Customer service Rep- Chat and email support UnifyCX

2.0 - 6.0 years

0 Lacs

mysore, karnataka

On-site

As a Customer Service Representative at UnifyCX, you will be responsible for providing exceptional support to customers through chat and email. Your empathetic and tech-savvy approach will ensure a seamless experience for customers, addressing inquiries and troubleshooting issues effectively. Your contribution to customer satisfaction and brand loyalty is crucial in this role. Key Responsibilities: - Respond to customer inquiries via chat and email, providing timely and accurate assistance - Troubleshoot service-related problems, offer step-by-step guidance, and escalate issues when necessary - Assist customers with billing inquiries, service upgrades, plan changes, and account updates - Edu...

Posted 2 weeks ago

AI Match Score

Apply

Telecommunications Analyst Global Payments Inc.

2.0 - 4.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Summary Description Summary of This Role Analyze, design, install, administer, maintain, document, and trouble-shoot telecommunications applications, services, systems, and circuits. Conduct project planning, vendor and cost analysis as well as supporting all system outages for monthly system maintenance. Perform traffic studies, capacity planning, equipment analysis, business continuity reviews, and disaster recovery planning. Responsible for supporting system and user documentation for end users, contact center agents, and clients. What Part Will You Play Provides Level I technical support and develops more in-depth knowledge by assisting experienced peers with the design and support of es...

Posted 1 month ago

AI Match Score

Apply

Telecommunications Analyst Global Payments

2.0 - 4.0 years

0 Lacs

pune, maharashtra, india

On-site

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Analyze, design, install, administer, maintain, document, and trouble-shoot telecommunications applic...

Posted 2 months ago

AI Match Score

Apply

Comms & Media - Media - Analyst Accenture

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a Consultant in the Comms & Media (C&M) Industry Practice within Accenture's S&C Global Network team, your role will involve driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions for clients in the Communications, Media & Entertainment industries. Key Responsibilities: - Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. - Deliver independently lead delivery tracks of M&E professional services engagements with partners and clients in OTT, broadcast, film, animation, and sports. - Acquire new technology skills and ...

Posted 2 months ago

AI Match Score

Apply

Customer service Rep- Chat and email support UnifyCX

2.0 - 6.0 years

0 Lacs

mysore, karnataka

On-site

As a Customer Service Representative at UnifyCX, you will be an essential part of our dedicated team, providing exceptional support to our valued customers. Your role will involve communicating with customers through chat and email to address inquiries, troubleshoot issues, and ensure a seamless experience. Your ability to deliver timely and effective solutions will play a crucial role in enhancing customer satisfaction and fostering brand loyalty. Your responsibilities will include responding to customer inquiries across various channels such as chat and email, ensuring that assistance is provided in a timely and accurate manner. You will troubleshoot service-related problems, offer step-by...

Posted 4 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.