Electronic Components / Semiconductors Full-Time Job ID: DGC00523 Chennai, Tamil Nadu 4-7 Yrs ₹05 - ₹09 Yearly Job description The Database Administrator is responsible for design and management of database technologies for key systems within Duracell. They are responsible for overall database health, while managing tools and processes to ensure overall reliability, availability, recoverability, and security of company databases. This is a highly technical role that requires a working knowledge of a variety of Database technologies. Excellent Database management skills in SQL DBA. Installation of SQL Server. Server Harding Strategy. Good Knowledge in ALWAYS ON. Good Knowledge in REPLICATION. Good Knowledge in LOGSHIPPING. Backup & Restore Strategy. DATABASE Partitioning. SQL Failover Cluster. Database Migration in SQL Server. Database Migration on premises SQL to Azure. Knowledge of Oracle, MongoDB, Progress, MySQL is a plus. Excellent problem-solving and critical thinking skills Good organization, time management, and prioritization Efficient troubleshooting abilities Effective communication skills, including speaking, writing and active listening. Open for 24/7 support. Provides strategic direction for the database architecture and systems, including upgrades. Provides database design and support for application and infrastructure projects. Provides technical leadership to ensure successful management of projects throughout the development life cycle and timely delivery of enhancements. Manages and maintains the databases to ensure availability and performance standards are met. Plans for future growth of systems and recommend improvements. Ensures all Database systems are properly monitored, and necessary alerting is properly configured. Provides on call support required to bring production systems to operational states. Diagnosis and troubleshooting activities to resolve technical problems that occur. Performs expansion, relocation, and consolidation of Database systems for all corporate locations. Develops and maintains detailed systems documentation. Responds to P1/P2 issues to help troubleshoot and resolve DBA related outages and problems. Maintains system backups/restores using Veeam and Azure Backups. Maintains/Tests Disaster Recovery/Business Continuity Plan Provides root cause analysis for outages and delivers SOPs. Performs other related duties and projects as business needs require at direction of management.

Veeam®, the #1 global market leader in data resilience, believes every business should be able to bounce forward after a disruption with the confidence and control of all their data whenever and wherever they need it. Veeam calls this radical resilience, and we’re obsessed with creating innovative ways to help our customers achieve it. Veeam solutions are purpose-built for powering data resilience by providing data backup, data recovery, data freedom, data security, and data intelligence. With Veeam, IT and security leaders rest easy knowing that their apps and data are protected and always available across their cloud, virtual, physical, SaaS, and Kubernetes environments. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 74% of the Global 2000, that trust Veeam to keep their businesses running. Radical resilience starts with Veeam. This APJ-based role is focused on supporting the multitude of existing enablement programs for our internal and channel selling programs. With a drive for analysis, the successful candidate will have a passion for using data to inform decisions. Utilising strong skills in reporting and metrics, they will be responsible for guiding the creation and utilisation of content. The successful candidate will be involved in identifying, planning and shaping end-user enablement materials and activities. Working closely with the cross-functional APJ teams in the sales, technical and marketing and teams it requires a candidate who is curious about data, ROI and the measurement of program success. As part of the APJ sales acceleration team this role reports to the APJ Sales Acceleration Senior Director and would be office-based 3 days a week (Tue-Thur), as well as including international travel to regions including India, Korea, Australia and Southeast Asia as needed. Responsibilities: Be involved in the creation/delivery/ execution and reporting of sales-based programs such as (but not limited to) webinars, partner competency programs, sales training microlearning. Measure the efficacy / ROI of enablement programs. Provide detailed analysis of what works and why and use these findings to guide further programs Create and maintain accurate data required for event attendance such as launchpad and sales training experience in providing detailed reporting on progress with tools such a Tableau, Excel, Monday.com and others Actively manage the onboarding process Experience in working with procurement departments for logistics on hotel based events. Evaluate existing programs to ensure their quality and effectiveness Communicate weekly with stakeholders from enablement team and marketing & sales stakeholders. Be the APJ leader in maintaining content repositories on platforms such as Cornerstone. Qualifications: Familiarity with sales methodologies and their adaptation into a sales environment. Awareness of or experience with Salesforce.com or similar CRM preferred. Awareness of or experience with collaboration tools like MS Teams, WebEx, etc. Facilitation & coaching experience. Creation/maintenance of Monday.com boards Advanced Excel skills Advanced Tableau / DataBricks skills Familiarity with basic AI concepts such as LLM, token weighting, etc. Experience in DISC Solid ROI research credentials Proven Veeam portfolio knowledge. Demonstrated experience in either a partner or partner ecosystem training role Excellent communication and interpersonal skills. Proven record of driving programs and projects independently with success. Exceptional organization skills with the ability to manage multiple projects simultaneously. Ability to adapt in a fast-paced work environment; must be a high-energy, motivated self-starter. Able to travel as needed (up to 30%) international travel. Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail Assists in analysing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work Coaches L2 teams for advance technical troubleshooting and behavioural skills May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include: CCNP or equivalent certification CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP VMware certified Professional: Data Centre Virtualization VMware Certified Specialist – Cloud Provider VMware Site Recovery Manager: Install, Configure, Manage Microsoft Certified: Azure Architect Expert AWS Certified: Solutions Architect Associate Veeam Certified Engineer (VMCE) Rubrik Certified Systems Administrator Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned working knowledge of ITIL processes Seasoned experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Description Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 3000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

