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0 years

3 - 4 Lacs

Hyderābād

On-site

Huge hiring for Immediate Joiner!!! Role: Eligibility Verification (EVBV) Location: Hyderabad Shift Timings : 5:30 PM to 2:30 AM / 6:30 PM to 3:30 AM Work days: 5 Days (Saturday & Sunday) Both the way cab Role & Responsibilities: ● Responsible for reaching out to the payor to check on the insurance eligibility and the benefits of the patient. ● Addressing the claims to insurance or Self Pay (Patient Attention) based on the eligibility identified. ● Responsible for achieving the defined TAT on deliverables with the agreed Quality benchmark score. ● Responsible for analyzing an account and taking the correct action. ● Ensuring that every action to be taken should be resolution oriented whilst working on the specific task/case assigned. ● Task claims to appropriate teams where a specific department within IKS or client’s assistance is required to resolve them. Benefits : ● Incentives ● Night shift allowance ● Two way cab facility Call/Whatsapp to Vinodhini HR -9087726632 Share CV to proceed with interview!!! Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹460,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Application Deadline: 31/08/2025 Expected Start Date: 01/09/2025

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3.0 years

0 Lacs

Hyderābād

Remote

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. The Infrastructure product organization develops New Relic infrastructure instrumentation agents, next generation data processing and management services, vulnerability management, and security testing capabilities for on-prem and cloud customers. We work with data at a scale using a diverse tech stack (Go, Java, JavaScript, React, GraphQL, Kubernetes, many public cloud web services, and more). As a senior backend engineer, you will help us build and extend next generation solutions such as a control plane for customers to manage their data pipelines at scale. New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look forward to talking with you! What you'll do Design, Build, maintain, and scale back-end services and their support tools. Participate in architectural definitions with a high degree of innovation and creativity. Creating automation and tooling to make our systems more scalable and easier to deploy. Working directly within a multidisciplinary team to help our customers and partners. Research new tools and services to understand complex scenarios and to also propose new features. Working in an agile environment with a DevOps approach - teams build and maintain their own software This role requires Bachelor’s degree, software development, engineering, or a related technical field 3+ years of experience working as a software engineer working in Java and/or Go with a strong computer science background and an aptitude for learning new languages quickly Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks Proven ability to mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements. Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others. Bonus points if you have Contribution to open source projects. Familiarity with the tech stacks mentioned above Understanding the value that build and test automation brings to a development team's efficiency and reliability and are passionate about applying these techniques to your projects. Experience in technical mentorship and help with leveling up the skills of other colleagues on the team. Experience with asynchronous programming techniques: streams, event-based flows, task queues, message queues. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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0 years

0 Lacs

New Delhi, Delhi, India

Remote

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role If you're a professional who works with AI Data Annotation and friendly user of LLMs, Mindrift offers a unique opportunity to apply your editing, annotating, fact-checking and creative skills to an AI training project. This is a freelance role for a project, and your typical tasks may include: Conduct high-quality web searches to verify facts, gather supporting data, and cross-check AI responses. Perform fact-checking and intent verification to ensure AI responses align with the user's goals. Carefully review and flag any inaccuracies, inconsistencies, or irrelevant answers. Provide structured feedback on AI-generated content to help improve model performance. Work effectively with large language models (LLMs), understanding their capabilities and limitations, and applying best practices when interacting with them Prompt generation with a purpose to receive the best quality result of LLMs How To Get Started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you'll help shape the future of AI while ensuring technology benefits everyone. Requirements You are currently enrolled in or completed a Bachelor's degree or higher You have professional and/or educational experience in data annotation, demonstrate a deeper-than-user-level interest in AI, and possess intellectual breadth and curiosity You are skilled in web searching, fact-checking, intent-checking, able to work with LLMs and have great attention to detail Your level of English is upper-intermediate (B2) or above You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge Benefits Why this freelance opportunity might be a great fit for you? Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments Work on advanced AI projects and gain valuable experience that enhances your portfolio Influence how future AI models understand and communicate in your field of expertise

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0 years

2 - 3 Lacs

Hyderābād

On-site

Job Description: Selected candidate day-to-day responsibilities include: 1. Handle end-to-end responsibility for managing operations in their respective city. 2. Ensure physical verification of the property and handle the advertising of the property on line. 3. Coordinate visit with prospective tenants, conduct a property inspection and ensure complete handover while tenants move in or move out. 4. Preparation of reports and co-ordination with the Operations Managers Candidate Requirement: 1. Candidate should be good in communication skills. 2. Candidate must be comfortable with travelling (60-70kms 2-way) within the cityand should own a two-wheeler. 3. Candidate should be available for full-time/ no part-timers will be considered. 4. Candidates should have an entrepreneurial mindset, should be driven and identify her/his own success with the success of the company. Job Type: Full-time Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Flexible schedule Leave encashment Paid time off Work Location: In person

