103 Vip Support Jobs - Page 2

SUMMARY JOB Description for End User Management VIP Customer Name JCB LOCATION Ballabhgarh DOMAIN EU Support Level (L1/L2/L3) L2 - Required Relevant Domain Experience 3-4 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) General shift Qualification Graduate Certifications Required if ANY Role Purpose End User support for enhancing the service quality to their business users. JOB RESPONSIBILITIES 1) Onsite Support services to resolve desk-side related issues. 2) Install desktop/laptop OS as per requirement, add/remove accessories, devices, peripherals and configure PCs. 3) Maintain record of new machines installed movement of machines within site, changes in configuration of...

Position Overview: We are seeking a detail-oriented and technically proficient IT Operations Manager to oversee critical IT functions, with a strong focus on End-User Services (EUS) , VIP/Executive Support , and Data Center Operations . This individual will be responsible for managing support teams, ensuring high service quality, and acting as a Subject Matter Expert (SME) for IT operational processes. The ideal candidate will be ITIL-certified and have a demonstrated ability to manage teams, schedules, resources, and executive-level support with a customer-first mindset. Key Responsibilities: IT Operations & Service Delivery: Manage and lead daily IT operations across end-user support, VIP ...

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. About The Role About The Role : You will be part of the team verifying IPs and SoCs leading to first Si success. Manage and lead a team of Verification engineers IP verification is coverage driven u...

You will be responsible for providing day-to-day support to business users, front and back office teams, management, and VIP support. This role, based in Noida, will involve overseeing the L1 Service Desk and Purchasing functions at ION. As part of the global team, you will adhere to ION IT Procedures and Policies, engage with team members, and handle various duties ranging from Global Project Work to creating user accounts for new joiners. Your key responsibilities will include supporting operational activities for the L1 Service Desk and Purchasing departments, providing end user support for Microsoft Office suite and other daily operational software, managing staff teams supporting differ...

Job Title: IT Support Executive Location: Intellion Square Building, Trill IT 4, Infinity IT Park Department: IT Reports To: IT AVP Position Overview: We are looking for a skilled and motivated IT Support Executive to join our IT department. The ideal candidate will have a strong background in managing IT assets, overseeing service desk operations, and troubleshooting desktop and operating system (OS) issues. This role focuses on ensuring the efficient management of IT resources, delivering excellent service desk support, and resolving IT-related issues in a timely and professional manner. Key Responsibilities: IT Asset Management: Oversee the inventory and management of all IT assets, inclu...

The Senior Tech Partner will be responsible for providing comprehensive IT support services to end users. This role involves engaging with business stakeholders, performing data analysis, and supporting AI, ML, and RPA projects to ensure seamless IT operations and contribute to the adoption of new technologies and digital strategies. You will provide IT support based on the TechStop, desk-side, and remote model, including hardware break & fix services and L1 support for audio/visual equipment. Additionally, you will deliver hands & eye support for infra/connectivity tasks under remote team guidance and offer high-level VIP support for special events, meetings, townhalls, and training session...

You will be responsible for providing desktop L2 support within the Service department. As a part of Dixit Infotech Services Pvt. Ltd., a leading IT service integrator, you will play a crucial role in ensuring smooth desktop operations for the organization. With your expertise in Desktop Engineering, Desktop Troubleshooting, VIP Support, and Desktop Administration, you will contribute to maintaining the IT infrastructure efficiently. With 3 to 8 years of experience in desktop support, you will be based in Pune, Maharashtra, India. Your role will involve addressing technical issues, providing VIP support, and ensuring the seamless functioning of desktop systems. Your skills and knowledge will...

Minimum two years of experience working in the technical support field in an enterprise environment, preferably with phone support experience. iSolid technical knowledge, troubleshooting skills and support experience with the following: • Microsoft Windows platform (Windows 7, 10) • Zoom • Networking, LAN, WAN, corporate enterprise domain infrastructure environment • Windows desktop and server operating system • Microsoft Active Directory • Microsoft Outlook Good understanding of the Microsoft Office products such as Word, Excel and Power Point. Basic conceptual knowledge of Citrix/VMware/VDI/Virtualization. Ability to perform Mobile OS (iOS/Android) application troubleshooting. Team player ...