Area(s) of responsibility Job Title: Fiserv Frontline Service Delivery Analyst Location: Hyderabad/Noida/Pune Job Type: Full-time Experience: 7 -10 Years Garde: 5A Job Summary We are looking for a highly skilled Service Delivery Analyst with 5 years of relevant experience in IT service management and monitoring tools. The ideal candidate will be responsible for ensuring seamless IT service delivery, monitoring system performance, and collaborating with technical teams to maintain operational efficiency. Key Responsibilities Utilize ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management to track incidents and service requests. Oversee end-to-end service delivery, ensuring adherence to SLAs and KPIs. Analyze logs and alerts from monitoring tools to detect potential system failures. Troubleshoot and escalate service-related incidents to appropriate teams. Collaborate with network, security, and infrastructure teams to ensure smooth IT operations. Conduct root cause analysis for recurring issues and recommend solutions. Work on incidents, problems, and change management processes. Provide regular health reports of system performance, service metrics, and improvement areas. Maintain documentation of service processes, configurations, and troubleshooting steps. Ensure compliance with ITIL best practices and organizational policies. Required Skills & Qualifications 5+ years of experience in IT service delivery or technical support roles. Strong knowledge of ITIL frameworks and service management principles. Experience with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management. Familiarity with incident, problem, and change management processes. Excellent problem-solving and communication skills. Ability to work in a fast-paced environment and manage multiple tasks. Certifications such as ITIL are a plus. Preferred Qualifications Experience with cloud platforms (AWS,PCF) Ability to automate monitoring tasks using scripting (Python, PowerShell, etc.). Experience with monitoring tools like New Relic, Splunk added advantage Experience with Middleware Administration WebLogic, Tomcat, Apache, Nginx Experience with OS like Linux, Unix Skills with M/O flag are part of Specialization Think Holistically -PL3 (Behavioural) Win the Customer -PL3 (Behavioural) Availability Management -PL4 (Functional) IT Infrastructure -PL4 (Functional) Incident Management -PL4 (Functional) Capacity Management -PL3 (Functional) Service Catalogue Management -PL2 (Functional) One Birlasoft -PL3 (Behavioural) Service Level Management -PL3 (Functional) Results Matter -PL3 (Behavioural) Get Future Ready -PL3 (Behavioural) Help the tribe -PL3 (Behavioural) Bash - PL2 (Optional) PowerShell - PL2 (Optional) Linux administration - PL3 (Mandatory) Wintel Administration - PL3 (Mandatory) VEEAM - PL4 (Optional) AWS-Administration - PL3 (Optional) Avamar - PL4 (Optional) Commvault - PL4 (Optional) MS Azure-Administration - PL3 (Optional) Veritas Netbackup - PL4 (Optional) Veritas Backup Executive - PL4 (Optional) Show more Show less

About The Opportunity Netrix Global is seeking a Cloud Engineer for a technical role within its Managed Services division. responsible for managing Netrix and its customers' IT infrastructure, whether on-prem or in the Cloud. The Cloud Engineer reports up to the Cloud Systems Manager under Managed Services and will serve as an escalation point to the TOC and Cloud Support and Systems Teams. The ideal candidate will have at least 3-5 years of hands-on experience in Administration, Management, Monitoring and Troubleshooting of Microsoft Azure, M365 and Entra ID, Intune, Windows Server and End-User workstation and application issues. How You Will Make an Impact Work collaboratively with other team members to provide a high level of customer service to our clients and meet all department KPIs. Serve as an escalation point to TOC, Cloud, and Systems Teams for Netrix and its customers. Action Incidents and Service Requests tied to Administration, Management, and Troubleshooting Azure Infra, M365, and Entra ID and Windows Server across various OS Flavors (2008, 2012, 2016, 2019, 2022) and Supporting End-User workstation and application issues. M365 Management: Maintaining the operating M365 tenant, configuring and deploying Office 365, managing user licensing and experience with Intune, Exchange, OneDrive, SharePoint, and Teams Administration and Support. Azure Management: Provisioning, configuring, monitoring, and securing the Azure cloud environment. It also involves designing and implementing solutions, migrating infrastructure to the cloud, and managing security and access controls. Entra ID Management: This includes understanding, monitoring, and troubleshooting issues with Azure Active Directory Connector (AADC)/Entra Connect. Server Management: Administer, operate, manage, and maintain windows server and related components for on-premises and cloud-based environments. Troubleshoot and remediate escalated end-user related issues tied to workstations and applications. Works with clients for problem determination and communicates directly with clients for resolution of systems hardware and software and related infrastructure in the network environment per defined SLAs, within the company’s ticketing system. Drive P1/P2 Bridges with end user/customers and facilitate discovery, investigation, remediation as well as escalation with other teams. Action Incidents and Service Requests tied to Backup Restore Requests, Backup Failures across various backup platforms supported by Netrix (Veeam, Datto, Azure preferred) and action monthly/quarterly proactive tasks and health checks for various customers using these backup platforms. Perform routine updates and upgrades on Windows Servers and Workstations, and Applications. Perform monthly/quarterly proactive tasks and health checks for servers, workstations, M365/Entra ID and Azure. Monitoring and performance tuning of On-Prem and Cloud Infrastructure. Participate in on-call shift rotations, including weekends and after hours. The flexibility to work on a varied shift rotation when needed is expected and respond to system emergencies outside of regular business hours as needed. Participate in Team Huddles, Meetings as it relates to day-to-day operations. Engage in Change Management, Problem Management as part of Continuous Improvement process. Document system configurations, procedures, and best practices and maintains detailed technical documents. Accepts assignments to assist or lead project-based work. Participates in client onboarding, delivery/field projects, or internal projects to improve our services. Meet organization defined KPIs. What You Will Bring to The Table 3 Years Hands On Experience With The Following Technologies Microsoft Windows Server Administration, Troubleshooting and Monitoring Infrastructure Support for Azure (VMs, Backups, Networking (Domains, DNS), Security) Administration, Management and Troubleshooting M365 and Entra ID and Intune End-user issues, workstation and application support. Server/Workstation Backup Platform Monitoring and Management (Veeam, Datto, Azure preferred) Cybersecurity Best Practices and Remediation Soft skills Excellent Verbal and Written Communication Skills in E Self-motivated, taking initiative to learn and stay informed on new and relevant technologies. Ability to maintain client relationships and provide a high level of customer service and professionalism. Ability to manage your own workload, prioritize tasks and meet deadlines. Can work within a fun, cultured team environment. Documents, Updates, and adheres to standards, SLAs, and SOP’s. Ability to think outside the box, critical thinking skills and research and present solutions. Consistent timely and proactive follow up on open/outstanding tickets, issues are required Ability to work from home with a good internet connection and no background disturbances is crucial. Qualifications Bachelor’s Degree in information technology or related field of study with at least 3 years of related experience as it ties to the above job duties. Experience working in MSP is a plus. Shift: 5 days a week, within a rotating schedule, with 2 days covering US core business hrs between 8 am - 5 pm and rest of the days with Ist shift / 2nd Shift / 3rd shift during Indian daytime hours. About Us At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose. We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All! Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution. We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators. At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction. What You Can Expect From Us We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal. To learn more about Netrix Global please go to www.netrixglobal.com Show more Show less

