Role & responsibilities Administrative Responsibilities: Office Coordination - Manage day-to-day office operations, scheduling, and internal communication Documentation - Maintain records of calls, client data, invoices, and correspondence Data Entry - Update CRM systems, spreadsheets, and databases with accurate information Email Handling - Draft, send, and respond to professional emails Reporting - Prepare daily/weekly reports on calls, leads, and office activities Inventory Support -Monitor and request office supplies or equipment as needed Tele calling Responsibilities: Outbound Calling - Contact potential or existing clients for orders, follow-ups, or feedback Inbound Call Handling - Answer incoming calls, resolve queries, and route calls appropriately Lead Generation - Identify and qualify leads through structured conversations Customer Follow-up - Maintain timely follow-ups on inquiries, quotations. Call Documentation - Record call outcomes, client responses, and next steps in CRM or spreadsheet Feedback Collection - Conduct surveys or gather client feedback to improve services Soft Skills & Behavioural Expectations: Communication - Speak clearly, professionally, and persuasively over phone and in writing Listening & Empathy - Understand client needs and respond with patience. Time Management - Balance tele calling with administrative tasks efficiently Team Collaboration - Coordinate with sales, support and management teams Confidentiality - Handle sensitive client and company information responsibly Preferred candidate profile General Profile Education - Graduate in any discipline (Commerce, Business Administration, or Arts preferred) Experience - Fresher3 years in office administration and tele calling/customer service Age Range - 2032 years Location Preference - Based near office or project site for easy commute Language Proficiency - Fluent in English and local language (e.g., Tamil, Hindi); additional languages a plus Skills & Competencies Communication Skills - Clear verbal and written communication; polite and persuasive phone manner Computer Literacy - Proficient in MS Office (Word, Excel, Outlook); familiarity with CRM or ERP systems Telecalling Expertise - Experience in outbound/inbound calls, lead generation, and customer follow-up Administrative Skills - Filing, scheduling, data entry, report preparation, and office coordination Time Management - Ability to multitask and prioritize between calls and office duties Customer Handling - Empathetic, patient, and solution-oriented approach to client interactions Team Collaboration - Works well with sales, support, and management teams Problem Solving - Quick thinking and tactful handling of objections or queries Behavioral Traits Professionalism Maintains decorum in calls and office interactions Confidence - Speaks assertively and handles pressure calmly Adaptability - Flexible with changing tasks and call volumes Integrity - Handles sensitive data and client information responsibly Punctuality - Reliable attendance and timely task completion
Role & responsibilities 1. Planning & Preparation Review approved drawings, BOQs, and specifications before starting work. Prepare work schedules, manpower plans, and equipment deployment charts . Ensure materials and consumables (steel sections, bolts, welding electrodes, paints) are available on site. 2. Fabrication Supervision Oversee cutting, drilling, welding, and assembly of steel members in the fabrication yard. Ensure dimensional accuracy and compliance with design tolerances. Implement quality checks (weld inspections, material certificates, alignment checks). 3. Erection Supervision Coordinate lifting operations with crane operators and rigging teams. Ensure safe erection sequences (columns, beams, bracings, decking). Monitor bolting, welding, and alignment during installation. Conduct site inspections to verify structural integrity. 4. Coordination & Communication Liaise with contractors, consultants, and client representatives . Coordinate with civil teams for anchor bolts, foundations, and grouting. Report daily progress, issues, and resource utilization to project managers. 5. Quality Assurance & Control Implement QA/QC procedures : torque checks, NDT (DPT/UT) for welds, paint thickness tests. Maintain inspection records and test certificates . Ensure compliance with IS codes, railway standards, and client specifications . 6. Safety Management Conduct toolbox talks and enforce PPE usage. Prepare method statements and risk assessments for lifting and welding. Monitor safe crane operations, scaffolding, and working at height . 7. Documentation & Reporting Maintain site logs, material consumption records, and progress reports . Prepare as-built drawings and handover documentation. Support in billing and client approvals by providing measurement sheets. Preferred candidate profile 1. Educational Background Degree/Diploma in Civil Engineering, Mechanical Engineering, or Structural Engineering. Knowledge of IS codes, fabrication standards, and railway/industrial specifications . 2. Experience 1-4 years of site experience in steel fabrication and erection projects (railway, industrial sheds, PEBs, bridges). Hands-on exposure to welding, bolting, alignment, and crane operations . Experience in reading and interpreting structural drawings . 3. Technical Skills Proficiency in fabrication processes : cutting, drilling, welding, assembly. Knowledge of erection sequences, lifting plans, and rigging safety . Familiarity with QA/QC procedures : weld inspection, torque checks, NDT. Ability to prepare daily progress reports, material consumption logs, and site documentation . 4. Safety & Compliance Strong understanding of site safety protocols (PPE, working at height, crane safety). Ability to conduct toolbox talks and risk assessments . Compliance with railway/industrial safety standards . 5. Soft Skills Leadership and coordination with contractors, supervisors, and client representatives. Good communication skills for reporting and client interaction. Problem-solving ability to handle site challenges and delays.
Role & responsibilities 1. Work Execution Supervise fabrication activities (cutting, welding, drilling, assembly). Oversee erection operations (lifting, bolting, alignment, scaffolding). Ensure work is carried out as per drawings and specifications . 2. Manpower & Resource Management Allocate tasks to skilled and unskilled labour . Monitor attendance, productivity, and efficiency . Coordinate with engineers for equipment and consumable requirements . 3. Quality Control Check dimensions, weld quality, and alignment during fabrication and erection. Ensure bolting torque, welding standards, and finishing meet QA/QC requirements. Report defects or deviations immediately to site engineer/project manager. 4. Safety & Compliance Enforce PPE usage and safe working practices . Conduct toolbox talks and monitor crane/lifting safety. Ensure compliance with industrial and client safety standards . 5. Documentation & Reporting Maintain daily progress reports, labour deployment sheets, and material usage logs . Report site issues, delays, and requirements to engineers. Assist in preparing handover documentation and as-built records . Preferred candidate profile 1.Education: Diploma/ITI in Civil/Mechanical/Structural disciplines (or equivalent). 2.Experience: 0-3 years in steel fabrication and erection projects (industrial sheds, PEBs, railway, bridges). Freshers willing to learn and develop structural skills. 3.Technical Knowledge: Basic understanding of fabrication drawings. Welding, bolting, and erection sequences. Familiarity with QA/QC checks and safety standards. 4.Skills: Strong leadership and team management. Effective communication (local language proficiency preferred). Problemsolving ability for site challenges. 5.Attributes: Disciplined, proactive, safetyconscious. Capable of working under pressure and meeting deadlines. MOST IMPORTANT: ABLE TO TRAVEL AND STAY AT SITE DURING PROJECT ERECTION.