System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processesServer monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurationsUnderstanding of O365, Mimecast, Intune, Azure integrationVendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others)Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3parAdministration of Windows Server, groups, group policies, DNS, DHCPUnderstanding of backups, replications for Veeam, Symantec, Zetro, CommvaultOn premises backup alert management, monitoring and restorationSSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers)Smooth and timely customer engagementDisk, CPU, Snapshot management provisioningMonitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVityManage understand Failover Cluster, NLBCitrix/RDS/WVD knowledge with application publishing, upgrading, managing securelyManage windows update compliance.Antivirus Management, Sophos, Defender.Patching ESXi hosts and vCenter updatesKnowledge of vulnerability management and critical remediationChange management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration.Should have experience in VM Deployment, VM Migration, managing host clustersExtremely high-level attention to detail with methodical troubleshooting processGood verbal and written communication skillsMust have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration)Proactive vs Reactive approachITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and aboveVMware / Virtualization (Hyper - V, VMware)O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup execWindows Administration certifications 2012 and aboveExposure to SAN /NASMS Azure and Office 365 AdministrationSymantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrikeExposure to Blade servers and configurationsITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer

Cloud Engineer L1 Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities.An environment that embraces learning and development The Role The role of Cloud Engineer is an engineering and enabling role. It looks at current operational practices, develops and enhances existing practices for both BAU and Projects for the Cloud Platform. The Cloud Engineer works within the team of skilled Cloud Services engineers to implement new services, maintain existing services, and ensure that the environment runs optimally and efficiently Role Responsibilities Maintain and support existing services;Upgrade existing implementations;Ensure timely resolution of tickets raised by level 1/2Monitoring and escalating the errors to relevant levelsMigration of VM’s from On-Premise to CloudEngage with the client for smooth and timely deliveryMonitor ESXi health promptly and isolation of performance issuesMaintain the performance level and upkeep of the cloud infra.Timely restoration of client data24x7 support, with rotational weekend work.Working within the team to develop processes to enable Automation, Orchestration, and Enhance existing services;Deployment of new VMs and backup as per the client requirementsFollow ITIL process and ensure infrastructure systems are up to date.Be the communication bridge between and Level1 and the cloud engineering teams. Key Competencies To succeed in this role, you will have the following experience and competencies. Essential Must have 5-9 years of experience in VMware and virtualization/ESXI. This role requires the following Competencies and Experience; Excellent knowledge of VMware’s HypervisorShould have experience in VM Deployment, VMigration, vSphereExtremely high-level attention to detail with the methodical troubleshooting processIndependent time management skillsGood verbal and written communication skillsIndustry-based certification including VCP 6 or aboveHardware knowledge on HP, Cisco serversOpen to work in 24*5 shift environment Desirable The following Competencies and Experience would be an advantage in this role; Knowledge of Veeam backup and replicationKnowledge of Cisco UCS OR HP Blade Server G9/10Exp. in working with cross-cultural teamsExperience in Commvault backupVCP 6.5 Certification Brennan is an equal opportunity employer.

Direct link to apply : https://jobs.lever.co/pythian/99d49cf3-7376-4b1a-91af-9ad7569d011c Role & responsibilities Storage Configure and manage enterprise-class storage solutions, NetApp ONTAP clusters, DELL EMC VNX, VNXe, and Unity300. Advanced working knowledge of FC SANs and associated components, including FC network, FC switches, and proficient in FC switch configuration and upgrades. Perform zoning and masking at the storage and Fiber switch level and configure hosts with redundant paths. Good knowledge of Storage Pools, RAID groups, LUN masking, checkpoints and quotas. Backup Configure, upgrade, and set up master servers, backup gateways, backup proxies, and clients for Veeam Backup and Replication. Set up and administer backup repositories along with backend NAS storage solutions like Data Domains and QNAPs. Manage Virtual Machine, filer, and database backup jobs in different backup products. Diagnose and fix issues related to backup and restore, such as failures in backup jobs. Preferred candidate profile 5-8 years of overall experience In-depth knowledge of the NetApp ONTAP clusters, DELL EMC storage systems, Data Domains, and QNAPs. Strong knowledge of Veeam Backup and Replication solutions. Certification in NetApp ONTAP, EMC Storage, or Veeam Backup and Replication would be a plus. 24/7 - Rotational Shift

SUMMARY Netbackup Administrator We are seeking a Netbackup Administrator with strong communication and documentation skills, as well as proficiency in Excel. The ideal candidate will have knowledge of backup tools such as Netbackup, Rubrik, and Networker, with a background in technical audit handling related to datacenter operations (Sysadmin, DBA, Network, etc). Experience: 3+ years Location: Mumbai Requirements 3+ years of experience as a NetBackup Administrator Strong understanding of compliance in the IT field Proficiency in NetBackup tool Please note that compliance related to the IT field is a must-have for this role.