About The Opportunity Netrix Global is seeking a Cloud Engineer for a technical role within its Managed Services division. responsible for managing Netrix and its customers' IT infrastructure, whether on-prem or in the Cloud. The Cloud Engineer reports up to the Cloud Systems Manager under Managed Services and will serve as an escalation point to the TOC and Cloud Support and Systems Teams. The ideal candidate will have at least 3-5 years of hands-on experience in Administration, Management, Monitoring and Troubleshooting of Microsoft Azure, M365 and Entra ID, Intune, Windows Server and End-User workstation and application issues. How You Will Make an Impact Work collaboratively with other team members to provide a high level of customer service to our clients and meet all department KPIs. Serve as an escalation point to TOC, Cloud, and Systems Teams for Netrix and its customers. Action Incidents and Service Requests tied to Administration, Management, and Troubleshooting Azure Infra, M365, and Entra ID and Windows Server across various OS Flavors (2008, 2012, 2016, 2019, 2022) and Supporting End-User workstation and application issues. M365 Management: Maintaining the operating M365 tenant, configuring and deploying Office 365, managing user licensing and experience with Intune, Exchange, OneDrive, SharePoint, and Teams Administration and Support. Azure Management: Provisioning, configuring, monitoring, and securing the Azure cloud environment. It also involves designing and implementing solutions, migrating infrastructure to the cloud, and managing security and access controls. Entra ID Management: This includes understanding, monitoring, and troubleshooting issues with Azure Active Directory Connector (AADC)/Entra Connect. Server Management: Administer, operate, manage, and maintain windows server and related components for on-premises and cloud-based environments. Troubleshoot and remediate escalated end-user related issues tied to workstations and applications. Works with clients for problem determination and communicates directly with clients for resolution of systems hardware and software and related infrastructure in the network environment per defined SLAs, within the company’s ticketing system. Drive P1/P2 Bridges with end user/customers and facilitate discovery, investigation, remediation as well as escalation with other teams. Action Incidents and Service Requests tied to Backup Restore Requests, Backup Failures across various backup platforms supported by Netrix (Veeam, Datto, Azure preferred) and action monthly/quarterly proactive tasks and health checks for various customers using these backup platforms. Perform routine updates and upgrades on Windows Servers and Workstations, and Applications. Perform monthly/quarterly proactive tasks and health checks for servers, workstations, M365/Entra ID and Azure. Monitoring and performance tuning of On-Prem and Cloud Infrastructure. Participate in on-call shift rotations, including weekends and after hours. The flexibility to work on a varied shift rotation when needed is expected and respond to system emergencies outside of regular business hours as needed. Participate in Team Huddles, Meetings as it relates to day-to-day operations. Engage in Change Management, Problem Management as part of Continuous Improvement process. Document system configurations, procedures, and best practices and maintains detailed technical documents. Accepts assignments to assist or lead project-based work. Participates in client onboarding, delivery/field projects, or internal projects to improve our services. Meet organization defined KPIs. What You Will Bring to The Table 3 years hands on experience with the following technologies: Microsoft Windows Server Administration, Troubleshooting and Monitoring Infrastructure Support for Azure (VMs, Backups, Networking (Domains, DNS), Security) Administration, Management and Troubleshooting M365 and Entra ID and Intune End-user issues, workstation and application support. Server/Workstation Backup Platform Monitoring and Management (Veeam, Datto, Azure preferred) Cybersecurity Best Practices and Remediation Soft skills Excellent Verbal and Written Communication Skills in E Self-motivated, taking initiative to learn and stay informed on new and relevant technologies. Ability to maintain client relationships and provide a high level of customer service and professionalism. Ability to manage your own workload, prioritize tasks and meet deadlines. Can work within a fun, cultured team environment. Documents, Updates, and adheres to standards, SLAs, and SOP’s. Ability to think outside the box, critical thinking skills and research and present solutions. Consistent timely and proactive follow up on open/outstanding tickets, issues are required Ability to work from home with a good internet connection and no background disturbances is crucial. Qualifications Bachelor’s Degree in information technology or related field of study with at least 3 years of related experience as it ties to the above job duties. Experience working in MSP is a plus. Shift: 5 days a week, within a rotating schedule, with 2 days covering US core business hrs between 8 am - 5 pm and rest of the days with Ist shift / 2nd Shift / 3rd shift during Indian daytime hours. About Us At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose. We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All! Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution. We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators. At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction. What You Can Expect from Us We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal. To learn more about Netrix Global please go to www.netrixglobal.com Show more Show less

The Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The Team The VSP 360 team is focused on building an intelligent, hybrid cloud platform that integrates observability, automation, protection, and data insights. As part of this mission, we are expanding platform capabilities to include rich data services integrations that enhance visibility, governance, compliance, and cyber resilience. This team works cross-functionally with engineering, partner ecosystems, and customer-facing teams to deliver seamless experiences and actionable insights from a wide range of data services and third-party platforms. The Role As the Product Manager for Data Services within the VSP 360 platform, you will lead the strategy and execution for integrating a diverse set of data services that drive data intelligence, governance, and protection. This includes managing platform-level integrations with services such as data classification, data cataloging, PII detection, cyber resilience, and third-party data protection solutions. You’ll collaborate with internal and external stakeholders to define use cases, capture integration requirements, and drive partner enablement. Your role will focus on building scalable APIs and workflows that bring context-rich insights and automation to the forefront of hybrid cloud storage management. You will be responsible for managing the backlog in Aha!, coordinating cross-functional execution, and ensuring customer-facing outcomes around security, compliance, and operational efficiency. What You’ll Bring 5+ years of product management experience in data services, storage, or enterprise software Strong understanding of data classification, cataloging, governance, and PII/security frameworks Familiarity with cyber resilience concepts and tools Experience integrating third-party solutions (e.g., Commvault, Veeam) into a platform environment Proven ability to define APIs and workflows for data services integration Agile product management experience with tools like Aha!, Jira, or equivalent Ability to balance technical requirements with customer value and usability Strong collaboration and communication skills across product, engineering, and partners Strategic mindset with experience driving partner ecosystems and joint solutions Passion for delivering customer-centric solutions with measurable business impact About Us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less

