464 Veeam Jobs - Page 2

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team members across functions and may contribute to/support project work as needed. Key Responsibilities: - Ensure that the assigned infrastructure at the client site is configured, installed, tested, and operational. - Perform necessary checks, apply monitoring tools, and respond to alerts. - Identify problems and errors before or when they occur, and log all incidents in a timely manner with the required level of detail. - Assist in analyzing, assigning, and escalating support calls. - Investigate third line support calls assigned, identify the root cause of incidents and problems, and report and escalate issues to 3rd party vendors if necessary. - Provide onsite technical support and field engineering services to clients. - Conduct a monthly random review of incidents and service requests, analyze and recommend improvements in quality. - Provide continuous feedback to clients and affected parties, update all systems and/or portals as prescribed by the company. - Proactively identify opportunities for work optimization, including automation of work. - Manage and implement projects within the technology domain, delivering effectively and promptly per client agreed-upon requirements and timelines. - Work on implementing and delivering Disaster Recovery functions and tests. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate and work across different cultures and social groups. - Ability to plan activities and projects well in advance, taking into account possible changing circumstances. - Maintain a positive outlook at work and work well in a pressurized environment. - Ability to work hard and put in longer hours when necessary. - Apply active listening techniques and adapt to changing circumstances. - Place clients at the forefront of all interactions, understand their requirements, and create a positive client experience throughout the total client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in Information Technology/Computing. - Relevant certifications such as VMware Certified Professional, VMware Certified Specialist, Microsoft Certified, AWS Certified, Veeam Certified Engineer, Rubrik Certified Systems Administrator, Zerto, Google Cloud Platform, Oracle Cloud Infrastructure, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in Engineering function within a medium to large ICT organization. - Seasoned experience of Managed Services. - Excellent working knowledge of ITIL processes. - Seasoned experience working with vendors and/or 3rd parties. - Seasoned experience managing platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Workplace type: On-site Working NTT DATA is an Equal Opportunity Employer where your career growth and development are encouraged within our global team. Join us in pushing the boundaries of what is possible and making a difference for our clients and society.,

As a Backup Administrator, you will be responsible for implementing, monitoring, and supporting enterprise backup solutions using Veeam and EMC NetWorker. Your key responsibilities will include performing regular backup and restore testing, developing and maintaining backup and disaster recovery strategies, and deploying and configuring backup software, media agents, and storage targets. It will also be your responsibility to optimize backup processes for performance, reliability, and scalability, monitor backup jobs, troubleshoot failures, and escalate issues as needed. You will be required to maintain logs and documentation for all backup activities, assess storage requirements, and plan capacity growth. Recommending enhancements to improve backup efficiency and reduce costs will be an essential part of your role. Ensuring that backup data is protected and compliant with organizational policies and regulatory standards, managing encryption, access controls, and other security measures, and working closely with IT teams, database administrators, and application owners to meet backup requirements are also significant responsibilities. During disaster recovery incidents, you will provide support and maintain detailed documentation of backup configurations and procedures. To be successful in this role, you must have a profound knowledge of data backup and recovery concepts, at least 7 years of experience in backup administration with Veeam and EMC NetWorker, a strong understanding of storage architectures in SAN/NAS environments, and experience with virtualization platforms such as VMware and Hyper-V. Furthermore, familiarity with scripting and automation tools, excellent problem-solving and analytical skills, strong communication and documentation abilities, and the ability to work under pressure and prioritize tasks effectively are required. Experience with cloud backup solutions, knowledge of other backup tools and enterprise storage solutions, and an understanding of network protocols and security best practices will also be beneficial for this role.,

