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8.0 - 12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Lead & participate in MECM infrastructure upgrades, configuration, support and maintenance. Builds technical plans and manages the upgrade of MECM servers and MECM clients. Acts as a Subject Matter Expert for MECM related technical escalations. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Provide 16.5 x7 support on MECM service following a global Rota and follow-the-sun support. Lead and manage the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Take the lead with new initiatives (Windows 11 upgrade, process simplification etc.) Take lead to drive other teams for new initiatives related to MECM. Take ownership of technical deliverables and handle technical escalations for the team Conduct relevant Knowledge Sharing & Training sessions to develop skills of team members. Provide guidance to team members on day-to-day basis as required. Ensure appropriate documentation is created or kept up to date. Act as a deputy of team lead, if required. Requirements To be successful in this role, you should meet the following requirements: 8 to 12 years of relevant IT experience, with minimum 8 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database, Storage, and Network Technologies Having worked on multi-level MECM hierarchy with CAS and multiple primary sites spread across geographical locations with hands on experience on troubleshooting SQL DRS/File Based replication issues. Hands-on experience on troubleshooting Hardware Inventory Issues with knowledge of logs, workflow and components. Proven knowledge on DCM Assets compliance baseline issue troubleshooting, workflow, logs and components Experience on troubleshooting MECM Server side policy logs, policy mapping issues and policy download failures on end user devices. Working knowledge on CCM Client level troubleshooting with MP/DP installation issue experience. Understand how network boot PXE works and troubleshooting Task Sequence with device build failure troubleshooting. Software and application deployment troubleshooting experience with knowledge of logs, flow, and components. In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Good knowledge of scripting and development e.g., VB script, PowerShell. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Experience in supporting Adaptiva and knowledge of software development would be an added advantage. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India
Posted 1 week ago
0.0 years
0 - 0 Lacs
Raurkela, Orissa
On-site
Supervise day-to-day floor operations to ensure smooth customer service and sales performance. Monitor and guide sales staff to maintain high levels of product knowledge, grooming, and customer interaction standards. Coordinate with different departments (billing, inventory, security) to maintain floor efficiency. Ensure proper product display, cleanliness, and overall visual merchandising standards are maintained. Handle high-value customers and resolve customer complaints or queries promptly and effectively. Track daily sales performance and report floor KPIs to the Store Manager. Ensure adherence to store policies, SOPs, and safety protocols. Conduct team briefings, assign targets, and motivate staff to achieve individual and team goals. Support training and onboarding of new floor staff. Maintain security and vigilance over high-value items and floor activity. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Rourkela, Orissa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Language: Odia (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person
Posted 1 week ago
2.0 years
3 - 5 Lacs
Hyderābād
On-site
Job Description - BPM GCC Roles and Responsibilities We are looking for a talented associate to join an elite team that will work with our vendors, internal team members to resolve complex issues. The Ideal candidate will be cool under pressure and comfortable working in situations that at time can be highly stressful. If you excel in figuring out complex problems and enjoy finding resolutions in tough situations, this job could be for you! In this role, you will manage tasks such as Incident management, Manage the call volume, Outage management, and reporting to optimize resources and enhance operational efficiency. What you'll do: Responsible for managing and ensuring that the service level agreements for various business are met Facilitates real-time discussions with necessary stakeholders Work closely with the operations team to analyze and help improve their delivery processes Monitor real-time call volume and adjust staffing levels as necessary Prepare and distribute regular performance reports to management Lead in resolving elevated and complex service complaints Desired Candidate Profile Any Graduate / Post Graduate Preferred 2 year of experience; (1yr of International Voice process experience mandate) Excellent communication skills- written and verbal. Exposure to 24/7 Rotational Shifts in an International BPO Voice process Comfortable with backend operations, as per business requirement Ability to work in a fast-paced and dynamic environment Ability to listen and actively problem solving skills Preferred exposure to tools like Avaya, AWS, Aspect etc. Desired exposure at managing multiple vendors & multiple sites High vigilance in Queue monitoring & highlighting observations based on SOP guidelines Hands on experience in generating Interval level Intraday reports Working knowledge of MS Excel Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Provident Fund Schedule: Rotational shift US shift Experience: Customer support: 2 years (Preferred) International voice process: 2 years (Preferred) Incident management: 2 years (Preferred) Work Location: In person
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description American Oncology Institute (AOI) is a leading and rapidly expanding oncology network with 15 hospitals in South Asia. AOI blends the latest technology with service excellence to deliver best-in-class clinical outcomes in cancer care. Known for evidence-based, comprehensive cancer care benchmarked with Western standards, AOI treats various types of cancers with compassion and precision. Role Description This is a full-time Assistant Manager - Internal Audit role located in Hyderabad. The Assistant Manager will be responsible for day-to-day tasks related to internal controls, financial audits, ICFR and analyzing financial data within the Organization Requirements Perform Internal audit of the organization as per the requirement – including scoping, execution, root cause analysis, reporting and its implementation. Review transaction, accounting information, and supporting documentation with vigilance and accuracy Perform process reviews, assurance audit & special assignments as and when required Work towards business process improvements and preparing operating policies & SOPs Review of compliance with common applicable laws (Eg: Income tax act, GST, Companies Act, etc.) Support other departmental activities relating to Internal Audit and Controls Review Strong attention to detail and problem-solving abilities Flexible to travel across the Units of the organization. Excellent communication and interpersonal skills Bachelor’s degree in Commerce; Semi qualified Chartered Accountant (CA) / CA / CIA / MBA. 5+ years of experience in Internal audit, expense verification & risk based audit, preferably in Hospital Industry. Good report writing and communication skills Hands on experience in Excel, Word and Power point Ability to work independently
Posted 1 week ago
0 years
6 - 7 Lacs
Indore
On-site