JOB TITLE: Technical Specialist - Windows Admin - L3 (India) JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Vulnerability Management, Performance Management, Windows Hardening and Security, Active Directory, Backup administration, and Storage Management. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: MCSE / ITIL EXPERIENCE: Overall Experience: 10–13 years, Relevant Experience: 8–10 years, with a minimum of 3–5 years in L3-level roles RESPONSIBILITIES (INCLUDES ALL TASKS): We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Antivirus & Vulnerability Management, Active Directory, Backup administration, and Storage Management. Candidates with additional knowledge of Linux environments will have a competitive edge. Key Responsibilities: Windows Server Administration: Manage and support Windows server environments at an advanced level. Provide Level 3 troubleshooting and resolution for complex system issues. Virtualization and Windows cluster administration Windows Server Upgrade and Migration management Patching and Updates: Plan, implement, and manage patching activities using tools like ManageEngine or SCCM. Ensure compliance with security standards and operational policies. Security: Windows Hardening and Security Vulnerability mitigation management Antivirus administration (Ex: Sentinel, TrendMicro) Active Directory (AD): Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO). Maintain security and best practices for AD management. Backup and Disaster Recovery: Manage backup and disaster recovery processes using Veeam solutions. Safeguard data integrity and availability through robust disaster recovery procedures. System Monitoring and Optimization: Proactively monitor system performance, identify issues, and implement enhancements. Handle critical incidents swiftly to minimize downtime. Documentation and Reporting: Maintain comprehensive documentation for system configurations, processes, and updates. Generate detailed reports on system performance, backup activities, and patch management status. Collaboration and Teamwork: Collaborate with cross-functional teams to ensure smooth IT services integration. Provide mentorship and guidance to junior team members. TECHNICAL SKILLS / COMPETENCIES: MANDATORY Advanced knowledge of Windows servers and related technologies. Proficiency in Virtualization, Licensing, Terminal Services, Windows Hardening/ Security and System Performance Optimization. Expertise in patch management tools (e.g., ManageEngine, SCCM, Intune). Strong skills in Antivirus administration, Active Directory management and backup solutions (e.g., Veeam, veritas). Excellent troubleshooting and problem-solving abilities. Capability to thrive in a fast-paced, collaborative work environment. OPTIONAL Solid experience with Microsoft hybrid environments and Intune. Hands-on knowledge on Linux administration. Relevant certifications such as MCSE, Veeam VMCE, or Linux certifications. IIS, AD connect SOFT SKILLS: MANDATORY Excellent written, verbal and interpersonal skills Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel Show more Show less

Opportunity to work with a leading Manufacturing Organization Great working culture About Our Client The world leader in fiber laser technology, offering solutions for applications across a wide array of industries. The company has developed a robust, vertically integrated supply chain, developing key technology components in-house, thus enabling the most reliable, powerful, and efficient laser solutions. With over 30 locations across the globe, they are committed to developing innovative products that provide reliable, cost-effective solutions for our customers' needs. Job Description Work with various teams to analyze business requirements and design scalable and reliable solutions that well align with Well-Architect framework and Cloud Adoption Framework. Oversee the cloud architecture design and implementation solutions. Strong design, implementation, and management experience with Microsoft 365 Stack; Exchange Online, SharePoint Online, MS Teams, OneDrive, Intune, and Azure AD. Collaborate with security team to implement data security and governance measures Knowledge and experience with deployment and management of identity and access management, Single Sign-on and Microsoft MFA. Experience migrating M365 environment between different tenants and Gsuite to M365. Administer AWS, including license management, platform deployment and connectivity. Assists with maintaining and administration of spam filter systems spanning on-premises and cloud deployment. Monitors and analyzes infrastructure systems and business applications for advanced notification of potential issues and identify and recommend proactive resolutions. Ensures infrastructure systems and applications are compliant to meet the highest levels of security and data integrity. Coordinate with vendors and other IT personnel for problem resolution. Follow assigned project tasks and commit to timelines. Provide weekly status updates on all assigned projects tasks. Recognize roadblocks and work to resolve them before they impact schedules. The Successful Applicant Hands-on architect level experience working with AWS, Microsoft Azure and M365 stack. Advanced experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance. Detailed knowledge of Office 365 services; SharePoint Online, OneDrive, Teams, Power Platform, O365 Groups, and others as needed. Familiarity with M365 usage reports. Solid understanding of Active Directory, Group Policies, DNS, DHCP, LDAP, Windows, and Linux operating systems, Veeam, HCI, VMWare and Monitoring Tools Ability to work independently as well as in a team environment. Demonstrate a strong understanding of ITIL best practices and experience with an ITSM tool. Strong interpersonal, written, and oral communication skills. Self-motivated and directed, with keen attention to detail. Experience working in a team-oriented, collaborative environment. Strong customer service orientation, ability to verbally communicate complex concepts and address sensitive situations, resolve conflicts, negotiate, motivate, and persuade others. Experience with SSO & MFA, specifically Okta and Microsoft What's on Offer Exceptional total compensation Hybrid work setup Work with a world class team working on a very forward looking problem. Contact: Shailly Srivastava Quote job ref: JN-102024-6555223 Show more Show less

Electronic Components / Semiconductors Full-Time Job ID: DGC00523 Chennai, Tamil Nadu 4-7 Yrs ₹05 - ₹09 Yearly Job description The Database Administrator is responsible for design and management of database technologies for key systems within Duracell. They are responsible for overall database health, while managing tools and processes to ensure overall reliability, availability, recoverability, and security of company databases. This is a highly technical role that requires a working knowledge of a variety of Database technologies. Excellent Database management skills in SQL DBA. Installation of SQL Server. Server Harding Strategy. Good Knowledge in ALWAYS ON. Good Knowledge in REPLICATION. Good Knowledge in LOGSHIPPING. Backup & Restore Strategy. DATABASE Partitioning. SQL Failover Cluster. Database Migration in SQL Server. Database Migration on premises SQL to Azure. Knowledge of Oracle, MongoDB, Progress, MySQL is a plus. Excellent problem-solving and critical thinking skills Good organization, time management, and prioritization Efficient troubleshooting abilities Effective communication skills, including speaking, writing and active listening. Open for 24/7 support. Provides strategic direction for the database architecture and systems, including upgrades. Provides database design and support for application and infrastructure projects. Provides technical leadership to ensure successful management of projects throughout the development life cycle and timely delivery of enhancements. Manages and maintains the databases to ensure availability and performance standards are met. Plans for future growth of systems and recommend improvements. Ensures all Database systems are properly monitored, and necessary alerting is properly configured. Provides on call support required to bring production systems to operational states. Diagnosis and troubleshooting activities to resolve technical problems that occur. Performs expansion, relocation, and consolidation of Database systems for all corporate locations. Develops and maintains detailed systems documentation. Responds to P1/P2 issues to help troubleshoot and resolve DBA related outages and problems. Maintains system backups/restores using Veeam and Azure Backups. Maintains/Tests Disaster Recovery/Business Continuity Plan Provides root cause analysis for outages and delivers SOPs. Performs other related duties and projects as business needs require at direction of management.