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0.0 years

5 - 7 Lacs

Hyderābād

On-site

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

4 - 6 Lacs

Hyderābād

On-site

DESCRIPTION Amazon's Selling Partner Identity Verification (SPIV) team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. ‘In-Person Investigation (IPI)’ process that provides partner teams the flexibility to verify customer information for multiple use cases and action types, and vends ground truth data to 1) train risk models that detect identity and payment instrument abuse, 2) provide legally defensible evidence to deny disbursement to bad actors and support arbitration, 3) detect bad actors exploiting dormancy and 4) support SPS teams in escalations and deep dives. This team lives within the SPIV organization which believes in solving problems, taking on every challenge and identifying the camouflaged bad actors with an exceptional amount of pride. Our mission is to remove bad actors who come to our store with the intent to abuse our customers and violate our policies by obfuscating their identities to enable them to evade our registration and relations safeguards. We execute this through In-Person Investigations (IPI) and we believe in holistic review of accounts which includes registration exploits, listings abuse, counterfeit, product review abuse, fraudulent MO's, relations, ownership transfer, drop shipping, external identity verification tools. We are looking for a strong group of people specializing in video verification, supply chain, document investigations and risk management. Key job responsibilities 1. Performs investigation through calling (video verification) and appeals process based on high judgement to identify bad actors in Fulfillment Centre. 2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas. 3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience. 4. Communicates to business leaders on pre-defined guidelines with data and resolves issues with limited guidance. 5. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals. 6. Adheres to set targets on productivity and quality. 7. Manages escalations on routine and predefined tasks with minimal supervision. 8. Learns new tools / SOPs / processes with minimal supervision. BASIC QUALIFICATIONS Graduate of a Bachelor’s degree. Should have a minimum of 12 months tenure as an L4 IC in Risk Investigations team. Willingness to work in rotational shifts Fluency in English and Arabic language (reading, listening, speaking and writing) with an ability to compose grammatically correct, concise and accurate written responses Leverages team knowledge across several specialty areas to help resolve recurring seller issues Demonstrate the ability to self-manage on priority tasks and objectives Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome. Attention to details and deep dive skills PREFERRED QUALIFICATIONS Experience in conducting In-person Verification/RA/AP/PQ investigations is an advantage. Experience working in relevant industries such as seller experience, Investigations, Risk management, etc. Proficiency in HI/AR/TR/DE/FR/IT/ES is advantageous. Knowledge of Microsoft Office products and applications (esp. MS Excel, Word, Outlook). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2.0 years

7 - 9 Lacs

Hyderābād

On-site

DESCRIPTION Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology? We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows. Key job responsibilities Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). You persistently drive others to discover and resolve root cause when needed. About the team Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don’t want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon’s bottom-line. BASIC QUALIFICATIONS 2+ years of software development, or 2+ years of technical support experience Experience scripting in Python or Javascript Experience troubleshooting and debugging technical systems Experience with SQL databases (querying and analyzing) PREFERRED QUALIFICATIONS Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5.0 years

2 - 5 Lacs

Hyderābād

On-site

Posting Description: The Company Overview Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https://www.aon.com/apac/india/default.jsp Experience – 5+ years of relevant experience Education- Graduate/Postgraduate along with IRDAI licentiate certification Job Dimensions (role and responsibilities): Responsible for New Business development They will support the execution of the multi-year Sales strategy. Growing business with New / Existing clients and ensuring a high level of client relationship management Collaborating within the Sales and across Specialty and Servicing leaders/teams to advance AON Sales Pitch and achieve profitability objectives. Retaining and improving contribution towards overall revenue targets for the region Maintaining knowledge of industry trends and potential new product and services opportunities Proficient in understanding the various strengths and weaknesses of different insurers to match the right player with client needs. Develop and maintain effective network within the business community and Industry Key Performance Indicators: The incumbent is responsible for achieving individual sales targets (to be discussed in line with the segment) which are 2.5X of CTC. Insurance professional qualifications will be an added advantage. The incumbent will develop and handle key prospect relationships as well as implement a penetration strategy for existing clients in the region. Skills and Attitude Validated experience in Corporate Insurance Sales Strong Risk / Insurance management relationships and/or ability to establish trust-based relationships across levels. Strong communication and presentation skills, Consultative and concept selling, advising, influencing and negotiation skills Self-motivated, self-directed, mature, ambitious, hard-working, eloquent, and knowledgeable. Ability to study and analyze an insurance contract, summarize coverage, and advise its suitability to a client Cross verification of the policy terms and conditions. Meeting the prospect/client with the recommendation of cover. Proficiency in Microsoft Office and ability to learn new software applications with ease. Assisting the prospect/client in filling up detailed risk questionnaires and explaining coverage terms to them. Sending the proposal form to insurance companies to procure quotations. Making a comparison of the terms in the quotations received from the various insurance companies. Negotiating the terms and conditions received from the insurers to meet the client's requirements. Servicing Team on the account to ensure timely endorsement issuance, report issuance, and advocating on behalf of the client at the time of claim or any other requirements. You should have excellent interpersonal skills. You should be proactive and solution oriented and be ambitious to accelerate your career growth. Proven understanding of the insurance market

