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3.0 - 7.0 years
0 Lacs
karnataka
On-site
The Motor Claims team is a critical function within our Insurance Business team, dedicated to providing efficient and customer-centric claims services for all motor insurance policyholders. As a Senior Executive, you will play a critical role in ensuring a smooth, fast, and fair claims experience for our customers. You will be responsible for the end-to-end management of motor own-damage (OD) claims, serving as the primary point of contact for customers and service partners. Experience: At least 3 years of hands-on experience in Motor Own-Damage (OD) claims survey/assessment. Technical Skills: - Strong understanding of vehicle mechanics, automobile parts, repair processes, vehicle damage assessment, and repair cost estimation. Communication Excellence: Good command of written and spoken English and Hindi. Multilingual ability is an added advantage. Soft Skills: - Excellent analytical and problem-solving abilities. - Flexible and adaptable to a changing and digital-first work environment. - Strong interpersonal and negotiation skills. What We Expect From You: - Own end-to-end motor claim decisions, decide claims based on policy, technical evaluation, and evidence. - Review surveyor reports, validate estimates, and ensure cost-effective repair vs. replacement. - Leverage digital tools for assessment and settlement, and communicate outcomes clearly and empathetically to customers. - Ensure smooth coordination between customers, surveyors, and garages. - Negotiate repair costs to control losses while maintaining quality. - Handle stakeholder communication, ensuring timely updates and resolution within TAT. - Support network expansion by identifying and vetting quality garages and surveyors. Assist in site visits, documentation, and feedback for empanelment decisions. We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold - we're building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India's fastest-growing financial services organisations. But we're just getting started! The Navi DNA: Ambition. Perseverance. Self-awareness. Ownership. Integrity. We're looking for people who dream big when it comes to innovation. At Navi, you'll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you're driven to deliver real value to customers, no matter the challenge, this is the place for you. At Navi, it's about how you think, build, and grow. You'll thrive here if: - You're impact-driven - You take ownership, build boldly, and care about making a real difference. - You strive for excellence - Good isn't good enough. You bring focus, precision, and a passion for quality. - You embrace change - You adapt quickly, move fast, and always put the customer first.,
Posted 17 hours ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
About the Team The Motor Claims team is a critical function within the Insurance Business team, dedicated to providing efficient and customer-centric claims services for all motor insurance policyholders. About the Role As a Claims Manager, you will play a critical role in building and managing our motor garage and surveyor network. Must Haves Experience: At least 5 years of experience in Motor Insurance Claims. Technical Skills: - Strong understanding of vehicle mechanics, automobile parts, repair processes, vehicle damage assessment, and repair cost estimation. - Proven experience in negotiating with and managing vendors, workshops, and surveyors. Communication Excellence: Good command of written and spoken English and Hindi. Multilingual ability is an added advantage. Soft Skills: - Strong interpersonal, strategic thinking, and negotiation abilities. - Flexible and adaptable to a changing and digital-first work environment. What We Expect From You Own the end-to-end partner ecosystem by identifying, vetting, and empanelling top-quality garages and surveyors. Lead commercial negotiations, define competitive rate cards and SLAs, and build strong, long-term partner relationships. Oversee the coordination between customers, surveyors, and garages, ensuring the team delivers a seamless and rapid claims process. Monitor key metrics (TAT, quality, cost) and drive service excellence. Guide teams in negotiating repair costs with garages to minimize loss while upholding quality standards and partner relationships. Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold, we're building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India's fastest-growing financial services organizations. But we're just getting started! Our Culture The Navi DNA - Ambition. Perseverance. Self-awareness. Ownership. Integrity. We're looking for people who dream big when it comes to innovation. At Navi, you'll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you're driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other, and that starts with every one of us. Why You'll Thrive at Navi At Navi, it's about how you think, build, and grow. You'll thrive here if: - You're impact-driven - You take ownership, build boldly, and care about making a real difference. - You strive for excellence - Good isn't good enough. You bring focus, precision, and a passion for quality. - You embrace change - You adapt quickly, move fast, and always put the customer first.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
You will be working as a full-time GPS Technician at LCS Services India Private Limited, located in Vadodara. Your primary responsibilities will include the installation, maintenance, and troubleshooting of GPS equipment in various vehicles and machinery. Your daily tasks will involve setting up GPS devices, ensuring accurate data collection, conducting routine inspections, and providing technical support to clients. You will also be responsible for updating software and firmware to maintain optimal performance of all GPS systems. To excel in this role, you should have experience with GPS technology, installation, and troubleshooting. Technical skills in software and firmware updates for GPS systems are essential. You must possess the ability to conduct routine inspections, perform maintenance on GPS equipment, and demonstrate strong problem-solving skills with attention to detail. Effective written and verbal communication skills are important for interacting with clients and team members. The role may require you to work both independently and collaboratively within a team setting. Having a basic understanding of vehicle mechanics and electronics would be beneficial for this position. Any relevant certifications or a degree in a related field will be advantageous in fulfilling the requirements of this role. Join us at LCS Services India Private Limited and contribute to our commitment to delivering high-quality services with professionalism and integrity.,
Posted 5 days ago
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