Customer Service Officer 10x Growth Accelerator

0.0 - 4.0 years

0 - 0 Lacs

noida, uttar pradesh

On-site

As a Customer Support Executive in the Blended Process at our office in Noida Sector 62, you will be responsible for managing customer inquiries and issues through chat (80%) and voice support (20%). Your primary goal will be to provide exceptional customer service to ensure customer satisfaction and effectively resolve any concerns that may arise. To excel in this role, you must maintain a professional and courteous communication style in both English and Hindi. It is essential to accurately record customer interactions and escalate complex issues when necessary. You should be able to adapt to various customer interactions and handle them efficiently in a fast-paced environment. We are look...

Posted 2 months ago

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Technical Support - Voice Process Digital Dots

1.0 - 5.0 years

0 Lacs

punjab

On-site

As a Technical Support representative in the Voice Process, your role will involve resolving technical queries through voice communication. To excel in this position, you must be a technical graduate with qualifications such as B-Tech, BCA, IT, BSC in Computer Science, or a Diploma in Engineering. Excellent communication and written skills are essential, with proficiency in Versant-5 being a requirement. This is a full-time and permanent position suitable for freshers as well. The shift timings are rotational, spanning 9 hours per shift. Fluency in English is highly valued, and candidates with English proficiency are preferable. As part of the role, you will be expected to work in day shifts...

Posted 3 months ago

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