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3.0 - 8.0 years
1 - 4 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Min 3 Years exp in EDR and Trend Micro. The vendor should assess the existing endpoint security infrastructure and identify any gaps or vulnerabilities. The vendor should deploy EDR agents on endpoints, servers, and critical systems within the organization's network. The vendor should configure EDR agents to collect and analyze security events and activities on endpoints. The solution should monitor endpoints for suspicious activities, such as malware infections, unauthorized access attempts, and unusual user behavior. The solution should use behavioral analysis and machine learning to detect advanced threats and zero-day attacks. The solution should generate real-time alerts for potential security incidents and provide guidance for incident response and remediation. The vendor should enable endpoint forensics capabilities to investigate security incidents and identify the root cause of attacks. The solution should capture and store detailed endpoint activity logs and artifacts for further analysis. The vendor should integrate the tool with vulnerability management systems to assess the endpoint's security posture. The EDR solution should be able to rollout patches or upgrades from the EDR management console for agents onboarded on the platforms. The solution should alert and remediate endpoints with outdated or vulnerable software configurations. The solution should provide real-time alerts for anomalies that could indicate potential threats. The vendor should ensure the compatibility with other security systems, such as (but not limited to) SIEM, incident response tools, etc. The solution should correlate network anomalies with potential threats, aiding in early threat detection. The vendor is expected to deliver reports at periodic intervals as per Clients requirements. The vendor should re-deploy the agent as and when there is a change in the infrastructure or the operating systems. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CEH certification is must. Required Experience: Entry-level experience with troubleshooting and providing the support required in security network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes. Workplace type : On-site Working
Posted 6 days ago
5.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working
Posted 6 days ago
1.0 - 3.0 years
2 - 6 Lacs
Mumbai
Work from Office
Your day at NTT DATA To help analyzing and processing telecom invoices for NTT Global Networks What you'll be doing KEY RESPONSIBILITY Understanding the Telecom Expense Management Validating the Invoices of 200+ service providers from 100+ countries. Ensuring accuracy and timeliness in payments Any additional task given to the incumbent from time to time based on business needs KEY CONTACTS Manager Finance Sr. Manager Finance DIMENSION OF THE JOB Telecom Expense Management Data management Report generation. Documentation KEY ACCOUNTABILITY Accountability Statement Telecom Expense Management Objectives Validation of charges on Invoices from 200+ Service providers Assist with weekly monthly reporting requirements Assist with reconciliation of accounts with vendors Assist with cleaning up and structuring the database Assist with resolving the disputes on invalid charges with service providers Means of Measurements Timely payment of Invoices for all valid charges Accountability Statement Data Management & Report Generation Objectives Getting data from different sources and compiling in reports Creating weekly, monthly, quarterly reports in as per requirements for management review Design reporting formats to provide accurate information in a clear and concise manner Ad Hoc data collection, analysis and reporting as required. (i.e., Data/ Field Formatting, Data Storage, and report Generation) Means of Measurements MIS review Accountability Statement Documentation Objectives Preparing and maintaining documentation related to various processes and practice. Means of Measurements Documentation Audit Report EDUCATIONAL QUALIFICATIONS Bachelors Degree in Commerce, MBA. Workplace type : On-site Working
Posted 6 days ago
5.0 - 10.0 years
9 - 19 Lacs
Chennai, Coimbatore, Bengaluru
Hybrid
Competency Requirements: 5+ years of experience working as an administrative assistant in a professional setting. Proficiency in Microsoft Oice Suite: Outlook, Word, Excel, and PowerPoint Outstanding communication skills, both verbally and in writing Ability to work independently in a fast-paced environment with flexibility to pivot when necessary to meet client deadlines in a timely manner. Primary Responsibilities: • Administrative Support: Managing calendars, scheduling meetings, and reading and responding to firm emails. • Clerical Tasks: Mailing out documents, preparing engagement letters, preparing bills, and preparing proposals. • Vendor Liaison: Coordinating with vendors and IT professional, as needed. • Data Management: Downloading client files from the firms cloud-based platform and saving files to network locations, filing emailed documents on the network, and sending secure emails to clients, when needed.
