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8.0 - 13.0 years

10 - 20 Lacs

Mumbai

Work from Office

JD- Network Manager Overall Network: Ability to visualize and guide team to solve complex network issues. Capable of designing network infrastructure. Ability to get network project implementation done. Run 24/7 network support structure across geography. Knowledge on Info security guidelines and drive team to adhere to these guidelines. Close security gaps and audit findings. SDWAN: Deploy and manage SD-WAN Versa solutions for branch connectivity and optimized network performance Routing: Working knowledge on Installing and Maintaining Cisco routers and troubleshooting skills required on IP addressing& L3 concepts, MPLS Technology, QOS, BGP and other routing protocols, Access list, route-maps , static & dynamic NATs. Skills required in Analyzing, troubleshooting and correcting network problems remotely and on-site. Security: Working Knowledge on installing, maintaining and troubleshooting firewalls Implementation and troubleshooting of VPN tunnels Good exposure and experience on Firewalls features like NAT, PAT, UTM, Application filtering, IPS, IDS etc. Switching: Working Knowledge on installing, maintaining and troubleshooting Cisco L2 and L3 switches Good Understanding of VTP Concepts in layer 2 environment, STP issues. Working Knowledge on Various network management tools (like wireshark etc..) which help to trouble shoot an issue Certification: CCNP R&S CCNA or CCNP Security Exposure to Firewalls from two OEMs at least. Business Skills: Project Management Vendor management Capacity Management IT Operation Management Team management IT Projects Management and Tracking Annual IT Budgeting Project Planning & Installation Resource Planning Proven abilities in ITIL framework o Infrastructure Management Network Security Awareness & Management

Posted 3 weeks ago

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6.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Presales Specialist in Network Transformation, you will play a crucial role in collaborating with the Sales, Solution Architects, and Delivery teams to design and present innovative networking solutions to enterprise clients. Your primary responsibility will be to understand client requirements and effectively translate them into network transformation solutions. You will engage in technical discussions with customers, presenting proposed solutions, ROI models, and value propositions. Your expertise in legacy and modern network infrastructure will be essential in designing end-to-end solutions encompassing SD-WAN, MPLS, LAN/WAN, cloud networking, network security, and managed services. Additionally, you will be tasked with responding to RFPs, RFIs, and RFQs by delivering high-quality technical proposals and presentations. Conducting network assessments and workshops to optimize customer environments and building lasting relationships with OEMs, partners, and internal stakeholders will be key aspects of your role. To excel in this position, you should possess strong knowledge of traditional and modern networking technologies such as SD-WAN, MPLS, VPN, LAN/WAN, Wi-Fi, and Firewalls. Familiarity with cloud-based network infrastructure (AWS, Azure, GCP networking), network security, segmentation, and compliance frameworks is also required. Hands-on experience with tools like Cisco, Juniper, Fortinet, Aruba, Versa, Palo Alto, etc., is beneficial. Network certifications like CCNP, CCIE, JNCIP, NSE, etc., are preferred to demonstrate your technical proficiency. You will be based in Chennai, Tamil Nadu, India, and will have the opportunity to stay updated on emerging technologies and trends in networking and digital transformation to ensure you are well-equipped to drive transformational projects successfully.,

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5.0 - 10.0 years

10 - 14 Lacs

Chennai

Hybrid

Key Skills: SD-WAN, MPLS, Network Monitoring, WAN Troubleshooting, Versa, Cisco Viptela, Meraki MX, VeloCloud, Fortinet, uCPE, WAN Accelerators, Firewalls, Network Design, Firmware Updates, Network Security, Alert Management. Roles and Responsibilities: Hands-on experience in network monitoring and alert management. Troubleshoot transport layer issues including WAN link failures and performance degradation. Participate in large global MPLS/SD-WAN project implementations. Work with technologies including uCPE, WAN accelerators, and firewalls. Engage directly with customers to activate services and ensure successful deployment. Plan, design, and create supporting documentation for network upgrades and enhanced security. Design and implement new network solutions and/or improve the efficiency of current networks. Install, configure, and support network equipment as part of ongoing infrastructure support. Maximize network performance through continuous monitoring and issue resolution. Schedule and manage routine network upgrades. Investigate and resolve faults in the network infrastructure. Ensure network equipment is updated to the latest firmware versions. Provide detailed network status reports to key stakeholders. Experience Requirements : 5-12 years of experience in network monitoring, WAN troubleshooting, and alert management. Experience working on large-scale global MPLS and SD-WAN projects. Exposure to uCPE devices, WAN acceleration technologies, and enterprise firewall solutions. Preferred experience implementing SD-WAN solutions on platforms like Versa, Cisco-Viptela, Meraki MX, VeloCloud, and Fortinet. Experience with network performance tuning, troubleshooting, firmware updates, and customer interaction during service activation. Strong documentation and reporting skills for network-related tasks and upgrades. Education: Any Post Graduation, Any Graduation.