About Altera Digital Health Careers 2025 Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities. Candidates Also Search: Software Engineer Jobs Altera Digital Health Careers 2025 Details Company Name Altera Digital Health Job Role Associate Systems Engineer Job Type Full Time Job Location Pune Education BE/ B.Tech Career Level 0 – 1 Years Salary Not Mentioned Company Website www.alterahealth.com Job Description For Altera Digital Health Careers 2025 Candidates Also Search: Fresher Jobs Windows Server Administration Install, configure, and maintain Windows Server systems (2012r2, 2016, 2019, 2022). Manage server roles such as DNS, DHCP, File Services, and Print Services. Perform regular patching, upgrades, and system performance monitoring. Troubleshoot and resolve server-related issues to ensure minimal downtime. Implement and maintain backup, disaster recovery, and failover solutions. Monitor server health using tools like Microsoft System Center or other monitoring solutions. Active Directory Management Manage and maintain Active Directory (AD) infrastructure, including forests, domains, and trusts. Implement Group Policy Objects (GPOs) to enforce security and administrative standards. Ensure the security of AD by configuring account policies, auditing, and monitoring. Manage user accounts, groups, and permissions in AD. Plan and execute AD migrations, upgrades, and restructuring. Integrate and manage Azure Active Directory and hybrid environments. Security and Compliance Apply best practices for securing Windows Servers and AD environments. Implement and manage role-based access control (RBAC). Monitor and respond to security incidents and vulnerabilities. Ensure compliance with organizational policies and regulatory requirements. Conduct regular audits of server and AD configurations. Documentation and Reporting Maintain accurate documentation for server configurations, AD structures, and processes. Provide regular reports on system performance, incidents, and compliance metrics. Develop and update runbooks, guides, and SOPs for server and AD operations. Leadership and Collaboration Assist in planning and executing IT infrastructure projects. Provide technical guidance and training to junior administrators. Collaborate with cross-functional teams to achieve business goals. Candidates Also Search: BE/ B.Tech Jobs Required Skills Total 1-2 year of experience Must be willing to work in any shifts Proven experience in managing Windows Server environments (2012 and above). Expertise in Active Directory management and troubleshooting. Proficiency with PowerShell for automation and scripting. Strong understanding of networking concepts (TCP/IP, DNS, DHCP). Experience with security frameworks (e.g., MFA, PKI, and identity management). Familiarity with virtualization technologies such as Hyper-V or VMware. Experience with cloud platforms (e.g., Azure, AWS) and hybrid AD setups. Preferred Skills Certifications: Microsoft Certified: Azure Administrator, MCSA/MCSE, or equivalent. Knowledge of ITIL practices for incident and change management. Experience with Microsoft System Center (SCCM, SCOM). Understanding of DevOps principles and tools for CI/CD. Experience with backup solutions like Veeam or Commvault. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and in a team environment. Attention to detail and a proactive approach to system management. Altera Digital Health Careers 2025 Application Process DOUBLE CLICK TO APPLY ONLINE ! We wish you the best of luck in your Altera Digital Health Careers 2025 . May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

