Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

Join Us at ClinicMind ClinicMind is a growing healthcare technology company on a mission to simplify practice management for clinicians and help them thrive. We re looking for a Marketing Assistant to support our marketing lead and help keep our campaigns, content, and projects running smoothly and effectively. About the Role Were looking for someone reliable, detail-oriented, and creative to support our marketing efforts with: Content Coordination: Scheduling blog and social media posts, managing content requests, and ensuring tasks are completed on time Email Marketing: Assisting with email campaign setup, scheduling, and quality assurance Lead Generation Support: Helping run campaigns that drive new leads and organizing campaign materials Project Management: Following up with team members and vendors to ensure progress and nothing slips through the cracks SEO Support: Assisting with keyword research, blog optimization, and on-page SEO improvements (training available if youre new to this) AI Bot Optimization: Helping improve content visibility in AI tools like ChatGPT and Perplexity (no prior AI experience needed) General Marketing Help: Providing a second set of eyes, spotting issues, and bringing fresh ideas to the table Qualifications Bachelor s degree in Marketing, Business, Communications, or any related field. 1 2 years of experience in a marketing, administrative, or client facing role. Skills Self-Starter: You take initiative and work independently with minimal oversight Detail-Oriented: You notice what others miss and care about quality Organized: You manage deadlines, follow up consistently, and keep projects moving Collaborative: You enjoy working as part of a team and supporting others Marketing-Minded: Youre eager to grow in a marketing career and enjoy learning new tools and tactics Tech-Savvy: Comfortable with Google Workspace, project management tools and email platforms. Why Work With Us 100% remote, with a collaborative and supportive environment Full-time role with flexible structure Meaningful work that helps healthcare professionals thrive Growth opportunities within a fast-moving marketing team A chance to share your ideas and make a real impact MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 16 GB

ClinicMind s core values Excellence Learning Teamwork guide everything we build. With 150 in house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a P&L owning executive to deliver best in class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base. Mission for This Role (First 12 Months) Raise Net Collections to 97 % while cutting Denial Rate below 4 %. Reduce DSO to Implement two automation sprints per quarter in partnership with Product & Engineering. Key Responsibilities Operational Leadership Full P&L for 150 internal FTE + BPO vendors (SLAs, penalties, expansion). Weekly Power BI dashboards covering Net Collections, DSO, Denials, A/R > 90, Cost to Collect. Process Automation Champion RPA (Robotic Process Automation), AI denial prediction, and payer API integrations; build ROI cases and run UAT (User Acceptance Testing) Lead quarterly Lean/Six Sigma Kaizen events Team & Culture Scale, coach, and performance manage teams of 50 500 team members across coding, billing, collections, and analytics. Embed Excellence, Learning, Teamwork via joint on shore/off shore OKR sessions, SOPs, and Continuous Training program. Vendor & Compliance Negotiate BPO rates, enforce turnaround time SLAs, and run continuous quality audits. Ensure HIPAA, payer policy, and SOC 2 compliance; serve as primary audit contact. Stakeholder Alignment Partner with Engineering on RCM roadmap; Finance on cash flow forecasting; Sales on client RCM onboarding. Responsibilities and Qualifications 10+ years leadership of high volume (> $500 M) RCM organizations, including offshore BPO governance. Proven record of reducing DSO 20 % and Denials 30 % within 12 months. Hands on experience steering EHR/RCM product backlog or large scale automation roll outs. Deep knowledge of chiropractic, physical therapy, and mental health payer rules and coding compliance. Data driven operator; expert with SQL/Looker/Power BI and at least one modern billing platform. Bachelor s in Business/Health Admin; MBA / MHA or Six Sigma Black Belt preferred. Communicates with radical candor; builds trust across cultures and time zones. Coaches leaders through change; celebrates wins and learns from misses. Operates as an owner fixes what s broken before being told. Why ClinicMind Lead a 150 person team inside a fast growing SaaS + services platform. Direct influence over product automation roadmap and AI investments. Competitive salary, performance bonus tied to the KPIs above, equity option pool. Permanent Work From Home Must Have: High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

