2571 Vendor Management Jobs - Page 33

As a Process Associate Procure to Pay (P2P), you will be responsible for transaction processing in Accounts Payable and management of Vendor Accounts. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate all accounting activities associated with Procure to Pay Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Payable Ability to match invoices, identify errors, resolve exceptions, prioritize invoices, and reduce aging Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork

We are seeking a detail-oriented and strategic Procurement Professional to manage the procurement of goods and services, ensuring timely delivery, cost-efficiency, and adherence to quality standards. The ideal candidate will work closely with internal teams and external vendors to streamline procurement processes, optimize costs, and ensure compliance with company policies and industry regulations. Key Responsibilities: Develop and implement procurement strategies aligned with business objectives. Identify, evaluate, and manage suppliers and vendors. Conduct negotiations on pricing, contracts, and terms of service. Manage the procurement lifecycle: sourcing, purchase requisition, purchase order creation, and invoice processing. Monitor supplier performance and ensure adherence to quality and delivery standards. Collaborate with internal departments (e.g., Finance, Legal, Operations) to determine procurement needs. Maintain accurate records of purchases, pricing, and other important data. Ensure compliance with organizational and regulatory policies. Manage risks related to contracts and supply agreements. Continuously seek cost reduction and process improvement opportunities. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise * Strong understanding of procurement processes, policies, and best practices. * Experience with sourcing, supplier negotiation, and vendor management. * Proficiency in procurement software/tools (e.g., SAP, Ariba, Coupa). * Excellent communication and stakeholder management skills. * Analytical and strategic thinking abilities. * Attention to detail with strong organizational skills. * Ability to work under pressure and meet tight deadlines. * Understanding of contract terms and legal implications in procurement. Preferred technical and professional experience * Experience in global procurement and supplier enablement. * Exposure to category management or strategic sourcing. * Knowledge of market intelligence and cost benchmarking. * Experience working in a matrixed or cross-functional environment. * Familiarity with sustainability and ESG-related procurement practices.

As a Process Associate Procure to Pay (P2P), you will be responsible for transaction processing in Accounts Payable and management of Vendor Accounts. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate all accounting activities associated with Procure to Pay Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Payable Ability to match invoices, identify errors, resolve exceptions, prioritize invoices, and reduce aging Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork

As a Process Associate Procure to Pay (P2P), you will be responsible for transaction processing in Accounts Payable and management of Vendor Accounts. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate all accounting activities associated with Procure to Pay Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Payable Ability to match invoices, identify errors, resolve exceptions, prioritize invoices, and reduce aging Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork

Only relevant exp candidate can apply. Interested candidate can directly apply on Naukri portal or can send their updated resume on hr@nalandaengicon.com Required Candidate profile Must have knowledge of Taxation, Transportation, Insurance, Bank Guarantee, Indemnity Bond, and all Electric Specification. Electrical codes/specs IS/IEC/CPWD, Vendor development & contract management

Assistant Facilities Manager Work Dynamics What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Staff Management Manage and assist with the personal development of all direct reports. Develop and manage succession plans and appraisals for all direct reports. Actively seek to train subordinates in all aspects of the non- technical services. Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Others Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Contract Administration experience required. Excellent people skills and ability to interact with a wide range of client staff and demands. Demonstrated experience with tendering and service improvement initiatives required. Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements. Set stretch targets for self to achieve maximum team performance. Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Listens effectively and communicates through actions and examples. Have strong written and oral communication skills.

Roles and Responsibilities Manage administration activities, including housekeeping, stationery, and vendor management. Coordinate canteen and cafeteria services for employees. Ensure smooth operation of BPO facilities by handling day-to-day tasks efficiently. Maintain high standards of cleanliness and organization throughout the office premises. Provide exceptional customer service to internal customers (employees) through effective communication. Desired Candidate Profile 1-6 years of experience in administration or related field. Strong knowledge of admin activities, BPO operations, canteen/cafeteria management, housekeeping practices, and stationery procedures. Excellent organizational skills with attention to detail and ability to multitask effectively.

BCA and strong communication skills will be preferred. 2+ years exp. in handling -Amazon, Flipkart E-Comm. platforms, Brand/Client management, Sales growth, Competitor’s analysis, Multi-Tasker, Collaborate with internal teams, MS Excel proficiency.