Posted 4 weeks ago

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3.0 - 8.0 years

8 - 18 Lacs

Pune, Mumbai (All Areas)

Work from Office

Job Description Required Key Skills and Qualifications: Bachelor s degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standardcertifications in relevant domain will be added advantage. Key Responsibilities: Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.

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4.0 - 7.0 years

10 - 12 Lacs

Pune

Work from Office

Skill sets Good knowledge on FortiGate SDWAN, VERSA SDWAN product, Understanding of Tools like Olio, Forti Analyzer, Versa Director, Versa Analytics. T-shooting of the IP Technologies, VPN, MPLS etc. Complex Issues of IP & SDWAN ( VERSA & FORTINET) Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Hybrid Network Services domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity.

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9.0 - 14.0 years

15 - 25 Lacs

Nagpur

Work from Office

Dear Candidate, We are hiring for Network Engineer role at HCLTech; Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY As per relevant experience and last drawn CTC. To be discussed during the interview. Experience- 9+ years Location - Nagpur. Network Engineers are designated to provide overall engineering oversight of the customer's managed network. The Network Engineer understands the customer's internetworking environment and is the customer's technical advisor for current and future technology deployment and adoption. The Network Engineer utilizes consistent and sound engineering principles and industry best practices allowing the customer to rely on them for technical expertise in the implementation and evolution of their architecture. Lead Engineer Lifecycle Architecture & Engineering (Focus on Network Architecture, Cloud Networking, and Software Defined WAN technologies) Provide optimal and innovative solutions for global customers. Responsible for proactive client engagement at all client levels, technology lifecycle development, and planning. Design, implement and support solutions involving, but not limited to, WAN, LAN, WLAN, Data Analytics, Security, and Virtual (e.g.; Virtualization, SDN, NFV) technologies Analyze, evaluate, and communicate network capacity and performance with the objective of driving improvements to customer's network. Collaborate with internal and external stakeholders to ensure efficient and timely completion of projects. Responsible for ad-hoc supervision of a team for specific projects, resource management, process documentation, and peer mentoring. Responsible for maintaining customer network documentation such as engineering design document, record of change, and network diagrams. Provide last level incident support for NOC. Responsible for presentations and demonstrations related to technology, process, or client solutions. Requires ownership of design and critical issues, creative thinking, and problem resolution skills. Responsible for the protection of our customer proprietary network information and customer information assets. Skills and Qualifications Expected: Strong communicator internally and externally directed at clients and third parties Understanding of IT architecture design and development (nice to have: TOGAF, ITIL, CCAr, DCUCD, MCSE Platform & Infrastructure, CITA-x, CISSP, CQS, or equivalent) Experience with and strong understanding of complex network and data center/cloud infrastructures (CCDP, CCNP, CCIE, or equivalent level of experience) Experience with SD WAN Design and build customer networks Nice to have application development/scripting and related skills; Interest in cloud-based applications, virtualization (MCSE P&I, AWS CSA/CDE, VMware CMA, or equivalent is benefit)

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5.0 - 10.0 years

10 - 20 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Hands-on Experience in Network Monitoring and Alert Management Experience in troubleshooting transport layer issue (WAN Link) Experience working on Large global MPLS/SD-WAN Projects Exposure on uCPE, WAN accelerators, Firewall technologies