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1.0 - 3.0 years

3 - 6 Lacs

India

On-site

Job Summary: We are looking for a detail-oriented and experienced Visa Specialist to handle end-to-end visa processing for tourist, business, and other categories of visas. The ideal candidate should have a strong understanding of visa procedures, consulate requirements, and document verification, along with excellent communication skills to guide clients throughout the visa process. Key Responsibilities: Manage and process visa applications for tourist, business, transit, and other short-term visas for various countries. Understand visa requirements for Schengen, US, UK, Australia, UAE, Singapore, and other key destinations. Guide clients on required documents, forms, fees, and timelines. Fill out visa forms, book appointments, and prepare complete visa files. Liaise with embassies, consulates, and visa centers for submissions and follow-ups. Keep up to date with changes in immigration and consulate rules. Maintain accurate records of applications, fees, and client data. Communicate effectively with clients, address queries, and ensure high service standards. Coordinate with the ticketing and holiday team for complete travel support. Ensure timely submission and collection of passports. Handle visa rejections and reapplications professionally. Key Skills & Requirements: Minimum 1–3 years of experience in visa processing or international travel documentation. Strong knowledge of visa procedures for multiple countries. Excellent communication and interpersonal skills. Proficiency in MS Office (Word, Excel, Outlook). Attention to detail, especially in document verification. Ability to multitask and work under pressure with strict deadlines. Language: Proficiency in English (Hindi and Telugu is a plus). Bachelor's degree preferred (any stream). Preferred Candidates: Experience working in a travel agency or visa facilitation company. Familiar with online portals like VFS, BLS, TLS, etc. Familiarity with biometric and appointment systems. Benefits: Competitive salary Incentives based on performance Opportunity to grow in a fast-expanding travel company Friendly work environment Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Paid time off Work Location: In person

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2.0 - 6.0 years

2 - 4 Lacs

Hyderābād

On-site

Location: Onsite Type: Full-time Experience Required: 2–6 years (preferably in social, SaaS, or fintech platforms) About the Role: We are developing a secure, creator-first social platform where users can subscribe to exclusive content, support their favorite creators, and interact in a private, monetized environment. We are seeking a Business Analyst who can translate our business vision into detailed, actionable plans for our product and engineering teams. Key Responsibilities: · Collaborate with stakeholders to define product vision, features, and roadmap · Develop detailed business and functional requirements for core platform features: Creator profiles and onboarding, Subscription tiers (monthly/PPV access), Content upload and access control, Wallets, tipping, and digital payments, Messaging and audience engagement tools, Admin and moderation dashboards, Creator performance reports and analytics · Analyze competitors in the creator economy space to identify gaps and differentiators · Create user stories, workflows, and acceptance criteria aligned with business goals · Work closely with UI/UX, product, and tech teams to define user journeys and wireframes · Assist QA and DevOps teams in testing and rollout plans for new releases · Monitor product performance post-launch and identify areas of optimization · Ensure adherence to regulatory, privacy, and content safety standards Required Skills & Experience: · 2–6 years as a Business Analyst, ideally in SaaS, social, or digital payment platforms · Strong grasp of monetization workflows: subscriptions, microtransactions, and user wallets · Experience writing epics, user stories, and functional documents · Proficiency with JIRA, Confluence, Figma, and workflow tools · Solid understanding of GDPR, content moderation workflows, and data security best practices · Excellent analytical, communication, and cross-functional collaboration skills Nice to Have: · Experience in user-generated content platforms or community-driven ecosystems · Familiarity with age-gating, verification, and compliance frameworks · Exposure to blockchain or decentralized monetization models (not required) Why Join Us? - Help build a modern creator platform from the ground up - Work with passionate, product-led founders - Flexible and fast-paced startup culture - Real ownership and long-term growth opportunity Job Type: Full-time Pay: ₹20,537.61 - ₹40,923.76 per month Benefits: Provident Fund Work Location: In person

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175.0 years

0 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together. How will you make an impact in this role? Overview of the Business: Global Commercial Services (GCS) is the leading payment issuer and partner for businesses with products and services that help them grow and run their businesses. The GCS Product Analytics team plays a pivotal role within the GCS Products organization by applying advanced analytics and statistical methodologies to drive deep insights into client behavior. Our mission is to inform and shape product strategies and deliver connected, personalized experiences that foster deeper client engagement and drive balanced, profitable growth. Within GCS Product Analytics, the Small Business Card Lending Analytics team seeks to benefit the Small Businesses by delivering actionable data-based insights that enable strategic decisions. The Senior Analyst - Card Lending Analytics, will be responsible for building new analytical data assets and generating valuable insights using advanced statistical and analytical techniques that accelerate the growth of our SBS card portfolio and deepen lending engagement. This role represents an outstanding opportunity to apply quantitative skills to influence business strategy and requires good relationship management skills to partner with multiple stakeholders. The ideal candidate will bring an outstanding balance of technical skills combined with a strategic mindset and the ability to communicate effectively. Responsibilities: Partner cross-functionally with Product, Risk Management, Marketing, and Finance teams to provide analytical input in supporting product strategic decisions and evaluating SBS Card lending feature performance Apply advanced analytics in analyzing customer usage data across SBS Card products to drive in-depth understanding of how customers engage with lending products, identify areas of product friction, improve customer experience, deepen lending engagement and drive customer value Build behavior and financial based portfolio segmentation and develop segment-based treatment strategies in partnership with cross-functional partners; measure test campaign results and continuously apply learnings Develop expertise of SBS charge and lend data sources and metrics, leverage new data sources/intelligence and build data dictionaries / metric definitions to understand and analyze our SBS Card customer base Build automated self-service Tableau dashboards tracking SBS charge and lend performance, perform ad hoc analysis for portfolio performance tracking, monitor variance from actuals across drivers and understand associated drivers, and communicate results across teams Critical Factors to Success: Strong analytical skills and initiative in tackling complex business analysis; Ability and desire to dive deeply into data, relentlessly pursuing its meaning and how these insights can drive business performance Prior experience building balanced data assets using cloud-based analytical tools, querying languages, and visualization software (e.g., SQL, Python, Databricks, Tableau) Familiarity with statistical methods and concepts Teammate with proven ability to influence and collaborate across all parts of an organization Excellent written and verbal communication skills with the ability to explain technical concepts and analytics-driven findings to non-technical stakeholders Minimum Qualifications Bachelor’s degree required and Master’s degree or equivalent experience preferred in following areas: Statistics, Economics, Mathematics, Engineering, Business, Finance, Computer Science, or related quantitative fields. 2+ years professional experience driving performance optimization through the application of advanced decision sciences. Hands-on expertise using statistical analysis and data manipulation software/tools (e.g. SAS, SQL, and Big Data analytic techniques). Preferred Qualifications Good understanding of the card economics. Experience in credit risk functional processes and/or marketing and product analytics is a plus We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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6.0 - 20.0 years

