208 Vdi Jobs - Page 9

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Hiring IT Desktop Support Executive Work from Office Location - Gurgaon Shift - 9am to 6pm (Day) 5 days working (Monday-Friday) The IT Executive is responsible for supporting and assisting the IT department in managing the organization's information technology operations. This role involves providing technical support to users, maintaining IT systems and infrastructure, and assisting with IT projects under the guidance of senior IT professionals. Key Responsibilities: User Support: Provide technical assistance and support to end-users, troubleshoot hardware and software issues, and resolve technical problems on time. System Maintenance: Assist in the installation, configuration, and maintenance of computer systems, networks, servers, and other IT infrastructure components. IT Helpdesk: Respond to user inquiries, document support requests, and escalate complex issues to senior IT staff when necessary. Software and Hardware Upgrades: Assist in deploying software updates, patches, and hardware upgrades across the organization, ensuring compatibility and minimal disruption. Data Backup and Recovery: Support data backup and recovery processes, ensuring the availability and integrity of critical business data. IT Security: Assist in implementing and maintaining IT security measures, such as user access controls, antivirus software, and firewall configurations. Documentation and Reporting: Maintain accurate IT systems, procedures, and configuration documentation. Prepare reports on IT support activities and system performance as required. Asset Management: Assist in tracking IT assets, including hardware and software licenses, ensuring compliance with licensing agreements, and conducting periodic inventory audits. IT Projects: Collaborate with senior IT professionals on IT projects, assisting with planning, implementation, testing, and documentation. Professional Development: Stay updated on emerging technologies, industry trends, and best practices through self-study and training opportunities. Qualifications and Skills: Bachelor's degree in computer science, information technology, or a related field. 2-3 years of relevant IT support experience is preferred. Basic knowledge of computer systems, networks, hardware, and software applications. Familiarity with operating systems (e.g., Windows, macOS, Linux) and standard productivity software (e.g., Microsoft Office Suite). Understanding of IT security principles and best practices. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users. Ability to work well in a team and collaborate with others. Eagerness to learn and adapt to new technologies. Professional certifications such as Microsoft Certified or Cisco Certified are a plus. To Apply - Interested candidates can get in touch on 9294675985 or can send CV on agupta@helionext.com

About The Role : Key Responsibilities: Supporting and preserving the Virtual Desktop setup Manage Citrix Xen Desktop and Citrix XenApp environment Update Virtual machine images using available methods Maintain patch and vulnerability compliance across entire virtual desktop ecosystem. Provide operational support and requests for virtual systems. Perform problem management activities and tier-three support in problem / issue escalations. Citrix Xen Desktop Citrix XenApp Citrix DaaS Citrix MCS NetScaler Deep Windows 7/10/11OS knowledge Windows Server knowledge Basic network troubleshooting Basic application troubleshooting Proficient in a ticketing system Excellent written and verbal communication skills Ability to multi-task, prioritize, coordinate, work well under pressure and meet deadline Primary skills Citrix Admin Secondary skills XenApp Xendesktop Virtual desktop

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Citrix Virtual Apps and Desktop Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring. Roles & Responsibilities:Responsible for Design and build activities for Application and desktop virtualization platform such Citrix, VMware and Microsoft WVD;Deliver within defined timelines ensuring quality of delivery; ; Provide the L3/L4 support for critical technical issues; Provide the POVs and solution support. Participate in Client Orals and workshops to understand client requirement and build the solution. Professional & Technical Skills: Citrix Virtual Apps and Desktop Architecture, SSI:NON SSI: Technical Exp:10-15 years Subject Matter Expert for Citrix XenApp,XenDesktop,Windows Virtual Desktop and VMware Install, Build , Configure and Troubleshoot; Experience in the Citrix Cloud; Experience in support and management of the Citrix Webinterfaces and Storefornt server Skills in troubleshooting and Build/Configuring of the Products; VDI GPOs and Policy Management ; Working experience printing solutions with VDIs; Exposure to Thin Clients like Wyse and management software like Wyse Device Excellent written and oral communication skills and worked in client facing role BE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduate. Additional Information:Good to have knowledge on AVD, AWS Workspace, GSuite, VMware Horizon and Cloud Technologies. Qualifications 15 years full time education

Hiring IT Desktop Support Executive Work from Office Location - Gurgaon Shift - 9am to 6pm (Day) 5 days working (Monday-Friday) The IT Executive is responsible for supporting and assisting the IT department in managing the organization's information technology operations. This role involves providing technical support to users, maintaining IT systems and infrastructure, and assisting with IT projects under the guidance of senior IT professionals. Key Responsibilities: User Support: Provide technical assistance and support to end-users, troubleshoot hardware and software issues, and resolve technical problems on time. System Maintenance: Assist in the installation, configuration, and maintenance of computer systems, networks, servers, and other IT infrastructure components. IT Helpdesk: Respond to user inquiries, document support requests, and escalate complex issues to senior IT staff when necessary. Software and Hardware Upgrades: Assist in deploying software updates, patches, and hardware upgrades across the organization, ensuring compatibility and minimal disruption. Data Backup and Recovery: Support data backup and recovery processes, ensuring the availability and integrity of critical business data. IT Security: Assist in implementing and maintaining IT security measures, such as user access controls, antivirus software, and firewall configurations. Documentation and Reporting: Maintain accurate IT systems, procedures, and configuration documentation. Prepare reports on IT support activities and system performance as required. Asset Management: Assist in tracking IT assets, including hardware and software licenses, ensuring compliance with licensing agreements, and conducting periodic inventory audits. IT Projects: Collaborate with senior IT professionals on IT projects, assisting with planning, implementation, testing, and documentation. Professional Development: Stay updated on emerging technologies, industry trends, and best practices through self-study and training opportunities. Qualifications and Skills: Bachelor's degree in computer science, information technology, or a related field. 2-3 years of relevant IT support experience is preferred. Basic knowledge of computer systems, networks, hardware, and software applications. Familiarity with operating systems (e.g., Windows, macOS, Linux) and standard productivity software (e.g., Microsoft Office Suite). Understanding of IT security principles and best practices. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users. Ability to work well in a team and collaborate with others. Eagerness to learn and adapt to new technologies. Professional certifications such as Microsoft Certified or Cisco Certified are a plus. To Apply - Interested candidates can get in touch on 9599552766- Simran HR or you can send your CV to sthapa@helionext.com

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.