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7.0 - 11.0 years
0 Lacs
noida, uttar pradesh
On-site
Experience: You should possess a minimum of 7-9 years of IT Vendor Management (Field Service Workforce) domain experience to be considered for the Lead (MVP) position at Iron Service Global. Job Description: As a Lead (MVP) at Iron Service Global, you will be responsible for leading a team through all phases of client acquisition (New Program Transition) of Field Services Operations process within strict timelines. Your duties will include understanding client requirements through SOW/NPT templates, identifying gaps between client requirements and ISG delivery capabilities in the USCA region, workforce capacity planning, predictive profit delivery, and implementing innovative data-driven project planning and execution strategies. You must have prior experience leading a remote and on-site team, driving performance management through KPIs, fostering a fair and competitive environment, ensuring adherence to program processes and compliance, and developing strong partnerships with vendors. Your role will also involve workforce management/procurement, differentiation between field resource categories, and providing cross-functional support. Job Responsibilities: - Build workforce supply chain solutions as per customer SOW. - Identify cost-saving opportunities continuously and measure team performance through predefined KPIs. - Handle escalations from internal stakeholders within stipulated SLA. - Prepare detailed Cost Analysis of program activities, Vendor Quotes, and perform Cost comparison. - Support Sales team in pre-bid activities as required. - Create scalable templates in Excel for program deliverables. - Ensure daily profit achievement through worker cost negotiations. - Plan team capacity effectively. - Build high-performing teams and maintain accountability for Vendor Management Team success. - Propose process improvements to enhance Service Delivery. - Manage conflicts, drive teams to remediate problems, and ensure efficient task completion. - Lead and manage Vendor Management team to review incidents, problems, and operational issues. - Assist in resource planning, onboarding, and training. - Create a high-performance culture within the department. - Define and measure new KPIs for performance management initiatives. - Ensure financial goals are met, comply with company policies, and provide performance analyses. - Review and report Vendor performance metrics and ensure Service Levels are met. - Manage requisition activity, oversee VMS technology, and ensure quality profiles are sourced. - Prepare reports for management review to optimize costs and enhance efficiency. - Provide SOP training and updates to supplier and internal team on VMS technology use. - Participate in RFI/RFP process for deals. - Implement setup for Primary and Secondary Vendors. - Provide standard program reporting to internal stakeholders. - Drive cost-saving initiatives without compromising service quality. - Knowledge of cost-drivers and vendor market dynamics in field services industry. - Ensure Technicians are assigned and reach sites as per SLA. - Familiarity with portals like Ticketmaster, ServiceNow, SFDC, Freshdesk, Zendesk, Jira. - Ensure appropriate approvals are in place before executing documents. - Knowledge of Background verification requirements and drug tests as per local laws. Required Skills: - Experience in manpower hiring in EMEA region. - Skilled in manpower sourcing for managed IT services. - Proficient in identifying cost-saving initiatives. - Expert negotiator with vendors on commercial terms. - Strong leadership skills with attention to detail. - Escalation handling and risk mitigation experience. - Ability to handle pressure and meet deadlines. - Work independently and collaboratively in a team. - Influence cross-functional teams and peers. - Excellent interpersonal, communication, and public speaking skills.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
You are an experienced Ash Handling & Material Handling System Engineer with expertise in project management, bidding, estimation, and project costing. You will be responsible for overseeing the design, execution, and commissioning of ash and bulk material handling systems in power plants, cement, and steel industries. Your responsibilities will include developing and reviewing technical specifications for ash handling and material handling systems, evaluating system layouts, and ensuring compliance with industry standards. You will work with design teams to optimize conveyor systems, silos, hoppers, crushers, and pneumatic conveying systems. As a Project Management expert, you will lead end-to-end project execution, coordinate with cross-functional teams, ensure timely delivery of project milestones, and conduct risk assessments. You will also prepare and review technical & commercial proposals, analyze tender documents, and liaise with procurement teams for competitive bidding. In terms of Project Costing & Budgeting, you will develop and monitor project budgets, identify cost-saving opportunities, and provide cost-benefit analysis for different project alternatives. Vendor & Client Coordination will also be crucial as you collaborate with vendors, contractors, and clients to ensure smooth project execution. Key Skills & Competencies required for this role include a strong knowledge of ash handling and bulk material handling systems, proficiency in project management tools, expertise in cost estimation and bidding processes, familiarity with mechanical equipment, and hands-on experience with site execution and commissioning. Strong problem-solving, decision-making, communication, and negotiation skills are essential. Qualifications for this position include a B.E./B.Tech/M.Tech in Mechanical Engineering, Electrical Engineering, or a related field. PMP/Prince2 Certification is preferred but not mandatory. Experience with AutoCAD, SolidWorks, or other design software is an advantage. Preferred Industry Experience includes Power Plants (Thermal) and Cement, Steel, or Mining Industry.,
Posted 1 month ago
2.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Review project drawings, specifications, and execution-stage changes to identify extra MEP items. Collaborate with project/site teams to collect necessary inputs for estimation. Prepare quantity take-offs and accurate cost estimates extra MEP work
Posted 3 months ago
2.0 - 3.0 years
2 - 3 Lacs
pune
Work from Office
Review project drawings, specifications, and execution-stage changes to identify extra MEP items. Collaborate with project/site teams to collect necessary inputs for estimation. Prepare quantity take-offs and accurate cost estimates extra MEP work
Posted Date not available
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