Key Responsibilities: Staff Management · Monitoring staff attendance & leave management. · Allocation of work. · Regular training and briefing of the staff. · Monitoring behavioural aspect and groom as per requirement. Maintenance & Security Management · Timely renewing the AMC’s and keeping a track of it. · Timely Payment of TV recharge, Gas & Telephone bills etc. · Maintenance of electrical fixture, sanitary, RO etc. within 2 days of breakdown · Checking the CCTV, keeping vigilance to prevent any misshaping and servicing of same as per requirement. Housekeeping, Kitchen & Table Management · Proper Cleaning & Dusting through staff within time frame. · Ensuring no breakdown or damage of household goods. · Ensure availability of grocery & vegetables in advance. · Ensure Proper menu chart for all meals in one day advance after consultation with concern authority. · Ensure availability of cutlery & utensils. · Ensure Proper Placement of food items and cutlery on the table. · Ensure cleaning & removing of utensils from table after meals Purchase & Procurement · Ensure timely purchase of all grocery items · Proper storage of perishable & nonperishable items · Proper management of store. Vehicles Management · Ensure all vehicle maintenance in time. · Vehicles are ready for use at any point of time. · Ensure zero damage at bungalow for all vehicles · Fuel Management and control. Skills Required: · Advanced knowledge of MS Office (Excel, Word & Power Point). · Hotel Management · Strong analytical skills. · Excellent writing and communication skills. · Mail drafting Hindi & English. Job Type: Full-time Pay: ₹600,000.00 - ₹700,000.00 per year Schedule: Day shift
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
India
On-site
Mission The Data Officer's job is to guarantee the optimised management of vigilance data, both in terms of safety ,administration, including traceability, in terms of the integration of this data into the various tools available (authorities, customer tools, internal tools) and to carry out the initial use of this data via ad hoc extractions in accordance with the objectives defined upstream. He/she also contributes to the proper organisation of his/her Line Of Business. MANAGEMENT OF VIGILANCE DATA – Management of the generic or client specific email boxes as appropriate. - Initial registration of vigilance cases into internal tracking tool. Duplicate search in the safety database (Client or PLG) - Initial triage assessment and data entry, MedDRA, narrative writing of vigilance cases into the client safety database after checking for duplicates (or in pre-agreed formats defined with the client), including anonymization of patient data if applicable. Be able to identify the seriousness of the case with or without the support of medically qualified personnel and using IME list where applicable and assessment of submission requirements - Preparation of initial email (in the context of follow- up request), requests for clarification and acknowledgements for the follow up of vigilance cases. Case closure. - Submission of clinical or post-marketing cases to the Competent Authorities/ Ethics Committees/ Partners/Affiliates or other as appropriate. Client notification (where appropriate) according to requirements detailed in SDEA or Technical Agreement as applicable. Generate reports (summary tabulation) and listings (line listing) from the safety database as per request. Analysis of inclusion/exclusion for cases received from EV or MHRA ICSR download. Carrying out specific queries in the databases in order to draft reports EUDRAVIGILANCE Setting up ICSR and MLM filters on the instructions of a Case Specialist. EV ICSR download and MLM search and submission of ICSR XEVMPD update and initial submission MHRA/ FDA/ Other Competent Authorities Carrying out of MHRA/FDA/ other Competent Authorities ICSR download and submission of ICSR (as applicable). WRITING SUPPORT Drafting/updating of technical agreements /safety management plan / client template (for a trial for example). Drafting/updating of procedures/ operating methods or others directly related to its activity. Required Education B.Pharm Required Experience 0-1 Year Required Technical Skills Well versed with MS Office Additional Experience And/or Skills Presentation skills, Communication Skills, PV basics
Posted 1 week ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Porter At Porter , we’re on a mission to move a billion dreams by building the most trusted, efficient, and seamless logistics platform in India. We started in 2014 with a simple vision — to transform intra-city logistics through technology. Today, Porter is a late-stage startup , serving millions of users across 21+ cities , backed by marquee investors like Tiger Global , Lightrock , and Sequoia . We solve real-world problems — from empowering micro-entrepreneurs and truck owners, to optimizing last-mile delivery for SMEs and enterprises. Every challenge we take on has real consequences and real impact. With a sharp focus on user obsession, ownership, and collaboration , we’re building a workplace where people thrive when they take bold bets, move fast, and build with empathy. If you’re looking to work where scale meets purpose , complexity fuels learning , and culture isn’t an afterthought , Porter is the place. Role Assist in undertaking required compliances such as policies, SOPs, etc from an IPO perspective Assist the Team and co-ordination with different internal and external stakeholders throughout the entire IPO journey. Track regulatory changes on a real time basis, analyse the impact and provide regular updates (Companies Act and SEBI as applicable) Responsible for overall compliance from a company law perspective Provide secretarial support to various teams: business, finance, technology and HR Work closely with the International teams - Finance, Accounting, Legal, Tax etc Assist in conducting board meetings, prepare agenda and notes, minutes and resolutions, extracts. Assist in establishing policies, procedures, and guidelines for compliant secretarial function in all the jurisdictions where Porter operates. Assist in conducting secretarial audit to identify any obstacles or risks associated with the Company from a corporate / business law perspective Overseeing end-to-end compliance with the Companies Act, LLP Act, FEMA, and other applicable regulations and maintaining vigilance over overall compliance Managing statutory registers, filings with ROC/RD/other relevant authorities, and coordinating with other departments to ensure compliance Stakeholder Management, Management of Board, Committees, Shareholder’s Meetings like a listed entity Managing the compliances from SHA and SSA perspective Coordinate with external legal counsels, consultants, domain experts, and auditors as needed to address governance and compliance issues Assist in developing training programs for directors, executives, and employees on corporate governance, compliance, and ethical standards Actively engage in investor relationship management and reporting requirements Manage working relationships with the external consultants, lawyers and regulatory authorities Skill Competence in a broad range of areas such as company law, SEBI, foreign exchange regulations, secretarial standards and governance, and statutory compliances is required; knowledge and experience of corporate and commercial laws, contract management will be an added advantage. Demonstration of solid organizational skills, ability to think strategically, and sound judgment in the analysis of complex issues and deriving conclusions. In depth understanding of corporate laws and regulations, corporate governance principles and industry best practices. Commitment to continuous learning and staying updated on changes in corporate governance regulations and best practices Ability to work independently as well as in a cross-functional environment. Outstanding drafting and communication skills Persona Membership of the ICSI along with a minimum of 6-8 years of relevant experience (with a listed company is preferred). Candidates with a law degree, additional qualifications/ certifications in the legal and regulatory domains will be preferred.