ClinicMind s core values Excellence Learning Teamwork guide everything we build. With 150 in house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a P&L owning executive to deliver best in class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base. Mission for This Role (First 12 Months) Raise Net Collections to 97 % while cutting Denial Rate below 4 %. Reduce DSO to Implement two automation sprints per quarter in partnership with Product & Engineering. Key Responsibilities Operational Leadership Full P&L for 150 internal FTE + BPO vendors (SLAs, penalties, expansion). Weekly Power BI dashboards covering Net Collections, DSO, Denials, A/R > 90, Cost to Collect. Process Automation Champion RPA (Robotic Process Automation), AI denial prediction, and payer API integrations; build ROI cases and run UAT (User Acceptance Testing) Lead quarterly Lean/Six Sigma Kaizen events Team & Culture Scale, coach, and performance manage teams of 50 500 team members across coding, billing, collections, and analytics. Embed Excellence, Learning, Teamwork via joint on shore/off shore OKR sessions, SOPs, and Continuous Training program. Vendor & Compliance Negotiate BPO rates, enforce turnaround time SLAs, and run continuous quality audits. Ensure HIPAA, payer policy, and SOC 2 compliance; serve as primary audit contact. Stakeholder Alignment Partner with Engineering on RCM roadmap; Finance on cash flow forecasting; Sales on client RCM onboarding. Responsibilities and Qualifications 10+ years leadership of high volume (> $500 M) RCM organizations, including offshore BPO governance. Proven record of reducing DSO 20 % and Denials 30 % within 12 months. Hands on experience steering EHR/RCM product backlog or large scale automation roll outs. Deep knowledge of chiropractic, physical therapy, and mental health payer rules and coding compliance. Data driven operator; expert with SQL/Looker/Power BI and at least one modern billing platform. Bachelor s in Business/Health Admin; MBA / MHA or Six Sigma Black Belt preferred. Communicates with radical candor; builds trust across cultures and time zones. Coaches leaders through change; celebrates wins and learns from misses. Operates as an owner fixes what s broken before being told. Why ClinicMind Lead a 150 person team inside a fast growing SaaS + services platform. Direct influence over product automation roadmap and AI investments. Competitive salary, performance bonus tied to the KPIs above, equity option pool. Permanent Work From Home Must Have: High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

ClinicMind s core values Excellence Learning Teamwork guide everything we build. With 150 in house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a P&L owning executive to deliver best in class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base. Mission for This Role (First 12 Months) Raise Net Collections to 97 % while cutting Denial Rate below 4 %. Reduce DSO to Implement two automation sprints per quarter in partnership with Product & Engineering. Key Responsibilities Operational Leadership Full P&L for 150 internal FTE + BPO vendors (SLAs, penalties, expansion). Weekly Power BI dashboards covering Net Collections, DSO, Denials, A/R > 90, Cost to Collect. Process Automation Champion RPA (Robotic Process Automation), AI denial prediction, and payer API integrations; build ROI cases and run UAT (User Acceptance Testing) Lead quarterly Lean/Six Sigma Kaizen events Team & Culture Scale, coach, and performance manage teams of 50 500 team members across coding, billing, collections, and analytics. Embed Excellence, Learning, Teamwork via joint on shore/off shore OKR sessions, SOPs, and Continuous Training program. Vendor & Compliance Negotiate BPO rates, enforce turnaround time SLAs, and run continuous quality audits. Ensure HIPAA, payer policy, and SOC 2 compliance; serve as primary audit contact. Stakeholder Alignment Partner with Engineering on RCM roadmap; Finance on cash flow forecasting; Sales on client RCM onboarding. Responsibilities and Qualifications 10+ years leadership of high volume (> $500 M) RCM organizations, including offshore BPO governance. Proven record of reducing DSO 20 % and Denials 30 % within 12 months. Hands on experience steering EHR/RCM product backlog or large scale automation roll outs. Deep knowledge of chiropractic, physical therapy, and mental health payer rules and coding compliance. Data driven operator; expert with SQL/Looker/Power BI and at least one modern billing platform. Bachelor s in Business/Health Admin; MBA / MHA or Six Sigma Black Belt preferred. Communicates with radical candor; builds trust across cultures and time zones. Coaches leaders through change; celebrates wins and learns from misses. Operates as an owner fixes what s broken before being told. Why ClinicMind Lead a 150 person team inside a fast growing SaaS + services platform. Direct influence over product automation roadmap and AI investments. Competitive salary, performance bonus tied to the KPIs above, equity option pool. Permanent Work From Home Must Have: High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