3 - 7 Lacs

Gurgaon

On-site

Job Requirements Technically the job involves tasks related to support of the FAL. Support is expected to achieve desired maturity of the overall processes with respect to different ATA systems and other tasks supported by common functions. Following are the core responsibilities: Initial validation of Production Wok Orders (Standard Operation Instructions format), Specific Technical Instructions (IT) and Validation & Verification Instructions (IV) covering FAL stations (major MCA joints, system installations and testing). Validate the correct status of the key characteristics and parameters of the production means and Jigs & Tools. Optimization of WOs, ITs and/or IVs Registration, management, and control of observed discrepancies and associated corrective actions until closure. Coordination with MAP or MRB. Support for training of the new team members. Support in the execution and validation of the instructions -through a Computer Aided Support Testing- of the appropriate functionality of the aircraft ATA systems. Troubleshoot as needed. Interface with structural design and Stress team when needed. Interface with Safety organization if required. Coordination with aircraft interiors team Thorough understanding of the regulatory and certification requirements Working in a multifunctional, multicultural, and transnational team Improve progressive understanding of aircraft systems and related processes. ATA specific Systems understanding to support installation, operation, and validation Drafting of technical notes with PRE and POST modification and reports necessary for airworthiness certification. ME Production workorders generation in SOI (Standard Operation Instructions) contexts. Active participation in In-Service Support environments, with Service Bulletins Drafting of technical notes with PRE and POST modification and reports necessary for airworthiness certification. Configuration control Ability for concurrence with other areas: services (Service Bulletins, Technical Publications), industrialization MRB Material Review Board creation, management of justification of dispositions for non-conformances Limited knowledge and experience about Structural Design and Stress Analysis, Product design and developments, Technology Development. Design optimization. Proven experience in CATIA and simulation tools. 2D->3D conversion Active participation in In-Service Support environments, with Service Bulletins Update drawings. Knowledge, at least general, of the systems installed on aircraft (definition, implementation/and functional validation). Especially in avionics and electrical FAA/EASA/Part 25/MILS-STD regulations knowledge and application ATA 25/ATA 24 knowledge Work Experience Bachelor/Master’s Degree or equivalent with knowledge in applications of the aerospace industry. 6 to 20 years experience Experience in working in OEM´s Final Assembly Lines (FALs) or Aircraft Systems related Tier-1s. Working experience on specific applicable ATA Systems Conversant with OEM methods, processes & terminologies Knowledge of virtual and digital contexts. PLM, cloud, Software Management & Model Based System Engineering (MBSE) would be considered. Configuration control tools knowledge. Knowledge of certification analysis methods and procedures. FAA/EASA/Part 25/MILS-STD regulations knowledge Ability for concurrence with other areas: services (Service Bulletins, Technical Publications, industrialization…) Excellent written and verbal communication skills

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8.0 years

4 - 6 Lacs

Gurgaon

On-site

Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Support the monthly accounting close process in accordance with public company and local statutory filing deadlines, including monthly, quarterly and annual close activities and preparation of financial statements. Accurately reconcile accounts, summarize activity, resolving reconciling differences as appropriate Prepare and/or review journal entries, account balance reconciliations and flux analyses including the associated documentation to support SOX internal control procedures. Perform accounting and control procedures related to inter-company balances, compensation, benefits, derivatives, foreign currency translation and the consolidation process. Ensure transactions are recorded in accordance with US GAAP and Alight policies and procedures, Ensure applicable processes and controls are in designed and operating effectively to ensure compliance with Sarbanes-Oxley. Participate and support interim, quarterly, and annual internal and external audits to ensure timely and successful completion Perform ad hoc accounting projects and/or assist other Finance team members, as needed. Manage day-to-day interactions with external and internal auditors Work closely with Tax and Legal on various compliance filings, including but not limited to GST, Softex, FLA, XBRL, MSME, STPI registration. Develop and coach staff, provide leadership the local accounting team that allows internal growth and advancement Qualifications Professional Qualifications in Accounting, Commerce or Finance Qualified Chartered Accountant strongly preferred with relevant post qualification experience 8+ years previous accounting experience (Public company with India subsidiary and/or service industry preferred). Strong understanding of Indian accounting standards and experience in handling statutory reporting required by local authority Expertise with Financial Reporting and India compliance requirements Expertise in US GAAP and Indian GAAP reconciliation Knowledge of financial information systems and applications with Workday Financials a plus Experience with intercompany accounting and global consolidation related activities Highly Proficient in MS Excel, pivot tables, etc. and competent in Word and PowerPoint Knowledge of US GAAP and ability to analyze and resolve moderately complex accounting issues. Effective written and oral communication skills Ability to travel periodically to meet with auditors or other Alight colleagues Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