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description - BPM GCC Roles and Responsibilities We are looking for a talented associate to join an elite team that will work with our vendors, internal team members to resolve complex issues. The Ideal candidate will be cool under pressure and comfortable working in situations that at time can be highly stressful. If you excel in figuring out complex problems and enjoy finding resolutions in tough situations, this job could be for you! In this role, you will manage tasks such as Incident management, Manage the call volume, Outage management, and reporting to optimize resources and enhance operational efficiency. What you'll do: Responsible for managing and ensuring that the service level agreements for various business are met Facilitates real-time discussions with necessary stakeholders Work closely with the operations team to analyze and help improve their delivery processes Monitor real-time call volume and adjust staffing levels as necessary Prepare and distribute regular performance reports to management Lead in resolving elevated and complex service complaints Desired Candidate Profile Any Graduate / Post Graduate Preferred 2 year of experience; (1yr of International Voice process experience mandate) Excellent communication skills- written and verbal. Exposure to 24/7 Rotational Shifts in an International BPO Voice process Comfortable with backend operations, as per business requirement Ability to work in a fast-paced and dynamic environment Ability to listen and actively problem solving skills Preferred exposure to tools like Avaya, AWS, Aspect etc. Desired exposure at managing multiple vendors & multiple sites High vigilance in Queue monitoring & highlighting observations based on SOP guidelines Hands on experience in generating Interval level Intraday reports Working knowledge of MS Excel
Posted 1 week ago
170.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Junior Analyst role will be tasked with monitoring, reporting, investigating, analyzing,interpreting, and synthesizing data as well as lapses in the Physical Security System of the organization via electronic surveillance across multiple global locations. You will also serve as a point of contact for stakeholders from multiple locations.The role incorporates tasks such as preparing activity reports, alarm-based reports, and data centric reports. Represent Pinkerton’s core values of integrity, vigilance, and excellence. Monitoring and reporting of alarms using the in-house access control program. Monitoring of multiple CCTV Feeds. Identify and report security breaches or emergency situations. Prepare interval-based data reports. Communicate with various stakeholders about occurrences noticed during observation/monitoring. Synthesize data from multiple sources/repositories. Organize data in designated formats and report any data errors. Assist the PSOC Manager in creation of SOPs. Assist the PSOC Manager/Global Security Director in daily operations. Assist the PSOC Manager in data driven tasks involving various Microsoft tools. Monitor data flows between various sources of data. Be on the constant look-out for physical security anomalies at sites via CCTV. Report physical security anomalies via the designated mode of communication. Assist the PSOC Manager/Global Security Director in Audit centric tasks by providing information as and when requested. Assist the PSOC Manager/Global Security Director in tasks involving spontaneous and realtime information/data fetching. Perform any other task as prescribed by the PSOC Manager/Global Security Director. All other duties, as assigned. 2 to 4 Years in Facility Management/Property Management/Security Management/Data Sciences/Data Management/Data Analytics. Educational Qualification Bachelor’s Degree in any discipline (A Bachelor’s degree in Management/Computers/Data Sciences would be an added advantage) Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Posted 1 week ago
3.0 - 5.0 years
4 - 5 Lacs
Telangana, Andhra Pradesh
Work from Office
The Security Supervisor will oversee the daily security operations at the total site. This role is responsible for supervising security guards, ensuring the safety of employees and assets, and maintaining vigilance across the plant premises. Key Responsibilities: Supervise and coordinate the duties of security guards deployed across different gates, entry points and key areas. Ensure strict control of entry and exit of employees, visitors, vehicles, and materials as per company policy. Monitor and verify gate passes and material movement; prevent unauthorized access, theft, or pilferage. Conduct routine patrols of the entire plant premises and report any unusual activities. Check CCTV surveillance systems regularly and report any issues to the Security Incharge/HR/Admin. Maintain daily security reports, incident logs, and submit shift reports to the Security Incharge. Assist in conducting security drills and training for guards to ensure alertness and discipline. Coordinate with local police or emergency services in case of incidents or security breaches. Ensure guards maintain proper turnout, discipline, and carry out their duties responsibly. Report any security-related issues promptly to the Security Incharge/HR/Admin Manager. Key Requirements: Minimum Qualification: 12th Pass / Diploma / Graduate preferred. 35 years of experience in industrial security, preferably in a plant or factory. Ability to lead a team of guards and handle shift supervision. Basic knowledge of CCTV and access control systems. Physically fit, disciplined, and able to work in rotational shifts. Good communication and record-keeping skills. Preferred candidate profile Can be able to understand and speak Telugu language.
Posted 1 week ago
170.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Operations Coordinator will be responsible for the operational and administrative support functions. The Coordinator takes calls from clients and determines the necessary service logistics, communicates and manages associated workflows, schedules Agents, tracks and reports assignment/project outcomes, and assists internal and external stakeholders in the successful delivery and execution of security-related services. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Coordinate services and operational and administrative support needs. Answer calls from clients, Directors, and Operations Managers and assist with the dispatch, scheduling, and reporting of requested services. Troubleshoot emerging client service issues. Manage the associated workflows and assign Agents to specific assignments, as needed. Communicate assignment/project expectations to all parties involved. Collaborate with personnel and stakeholders to ensure milestones and deadlines are completed on time and within the scope of work. Track program results and provide reports of completed work, corrective action plans, and improvement plans. Send external partners self-assessments and security questionnaires using a web-based tool. Ensure deadlines are met for scheduling, dispatching, and audits. Track and report outcomes of schedules, vendor hour approval, and virtual post checking. Utilize scorecards to measure the activities and outcomes of the PDA program. Assist in the coordination of virtual and on-site post checks for agent safety. Monitor the status of assigned projects. All other duties, as assigned. Qualifications Associate degree with relevant experience in project management or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Project management experience. Sound judgment and decision-making ability. Able to manage multiple tasks/projects with competing deadlines and priorities. Effective written and verbal skills at all levels within the organization and external client representatives. Able to carry out responsibilities with little or no supervision. Ability to work in a fast-paced environment under multiple deadlines and competing priorities. Attentive to detail. Able to adapt as the external environment and the organization evolves. Client service focused. Serve as an effective team member. Maintain confidentiality when dealing with sensitive information. Computer skills; Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Posted 1 week ago
170.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Operations Coordinator will be responsible for the operational and administrative support functions. The Coordinator takes calls from clients and determines the necessary service logistics, communicates and manages associated workflows, schedules Agents, tracks and reports assignment/project outcomes, and assists internal and external stakeholders in the successful delivery and execution of security-related services. Represent Pinkerton’s core values of integrity, vigilance, and excellence. Coordinate services and operational and administrative support needs. Answer calls from clients, Directors, and Operations Managers and assist with the dispatch, scheduling, and reporting of requested services. Troubleshoot emerging client service issues. Manage the associated workflows and assign Agents to specific assignments, as needed. Communicate assignment/project expectations to all parties involved. Collaborate with personnel and stakeholders to ensure milestones and deadlines are completed on time and within the scope of work. Track program results and provide reports of completed work, corrective action plans, and improvement plans. Send external partners self-assessments and security questionnaires using a web-based tool. Ensure deadlines are met for scheduling, dispatching, and audits. Track and report outcomes of schedules, vendor hour approval, and virtual post checking. Utilize scorecards to measure the activities and outcomes of the PDA program. Assist in the coordination of virtual and on-site post checks for agent safety. Monitor the status of assigned projects. All other duties, as assigned. Associate degree with relevant experience in project management or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Project management experience. Sound judgment and decision-making ability. Able to manage multiple tasks/projects with competing deadlines and priorities. Effective written and verbal skills at all levels within the organization and external client representatives. Able to carry out responsibilities with little or no supervision. Ability to work in a fast-paced environment under multiple deadlines and competing priorities. Attentive to detail. Able to adapt as the external environment and the organization evolves. Client service focused. Serve as an effective team member. Maintain confidentiality when dealing with sensitive information. Computer skills; Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Posted 1 week ago