Job Title Server Room & DC Lead Job Grade (refer to JE) G9A Function Information Technology Sub-function Infra IT Manager’s Job Title Global Head – DC/SNOC Skip Level Manager’s Title Global Head – IT Infra Operation Function Head Title GM Location: Mumbai No. of Direct Reports (if any) NA Date Of Joining Areas Of Responsibility At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary Datacenter Domain Specialist – SME is a senior-level expert responsible for the management, optimization, and continuous improvement of all aspects of datacenter operations, including server, storage, backup, infrastructure, and disaster recovery (DR). This role involves overseeing the technical operations of datacenter environments, project management of datacenter initiatives, ensuring compliance with internal and external standards, and managing vendor relationships. The Datacenter Domain Lead will act as a subject matter expert, providing strategic direction, ensuring operational efficiency, and supporting audits and compliance initiatives for datacenter operations. Responsibilities Datacenter Operations Management: Lead day-to-day operations of global datacenters, ensuring all systems are running optimally, including servers, storage, backup, and associated infrastructure. Oversee the capacity planning, performance monitoring, and resource allocation to meet current and future business requirements. Manage operational procedures for incident response, disaster recovery (DR), and business continuity planning (BCP). Ensure that the datacenter environment is reliable, secure, and aligned with business objectives. Datacenter Infrastructure & Technology Management Lead the architecture, design, and implementation of datacenter systems, ensuring high availability, fault tolerance, scalability, and security. Oversee and manage technologies such as servers (physical and virtual), storage systems (SAN, NAS, DAS), networking, and backup systems, including cloud and hybrid environments. Continuously assess, optimize, and manage the lifecycle of IT infrastructure, including hardware, software, and firmware updates/upgrades. Develop and enforce best practices for server management, virtualization, and storage. Project Management Lead and manage large-scale datacenter projects, such as infrastructure upgrades, migration initiatives, and cloud adoption strategies, from inception to completion. Develop project plans, budgets, timelines, and resource allocation, ensuring that projects are delivered on time, within scope, and on budget. Coordinate with cross-functional teams to ensure alignment on project deliverables, risk management, and change control processes. Ensure the timely and accurate reporting of project status, issues, and risks to stakeholders. Backup And Disaster Recovery Management Oversee the design, implementation, and testing of backup and disaster recovery strategies, ensuring that recovery objectives (RPO/RTO) are met. Design and implement efficient, scalable backup and recovery solutions for enterprise data, ensuring business continuity and disaster recovery (DR). Create and enforce backup strategies to ensure timely, accurate backups of critical systems, applications, and data. Develop and manage backup schedules and strategies for on-premise, cloud, and hybrid environments. Manage the regular testing and documentation of disaster recovery plans to ensure preparedness for unplanned outages. Maintain comprehensive documentation of backup and recovery procedures, configurations, and policies. Produce regular backup performance reports and recommend improvements to senior management. Create and maintain internal documentation for DR testing, incident responses, and compliance audits. Work with internal teams and vendors to develop, refine, and execute incident response and business continuity strategies. Regularly assess the storage capacity and performance of backup systems, ensuring scalability as data volumes grow. Perform regular optimization of backup processes to reduce backup windows, improve efficiency, and enhance overall backup performance. Keep up to date with new releases and patches for backup software to ensure the environment is secure and up to date. Compliance & Audit Ensure compliance with regulatory, industry, and company-specific standards (e.g., GDPR, HIPAA, SOX, ISO 27001). Assist in preparing for and supporting internal and external audits, ensuring that the datacenter environment adheres to required compliance standards. Review and ensure that all datacenter operations meet security, risk, and privacy requirements, including data encryption, access controls, and disaster recovery protocols. Act as a key point of contact during audits, liaising with auditors and business units to ensure that evidence is provided and that audit recommendations are acted upon. Vendor Management Lead vendor selection, contract negotiation, and performance management for datacenter-related services, including hardware procurement, storage, backup, and cloud service providers. Maintain strong relationships with third-party vendors, ensuring they meet service level agreements (SLAs), resolve issues promptly, and deliver according to agreed timelines. Oversee vendor risk assessments and work closely with procurement and legal teams to ensure compliance with corporate policies. Manage vendor escalations and dispute resolution, ensuring minimal disruption to operations. Strategic Planning And Budget Management Lead the budgeting process for datacenter operations, ensuring cost-efficient resource allocation and capital expenditures. Provide strategic insights and recommendations for optimizing data center operations, enhancing efficiency, and reducing costs. Ensure that the datacenter infrastructure is aligned with business objectives and future scalability needs. Collaborate with finance, procurement, and senior leadership to align on budgeting, financial planning, and cost-saving initiatives. Process And Procedure Development Develop, document, and enforce operational processes and procedures for all aspects of datacenter management (e.g., change management, incident management, patch management). Standardize best practices for datacenter operations, including system configuration, deployment, monitoring, and maintenance. Drive continuous process improvement, leveraging automation and tools to streamline operations, enhance productivity, and reduce manual intervention. Team Leadership And Collaboration Lead a team of IT professionals responsible for datacenter management, including server administrators, storage engineers, and network specialists. Foster a collaborative and high-performance work culture, mentoring team members and ensuring skills development through training programs and certifications. Work with internal teams (e.g., IT Security, Cloud, Networking) to ensure alignment and integration of datacenter strategies with overall IT strategies. Provide leadership and guidance during major incidents, outages, or DR events, ensuring the team’s effective response and recovery. Continuous Improvement And Innovation Stay up to date on the latest trends in datacenter technologies, storage solutions, backup strategies, and disaster recovery. Evaluate new tools, technologies, and solutions to improve datacenter efficiency, performance, and cost-effectiveness. Propose and implement innovative solutions to drive operational excellence and scalability. Travel Estimate Up to 10 % Job Scope Internal Interactions (within the organization) IT Functional Team External Interactions (outside the organization) Vendors & OEM’s Geographical Scope India & Overseas Financial Accountability (cost/revenue with exclusive authority) Job Requirements Educational Qualification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Specific Certification VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA). ITIL v3 or ITIL 4 certification (Service Management). Certified Data Center Professional (CDCP), Certified Data Center Management Professional (CDCMP), or Certified Data Center Expert (CDCE). Project Management Professional (PMP), Prince2 or equivalent certifications. Either of EMC and NetApp, AND preferred at least one of HP storage, EMC Networker, Symantec NetBackup, CommVault, Cloud backup solution. Advance Excel, Microsoft Word, and PowerPoint 2013, MS Project, MS Visio Skills Technical Skills: Storage Technologies: Expertise in EMC, NetApp, HP Storage etc. Storage Infrastructure Management: Experience in SAN design, LUN masking, zoning, fiber channel switches (Cisco, Dell, HP, Brocade), and storage capacity planning. Datacenter & Infrastructure: Strong knowledge of SAN, NAS, server architecture, and network. Cloud Solutions: Proficient in AWS, Azure, and hybrid datacenter environments. Backup & Disaster Recovery: Expertise in backup technologies (e.g., CommVault, Veeam, NetBackup, Veritas, IBM Tivoli, Cloud Backup Solutions) and disaster recovery solutions. Project Management & Leadership Solution Architecture: Skilled in designing IT solutions and backup strategies. Leadership: Strong leadership and team management skills, including managing cross-functional teams and large-scale projects. Certifications: Prince2 Practitioner, PMP Trained, ITIL V3 Certified (Service Operations, Service Transitioning). Vendor Management: Expertise in managing vendors, negotiating contracts, and maintaining positive stakeholder relationships. Project Planning & Execution: Proficient in budgeting, forecasting, and creating cost models for IT infrastructure. Operational & Analytical Skills ITIL & ITSM Frameworks: Experience in ITIL processes for service management and operational efficiency. Troubleshooting & Performance Optimization: Strong troubleshooting skills for SAN performance, storage issues, and network connectivity. Capacity Planning & Monitoring: Skilled in monitoring, reporting, and analysing storage systems for optimal performance and capacity utilization. Problem-Solving & Critical Decision-Making: Strong analytical skills to identify issues, provide solutions, and make critical decisions in high-pressure environments. Communication & Documentation Stakeholder Engagement: Exceptional communication skills for interacting with stakeholders and vendors. Documentation: Proficient in preparing reports, dashboards, and detailed documentation for management and audits. Interpersonal Skills: Ability to work effectively in multicultural and cross-functional teams. Additional Skills Operating Systems: Knowledge of Windows, Linux, Unix. Monitoring Tools: Hands-on experience with monitoring tools and management platforms. MS Office Proficiency: Advanced skills in Excel, MS Word, PowerPoint, MS Project, MS Visio. Continuous Improvement: Strategic thinker with a focus on operational excellence and process improvements. Experience 12+ Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).

