Product Support Engineer Appsquadz Software Pvt Ltd

2.0 - 5.0 years

7 - 12 Lacs

noida

Work from Office

Job Description Product Support Engineer Position: Product Support Engineer Experience: 3 years Location: Onsite/Noida About the Role We are looking for a proactive and technically skilled Product Support Engineer with hands-on experience in supporting video streaming, content security, or broadcast solutions. The ideal candidate will have a good understanding of AWS cloud services and prior experience in troubleshooting, deployment, and customer-facing support. This role will involve collaborating with product, engineering, and DevOps teams to ensure seamless product adoption, quick resolution of technical issues, and a great customer experience. Key Responsibilities Provide L1/L2 technical...

Posted 1 month ago

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Head of Technical Onboarding - Streaming/OTT Amagi

8.0 - 12.0 years

0 Lacs

karnataka

On-site

You are a highly skilled and experienced Media-Tech professional sought to join Amagi's dynamic Onboarding team as the Head of Technical Onboarding. Your role will involve possessing deep expertise in Amagi's products such as CLOUDPORT, Tarang, Amagi Live, and video streaming and delivery technologies like AWS Medialive, Mediaconnect, CDN, streaming, and video delivery, to facilitate seamless customer onboarding experiences. Your responsibilities will include leading and managing the technical onboarding team, providing guidance, mentorship, and support to ensure an efficient onboarding process. You will also be responsible for managing escalations and risks to optimize customer satisfaction...

Posted 2 months ago

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Head of Technical Onboarding Amagi

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As the Head of Technical Onboarding at Amagi, you will play a crucial role in leading and managing the technical onboarding team to ensure a seamless integration and onboarding experience for our clients. Your deep expertise in media technology, including Amagi's products and video streaming technologies, will be instrumental in driving customer success and operational excellence. You will be responsible for providing guidance, mentorship, and support to the technical onboarding team, optimizing customer satisfaction and preventing escalations through continuous improvement practices. Collaboration with internal stakeholders such as engineering, product, sales, and peer groups will be essent...

Posted 3 months ago

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Sr. Systems Engineer (NMS) SoftTech Services

6.0 - 10.0 years

0 Lacs

karnataka

On-site

Intuitor is currently seeking a Senior Systems Engineer to join our team in Bangalore. As a Senior Systems Engineer, you will be responsible for various tasks including analyzing, designing, installing, configuring, maintaining, and repairing network monitoring infrastructure. This hands-on role is at a senior level and requires you to act as the primary technical contact for providing consultative, proactive, and reactive support to managed services and maintenance accounts/customers. Your responsibilities will include providing escalation support for complex network monitoring tools, reviewing monitoring tools design and configuration, and offering recommendations according to best practic...

Posted 3 months ago

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