Key Responsibilities: Manage day-to-day operations of the shop. Greet and assist customers, ensuring a smooth shopping experience. Maintain proper inventory levels, handle stock replenishment and ordering. Supervise and coordinate staff schedules (for full-time & part-time employees). Ensure cleanliness, display, and overall shop maintenance. Resolve customer complaints or queries in a professional manner. Track daily sales, prepare reports, and work towards achieving sales targets. Handle billing, cash counter management, and daily cash reconciliation. This is an onsite job at the mall.