Key Responsibilities: Supervise Helpdesk staff and manage daily duty rosters . Monitor staff grooming, discipline, and service quality. Ensure smooth functioning of May I Help You counters and passenger assistance at airport. Support VIP movements and coordinate with airlines, CISF, and AAI. Handle passes (AEPs) – issue, collect, and maintain records. Maintain daily logbook/attendance and submit to AAI. Assist Terminal Manager in passenger facilitation and terminal support . Ensure compliance with security and service standards. Qualification & Experience: Graduate in Hospitality / Aviation / related field. Minimum 1 year experience in customer service/hospitality/aviation.

We are seeking for a highly motivated FMS Engineer to join our team Designation-FMS Engineer Degree-Bachelor's Location-Andheri Key Responsibilities:- Computer Hardware Maintenance Windows & MAC OS Installation, troubleshooting, configuration End User Windows & MAC patches VIP User Support Antivirus Installation in Client Machine and troubleshooting Microsoft Outlook & Office 365 configuration & troubleshooting One Drive Configuration VC Configuration & Teams Meeting/ Zoom etc troubleshooting Handling and Managing Ticketing Tool. Projector Installation Coordinate with OEM & Vendors for Parts & Engineers Any Mail configuration & Troubleshooting example Gmail etc

Responsibilities: * Provide desktop, laptop & printer support * Troubleshoot hardware & software issues * Install software & configure Outlook * Manage network infrastructure * Offer VIP level assistance Annual bonus

Roles and Responsibilities: Troubleshoot Mac. Quickly resolve issues across devices (laptops, mobile, conferencing systems, etc.) Anticipate potential problems and fix them before they impact the VIP user. Regularly check devices for performance, updates, and reliability. Set up and troubleshoot AV equipment, Zoom, Teams, or Webex for exec meetings. Ensure flawless performance during important presentations and video calls.

Greetings from Future Focus Infotech!!! This is Ria from FFI-Mumbai; we have an opportunity for Vip Support Engineer with our Client Experience: 2+ yrs Skill: Working As VIP Support Engineer MacBook Support | VIP User Support | Aplication Support | MacBook Format and Configuation | Install Application & Troubleshoot | JAMF , MDM, Self Service | Outlook Configuration on Mac | Printer Installation | Mac OS, Windows 10/11, Outlook, MS Office, MS Teams, ZScaler, Symentec, Cortex XDR, ArconGRA. MacBook Support & Troubleshooting:- Diagnose and resolve all MacBook-related hardware and software issues | Perform system formating, OS Installation and updates for Mac devices | Manage and troubleshoot W...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. For this critical role, we are looking for the candidate to be based in Mumbai. You may choose to work from home in Mumbai; however, you will be required to travel to our Andheri East office 3 to 4 times a week for business requirements, meetings, or company/team events, or on short notice as needed. We are looking for a driven Apple Support Engineer to be a part of our Information Technology function. The position will be responsible for building and maintaining the day-to-day operation of MacBook/Apple systems in the companies eco system. Responsibilities End-User Support Provide first- and second-lev...

SEND CVS TO shilpa.srivastava@orcapod.work with subject AV support Provide comprehensive technology and end-user support for all client experience spaces, including AV devices, collaboration platforms, hardware and software issues, including troubleshooting laptops, MacBooks, mobile devices, and printers Serve as a primary point of contact for technology-related issues, delivering exceptional customer service to both internal stakeholders and external clients. Ensure the proper setup, testing, functionality and health monitoring of all AV equipment, including microphones, projectors, cameras, and streaming devices. Support user account management tasks such as password resets and access requ...

Role & responsibilities :- Job Description MacOS Expertise Personalized Technical Support: Provide immediate and high-priority on-site and remote support to VIP users for desktop, laptop, and peripheral device issues. Software Installation and Configuration: Assist with the installation, configuration, and troubleshooting of operating systems, applications, and software updates specifically tailored to VIP users' needs. Hardware Maintenance: Perform routine maintenance, upgrades, and repairs on desktop and laptop hardware for VIP users. Network Connectivity: Resolve issues related to network connectivity, including TCP/IP, DNS, DHCP, and VPN, ensuring seamless connectivity for VIP users. Use...