Role & responsibilities Troubleshooting: Identifying and fixing issues with hardware, Server, Storage, SAN Switch, and Virtualization Installation: Setting up new Server, Storage, SAN Switch, Virtualization Training: Teaching users how to use new technology and IT regulations Maintenance: Keeping equipment and software up to date Monitoring: Keeping an eye on the performance of a company's IT infrastructure Advising: Recommending technological solutions to executives Documentation: Creating technical reports and manuals Researching: Keeping up with the latest computing technology Logging: Recording logs of support provided to clients Remote support: Providing technical assistance remotely or on-site Preferred candidate profile Person experienced in server administration, storage, virtualization and expert in configuring and managing the storage solutions. Perks and benefits Health Insurance, Environment, Professional development, Retirement plans, Employee Recognition

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Veritas NetBackup Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon this role by providing technical support and troubleshooting for clients, ensuring seamless system functionality. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication between teams for seamless operations. Implement best practices for system maintenance and troubleshooting. Conduct regular training sessions for team members to enhance skills. Professional & Technical Skills: Must To Have Skills:Proficiency in Veritas NetBackup Administration. Strong understanding of backup and recovery processes. Experience in managing large-scale backup solutions. Knowledge of disaster recovery strategies. Hands-on experience in troubleshooting backup failures. Additional Information: The candidate should have a minimum of 5 years of experience in Veritas NetBackup Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In todays fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine whats next for you. What you'll do: The candidate provides Operate, Admin and Consulting support on Storage & Bakcup infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customers issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. What you need to bring: Eligibility & Qualification: Bachelors degree in Engineering (or Equivalent). Experience: Minimum 6+ years of experience in Storage & Backup administration support Should possess strong knowledge on server/operating system technology and good understanding of other domains such as storage/SAN/networking/database Relevant certification on the latest track like Zerto/Vault, Commvault will be an added advantage. Flexible to work in 24X7 support environment ITIL certification is an added advantage Must Have: Broad technical knowledge on ISS solutions Installing, Configuring & Troubleshooting of at least 2 of the Backup skills Zerto/Vault, Commvault, Veeam . Firmware and management experience on above Storage Basic Operating Systems Knowledge Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors) Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Disaster Recovery planning and conducting DR tests. Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Linux Vulnerability assessment and Mitigation HPE Service Guard cluster on Linux and in Integration with Database and ERP Solution Knowledge on Patch deployment solutions Redhat Satellite , SuSE Manager Troubleshooting performance related issues on HW and Operating system Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. Good to have: Certification on any of the Zerto/Vault, CommVault, Veeam, Cohesity. Operating Systems Knowledge administration and support on VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

Designation:- Storage Administrator Work Mode:- Work from office Experience:- Minimum 7 years Salary- As per company standard Job Description About the Role: We are seeking an experienced Storage Administrator to manage, optimize, and secure our organization's storage infrastructure. The ideal candidate will be responsible for storage provisioning, data backup, disaster recovery, performance tuning, and security compliance to ensure smooth IT operations. Key Responsibilities: Storage Management: Administer, configure, and optimize SAN (Storage Area Networks), NAS (Network Attached Storage), and cloud storage solutions. Data Backup & Recovery: Implement and manage backup strategies, disaster recovery plans, and data replication solutions. Performance Monitoring: Monitor storage performance, capacity planning, and troubleshooting storage-related issues. Security & Compliance: Ensure data security, encryption, and regulatory compliance (HIPAA, GDPR, etc.). Automation & Scripting: Develop automation scripts for storage provisioning and management. Collaboration: Work closely with IT teams to ensure efficient data storage and retrieval processes. Documentation & Policy Management: Maintain documentation of storage architectures, policies, and procedures. Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or a related field. Experience: Minimum 7 years of experience in storage administration, data backup, or related roles. Technical Skills: Expertise in SAN, NAS, DAS, and cloud storage technologies Hands-on experience with storage solutions like NetApp, Dell EMC, HPE, IBM, Pure Storage, and Hitachi Knowledge of backup and recovery tools such as Veeam, Commvault, Veritas NetBackup Proficiency in Linux, Windows Server, and virtualization platforms (VMware, Hyper-V) Experience with RAID configurations, storage replication, and deduplication Certifications (Preferred): NetApp Certified Data Administrator (NCDA), Dell EMC Storage Administrator (EMCSA), HPE ASE - Storage Solutions & AWS Certified Advanced Networking Specialty (for cloud storage) Why Join Us? Work with advanced storage technologies Soft Skills: Strong problem-solving, analytical thinking, and communication skills. Play a crucial role in data security and disaster recovery Opportunities for growth, certifications, and career advancement Apply Now! If you are passionate about technology and healthcare, we would love to hear from you! Drop your resume on 8308907577 or kmaran@sevenmentor.com.