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6.0 - 20.0 years

7 - 10 Lacs

Gurgaon

On-site

Job Requirements Technically the job involves tasks related to support of the FAL. Support is expected to achieve desired maturity of the overall processes with respect to different ATA systems and other tasks supported by common functions. Following are the core responsibilities: Initial validation of Production Wok Orders (Standard Operation Instructions format), Specific Technical Instructions (IT) and Validation & Verification Instructions (IV) covering FAL stations (major MCA joints, system installations and testing). Validate the correct status of the key characteristics and parameters of the production means and Jigs & Tools. Optimization of WOs, ITs and/or IVs Registration, management, and control of observed discrepancies and associated corrective actions until closure. Coordination with MAP or MRB. Support for training of the new team members. Support in the execution and validation of the instructions -through a Computer Aided Support Testing- of the appropriate functionality of the aircraft ATA systems. Troubleshoot as needed. Interface with structural design and Stress team when needed. Interface with Safety organization if required. Coordination with aircraft interiors team Thorough understanding of the regulatory and certification requirements Working in a multifunctional, multicultural, and transnational team Improve progressive understanding of aircraft systems and related processes. ATA specific Systems understanding to support installation, operation, and validation Drafting of technical notes with PRE and POST modification and reports necessary for airworthiness certification. ME Production workorders generation in SOI (Standard Operation Instructions) contexts. Active participation in In-Service Support environments, with Service Bulletins Drafting of technical notes with PRE and POST modification and reports necessary for airworthiness certification. Configuration control Ability for concurrence with other areas: services (Service Bulletins, Technical Publications), industrialization MRB Material Review Board creation, management of justification of dispositions for non-conformances Limited knowledge and experience about Structural Design and Stress Analysis, Product design and developments, Technology Development. Design optimization. Proven experience in CATIA and simulation tools. 2D->3D conversion Active participation in In-Service Support environments, with Service Bulletins Update drawings. Knowledge, at least general, of the systems installed on aircraft (definition, implementation/and functional validation). Especially in avionics and electrical FAA/EASA/Part 25/MILS-STD regulations knowledge and application ATA 25/ATA 24 knowledge Work Experience Bachelor/Master’s Degree or equivalent with knowledge in applications of the aerospace industry. 6 to 20 years experience Experience in working in OEM´s Final Assembly Lines (FALs) or Aircraft Systems related Tier-1s. Working experience on specific applicable ATA Systems Conversant with OEM methods, processes & terminologies Knowledge of virtual and digital contexts. PLM, cloud, Software Management & Model Based System Engineering (MBSE) would be considered. Configuration control tools knowledge. Knowledge of certification analysis methods and procedures. FAA/EASA/Part 25/MILS-STD regulations knowledge Ability for concurrence with other areas: services (Service Bulletins, Technical Publications, industrialization…) Excellent written and verbal communication skills

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175.0 years

4 - 7 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Functional Description The Global Commercial Services (GCS) division of American Express is the global leader in the Commercial Payments Solutions space. We know our customers are busy and make it our mission is to help them get business done. We operate with a customer-focused attitude in absolutely everything that we do, delivering solutions to meet the unique needs of our clients. The Client Hierarchy COE team operates in a fast-paced and entrepreneurial environment, delivering complex and high-impact changes to the client’s corporate programs. Responsibilities Lead the US Global Reporting Capabilities operations team in Client Hierarchy Center of Excellence (COE), comprising 15+ colleagues, ensuring seamless execution of operational activities, process improvements, and cross-functional collaboration. Support clients in the Americas with data management and Onboarding & maintenance of PA (Program Administration) process for corporate client programs. Collaborate closely with account development teams, client managers, program administrators, third-party vendors, and technology teams to deliver global expense reporting needs. Lead the CID & PA remediation teams responsible to perform the cleanup and maintenance of corporate hierarchies, ensuring data integrity, reducing exposure risks, and enabling accurate and timely data for downstream consumption. This role requires you to provide Consultation to corporate clients – on program build, onboard Program administrators data configuration and transmission procedures and protocols. Client Issue Resolution: Provide outstanding customer issue resolution to Corporate Customer queries relating to program and expense/payment management. This requires customer centricity to understand each client needs. Ability to analyze external sources of information on Lexis Nexis, D&B, SOS, Cornerstone. Knowledge about the KYC processes in US, & EMEA regions. Ability to work with the highest level of integrity when dealing with customers, employees, and shareholders. Driving innovation and change by identifying trends and flagging opportunities for better customer experience. Data analysis and presentation Report/Dashboard creation and change management. Consulting account managers for insights and recommendations. Ability to think out of the box and bring continuous improvement to the process with innovative thinking and ideas Factors to Success Excellent Communication Skills Clear written and verbal communication Active listening Email etiquette and business writing Deep Operational knowledge of GCS organization, commercial client’s onboarding journey and platforms Knowledge of: CMCARS, CAS, GREG, GIDM, SFT, GCCP, GDR, Cornerstone, My Setups. , CICARE, Cocas, Globestar, @Work, vPayment Admin, Knowledge about languages like Python & SQL and tools like, Cornerstone etc. Knowledge about automation techniques Good solid understanding of all Corporate T&E and B2B AmEx products Deep knowledge of AXP user access management policies. Data Interpretation, visualization, and reporting. Stakeholder and Client Management. Proven ability to learn new skills in a technical environment. Strong flexibility/adaptability to manage multiple tasks within stringent time frames while working with minimal direction. Minimum Qualifications: Bachelor's Degree with analytical experience (will be preferred) in a Customer Servicing environment Functional Skills – A team player should possess the skills to work and support team members Excellent communication skills both verbal and written – English Problem-Solving and Critical Thinking Ability to analyze situations and find practical solutions Logical thinking and decision-making under pressure Prioritizing tasks and meeting deadlines Multitasking and working independently or in teams Understanding spreadsheets, data entry, and simple reporting Interpreting basic charts, reports, or dashboards (depending on the field) Enterprise Leadership Behaviors Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective. Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Teamwork Essential. Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage. Shift Timings Hours of Operations – ability to work in flexible shifts in a 24-Hour environment. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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175.0 years