Provide dedicated VIP support for senior executives and high-priority users Deliver end-to-end desktop support including hardware, software, and peripheral troubleshooting Handle user issues both onsite and remotely using remote support tools Ensure timely resolution of incidents and service requests through ITSM ticketing tools Maintain a high level of professionalism and responsiveness in communication with VIP users Perform routine system checks and assist with system upgrades and configurations Possess L1-level knowledge of routing and switching for basic network issue identification Escalate unresolved issues to appropriate L2/L3 teams while ensuring proper follow-up Document troublesho...

Job Title: VIP Support Engineer Experience: 3+ Years Salary: 26,000/month Location: BKC, Mumbai Job Type: Full-Time Job Summary: We are hiring a VIP Support Engineer with at least 3 years of experience in IT support. You will be responsible for resolving technical issues for senior executives, ensuring fast and professional service. Responsibilities: Support VIP users with hardware, software, and network issues Troubleshoot Windows OS, Microsoft Office, Intune, and basic networking Provide quick and clear communication Keep records of issues and solutions Coordinate with other IT teams as needed Requirements: Graduate with 3+ years of IT support experience Good written and verbal communicati...

Desktop / Server / Network / Office 365 / Connectivity / VPN / Backups BSE / NSE Leaseline connectivity Perks and benefits ESIC / PF available

Desktop support Engineer (L1) - Immediate Joiners Preferred - Coimbatore Exp: 2+ yrs Key Responsibilities: Provide first-level technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot OS, software, and hardware issues. Respond to support tickets via phone, email, or in-person. Escalate unresolved issues to L2 support or relevant teams. Maintain asset inventory and documentation. Required skills: Basic knowledge of Windows OS, Ms. Office and networking. Good communication and problem solving skills.Ability to work in shifts *******************************************************************************************If interested with this opportun...

You will be responsible for providing end-to-end IT support to VIP users, with a particular focus on the CEO and management group. Your main objectives will include ensuring the optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. It is crucial to deliver high levels of responsiveness, discretion, and professionalism in all interactions. As part of your role, you will lead and manage a team of DSS engineers who operate on a 24x7 shift basis. Monitoring team performance, providing coaching, and ensuring adherence to SLAs will be key responsibilities. Additionally, you will coordinate shift schedules to maintain consistent support coverage. Your duties will...

Desktop support Engineer (L1) - Immediate Joiners Preferred Exp: 2+ yrs -> Windows +Linux Basics. Location: Bengaluru (Electronic city) Key Responsibilities: Provide first-level technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot OS, software, and hardware issues. Respond to support tickets via phone, email, or in-person. Escalate unresolved issues to L2 support or relevant teams. Maintain asset inventory and documentation. Required skills: Basic knowledge of Windows OS, Ms. Office and networking. Good communication and problem solving skills.Ability to work in shifts ************************************************************************...

A Desk Side Support Lead with strong communication, managerial skills, and ITIL knowledge. Will act as SPOC for site operations, manage SLAs, reports, team performance, and customer relations. Must ensure service delivery, compliance, and quality. Required Candidate profile Good written and verbal communication in English Managerial Skills Good Understanding of ITIL Owner of the site for field side support of Desk Side Team Management Ensuring SOPs are updated by team

Desktop support Engineer (L1) - Pune (Yerwada) - Immediate Joiners Preferred Exp: 2+ yrs - Windows Key Responsibilities: Provide first-level technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot OS, software, and hardware issues. Respond to support tickets via phone, email, or in-person. Escalate unresolved issues to L2 support or relevant teams. Maintain asset inventory and documentation. Required skills: Basic knowledge of Windows OS, Ms. Office and networking. Good communication and problem solving skills. Ability to work in shifts ******************************************************************************************* If interested wi...

Role & responsibilities: 1. IT Support & Ticket Management: Manage and prioritize IT support tickets based on urgency & impact. Utilize ticketing tools to log, track, & resolve incidents efficiently. Troubleshoot VPN connectivity issues, understanding backend processes for secure remote access. Provide support for Outlook & mail configuration, ensuring seamless email communication. Assist users in resolving hardware and software issues, including desktops, laptops, & peripherals. 2. Network & System Administration: Configure & manage Active Directory (AD), handling user authentication, group policies, & permissions. Perform network printer configuration, including troubleshooting printer con...