Role Scope: Job Title: Private Cloud - Backup Engineer Department: Operations Team: Backups Team, Service Desk Manager: Service Team Leader Location: Ahmedabad Role Purpose: Deliver the best possible customer experience with a client first mentality. Understand and address issues raised in customer-submitted Backups tickets. Monitor and deal with the Backups ticket queue throughout the shift. Perform regular initiative-taking backup monitoring checks for clients. Achieve Service Desk SLA & KPIs. Provide excellent service to customers. Work cohesively with the team, using clear internal communication. Key Responsibilities: Customer Requests: Investigate and respond to customer requests related to backup platforms (Avamar, Asigra, Cohesity, Veeam, Arcserve) and other relevant technologies. Provide excellent service with a client first mentality. Utilize standard processes and personal knowledge to identify suitable solutions. Assist other departments as needed. Update and maintain internal process documents. Function as a liaison between customers and 3rd party suppliers. Administration and Documentation: Complete all associated administration and documentation accurately. Identify opportunities for process improvement. Internal Escalations: Point of contact for internal escalations related to backup platforms. Consult with colleagues to transfer and escalate tasks appropriately. Customer Communication: Contact customers to gather information and provide regular updates on request status. Consult with external 3rd party suppliers for customer support. Assist with training and mentoring junior colleagues. Communicate with internal stakeholders from various departments. Knowledge & Skills: Familiarity with internal systems (Deskpro, Myservers, Control Panel, Secrets, Wiki, Arcserve, Asigra/BTL, Avamar, Cohesity, Veeam, IOBM, Vsphere). Strong problem-solving and customer service skills. Ability to prioritize and manage time effectively. Effective coaching, mentoring, and communication skills. Conflict de-escalation and resolution skills. Performance Output: Conduct tasks in line with departmental SLAs. Manage and progress assigned tickets constructively and in a timely manner. Ensure high quality in all tickets, including accurate administration and management. Highlight potential process improvements to enhance customer service.

Job Title : IT Service Manager Department : Information Technology Location : Navi Mumbai Reports to : IT Service Manager Job Overview: We are seeking an experienced Server, Storage & Virtualization Engineer to join our Information Technology team. In this role, you will be responsible for managing and maintaining our server infrastructure, storage systems, and virtualization platforms. The ideal candidate will have a strong background in server and storage technologies, virtualization, and data centre management. Key Responsibilities : 1. Server Infrastructure Management: Design, deploy, configure, and maintain physical and virtual servers. Monitor server performance and ensure high availability. Troubleshoot and resolve server-related issues promptly. Perform hardware and software upgrades as needed. 2. Storage Management: Administer and maintain storage area networks (SANs) and network-attached storage (NAS) systems. Ensure data integrity, availability, and backup/recovery processes. Monitor storage capacity and performance, planning for future expansion. Implement storage security measures and access controls. 3. Virtualization: Manage virtualization platforms (e.g., VMware, Hyper-V, or similar). Create and manage virtual machines (VMs) and templates. Optimize virtual infrastructure for performance and scalability. Implement disaster recovery and backup solutions for virtual environments. 4. Backup and Disaster Recovery: Develop and maintain backup and disaster recovery strategies. Perform regular backups and test data recovery procedures. Ensure business continuity by minimizing downtime in the event of a disaster. 5. Documentation and Compliance: Maintain accurate documentation of server configurations, storage layouts, and virtualization setups. Ensure compliance with security policies, industry regulations, and best practices. 6. Collaboration: Collaborate with cross-functional teams to support application and database requirements. Assist in evaluating and implementing new technologies and solutions. 7. Roles and Responsibilities Provide technical support to end-users for desktop issues, including hardware and software troubleshooting . Install, configure, and maintain Windows servers and VMware virtualization platforms. Perform backups of critical data using various backup tools (e.g., Veaam). Troubleshoot network connectivity issues on LAN/WAN networks . Collaborate with other teams to resolve complex technical problems 8. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in server, storage, and virtualization administration. Proficiency with server operating systems (Windows Server, Linux, etc.). Experience with storage technologies, including SAN and NAS. Strong knowledge of virtualization platforms (VMware, Hyper-V, etc.). Familiarity with backup and disaster recovery solutions. Understanding of data centre infrastructure and best practices. Relevant certifications such as VMware Certified Professional (VCP), Microsoft Certified: Azure Administrator, or similar are a plus. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work independently and as part of a team. Willingness to participate in on-call rotation for server and storage-related emergencies, if required. To apply for this position, please submit your resume along with a cover letter detailing your relevant experience and achievements in server, storage, and virtualization engineering. Include any relevant certifications and references in your application.