0 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Primary Objective Would Be to Deliver Very High Standards of Customer Service by Handling Customers request such a Payments, Reconciliation, Account Maintenance, Credit Balance Refund, New Card Issuance, Financial Adjustments and Other Queries for Premium and High Value Customers. Complete All Transactions Agreed with the Customer and Adhere to All Timelines and Deadlines Set Suggest Process Improvements / Changes to Achieve & Ensure “First Contact Resolution” Conduct Root Cause Analysis of Incoming Correspondence to Recommend Changes in Workflows, Procedures, Servicing Levels, Based on Customers’ Demands To Meet Their Needs & Ensure Exceptional Quality Service Is Given At All Times Handle All Written Customer Enquiries, Maintenance and Non-Se Disputes for Customers in A Timely and Accurate Manner Ensure Smooth Functioning of CMMI By Meeting Key Performance Indicators & Achieving Laid Down SLAs Work with Other Operations Departments and Customer Groups to Deliver Quality Service and Support New Product Launches, Promotions Etc. Contribute Towards Team Goals by Strictly Managing Individual Productivity Targets Ensure Complete Adherence to Approval Grid for Financial Adjustments by Team and Self Minimum Qualifications : Graduate with minimum 1 year of experience. Proficiency in MS Office & Power Point Prior experience in U.K or Canada market Experience in handling ‘Payment, Reconciliation, Account maintenance and Credit Bureau’ queries will be preferred, Good communication skills both written and oral Strong Analytical skills & attention to detail High level of Customer sensitivity, commitment & service orientation High result orientation Ability to take independent decision & meet stringent deadlines We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0 years

0 Lacs

Gurgaon

On-site

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. As AM Security, you will be a part of the Property Management team based at the site. You will be responsible for ensuring all aspects of security and fire safety are supervised and taken care of during your shift. You will also oversee and ensure fire safety at the site, using assigned apparatus and following command structure instructions for fire suppression or related emergency services. Duties will involve: Maintaining and updating Security Policies and Procedures at the site, especially updating/ establishing specific security procedures and crime deterrent programs. Supervising Security and Fire safety staff, assigning/monitoring work assignments, and providing training for staff on security procedures and basic fire and first aid (weekly/monthly). Ensuring complete documentation and Police verification of vendor security personnel and periodically auditing all contractors for ongoing compliances. Conducting Security investigations and preparation of Incident reports. Tracking Material movement and stock of Lost and Found. Handling emergency situations with efficiency (i.e., fire, evacuations, customer complaints/ human crises, etc.). Ensuring an effective emergency preparedness/disaster management plan is in place, along with an ERT- Emergency Response Team. Conducting Security Risk Assessment & planning effective Guarding Strategies. Conducting Mock Drills on medical emergencies, Bomb Threats/Search Handling, Riots, etc. Being proficient with security and safety devices like CCTV, access control, DFMD, fire detection and fighting systems. Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client. Maintaining clear communication with client SPOC regarding events, incidents, concerns of Security team members, recommendations, staffing needs, etc. Conducting a review of security after-hours reports and monitoring performance. Developing liaison with government agencies, e.g., local Police, Fire Services, etc. Preparation of monthly security MIS. Keeping yourself updated by attending training sessions and reviewing publications and audio-visual materials to become and remain current on the principles, practices, and new developments. Performing equipment set-up upon arrival at a fire scene. Dispatching and accompanying ERT (Emergency response team). Preparing plans and executing (fire and life safety) evacuation drills and other fire safety-related training to the team members and occupants available in the premises. Completing appropriate rescue, firefighting, and salvage operations at a fire scene. Using established procedures to determine if individuals are trapped within a burning facility and taking appropriate actions to secure their rescue. Performing lift evacuation and rescue drills periodically. Securing affected structures to prevent rekindling. Taking inventory of all equipment after suppression has been achieved, recording all equipment which must be left at the site, and incident report. Attending and providing information for pre-fire planning studies and maintaining an updated knowledge of pre-fire plans. Liaison with Government authorities for periodic renewal of the NOC’s. Reporting and maintaining records of all incidents on the site. Keeping all checklists and records updated related to Fire equipment maintenance and training records. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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175.0 years