Duties and responsibilities Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service Coordinate meeting room bookings and prepare spaces for client and internal meetings Coordinate with users to arrange venue set up for functions and events Process facilities service requests and coordinate with appropriate vendors or team members Manage incoming/outgoing mail, deliveries, and courier services Maintain office supply inventory and process ordering requests Assist with administrative tasks related to facilities operations Support the Facilities Manager with documentation, record keeping, and reporting Required Qualifications & Experience High school diploma or equivalent; Associate's degree preferred 2+ years of experience in reception, office administration, or customer service roles Proficiency in MS Office applications (Word, Excel, Outlook) Strong verbal and written communication skills Detail-oriented with excellent organizational abilities Customer service mindset with professional demeanor Ability to prioritize tasks in a fast-paced environment Self-disciplined and able to work independently Candidate with less experience may also be considered Preferred Skills Previous experience in facilities coordination or property management Knowledge of building systems and maintenance procedures Experience with facilities management software Background in the electronics industry or corporate office environments Fluency in English and Hindi; and knowledge of other Indian languages is advantageous Experience coordinating with vendors and service providers Strong problem-solving abilities and attention to detail

Job Title: Team Leader Vendor Management Department: Operations / Vendor Management Location: Kolkata Reporting To: Manager Vendor Management / Operations Head Job Summary: The Team Leader – Vendor is responsible for overseeing the daily operations related to vendor coordination, performance monitoring, and relationship management. This role ensures smooth execution of deliverables from vendors, timely resolution of issues, and adherence to company standards and SLAs. Key Responsibilities: Vendor Coordination & Management: Oversee onboarding, engagement, and performance of all external vendors. Ensure vendors meet contractual obligations and service-level agreements (SLAs). Team Supervision: Lead and mentor a team of vendor executives/coordinators. Allocate tasks, track team performance, and provide guidance for issue resolution. Performance Monitoring & Reporting: Monitor vendor KPIs such as quality, delivery timelines, compliance, etc. Share regular reports with internal stakeholders on vendor performance. Process Improvement: Identify gaps in vendor processes and recommend improvements. Ensure best practices are followed across vendor operations. Stakeholder Communication: Act as a bridge between internal teams and vendors for smooth coordination. Escalate and resolve vendor-related challenges proactively. Compliance & Documentation: Ensure all vendors are compliant with legal, financial, and operational requirements. Maintain accurate records, contracts, and documentation. Key Skills Required: Strong leadership and team management skills Excellent communication and negotiation abilities Analytical thinking and problem-solving skills Knowledge of vendor evaluation and procurement processes Proficient in MS Excel, reporting tools, and vendor management systems Qualifications & Experience: Graduate in Driver Management / Fleet Management / Vendor Management 3–5 years of experience in vendor management or procurement Prior experience in leading teams is preferred

Job Summary: Novumgen Private Limited is looking for a proactive and analytical Senior Executive Demand Planning to join our corporate office in Vadodara. The ideal candidate will lead and manage demand forecasting activities within our S&OP framework, ensuring efficient planning, coordination, and execution of supply chain strategies to support business growth and operational excellence. Key Responsibilities: Lead and manage demand forecasting as part of the Sales & Operations Planning (S&OP) process. Analyze historical sales trends, prepare forecast data, and evaluate forecast accuracy. Implement and provide training on demand planning software tools. Evaluate and finalize costing for in-house and CMO (Contract Manufacturing Organization) production, factoring in current RMPM (Raw Material & Packaging Material) costs. Develop and refine demand planning strategies aligned with market trends and company objectives. Collaborate cross-functionally with sales, business development, and project management teams to align demand forecasts. Monitor logistics and supply chain performance to ensure timely product delivery. Optimize inventory levels through effective inventory management and stock audits. Identify and resolve demand planning challenges, including delivery delays and supply disruptions. Drive sustainable practices across the supply chain while meeting environmental targets. Ensure compliance with legal standards and internal SOPs. Negotiate with suppliers and vendors for cost-effective procurement solutions. Develop and implement best practices in inventory control, demand forecasting, and operational planning. Track, evaluate, and report key performance indicators (KPIs). Lead, train, and manage team members to ensure effective resource utilization and team performance. Required Skills & Abilities: Strong analytical and forecasting skills. Ability to manage multiple priorities in a dynamic, time-sensitive environment. Excellent communication and interpersonal skills. Sound organizational and decision-making abilities. Self-motivated with the ability to work independently and collaboratively. Hands-on experience with demand planning and inventory management tools preferred.