About Lubrizol The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com. We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. Job Title : Senior IT Infrastructure Engineer Job Description As a key member of the Hybrid Data Centers team, you will be responsible for designing and implementing robust infrastructure solutions that meet the needs of our business. A Senior IT Infrastructure Engineer oversees the design, operation and maintenance of our core infrastructure, including server, storage, virtualization, backup and disaster recovery. They will work closely with other engineers and architects to ensure solutions are scalable, secure, cost effective and align with our Cloud Smart posture. The ideal candidate will have extensive experience in building out infrastructure solutions, across a broad range of technologies, including Windows, Linux, VMware, Hyper-V, Nutanix, Veeam and Zerto. Additionally, they will have knowledge of Cloud platforms, such as Azure, AWS and GCP, and experience with deploying or migrating workloads. Responsibilities Design and Implementation: Develop and implement infrastructure solutions that meet business requirements and align with industry best practices. Infrastructure Roadmaps: Define and execute infrastructure roadmaps, including capacity planning, cost optimization, and security measures. Collaboration: Work closely with Engineering, Security, and Operations teams to define best practices and processes for the entire lifecycle of core infrastructure. Security: Implement robust security measures to protect core infrastructure and data. Optimizing Performance: Monitoring performance, troubleshooting issues, and coordinating with service providers to optimize cloud services. Disaster Recovery: Planning and implementing data backup and disaster recovery procedures. Continuous Improvement: Drive continuous improvement in design, service strategy, and standardization of processes and methodologies. Staying Updated Stay up to date with the latest infrastructure technologies and trends and recommend improvements to existing infrastructure. Requirements Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Technical Skills: Proficiency in Cloud (AWS, Azure, Google), storage (HPE, Dell, SAN), backup (Veeam, CommVault, Zerto) and virtualization (VMware, Hyper-V, Nutanix) technologies. Experience: 5+ years of experience in infrastructure architecture and Cloud solutions, with a focus on global or multi-region environments. Certifications: Relevant certifications such as Microsoft Azure Solutions Architect, VMware Certified Professional (VMCP), Veeam Certified Engineer (VMCE) or similar. Analytical Skills: Ability to conduct detailed analysis and design appropriate solutions. Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently. Communication: Excellent communication skills to collaborate with various teams and stakeholders. Project Management: Strong leadership skills to manage projects and drive continuous improvement. Ready for your next career step? Apply today and let's shape the future together! It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities. We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work. As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better. One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact Our Senior Technical Support Specialist position offers you an opportunity to learn cutting-edge backup, high-availability, and disaster recovery software. You’ll leverage critical thinking on an ongoing basis, as each customer situation is unique. Therefore, you will need to be creative with your solutions. The successful candidate will join an established team that provides world-class customer support through technical assistance to external customers and other departments via phone, e-mail, and support portal message board. Our strong team-based environment ensures that if you get stuck or need some help, you’ll always feel supported. What The Role Offers Diagnose, troubleshoot, and identify/resolve service and product offerings issues. This could be at any level: operating system, application, network, hardware level, hypervisor, cloud environment, etc. Manage multiple customer cases simultaneously while maintaining high levels of customer satisfaction. Ensure all case-related information and activities are accurately documented and provide timely progress updates to customers and account managers to maintain service level agreements. Work with Tier 3, Operations, and Development on technical escalations, bugs, and feature requests. Excellent customer service skills, adding to the customer experience. A track record of sound judgment and decision-making in positions with significant responsibility. Challenging yourself to master the complex subject matter Communicating with and assisting people of varying technical skill levels Consistently providing excellent technical support when subjected to different degrees of visibility into affected environments Troubleshooting errors with diverse degrees of depth and complexity Keeping a patient and collected composure while resolving customer requests and possessing excellent customer service skills. Searching information sources for relevant documentation, user/admin guides, knowledge base articles, white papers, PDFs, reliable websites, etc. Building and leveraging VMs, maintaining a functional virtual workspace What You Need To Succeed 3+ years of experience in backup and recovery operations. Hands-on experience with Backup and recovery solution. Familiarity with cloud backup solutions (e.g., AWS Backup, Azure Backup). Solid understanding of storage systems (NAS/SAN), virtualization (VMware/Hyper-V), and Windows/Linux environments. Ability to automate tasks using PowerShell, Bash, or Python. Strong troubleshooting and documentation skills. Willing to work in rotational shifts Nice To Have Experience in SMB or startup environments. Knowledge of cybersecurity best practices related to data protection. Certifications in backup technologies or cloud platforms (e.g., Veeam VMCE, AWS Certified). OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Resolving Day to Day IT operational issues and supporting end users and team. Troubleshooting on Windows Servers, LAN, Network, Outlook, VPN and printing related issues. Maintaining the inventory of software and licenses for R&D, Discovery, and Biology. Troubleshooting problems related to Scientific Applications using in R&D, Discovery, and Biology. Managing backups of Instrument systems using for R&D, Discovery, and Biology. Managing and troubleshooting clients ELN with coordination of clients IT support teams. Ensure Maintaining and Updating Local Infrastructure inventory (Including spares). Co-ordinating with Corporate IT team for any implementations support. Working with Site IT team on technical solutions Maintaining Data Center Activities such as observing and recording temperature, humidity, pest control, man movements and safety related activities. Coordinating and following up with vendor for Hardware and Application Server relates issues, implementation, and migrations, Vendor co-ordination for troubleshooting and fixing issues and requests that arise locally. Experience on QMS activities like Deviation, CAPA, Investigation, Change Control Etc. Experience on Qualification of IT Infrastructure. Perform server and security audits, and system backups and recovery Experience on execution of periodic GxP activities. Like PM, GxP Inventory, ACL, Etc. IT tickets closure and keep updating status accordingly. Working experience on preparation of documents like SOP, Protocol, URS, Risk Assessment and Test Scripts Etc. CAPABILITIES. IT experience in Pharma Industry preferably in Biology, Discovery & R&D. Knowledge and working experience on Outlook VPN, Windows Servers, and networking. Knowledge and work experience on Biology, Discovery & R&D related Applications & Scientific Softwares like ELN, Chem Draw, Graph Pad, ACD, Operetta Etc. Knowledge on Backup and recovery tool preferably Veeam Backup and Restoration tool. Knowledge on GxP and QMS Compliance. Working knowledge on documentation and qualification. Knowledge on Windows Directory Services like AD, DHCP, DNS.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills AndQualifications Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Experience Required: 6+ years in Cybersecurity, with 4+ years Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills And Qualifications Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