170.0 years
0 Lacs
Greater Hyderabad Area
On-site
Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Junior Analyst role will be tasked with monitoring, reporting, investigating, analyzing,interpreting, and synthesizing data as well as lapses in the Physical Security System of the organization via electronic surveillance across multiple global locations. You will also serve as a point of contact for stakeholders from multiple locations.The role incorporates tasks such as preparing activity reports, alarm-based reports, and data centric reports. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Monitoring and reporting of alarms using the in-house access control program. Monitoring of multiple CCTV Feeds. Identify and report security breaches or emergency situations. Prepare interval-based data reports. Communicate with various stakeholders about occurrences noticed during observation/monitoring. Synthesize data from multiple sources/repositories. Organize data in designated formats and report any data errors. Assist the PSOC Manager in creation of SOPs. Assist the PSOC Manager/Global Security Director in daily operations. Assist the PSOC Manager in data driven tasks involving various Microsoft tools. Monitor data flows between various sources of data. Be on the constant look-out for physical security anomalies at sites via CCTV. Report physical security anomalies via the designated mode of communication. Assist the PSOC Manager/Global Security Director in Audit centric tasks by providing information as and when requested. Assist the PSOC Manager/Global Security Director in tasks involving spontaneous and realtime information/data fetching. Perform any other task as prescribed by the PSOC Manager/Global Security Director. All other duties, as assigned. Qualifications 2 to 4 Years in Facility Management/Property Management/Security Management/Data Sciences/Data Management/Data Analytics. Educational Qualification: Bachelor’s Degree in any discipline (A Bachelor’s degree in Management/Computers/Data Sciences would be an added advantage) Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Posted 1 week ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Morgan Stanley Technology Risk Management (Control Testing) _Vice President_ Risk & Resiliency Management Profile Description We're seeking someone to join our CDRR team as a Vice President in Firm Resilience function. The Review Lead is a leading role within ITCT accountable for planning, executing, and reporting control testing reviews which must stand up to high-quality expectations, as well as project management of control testing reviews from start to finish CDRR_Technology The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce. Firm Resilience Firm Resilience leads and coordinates initiatives to proactively prepare the Firm to be resilient against operational threats as well as identify and manage material operational risk. Risk & Resiliency Management This is Associate position that Identifies, assesses, and mitigates risks to ensure operational continuity and resilience in the face of potential threats or disruptions that could impact the organization, plus management of ongoing incidents. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on… What You'll Do In The Role The InfoSec, Technology, and Cybersecurity (ITCT) program assesses Firmwide control compliance with the Global Technology Policy, InfoSec Policy, and Cybersecurity Policy, as well as control testing and validation activities, as agreed with management, in relation to emerging risks, regulatory remediation, and findings from other assessments. Planning Reviews Define the scope of controls for each review depending on regulatory commitments and mandate requirements. Schedule and lead kick-off meetings with PCOs and Risk Officers to review scope, timeline, and approach. Executing Reviews Review evidence request lists developed by Control Testers prior to submission to control contacts. Support Control Testers by being available to help them review unclear evidence and make decisions on acceptable evidence as the testing evolves. Reporting Review Results and Managing Risk Issues Present potential risk issues to control contacts and/or PCOs soon as possible. Review draft issue descriptions and risk ratings for potential issues drafted by Control Testers. Project Management Of Reviews Complete responsibilities described above in line with milestone dates and regulatory commitments. Regularly provide the wider ITCT team and Global Head with status updates on ongoing activities, What You'll Bring To The Role 10 + years of career experience & Working knowledge of key Technology, Information Security, and Cybersecurity concepts (e.g., data security, identity and access management, network security, change management, etc.) Understanding of relevant regulations and industry standards (e.g., ISO 27001, COBIT, NIST, etc.) including principles and key concepts related to risk assessment, controls, and testing. Working knowledge of technology applications and infrastructure (e.g., server, network, platform desktop environment) and ability to identify risk and controls. Ability to employ process-based thinking to effectively obtain, analyze, and interpret information, identify root causes of problems, and draw logical conclusions. Excellent written and verbal communication skills. Good organizational skills with diligence and ability to manage multiple priorities. Proficient use of Microsoft Excel and other Microsoft Office products What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Posted 1 week ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Job Summary To lead all Shared Investigative Services activity across South Asia and India. Location: Bangalore/ Chennai/ Delhi-NCR/ Mumbai Key Responsibilities Strategy Overall responsibility for leading and managing non-government investigations for the Bank in the South Asia Cluster and India, including direct responsibility for operational risk management and investigation delivery. Ensuring effective investigation strategies to manage legal and regulatory issues that may have a significant impact on the South Asia Cluster and India; keeping abreast of changes within the Group and Region. Represent the Bank and lead on external relationships with advisory groups, law enforcement agencies and other (non-legal) external stakeholders. Provide input and oversight of the development of end-to-end scalable infrastructure and processes to execute Shared Investigative Services processes. This includes establishing and maintaining training, advice and support, to assure the process policies and standards are effectively implemented across the South Asia Cluster and India. Utilise external and internal networks to the Bank to build strong liaison relationships across the Group. Business Provide reports and other Management Information in agreed and standardised format. Coordinate identification of themes, trends and lessons learnt from investigations in the South Asia Cluster and India to support the continuous improvement of the Bank’s conduct and control environment Processes Conduct and manage non-government investigations against the Bank and/or with employees that have potential material impact on the Bank from either a reputational, regulatory, financial or litigation perspective (or any combination of the same) As required, investigate data leakage cases escalated for South Asia Cluster and India and aid in promoting awareness of the importance of confidentiality of Bank information. Adopt a flexible approach in supporting other areas within the Shared Investigative Services structure (and in seeking inbound support when necessary) to promote effective and efficient allocation of investigative resources. Key Responsibilities People & Talent Establish, develop and maintain close collaboration with key internal functional stakeholders including Legal, Compliance, FCC, Vigilance, ER and HR. Adopt a flexible approach in supporting other areas within the Shared Investigative Services structure (and in seeking inbound support when necessary) to promote effective and efficient allocation of investigative resources. Risk Management Maintain close interaction with those Risk Owners to whom responsibility is delegated to ensure resolution of system and control improvements identified via Shared Investigative Services investigations. Ensure South Asia Cluster and India senior management are fully informed of all key risks and issues in area of responsibility and reported in line with Bank’s operational risk process. Governance Reinforce an effective and exemplary risk and control culture and further strengthen the control environment. Act to minimise operational loss, audit failures, and take proactive measures to respond to matters arising. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct and Ethics. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct and Ethics. Lead the Shared Investigative Services South Asia and India teams to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct, and compliance matters. Key stakeholders Business and function heads (Cluster Management Group) HR / ER Compliance Legal Financial Crime Compliance Vigilance Other Responsibilities Embed Here for good and Group’s brand and values in Shared Investigative Services South Asia and India Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills And Experience Confidential Investigations Cross-functional Collaboration Effective Communications Relationship Management Planning: Tactical, Strategic Regulatory Framework and Requirements (SIF) Managing Change Qualifications At least 10 years substantive background in investigations, law enforcement, intelligence and/or prosecutorial or regulatory agency environments, with local expertise in India. Sharp business acumen with corporate investigative experience and/or experience advising or managing complex investigations and related risks representing Financial Institutions. Excellent investigation, analytical, problem solving, risk mitigation and report writing skills. Demonstrated ability to conduct best practice investigations with a high level of integrity, independence, professionalism and discretion. Understanding of the key features of relevant laws and regulations relevant to the Bank and internal investigations in South Asia and India. Knowledge and sound judgement of business practices, regulatory relationship management and reputational risks. Experience leading investigative teams both in person and remotely. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 week ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Company Description Sunrise Security offers a comprehensive range of security solutions, including bouncers, security guards, and professional gunmen to ensure your safety with unwavering vigilance. Our valet parking drivers add a touch of luxury to special events. With a blend of security and convenience, Sunrise Security is your trusted partner for protection and service. Role Description This is a full-time on-site role based in Gurugram. As a Field Officer, you will oversee day-to-day security and housekeeping operations, manage security personnel including housekeeping boys, pantry boys, bouncers, guards, and gunmen, and ensure the safety and security of designated areas. Additional responsibilities include coordinating with clients, reporting incidents, and ensuring compliance. Qualifications Strong leadership and management skills Effective communication and coordination abilities Knowledge of security protocols and safety procedures Problem-solving skills and attention to detail Experience in the security industry is a plus Ability to work on-site and handle a full-time schedule Relevant certifications or training in security and safety management
Posted 1 week ago
2.0 years
3 - 5 Lacs
Hyderābād
On-site
Job Description - BPM GCC Roles and Responsibilities: We are looking for a talented associate to join an elite team that will work with our vendors, internal team members to resolve complex issues. The Ideal candidate will be cool under pressure and comfortable working in situations that at time can be highly stressful. If you excel in figuring out complex problems and enjoy finding resolutions in tough situations, this job could be for you! In this role, you will manage tasks such as Incident management, Manage the call volume, Outage management, and reporting to optimize resources and enhance operational efficiency. What you'll do: Responsible for managing and ensuring that the service level agreements for various business are met Facilitates real-time discussions with necessary stakeholders Work closely with the operations team to analyze and help improve their delivery processes Monitor real-time call volume and adjust staffing levels as necessary Prepare and distribute regular performance reports to management Lead in resolving elevated and complex service complaints Desired Candidate Profile Any Graduate / Post Graduate Preferred 2 year of experience; (1yr of International Voice process experience mandate) Excellent communication skills- written and verbal. Exposure to 24/7 Rotational Shifts in an International BPO Voice process Comfortable with backend operations, as per business requirement Ability to work in a fast-paced and dynamic environment Ability to listen and actively problem solving skills Preferred exposure to tools like Avaya, AWS, Aspect etc. Desired exposure at managing multiple vendors & multiple sites High vigilance in Queue monitoring & highlighting observations based on SOP guidelines Hands on experience in generating Interval level Intraday reports Working knowledge of MS Excel Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Provident Fund Schedule: Rotational shift US shift Experience: Subject Matter Expert: 2 years (Preferred) Incident management: 2 years (Preferred) International voice process: 2 years (Preferred) Avaya: 2 years (Preferred) backend operations: 2 years (Preferred) Work Location: In person
Posted 1 week ago
45.0 years
12 Lacs
India
On-site
Job Title: Chief Security Officer – Plant Operations Work Location: 1. Hindustan Coca-Cola Beverages Pvt. Ltd., Coca Cola Bottling Plant, Nemam, Vellavedu, Tamil Nadu 600124 2. Hindustan Coca-Cola Beverages Private Limited, D-2, Survey No.169, Industrial Estate, 502319, Ameenpur, Miyapur, Hyderabad, Telangana 502319 Employment Type: Full-Time | Third-Party Payroll – G4S Secure Solutions India Pvt. Ltd. Compensation: ₹12 Lacs Per Annum (Cost to Company) Age Criteria: Must be below 45 years Position Summary We are looking for a highly disciplined and dynamic Chief Security Officer (CSO) to lead the end-to-end security operations of Hindustan Coca-Cola Beverages’ (HCCB) strategic plant at Lote Parashuram. The incumbent will serve as the first line of defense for the plant, ensuring safety, vigilance, regulatory compliance, and the seamless functioning of all physical security systems. Reporting Structure ● Reports To: ○ G4S: Regional Security Manager ○ HCCB: Head – Establishment / Cluster Security Lead ● Supervises: ○ G4S-Deployed Supervisors, Guards, and Shift In-Charges ● Functional Liaisons: ○ HCCB Plant Head, Admin, HR, EHS Manager, Production & Utilities Heads Eligibility & Qualifications Mandatory Requirements: ● Ex-Servicemen Only Only following ranks shall be accepted: 1. Army: a. Lieutenant b. Hon. Captain c. Subhedar Major 2. Navy: a. Sub. Lt. b. Hon. Lieutenant c. Master Chief Petty Officer I 3. Airforce: a. Flying officer b. Hon. Flight Lt. c. Master Warrant Officer 4. CRPF / BSF / CISF / ITBP / SSB: a. Assistant Commandant b. Inspector 5. Coast Guard: a. Deputy Commandant b. Pradhan Adhikari 6. RPF: a. Assistant Security Commissioner b. Inspector ● Honourable Discharge Certificate from the Forces is mandatory. ● Age: Must be under 45 years at the time of joining. Preferred Regiments/Arms ● Military Intelligence (MI) ● Parachute Regiment (Para) ● Infantry / Armoured Corps / Air Defence Experience Requirements ● Minimum 2 years in a plant or industrial security leadership role. ● Experience in managing: ○ Union activities or unrest ○ Labour strikes, gheraos, or agitation control ○ Emergency evacuations or BCP situations Key Responsibilities 1. Plant Security Management ● Supervise access control, gate operations, and material movement. ● Ensure security of: ○ Personnel, premises, finished goods, utilities, and information. ● Coordinate daily patrols, surveillance, and shift deployments. 2. Vigilance & Intelligence ● Proactively monitor suspicious activities inside and outside plant premises. ● Liaise with local intelligence units and confidential sources. ● Submit periodic threat assessments to the establishment head. 3. Emergency Response ● Act as the first responder for all emergencies and security escalations. ● Conduct mock drills, prepare incident reports, and coordinate with local authorities. 4. Personnel Management ● Lead and mentor the entire security team in alignment with G4S/HCCB policies. ● Ensure discipline, proper grooming, training, and refresher briefings of all guards. ● Publish weekly and monthly duty rosters to ensure 24x7 manned operations. 5. Security Systems & Infrastructure ● Daily monitoring of CCTV, metal detectors, biometrics, boom barriers, etc. ● Report malfunctions and ensure repairs through vendor coordination. ● Regular audit of security gadgets and firefighting equipment. 6. Compliance & Documentation ● Maintain accurate and up-to-date registers/logs: ○ Visitors, gate passes, incidents, night rounds, shift deployment ● Assist during internal audits and statutory inspections. ● Ensure adherence to HCCB safety and security SOPs at all times. Key Skills & Attributes ● Strong command presence and decisive leadership ● Zero-tolerance approach towards indiscipline or negligence ● Hands-on with Microsoft Excel, email correspondence, digital logs ● Capable of handling labour union situations with diplomacy and firmness ● Language proficiency: ○ Thamizh & English mandatory & compulsory (For Tamilnadu plant location). ○ Telugu & English mandatory & compulsory (For Telangana plant location). Behavioral Expectations ● Unquestionable integrity and alertness ● High responsiveness and on-call availability ● Respectful, assertive, and emotionally intelligent leadership ● Ready to work in shift duties if required, including night inspections Performance Indicators (KPIs) ● Zero security breaches (people, material, or data) ● Timely incident resolution and reporting ● High audit scores on safety and security compliance ● Strong intelligence input quality and threat reporting ● Seamless security team management and roster adherence Terms of Engagement ● Tenure: Initial contract of 12 months, renewable based on performance ● Verification: Police & military background verification is mandatory ● Accommodation: May be arranged based on profile suitability ● Cluster: Southwest Cluster – G4S Deployment Zone for HCCB Why This Role Matters You’ll be safeguarding one of India’s premier FMCG manufacturing assets. This is not just a guard command role but a leadership position ensuring business continuity, reputation protection, and human safety. At G4S, we offer you global standards, training, and operational excellence. At HCCB, you’ll work in a highly professional and ethical industrial culture. Application Process Interested and eligible ex-servicemen candidates may reach out with their detailed CV, military discharge certificate, and a recent photograph to: Email: abhay.mulik@in.g4s.com WhatsApp Only: +91 91136 27282 Job Types: Full-time, Permanent Pay: Up to ₹1,200,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Miyapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you an ex-servicman of JCO ranks and above from the Indian Military? Is your mothertongue Telugu? Are you ready to relocate to Ameenpur, Hyderabad? Are younger than 45 years of age? Experience: Industrial Security: 5 years (Required) Language: Telugu (Required) Work Location: In person
