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Shining Stars Institution & travels logo
Technical Support Executive Shining Stars Institution & travels

1.0 - 5.0 years

1 - 4 Lacs

noida, hyderabad

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Job Opening: Customer Service / Technical Support Executive (Inbound Voice) Locations: Noida / Hydrabad Process: Billing (B2C) or Tech Support Role Handle inbound customer calls billing queries (for B2C billing) or basic technical support. Resolve customer issues/complaints, provide assistance over phone, aim for first-call resolution. Document customer interactions, update records, escalate complex issues when needed. Provide friendly and professional customer service, communicate clearly and respectfully. Qualifications & Skills Undergraduate / Graduate pass (any stream). Good English communication skills spoken fluency & comprehension. Basic computer knowledge (typing, using CRM or call-c...

Posted 1 day ago

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