Experience: 4 to 5 Experience. Candidate should have 4 to 5 years of hands-on experience on following Backup Technology Dell OEM Networker Management Console Tape Library Networker Storage Nodes & Modules Data Protection Advisor (DPA) vProxy Server (VMware Backup) Able to schedule backup of data and archive log files using automated configured backup software, Able to troubleshoot incomplete data backup reported and in case of any failures or data corruption or data integrity or backup Analyse and troubleshoot the backup issues within the defined SLA Able to Manage Tape Library deployed at Data Centre Able to perform basic maintenance and cleaning activity for storage and tape libraries at scheduled intervals and in accordance with manufacturers suggested maintenance and cleaning procedures and provide report to OEM team, if any, abnormalities observed Customize backup monitoring scripts and deploy in the production environment post approval Test and validate the normal operations of the backup drive(s) after maintenance. Co-ordinate with Tape vaulting vendor appointed by client remove the faulty tape and adhere to tape discarding process approved by client log and track physical external storage media in and out of client Provide tape naming assignments as approved by client

JD Summary The Server and VMware L3 Engineer is responsible for the design, implementation, management, and troubleshooting of the server infrastructure and VMware virtualization environment. This role requires advanced expertise in server management, virtualization technologies, and a strong focus on maintaining high availability, security, and performance of the infrastructure Key Responsibilities Server Management Design, configure, and maintain physical and virtual server environments. Perform server installations, upgrades, and patches. Monitor server performance, troubleshoot issues, and optimize performance. Configuration and troubleshooting in AD, DNS and DHCP Configuration and troubleshooting in windows clustering and high availability Plan and execute windows upgrades and migrations. VMware Administration Design, implement, and manage VMware vSphere environments. Perform advanced troubleshooting and resolve complex VMware issues. Plan and execute VMware upgrades and migrations. Reviewing VMWare ESXi server performance Verifying VMWare ESXi server configuration Configuring VMWare ESXi for High Availability Infrastructure Design and Implementation Develop and implement server and virtualization infrastructure strategies. Create and maintain detailed documentation of the server and VMware environment. Evaluate and recommend new technologies to improve infrastructure performance and reliability. Security and Compliance Implement and manage security policies and procedures for server and virtualization environments. Conduct regular security assessments and vulnerability scans. Ensure compliance with industry standards and regulations. Backup and Disaster Recovery Design and manage backup and disaster recovery solutions for server and virtualization environments. Perform regular backup tests and ensure data integrity and availability. Automation and Scripting Develop and maintain scripts for automating server and VMware tasks (e.g., PowerShell, vSphere PowerCLI). Implement automation solutions to streamline operations and improve efficiency. Continual Service Improvement Planning and executions Monitoring and Reporting Implement monitoring solutions to proactively identify and resolve issues. Generate regular reports on infrastructure performance, capacity, and security. Preparation of RCA for Major Incidents Preparing, maintaining and updating of SOP and KB Articles Repeated Incident / Alert Analysis Drive the Incident / Problem / Change management with help of team Maintaining and updating of Infra AS IS / Infra Documents Mentoring and Support Provide technical guidance and mentorship to junior engineers (L1/L2). Assist with training and knowledge sharing within the team. Project Management Lead and participate in infrastructure-related projects, ensuring timely and successful completion. Coordinate with stakeholders to gather requirements and provide regular project updates. Qualifications Education Bachelor's degree in Technology or a related field. Relevant certifications (e.g., VCP, VCAP, MCSE, etc.), but this is not mandatory criteria. Experience Minimum of 8-10 years of experience in server administration and VMware virtualization at an advanced level. Technical Skills Expertise in VMware vSphere, vCenter, and related technologies. Expertise AD, DNS and DHCP Strong knowledge of Windows and ESXi server administration. Experience with SAN/NAS storage solutions and their integration with VMware. Proficiency with backup and disaster recovery solutions (e.g., Veeam, Veritas). Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid cloud environments. Knowledge of scripting and automation skills (e.g., PowerShell, PowerCLI). Expertise in windows clustering ITSM tools hands on for processes of Incident / Problem / Change management Datacenter process knowledge Knowledge of Service improvement Plan Performance tuning implementation suggested by OEM or product vendor VMware and Hyper-V Hotfix installation Planning and execution of DR Drills based on availability of DR setup and recovery procedures Knowledge of Service improvement Plan Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented and organized. Working Conditions May require occasional on-call support and availability outside of regular business hours. May involve lifting and transporting server and network equipment. WORK LOCATION Noida (Client premises)