0 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Services (GS) is comprised of several interconnected business units which collectively provide service on a global scale, playing a central role in helping American Express achieve its vision providing world’ best customer experiences every day. As part of GS, the Global Consumer Servicing & Fulfilment (GCSF) comprises of front line and back-office functions across the globe that play a vital role in helping GS achieve its vision of bringing membership to life through the acceleration of our transformation, enabled by our talent colleagues with a passion to serve. As part of GCSF, Global Disputes Servicing (GDS) is responsible for handling billing disputes end to end across all markets. Billing Disputes is a critical moment of truth for our customers i.e card members and merchants. The team’s purpose is to strengthen customer relationships and safeguard their trust in American Express Brand by ensuring fair, transparent and efficient dispute resolution through guiding our customers, gathering complete information and conducting thorough investigations while meeting compliance, regulatory obligations and mitigating financial loss. How will you make an impact in this role? This Vice President – Global Disputes Servicing will lead the Disputes Back-office teams. The role is responsible for leading a team of ~800+ colleagues based across geographies, driving performance, ensuring best-in-class disputes experience for customers while driving innovation, transformation and culture of controls and strong governance. This is a unique opportunity to lead one of the most impactful global operations functions in GS, at the intersection of customer experience, regulatory & operational excellence rigor and innovation. Principal Accountabilities: Run the day-to-day Operations – Ensure that the operations is running smoothly with strong focus on managing end-to-end disputes lifecycle and driving Operational Discipline, Customer metrics & robust capacity/inventory management. Oversee the execution of Control Management, leading strategies to detect operational risk within Disputes processes and set up a governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and regulatory standards. Embed a strong culture of control management and proactive risk identification across the team. Strategic transformation and Innovation: Partner with strategy, capabilities and tech teams to re-define how disputes are handled globally and build a next-gen process leveraging AI and advanced technology. Maintain and build strong partnerships across GS, as well as the GMNS business, CFR, Legal, Compliance, Technology, Country managers among others-critical for enabling a successful operation, support business initiatives and execute management actions. Lead, manage and inspire GDS leaders within the Operations team through effective coaching and feedback, have the right motivation level as well as innovative ideas that create engagement and followership through effective coaching and feedback. Driving a high-performance culture through strong leadership and inspire, motivate and influence large teams of Customer Care professionals & Leaders. Partner with the Colleague Experience Group (CEG) and Training teams to build recruitment and retention strategies to continuously strengthen and develop existing talent and build a strong pipeline for the future. Lead and support change management initiatives through effective communication, aligning change with organizational priorities, mitigating risks and demonstrate empathetic leadership. Leverage market insights and external trends to understand evolving regulatory landscape, new technology and strengthen disputes operations strategies. Ensure the American Express Blue Box values are continually implemented and demonstrated. Minimum Qualifications To be successful in this role, we are looking for the following competencies: 10+ years of leadership experience in Servicing operations, Servicing Strategy or customer service domains. Prior Experience in billing disputes and fraud domain is strongly preferred Proven success in leading large teams (300+) colleagues in a matrix organizational structure. Strong understanding of both Customer facing & back-office operations, including related metrics and demonstrate fungible skills that cut across complex work and specialist servicing. Demonstrated thought leadership and strategic thinking ability to create winning strategies. Expertise in process re-engineering, automation and AI enabled transformation. Strong relationship building skills with ability to effectively collaborate and work across multiple business groups, countries, cultures and functions to drive business decisions and meet shared goals. Self-starter, comfortable with ambiguity and a quick learner with ability to adapt to new situations. Clear and effective communication skills across all levels and ability to communicate across all mediums i.e. verbal, written and presentations. High degree of agility, decision making and problem-solving skills with a structured and outcomes-driven approach. Ability to collect, analyze and synthesize data to inform strategy and make day-to-day decisions. Demonstrated ability to support team development, strategic planning, and act as a champion of a positive organizational culture as a member of the GDS leadership team. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0.0 years

5 - 6 Lacs

Gurgaon

On-site

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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1.0 - 2.0 years

6 - 8 Lacs

Gurgaon

On-site

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? Ensure KYC Information is validated and submitted to Regulators in accordance with US Commercial regulations/guidelines and in partnership with the Compliance team Relevant System Updates Coordination for Record Retention and Retrieval Update Customer demographic information on Source of Record Work with Different Linkages for Effective Execution of Team Objectives Teamwork in Implementing Key Initiatives to Achieve the Objectives of The Unit Complete All Transactions Agreed with The Customer and Adhere to All Timelines and Deadlines Set Handling customer escalations and providing relevant resolutions Assisting various stakeholders such as Compliance, GCP, ECU for adhoc activities Participate, Collate, Generate and Report MIS to various stakeholders Communication to be shared between KYC and SRT (Front line team) for customer’s input Minimum Qualifications Graduate with minimum 1 to 2 years’ experience Must be a team player, flexible, adaptable, and dependable; good interpersonal skills are required Able to prioritize and work well under pressure, with particular attention to detail Strong problem-solving skills Compliant with Company Policies and Procedures Preferred Qualifications Knowledge of AML & KYC Knowledge on GSP, CLIC and Lexis Nexis Proficient with Microsoft Excel and Word Excellent communication skills are a must, including superior written and verbal communications skills We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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1.0 - 3.0 years

8 - 9 Lacs

Rewāri

On-site

GL RiskRewari - Brass Market Posted On 14 Aug 2025 End Date 14 Aug 2026 Required Experience 1 - 3 Years BASIC SECTION Job Level GB02 Job Title Deputy Manager - GL Risk, Risk, Risk - NW Job Location Country India State HARYANA Region North City Rewari Location Name Rewari - Brass Market Tier Tier 3 Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.”MANAGING RISK IN GOLD LOAN BY ENSURING COLLATERAL QUALITY & PROCESS ARE AS PER DEFINED PROCESS IN ALLOCATED REGION. Duties and Responsibilities 3. PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)Branch visit for Gold verification. Reappraising Gold Purity, weight and content of ornaments pledged at branch.Preparing Monthly reports by consolidating observations.Preparing initial Plan from next month’s branch coverageOnline audit of gold loan LAN’sGauging levels of financial risk within organization by visiting branches Required Qualifications and Experience SKILLS AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualificationsa)QualificationsMinimum Graduateb)Work Experience1-3 Yrs experience in gold loan assaying role, either with competitor or internal.