Posted 6 days ago
6.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Overview ** We prefer candidates with end-to-end campaign management experience on CM360, who are proficient in both trafficking and tagging, and can join us within 30-45 days. ** Location: Hyderabad, Chennai, Coimbatore & Bangalore Experience: 6 to 9 years Skills: CM360, End to End campaign knowledge, Ad trafficking, Troubleshooting, Billing, Reporting, Campaign setup & optimization on CM 360, Understanding of pixel & floodlight tagging etc About us We are an integral part of Annalect Global and Omnicom Group, one of the largest media and adve We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising ag We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. Responsibilities • Managing day-to-day technical relationships with top-tier ad agencies, brands, and media partners • Prepping, launching, and maintaining technical aspects of all campaigns • Finalize consideration sets, help Analyst/Sr. Analyst to craft RFPs and work with the team to review all proposals from publishers/vendors • Lead and oversee Analyst/Sr. Analyst to ensure campaign readiness to launch, campaigns are executed with excellence and plans stay within approved budget • Keep abreast of industry trends and assist in knowledge sharing across the team and agency • Lead the creation of POVs where necessary of new opportunities and/or vendor updates along with the Manager • Assist in reconciliation of discrepant billing issues • Serve as an escalation point for Analyst/Senior Analyst to help troubleshoot operational issues • Lead by example while developing, motivating, and coaching the Analyst /Senior Analyst. Qualifications • A full-time graduate degree (Mandatory) • 6-9 years of experience in digital campaign management • Detail-oriented with exceptional critical thinking and problem-solving abilities • Proficiency with Microsoft Excel, Word, and PowerPoint • Proficiency with Prisma and 3rd party ad servers • Ability to multi-task, work successfully with teams, and work under pressure • Excellent time management skills • Strong leadership.
Posted 1 week ago
3.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. _x000D_ About The Role _x000D_ Role Purpose _x000D__x000D_ The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. ? _x000D_ Do _x000D__x000D_ 1. Hire the required talent from the different sourcing channels _x000D__x000D__x000D_ Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. _x000D_ As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations _x000D_ Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro _x000D_ For the shortlisted candidates, facilitate the selection process with the technical panel _x000D_ As per the requirement by the business, facilitate different selection tests like technical programming language skills _x000D_ Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc _x000D_ Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipro’s salary range, minimizing exceptions to meet average cost per candidate target _x000D_ Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance _x000D_ Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining _x000D_ Coordinate with the HRSS team for background verification of the selected candidate _x000D_ Communicate with Business Teams and Managers to from time to time on the status of joining etc _x000D_ ? _x000D_ 2. Manage Candidate Experience throughout the recruitment process _x000D__x000D__x000D_ Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio _x000D_ Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process _x000D_ Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience _x000D_ Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time _x000D_ Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review _x000D_ Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary _x000D_ Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system _x000D_ ? _x000D_ Deliver _x000D__x000D__x000D__x000D__x000D_ No. _x000D_ Performance Parameter _x000D_ Measure _x000D__x000D__x000D_1. _x000D_Fulfilment Targets _x000D_Numbers per quarter as per plan (Fulfilment ratio, net add) _x000D_Numbers per quarter as per plan (Fulfilment ratio, net add) _x000D_Numbers per quarter as per plan (Fulfilment ratio, net add) _x000D__x000D__x000D_2. _x000D_Average Recruitment Cost Per Person _x000D_Deviation from Wipro salary range - Numbers as per plan _x000D__x000D__x000D_3. _x000D_Customer Satisfaction _x000D_Candidate Experience – Zero escalations _x000D_Hiring Manager satisfaction score – As per plan _x000D__x000D__x000D_4. _x000D_Cost of hiring (Cost incurred on portals, vendors etc) _x000D_Deviation from Channel Mix and Budget - as per plan _x000D__x000D__x000D_5. _x000D_Compliance _x000D_% Deviation from Source-to-Hire policies – Zero _x000D_Online / Tool data reliability – 100% _x000D__x000D__x000D__x000D__x000D_ ? _x000D_ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. _x000D__x000D_ Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technology Solutions Group, BU Teams, Different Infrastructure teams Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. Vendors/ Manufacturers Development and deployment of platforms, applications, databases etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Technical Knowledge - Knowledge of own tower (platform, application, database etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Managing Complexity Client centricity Execution Excellence Passion for Results Team Management Stakeholder Management Deliver No. Performance Parameter Measure 1. Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2. New projects Timely delivery Avoid unauthorised changes No formal escalations
Posted 1 week ago
2.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. ? Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipro’s salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc ? 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system ? Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience – Zero escalations Hiring Manager satisfaction score – As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies – Zero Online / Tool data reliability – 100% ?