The Managed Cloud team is responsible for managing various Cloud platforms, Implementing Dedicated Customer Solution Platforms, day-to-day operational support, upgrading existing platforms, advising on solutions and delivering new platforms. The team is responsible for all infrastructure, virtualization, computing,storage and backup solutions, both dedicated to private or public cloud. We have plenty of challenging SLAs and KPIs to focus on across a wide range of customers often desiring different objectives and results You will also look to onboard new customer solutions working closely with the delivery team and project managers to accept platforms into operations Provide customer reports showing performance, constraints, improvements and recommendations You will work collaboratively with a great team located across Europe and India. Supporting an extremely eclectic mix of IT solutions as our portfolio of customers are wide-ranging. Responsibilities Primarily support existing virtualized, storage and backup environments Dealing with all types of incidents, requests, and changes to ensure that Service Level Agreements with customers are adhered to. Build and maintain strong working relationships with employees Strong communication and interface skills with other functional areas Maintain the CMDB Document standards and procedures Working with service account managers to assist them in feeding back information to the customer. Proactively look for improvements Assist in project deliveries when required. Following ITIL-based change procedures. Evolve and implement new services to support Getronics technicalfunctions in line with business requirements and service descriptions. Mentor and train team members Provide on-call support 10 times a year for a one-week duration Accountability for platforms to ensure security procedures are maintained This is an L3 support team, the solution lies with us! Primary Skills Total IT Experience: +10 Years Relevant Technical Experience: +5 Years VEEAM experience is essential for this role. Experience in managing large and complex enterprise services. Experience in managing cloud-based platforms. Proven ability to work in a high-performing team. ? Skills to manage several work streams simultaneously while balancing business priorities and quality. Has developed expert knowledge of one specific technical support area and has a broad knowledge of other areas. Ability to cope in a technically complex and fast-changing environment. Understanding of how to build, configure, and deploy backup tools and agents. Able to communicate clearly to peers, project managers, and customer account managers. Ability to build key relationships across peer group levels and above. Capability to manage, plan, analyze, and troubleshoot capacity and performance. VEEAM backup and VEEAM ONE reporting, replication configuration, and support, including tape out. Schedule and supervise all maintenance and installation work, including major configuration changes and upgrades. Must be familiar with some of the module-based backups like Exchange, SQL, Oracle. Sound knowledge & understanding of various backup technologies around cloud solutions & virtualized platforms. Working with project team & delivering as per design, Ability to work in own initiative. Good understanding of various tape library hardware & components. Desirable Skills Previous exposure to Managed Services is an advantage. Storage skills are beneficial (NetApp, DELL, EMC, HP, IBM, Fujitsu,PURE) Understanding of how to build, configure,and deploy VMs and templates. Be able to create and maintain a culture where your colleagues areclosely worked alongside and share technical expertise with them as required. To be able to think strategically and evaluate options in the short, medium, and long term. Excellent influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels. Ability to balance conflicting and changing demands through prioritization and a pragmatic approach. Proven experience in driving operational excellence, service improvements and lean methodologies. Good understanding and experience of DELL MX7000, CISCO UCS, infrastructure setup Good Technical knowledge of Windows Server Management Understanding of iSCSI, NFS, and Fibre Channel protocols, Fibre Channel cabling, switching, zoning Zerto Setup and Management AWS MS Azure Expertise in one of the following scripting languages PSH, WMI, Python

Responsibilities: Designing and implementing backup and recovery solutions for various data sources, including databases, file systems, and virtual machines. Configuring and managing backup software and hardware infrastructure. Monitoring backup jobs and performing regular backups to ensure data integrity and availability. Developing and maintaining disaster recovery plans and procedures. Testing backup and recovery processes to ensure they meet recovery time objectives (RTO) and recovery point objectives (RPO). Troubleshooting backup and recovery issues and providing timely resolution. Collaborating with IT teams to identify and mitigate risks related to data loss and system downtime. Providing technical expertise and guidance on backup and recovery best practices. Documenting backup and recovery processes, procedures, and configurations. Staying updated on emerging technologies and trends in backup and recovery. Qualifications (Knowledge, Skills and Abilities Needed): Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience in backup and recovery engineering or a related role. Strong understanding of backup and recovery concepts, methodologies, and best practices. Experience with backup software such as Veritas NetBackup, Commvault, or Veeam. Knowledge of backup storage technologies, including tape libraries, disk-based storage, and cloud storage. Familiarity with disaster recovery planning and implementation. Proficiency in scripting languages such as PowerShell or Bash. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Certifications such as Certified Information Systems Security Professional (CISSP) or Certified Business Continuity Professional (CBCP) (optional but beneficial). Skill Set: Backup and Recovery Solutions Disaster Recovery Planning Backup Software Administration Storage Technologies Problem-Solving Communication Collaboration Documentation Continuous Improvement This Backup and Recovery Engineer role requires technical expertise, problem-solving skills, and the ability to work effectively within a team environment. The successful candidate will be able to contribute to designing and implementing innovative business backup and restoration solutions that drive business continuity programs.

Job Description: 2+ years of Experience in Backup Infrastructure. (L1) Monitor, administer and maintain backup environment. Diagnose and correct issues, whether these be issues with correct operation or performance. Monitor Virtualization environment and elevate to L2 or L3 level. Triage and solve user-submitted tickets, especially when they relate to the infrastructure. Track resource usage using monitoring and queuing software. Actively participate in Knowledge Management by creating new technical documents. Patch system firmware and software as needed. Peer assistance is an added trait. Technical Skills: Demonstrated expertise with Backupe Infrastructure. Familiarity with knowledge of Zerto / Commvault / Netbackup etc. Hands on experience, at least 4+ years, in Operations and Support on Backup applications: Zerto, Veeam, Data Protector, Commvault, NetBackup Basic troubleshooting in Backup environment. Experience managing and monitoring different storage systems. Experience in upgrading backup software. Familiarity with monitoring tools like Grafana/Nagios/Opsramp. Familiarity with the Server Storage connectivity basics. Experience in Incident/Change/Problem management. Must Have At least 04 years of Enterprise Backup Zerto and Netbackup troubleshooting or Administration experience Network fundamental Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup environment. D2d and/or Physical Library Backup Products StoreOnce, MSL Tape Libraries or equivalent. At least one Operating system Business Skills: Demonstrate strong written and verbal communication skills. Interacting and collaborating across different technology teams within HPE. Must work towards achieving HPEs vision for our customers. Affinity and a thorough understanding of support processes defined within HPE. Ability to work in a 24x7 environment in rotation shifts Exhibit Customer First and Customer Last Attitude consistently. Ability to drive cases to closure and provide Case Summary. Demonstrate high level of technical & communication skills. Takes responsibility for end-to-end problem ownership and its solutions.