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7.0 - 12.0 years

20 - 25 Lacs

Noida, Hyderabad, Chennai

Work from Office

Versa SDWAN juniper meraki

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2.0 - 4.0 years

3 - 5 Lacs

Pune

Work from Office

Job Description The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain

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7 - 10 years

14 - 18 Lacs

Pune

Work from Office

Customer Service Engineers have the prime responsibility to receive, troubleshoot, resolve, escalate and close Customers incidents and requests, delivering superior customer service, APAC business hours. Functions Own technical escalations for the incidents and drive it till resolution Coordinate and participate in troubleshooting efforts between Cross Functional teams, vendors & customers Acknowledge escalation, Isolate faults, manage and resolve incidents Escalate to resolve incidents within SLA Support IM in major incidents Perform Root Cause Analysis on the incident and ensure the issue is permanently fixed to avoid repetition Upskill service desk by delivering training, breakout sessions or on the job guidance Manage and implement all type of Customer changes following Change Management Process Participation in the on-call Rota Support Top customers Documentation and updating the knowledge base Essential Qualifications: Bachelor's degree in electrical, Electronics, Telecommunications Technical Skills Network & SD-WAN Expertise Minimum 6+ years of experience in networking and SD-WAN (Versa), preferably within a service provider environment. Cisco Networking Skills Strong expertise in Cisco networking, holding at least a CCNP certification or higher. Routing & Switching Professional level understanding and hands-on experience with routing and switching technologies, including OSPF, BGP, EIGRP, VLANs, STP, and VTP. MPLS & WAN Technologies In-depth knowledge of MPLS, LDP, RSVP, QoS, and traffic engineering with real-world experience in WAN connectivity and optimization. SD-WAN Support Practical experience supporting SD-WAN solutions, specifically Versa SD-WAN, including controller configurations, policy-based routing, application-aware routing, and troubleshooting. Security & Firewall Understanding of network security principles, including firewalls, proxy servers, VPNs (IPsec, SSL), and access control policies. Experience with next-generation firewalls (NGFW) is a plus. Network Troubleshooting & Performance Optimization Proficiency in packet analysis, performance monitoring tools (Wireshark, SolarWinds, PRTG, NetFlow, etc.), and network diagnostics. Soft Skills & Competencies Problem-Solving & Critical Thinking - Ability to analyze complex technical issues, identify root causes, and implement effective solutions. Communication Skills - Strong verbal and written communication to interact with cross-functional teams, customers, and vendors. Customer Handling & Stakeholder Management - Managing escalations, setting expectations, and ensuring smooth communication between technical teams and business stakeholders. Incident & Crisis Management - Handling high-priority incidents with efficiency and ensuring timely resolution to minimize impact. Adaptability & Learning Mindset - Staying up to date with emerging technologies, security trends, and industry best practices. Collaboration & Teamwork - Working effectively with internal teams, vendors, and customers to achieve seamless network operations. Time Management & Prioritization - Managing multiple tasks, projects, and escalations effectively without compromising on quality. Documentation & Reporting - Creating clear, detailed documentation, technical reports, and knowledge base articles for efficient troubleshooting and process improvements.

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9 - 14 years

15 - 20 Lacs

Noida, Chennai, Bengaluru

Work from Office

Knowledge of DC-LAN (Tiered designs, Leaf/Spine, VXLAN, DCI, SDN-ACI/NSX),WAN (SDWAN-Viptela/VeloCloud/Versa/Aruba),Campus LAN,Wireless,WLAN,Routing Protocols-BGP/OSPF, Switching (IPsec/VXLAN/GRE),Load Balancer -F5 for presales.

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8.0 - 13.0 years

10 - 20 Lacs

gurugram

Hybrid

, A highly skilled and proactive Network Engineer in global NOC operations, network infrastructure management, and incident response. The ideal candidate brings hands-on expertise with enterprise networking technologies including Cisco, Arista, SD-WAN (Viptela & Versa), and F5 load balancers, along with strong monitoring and troubleshooting skills using tools like Wireshark, Splunk, and ThousandEyes. You will be responsible for ensuring network uptime, managing incidents, and supporting large-scale network operations for business-critical environments.