Direct Responsibilities Develop and execute performance-driven digital marketing strategies aligned with business growth objectives, focusing on ROI and customer acquisition for B2B and B2C Manage, optimize, and scale paid media campaigns across Google Ads, Meta (Facebook/Instagram), programmatic platforms, finance related websites and affiliate channels, ensuring efficient spend and high returns. Utilize marketing analytics tools (e.g., Google Analytics, MMPs, LMS, other Martech tools) to track and analyze campaign performance, generating insights that inform optimization strategies. Conduct in-depth market, audience, and competitive research to identify high-impact opportunities and emerging trends across digital platforms. Continuously optimize campaign targeting, creatives, bidding strategies, and landing page experiences to improve key performance indicators such as CPAO, ROAS, and LTV. Monitor and analyze the performance of digital marketing performance focused campaigns using analytics tools, MMP, LSM etc and provide actionable insights and recommendations for improvement. Stay updated with the latest trends and best practices in digital marketing, SEO, SEM, and social media marketing. Collaborate closely with creative, product, and data teams to ensure campaign alignment, seamless execution, and messaging consistency across channels. Own performance reporting with clear dashboards and regular updates on campaign performance, budget utilization, and actionable insights. Optimize website and app funnels, landing pages, and CTAs for better conversion rate and user journey performance. Manage and coordinate with external performance agencies or platform partners, ensuring delivery on campaign goals and KPIs. Contributing Responsibilities Support brand marketing and organic initiatives with data and performance insights. Share performance learnings with internal stakeholders to influence product development, CRM strategies, and lifecycle marketing. Assist in testing and implementing new marketing tools, automation platforms, and growth hacks. Help create a culture of experimentation and rapid iteration, using A/B testing and conversion rate optimization frameworks Relevant candidates please share your updated resume on Lakshmi.Veliath@sharekhan.com with subject - CV for Digital Marketing.

Skills Skill Accounts Receivable Process Improvement Medical Billing MIS Outsourcing Vendor Management Transition Management Operations Management Revenue Cycle BPO Education Qualification No data available CERTIFICATION No data available Processing of Medical Data Entering charges and posting payments in the software Ensure that the deliverables to the client adhere to the quality standards. To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry Understand the client requirements and specifications of the project Ensure targets are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Applying the instructions/updates received from the client when doing the production. Update their production count in SRP and Online score card. Prepare and Maintain reports

Skills Skill Accounts Receivable Process Improvement MIS Medical Billing Vendor Management Accounting Financial Analysis Outsourcing CRM BPO Education Qualification No data available CERTIFICATION No data available Responsibility Areas: Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Update Production logs\ Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of AR calling Experience. Excellent Knowledge on Denial management. Understand the client requirements and specifications of the project Should be proficient in calling the insurance companies. Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure accurate and timely follow up on pending claims wherein required. Prepare and Maintain status reports

Skills Skill Vendor Management Project Management IT Service Management Solution Architecture CRM ITIL Outsourcing Global Delivery IT Strategy SDLC Education Qualification No data available CERTIFICATION No data available : Monitor, identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques. Monitor and act on personnel and disciplinary issues. Provide subject matter expertise to Quality Control Analysts in theteam. Ensure training needs of subordinates aremet. Adjust to the needs of meeting service level agreements under supervision of Operations Manager. Successfully complete all client related training and keep record of the same. Hold team meetings on a regular basis with direct reports. Communicate all process and client updates to direct reports within specific timelines and keep record for such updates. Act as single point contact for theassigned team membersforall theirjob-relatedneeds and create a harmonious work environment. Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable compliance requirements. Job Specification Minimum of 5/6 Years of Professional and Relevant Experience in Medical Coding with specialty E/M. Must have experience in Client and Stakeholder Management, Team Management. Must have CodingCertificationlike CPC/CCS/COC/AHIMA. Any graduate will do. ShiftDetails:General Shift / Day Shift WorkMode:WFO

