Vice President, Delivery, Financial Services

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vice President, Delivery, Financial Services
Role OverviewWe are seeking a visionary Technology Leader to spearhead client-facing delivery oflarge-scale, multi-functional programs that drive business transformation andinnovation at scale. This high-visibility role demands strategic leadership, stronginterpersonal skills, deep technical acumen, and a proven ability to orchestrate cross-functional teams to deliver high-impact initiatives across multiple client platformsand business units.Key ResponsibilitiesLeadership & Organization ManagementProvide strategic leadership and direction for complex technology programs,ensuring alignment with client business goals and value deliveryResponsible for cultivating and maintaining a trusted advisor relationship withour clients, ensuring that every interaction reflects our values and missionAccountable for end-to-end program delivery from planning to execution,including resource management, budgets, timelines, and KPIsDelivery & Client EngagementLead cross-functional and globally distributed teams, fostering collaborationbetween engineering, product management, operations, and executivestakeholdersImplement governance frameworks and best practices to ensure successfulprogram execution across multiple workstreamsDrive continuous improvement and innovation in delivery methodologies, tools,and team performanceServe as a trusted advisor to senior executives on technology strategy, risks,and delivery statusManage vendor relationships, contract negotiations, and third-partyintegrations related to program executionEnsure compliance with security, privacy, and regulatory standards across all program deliverablesOperational ExcellenceEstablish and manage operational metrics including utilization, productivity, delivery quality, and margin performanceDrive continuous improvement in delivery efficiency, automation, and DevOps/DataOps practicesOversee workforce planning, hiring, onboarding, and capacity management at scaleEnsure compliance with security, data privacy, and regulatory standardsImplement best practices in PMO, DevOps, and delivery automation.

Financial & Commercial Ownership
Own P&L responsibility for large accounts/programs.Manage revenue forecasting, margin performance, and cost controls.Drive change management and contract negotiations.Ensure financial health and risk-adjusted delivery planning.

Executive Stakeholder Management
Act as primary interface for CIOs, CTOs, and senior business leaders.Lead executive steering committees and governance forums.Manage escalations and complex stakeholder landscapes.Build long-term trusted advisory relationships.

Qualifications we seek in you!Minimum QualificationsIT delivery with experience in leading enterprise-scale programs.Proven track record managing %2420M+ programs or large portfolios.Experience in Financial Services domain (Banking Capital markets and Insurance)Experience in global IT services or large enterprise IT organizations.Strong knowledge of:Cloud platforms (AWS/Azure/GCP)Agile & DevOps practicesStrong financial acumen and contract management expertise.Experience working in matrixed, multicultural environments.Bachelor's degree in Engineering/Computer Science or related field.

Preferred QualificationsExperience working with Fortune 500 or large global clientsStrong commercial acumen, including experience with margin management and cost optimizationExcellent communication skills with the ability to engage C-level stakeholdersPrior experience building offshore delivery factory or platform-based delivery modelsKey CompetenciesExecutive leadership and large-scale people managementStrategic thinking and operational executionClient-first mindset with strong delivery governanceDeep technical credibility in modern data platformsAbility to scale organizations, processes, and platforms globallyEducationBachelor's or Master's degree in Computer Science, Engineering, or related discipline.MBA or equivalent business qualification preferred.

Why join Genpact
Lead AI-first transformation - Build and scale AI solutions that redefine industriesMake an impact - Drive change for global enterprises and solve business challenges that matterAccelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skillsGrow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplaceCommitted to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we buildThrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.