Job Title: Windows Server Administrator Location: Mumbai Experience: 3+ years in Windows Server Administration Job Summary: We are looking for a skilled Windows Server Administrator to manage and maintain mission-critical Windows server infrastructure in a high availability (HA) environment. The ideal candidate will ensure stability, performance, and security across our Windows ecosystem, supporting 24x7 operations and helping deliver uninterrupted IT services to the business. Key Responsibilities: • Install, configure, and maintain Windows Server OS (2016/2019/2022) in enterprise environments. • Ensure high availability and disaster recovery through clustering, failover configuration, and backup strategies. • Monitor system performance, patch levels, and uptime using enterprise tools. • Manage Active Directory, DNS, DHCP, Group Policies, and domain services with best practices. • Administer Hyper-V or VMware virtualization platforms supporting the Windows infrastructure. • Perform routine system checks, capacity planning, and implement proactive maintenance. • Collaborate with network, storage, and security teams to ensure optimal performance and compliance. • Troubleshoot and resolve system-related issues impacting availability or performance. • Maintain documentation for systems, procedures, and change management in line with ITIL practices. • Participate in on-call rotation and support weekend maintenance windows when required. Required Skills & Experience: • 3+ years of experience in Windows Server Administration in enterprise environments. • Strong knowledge of Windows Server clustering, HA configurations, and failover mechanisms. • Expertise in Active Directory, DNS, DHCP, and Group Policy management. • Experience with backup and recovery tools (e.g., Veeam, Commvault). • Familiarity with virtualization platforms like Hyper-V and VMware ESXi. • Proficient with PowerShell scripting for automation and reporting. • Understanding of ITIL framework and change/release processes. • Strong troubleshooting and root cause analysis skills. Preferred Qualifications: • Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent certification. • Experience in hybrid cloud environments (e.g., Azure AD, Azure Site Recovery). • Exposure to monitoring tools (e.g., SCOM, Nagios, PRTG). • Experience working in a 24x7 operations or data center environment.

Role: Data Center Engineer Experience Preferred: 5-8 Years Location: Mumbai Job Description: • Responsible for managing & monitoring the current IT infrastructure and technologies implemented in the datacenter and across the locations • New technology implementations and upgrade of current infrastructure to provide smooth end user experience • Responsible to manage the core Infrastructure technologies like Active directory, Microsoft365 suite, SAN & NAS, Linux, VMware cluster, Backups, DNS, DHCP, Group policy, Antivirus &Malware solution etc., • Manage hybrid workloads and integrations with Microsoft Azure including Azure VMs, storage accounts, and related services. • Support migrations and deployments to cloud infrastructure as needed • Responsible to maintain end user and server patch compliance and Antivirus compliance • Define standards to maintain the infrastructure technologies like Servers, Storage, End user systems, Cloud, network and applications • Maintain the internal and external domains and certificates • Accountable for troubleshooting and resolving technical issues related to core technologies and handle escalations • Capacity planning to ensure that enough resources are available to run the applications and infrastructure services • Provide directions to other IT team members and application teams on Infrastructure • Monitor performance and ensure system availability and reliability • Monitor system resource utilization, trending, and capacity planning • Provide Level 2/3 support and troubleshooting to resolve complex issues • Manage the external infrastructure, support teams and provide direction to support to day-to-day operations • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure • Liaise with various technology vendors, partners, and other IT personnel for problem resolution. • Developing and maintaining network documentation, including network diagrams, procedures, and policies • Proven hands-on experience on core datacenter technologies like Windows, Active directory, DNS, DHCP, Microsoft 365 technologies like email, Teams, one drive, VMware virtualization technologies • Working experience with backup technologies. Experience on Veeam backup would be an added advantage • Working experience with Azure cloud technologies and understanding of other cloud suite • Work experience or understanding on web servers like IIS, etc. • Knowledge and technical understanding of security solutions like Antivirus, patch management, etc. • Hand on experience on SAN & NAS technologies • Understanding of networking technologies like IPS, Firewall, VPN, routing and switching would • Hands on experience on scripting, PowerShell

Job Role : Presales System engineer Job Location: Cyberpark, Calicut (WFH option is also provided) Experience : 2+ years Job Summary The system presales is responsible for the successful sizing and designing of all system technologies such as Server, Storage, virtualization, backup, DR & Cloud solutions for our customers . This highly-visible individual will play a key role in the success of the company by improving their skills to enriching the customer experience. The presales shall work closely with the Sales team and Project execution team. The Presales engineer should have excellent technical documentation skill to prepare documents such as technical proposal, commercial proposal, scope of work, project plan in MS project, high level design diagram in MS Visio, customer presentation in MS PowerPoint as per industry standard and in a professional manner. Job Roles And Responsibilities Collaborate with the sales team to understand customer needs and translate them into winning technical proposals. Design and size system solutions, ensuring they meet customer requirements and industry best practices. Craft compelling technical and commercial proposals, along with project plans and high-level design diagrams using industry standard tools like MS Project and Visio. Partner closely with the project execution team to ensure a smooth transition from pre-sales to implementation. Prepare the BOQ in vendors partner portal and generate the list price Perform deal registration in vendor portal Strong technical expertise in server, storage, virtualization, backup, DR, and cloud technologies. The ability to work collaboratively within a team environment. A passion for customer satisfaction and a commitment to exceeding expectations. Technical support team members remotely when required. Empower customer engagements through technical consultation to build and maintain customer confidence. Qualifications Education/Certifications/Experience Must have a minimum of Bachelor’s degree (BA/BS) in electronic engineer/electrical engineer/computer science or equivalent. 3+ years’ experience as a technicalPresales role or with professional services or systems engineering designing Systems, Storage, and Cloud, including highly available, redundant network/system design and implementation. Excellent communication, Proficiency in English language and interpersonal skills. In-depth technical knowledge of networking, unified communications, and security technologies. Relevant certifications- Azure/AWS, VMWare, DellEMC, HPE, Veeam are highly desirable. Understanding of the Middle East market is a pluss.