Skills Skill Training Performance Management Employee Engagement Human Resources Talent Management Talent Acquisition Vendor Management Team Building Employee Relations Employee Training Business Development Education Qualification No data available CERTIFICATION No data available Job Summary The Senior Manager – Training (Medical Coding) is responsible for strategizing, designing, and delivering training programs that enhance the technical competency of coders in alignment with industry standards and client requirements. This role focuses on developing high-performing medical coding teams through robust onboarding, upskilling, and quality enhancement initiatives. The role also includes mentoring a team of trainers and collaborating with operations, quality, and HR teams. Key Responsibilities Training Strategy & Planning Design and implement the overall technical training strategy for medical coding teams (IPDRG). Conduct training needs assessments in collaboration with business stakeholders. Create annual and quarterly training roadmaps for new hires and existing employees. Program Development & Delivery Develop and update training content, manuals, and e-learning modules in line with current CPT, ICD-10, and HCPCS coding guidelines. Oversee delivery of new hire training (NHT), refresher training, cross-training, and certification prep (e.g., CPC, CCS). Ensure effective use of training tools, simulations, and assessments to evaluate knowledge retention. Team Leadership & Development Manage a team of technical trainers and senior trainers; provide coaching, support, and performance feedback. Build internal capabilities through Train-the-Trainer (TTT) programs and leadership development of trainers. Align training KPIs with business goals and continuously track trainer effectiveness. Quality & Compliance Collaborate with the Quality and Compliance teams to address audit findings, quality trends, and RCA-driven training. Ensure all training programs meet HIPAA regulations, payer guidelines, and client-specific standards. Support coders in achieving and maintaining relevant certifications and CEUs. Stakeholder Collaboration Partner with operations, client services, quality assurance, and HR to drive productivity and accuracy improvements through training. Present regular reports on training metrics, effectiveness, and ROI to senior leadership. Support transitions and ramp-ups with customized training plans for new projects or client accounts. - Education Any graduate; Certification in CPC, CCS, or equivalent is mandatory. Experience 13+ years in medical coding, with 5+ years in training leadership roles. Exposure to IPDRG coding is essential. Skills : Expertise in CPT, ICD-10, and HCPCS coding guidelines. Strong instructional design and facilitation skills. Experience with LMS and e-learning tools. Ability to analyse training impact using quality and productivity metrics. Key Competencies People management and leadership Technical acumen in coding standards and compliance Strategic planning and execution Communication and stakeholder management Analytical thinking and continuous improvement mindset

Skills Skill Accounts Receivable BPO Process Improvement Vendor Management Operations Management Performance Management Business Analysis Account Reconciliation Human Resources MIS Education Qualification No data available CERTIFICATION No data available Processing of Medical Data Entering charges and posting payments in the software Ensure that the deliverables to the client adhere to the quality standards. To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry Understand the client requirements and specifications of the project Ensure targets are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Applying the instructions/updates received from the client when doing the production. Update their production count in SRP and Online score card. Prepare and Maintain reports

Skills Skill Vendor Management Service Delivery CRM Project Management Business Development MIS Operations Management BPO Process Improvement Telecommunications Education Qualification No data available CERTIFICATION No data available : Understand the quality requirements both from process perspective and for targets. To Train effectively the new joiners on Medical Coding concept with the guidelines. TomonitorTrainees productivity and quality output per OJT glide path/ramp up targets. Providing continuous feedback in a structured manner. Educating on the client specs and guidelines. Educating on the latest updates on the coding aspects. Carrying out one-on-one session on the repeated errors. To provide feedback on productivity and quality of trainees to Team Leads. To pass on the QC feedback effectively to the trainees. To help Team Leads in early confirmation of Trainees by providing the valuable inputs. Job Specification Minimum of 3 Years of Professional and Relevant Experience in Medical Coding with specialty Surgery. Extensive Coaching & Trainingas per process defined. Must have Variant Training & Coaching Strategy. Must have Coding Certification like CPC, CCS, COC, AHIMA. Any graduate will do. Shift Details:General Shift / Day Shift Work Mode:WFO

