7 Vicidial Jobs

As an IT Support Specialist at our company, your main responsibilities will include: - Installing, configuring, and maintaining Windows/Linux-based servers, desktops, and network equipment. - Managing day-to-day IT support tasks such as user setup, hardware troubleshooting, and network monitoring. - Setting up, configuring, and maintaining dialer systems like VICIdial, GoAutoDial, or similar. - Monitoring dialer performance and troubleshooting issues related to call drops, agent connectivity, and server load. - Managing user access, extensions, and campaigns on dialer platforms. - Handling VoIP-related configurations and coordinating with telecom providers. - Ensuring data backups, system up...

As a Presales Executive focusing on VoIP, Dialer, and Asterisk technology, your primary responsibilities will include: - Developing a solid understanding of core VoIP concepts, SIP protocols, and Asterisk-based dialers such as VICIdial and Dialshree. - Collaborating with senior team members to craft technical proposals, solution documentation, and engaging presentations. - Assisting in solution walkthroughs and product demonstrations to showcase the capabilities of the offerings. - Working closely with internal teams to gather technical requirements and deliver comprehensive pre-sales support. - Building and maintaining a knowledge base of common client inquiries and effective solutions. - U...

The ideal candidate will be responsible for developing high-quality applications and designing and implementing testable and scalable code. Expertise in Asterisk Soft switch, Asterisk-based applications, Vicidial, Freepbx, AGI programming, IVR development, Perl, PHP, Python scripting, SIP, and PRI interface is required. Additionally, a good knowledge of Windows & Linux Client Operating Systems, Speech recognition based core Engine, Python machine learning programming, communication hardware like Sangoma, Digium, Cisco routers, L3 switches, and firewall is necessary. Proficiency in databases including MySQL, MSSQL, and Oracle is expected. The candidate should have a Bachelor's degree or equiv...

We are seeking an experienced Dialer Engineer with 3-5 years of expertise in VoIP & Dialer System, focusing on constructing, customizing, and enhancing dialer platforms for large-scale contact center solutions. The perfect candidate will possess profound knowledge in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, and Kamailio, coupled with practical experience in integrating CPaaS and Telephony APIs. Your responsibilities will include installing, configuring, and tailoring Vicidial / GoAutoDial / other dialer systems, managing and optimizing Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services, implementing and refining Predictive Dialer, Auto Dialer, IVR, and Call Routin...

As a skilled FreeSWITCH Developer with 2 to 5 years of experience, you will be responsible for designing, developing, and customizing FreeSWITCH-based voice and call center applications. Your expertise in Lua scripting and deep understanding of VoIP protocols will be essential for building scalable and high-performance voice applications and call flows. Additionally, your familiarity with open-source telephony platforms such as FusionPBX, VICIdial, or Asterisk will be a strong advantage. Your key responsibilities will include writing and maintaining Lua scripts for call routing, IVRs, conferencing, and voicemail, as well as implementing and supporting complex call flows, voice menus, and cal...

Role & responsibilities We are looking for a proactive Dialer & Campaign Manager cum Telecalling Supervisor to manage outbound/inbound campaigns, monitor telecalling teams, and drive successful customer communication strategies. The ideal candidate should have hands-on experience with dialer systems, telecaller coordination, and campaign performance optimizationespecially in promotional or sales-driven environments like gold savings schemes.Key Responsibilities: Campaign & Dialer Management Create, schedule, and monitor outbound campaigns using auto-dialers (e.g., GoAutoDial, VICIdial, Exotel, Ozonetel, or similar). Manage customer data lists, DND filters, retry logics, and time-zone setups....

As a Presales Executive focusing on VoIP, Dialer, and Asterisk technology, your primary responsibilities will include: - Developing a solid understanding of core VoIP concepts, SIP protocols, and Asterisk-based dialers such as VICIdial and Dialshree. - Collaborating with senior team members to craft technical proposals, solution documentation, and engaging presentations. - Assisting in solution walkthroughs and product demonstrations to showcase the capabilities of the offerings. - Working closely with internal teams to gather technical requirements and deliver comprehensive pre-sales support. - Building and maintaining a knowledge base of common client inquiries and effective solutions. - U...