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BPO Associate Vasutti

0.0 - 3.0 years

0 - 0 Lacs

karnataka

On-site

As an Escalation Support at Flipkart, your role involves providing customer support through voice process. You will be responsible for handling customer escalations effectively. Key Responsibilities: - Addressing customer concerns and issues through voice calls - Resolving escalations in a timely and efficient manner - Ensuring customer satisfaction by providing excellent support - Adhering to the company's escalation handling procedures - Collaborating with team members to find solutions for complex issues Qualifications Required: - Graduation in any discipline - Freshers or individuals with minimum 6 months of experience - Proficiency in English and Hindi is mandatory - Versant score of 4 ...

Posted 3 days ago

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