ClinicMind s core values Excellence Learning Teamwork guide everything we build. With 150 in house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a P&L owning executive to deliver best in class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base. Mission for This Role (First 12 Months) Raise Net Collections to 97 % while cutting Denial Rate below 4 %. Reduce DSO to Implement two automation sprints per quarter in partnership with Product & Engineering. Key Responsibilities Operational Leadership Full P&L for 150 internal FTE + BPO vendors (SLAs, penalties, expansion). Weekly Power BI dashboards covering Net Collections, DSO, Denials, A/R > 90, Cost to Collect. Process Automation Champion RPA (Robotic Process Automation), AI denial prediction, and payer API integrations; build ROI cases and run UAT (User Acceptance Testing) Lead quarterly Lean/Six Sigma Kaizen events Team & Culture Scale, coach, and performance manage teams of 50 500 team members across coding, billing, collections, and analytics. Embed Excellence, Learning, Teamwork via joint on shore/off shore OKR sessions, SOPs, and Continuous Training program. Vendor & Compliance Negotiate BPO rates, enforce turnaround time SLAs, and run continuous quality audits. Ensure HIPAA, payer policy, and SOC 2 compliance; serve as primary audit contact. Stakeholder Alignment Partner with Engineering on RCM roadmap; Finance on cash flow forecasting; Sales on client RCM onboarding. Responsibilities and Qualifications 10+ years leadership of high volume (> $500 M) RCM organizations, including offshore BPO governance. Proven record of reducing DSO 20 % and Denials 30 % within 12 months. Hands on experience steering EHR/RCM product backlog or large scale automation roll outs. Deep knowledge of chiropractic, physical therapy, and mental health payer rules and coding compliance. Data driven operator; expert with SQL/Looker/Power BI and at least one modern billing platform. Bachelor s in Business/Health Admin; MBA / MHA or Six Sigma Black Belt preferred. Communicates with radical candor; builds trust across cultures and time zones. Coaches leaders through change; celebrates wins and learns from misses. Operates as an owner fixes what s broken before being told. Why ClinicMind Lead a 150 person team inside a fast growing SaaS + services platform. Direct influence over product automation roadmap and AI investments. Competitive salary, performance bonus tied to the KPIs above, equity option pool. Permanent Work From Home Must Have: High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2, 700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation Lead Connector upgrades the week they drop. Roadmap Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e. g. , back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support slack channel to resolve platform issues. Qualifications 3 5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e. g. , Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2, 700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation Lead Connector upgrades the week they drop. Roadmap Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e. g. , back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support slack channel to resolve platform issues. Qualifications 3 5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e. g. , Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2, 700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation Lead Connector upgrades the week they drop. Roadmap Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e. g. , back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support slack channel to resolve platform issues. Qualifications 3 5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e. g. , Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2, 700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation Lead Connector upgrades the week they drop. Roadmap Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e. g. , back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support slack channel to resolve platform issues. Qualifications 3 5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e. g. , Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

ClinicMind is a leading provider of software solutions for US healthcare practices, including practice management, EHR, and billing services. We help clinics streamline operations, increase revenue, and deliver better patient care. We re looking for an experienced SEO Specialist to join our marketing team and drive high-quality lead generation through search. About the Role: As our SEO Specialist, you will own SEO strategy and execution to grow our organic presence and generate leads from healthcare professionals. You will research user intent, identify relevant keywords, plan and create optimized content, and continuously analyze performance to improve results. Responsibilities: Conduct keyword research with a focus on user intent, relevance to ClinicMind offerings, and lead generation potential Develop and implement SEO strategies to drive qualified organic traffic Create SEO briefs and collaborate with content creators to ensure high-performing content Optimize existing website content and structure for ranking improvements Manage on-page and off-page SEO initiatives Monitor, analyze, and report on performance metrics using GA4 and Google Search Console Identify and implement opportunities for technical SEO improvements in collaboration with the web team Stay up to date with SEO best practices, algorithm changes, and competitive trends Conduct SEO audits and implement recommendations Requirements: 3+ years of hands-on SEO experience with a proven track record in lead generation Experience in US healthcare, practice management, EHR, or healthcare billing industries strongly preferred Strong understanding of user intent and buyer journey mapping for keyword selection Expertise in keyword research, content optimization, and SEO strategy Experience creating briefs for and/or writing SEO-optimized content focused on conversions Proficiency with GA4, Google Search Console, and SEO tools such as SEMrush, Ahrefs, or similar Solid understanding of technical SEO fundamentals Strong analytical skills and ability to translate data into actionable insights Excellent written and verbal English communication skills Preferably with experience with CRO (conversion rate optimization) in SEO-driven funnels Familiarity with B2B SaaS marketing strategies is an advantage Position Requirements Must have stable internet connection minimum of 25 MBPS Must have a mobile data plan as a backup Must be comfortable working the US business hours (EST) Must own a PC or laptop with at least 16 GB of memory Why Join Us Opportunity to drive meaningful impact through high-quality lead generation Collaborative and supportive team environment Remote position with flexible work arrangements within US hours

