, Linux), Microsoft Office Suite, and productivity tools. 4. Familiarity with n...

Location : Gurugram (Male) Handling Customer Tickets Solving problems on Phone, Remote or Physically attending calls at the user desk. Good knowledge of Windows 10, worked on MS Outlook and other email client applications, Familiar with antivirus functions. Handled laptops branded desktops, and workstations Office 365 basic experience BSOD Error Good communication in English is required (Mandate) WhatsApp on 9765778210 Call between Mon - Fri (10.00 -5.30 pm only)

Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365, AD .Handling VIP User issues troubleshooting through diagnostic techniques and increase FCR. Required Candidate profile Experience-2+ years NP-30Days Mandatory skill-MAC OS & Outlook configuration Location-Gurugram Any Queries- kanchan@peshr.com/9867762401

Assistant Manager - IT Skills-Windows 10/11, MS Office 365, macOS, Active Directory, SCCM, InTune, Autopilot Exp- Min 5 Years Location- Navi Mumbai Work from Office Contact - divyam@genesishrs.com | 8905344933 - Divyam Goyal

We are hiring for End User Services Lead Exp- Min 5 Years in IT Support with at least 2 years in a leadership or supervisory role. Excellent Comm Skills Salary - Upto 16 LPA Job Location - Noida Call at 7042417170 Required Candidate profile Experience with cloud-based technologies and enterprise-level IT environments.

Experience: 1-3yrs Location: Mumbai Skills: Troubleshooting, configurations, installation, MAC, VIP Users

!!Hiring for CMM5 Level Organization!!Troubleshooting & fixing desktop / laptop OS, e-mail client Creating OS images to reduce the OS deployment time Ability to quickly analyse & diagnose technical problems. Required Candidate profile Designation: Desktop Support Engineer L2 Location:Mumbai Experience:2 + Years Only Male Candidate Contact:snehapawar@peshr.com/7021769496

Role & responsibilities Preferred candidate profile Physically work on handling IT Asset inventory, IT Hardware, Application, and Workstation troubleshooting. Hands-on experience in MTR solutions, AV device handling, and basic troubleshooting Experience in Windows/ MAC OS & Good communication skills with the ability to converse comfortably with Senior Leaders (VIPs) To provide support for on-call escalations and do root cause analysis of the given issue. To independently resolve tickets within the agreed SLA of ticket volume and time. To adhere to quality standards, regulatory requirements, and company policies Work on value-adding activities such as Knowledge base update and management, Tra...

Role & responsibilities Role: VIP Support Engineer Key Attributes: Year Of Experience: 2+ Location: Mumbai (Nariman Point, BKC) Strong Area: Windows, MAC, IOS Support, Software & Hardware Troubleshooting (Experience and Qualifications) - BE , ME / B.Tech, M.Tech / B Sc-IT, MSC IT/ BCA, MCA Strictly No BA, B Com, Diploma holders Preferred MCSA / M365:MDAA Job Accountabilities: Handson experience on IOS devices (Ipad, Iphone, Apple TV) Experience of supporting VIP Users (Company MD/CEO, Board of Directors) including their residence. Experience of supporting Meeting Rooms and Board Room and knowledge of Audio Video Setups Advance knowledge on Windows OS or MAC OS. Ready to work on rotational sh...

Good Communication Skills Should Have Experience on Ticketing Tool , SLA, SCCM, DL, APIPA, AD

SVN System Technologies is looking for VIP Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stak...

Lead and manage the desktop support team, ensuring effective support delivery to users. Oversee day-to-day operations, managing incidents, requests, and desktop-related issues. Troubleshoot technical problems. We Are Looking For Immediate Joiners

Lead and manage the desktop support team, ensuring effective support delivery to users. Oversee day-to-day operations, managing incidents, requests, and desktop-related issues. Troubleshoot technical problems. We Are Looking For Immediate Joiners .

Role & responsibilities Role Name: - VIP Support Engineer Location- Mumbai Address:- 6th Floor, Zone IV ,Kotak Infinity, BldgNo.21, Infinity Park, Off Western Express Highway, General A K Vaidya Marg, Malad[E], Mumbai: 400097 Type of Job: - WFO No of days working in a week: - 6 days Shift time:- 9:00 AM - 6:00 PM Job Title: VIP Support Engineer Job Description: We are seeking a highly skilled and customer-focused VIP Support Engineer to provide exceptional technical support to our high-priority clients. The ideal candidate will have a deep understanding of our products and services, along with the ability to troubleshoot complex issues efficiently. This role requires excellent communication ...

Desktop / Server / Network / Office 365 / Connectivity / VPN / Backups BSE / NSE Leaseline connectivity Perks and benefits ESIC / PF available