Job Description We are seeking an experienced Senior Windows Server Administrator to oversee, maintain, and enhance our on-premise and cloud-based Windows server infrastructure. The ideal candidate will have in-depth knowledge of Windows server systems, virtualization platforms (Hyper-V, VMware), cloud technologies (Azure, AWS), and advanced scripting using PowerShell. This role is critical to ensuring our server environment is secure, reliable, and optimized for performance. Key Responsibilities Install, configure, and manage Windows servers (2012, 2016, 2019, 2022) to ensure high availability and performance. Diagnose and resolve complex server-related issues, both hardware and software, within defined SLAs. Provide Level 3 support for escalated server incidents, collaborating with cross-functional teams as needed. Plan and implement patches, hotfixes, and security updates in compliance with IT security standards. Troubleshoot and manage network-related configurations (TCP/IP, DNS, DHCP, VPN) for Windows environments. Configure and manage firewalls, IDS/IPS systems, and enforce server hardening techniques. Manage virtualization platforms (Hyper-V, VMware) to ensure optimal resource allocation, clustering, and high availability. Administer cloud-based Windows environments on Microsoft Azure and Amazon Web Services (AWS). Write and maintain PowerShell scripts to automate routine administrative tasks and enhance operational efficiency. Utilize System Center Operations Manager (SCOM) for monitoring, alerting, and proactive system health analysis. Design and execute backup & recovery strategies using tools such as Veeam, Commvault, or native Windows Backup. Maintain detailed documentation including server inventories, configuration standards, runbooks, and SOPs. Perform capacity planning, performance tuning, and growth forecasting for server infrastructure. Collaborate with network, security, and development teams to deliver seamless, secure, and scalable solutions. Ensure adherence to compliance standards and ITIL practices for change, incident, and problem Skills and Experience : Graduation in Computer Science, Information Technology, or related discipline. 12+ years of hands-on experience in Windows Server Administration in enterprise environments. Strong knowledge and troubleshooting skills Familiarity with networking concepts including TCP/IP, routing, firewall policies, and VPN configurations. Experience with security practices such as server hardening, patch management, and threat mitigation. Exposure to DevOps/CI tools like Ansible, Jenkins, or Terraform (optional but advantageous). Strong understanding of backup and disaster recovery techniques and tools. Excellent documentation, communication, and team collaboration : Microsoft Certified : Windows Server Hybrid Administrator Associate Microsoft Certified : Azure Administrator Associate AWS Certified SysOps Administrator VMware Certified Professional (VCP) ITIL Foundation (ref:hirist.tech)

Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes – ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be Hybrid, but you will be working closely with the teams in the United States and Canada through video chat, instant messaging, e-mail, phone, and our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8 goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations. Roles and Responsibilities: Function as the customer’s single point-of-contact for problem identification and resolution for issues that have been escalated by the team Manage the dispatch process of service requests to ensure full utilization of resources. Manage the dispatch process of field technicians to ensure full utilization of resources. Improve usage of Support resources and increase the productivity of the team Communicate with all parties in a constructive manner to guarantee customer expectations are met Maintain awareness of all outstanding customer pre-and post-delivery issues and provide status to clients as necessary Perform customer follow-up to verify the final resolution and determine satisfaction level. Interface with appropriate technical personnel for customer problems that cannot be resolved effectively Provide accurate reports and metrics to company management on the status and budget of ongoing projects and agreements Understand overall service desk objectives, as well as the role and function of each team member Manage the development of the team by ensuring that daily tasks and activities are in line with their career interests Assist the service desk team in design and development tasks Ensuring that risks are identified, communicated, and mitigated and that services and projects are delivered successfully through to production Additional Duties and Responsibilities: Identify areas for improvement and make constructive suggestions for change. Continually seek opportunities to increase customer satisfaction and deepen customer relationships. Escalate service desk issues to the CTO as required. Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing solutions. Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc. Maintain specific knowledge of the customer and how our service relates to their business strategy and goals. Develop in-depth knowledge of the service catalog and how it relates to customers’ needs. Conduct performance evaluations and mentor those with less experience. Develop training programs to develop and refine the skills of the service desk team. Facilitate regular service desk team meetings and service board reviews. Document internal processes and procedures related to duties and responsibilities. Enter all work as activities, service tickets, or project tickets in ConnectWise. Review relevant publications and online materials to remain up-to-date with current and future trends emerging in the industry. Knowledge, Skills, abilities required: 10+ years of experience of IT/MSP experience, with a ticketing system Professional IT Certifications, such as Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP Knowledge and experience in cross-functional management methods and techniques Knowledge of industry applications, processes, software, and equipment Strong organizational, presentation, and customer service skills Skills in strategic planning with an ability to think ahead and make long-term plans Strong leadership skills and getting results with a strong customer orientation Understanding of support tools, techniques, and how technology is used to provide services Installation, Configuring, and Troubleshooting of MS Windows Server 2003, 2008, 2008 R2, 2012, and 2012 R2. Experience with AWS/Azure public cloud services Understanding of Microsoft Identity and Access Management products such as Azure AD, ADFS, Azure AD Connect Experience in IT Infrastructure Support management in the Production Environment. Proficient in Implementing, Configuring, and Administering Windows standalone\Cluster\NLB servers Migration of Windows 2008/2012/2016 domains. Plan a rollback in case of failure in migration Managing Firmware/software updates on Production Servers\Hardware Devices. Knowledge of handling Centralized Monitoring Knowledge of Patch Management and Scripting (PowerShell) Knowledge of enterprise-class infrastructure software such as anti-virus, backup, hardware technologies SAN, NAS, Storage, and related client-side software. Knowledge in Virtualization (VMWare) is a plus Working with Active Directory and Exchange to create/modify/terminate accounts Active Directory, Users, Groups, OUs Creation and Computer management Group Policy Planning & Deployment Configuring and managing Exchange Server, proficient in Office 365 migrations would be a plus Configuring and managing Veeam backups is a plus Develop and maintain automation scripts for solution patching Knowledge of Network Switches and Firewall would be a plus Certifications for Windows Server technology (MCITP) and ITIL concepts would be an added advantage Excellent communication skills in English, both written and oral

Position Title: IT Support Engineer/Network Engineer Experience: 3+ years Job Type: Full-time, Permanent Work Location: On-site Shift Timing: 11:30 AM to 8:30 PM (Day Shift) Joining Timeline: Within 0–15 days Job Description: Work with a team of engineers and resolve assigned tickets Remote end-user support Excellent knowledge of MS Windows Server 2012, 2016, 2019, 2022 Hands-on experience with RAID configurations Knowledge of MS Azure & cloud technologies Troubleshooting of LAN/WAN issues and Wi-Fi access point configurations Familiarity with backup technologies like Veeam, Cloud Backup, Acronis Understanding of Windows Server, Hyper-V, and virtualization Active Directory, Group Policy (GPO), DHCP/DNS knowledge Exposure to firewalls: FortiGate, Palo Alto, Sophos Firewall policies, VPN tunneling, SSL VPN Certifications such as MCSE, MCP, MCITP, MCSA, CCNA are an added advantage Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Work Location: In person

