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0.0 - 4.0 years
0 Lacs
west bengal
On-site
As a Call Handling & Lead Conversion Executive at Memow Pvt. Ltd., located at our Baruipur Office, you will play a crucial role in managing incoming leads from JustDial and various other channels. Your primary responsibilities will include understanding client requirements, providing information about our photography, videography, and production services, and converting inquiries into confirmed orders. At Memow, we pride ourselves on being a dynamic, AI-driven event management platform that offers end-to-end creative services. Our goal is to build India's most intelligent booking platform for unforgettable events. Your day-to-day tasks will involve attending and responding to incoming calls from JustDial leads, explaining our services to potential clients, providing pricing details and packages, maintaining lead records, and coordinating with internal teams to ensure a smooth onboarding process post-order confirmation. Strong communication skills in Hindi/Bengali and English are preferred, along with the ability to multitask, handle client conversations confidently, and maintain daily logs of incoming calls and conversion metrics. The ideal candidate for this role should possess strong communication and interpersonal skills, with a basic knowledge of photography and videography services being a plus. A sales or lead conversion mindset, along with basic computer and data entry skills, will be essential for success in this position. While a minimum qualification of 10+2 or equivalent is required, previous experience in customer support, tele-calling, or sales would be advantageous but not mandatory. By joining Memow Pvt. Ltd., you will have the opportunity to grow in a rapidly scaling creative-tech company, directly interact with clients and creative teams, and earn performance-based incentives in future phases. If you are confident, communicative, and eager to contribute to our mission of creating unforgettable events, we invite you to apply for this exciting role.,
Posted 6 days ago
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