ClinicMind is a leading provider of software solutions for US healthcare practices, including practice management, EHR, and billing services. We help clinics streamline operations, increase revenue, and deliver better patient care. We re looking for an experienced SEO Specialist to join our marketing team and drive high-quality lead generation through search. About the Role: As our SEO Specialist, you will own SEO strategy and execution to grow our organic presence and generate leads from healthcare professionals. You will research user intent, identify relevant keywords, plan and create optimized content, and continuously analyze performance to improve results. Responsibilities: Conduct keyword research with a focus on user intent, relevance to ClinicMind offerings, and lead generation potential Develop and implement SEO strategies to drive qualified organic traffic Create SEO briefs and collaborate with content creators to ensure high-performing content Optimize existing website content and structure for ranking improvements Manage on-page and off-page SEO initiatives Monitor, analyze, and report on performance metrics using GA4 and Google Search Console Identify and implement opportunities for technical SEO improvements in collaboration with the web team Stay up to date with SEO best practices, algorithm changes, and competitive trends Conduct SEO audits and implement recommendations Requirements: 3+ years of hands-on SEO experience with a proven track record in lead generation Experience in US healthcare, practice management, EHR, or healthcare billing industries strongly preferred Strong understanding of user intent and buyer journey mapping for keyword selection Expertise in keyword research, content optimization, and SEO strategy Experience creating briefs for and/or writing SEO-optimized content focused on conversions Proficiency with GA4, Google Search Console, and SEO tools such as SEMrush, Ahrefs, or similar Solid understanding of technical SEO fundamentals Strong analytical skills and ability to translate data into actionable insights Excellent written and verbal English communication skills Preferably with experience with CRO (conversion rate optimization) in SEO-driven funnels Familiarity with B2B SaaS marketing strategies is an advantage Position Requirements Must have stable internet connection minimum of 25 MBPS Must have a mobile data plan as a backup Must be comfortable working the US business hours (EST) Must own a PC or laptop with at least 16 GB of memory Why Join Us Opportunity to drive meaningful impact through high-quality lead generation Collaborative and supportive team environment Remote position with flexible work arrangements within US hours

ClinicMind is a leading provider of software solutions for US healthcare practices, including practice management, EHR, and billing services. We help clinics streamline operations, increase revenue, and deliver better patient care. We re looking for an experienced SEO Specialist to join our marketing team and drive high-quality lead generation through search. About the Role: As our SEO Specialist, you will own SEO strategy and execution to grow our organic presence and generate leads from healthcare professionals. You will research user intent, identify relevant keywords, plan and create optimized content, and continuously analyze performance to improve results. Responsibilities: Conduct keyword research with a focus on user intent, relevance to ClinicMind offerings, and lead generation potential Develop and implement SEO strategies to drive qualified organic traffic Create SEO briefs and collaborate with content creators to ensure high-performing content Optimize existing website content and structure for ranking improvements Manage on-page and off-page SEO initiatives Monitor, analyze, and report on performance metrics using GA4 and Google Search Console Identify and implement opportunities for technical SEO improvements in collaboration with the web team Stay up to date with SEO best practices, algorithm changes, and competitive trends Conduct SEO audits and implement recommendations Requirements: 3+ years of hands-on SEO experience with a proven track record in lead generation Experience in US healthcare, practice management, EHR, or healthcare billing industries strongly preferred Strong understanding of user intent and buyer journey mapping for keyword selection Expertise in keyword research, content optimization, and SEO strategy Experience creating briefs for and/or writing SEO-optimized content focused on conversions Proficiency with GA4, Google Search Console, and SEO tools such as SEMrush, Ahrefs, or similar Solid understanding of technical SEO fundamentals Strong analytical skills and ability to translate data into actionable insights Excellent written and verbal English communication skills Preferably with experience with CRO (conversion rate optimization) in SEO-driven funnels Familiarity with B2B SaaS marketing strategies is an advantage Position Requirements Must have stable internet connection minimum of 25 MBPS Must have a mobile data plan as a backup Must be comfortable working the US business hours (EST) Must own a PC or laptop with at least 16 GB of memory Why Join Us Opportunity to drive meaningful impact through high-quality lead generation Collaborative and supportive team environment Remote position with flexible work arrangements within US hours