Posted 1 week ago
170.0 years
0 Lacs
Greater Hyderabad Area
On-site
Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Global Security Operations Center (GSOC) Operator- Customer Service, assigned to one of Pinkerton’s largest global clients, will be responsible for utilizing best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the people, assets, and reputation of the client. The Operator monitors multiple streams of security information, including emails, phone calls, alarms, camera systems, and other access control technologies. This role assists corporate employees, vendors, and visitors, by way of written correspondence, with concerns that pertain to safety and security around the globe. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Provide first line assistance to the client’s employee, vendors, and visitors regarding all concerns relating to safety and security. Utilize effective writing capabilities to provide consistent and quality customer support. Communicate, detect, assess, and alert others of incidents which may impact the safety of people, products, property, and brand image. Follow procedures for managing a variety of incidents, from minor to major situations. Provide back-up support and on-call functions, as needed. All other duties, as assigned. Qualifications Associate degree (Bachelor’s preferred) in international affairs/relations, business, emergency management, political science, criminal justice, or related discipline or at least two years of equivalent work experience in customer service, contact centers, or corporate security. Experience within GSOC, SOC, TOC, or similar, preferred. Proficient English written and verbal communication skills. Able to maintain a high level of professionalism and approachability. Customer service skills. Able to multitask in a fast-paced, and at times, stressful work environment. Effective team player. Comfortable with a high-tech working environment, and willing to learn new tools and innovations. Computer skills; Microsoft Windows and Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Flexibility to work a variety of different shifts, and willingness to assist the team with overtime when needed. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Posted 1 week ago
20.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Opportunity to work with a leading healthcare company Be a catalyst for change About Our Client Our client is a leading healthcare-focused organization providing technology-enabled solutions to global clients. With a strong presence across India, the US, and the Philippines, the company specializes in revenue cycle management and compliance services. It offers a dynamic work environment, emphasizing innovation, operational excellence, and adherence to global regulatory standards. Location: Airoli - Navi Mumbai | Revenue Cycle Management | Head - Risk and Compliance (20+ years of experience) Job Description Head - Risk and Compliance (20+ years of experience) | Call Centre and Customer Service | Navi Mumbai Governance & Control: Manage a robust Governance and Control framework across the enterprise. Risk Management: Design and implement enterprise risk management frameworks, prepare and maintain RCMs (Risk and Controls Matrix), implement controls, manage residual risks, and ensure compliance with risk management standards. Handle external risk-based audits/certifications. Risk Awareness: Maintain deep knowledge of strategic, operational, and financial risks. Define KRIs (Key Risk Indicators) and KPIs (Key Performance Indicators) for risk mitigation and continuous monitoring. Team Leadership: Lead the team in conducting compliance reviews to ensure ongoing risk management. Organizational Insight: Understand the organization's structure, activities, and intercompany dynamics to address business needs effectively. Compliance: Review statutory, regulatory, and business compliance requirements across various locations and industries. Advise employees and businesses on the application of policies and procedures under relevant laws and regulations. Assurance: Conduct periodic checks to provide oversight on business compliance with policies, systems, contracts, and governance requirements. Reporting: Prepare and present reports to various Risk Committees and the Board along with the Head of the vertical/CEO/MD/CFO, as required. Assist the Board and Senior Management in overseeing the implementation of Compliance Policies, procedures, and internal codes of conduct. Collaboration: Build strong relationships across the business to promote a collaborative approach to Risk and Compliance, particularly with Operations teams across projects and locations. Training & Awareness: Assist in identifying relevant training needs and ensure employees/vendors are informed of their compliance responsibilities. Incident Management: Oversee alerts and incident responses, collaborating with Information Security, General Counsel, and HR. Risk Mitigation: Proactively highlight compliance issues and mitigate risks through vigilance and timely resolution. Contractual Compliance: Manage pre-signing risks and ensure compliance with signed contracts. Regulatory & Healthcare Laws: Develop and implement compliance programs for regulatory and healthcare laws. ESG & CSR: Lead and drive ESG (Environmental, Social, Governance) programs, and collaborate with the CSR committee to maintain up-to-date records on websites and social media. Cross-functional Committees: Manage committees related to Health & Safety, ESG, BCP (Business Continuity Planning), and Capacity Planning to monitor and mitigate risks. Policy Implementation: Work with HR and other departments on designing and implementing company policies and systems. Stakeholder Engagement: Engage with business stakeholders and team members, providing regular progress updates and obtaining buy-in on recommendations. The Successful Applicant Head - Risk and Compliance (20+ years of experience) Strong understanding of corporate governance, risk management, and compliance. Proficiency in designing risk frameworks, compliance with regulatory requirements, and industry best practices. Knowledge of third-party risk management and the security risks associated with it. Ability to communicate complex ideas to stakeholders, including top executives, through verbal, written, and visual means. Knowledge of risk-based decision-making, including risk analysis and mitigation. Strong process design, organizational, and time-management skills. Technical Experience: 20+ years of experience in Enterprise Risk and Compliance, internal Audit Expertise in Stakeholder Management, including interactions with CXOs and Board members. Qualified Company Secretary (CS) or Chartered Accountant; an LLB will be an added advantage. People management skills, having led teams of 20+ members globally. Experience in Risk Control Management, Governance Risk and Compliance, ESG reporting, and compliance frameworks across multiple regions, including the US, Philippines, and India. Strong reporting and presentation skills. A certification in risk or information security is a plus, but not mandatory. What's on Offer Leadership Role Competitive Pay Change to be a part of thriving US Healthcare industry Contact: Vinamra Chaube Quote job ref: JN-072025-6796304
Posted 1 week ago
2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description Are you a natural leader who excels at collaborating with others to achieve business goals? Do you thrive in a fast-paced, ever-changing environment and prioritize doing what's right for clients and colleagues, inspiring others to follow your lead? If so, join our dynamic team and make a meaningful impact by crafting compelling narratives that enhance client experiences and foster enduring relationships with both colleagues and clients. As a Fraud Manager II within JPMorganChase, you will play a pivotal role in safeguarding our financial systems from fraudulent activities. Your expertise in identifying at-risk customers and transactions will be crucial in preventing money laundering and other financial crimes. You will leverage your tech literacy to stay abreast of emerging technologies and use data analytics to identify patterns and trends in fraudulent activities. Your ability to collaborate across functions and your customer service skills will be key in providing front-line support and training to colleagues on fraud prevention policies and procedures. Your role will also involve strategic thinking and systems thinking to continuously improve our fraud detection processes. Your impact will be felt within the department, contributing to the overall security and integrity of our financial systems. Job Responsibilities Develop comprehensive fraud prevention strategies using data analytics and emerging technologies to enhance systems and processes. Monitor customer transactions to identify potential fraudulent activities, applying AI/ML technologies for improved detection accuracy. Collaborate with the credit risk department and other teams to align fraud prevention policies and procedures, ensuring a unified approach to risk management. Train and guide your team, leveraging coaching and mentoring skills to foster a culture of continuous learning. Monitor emerging technologies and legislative changes that impact business and apply this knowledge to enhance our fraud prevention systems. Implement and maintain fraud prevention policies and procedures, fostering a culture of vigilance and awareness among colleagues. Required Qualifications, Capabilities, And Skills Minimum of 2 years of experience or equivalent expertise in fraud detection and prevention, with a focus on identifying at-risk customers and transactions. Demonstrated proficiency in using data analytics to interpret patterns and trends in fraudulent activities. Proven ability to understand and apply emerging technologies that impact business, particularly in the context of fraud prevention. Experience in cross-functional collaboration, with a track record of working effectively with different departments to achieve common goals. Proficiency in customer service, with a focus on proactively seeking feedback to improve systems and processes related to fraud prevention. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Posted 1 week ago