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2.0 - 4.0 years

4 - 9 Lacs

Bāwal

On-site

Follows established procedures and guidelines to perform routine procedures to test the quality of the organisation’s materials, products, and processes. Contributes to the planning and definition of quality standards, recommending modifications in product or process. To manage the shift quality operation and system implementation throughout the shift. Timely testing & release of RM & FG. Timely completion of run-folders Raising incident report in case of product or process non-conformance Authority-: Authority to stop the PC / MPC line / Wash coat processing if process parameters are not in specifications Line Setup and changeover process approval within the shift. Incoming, In process and Finish good material release within the shift in SAP. Creating inspection setup in SAP for new material, Rejection booking in Tracksys Creating visual specification document and distribution within the line. Shift level audits and process verification, Scada recipe verifications. Coordination for testing of the product within the shift Run folder completion and Testing report preparation within the shift. Analysis of rejection / Special incident which caused or potential to cause the quality issue. Handling of inspection instrument s like 3DX-Ray, Stamp Camera and Catpro within the shift Reaction towards any deviation in the process/product and its communication Resolving the quality related issues generated in the shift. PERSON SPECIFICATION QUALIFICATIONS/ KNOWLEDGE/ EXPERIENCE (TECHNICAL/ PROFESSIONAL KNOWLEDGE & SKILLS COMPETENCY) B.Tech – Mechanical/Chemical. 2 to 4 year of experience in Automotive/Manufacturing (Desirable) Essential Knowledge of Quality improvement tools. Knowledge of MS-office Desirable Knowledge in SAP (Quality module). Knowledge in handling system audits. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

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175.0 years

5 - 7 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to success. Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality. Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty. Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand. Address general and account-specific customer inquiries- statement inquiries, card replacement, make payments, rewards redemption, etc., and update customer account information. Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution. Meet and exceed performance goals that include, but are not limited to sales rates, quality goals, compliance regulations and productivity targets, & customer performance metrics. Minimum Qualifications: Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction. Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics and remain positive through change and stressful situations. Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call. Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy. Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices. Driven to please by providing the ultimate experience for our Card Members on every interaction. Timeliness and reliability Preferred Qualifications: Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem solving skills Customer service and consultative sales environment experience preferred. Passion for consultative sales, recommending products or solutions tailored to each customer. Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end Additional Requirements: Flexibility to work anytime in US hours, including weekends Hybrid Environment- on site expectation 3 days/week Workplace Flexibility: Full time. Shift flexibility requirements. American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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175.0 years

5 - 7 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Visualize & simplify end to end card member experience. Enable & drive process improvement based on voice of customer feedback. Strive to Customer First Resolution (CFR) and reduce bad demand. Generate revenue by driving value generation. Comprehend & Respond to all Customer Queries (Through Chat or Phone, as required) with Immediate Resolution (Real Time) to ensure Customer Satisfaction. Deliver to all the key metrics as per organizational goals. Adhere to Quality and Compliance Guidelines. Adaptable & Customer Centric Approach to situations to deliver superior service personalization & Empathy in Communication. Able to address 2-3 conversations simultaneously. Minimum Qualifications: Graduates/ Under-graduates with 1-7 years of experience in customer service domain (Chat Experience is preferred but not mandatory) Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to toggle Between Screens/Tools Demonstrate personal excellence by remaining positive in difficult situations. Display a passion to serve by delivering extraordinary service in every interaction with our customers. The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis. Analytical and problem-solving skills with strong attention to detail We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0.0 - 2.0 years

3 - 4 Lacs

Delhi

On-site

Job Title: Executive – Assisted Sales Location: Dwarka & Ghitorni, Delhi Experience: 0–2 Years Function: Assisted Sales Role Overview We are looking for enthusiastic and customer-focused individuals to join our Assisted Sales team in Dwarka & Ghitorni, Delhi . The ideal candidate will support customers throughout their purchase journey, offer personalized product guidance, and ensure successful order completion through the website. Key Responsibilities Handle inbound sales inquiries and follow up with outbound calls for missed leads Engage with customers who have abandoned their shopping carts and assist them in completing their purchases Understand customer requirements and provide tailored product recommendations Guide customers through the online order process, including necessary verification steps Follow up with customers for feedback, resolve concerns, and encourage repeat purchases Maintain accurate records of all customer interactions and transactions Key Skills & Competencies Excellent verbal communication and interpersonal skills A genuine interest in sales and customer engagement Strong problem-solving abilities with a customer-first approach Proficiency in basic computer applications and CRM tools Good typing speed and accuracy Education & Experience Graduate or Undergraduate (Freshers welcome) 0–2 years of experience in sales, customer service, or e-commerce preferred Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person

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