Skills Skill Business Analysis Project Management SDLC CRM Vendor Management Business Development Business Process Business Strategy MIS Testing Education Qualification No data available CERTIFICATION No data available : Oversee the daily operations of the team Responsible for coaching and supporting Leads and Assistant Managers and ensures that the team meets or exceeds their performance. responsible for revenue generation, client engagement; maintain client quality and ensure service levels are met on a consistent basis. Monitor key performance indicators (KPIs) and productivity metrics to ensure departmental goals are met or exceeded. Showcase the achieved productivity and quality scores to the client in the WBR, MBR & QBR as necessary. Create business review decks on different parameters including but not limited to showcasing the GCR, NCR, Ageing details to showcase the clinic/ Practice performance. Work with support departments to ensure staffing strategies are effectively executed. Hold team meetings on a regular basis with direct reports. Communicate all process and client updates to direct reports within specific timelines and keep record for such updates. Responsible for day-to-day functional supervision of each team, including productivity of the team, quality %, track absenteeism of the team and encourage team managers to complete performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements. Ensure that the team’s adherence to QMS and ISMS standards. Job specifications: Minimum 10+ years’ experience in UShealthcare Strong knowledge in concepts ofAR Good People ManagementSkills Good Business Analytical & reporting skills Good InterpersonalSkills Good LeadershipSkills Should have good client managementSkills. Graduation is Mandatory

Skills Skill Business Development Vendor Management Project Management Business Strategy Solution Architecture Product Management Enterprise Software Outsourcing Cloud Computing CRM Education Qualification No data available CERTIFICATION No data available DEPARTMENT Pre-Sales & Solutions JOB TITLE GM/AD/D + (Any suitable profile & designation) REPORTING TO AVP - Solutions ROLE Solution Development Skill sets Required Essential Skills Strong domain expertise in one or multiple areas RCM processes – Front-end - Scheduling, Registration, EV/ BV etc.. Mid-Cycle - Medical Coding, HCC coding, Charge entry etc. and Backend - AR, Denial Management, Payment posting, Revenue integrity etc. Analytics – Analyze, Interpret and summarize data in providing insightful updates to leadership and for taking it to client for discussions, create staffing strategies. Suggest and validate Technology driven solutions based on In-house capabilities and Industry requirements. Creating transformative & compelling solutions which will drive savings to customers. Understanding of different pricing methodologies like transaction based, contingency based, FTE based. Experience in creating them will be an added advantage. Job description – As part of the Pre-Sales and Solutions team you will play a critical role in the overall growth strategy and will directly report to AVP Solutions. Responsible for acquiring new clients by selling services provided by Omega, building strong and sustainable relationships with the Management and decision-makers. Help Company meet customer acquisition and revenue growth targets by keeping our company competitive and innovative. Expected to have a thorough understanding of the business to be able to propose tailor-made products/services to the potential customers Work closely with the senior leadership to achieve organizational goals Ability to build and lead large deals single handedly and lead team members Excellent communication skills with ability to build rapport quickly over phone calls/meetings; strong negotiation skills are essential. Lead any due diligence and discovery workshops Drive complete end to end Solutions / Pricing Drive meetings, maintain minutes to ensure stakeholders are aware of the scope of the RFP and timely follow up on open items. Ensure timely completion of customer submission documents adhering to deadlines Work with Sales team/Client services and all internal support teams to respond RFP, RFIs and other pre-sales deliverables Ensure successful conversion of opportunities. Maintain a culture of high customer service both internal and external Continue to build domain capability in chosen sub-domain, including keeping updated on new technology, regulations, etc. PREREQUISITES TO HIRE Ability to lead discussions with U.S based clients and across internal team Good communication skills (verbal & written) Medium to advanced level skill in MS office tools like excel, power point, word, Visio, etc. Good Communication Skills – Both Verbal and Written. Eye for Details, Logical thinking. Good Analytical Skills and should be a quicker learner. Ability to work with limited supervision. Ability to multi-task and manage time efficiently under the pressure of deadlines. Flexibility to work in shifts. Sensitivity to the confidential nature of the data and proprietary company information EDUCATIONAL QUALIFICATION Graduate from any stream with minimum 12+ years of Exp in US Healthcare Industry (Payer or Provider or Both) Strong Analytical skills . PERFORMANCE STANDARDS MEASURABLE Meeting all SLAs defined NON MEASURABLE Self-motivation Ability to work un-supervised Team Player Reliability Professionalism Achievement orientation Relationship building ability Personal grooming and etiquette Initiatives