0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Manager - Security Date: 20 Jul 2025 Location: Vadodara, India Company: Sterlite Power Transmission Limited Position Title Manager - Security Position Summary Overall responsible for all aspects of the Security of the plant, employees, and the property Key Accountabilities / Responsibilities He will have dotted line reporting to Head of Security on all security related aspects & will keep him in loop in all e-mail correspondence related to Security functions and operations. Communicate with Head of security regarding security operations, events, incidents, concerns of Security Team members, recommendations, staffing needs, etc. on a daily / as required basis. Compliance with management requirements/ directives and statutory compliances. Conduct of Security risk assessments of site and advise site management on mitigation measures / strategy. Prepare & Implement Site Security Plan, Emergency Response Plan, and local SOPs (Standard Operating Procedures) based on the company Security Manual. Periodic review of Site Security Plan, local SOPs and associated procedures. Ensure regular conduct of Security Training. Maintain training tracker and training attendance record. Act as interface between external Security Organizations and site management on security issues. Hold planned Security Audits and facilitate external audits. Develop and maintain working relationship with local Police, Fire department and other Government authorities as required. Ensuring accountability of the inward and outgoing material/item entry as per SAP/V-connect. Maintain effective intelligence and vigilance network and forewarn plant management about likely business continuity issues. Organize effective checking at the main gate for material, personnel, and vehicles. Organize visitor management. Conduct investigations of security related incidents in coordination with Head of Security. Ensure complete documentation and Police verification of vendor security personnel and periodically audit all contractors for ongoing compliance. Conduct Mock Drills at least quarterly on Fire Fighting, Evacuation, medical emergency, Bomb Threats/Search Handling, Riots, flooding, etc. Position Demands Travel as and when required. Competencies Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us Sterlite Electric is Indias leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space, and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery. We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organization Respect: Every one counts Social Impact: We work to improve lives Fun: Thank God its Monday! Innovation: A new way today Sterlite Electric is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit km and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables, and OPGW, Sterlite Power also offers solutions for upgrading, uprating, and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. For more details, visit: www.sterlitepower.com
Posted 1 week ago
12.0 - 20.0 years
18 - 30 Lacs
Lucknow
Work from Office
"Candidates who are interested may send their resumes to anurag.awasthi@medanta.org or WhatsApp them to 9717644942." Role & responsibilities eadership Development and training programs for the subordinate. Have positive attitude and leading spirit. Ability to handle stress. Honest and loyal to the organization. Security MIS management. Security Management To ensure enforcement of policies introduced for safety of staff /vendors / VIP / patients / visitors etc. Negotiations with vendors management for security. To carry out investigations Organize the training of security staff / employees Investigation, enquiring and audits. Access control. Prepare SOP for security department. Prepare & implement emergency response mechanism. Functioning of Surveillance and vigilance system. Obtain various intelligence inputs and share with management. Identify and eradication safety risk to the organization. Liaison and Coordination Liaison with police department and other government officials. Coordination with other HODs Preferred candidate profile Preference - Candidates having Helathcare expereince will have an added advantage Experience Range 12 20 yrs. Location – Medanta Hospital – Lucknow Working Days – 6 days a week
Posted 1 week ago
20.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Our client in the healthcare sector is seeking a Vice President - Head of Risk & Compliance to lead enterprise-wide governance, risk management, and compliance initiatives across multiple geographies. The role involves strategic leadership, stakeholder engagement, policy oversight, and managing cross-functional teams to drive a strong culture of compliance, risk mitigation, and ESG accountability. Client Details Our client is a leading healthcare-focused organization providing technology-enabled solutions to global clients. With a strong presence across India, the US, and the Philippines, the company specializes in revenue cycle management and compliance services. It offers a dynamic work environment, emphasizing innovation, operational excellence, and adherence to global regulatory standards. Location: Airoli - Navi Mumbai | Revenue Cycle Management | Head - Risk and Compliance (20+ years of experience) Description Head - Risk and Compliance (20+ years of experience) | Call Centre and Customer Service | Navi Mumbai Governance & Control: Manage a robust Governance and Control framework across the enterprise. Risk Management: Design and implement enterprise risk management frameworks, prepare and maintain RCMs (Risk and Controls Matrix), implement controls, manage residual risks, and ensure compliance with risk management standards. Handle external risk-based audits/certifications. Risk Awareness: Maintain deep knowledge of strategic, operational, and financial risks. Define KRIs (Key Risk Indicators) and KPIs (Key Performance Indicators) for risk mitigation and continuous monitoring. Team Leadership: Lead the team in conducting compliance reviews to ensure ongoing risk management. Organizational Insight: Understand the organization's structure, activities, and intercompany dynamics to address business needs effectively. Compliance: Review statutory, regulatory, and business compliance requirements across various locations and industries. Advise employees and businesses on the application of policies and procedures under relevant laws and regulations. Assurance: Conduct periodic checks to provide oversight on business compliance with policies, systems, contracts, and governance requirements. Reporting: Prepare and present reports to various Risk Committees and the Board along with the Head of the vertical/CEO/MD/CFO, as required. Assist the Board and Senior Management in overseeing the implementation of Compliance Policies, procedures, and internal codes of conduct. Collaboration: Build strong relationships across the business to promote a collaborative approach to Risk and Compliance, particularly with Operations teams across projects and locations. Training & Awareness: Assist in identifying relevant training needs and ensure employees/vendors are informed of their compliance responsibilities. Incident Management: Oversee alerts and incident responses, collaborating with Information Security, General Counsel, and HR. Risk Mitigation: Proactively highlight compliance issues and mitigate risks through vigilance and timely resolution. Contractual Compliance: Manage pre-signing risks and ensure compliance with signed contracts. Regulatory & Healthcare Laws: Develop and implement compliance programs for regulatory and healthcare laws. ESG & CSR: Lead and drive ESG (Environmental, Social, Governance) programs, and collaborate with the CSR committee to maintain up-to-date records on websites and social media. Cross-functional Committees: Manage committees related to Health & Safety, ESG, BCP (Business Continuity Planning), and Capacity Planning to monitor and mitigate risks. Policy Implementation: Work with HR and other departments on designing and implementing company policies and systems. Stakeholder Engagement: Engage with business stakeholders and team members, providing regular progress updates and obtaining buy-in on recommendations. Profile Head - Risk and Compliance (20+ years of experience) Strong understanding of corporate governance, risk management, and compliance. Proficiency in designing risk frameworks, compliance with regulatory requirements, and industry best practices. Knowledge of third-party risk management and the security risks associated with it. Ability to communicate complex ideas to stakeholders, including top executives, through verbal, written, and visual means. Knowledge of risk-based decision-making, including risk analysis and mitigation. Strong process design, organizational, and time-management skills. Technical Experience 20+ years of experience in Enterprise Risk and Compliance, internal Audit Expertise in Stakeholder Management, including interactions with CXOs and Board members. Qualified Company Secretary (CS) or Chartered Accountant; an LLB will be an added advantage. People management skills, having led teams of 20+ members globally. Experience in Risk Control Management, Governance Risk and Compliance, ESG reporting, and compliance frameworks across multiple regions, including the US, Philippines, and India. Strong reporting and presentation skills. A certification in risk or information security is a plus, but not mandatory. Job Offer Leadership Role Competitive Pay Change to be a part of thriving US Healthcare industry Page Group India is acting as an Employment Agency in relation to this vacancy.