About ISOCRATES Since 2015, iSOCRATES advises on, builds and manages mission-critical Marketing, Advertising and Data technologies, platforms, and processes as the Global Leader in MADTECH Resource Planning and Execution(TM). iSOCRATES delivers globally proven, reliable, and affordable Strategy and Operations Consulting and Managed Services for marketers, agencies, publishers, and the data/tech providers that enable them. iSOCRATES is staffed 24/7/365 with its proven specialists who save partners money, and time and achieve transparent, accountable, performance while delivering extraordinary value. Savings stem from a low-cost, focused global delivery model at scale that benefits from continuous re-investment in technology and specialized training. About MADTECH.AI MADTECH.AI is the Unified Marketing, Advertising, and Data Decision Intelligence Platform purpose-built to deliver speed to value for marketers. At MADTECH.AI, we make real-time AI-driven insights accessible to everyone. Whether you’re a global or emerging brand, agency, publisher, or data/tech provider, we give you a single source of truth - so you can capture sharper insights that drive better marketing decisions faster and more affordable than ever before. MADTECH.AI unifies and transforms MADTECH data and centralizes decision intelligence in a single, affordable platform. Leave data wrangling, data model building, proactive problem solving, and data visualization to MADTECH.AI. Job Description We are looking for a highly skilled and proactive System Administrator with expertise in Windows, Linux, and AWS platforms to join our team. Motivated and detail-oriented Microsoft 365 Administrator with at least 2 years of hands-on experience managing M365 applications and services. The candidate will be responsible for maintaining, optimizing, and securing our M365 environment to ensure seamless collaboration and productivity across the organization. The ideal candidate will have a strong track record of managing enterprise-level systems, ensuring seamless operations, and implementing best practices for infrastructure management. This role involves overseeing hybrid environments, automating workflows, and ensuring system security and reliability. Responsibilities System Administration (Windows / Linux & M365) Install, configure, and maintain Windows Server environments, including Active Directory, DNS, DHCP, and file services. Administer Linux systems (e.g., Ubuntu, CentOS, RHEL) by managing services, monitoring performance, and implementing security policies. Troubleshoot and resolve server hardware, OS, and software issues efficiently. Perform capacity planning and recommend optimizations to ensure scalability and high availability. Manage and administer core M365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, and Microsoft Intune. Ensure the proper configuration and maintenance of M365 licenses, permissions, and user accounts. Monitor service health and resolve issues related to M365 applications promptly. Cloud Infrastructure Management (AWS) Design, deploy, and manage AWS cloud infrastructure, including EC2, RDS, VPC, IAM, and S3. Monitor and optimize cloud resources for cost-effectiveness and performance. Develop and maintain Infrastructure as Code (IaC) using tools such as CloudFormation, Terraform, or AWS CLI. Manage hybrid environments and ensure seamless integration between on-premises and cloud systems. Security and Compliance Implement and enforce security best practices across systems and cloud infrastructure. Perform system hardening, vulnerability scanning, and patch management. Manage user access and roles through AD, IAM, and group policies. Implement and manage M365 Security & Compliance Center features, including DLP, eDiscovery, and audit logs. Configure and manage MFA (Multi-Factor Authentication) and security policies to safeguard user accounts. Perform regular security assessments and apply recommendations to strengthen the M365 environment. Ensure compliance with industry standards and regulatory requirements (e.g. ISO 27001, GDPR). Backup, Disaster Recovery, and High Availability Plan and implement backup strategies using tools like AWS Backup, Veeam, or similar. Develop and test disaster recovery plans to minimize downtime and ensure business continuity. Configure and manage high-availability solutions, such as clustering and load balancing. Configure and manage M365 backup and recovery solutions for Exchange, SharePoint, and OneDrive data. Test and maintain disaster recovery plans to ensure business continuity. Automation and Optimization Automate routine administrative tasks with scripts (Bash, PowerShell, Python) or configuration management tools like Ansible or Chef. Optimize system and network performance through proactive monitoring and fine-tuning. Collaborate with DevOps teams to streamline CI/CD pipelines and infrastructure provisioning. Monitoring and Reporting Set up and manage monitoring tools like Nagios, Zabbix, CloudWatch, Prometheus, or Grafana. Develop custom alerts and dashboards for real-time visibility into system health and performance. Generate periodic reports on system usage, uptime, and incidents for stakeholders. Collaboration and Team Support Work closely with software developers, network engineers, and IT support teams to resolve cross-functional issues. Provide technical support to end-users and ensure high levels of customer satisfaction. Train and mentor junior team members as needed. Manage Microsoft Teams to ensure proper functionality, governance, and integration with other M365 apps. Oversee SharePoint Online sites, libraries, and permissions, ensuring effective collaboration. Support the deployment and usage of productivity tools such as Power Automate, Power Apps, and Planner. Qualifications And Skills Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 5 + years in IT systems administration, network engineering, and desktop support. Proficient in Windows Server Administration (Active Directory, GPO, IIS, WSUS). Strong knowledge of Linux environments (filesystem management, networking, shell scripting). Hands-on experience managing AWS cloud services (EC2, S3, Lambda, CloudFront, RDS). Understanding of networking principles (routing, firewalls, VPNs, subnetting). Experience with virtualization tools like VMware, Hyper-V, or KVM. Strong understanding of M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune. Experience with Azure Active Directory and managing group policies, permissions, and roles. Familiarity with PowerShell scripting for automation and management tasks in M365. Knowledge of M365 Security & Compliance Center tools and features. Basic understanding of networking principles (DNS, SMTP, firewalls) as they relate to M365. Skilled in creating automation scripts using Bash, PowerShell, Python, or other languages. Familiarity with automation tools like Terraform, Ansible, or Chef. Knowledge of system security measures, including firewalls, intrusion detection/prevention, and patch management. Familiarity with compliance standards (e.g., HIPAA, PCI DSS, ISO 27001). Strong problem-solving and analytical thinking. Effective communication skills for team collaboration and user support. Ability to multitask and adapt to rapidly changing priorities. Certifications such as: Microsoft 365 Certified: Fundamentals (MS-900) Microsoft 365 Certified: Administrator Associate (MS-100/101) Microsoft Certified: Security, Compliance, and Identity Fundamentals AWS Certified SysOps Administrator / Solutions Architect Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE) Microsoft Certified: Windows Server Administration Fundamentals or MCSA/MCSE Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Hands-on experience with DevOps tools (Jenkins, Git, CI/CD pipelines). Willingness to work rotational shifts like general, late EMEA hours and night shifts as required. Willingness to work from the Mysore office. Show more Show less

Who We Are Jolera is a multinational hybrid aggregate service provider (HASP) focused on delivering IT solutions as-a-service for its customers and channel partners. We are Canadian based with over 20 years of experience in the industry. Our team of experts is dedicated to finding the best solutions for your business and helping you achieve your goals. We are passionate about technology and committed to providing our customers with the best possible service. Who You Are We are seeking a Cloud Backup Engineer who will be instrumental in designing, implementing, and supporting our cloud-centric backup infrastructure. You will leverage your expertise in modern data protection solutions, including Commvault, Veeam Backup & Replication (including VeeamOne, Orchestrator, VSPC, Cloud Connect), Microsoft 365 backup strategies, Azure Backup, and other public cloud backup technologies, alongside your understanding of traditional backup solutions like Barracuda Backup and Datto. You will lead end-to-end deployment and support in cloud and hybrid environments, tackling complex data protection challenges and ensuring the reliability, performance, and security of our backup systems. You thrive on accountability, taking ownership of deployment engineering for new business pursuits and collaborating closely with various teams to translate project requirements into detailed, actionable cloud-native solutions. With end-to-end responsibility for designing and building backup and recovery capabilities in the cloud, you’ll define deployment strategies and ensure seamless, secure, and efficient implementation. Flexibility to work evenings and weekends is key, as is your commitment to excellence in delivering robust, secure, and efficient data protection solutions in the cloud. What You'll Do As a Cloud Backup Engineer , you will be responsible for: Veeam Data Cloud / Veeam Backup and Recovery Management: Deploying, configuring, and managing Veeam Backup & Replication and Veeam Data Cloud for M365. Implementing Microsoft 365 backups for Exchange Online, Teams, OneDrive, SharePoint, and Entra ID, utilizing both Veeam Data Cloud and the native Azure Backup capabilities. Creating and maintaining backup jobs, replication jobs, and disaster recovery plans. Monitoring backup jobs, alerts, and health of systems. Troubleshooting and resolving backup and recovery issues. Optimizing backup and recovery processes to improve performance and reduce storage consumption. Day-to-day operational activities such as restoration testing, break/fix, general upkeep of platforms. Deploying, configuring, and managing Commvault is a plus. Storage Management: Working with storage administrators to ensure sufficient storage capacity for backups. Understanding storage technologies such as SAN and NAS. Troubleshooting storage-related issues affecting backups. Security and Compliance: Implementing and maintaining security best practices for the backup platform environments. Ensuring compliance with relevant data protection regulations. Documentation: Creating and maintaining comprehensive documentation for backup configurations, procedures, and troubleshooting steps. Qualifications Backup & Recovery Expertise: Strong understanding of Veeam Backup & Replication with advanced features (SureBackup, SureReplica, Instant Recovery) including Veeam Data Cloud for M365. Experience with database backups/restoration (SQL preferred). Commvault backup implementation and administration is a plus. Infrastructure Knowledge: Knowledge of storage technologies (SAN, NAS) and experience working with Windows Server operating systems (including 2019 & 2022). Familiarity with VMware, Citrix, Windows, Azure, AWS, Active Directory, GPO, DHCP, DNS, DFS, ADFS Administration is a plus. Linux Administration: Demonstrated ability to manage and troubleshoot Linux-based systems, including command-line operations, user management, and system configuration is a plus. Problem-Solving & Technical Skills: Strong troubleshooting and problem-solving skills. Ability to diagnose and resolve complex configuration issues within multi-vendor, multi-site infrastructures. Communication & Professional Skills: Excellent written and verbal communication skills. Demonstrated honesty, integrity, a desire to help clients succeed, and the ability to thrive in a fast-paced, team-oriented enterprise environment. Experience working for an MSP, VAR, or solution provider supporting multiple customer accounts is preferred. Competencies: The ideal candidate will possess a strong understanding of backup principles (including RTO/RPO) and best practices, along with competency in: Backup & Recovery: Veeam Data Cloud, Commvault, Veeam Backup and Replication, Business Continuity, and Disaster Recovery solutions, Azure Backup. Virtualization: VMware, Hyper-V, and Citrix. Storage: Dell EMC (VMAX, VNX, Unity, hybrid and all-flash arrays), FC, iSCSI, CIFS, and NFS. Microsoft Technologies: Azure, Exchange, and Office 365. Linux Administration. What We Offer Hybrid/Remote work Competitive compensation & benefits package Company events, recognitions, and celebrations Career development and growth opportunities At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law. Show more Show less

