Chat Support E-commerce Process AV Groups

0.0 - 4.0 years

0 Lacs

bhubaneswar

On-site

As a Chat Support representative for an E-commerce Process, you will be responsible for providing customer assistance via chat in a non-voice process. Your role will be based in Chandrasekharpur, Bhubaneswar, requiring you to work from the office. The joining window for this position is between 14th July to 14th August 2025. The contract tenure varies based on the month of joining, with July joiners having a tenure of 4 months and August joiners having a tenure of 3 months. You will be part of a 24/7 rotational shift schedule, including night shifts. During odd hours (10 PM to 6 AM), cab facilities will be provided for one-way travel. The week off will be rotational, with 6 working days in a week. For this role, the salary offered is 2.42 LPA (approximately 16K in hand) for both freshers and experienced candidates. To be eligible for this position, you should have a qualification of 10+2 / 10+3, excellent English communication skills (verbal & written), a typing speed of 35 WPM with 90% accuracy, basic knowledge of MS Word, Excel & OS, and must clear the Versant Test with a score of 56. Additionally, no leaves will be granted for the first 3 months, and freshers are welcome to apply. The interview process will be conducted face-to-face between 11:00 AM to 4:00 PM and will consist of multiple rounds including screening, operations round, typing test, Versant test, and online assessments. Immediate joiners are preferred for this full-time, permanent position. If you are enthusiastic about providing chat support in an E-commerce environment, possess the required qualifications and skills, and are open to working in a fixed day shift at the office in Bhubaneswar, this role might be the right fit for you.,

Posted 1 week ago

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