Posted 1 week ago
2.0 - 5.0 years
0 Lacs
Miyapur, Hyderabad, Telangana
On-site
Job Title: Chief Security Officer – Plant Operations Work Location: 1. Hindustan Coca-Cola Beverages Pvt. Ltd., Coca Cola Bottling Plant, Nemam, Vellavedu, Tamil Nadu 600124 2. Hindustan Coca-Cola Beverages Private Limited, D-2, Survey No.169, Industrial Estate, 502319, Ameenpur, Miyapur, Hyderabad, Telangana 502319 Employment Type: Full-Time | Third-Party Payroll – G4S Secure Solutions India Pvt. Ltd. Compensation: ₹12 Lacs Per Annum (Cost to Company) Age Criteria: Must be below 45 years Position Summary We are looking for a highly disciplined and dynamic Chief Security Officer (CSO) to lead the end-to-end security operations of Hindustan Coca-Cola Beverages’ (HCCB) strategic plant at Lote Parashuram. The incumbent will serve as the first line of defense for the plant, ensuring safety, vigilance, regulatory compliance, and the seamless functioning of all physical security systems. Reporting Structure ● Reports To: ○ G4S: Regional Security Manager ○ HCCB: Head – Establishment / Cluster Security Lead ● Supervises: ○ G4S-Deployed Supervisors, Guards, and Shift In-Charges ● Functional Liaisons: ○ HCCB Plant Head, Admin, HR, EHS Manager, Production & Utilities Heads Eligibility & Qualifications Mandatory Requirements: ● Ex-Servicemen Only Only following ranks shall be accepted: 1. Army: a. Lieutenant b. Hon. Captain c. Subhedar Major 2. Navy: a. Sub. Lt. b. Hon. Lieutenant c. Master Chief Petty Officer I 3. Airforce: a. Flying officer b. Hon. Flight Lt. c. Master Warrant Officer 4. CRPF / BSF / CISF / ITBP / SSB: a. Assistant Commandant b. Inspector 5. Coast Guard: a. Deputy Commandant b. Pradhan Adhikari 6. RPF: a. Assistant Security Commissioner b. Inspector ● Honourable Discharge Certificate from the Forces is mandatory. ● Age: Must be under 45 years at the time of joining. Preferred Regiments/Arms ● Military Intelligence (MI) ● Parachute Regiment (Para) ● Infantry / Armoured Corps / Air Defence Experience Requirements ● Minimum 2 years in a plant or industrial security leadership role. ● Experience in managing: ○ Union activities or unrest ○ Labour strikes, gheraos, or agitation control ○ Emergency evacuations or BCP situations Key Responsibilities 1. Plant Security Management ● Supervise access control, gate operations, and material movement. ● Ensure security of: ○ Personnel, premises, finished goods, utilities, and information. ● Coordinate daily patrols, surveillance, and shift deployments. 2. Vigilance & Intelligence ● Proactively monitor suspicious activities inside and outside plant premises. ● Liaise with local intelligence units and confidential sources. ● Submit periodic threat assessments to the establishment head. 3. Emergency Response ● Act as the first responder for all emergencies and security escalations. ● Conduct mock drills, prepare incident reports, and coordinate with local authorities. 4. Personnel Management ● Lead and mentor the entire security team in alignment with G4S/HCCB policies. ● Ensure discipline, proper grooming, training, and refresher briefings of all guards. ● Publish weekly and monthly duty rosters to ensure 24x7 manned operations. 5. Security Systems & Infrastructure ● Daily monitoring of CCTV, metal detectors, biometrics, boom barriers, etc. ● Report malfunctions and ensure repairs through vendor coordination. ● Regular audit of security gadgets and firefighting equipment. 6. Compliance & Documentation ● Maintain accurate and up-to-date registers/logs: ○ Visitors, gate passes, incidents, night rounds, shift deployment ● Assist during internal audits and statutory inspections. ● Ensure adherence to HCCB safety and security SOPs at all times. Key Skills & Attributes ● Strong command presence and decisive leadership ● Zero-tolerance approach towards indiscipline or negligence ● Hands-on with Microsoft Excel, email correspondence, digital logs ● Capable of handling labour union situations with diplomacy and firmness ● Language proficiency: ○ Thamizh & English mandatory & compulsory (For Tamilnadu plant location). ○ Telugu & English mandatory & compulsory (For Telangana plant location). Behavioral Expectations ● Unquestionable integrity and alertness ● High responsiveness and on-call availability ● Respectful, assertive, and emotionally intelligent leadership ● Ready to work in shift duties if required, including night inspections Performance Indicators (KPIs) ● Zero security breaches (people, material, or data) ● Timely incident resolution and reporting ● High audit scores on safety and security compliance ● Strong intelligence input quality and threat reporting ● Seamless security team management and roster adherence Terms of Engagement ● Tenure: Initial contract of 12 months, renewable based on performance ● Verification: Police & military background verification is mandatory ● Accommodation: May be arranged based on profile suitability ● Cluster: Southwest Cluster – G4S Deployment Zone for HCCB Why This Role Matters You’ll be safeguarding one of India’s premier FMCG manufacturing assets. This is not just a guard command role but a leadership position ensuring business continuity, reputation protection, and human safety. At G4S, we offer you global standards, training, and operational excellence. At HCCB, you’ll work in a highly professional and ethical industrial culture. Application Process Interested and eligible ex-servicemen candidates may reach out with their detailed CV, military discharge certificate, and a recent photograph to: Email: abhay.mulik@in.g4s.com WhatsApp Only: +91 91136 27282 Job Types: Full-time, Permanent Pay: Up to ₹1,200,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Miyapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you an ex-servicman of JCO ranks and above from the Indian Military? Is your mothertongue Telugu? Are you ready to relocate to Ameenpur, Hyderabad? Are younger than 45 years of age? Experience: Industrial Security: 5 years (Required) Language: Telugu (Required) Work Location: In person
Posted 1 week ago
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