Job Title: SQL Database Administration Location: Chennai Experience: 4-8 Years Shift Timings: 6.30 AM - 10.30 PM Job Description Providing assistance to the application team in identifying database problems. Knowledge on always-on, Mirroring and Replication. Knowledge on Backup and Recovery. Experience on SQL server Version, Database migrations. Experience on creating and troubleshooting SQL Server Agent Jobs. Database Maintenance activity. Database files management. Knowledge to TDP / TSM / Veeam for data backup and recovery. Database Security adherence. Co-ordinate with customers / other teams / vendors in resolving requests and incidents. Process adherence, process improvements and knowledge management . Involve in problem management. SCOM, PowerShell. Show more Show less

Build enterprise curated data model from the raw data residing in enterprise data hub, for various data domains within Retail such as Product & pricing, Supply chain across various banners. Work with business team, stakeholders, and data technical teams to understand data model requirements. Ability to lead a small team of approximately 3-5 members effectively. Manage, mentor, and provide technical guidance/support to the team. Ability to contribute towards project estimations. Assist the organization with technical interviews during recruitment events. Exhibit Technical Leadership in driving the teams for successful product deliveries.

CX is a product engineering services company and has launched many successful products for its clients since its inception. Many of these products have been running since 2013. We're looking for Head of IT Infrastructure owns the stability, security, scalability, and cost-effectiveness of all core technology services for Codelogicx. You will lead a small team of engineers and vendors to design, implement, and operate our on-prem and cloud-connected networks, servers, storage, identity platforms, and perimeter security (firewalls, VPN, IPS). Your mission is to deliver “five-nines” availability, strong cyber-resilience, and a friction-free user experience that enables every business function to perform at its best. Requirements Key Responsibilities Area What You’ll Own Identity & Access Architecture, health, and lifecycle management of Active Directory, Azure AD, group policy, conditional access, SSO, MFA. Joiner-Mover-Leaver processes, audit readiness, role-based access reviews. Network & Perimeter Enterprise-class firewalls, routers, switches, load balancers, site-to-site VPNs, SD-WAN, and Internet Leased Lines (ILL). Network segmentation, QoS, and continuous monitoring (NetFlow, SNMP, syslog, NMS). Cloud & Compute Windows/Linux server estate (on-prem and IaaS), virtualization (VMware/Hyper-V), storage, backup, DR/BCP. Collaboration with DevOps/SaaS teams to enforce landing-zone standards and secure connectivity. Endpoint & Mobility EDR/XDR platform (e.g., CrowdStrike, Microsoft Defender, SentinelOne)—policy tuning, threat-hunting, incident response. Mobile Device Management (Intune, Workspace ONE, Jamf) for laptops, phones, and BYOD; device compliance & encryption enforcement. Security & Compliance Patch, vulnerability, and endpoint protection strategy. Firewall ruleset hygiene, IPS/IDS tuning, zero-trust and least-privilege principles. Support for ISO 27001, SOC 2, GDPR, HIPAA, or similar frameworks. Own ISO 27001 controls (A.5–A.18), evidence collection, internal audits, and external surveillance & recertification audits. Map controls to SOC 2 / GDPR / HIPAA where relevant. Drive vulnerability management, patch cadence, zero-trust micro-segmentation. Maintain SIEM/SOAR integrations. Strategy & Governance 3-year infrastructure roadmap, budget planning, vendor selection & contract negotiation. KPIs/SLAs, capacity planning, license compliance, documentation, and policy enforcement. Leadership & Support Mentor a team of network/system admins (3-6 FTE) plus MSP partners. Escalation point for P1 incidents; manage major incident bridge, RCA, post-mortems. User-centric mindset—drive automation and self-service to reduce MTTR and service tickets. Required Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). Experience: 10+ years in enterprise infrastructure roles, including 3+ years managing teams and multi-site networks for ~300 users. Technical depth in: Active Directory, Azure AD/Entra ID, GPO, LDAP, DNS, DHCP. Next-gen firewalls (Palo Alto, Fortinet, Cisco ASA/Firepower, etc.). Endpoint security platforms (CrowdStrike, Defender, SentinelOne, Falcon Insight, etc.). MDM/UEM suites (Intune, Workspace ONE, Jamf, or similar). Routing & switching (OSPF/BGP, VLANs, spanning-tree, PoE, wireless controllers). WAN technologies—ILL, MPLS, SD-WAN—and ISP/vendor management. Virtualization (VMware ESXi/VCF or Hyper-V) and Windows/Linux server administration. Backup/restore and DR replication (Veeam, Zerto, or similar). Scripting/automation (PowerShell, Python, Ansible) and infrastructure-as-code concepts. Audit leadership for ISO 27001; familiarity with SOC 2 Type II reporting. Certifications (any of): CCNP/CCIE, PCNSE/NSE 7+, Microsoft Entra ID or Azure Architect, VMware VCP-DCV, ISO 27001 Lead Auditor/Lead Implementer, CISSP/CISM, ITIL v4. Preferred/Bonus Skills Experience integrating on-prem AD with Microsoft 365, Intune, and conditional access. Familiarity with zero-trust network architecture and micro-segmentation projects. Exposure to SIEM/SOAR platforms (Splunk, Sentinel) and incident response playbooks. Track record of cost optimization (cloud egress, telco contracts, license audits). ITIL v4 certification and service-management process ownership. Personal Attributes Incident Commander: Calm, decisive, data-driven under pressure. Problem-solver: Data-driven, automation-first mindset, relentless focus on root cause. Leadership: Empowers and develops technical staff; calmly leads during outages. Strategic thinker: Balances immediate fixes with long-term modernization. Communicator: Translates tech risks and requirements into business language for executives. Strategic Builder: Balances quick wins with long-term modernisation and cost-optimisation. Benefits Health insurance. Hybrid working mode. Provident Fund. Parental leave. Yearly Bonus. Gratuity. Years of experience: Minimum 15 years Location: Kolkata Full time. Show more Show less