Job Description : GMS L2 Veeam/Commvault Engineer Engineer will be part of a 24/7 IT backup operations team and will be directly responsible for Backup related processes. The position involves taking a leadership role with customer teams and internal teams to resolve problems, maintain managed Veeam/Commvault backup operations and, when necessary, to return systems to operational status. The job also involves leading communication between technical teams, customer, and internal organization to fulfill customer needs and accomplish customer satisfaction. Job specific responsibilities include maintaining complex Veeam/Commvault Backup Solutions which may involve Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN or Library components. Supporting and troubleshooting Veeam/ Commvault backup, recovery and archiving in a large, complex, and widely distributed environment. Analyzing daily backup failures, identifying root cause and resolving issues systematically to bring Backup success rate close to 100% Provide status and progress reports for Veeam/ Commvault backup environment related activities and tasks on regular/periodic basis. Plan and implement best practices for backup solutions. Proactive measures to ensure adequate storage capacity is available. Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts. Perform configuration changes as per design and build. Capability to upgrade Veeam/ Commvault software across different versions and regular patching of Veeam/Commvault environment. Experience: Professional degree or equivalent experience and 4+ years related IT experience. Hands on experience, at least 2+ years, in Operations and Support on Backup applications: Veeam, Commvault, Data Protector Aptitude towards problem solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software etc., including log analysis. General knowledge of networking concepts and iSCSI protocol. Basic knowledge & understanding of Data Protection, SaaS Software & Cloud Backup Backup failures, resolving them in collaboration. Understanding of OEM engagement support and escalation. Must Have At least 02 years of Enterprise Backup (Veeam & Commvault) troubleshooting or Administration experience Network fundamental Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup environment. D2d and/or Physical Library Backup Products StoreOnce, MSL Tape Libraries or equivalent. At least one Operating system Preferable: Knowledge of Remote Managed/Support/Monitoring processes and concepts Tools Knowledge on Service Now ITIL Certified. Certifications: Ideal candidate will be trained & certified in Veeam, Commvault (or any Enterprise Backup application). Additional understanding of Commvault or other enterprise backup software preferred. Technical Skills: S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. S/he must possess a balance of very well-developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills. Candidate should have excellent technical communication skills both verbal and written. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Exceptional Customer service skills, mindset & attitude . Be professional in all modes of interaction with our internal & external customers. Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative - Builds and improves key business processes that enhance the effectiveness of HPE. Generates new ideas, challenges the status quo, and solves problems creatively. The candidate must collaborate with other teams and individuals within the organization. Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments. Actively listen and confirm problem details showing empathy for urgent situations. Utilize effective negotiation skills which will lead to satisfactory issue resolutions.

We are hiring infrastructure experts for our client HP for various Administrator roles. Please feel free to apply if you have expertise on any 1 or more of the following skills Experience Range: 4-12 years Location: Electronic city, Bangalore (Hybrid) Commvault backup administrator : 2-8 years of experience with Commvault backup and enterprise backup solutions, Rubrik backup administrator : 1-8 years of experience with Rubrik back up and enterprise back up solutions, Veeam Backup Administrator : 1-8 years of experience with Rubrik back up and enterprise back up solutions, VMware Administator: 2-8 years of experience with VMWare - Vsphere administration. Windows Administrator : 2-8 years of experience with Windows server administration, with powershell and hyper v preferred L1 Service desk: To manage P1 tickets and incidents pertaining to access, monitoring, troubleshooting, backup and recovery etc Azure Administrator: Azure admin with HCI (Hyperconverged Infrastructure) and Hyper V experience, Linux Administrator: Good understanding of Linux administration and basic commands, Oracle DBA: Oracle Database Administrator with good understanding of Oracle 10g, 11g, 12c and 19c. SQL DBA: SQL Database administor with good understanding of MSSQL SERVER 2005, 2008 ,2008R2,2012/2014/2016,2019 Citrix Admin: Citrix administrator with Citrix Virtual Apps and Desktops 7.x, 19 xx, 20 xx LTSR Suite Citrix Administration with Xen Server : CItrix admin with good Xen server knowledge Redhat Satellite / KVM Admin: Redhat Engineer with Satellite or KVM administration Cisco and security professional: network security professional with cisco products

