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8.0 - 10.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Description Job Title : PMS Complaint Handling Manager The PMS Complaint Handling Manager is responsible for managing teams of investigators and reviewers, overseeing complaint evaluation and resolution, optimizing resource allocation, ensuring adherence to company policies, facilitating interdepartmental communication, escalating significant issues, managing talent, and implementing a management review process to uphold organizational performance and objectives. In this role, you have the opportunity to : Lead a crossu2010functional team within a business, followingu00A0 standard processes, to helpu00A0 improve patient safety in our productsu00A0 Job Responsibilities: Manages a team of ...
Posted 1 month ago
8.0 - 10.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Title PMS Complaint Handling Manager Job Description Job Title : PMS Complaint Handling Manager The PMS Complaint Handling Manager is responsible for managing teams of investigators and reviewers, overseeing complaint evaluation and resolution, optimizing resource allocation, ensuring adherence to company policies, facilitating interdepartmental communication, escalating significant issues, managing talent, and implementing a management review process to uphold organizational performance and objectives. In this role, you have the opportunity to : Lead a cross?functional team within a business, following standard processes, to help improve patient safety in our products Job Responsibiliti...
Posted 1 month ago
4.0 - 8.0 years
0 - 3 Lacs
Mysuru, Bengaluru
Work from Office
Job Title: Complaint Investigator Experience: 4 to 9 years Notice Preferred : 15 days to 30 days Key skills: Vigilance Reporting, Complaint Handling, Medical Device - ISO -13485 Job Description: Analyzing root cause, reviewing, and initiating corrective & Preventive actions for final product Rework/Rejection and Customer Complaints. Responsible for analyzing the incoming product complaints and investigating the complaint information to ensure complaints are adequately addressed in timely manner. Client Communication. Reviewing and updating complaints from Intakes to Investigation and Complaint Closure in the Track Wise system.
Posted 3 months ago
6.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description Job title: Complaints Handling and Vigilance Specialist Your role: u2022 Works under general supervision and established processes and operational policies with independent judgement, investigates and assists in resolving highly complex complaints by monitoring product analysis findings or service analysis notes and ensures the implementation of solutions to address customer concerns efficiently. u2022 Leads the implementation of good faith efforts (GFE), diligently reviews, and analyzes supplementary data as required to fortify the investigation process and demonstrates a commitment to thoroughness and accuracy. u2022 Ensures the application of internal follow-up measures to...
Posted 4 months ago
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