Case Officer – Overseas Education
Job Title: Case Officer – Overseas Education Location: Onsite (Kukatpally, Hyderabad) Start Date: September 1, 2025 Company: Verastro Overseas (Part of Verastro Group) About Verastro Group: Verastro Group is a diversified Indian multinational conglomerate headquartered in Hyderabad, with business interests spanning energy, technology, consulting, training, medical research, real estate, construction, agriculture, auto components, chemicals, petrochemicals, e-commerce, gems & jewellery, natural gas, retail, fertilizers, telecommunications, tourism & hospitality, FMCG, automobiles, mass media, and textiles. A part of this expansive vision, Verastro Overseas is a fast-growing vertical of the group focused on global education consulting. It is dedicated to helping Indian students achieve their international academic and career goals through transparent, ethical, and student-first services. From career counseling to university applications and visa processing, Verastro Overseas offers end-to-end support with a personalized approach, deep domain expertise, and a sharp eye on global immigration trends. Our mission is simple but powerful: to make overseas education transparent, accessible, and impactful—empowering students to take confident steps toward a global future. About the Role: Verastro Overseas is seeking a skilled and dedicated Case Officer to join our Kukatpally branch. The ideal candidate will be experienced in handling student cases for at least three countries , with strong expertise in UK . You will play a key role in ensuring timely and accurate application submissions, guiding students through documentation, and maintaining high conversion rates. Key Responsibilities: Manage end-to-end student application processes for multiple countries (primarily UK and US). Guide students on document requirements, timelines, and interview preparation. Handle university portal logins, submissions, and correspondence. Maintain student case files with accuracy and confidentiality. Liaise with university partners and embassy contacts where required. Track application progress and update students and counselors. Escalate and resolve bottlenecks in document collection or admissions workflow. Work closely with counselors to support successful conversions. Requirements: Minimum 2 years of experience as a Case Officer in the overseas education sector. Proven experience in handling cases for UK and US , plus at least one other destination (e.g., Canada, Australia, or Europe). Strong knowledge of university portals, SOP formats, CAS/I-20 requirements, and country-specific procedures. Must have own laptop/device suitable for work. Excellent attention to detail and time management skills. Strong written and verbal communication in English. Ability to work independently in a fast-paced office environment. What We Offer: Professional environment with growth opportunities. Exposure to a global student base and university networks. Opportunity to be part of a rising education consultancy brand.