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technology Solutions Group, BU Teams, Different Infrastructure teams Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. Vendors/ Manufacturers Development and deployment of platforms, applications, databases etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Technical Knowledge - Knowledge of own tower (platform, application, database etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Managing Complexity Client centricity Execution Excellence Passion for Results Team Management Stakeholder Management Deliver No. Performance Parameter Measure 1. Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2. New projects Timely delivery Avoid unauthorised changes No formal escalations
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : India Operations team works on Debt Management / Collections, Account Receivables, Governance & IS Enablement, Warehouse & Logistics and Revenue Assurance. Debt Management / Collections - Responsible for collection plan vs achievement, reducing balance sheet exposure, reducing gross debts & reducing DSO Claims Submissions Customer follow ups Dispute resolutions Reconciliations EFT allocations Updating RMS LD declarations Raising CNR Governance & IS Enablement Tools - RMS, LD, SOX Audits MIS, EFTs, DN, Prelegal Not Committed Debts Support HC Validation and Control Seat Optimization and Control Vendor Payment DLP incident closures Demand Notices Payment reminder requests Account Receivables LD PDD FTDS WCT C-Form GST Legal Revenue Assurance Timely invoicing/Billing to avoid the revenue leakage, on time billing which will enable revenue recognition in same Quarter To Estimate quarterly revenue WBS wise with carry forward, Renewals, New Book and Bill To prepare Revenue dependency list related to pending Renewal PO, Project signoff, Resources deployment and Pending Billing and follow-up with Sales and PM's for its closure during the quarter. Ensure all the orders are uploaded in RR Portal & ensure all efforts are updated during month and quarter closure. Tracking >90 days reversals for T&M and AMC cases To track Project based billing and milestone Flash weekly report on Revenue, Billing and Unbilled Warehouse & Logistics Responsible for products operations to fulfil customer orders pan India Responsible for end user spares & enterprises spares support for annuity biz - CIS Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Hyderabad
Work from Office
About The Role : Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100%
Posted 1 week ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. ? Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipro’s salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc ? 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system ? Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience – Zero escalations Hiring Manager satisfaction score – As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies – Zero Online / Tool data reliability – 100% ? Mandatory Skills: PMO. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technology Solutions Group, BU Teams, Different Infrastructure teams Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. Vendors/ Manufacturers Development and deployment of platforms, applications, databases etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Technical Knowledge - Knowledge of own tower (platform, application, database etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Managing Complexity Client centricity Execution Excellence Passion for Results Team Management Stakeholder Management Deliver No. Performance Parameter Measure 1. Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2. New projects Timely delivery Avoid unauthorised changes No formal escalations
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
About The Role Key Responsibilities and Accountabilities: - Procurement ServicesInvolved in activities like RFP/RFQ, offer receipt, Evaluation of Vendor Packages, Techno-commercial evaluation, Benchmarking, Negotiation, Finalization of order, contracting strategy,release purchase order/work order etc. - Leverage the spend and deliver annual savings through negotiations and innovative supply strategies - Empanel in best in class suppliers in services procurement area and help them to grow their business with Wipro. - Negotiate contracts and ensure Wipros interest are protected in the market place. - Develop & analyze various options and present alternative solutions to sourcing needs. - Able to do internal process mapping and develop improvement plans. - Responsible for supplier relationship & performance management, Partner with the business leadership & clients to enable short and long term strategies. - Ensure all the strategies and subsequent procurement are done in accordance with the procurement policy. - Ability to learn new technologies and able to do change management effectively. - Conduct RFPs to determine the right supplier and ensure the best overall value is obtained for the company. - Stakeholder expectation management. - Cross functional collaboration with finance and other functions. - Strong working knowledge of Microsoft Outlook, Excel, PowerPoint, minimum at experienced level.
