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Cisco UCCE L2 TechFastConsult

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Cisco UCCE L2 at TechFastConsult, you will play a crucial role in configuring and managing the Cisco Unified Contact Center Enterprise (UCCE) to ensure seamless operation of contact center solutions. Your responsibilities will include troubleshooting issues, resolving escalations, and collaborating with IT and support teams to maintain system performance and enhance client satisfaction. This full-time hybrid role based in Noida offers some work-from-home flexibility. - Configure and manage the Cisco Unified Contact Center Enterprise (UCCE) to ensure smooth operation of contact center solutions - Troubleshoot issues and resolve escalations related to contact center components such as ICM...

Posted 2 weeks ago

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