Job Opening: System Administrator Required Qualifications: - MCSA, MCSE, VMware or other related certificates Any Graduation degree in Computer Science or relevant field Rotational Sift and 6 Days working Required Experience: - 2 to 8 years Skills & Experience required for System Administrator: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and database performance Strong knowledge of systems and networking software, hardware, and networking protocols Experience with scripting and automation tools A proven track record of developing and implementing IT strategy and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Proven success in an IT role. Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching Experience in project management, application design and integration, and cloud computing Expertise in analysing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication Knowledge of Networking concept Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace Enable faster and smarter business processes, and develop analytics for meaningful insights Work with internal and external partners to communicate project status, activities, and achievements

Role Overview The Commvault L2 Backup Engineer is responsible for providing advanced operational support, troubleshooting, and administration of enterprise backup environments leveraging Commvault solutions. This role involves resolving escalated issues, maintaining backup infrastructure, and ensuring data protection and recovery processes meet organizational requirements. Key Responsibilities Operate, maintain, and optimize enterprise backup environments using Commvault. Troubleshoot and resolve L2-level incidents, including backup failures, restore issues, and infrastructure errors. Analyze daily backup jobs, identify root causes for failures, and implement corrective actions to maximize backup success rates. Perform configuration changes, patching, and upgrades for Commvault environments as per design and compliance requirements. Collaborate with cross-functional teams (storage, virtualization, network) to resolve complex issues and support integrated backup solutions. Provide escalation support for L1 engineers and act as a technical point of contact for managed service providers and customers. Ensure backup and restore operations are aligned with data protection and disaster recovery strategies. Maintain and update documentation for backup procedures, configurations, and incident resolutions. Participate in capacity planning, utilization analysis, and optimization of backup storage resources. Support integration of various storage technologies (SAN, NAS, Object Storage) with Commvault backup systems. Prepare and deliver regular status and progress reports on backup environment health and activities. Required Skills & Qualifications: Minimum 4 years of IT experience, with at least 2 years in Commvault backup administration and support. Hands-on experience with enterprise-scale Commvault deployments, including backup, recovery, and archiving. Strong troubleshooting skills for backup software, tape libraries, disk-to-disk backup systems, and SAN connectivity. Familiarity with storage protocols (NFS, CIFS, iSCSI, FC) and integration with backup solution. General knowledge of networking fundamentals and operating systems (Windows, Linux). Experience with capacity planning, utilization analysis, and backup optimization. Excellent communication, documentation, and customer service skills. Ability to work in a 24/7 or rotational shift environment as required. Preferred Skills : Certifications in Commvault or other enterprise backup solutions. Experience with automation/scripting (PowerShell, Python, Shell) is a plus. ITIL Foundation or experience in ITIL-based operational environments. Exposure to other backup solutions (Veeam, Cohesity, Veritas NetBackup) and storage technologies (NetApp, Dell EMC, Data Domain).

Looking engineers for managing and migrating Active Directory and Domain environments, as well as leading VMware infrastructure projects, Windows Server 2012, 2016, 2019, and 2022, Level 2 and Level 3 systems. supporting customers to the US & UK Required Candidate profile NP- 15 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Commvault Backup Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Full Stack Engineer, you will be responsible for developing and engineering the end-to-end features of a system. A typical day involves collaborating with cross-functional teams to design and implement innovative solutions that enhance user experience and optimize backend processes. You will leverage new technologies to address complex business challenges while maintaining a cloud-first and agile approach, ensuring that the services provided to clients are continuously improved and aligned with their needs. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Commvault Backup Administration.- Strong understanding of cloud technologies and their application in backup solutions.- Experience with scripting languages to automate backup processes.- Familiarity with data recovery and disaster recovery planning.- Ability to troubleshoot and resolve backup-related issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in Commvault Backup Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Work Location : Hyderabad General Summary The Linux Administrator is responsible for developing, maintaining, and supporting CommScope’s Unix-based and hybrid cloud infrastructure to ensure high availability, reliability, and scalability. The role now includes managing both on-premises and Microsoft Azure cloud services , integrating automation, DevOps, and Infrastructure as Code (IaC) practices. You will support VMware, Nutanix, and Azure environments, leveraging Red Hat Linux, Ansible, and Terraform/Bicep to maintain a secure and resilient infrastructure. How You’ll Help Us Connect The World Implement, manage, and maintain Unix/Linux infrastructure supporting critical business systems across on-prem (VMware, Nutanix) and Azure cloud environments . Manage Azure virtual machines, storage accounts, networking (VNet, NSG, DNS) , and identity management (Azure AD, LDAP) . Develop and manage Infrastructure as Code (IaC) using Terraform or Bicep for automated provisioning. Integrate Ansible/Ansible Tower for configuration management and patch automation. Troubleshoot complex system malfunctions; isolate errors related to OS, storage, network, hardware, or cloud components. Implement backup and disaster recovery strategies using Commvault, Veeam, or NetBackup . Plan and execute upgrades across on-prem and cloud systems; install and configure Linux, middleware, and cloud tools. Monitor usage, capacity, and performance; define auto-scaling rules and alerts using Azure Monitor , Log Analytics , or similar tools. Maintain updated documentation (Visio layouts, runbooks, cloud templates, software/hardware inventory, licensing). Collaborate cross-functionally to support DevOps practices in CI/CD workflows (using Azure DevOps Pipelines ). Provide technical guidance to junior staff and act as a Tier-3 escalation point. Handle ticket queue; manage SLAs, incident resolution, and change requests efficiently. Related Education & Experience Bachelor’s degree in IT, Computer Science, or equivalent. 10+ years of experience in Linux administration , including 3+ years in cloud-based infrastructure (preferably Azure) . 5+ years in Unix Systems Administration; 3+ years with VMware and/or Nutanix . 3+ years with scripting & configuration management tools (Ansible, Bash, PowerShell, Python). Strong experience in Terraform/Bicep for cloud provisioning. You Will Excite Us If You Have Technical Skills Advanced Linux (RHEL) system administration Certified Azure Administrator Associate (AZ-104) or higher preferred Strong knowledge of Ansible , Ansible Tower, and shell scripting VMware vSphere, ESXi, and Nutanix cluster management Networking: TCP/IP, DNS, DHCP, IPsec, routing Storage administration: SAN/NAS (HPE, NetApp), Azure Blob/File Storage Proficiency in Azure services : VM, VNet, NSG, Load Balancers, Azure AD, Azure Storage Strong grasp of DevOps pipelines and CI/CD tools using Azure DevOps Experience in creating and managing Terraform or Bicep templates Backup and disaster recovery practices; Commvault, Veeam, or NetBackup Soft Skills Strong troubleshooting and diagnostic abilities Excellent communication and stakeholder management skills Proactive, team-oriented, and customer-service focused Ability to train and mentor junior engineers Demonstrated success in managing projects and implementing automation Bonus Experience (Good to Have) Administering Solaris 9/10/11 , LDOMs/Zones Red Hat Satellite for patch management Cloud tenant management in AWS/GCP (in addition to Azure) Familiarity with Kubernetes, Docker , or hybrid container environments Exposure to ITIL practices and ticketing systems (Freshworks/ServiceNow) Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo ; ;