Posted 1 week ago
1.0 - 5.0 years
12 - 16 Lacs
Bengaluru
Work from Office
? Key responsibilities: 1. Develop and cultivate relationships with GCC Center heads/key India leadership – identify critical business priorities and strategically align Wipro offerings – Be Wipro’s face to the GCC ecosystem in India 2. Work closely with SMU teams (GAEs/Hunting teams) to identify and develop GCC opportunities - both existing accounts and new logos 3. Assess client’s business and market/competition trends for potential high value/large deals (setup, transformation, vendor consolidation, COE setups, carve out/exit etc.) 4. Anchor client conversations and solutioning process in collaboration with global account executives (GAEs) and practice teams 5. Supplement sector/account planning and forecasting process with GCC business potential 6. Design and execute strategic initiatives to expand Wipro’s brand presence (in partnership with SMUs, GBLs, marketing teams and external partners) 7. Leverage external partners, analysts and advisors for market development
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
Key Responsibilities: ‚ Cash management (incl. preparation of payments, monthly cash balances reporting) ‚ Day to day accounting and reporting for various companies of our investments ‚ Preparation of financial statements and audits coordination (drafting Financial statement, ticking figures and notes, support in audit requests, confirmations etc.) ‚ Preparation of financial information / analysis as required ‚ Assistance & coordination with preparation of Income Tax & VAT returns, and other tax compliance reporting (such as FATCA, CRS, Withholding tax) ‚ Implement & maintain electronic & hardcopy files and keeping the database up to date (supplier acceptance and vendors list) ‚ Preparation of BCL and CBCr reporting ‚ Support AML / KYC files and ensure coordination with US ops team ‚ Support in drafting legal and compliance documentation ‚ General coordination for transactions occurring at Luxembourg companies level ‚ Assist the Board of Managers by providing them with the necessary information / documentation ‚ Participate in the process documentation efforts and creation of SOPs. ‚ Identify process gaps and initiate process improvement projects. Desired Candidate Profile: ‚ University Degree in Accounting, Economics or Finance ‚ Advanced knowledge of MS Office tools. ‚ Very good written & spoken communication skills, fluent in English. French is considered as an asset. ‚ Good analytical & problem-solving skills. Pro-active & Positive attitude. ‚ Ability to work efficiently and effectively in a team. ‚ Excellent customer facing skills and ability to build rapport with clients. ‚ Strong knowledge of Fundamental Accounting/General Accounting ‚ General understanding of Investment Banking terms i.e. Capital Markets, Private Equity, Mutual Funds, Hedge Funds, Real Estate Funds ‚ General understanding and hands on experience of Private Equity, Real Estate, Hedge Fund
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
About The Role : Job Location:Gurgaon ( Work from Office) Time:6:00 PM-3:30 AM JOB DESCRIPTION: Build customizations using extensions and scripts to meet business needs. Actively identify opportunities to leverage Coupa functionality to improve efficiency. Troubleshoot and debug production issues that users may have which could be data, process, Coupa configuration or integration related. Support the Procure-to-Pay department during the month-end/quarter-end/Year-end close process. Ensure that change control procedures are implemented and used for all production deployments. User administration including assignment of roles, & user access levels. User acceptance testing and system integration testing supporting instance upgrades and releases. Partner with the vendor, IT and the Reporting team to achieve organizational management information and business intelligence objectives. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Broadly, the role involves vendor management as well as event coordination such as below: Vendor identification & onboarding Managing the customer order fulfilment process end to end, right from handling customer enquiry to overseeing the service delivery at the event in co-ordination with the vendor (s). Co-ordinating with the client and vendors to ensure quality, timely delivery & service as well as accommodation of customer tastes & preferences Timely & quick escalation of customer issues & complaints with the appropriate internal & vendor contacts & follow up till resolution. Ideal Candidate Profile: Good interpersonal skills with a Customer focused attitude and attention to details. Ability to handle stress. Job Category: Operations Job Type: Full Time Job Location: Hyderabad Apply for this position Allowed Type(s): .pdf, .doc, .docx, .rtf By using this form you agree with the storage and handling of your data by this website. *