We are hiring infrastructure experts for our client HP for various Administrator roles. Please feel free to apply if you have expertise on any 1 or more of the following skills Experience Range: 4-12 years Location: Electronic city, Bangalore (Hybrid) Commvault backup administrator : 2-8 years of experience with Commvault backup and enterprise backup solutions, Rubrik backup administrator : 1-8 years of experience with Rubrik back up and enterprise back up solutions, Veeam Backup Administrator : 1-8 years of experience with Rubrik back up and enterprise back up solutions, VMware Administator: 2-8 years of experience with VMWare - Vsphere administration. Windows Administrator : 2-8 years of experience with Windows server administration, with powershell and hyper v preferred L1 Service desk: To manage P1 tickets and incidents pertaining to access, monitoring, troubleshooting, backup and recovery etc Azure Administrator: Azure admin with HCI (Hyperconverged Infrastructure) and Hyper V experience, Linux Administrator: Good understanding of Linux administration and basic commands, Oracle DBA: Oracle Database Administrator with good understanding of Oracle 10g, 11g, 12c and 19c. SQL DBA: SQL Database administor with good understanding of MSSQL SERVER 2005, 2008 ,2008R2,2012/2014/2016,2019 Citrix Admin: Citrix administrator with Citrix Virtual Apps and Desktops 7.x, 19 xx, 20 xx LTSR Suite Citrix Administration with Xen Server : CItrix admin with good Xen server knowledge Redhat Satellite / KVM Admin: Redhat Engineer with Satellite or KVM administration Cisco and security professional: network security professional with cisco products

Must have a minimum of 10+ years of strong Backup engineering experience in information technology with heavy specialization in Veeam and Backup technologies. Extensive experience on Veeam Backup and recovery, Veeam one, Veeam Enterprise manager Veeam backup failure, Veeam back up configuration on multiple environment such as on-prem, Azure, AWS etc., Iron-mountain veeam backup and Tape library. Extensive experience and knowledge in the design, administration, tuning and troubleshooting of: Veeam Backup and Replication Veeam Enterprise Manager Veeam ONE Veeam Cloud Connect Veeam Service Provider Infrastructure Veeam Iron Mountain backup management Veeam Tape Backup management Azure Native backup Extensive experiences with Backup reporting and inventories. As needed basis Configure, install Veeam backup infrastructure, Virtual and physical endpoint backups. Should primarily have hands on experience with Veeam Backup Tool. Must have hands on working experience on Windows OS and worked on VMware ESXi / Hyper-V environment with basic knowledge of Cloud Computing. Strong Troubleshooting and problem resolution skills. Able to perform advanced technical troubleshooting and resolve problems in a timely manner. Should have implemented backup strategies for SQL DB, File system and image level backup in the physical infrastructure environment and/or in a cloud environment. Develop and maintain technical and user documentation pertaining to backup policies, reporting and restoration of data for File System, Application data and database backup. Configuring and scheduling veeam backups, file system and application backups and troubleshooting backup failures by taking appropriate steps. Performing backup monitoring, diagnostics, complex root cause analysis and implement corrective measures to prevent future service interruptions. Manage online data backups and the overall execution of retention policies. Reviewing the logs and troubleshooting the errors. Planning DR drills & troubleshooting Disaster Recovery issues. Evaluate all plans and perform tests in disaster recovery process. Run all pro-active checks pertaining to backup environments. Backup performance fine-tuning and media management. Restore data from backup repositories when requested. Understanding the client requirement and design the solution which meets the RTO, and RTO as per the BCP. Provide technical support for business application backup and restoration in coordination with business application owners. Extensive experience on Veeam Backup and recovery, veeam backup failure, veeam back up configuration on multiple environment such as on-prem, Azure, AWS etc. Manage M365 compliance, security, and backup solutions.

Must have a minimum of 10+ years of strong Backup engineering experience in information technology with heavy specialization in Veeam and Backup technologies. Extensive experience on Veeam Backup and recovery, Veeam one, Veeam Enterprise manager Veeam backup failure, Veeam back up configuration on multiple environment such as on-prem, Azure, AWS etc., Iron-mountain veeam backup and Tape library. Extensive experience and knowledge in the design, administration, tuning and troubleshooting of: Veeam Backup and Replication Veeam Enterprise Manager Veeam ONE Veeam Cloud Connect Veeam Service Provider Infrastructure Veeam Iron Mountain backup management Veeam Tape Backup management Azure Native backup Extensive experiences with Backup reporting and inventories. As needed basis Configure, install Veeam backup infrastructure, Virtual and physical endpoint backups. Should primarily have hands on experience with Veeam Backup Tool. Must have hands on working experience on Windows OS and worked on VMware ESXi / Hyper-V environment with basic knowledge of Cloud Computing. Strong Troubleshooting and problem resolution skills. Able to perform advanced technical troubleshooting and resolve problems in a timely manner. Should have implemented backup strategies for SQL DB, File system and image level backup in the physical infrastructure environment and/or in a cloud environment. Develop and maintain technical and user documentation pertaining to backup policies, reporting and restoration of data for File System, Application data and database backup. Configuring and scheduling veeam backups, file system and application backups and troubleshooting backup failures by taking appropriate steps. Performing backup monitoring, diagnostics, complex root cause analysis and implement corrective measures to prevent future service interruptions. Manage online data backups and the overall execution of retention policies. Reviewing the logs and troubleshooting the errors. Planning DR drills & troubleshooting Disaster Recovery issues. Evaluate all plans and perform tests in disaster recovery process. Run all pro-active checks pertaining to backup environments. Backup performance fine-tuning and media management. Restore data from backup repositories when requested. Understanding the client requirement and design the solution which meets the RTO, and RTO as per the BCP. Provide technical support for business application backup and restoration in coordination with business application owners. Extensive experience on Veeam Backup and recovery, veeam backup failure, veeam back up configuration on multiple environment such as on-prem, Azure, AWS etc. Manage M365 compliance, security, and backup solutions.

