Hiring Insurance Verification (IV) Caller US Healthcare Q Way Technologies

1.0 - 4.0 years

1 - 4 Lacs

Chennai

Work from Office

Dear Candidates , Hiring Insurance Verification (IV) Caller US Healthcare Experience Required: 14 years Work Mde- full Time Shift: Night shift The Insurance Verification (IV) Caller is responsible for contacting insurance carriers in the United States to verify patient eligibility, coverage, benefits, and authorizations. This role plays a key part in ensuring accurate billing and clean claim submissions for healthcare providers. Key Responsibilities: Call US-based insurance companies to verify patient eligibility and benefits . Gather and confirm details such as: Policy status, effective dates, and plan type (HMO/PPO/etc.) Co-pay, co-insurance, and deductible amounts Authorization or referral requirements Coverage limitations or exclusions Document verified information accurately in the EMR/EHR or client portal . Work with billing teams to ensure proper claim submission based on insurance verification. Maintain high accuracy and call handling standards to meet daily productivity targets . Handle confidential patient information in compliance with HIPAA regulations . Collaborate with team leads or QA specialists to improve process efficiency and quality. Follow-up on pending verifications as needed. Requirements: Minimum 1-4 years of experience in US healthcare voice process (insurance verification preferred). Strong knowledge of US health insurance terms and payers. Proficient in verbal English communication and active listening skills. Familiar with EMR/EHR software and insurance portals. Ability to work night shifts (US time zones). High attention to detail and data accuracy. Knowledge of HIPAA compliance and RCM cycle is a plus. Team player with problem-solving skills and willingness to learn. Interested Candidate can apply for this job Contact - 8610529763

Posted 1 week ago

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