Skills Skill Vendor Management Global Delivery CRM PMP Outsourcing Project Management SDLC Solution Architecture IT Service Management ITIL Education Qualification No data available CERTIFICATION No data available Job Title Senior Manager - Operations Department Delivery Speciality Multi-speciality (E&M IP/OP, ED profee,facility, Surgery, Anesthesia) Job Summary We are seeking a highly motivated and experienced Manager - Operations to oversee the day-to-day operations of the company. The ideal candidate will be responsible for streamlining processes, managing a team, optimizing productivity, and ensuring smooth operational execution. This position demands strong leadership skills, operational expertise, and the ability to drive efficiency improvements across all operational areas. Key Responsibilities Operations Management Oversee daily operational activities to ensure efficient and effective operations. Monitor and improve performance metrics such as cost control, productivity, quality, and on-time delivery. Identify operational issues and proactively implement solutions. Develop and implement operational strategies to achieve short-term and long-term business goals. Team Leadership Lead, mentor, and motivate a team of operational staff to achieve goals and objectives. Conduct regular team meetings, performance reviews, and training programs. Foster a positive work environment and ensure adherence to company policies and procedures. Process Optimization Analyze workflows and operational processes, identifying areas for improvement. Implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction. Utilize technology and systems to automate and streamline operations. Quality Assurance Establish and monitor key performance indicators (KPIs) to track quality and operational standards. Ensure adherence to company quality policies and regulatory requirements. Resolve customer issues and complaints promptly, ensuring customer satisfaction. Cross-Department Collaboration Work closely with other departments (Sales, HR, Finance, etc.) to ensure smooth collaboration and alignment of business objectives. Assist in forecasting and planning to meet operational demands and business needs. Reporting & Analysis Prepare regular reports on operational performance, including productivity, costs, and quality. Present analysis and recommendations to senior management for strategic decision-making. Qualifications & Skills: Education Bachelor’s degree or a Master’s degree or relevant certifications is a plus. Experience 12-18 years of experience in operations management in US healthcare (Medical Coding). Proven track record of managing teams, driving process improvements, and achieving operational goals. Skills: Strong leadership and team management skills. Excellent problem-solving and decision-making abilities. Proficiency in using operational management tools and software. Strong organizational and multitasking skills. Excellent communication skills, both written and verbal. Knowledge of budgeting and financial management. Ability to adapt to changing business needs and priorities. Personal Attributes Detail-oriented with a focus on efficiency and quality. Strategic thinker with a hands-on approach to execution. Proactive, self-motivated, and results-driven.

Skills Skill Training Performance Management Employee Engagement Employee Training Human Resources Employee Relations Talent Management Talent Acquisition Vendor Management BPO Coaching Education Qualification No data available CERTIFICATION No data available : Conduct process trainings for codingspecialists. Floor support to coders during transitions to ensure quality standard maintenance during ramp-upperiod. Conduct focused trainings for quality improvement based on errorfindings. Publish monthly articles/updates on Healthcare regularly for enhancing coders knowledge andexpertise. Ensuretimelycompletion of onboarding compliance trainings for new hires as per Global and clientrequirement. Toparticipatein client calls,meeting,and KT sessions as per requirement Lead training sessions on current updates in the medical coding field for US based healthcaresystems. Training coders on US health care systems its updates as per protocol To create presentations, develops learning material, handbook, and other required training materials. Job Specification In-depth knowledge of coding process, coding system software, workflow management. Basic understanding of medical terminology, body systems/anatomy, physiology, and concepts of disease processes. Must have Coding Certification like CPC / CCS / COC / AHIMA. Any Graduate with minimum 3 years of IPDRG experience in medical coding Good to have training / coaching / mentoring experience. Good communicationand presentation skills ShiftDetails:General Shift / Day Shift WorkMode:WFO LocationChennai