- Must have a minimum of 10+ years of strong Backup engineering experience in information technology with heavy specialization in Veeam and Backup technologies. - Extensive experience on Veeam Backup and recovery, Veeam one, Veeam Enterprise manager Veeam backup failure, Veeam back up configuration on multiple environment such as on-prem, Azure, AWS etc., Iron-mountain veeam backup and Tape library. Extensive experience and knowledge in the design, administration, tuning and troubleshooting of : - Veeam Backup and Replication - Veeam Enterprise Manager - Veeam ONE - Veeam Cloud Connect - Veeam Service Provider Infrastructure - Veeam Iron Mountain backup management - Veeam Tape Backup management - Azure Native backup - Extensive experiences with Backup reporting and inventories. - As needed basis Configure, install Veeam backup infrastructure, Virtual and physical endpoint backups. - Should primarily have hands on experience with Veeam Backup Tool. - Must have hands on working experience on Windows OS and worked on VMware ESXi / Hyper-V environment with basic knowledge of Cloud Computing. - Strong Troubleshooting and problem resolution skills. - Able to perform advanced technical troubleshooting and resolve problems in a timely manner. - Should have implemented backup strategies for SQL DB, File system and image level backup in the physical infrastructure environment and/or in a cloud environment. - Develop and maintain technical and user documentation pertaining to backup policies, reporting and restoration of data for File System, Application data and database backup. - Configuring and scheduling veeam backups, file system and application backups and troubleshooting backup failures by taking appropriate steps. - Performing backup monitoring, diagnostics, complex root cause analysis and implement corrective measures to prevent future service interruptions. - Manage online data backups and the overall execution of retention policies. - Reviewing the logs and troubleshooting the errors. - Planning DR drills & troubleshooting Disaster Recovery issues. - Evaluate all plans and perform tests in disaster recovery process. - Run all pro-active checks pertaining to backup environments. - Backup performance fine-tuning and media management. - Restore data from backup repositories when requested. - Understanding the client requirement and design the solution which meets the RTO, and RTO as per the BCP. - Provide technical support for business application backup and restoration in coordination with business application owners. - Extensive experience on Veeam Backup and recovery, veeam backup failure, veeam back up configuration on multiple environment such as on-prem, Azure, AWS etc. - Manage M365 compliance, security, and backup solutions.

About The Role Install, configure, and administer Commvault Backup & Recovery solutions. Perform daily backup monitoring, troubleshooting, and issue resolution to ensure successful data protection. Manage backup policies, schedules, and storage configurations to optimize performance. Perform data restores and disaster recovery (DR) testing to ensure business continuity. Monitor and manage storage utilization, retention policies, and archival solutions. Automate and optimize backup processes to enhance efficiency. Implement security best practices to safeguard backup data. Generate and maintain reports on backup performance, failures, and storage utilization. Work with cross-functional teams (Infrastructure, Database, Application teams) to align backup strategies with business needs. Provide technical support and documentation for backup operations. Stay updated with latest Commvault features, patches, and industry best practices. Primary Skills Commvault Certified Engineer (CPE) or Certified Administrator (CCA) certification. Veritas Netbackup Commvault Veeam Backup HPDP

JR REQ --BACKUP Administrator. --4to8year----Bangalore ---Naziya Fathima --- TCS C2H ---900000

Description Must have skills - Netbackup admin Optional/ Good to have skills - Commvault Location - Pune or Hyderabad Mandatory Technical Roles / ResponsibilitiesL3 Netbackup Installation configuration Netbackup Main activities Perform regular system maintenance; including Incident solving; Change implementation; Patch management; Analyze/solve performance and security issues Complex backup scheduling maintenance also includes helping solve complex problems related to operating system; databases; middleware or applications teams Troubleshooting backup failures and taking appropriate steps Hands on experience on Veritas Enterprise Vault and Data Domain appliances. Configuration and troubleshooting of SAN Client backup (Fiber Transport) Clear understanding on SLP and Vault Upgrading and patching the Backup servers Oracle/SQL/VMWare/Replication Director Integration with Netbackup Backup/restoration (DR) of UNIX/ Windows Host Backup/Restore for Oracle/SQL/ESX/NDMP Managing Internal Database of Netbackup Should also have good understanding on TCP/IP concepts. Need to have clear understanding on SAN Infrastructure and Architecture. Understanding of functional requirements and translation of business requirements into technical specifications Some knowledge on Object storage (Centera/ATMOS/ECS/eVault) administration Preferred to have good understanding of VMWare IntelliSnap backups/restore through CommVault Oracle backups/restore integration with CommVault Understanding of HyperScale Appliances with CommVault Understanding of storage policies, Schedule policies, data aging concepts in CommVault Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills NetBackup;CommVault Languages RequiredENGLISH Role Rarity To Be Defined