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Number of Openings 1 ECMS ID in sourcing stage 528835 Assignment Duration 1 year Total Yrs. of Experience 5-8 Years Relevant Yrs. of experience 5 Years Detailed JD (Roles and Responsibilities) Building dynamic and adaptable web applications Coordinate with backend team to create and integrate REST APIs Develop front-end applications and necessary asset infrastructure Utilize Angular concepts and techniques to generate non-blocking code Work with client and 3 rd party libraries to build efficient reusable components Writing understandable HTML, JavaScript and cascading style (CSS) code Work with cross functional teams on making decisions regarding technical and design aspects of the Angular project Mandatory skills Angular TypeScript REST Web services & APIs Desired/ Secondary skills HTML, CSS and Testing Domain Max Vendor Rate in Per Day (Currency in relevance to work location) INR 7300 INR 8750 per day. Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. vrushali.kolapkar@infosys.com ; subramaniam.s02@infosys.com Work Location given in ECMS ID Hyderabad WFO/WFH/Hybrid WFO Hybrid WFO/client location BG Check (Before OR After onboarding) After Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO NO
Posted 1 week ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
ServiceNow Mobile Developers: ECMS/TMS Req # 528918 Role ServiceNow Mobile Developers Number of Openings 2 Duration of project 6 months No of years experience 8+ Detailed job description - Skill Set: Design and develop mobile interfaces and workflows using ServiceNow Mobile Studio and Applets. Implement and configure mobile app configurations, navigation, and branding within the ServiceNow platform. Collaborate with product owners and UX/UI designers to ensure a responsive and intuitive mobile user experience. Integrate ServiceNow mobile apps with platform features (Forms, Lists, Notifications, Approvals, etc.). Optimize app performance, troubleshoot issues, and perform root cause analysis. ServiceNow development experience, with hands-on experience in Now Mobile and Mobile Agent app configuration. Proficient in ServiceNow Applets, Mobile Studio, and Flow Designer. Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide APIs), and integrations. Familiarity with UI Policies, UI Scripts, Client Scripts, and REST APIs in the context of mobile. Experience with Agile methodologies and CI/CD practices. Good problem-solving, communication, and interpersonal skills. Preferably ServiceNow CAD certified Mandatory Skills ServiceNow CAD certified, ServiceNow Applets, Mobile Studio, and Flow Designer. Vendor Billing range (local currency /Day) 18K 20K INR /day SPOD Emails Archana_s07@infosys.com Work Location Anywhere in India BGV Pre/Post onboarding post on-boarding
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
ServiceNow UI/UX Developers: ECMS/TMS Req # 528916 Role ServiceNow UI/UX Developers (Must have experience in developing front end in Now Platform) Number of Openings 2 Duration of project 6 months No of years experience 8+ Detailed job description - Skill Set: Design, develop, and maintain responsive and accessible UI components in ServiceNow using HTML, CSS, JavaScript, and the Service Portal framework. Collaborate with product owners, business analysts, and backend developers to translate user requirements into functional and visually appealing ServiceNow solutions. Customize and enhance ServiceNow Service Portal, Workspaces, Catalog Items, and Dashboards. Apply UI/UX best practices to improve usability, accessibility, and performance across ServiceNow applications. Ensure consistency with brand standards and design systems across all ServiceNow interfaces. Troubleshoot and resolve UI issues and defects. Stay updated on the latest ServiceNow platform capabilities, UX frameworks, and industry trends. Mandatory Skills HTML, CSS, JavaScript, and the Service Portal framework. UI/UX best practices Vendor Billing range (local currency /Day) 18K-20K/day SPOD Emails Archana_s07@infosys.com Work Location Anywhere in India BGV Pre/Post onboarding post on-boarding
Posted 1 week ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Duration of contract* 6 months Total Yrs. of Experience* 4 - 7 years Relevant Yrs. of experience* 2 to 3 years on hands-on in Mobile/web/API automation and good Appium knowledge Detailed JD *(Roles and Responsibilities) Mobile and web Automation testing- ios and Android . Implement Framework /understand existing Framework Mandatory skills* Selenium, Appium, Java Desired skills* Domain knowledge in Retail Approx. vendor billing rate*
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
We would like it if you are always thinking about foodies everywhere (at work, at home or on vacation), what they like & how they would like it and find ways of delivering it to them. Some pointers with respect the kind of work that would normally be required to meet with the objectives of this job position are as below: Business Development: Sourcing clients whether corporate, institutional or otherwise Vendor Alliances and Management: Tying up with appropriate vendors for client requirements. Events Planning & Management Marketing Support Ideal Candidate Profile: Die-hard Foodie Loves to meet with people and loves to keep them happy & leave them with a smile on their face.