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Work Location: Hyderabad General Summary The Windows Administrator / Analyst is responsible for developing, supporting, and optimising CommScope’s Windows-based and hybrid cloud infrastructure. This role will support both on-premises data centers and cloud (Azure/AWS) environments, ensuring high system performance, availability, and reliability. In addition to traditional Windows Server and VMware support, the role includes Azure cloud infrastructure management, Infrastructure as Code (IaC) using Bicep/Terraform, and automation through DevOps pipelines. How You’ll Help Us Connect The World Design, implement, and manage Windows server infrastructure (2012, 2016, 2019) across on-premise and Azure cloud environments. Support data centers and hyper-converged infrastructure (Cisco UCS, HPE, Dell, Nutanix) with high-availability configurations. Administer and automate VMware vSphere/ESXi environments, ensuring performance and failover readiness. Administer Azure IaaS workloads, storage accounts, VNets, NSGs, hybrid identities, and security groups. Create and manage Infrastructure as Code (IaC) using Terraform or Bicep for provisioning and change control. Automate deployments and server configurations using Azure DevOps Pipelines and PowerShell scripting. Monitor and troubleshoot system performance, network connectivity, and cloud-native resources. Perform regular system upgrades, patching, and vulnerability remediations in coordination with InfoSec. Lead implementation of backup and disaster recovery solutions using Veeam, Commvault, or NetBackup. Maintain clear and detailed documentation, including Visio diagrams, system inventories, SOPs, and cloud architecture diagrams. Collaborate cross-functionally to plan and execute new infrastructure projects and cloud migrations. Related Education & Experience Bachelor’s degree in information technology, Computer Science, or a related field. 7 to 9 years of total experience with a minimum of 5+ years in Windows Systems Administration, 3+ years in VMware, and recent hands-on Azure administration experience. Strong scripting background (PowerShell or Bash) for configuration and automation. Experience managing hybrid infrastructure and data center operations. You Will Excite Us If You Have Core Technical Skills Proven experience administering Windows 2012/2016/2019 (AD, DNS, DHCP). Certified Azure Administrator Associate (AZ-104) or higher preferred. Experience with Terraform or Bicep to manage Azure infrastructure as code. Hands-on experience with Azure DevOps pipelines, ARM templates, and automation workflows. Good understanding of cloud networking (VNet, NSG, VPN, ExpressRoute) and cloud storage (Blob/File/Managed Disks). VMware vSphere, ESXi administration and troubleshooting. Familiarity with Zerto, Veeam, Commvault, or other enterprise backup solutions. Experience supporting Cisco UCS, Dell EMC, or HPE physical infrastructure. Strong understanding of identity and access management – AD, Azure AD, LDAP integration. Bonus Skills Experience in AWS or GCP cloud operations is a plus. Experience with Red Hat Satellite or Linux systems (helpful in hybrid environments). Exposure to ITIL-based ticketing systems like ServiceNow. Understanding of SIEM tools, patch management, and system health monitoring. Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. ABOUT THE BUSINESS: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

📍 On-site Kochi, India Full-time About NeoTokyo Systems NeoTokyo Systems is India’s leading builder of premium custom PCs, workstations, and VR-integrated systems. We’re not just a tech company—we’re a movement of DIY PC obsessives who thrive on performance, precision, and pushing boundaries. From cinematic builds to immersive setups, we craft experiences designed to give creators and innovators an undeniable edge. Role Overview We’re looking for a Systems and Network Administrator to join our Kochi HQ. You’ll take charge of our network and system infrastructure, ensuring everything from Active Directory to firewall configuration runs seamlessly. The role involves: Managing physical and virtual servers Monitoring system performance and uptime Implementing OS patches and upgrades Troubleshooting system/network issues Securing infrastructure through RBAC and hardening You’ll work with bleeding-edge gear alongside a team that lives and breathes high-performance computing. Candidate Requirements Qualifications Bachelor’s in Computer Science, IT, or related field Relevant certifications preferred (e.g., CCNA, RHCE, Microsoft Certified) Must-Have Skills Operating Systems Proficiency in Windows Server (2016–2022): AD, DNS, DHCP, GPO, file systems Moderate Linux experience (Ubuntu, CentOS, RHEL) Familiarity with VMware ESXi, Hyper-V, and KVM System Administration Server installation and maintenance Performance tuning and patching Automation with PowerShell/Bash Disaster recovery tools: Veeam, rsync, Bacula Networking & Protocols Solid grasp of TCP/IP, DNS, HTTP/S, SSH, etc. Configuring switches, routers, firewalls VPN setup and remote access management Security Practices ACLs and firewall rules System hardening for Linux/Windows Role-based access control and secure protocol knowledge Bonus Skills Familiarity with Grafana, Nagios, or Zabbix Exposure to CI/CD or Ansible/Terraform Hardware-level understanding for server builds