Dear Candidate, We are seeking a skilled Enterprise Support Specialist to join our team. The ideal candidate will be responsible for providing high-quality technical support to enterprise clients, ensuring their systems run smoothly and efficiently. You will be the primary point of contact for resolving technical issues, implementing solutions, and offering ongoing assistance to help our clients achieve their business objectives. Role & Responsibilities: Technical Support : Provide troubleshooting and technical support for enterprise clients, diagnosing and resolving issues related to software, hardware, and networking. Incident & Problem Management : Manage incidents, problems, and service requests, ensuring timely resolution in line with SLAs (Service Level Agreements). System Monitoring : Monitor client systems to ensure smooth operation, identifying potential issues before they impact business processes. Client Communication : Act as the primary liaison between clients and internal teams, communicating technical issues, updates, and solutions effectively. Documentation & Reporting : Maintain detailed records of support activities, including issues, resolutions, and system changes. Provide regular reports on system performance and incidents. System Updates & Configuration : Assist in the deployment, configuration, and maintenance of enterprise software solutions, ensuring they meet client needs. Collaboration with Internal Teams : Work closely with development, operations, and product teams to address client concerns and escalate issues when necessary. Required Skills & Qualifications: Technical Support Expertise : Proven experience in enterprise-level technical support, troubleshooting software, hardware, and network-related issues. Systems & Networking Knowledge : Strong understanding of enterprise IT infrastructure, including server management, cloud solutions, networking, and system configurations. Ticketing Systems : Experience with issue tracking and ticketing systems like JIRA , ServiceNow , or Zendesk . Client-Focused : Strong customer service skills, with a focus on providing exceptional support to enterprise clients. Problem-Solving : Excellent analytical and troubleshooting skills to resolve complex technical issues quickly and efficiently. Documentation & Reporting : Strong documentation skills, with the ability to create clear reports and guides for both clients and internal teams. Software Solutions : Familiarity with enterprise software and systems such as ERP , CRM , database management systems , and cloud platforms . Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Commvault Backup Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon this role by providing technical support and troubleshooting for clients, ensuring seamless system functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication with clients to understand and resolve technical issues Implement best practices for system maintenance and optimization Conduct regular system audits to ensure data integrity and security Professional & Technical Skills: Must To Have Skills:Proficiency in Commvault Backup Administration Strong understanding of backup and recovery processes Experience in configuring and maintaining backup solutions Knowledge of disaster recovery strategies Hands-on experience in troubleshooting backup issues Additional Information: The candidate should have a minimum of 5 years of experience in Commvault Backup Administration This position is based at our Gurugram office A 15 years full-time education is required Qualifications 15 years full time education

Job Description Education Any graduate but preferably B.E./B.Tech/MCA in Computer Science Experience Must have 5+years of work experience on CommVault / NetBackup / Networker and Veeam Cloud backup solutions. Mandatory Skills/Knowledge Configuring & scheduling of backups, testing of backups, Backup policies and guidelines, Standard Operating procedure. Work on daily health checks and environment monitoring Monitor backup operation and anomalies detection Work on Change, ITSM tickets and maintenance activities Able to perform restoration in case if escalated by L1 Advance Level of troubleshooting Coordinate with application owners and users in case if issue not resolved by L1 Engineer Perform client / Media Server Installation / commission of backup application and assist to clean up and sanity checks of the backup policies Work in the rotational shift Preferred Skills/Knowledge Configuring & scheduling of backups, testing of backups, Backup policies and guidelines, Standard Operating procedure. Hands on working experience with Tape based backup software like CommVault, NetBackup, HP Data Protector, Cloud backup technologies like (GCP /Azure / AWS) Backup Hardware like (physical / Virtual Tape Library (VTL) libraries and disk-based backups) Good understanding of CommVault backup tool and cloud Architecture. Closely monitor the Backup activity monitor dashboard to track the real time backup failures Refer the last 24 hrs backup failure report and troubleshoot the chronic or problematic backup failure and drive for closures. Perform restoration as per the request after validating proper approvals and follow the ITSM formalities Primary Troubleshooting of the backup or restoration failure issues escalated by L1 team Timely escalation of the issues which are not resolved or seek the required assistance from the next level. Installations / Upgrade / Configurations of new backup clients. Periodic housekeeping and logs clean-up for hassle free backup operations. Configuring and Maintaining backup policies, tape drives, Catalog Backup (Hot/Cold). Prepare the daily backup success dashboard and share with the leadership Represent the backup team in the Change / upgrade discussion calls and provide the inputs Desired Certifications CommVault Backup certification Soft Skills Must be ready to learn new technologies and acquire new skills Must be a Team Player Should be good in Verbal and Written Communication. Interested candidates can share the resume & below mandatory details Contact Number Email ID Current Company Total Experience Relevant Experience Current Salary (Fixed + Variable) Expected Salary CTC of offer in hand (if any) Primary Skills Notice Period/LWD Current Location Preferred Location Highest Qualification & % 10th % 12th % or Diploma % Graduation % Post-Graduation % (if yes)