Hiring For Helpdesk - Noida 142 NLB Services

1.0 - 6.0 years

3 - 5 Lacs

noida

Work from Office

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

Posted 1 week ago

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Hiring For Helpdesk NLB Services

1.0 - 6.0 years

3 - 5 Lacs

coimbatore

Work from Office

Posted 1 month ago

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Technical Support Engineer Allegis Group

4.0 - 8.0 years

6 - 16 Lacs

Hyderabad, Chennai

Hybrid

Job Title: Technical Support Engineer Location: Chennai & Hyderabad Notice: Immediate to 30 days serving JOB SUMMARY: A Network Operations SME position responsible for the providing solutions, support, and operations of the Enterprise network. has an knowledge of Cisco routers, switches, access points, and network hardware. Support Avaya CM, Session Manager, Media Gateways, Session Boarder Controllers Knowledge of Voice protocols such as SIP and VOIP Knowledge of Avaya Oceana/Breeze, IVR, CMS, ACD including vectors and VDNs Knowledge of Nice Call recording and Work Force Management Perform operational support of IT Infrastructure technology including, but not limited to, network, voice, etc....

Posted 5 months ago

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