Skills Skill Vendor Management Project Management SDLC Solution Architecture IT Service Management ITIL Global Delivery CRM PMP Outsourcing Education Qualification No data available CERTIFICATION No data available Job Title General Manager – Delivery Service Line Medical coding Speciality HCC coding Job Summary The DGM of Medical Coding is responsible for overseeing the medical coding operations, ensuring compliance with industry regulations, maintaining high accuracy and productivity standards, and managing a team of coders. The DGM will play a key role in driving efficiency, quality, and continuous improvement in the medical coding department, while collaborating with other departments to achieve organizational goals. Key Responsibilities Team Leadership & Management Lead and manage the medical coding team, ensuring high performance, engagement, and professional growth. Conduct regular training sessions to ensure staff is up to date with the latest coding practices and industry standards. Provide coaching and feedback to improve productivity and accuracy. Operational Oversight Oversee daily medical coding operations and ensure timely and accurate coding of healthcare services. Monitor workflow to ensure departmental goals are met, including productivity targets and quality assurance standards. Ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other regulatory requirements. Quality Control & Compliance Review coding work for accuracy, completeness, and adherence to current coding guidelines (ICD-10, CPT, HCPCS). Implement corrective actions and develop strategies to improve coding accuracy and minimize denials. Conduct audits and internal reviews to identify issues and implement solutions. Collaboration & Reporting Collaborate with clinical, billing, and other administrative teams to resolve coding-related queries. Analyze coding trends and provide reports to senior management for decision-making. Coordinate with insurance companies and healthcare providers to resolve coding discrepancies. Process Improvement Identify opportunities for process improvement within the coding department to enhance efficiency and reduce errors. Develop and implement best practices, standard operating procedures (SOPs), and training materials for the coding team. Technology Integration Stay up-to-date with coding software, electronic health record (EHR) systems, and new industry trends. Lead the integration of new tools and technologies to improve coding processes. Key Education Bachelor’s degree or a Master’s degree in any field. Certification in Medical Coding (e.g., CPC, CCS, CCS-P) is required. Experience At least 15 to 18 years of experience in medical coding, with a minimum of 8 to 10 years in a managerial role Experience in managing large coding teams and driving operational efficiency. Familiarity with ICD-10, CPT, HCPCS coding systems and compliance regulations. Skills Strong leadership, communication, and interpersonal skills. In-depth knowledge of medical coding practices, healthcare reimbursement, and regulatory requirements. Ability to manage and analyze large sets of data and make data-driven decisions. Proficient in using coding software, EHR systems, and MS Office Suite (Excel, Word, PowerPoint). Personal Attributes Attention to detail with a focus on accuracy and compliance. Ability to work under pressure and manage multiple priorities. Strong problem-solving and decision-making skills.

Skills Skill Training Performance Management Employee Engagement Employee Training Human Resources Employee Relations Talent Management Talent Acquisition Vendor Management BPO Coaching Education Qualification No data available CERTIFICATION No data available : Conduct process trainings for codingspecialists. Floor support to coders during transitions to ensure quality standard maintenance during ramp-upperiod. Conduct focused trainings for quality improvement based on errorfindings. Publish monthly articles/updates on Healthcare regularly for enhancing coders knowledge andexpertise. Ensure timely completion of onboarding compliance trainings for new hires as per Global and clientrequirement. To participate in client calls,meeting,and KT sessions as per requirement Lead training sessions on current updates in the medical coding field for US based healthcaresystems. Training coders on US health care systems its updates as per protocol To create presentations, develops learning material, handbook, and other required training materials. Job Specification In-depth knowledge of coding process, coding system software, workflow management. Basic understanding of medical terminology, body systems/anatomy, physiology, and concepts of disease processes. Must have Coding Certification like CPC / CCS / COC / AHIMA. Any Graduate with minimum 3 years of IPDRG experience in medical coding Good to have training / coaching / mentoring experience. Good communication and presentation skills ShiftDetails:General Shift / Day Shift WorkMode:WFO LocationBangalore

Skills Skill Accounts Receivable BPO Process Improvement MIS Medical Billing Vendor Management Accounting Financial Analysis Outsourcing CRM Education Qualification No data available CERTIFICATION No data available Role Description Overview: The User is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Update Production logs Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of AR calling Experience. Excellent Knowledge on Denial management. Understand the client requirements and specifications of the project Should be proficient in calling the insurance companies. Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure accurate and timely follow up on pending claims wherein required. Prepare and Maintain status reports