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Learn more about who we are and what we do Finance BackOffice Team is a part of Finance Operations Unit. BOFF is dedicated to supporting the Vendor Master File of Agoda by screening, controlling, evaluating with providing support to ensure compliance with Finance and Company policy; by mitigating risk; and by promoting the financial health of Agoda. BOFF is responsible for oversight of vendor s Agoda, including efficient and accurate vendor registration and evaluation processing, fraudulent reporting, coordinate internal/external audit and interact within organization for improving work procedures. Are you interested? Increase operational efficiency within the Business Development department. Recruit, develop, manage, retain, lead staff to ensure adherence to all targets and KPIs. Support and optimize agoda business development tools. Ensure good and pro-active team work with subordinates, colleagues and superiors. Share and seek out best practices and knowledge.
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
thyssenkrupp nucera offers world-leading technologies for high-efficiency electrolysis plants. The company has extensive in-depth knowledge in the engineering, procurement, and construction of electrochemical plants and a strong track record of more than 600 projects with a total rating of over 10 gigawatts already successfully installed. With its water electrolysis technology to produce green hydrogen, the company offers an innovative solution on an industrial scale for green value chains and an industry fueled by clean energy - a major step towards a climate-neutrality. Your responsibilities In this role you will work as Buyer / Estimator / Expeditor - Procurement group for global and Indian Projects. You will be expected to Float enquiries & expedite for offers. Review technical recommendations issued by engineering group. Prepare commercial bid analysis, review commercial terms & conditions and highlight the issues / problem areas to Lead Engineer. Ensure that there is sufficient back-up data for discussions. Extrapolate the most recent price of materials ordered. Provide internal cost estimate based on facts. Involve in Techno-commercial negotiations with vendors in the interest of the organization. Obtain approval from lead engineer for placement of orders, issue orders to vendors & expedite for order acknowledgement. Co-ordinate with the vendors for the timely documents submission, inspection, delivery of material and also with internal stakeholders. Arrange meetings with vendors, if required. Identify and highlight the areas of concern which are affecting the project schedule and act as an interface between vendors and internal team to find a solution and resolve the same. In case of ambiguity in related engineering specifications / approved drawings, co-ordinate with the respective engineering department. Make periodic visits to the vendor s facilities to expedite the delivery. Expedite for document submission from vendors and co-ordinate with technical disciplines for approval. Update the Team periodically the delivery status of supplies and ensure that the supplies are as per the schedule and their requirement. Anticipate proactively if there is any delay envisaged from the vendor and inform the Team accordingly. Estimate for individual items & for the entire equipment list, piping material for proposals, projects and paid studies etc. Provide feedback on system related issues to star users for dynamic resolution of issues and for better analysis. Do Day-to-day up-dation & maintenance of vendor and cost database. Provide feedback on vendor performance with respect to vendor capabilities, adherence to time schedule, resolving issues etc. Work in a multi-cultural environment with international teams on global projects. Your profile Completed university studies as a graduate engineer or comparable master s degreee. Several years, minimum 5 years of professional experience in the aforementioned areas of responsibility, ideally in the field of chemical plant engineering and construction. Focused work, take initiative, proactive, team-player and negotiating skills. Strong Vendor / Customer orientation and intercultural competence. Willingness to travel at short notice. Good English language skills and communication skills. Experience of working on Estimation & Expediting tools is an added advantage. Experience in ERP System (SAP-MM Module). Professional experience in Procurement Function in a reputed engineering company is an added advantage. Having basic knowledge in Estimation is an added advantage. Your benefits Electrolysis Green Hydrogen & Chlor Alkali Technology Provider for a livable planet. Working on Global clients. You will be part of new establishment for upcoming generation. Company believes in Innovation and Employee Empowerment. Excellent work culture
Posted 1 week ago
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