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Roles and Responsibilities Windows Server Administration Install, configure, and maintain Windows Server systems (2012r2, 2016, 2019, 2022). Manage server roles such as DNS, DHCP, File Services, and Print Services. Perform regular patching, upgrades, and system performance monitoring. Troubleshoot and resolve server-related issues to ensure minimal downtime. Implement and maintain backup, disaster recovery, and failover solutions. Monitor server health using tools like Microsoft System Center or other monitoring solutions. Active Directory Management Manage and maintain Active Directory (AD) infrastructure, including forests, domains, and trusts. Implement Group Policy Objects (GPOs) to enforce security and administrative standards. Ensure the security of AD by configuring account policies, auditing, and monitoring. Manage user accounts, groups, and permissions in AD. Plan and execute AD migrations, upgrades, and restructuring. Integrate and manage Azure Active Directory and hybrid environments. Security and Compliance Apply best practices for securing Windows Servers and AD environments. Implement and manage role-based access control (RBAC). Monitor and respond to security incidents and vulnerabilities. Ensure compliance with organizational policies and regulatory requirements. Conduct regular audits of server and AD configurations. Documentation and Reporting Maintain accurate documentation for server configurations, AD structures, and processes. Provide regular reports on system performance, incidents, and compliance metrics. Develop and update runbooks, guides, and SOPs for server and AD operations. Leadership and Collaboration Assist in planning and executing IT infrastructure projects. Provide technical guidance and training to junior administrators. Collaborate with cross-functional teams to achieve business goals. Qualifications and Skills Required Skills Total 1-2 year of experience Must be willing to work in any shifts Proven experience in managing Windows Server environments (2012 and above). Expertise in Active Directory management and troubleshooting. Proficiency with PowerShell for automation and scripting. Strong understanding of networking concepts (TCP/IP, DNS, DHCP). Experience with security frameworks (e.g., MFA, PKI, and identity management). Familiarity with virtualization technologies such as Hyper-V or VMware. Experience with cloud platforms (e.g., Azure, AWS) and hybrid AD setups. Preferred Skills Certifications: Microsoft Certified: Azure Administrator, MCSA/MCSE, or equivalent. Knowledge of ITIL practices for incident and change management. Experience with Microsoft System Center (SCCM, SCOM). Understanding of DevOps principles and tools for CI/CD. Experience with backup solutions like Veeam or Commvault. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and in a team environment. Attention to detail and a proactive approach to system management. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

Job Title: Intune & Azure Cloud Engineer Experience Required: 6–7 Years Location: Remote Contract Duration: Short Term Work Time: IST Shift Job Summary We are seeking an experienced Intune & Azure Cloud Engineer to join our global infrastructure team supporting all Boortmalt sites. You will be responsible for managing and enhancing our IT infrastructure, focusing on Microsoft Intune and Azure services. This role involves close collaboration with internal IT teams and external partners to ensure high availability, security, and performance of enterprise systems. Responsibilities Lead the design, deployment, and administration of Microsoft Intune for enterprise device and application management. Define and enforce compliance policies, configuration profiles, and conditional access strategies. Manage Intune integrations with Azure AD, Microsoft Defender for Endpoint, and third-party tools. Support co-management with SCCM (Configuration Manager) and assist in migration strategies. Troubleshoot device management issues across Windows, iOS, and Android platforms. Configure OS deployment, Windows Autopilot, and hybrid join scenarios. Create and maintain technical documentation and deliver knowledge transfer to internal stakeholders. Conduct audits and ensure security compliance within the Intune environment. Collaborate with security and support teams to ensure endpoint health and standardization. Deploy, manage, and monitor resources in Microsoft Azure, including virtual machines, storage, networking, and databases. Administer Azure Active Directory (users, groups, roles, and access policies). Implement and manage backup (Veeam), disaster recovery, and failover strategies. Monitor and optimize Azure cost management, policies, and governance frameworks. Leverage Azure PowerShell, CLI, ARM templates, and Bicep for infrastructure automation. Support hybrid cloud infrastructure and integration with on-premises systems. Work closely with development, security, and DevOps teams to meet infrastructure and compliance goals. Maintain security posture using Microsoft Defender for Cloud and Security Center. What We’re Looking For Proven experience in cloud infrastructure and workplace management. Strong understanding of ITIL principles and a process-oriented mindset. Effective communication skills and fluency in English. Ability to work independently and as part of a cross-functional remote team. Key Skills & Requirements Microsoft Intune, Device & Application Management Compliance Policies, Configuration Profiles, Conditional Access Azure Active Directory (Azure AD) Microsoft Defender for Endpoint, SCCM, Co-management Autopilot, OS Deployment, Hybrid Join Windows, iOS, Android Device Support Technical Documentation, Training, Knowledge Transfer Azure VMs, Networking, Storage, Databases Azure Backup (Veeam), Disaster Recovery, Failover Azure Policies, Cost Management, Governance Azure PowerShell, CLI, ARM Templates, Bicep Hybrid Cloud and On-Premises Integration DevOps Collaboration, Security Compliance Microsoft Defender for Cloud, Security Center Cloud and Workplace Management, ITIL, English Fluency Show more Show less

Maintain and secure IT systems, servers, and networks. Monitor performance, resolve issues, support users, and automate tasks to ensure reliable, efficient, and secure infrastructure operations.