Posted Date not available

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15.0 - 20.0 years

35 - 40 Lacs

nagpur, lucknow

Work from Office

JD: 1. Directing and managing Customer relationships, workforce and processes in engineering ecosystem. 2. Leading a team in support of Customer objectives as delivered by engineering; including the responsibility/accountability for presentations and demonstrations related to technology, process, or Customer solutions. 3. Owning of continuous review, identification, development, and implementation of improvements to the Customer environment to increase efficiency, quality, and speed of delivered services. 4. Providing change leadership within immediate team and encourage and nurture change across Network Engineering ecosystem. 5. Communicating and translating functional/operational goals into team/individual objectives; manage implementation of policies procedures. 6. Carrying out, inspecting and validating management administration tasks, such as time management and productivity measurement, personnel development, etc. 7. Managing a team of highly technical, distributed engineers; provide support/review and escalation for direct team. 8. Monitoring, optimizing and reporting on resource and workforce management. 9. Collaborating with Engineering/Planning, IT, Product Development, and external delivery and support teams to manage the design and implementation of Customer projects. 10. Assist pre-sales engagement (for large/complex) deals working with Verizon Operations, Planning and Design ("OPD") as required in addition to proactively engaging with sales as needed acting as a champion for Engineering FX's within the sales pursuit process. 1.1.2 Qualifications 1. Bachelors degree or relevant work experience. 2. Relevant experience in telecommunications or a technology company. 3. Knowledge of communications products and networking technologies in order to be able to understand technical issues that are being escalated. 4. Fluency in English. 5. Orientation towards Technologies like SD-WAN ( Viptela/ Versa/ Silverpeak) / MPLS/ ILL/Broadband/Legacy Networking . 6. Strong multi- OEM (Juniper, Cisco, Aruba , HPE)skillset and understanding . 7. Consulting, Operational and Implementation experience for Data Networks. 8. Knowledge of technical processes and workflows along with their interfacing to Business processes. 9. Experience on technologies is expected for guiding teams. OEMs like Cisco and Juniper would be preferred. 10. Skills to perform complex work for a functional area and general knowledge of other areas. 11. Knowledge of business processes (e.g., ITIL, Project Management) and the impact thereof on the technical environment. 12. Experience or specific skills related to: technology adoption, software development, business process optimization, automation, etc. Leadership and team-building capabilities through experience in leading teams or projects to successfully achieve. Interested candidates can share their CV's at namrata.srivastava@hcltech.com

Posted Date not available

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8.0 - 13.0 years

30 - 40 Lacs

mumbai, hyderabad, pune

Work from Office

Experience- 10-12 Years Qualifications- BE/B Tech. Certifications CCNA, CCNP & Any certifications of SDWAN technology. Location- Hyderabad Band / Level - L2/L3/L4 Responsibilities: Installing and configuring CISCO/Versa/Fortiner/ Lavelle SD-WAN Routers Installing and Configuring a Network Installing, Configuring and operates routed LAN and routed WAN Configuring IP, BGP, OSPF, RIP, IGRP, EIGRP. Creating users, groups and setting up policy for a user's and groups. Configuration and Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform data backups and disaster recovery operation. Analysis of LAN network/SD-WAN to determine network performance problems. Provided solutions and documentation. Configuration and Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading of routers and switches. Carrying out DR (Disaster Recovery) test for both connectivity and devices for every month. Investigating, diagnosing, and resolving all network issues by coordinating with users. Replacing the network hardware in case of failures and upgradation. Deploying Cisco Routers and Switches as per the project requirement. Coordinating with ISP vendors in case of link failure Network connectivity troubleshooting In-Depth Knowledge on Routing and Switching Protocols. Experience in Deploying and Managing Cisco Viptela based SDWAN Infrastructure. Deep understanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage). Versa Components Versa Director, Versa Concerto, Versa Analytics, Versa Titan Understanding of Overlay and Underlay concepts. Experience in creating/Modifying Configuration templates in Cisco SDWAN. In-Depth Understand of Switching Protocols like VLAN, STP, Aggregation etc. Experience in packet tracer tools like Wireshark etc. Clear understanding of TCP/IP Experience in handling routing platforms like. ASR and ISR series Cisco routers. Responsible for managing/monitoring/troubleshooting the SDWAN, FMC and Network Infrastructure in the DC, DR and branch locations. Responsible for Coordinating with the OEM to resolve P1 issues. All IT assets irrespective of installed or third-party vendor installed, the engineer support must be provided by the resources as vendor management. Responsible for work on Vulnerability component Requirements Oversee the overall operations of the network infrastructure, including monitoring, maintenance, and troubleshooting. Ensure high availability and performance of the network. Implement best practices and standards for network operations. Coordinate with cross-functional teams to resolve network-related issues. Lead the response and resolution efforts for major incidents impacting network services. Coordinate with technical teams, stakeholders, and vendors to minimize downtime and restore services. Conduct post-incident reviews and implement preventive measures. Develop and maintain business continuity plans for network operations. Identify critical network components and implement redundancy measures. Conduct regular drills and tests to ensure readiness for potential disruptions. Ensure compliance with relevant industry standards, regulations, and internal policies. Collaborate with internal and external auditors for compliance audits. Implement corrective actions and recommendations to address audit findings. Lead and mentor a team of network operations professionals. Set performance goals, provide regular feedback, and conduct performance evaluations. Foster a collaborative and supportive work environment. Identify training and development needs and facilitate skill enhancement programs.

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